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Вопрос
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I have two laptops that were formerly running Windows 7 Professional Edition x64 on a Server 2008 domain. Because of unsolvable networking issues, both were restored to factory
settings using the Toshiba Recovery Wizard. The option selected was to recover to factory defaults NOT preserving user data. Everything appeared to run, but both laptops booted into Windows 7 Home Premium x64. That’s OK, as we have a use for them off
the domain. My problem now is that I can’t run Windows Update on either machine.Before running Windows Update, the following files are in the Download folder of the Software Distribution folder:
KB958559 (Windows Virtual PC) and KB958488 (Microsoft .NET Framework 3.5 Service Pack 1).
On launching Windows Update, and checking for updates, I get a message that I need to download an update to Windows Update. I click Update, it starts to check for the update, and errors out with Error 800F0830. Extensive Googling has barely turned up anything
about this error. It doesn’t even appear in the troubleshooter list of errors. The Software Distribution folder log shows «Download failed» and error code 800f0830 for KB958559 and KB958488.I’ve tried the following steps to troubleshoot:
Run the Windows Update Troubleshooter, errors fixed except 0x80070003.
Stopped Windows Update Services, renamed Software Distribution folder. Tried updates again-same failure 800f0830.
Stopped Windows Update service, deleted the files in Software Distribution Data and Download folders
Run the System Update Readiness Tool, no errors found
Downloaded KB958559 manually and tried to install manually. Installation failed with same error code 0x800f0830.
Installed the latest Windows Update Agent.
I am out of ideas, but need to get this fixed if we are going to use these computers on our guest network. Any thoughts would be appreciated.
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Изменено
3 мая 2016 г. 18:40
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Изменено
Easy-to-follow solutions to quickly update or upgrade the OS
by Matthew Adams
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things… read more
Updated on April 4, 2023
Reviewed by
Alex Serban
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server… read more
- The Windows update error 0x800f0830 in Windows 10 is one of the tricky ones and takes some time to troubleshoot.
- The error usually arises due to missing updates, problems with the current installation, or third-party conflicts.
- To fix things, use specialized repair software, check for corrupt system files, or perform an in-place upgrade.
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Updating or upgrading the OS is usually a hassle-free process and shouldn’t take too long. But we often come across Windows Update errors. One such is 0x800f0830, encountered both during the update as well as installing a new iteration of the OS.
The complete error message reads, We couldn’t install Windows 10. We have set your PC back to the way it was right before you started installing Windows. 0x800F0830-0x20003: The Installation failed in the Safe_OS phase with an error during INSTALL_UPDATES operation.
It could also be a slight variation, but the fixes usually remain the same and are generally simple. So, let’s get straight to it.
What is the 0x800F0830 error?
The Windows Update error is encountered when running the installer and appears after the process fails due to one of the following reasons:
- Problems with the BIOS: In most cases, it’s an outdated BIOS or misconfigured settings that lead to the update/upgrade error in Windows.
- Corrupt Windows Update components: When there are corrupt Windows Update Components on the PC, you are bound to face issues installing updates.
- Third-party software blocking the process: Often, third-party software could conflict with the process and trigger the Windows updates error 0x800F0830.
How do I fix 0x800F0830 0x20003??
Before we head to the slightly complex solutions, here are a few quick ones to try:
- Restart the computer and try the update/upgrade again.
- After downloading the ISO file, disconnect the PC from the Internet, either disable Wi-Fi or unplug the Ethernet cable, as the case may be, and then run the setup.
- Use the Disk Cleanup utility to clear storage on the PC.
- Install any pending Windows updates.
- Disable the installed antivirus, firewall, or any other similar security software. If that works, we recommend you proceed with the installation and then get a reliable antivirus for Windows.
- Check for corrupt system files by running the DISM commands and the SFC scan (sfc /scannow).
If none work, move to the solutions listed next.
1. Use a specialized repair utility
A good system repair utility can fix a wide range of Windows errors. Third-party system repair software will typically run preliminary scans and enable users to fix detected issues with the click of a button.
So, the best PC repair software for Windows might provide an easy fix for error 0x800f0830.
2. Change the Secure Boot settings
Tip
The BIOS interface is different for each manufacturer. So check the official website for the exact steps to access and change the BIOS settings.
