715 123150 ошибка

• Remove From My Forums

All replies

• Hi cokidcokid,

  Welcome to MSDN forum.

  Have you tried clearing cache and cookies? Then try to sign out and sign back in.

  Beside, please try signing in with a new account and check if the same error occurs.

  If it persists, It may be a temporary lock on your account. Please directly contact the
  Subscription Support team and seek for further assistance.

  Hoping everything goes well.

  Sincerely,

  Anna

  ---

  MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
  compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

  • Proposed as answer by

    Wednesday, July 8, 2020 7:45 AM

• Hi, Anna Xiu

  I have tried sign in with otherone’s account in my computer, it is OK.
  So it is something wrong with my account.

  You just let me contact the subscription support team. But I could not find how to contact them.
  There is a doc names as «Get assistance from your subscriptions administrator».

  1. Sign in to the subscriber portal at https://my.visualstudio.com
  2. Click on the Subscriptions tab.
  3. ….

  Because there is error in my account, it is the same error when I click on the «Subscriptions» tab.

  At the end of the link
  Subscription Support team , it shows

  Didn’t find what you need? Contact us.

  So how to contact them???

• Hi cokidcokid,

  Can you find the following at the bottom of Subscription Support page?

  

  If you could find it, please select corresponding country or region and get a support.

  Hope it helps.

  Sincerely,

  Anna

  ---

  MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
  compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

• Can you find the following at the bottom of Subscription Support page?

  —> NO

• Hi cokidcokid,

  Thank for your feedback!

  Please have a try with directly going to the following link:

  https://visualstudio.microsoft.com/subscriptions/support/#talktous

  Any feedback will be expected.

  Sincerely,

  Anna

  ---

  MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
  compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

• Please have a try with directly going to the following link:

  https://visualstudio.microsoft.com/subscriptions/support/#talktous

  ——————->>>>>>>>>>>>>>>>>>>>>>>>>

  It is just the same with link Subscription Support team. I could not find the cantact page.

  Are