Some PC issues are hard to tackle, especially when it comes to missing or corrupted system files and repositories of your Windows.
Be sure to use a dedicated tool, such as Fortect, which will scan and replace your broken files with their fresh versions from its repository.
Secure Boot is a security feature and a critical requirement in Windows 11, but it isn’t the case with Windows 10, and users may face update/upgrade issues due to it.
So, check the current Secure Boot setting by accessing the BIOS, whether enabled or not, and choose the opposite state. For instance, if it’s enabled, turn it off, and vice-versa. Once done, verify whether the 0x800f0830 error is fixed in Windows 10.
3. Reset the BIOS
- Turn on the computer and press F1, F2, F12, or Dell as soon as the display lights up to access the BIOS.
- Now, locate and select the Default option.
- Click OK in the confirmation prompt that appears.
4. Uninstall third-party antivirus
- Press Windows + R to open Run, type appwiz.cpl in the text field, and hit Enter.
- Locate the installed third-party antivirus, select it, and click Uninstall.
- Follow the on-screen instructions to complete the process.
If disabling the antivirus didn’t do the trick, and the other solutions, too, didn’t help get rid of the 0x800f0830 error, you could always uninstall the program. Also, you could use an effective uninstaller software to delete any left-over files and registry entries.
- Fix: A Service Installation Section in this INF is Invalid
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5. Perform an in-place upgrade
- Go to Microsoft’s official website, and click on the Download tool now button to get the Windows 11 Media Creation Tool.
- Once downloaded, launch the setup, and click Yes in the UAC prompt.
- Wait for the setup to get things ready.
- Click on Accept to agree to the license terms.
- Now, choose the Upgrade this PC now option, and click Next.
- Wait for the download to complete and follow the on-screen instructions to perform an in-place upgrade.
When other options fail work to work, an in-place upgrade usually comes as a savior and helps fix the 0x800f0830 error in no time. And you don’t lose any files or installed apps in the process. Once done, check whether you can now upgrade the OS.
6. Install Windows using a bootable USB
In case nothing worked, we recommend you upgrade Windows using conventional means, though it’s slightly more complex. So, start by creating a bootable drive for Windows 10.
Now, connect the drive to the computer, restart it, access the boot options, and boot the PC through it. When the Windows Setup appears, follow the on-screen instructions to complete the installation.
One of these solutions should have helped fix the error 0x800f0830 in Windows 10 and allowed you to update or upgrade to the desired version finally.
And once done, do check some quick tips to improve the performance in Windows 10.
For any queries or to share more solutions with us, comment below.
Still experiencing issues?
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If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.
While making an effort to update the copy of Windows 10, there are a number of times when the system fails to complete the installation process and shows unexpected codes. 0x800F0830-0x20003 is such an error that is usually generated due to the enabled developer mode. Other potential reasons for this upgrade issue might be corrupted system elements, software conflict, and disabled Windows update services. The message thrown with this error is “The Installation failed in the Safe_OS phase with an error during apply_image operation: Error: 0x800f081f – 0x20003” or “We couldn’t install Windows 10. The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation: Error 0x800F081F”.
Though a hard restart oftentimes fixes Windows 10 Upgrade Error 0x800F0830-0x20003, you might need to try some advanced workarounds too. Fortunately, you don’t need to use any third-party program, as most of these kinds of programs are stacked with malware. Windows 10 offers a Fixit troubleshooter that commonly solves updated errors automatically.
Here is how to Fix Windows 10 Upgrade Error 0x800F0830-0x20003 –
1] Disable Developer mode
With developer mode set to on, Windows 10 automatically downloads and installs the developer’s package. That is why the update gets stuck in the midway and prompts this error code. To bring back the original settings, follow the steps given below –
- Press – Windows + I.
- Click – Update & Security.
- From the left sidebar, select – For developers.
- Move to the right and turn off the toggle button located under Developer Mode.
- For final consent, click – Yes.
- After that, go back to the home page of Windows Settings.
- Click – Apps.
- From the right pane, select the link – Optional features.
- Locate – Windows Developer mode entry.
- Select the same and click – Uninstall.
- After removing the component, restart the device.
2] Run Windows Update troubleshooter to fix error 0x800F0830-0x20003
In most cases, Windows update troubleshooter diagnoses the reason furthermore fixes the errors automatically. To make the built-in tool work better, you need to ensure the presence of an active internet connection.
- Press – Windows + S.
- Type in – troubleshoot.
- Hit – Enter.
- From the right-pane, click – Additional troubleshooters.
- Select – Windows update.
- Click – Run the troubleshooter.
- Follow on-screen guidelines if any.
- When the utility comes up with a resolution, click – Apply this fix.
- Close the troubleshooter and check if Windows 10 Upgrade Error 0x800F0830-0x20003 still persists.
3] Reset Windows update components
Corruption in Windows update components is a major cause of the error coming out when attempting to install an update in almost all cases. Similarly, in this situation, the files downloaded in softwaredistribution folder might be broken or Catroot2 might find itself unable to store the signatures of the packages. Resettings Windows update components will create alternatives of both the folders and further they will work freshly to perform the actions. So follow the steps –
- Click Search icon from the taskbar.
- Type in – cmd.
- Press – Ctrl + Shift + Enter.
- To approve User Account Control, click – Yes.
- In the Command Prompt, insert the following commands one by one and hit Enter after each –
net stop wuauserv
net stop bits
net stop appidsvc
ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
ren %systemroot%system32catroot2 catroot2.bak
This will stop all the update services running on Windows 10 moreover replace SoftwareDistribution folder and Catroot2 folder with fresh ones. However, you will have to start all these stoped services again by executing the below commands –
net start wuauserv
net start bits
net start appidsvc
net start cryptsvc
- Close Command Prompt.
- Reboot Windows 10 to make the changes effective.
Alternatively, you can also follow – How to Reset Windows Update to Default in Windows 10
4] Fix corrupted system components
Unreadable system elements are another factor responsible to cause any kind of update errors and 0x800F0830-0x20003 is not an exception. To repair the files misbehaving during the update process System File Checker is the best utility to opt for.
- Open Command Prompt as admin.
- In the black console, type in –
sfc /scannow
. - Hit – Enter.
- Wait until the process touches 100% mark and then reboot your computer.
- After that, type –
dism /online /cleanup-image /restorehealth
- Press Enter and again restart your PC after the completion of the execution of the DISM command.
If System file checker could not repair the corruption earlier but the second scan is successful, run sfc /scannow command once again to repair.
5] Turn off third-party antimalware program to fix error 0x800F0830-0x20003
Third-party security suites are often found to cause error 0x800F0830-0x20003 when you try to update Windows 10. The tools don’t treat properly the Windows updates files downloaded through internet even sometimes understand them malware. As a result, the process is disturbed due to strict actions from the side of antimalware programs. Therefore, either uninstall the program or disable the same to get rid of such problems. However, you can use them later after the update is successfully installed.
Uninstall third-party antivirus program
- Press – Windows + R.
- In the Run command, type – appwiz.cpl.
- Click – OK.
- Look for the third-party antimalware program installed on your PC.
- Select the same and click Uninstall from the top ribbon.
- Comply with further instructions to completely remove the program.
- Reboot the PC and try to install the update.
Disable antimalware software
- Click the up arrow icon from the system tray.
- Right-click on the icon of your antivirus software.
- Choose – Disable.
- Set a period of time that decides how long the tool will remain disabled.
6] Start Windows 10 in Clean boot
External software and the associated services, on many occasions, create conflict and obstruct the system from upgrading. Since Clean boot lets Windows start with only limited resources, you should give an attempt to update Windows in this state.
- Press – Windows key.
- Type in – MSConfig.
- Hit – Enter.
- Select the radio button set before Selective startup.
- Uncheck the box of Load startup items.
- Go to Services tab
- Check the box present next to Hide all Microsoft services.
- Select – Disable all.
- Shift to Startup tab.
- Click – Open Task Manager.
- Right-click on an enabled program and choose – Disable.
- Similarly, disable all startup programs.
- Close Task Manager and go back to the System Configuration.
- Click Apply and then OK.
- Restart the PC to start clean boot.
7] Try in-place upgrade to get rid of 0x800F0830-0x20003
Performing an in-place upgrade is the last resort to try out to fix error 0x800F0830-0x20003. This process should upgrade the device to the latest version of Windows. Also, it will repair all issues without deleting any files.
- Visit Software Download page of Microsoft.
- Click – Download tool now.
- Visit the directory where system saves downloaded items.
- Double-click the setup file you got.
- Allow User Account Control by clicking – Yes.
- When the license terms page shows up, hit – Accept.
- Click the radio button set before – Upgrade this PC now.
- Hit – Next.
Methods list
1] Disable Developer mode
2] Run Windows update troubleshooter
3] Reset Windows update services
4] Fix corrupted system components
5] Turn off third-party antimalware program
6] Start Windows 10 in Clean boot
7] Try in-place upgrade
That’s all!!
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In this guide, we will help you find the prime reasons behind Error 0x800f0830-0x20003 along with five possible ways that you can apply in order to get rid of this problem. Enabled Developer Mode is the main reason why it occurs while installing Windows 10.
Basically, when you download the required setup file, the developer package gets downloaded as well. And, when you try installing the Build Update, this is the developer package that blocks installing the setup file. When this error occurs, you receive an error message that resembles the below Snapshot –
This error may also occur due to corrupted update components, missing system files, or disabled update services. Whatever the reason in your case, this tutorial will help to sort them out and solve SafeOS boot failure. Let’s explore the solutions in detail –
Fix – Can’t Install Windows 10 Error 0x800F0830-0x20003
To solve Windows 10 Installation Error 0x800F0830-0x20003, read and implement the solutions discussed below –
1] Disable Developer Mode
Enabled Developer Mode is the main culprit behind the error 0x800F0830-0x20003 while installing Windows 10. So, in order to fix it, disable this mode first and try upgrading your operating system again. I hope this method alone, will resolve this issue. Here’s how to perform this task –
- First of all, browse the following location –
Win + I > Update & Security > For Developers
- On the right pane, you will find a toggle switch under Developer Mode. Check the current status of this switch. In case you find this option enabled, slide the toggle switch to the left.
- If there appears any confirmation window, hit Yes.
- Restart your PC next and check whether you can now upgrade to Windows 10 OS or not.
2] Enter Clean Boot State
Many a time, errors like 0x800f0830-0x20003 occur just after installing buggy software on the device. If you had installed any third-party application on your computer and started getting this error during Windows 10 Update, we advise you to remove the installed programs. To be sure whether the installed program is the main culprit or not, you better boot your device into Safe Mode.
Clean Boot State doesn’t allow third-party apps or services to start thus there won’t be any conflicts or obstructions because of them. Go and check if you can install Windows 10 Updates. In case, the error 0x800f0830-0x20003 occurs here as well, you better try the next solution.
Here’s how to enter Clean Boot State in Windows 10 –
- Press Win + R to open the Run dialog box.
- Type “
msconfig.msc
” in the text box and press Enter. - Head over to the Services tab next.
- Uncheck the box that reads “Hide all Microsoft services” and hit Disable all.
- Go to the Boot tab next and check the box left of “Safe boot”.
- Hit Apply then OK.
- Restart your PC and the system will boot into Safe Mode.
If you were able to install Windows 10 Updates while being inside the Clean Boot, uninstall all third-party apps from your device, especially Antivirus software.
3] Run Windows Update Troubleshooter
Windows Update Troubleshooter is a great in-built tool that you may run to find and repair underlying problems on Windows 10 PC. Even if it doesn’t solve the problem, this will guide you in ways how to solve the issue at hand.
Here’s how to troubleshoot Windows 10 –
- Right-click on the Windows icon and select Settings.
- Select Update & Security > Troubleshoot (on the left column).
- On the right pane, you will find a link – “Additional troubleshooters“, click on it.
- Select Windows Update and hit the option – Run the troubleshooter.
- Now, follow the on-screen instructions to complete the remaining steps.
4] Fix System Files Corruption using SFC
Windows Install or Upgrade Errors mostly occur because of the presence of corrupted system files. There are several tools available on Windows 10 that you can use to fix such corruption. A few of them are SFC and DISM. Let’s see how to fix system files corruption using these tools –
- Open Command Prompt as an Administrator.
- Type “
sfc /SCANNOW
” near the blinking cursor and press Enter. - The SFC scan usually takes 10-15 minutes to find and repair corrupt or missing system files. In certain cases, this may take even more time, so wait patiently.
- Once the above scan reaches 100%, execute the below code –
Dism /Online /cleanup-image /RestoreHealth
- This command will check for possible corruption inside the Windows 10 Image and fix it (if found).
- After this scan completes successfully, restart your PC.
If the error 0x800F0830 – 0x20003 is occurring due to corrupted system files, you should be now able to install or upgrade to Windows 10.
5] Disable the Third-Party Antivirus Program
Some antiviruses are known to interfere with the Windows update process. If you have one installed, you may need to disable your third-party antivirus program temporarily and check if it solves the issue.
If yes, it means that the antivirus program installed on your computer caused the issue. In such a case, you might want to re-enable it after installing Windows updates or consider switching to another antivirus program.
6] Reset Windows Update Components
Whenever you install a pending update to your device, some information is added to the Windows Cache folders. With time, huge data get stored inside the cache folders and hence cause update-related issues on the computer.
In order to successfully install Windows 10 updates, all update-related services should be enabled and running. However, there are times when one disables such services and simply forgets to turn them back ON.
So, if you are still getting Error 0x800F0830, we suggest checking the above two statements. If you don’t want to get into details, simply reset Windows Updates Components. You can complete resetting in four steps –
- Disable all update-related Services like – Cryptographic, Windows update, and BITS.
- Rename Both Cache Folders i.e. SoftwareDistribution and Catroot2 to
sd.old
andcat.old
respectively. - Re-register all DLL Files.
- In the end, restart all the services that you stopped earlier.
After resetting corrupted update components, try upgrading Windows 10 again. I think this would work normally. If not, performing a clean install is the last resort available to you.
Tip: If you are facing update, activation, or driver issues on your Windows PC, try RESTORO PC Repair Tool. This software will scan your device for potential issues and resolve them automatically.
В этом руководстве мы поможем вам найти основные причины ошибки 0x800f0830-0x20003, а также пять возможных способов решения этой проблемы. Включенный режим разработчика — основная причина, по которой это происходит при установке Windows 10. Обычно, когда вы загружаете требуемый установочный файл, также загружается пакет разработчика. И, когда вы пытаетесь установить обновление сборки, это пакет разработчика, который блокирует установку установочного файла. Когда возникает эта ошибка, вы получаете сообщение об ошибке, подобное приведенному ниже снимку:
Эта ошибка также может возникать из-за поврежденных компонентов обновления, отсутствия системных файлов или отключенных служб обновления. Какой бы ни была причина в вашем случае, это руководство поможет разобраться в них и решить проблему сбоя загрузки SafeOS. Давайте подробно рассмотрим решения —
Чтобы устранить ошибку установки Windows 10 0x800F0830-0x20003, прочтите и реализуйте решения, описанные ниже:
1]Отключить режим разработчика
Включенный режим разработчика является основным виновником ошибки 0x800F0830-0x20003 при установке Windows 10. Итак, чтобы исправить это, сначала отключите этот режим и попробуйте обновить операционную систему еще раз. Я надеюсь, что только этот метод решит эту проблему. Вот как выполнить эту задачу —
- Прежде всего, перейдите в следующее место —
Win + I> Обновление и безопасность> Для разработчиков
- На правой панели вы найдете переключатель в режиме разработчика. Проверьте текущий статус этого переключателя. Если вы обнаружите, что эта опция включена, сдвиньте тумблер влево.
- Если появится какое-либо окно подтверждения, нажмите Да.
- Затем перезагрузите компьютер и проверьте, можете ли вы теперь обновить ОС Windows 10 или нет.
2]Войдите в состояние чистой загрузки
Часто ошибки, подобные 0x800f0830-0x20003, возникают сразу после установки на устройство программного обеспечения с ошибками. Если вы установили на свой компьютер какое-либо стороннее приложение и начали получать эту ошибку во время обновления Windows 10, мы советуем вам удалить установленные программы. Чтобы убедиться, является ли установленная программа главным виновником, вам лучше загрузить устройство в безопасном режиме.
Состояние чистой загрузки не позволяет запускать сторонние приложения или службы, поэтому из-за них не будет никаких конфликтов или препятствий. Пойдите и проверьте, можете ли вы установить обновления Windows 10. Если и здесь возникает ошибка 0x800f0830-0x20003, попробуйте следующее решение.
Вот как войти в состояние чистой загрузки в Windows 10:
- Нажмите Win + R.
- Когда появится диалоговое окно «Выполнить», введите «msconfig.msc» и нажмите Enter.
- Затем перейдите на вкладку «Услуги».
- Снимите флажок «Скрыть все службы Microsoft» и нажмите «Отключить все».
- Затем перейдите на вкладку «Загрузка» и установите флажок «Безопасная загрузка».
- Нажмите «Применить», затем «ОК».
- Перезагрузите компьютер, и система загрузится в безопасном режиме.
Если вы смогли установить обновления Windows 10, находясь внутри чистой загрузки, удалите со своего устройства все сторонние приложения, особенно антивирусное программное обеспечение.
3]Запустите средство устранения неполадок Центра обновления Windows.
Средство устранения неполадок Центра обновления Windows — отличный встроенный инструмент, который можно запустить для поиска и устранения основных проблем на ПК с Windows 10. Даже если это не решит проблему, это подскажет вам способы решения проблемы.
Вот как устранить неполадки в Windows 10 —
- Щелкните правой кнопкой мыши значок Windows и выберите «Настройки».
- Выбирать Обновление и безопасность> Устранение неполадок (в левом столбце).
- На правой панели вы найдете ссылку — «Дополнительные средства устранения неполадок«, нажмите здесь.
- Выберите Центр обновления Windows и нажмите кнопку — Запустить средство устранения неполадок.
- Теперь следуйте инструкциям на экране, чтобы выполнить оставшиеся шаги.
4]Исправить повреждение системных файлов с помощью SFC
Ошибки установки или обновления Windows в основном возникают из-за наличия поврежденных системных файлов. В Windows 10 доступно несколько инструментов, которые можно использовать для исправления таких повреждений. Некоторые из них — это SFC и DISM. Давайте посмотрим, как исправить повреждение системных файлов с помощью этих инструментов —
- Откройте командную строку от имени администратора.
- Введите «sfc / SCANNOW» рядом с мигающим курсором и нажмите Enter.
- Сканирование SFC обычно занимает 10-15 минут, чтобы найти и восстановить поврежденные или отсутствующие системные файлы. В некоторых случаях это может занять больше времени, поэтому подождите терпеливо.
- Как только вышеуказанное сканирование достигнет 100%, выполните приведенный ниже код —
Dism / Online / cleanup-image / RestoreHealth
- Эта команда проверит наличие возможных повреждений в образе Windows 10 и исправит их (если они обнаружены).
- После успешного завершения сканирования перезагрузите компьютер.
Если ошибка 0x800F0830 — 0x20003 возникает из-за поврежденных системных файлов, теперь вы сможете установить или обновить Windows 10.
5]Сбросить компоненты Центра обновления Windows
Каждый раз, когда вы устанавливаете ожидающее обновление на свое устройство, некоторая информация добавляется в папки кэша Windows. Со временем огромные данные сохраняются в папках кеша и, следовательно, вызывают проблемы, связанные с обновлением на компьютере.
Для успешной установки обновлений Windows 10 все службы, связанные с обновлениями, должны быть включены и запущены. Однако бывают случаи, когда такие службы отключаются и просто забывают снова их включить.
Итак, если вы все еще получаете ошибку 0x800F0830, мы предлагаем проверить два приведенных выше утверждения. Если вы не хотите вдаваться в подробности, просто сбросьте компоненты обновлений Windows. Вы можете выполнить сброс за четыре шага —
- Отключите все службы, связанные с обновлением, такие как криптография, обновление Windows и BITS.
- Переименуйте обе папки кэша, т.е. SoftwareDistribution и Catroot2, в sd.old и cat.old соответственно.
- Повторно зарегистрируйте все файлы DLL.
- В конце перезапустите все службы, которые вы остановили ранее.
После сброса поврежденных компонентов обновления попробуйте снова обновить Windows 10. Думаю, это нормально сработало бы. В противном случае выполнение чистой установки — последнее доступное вам средство.
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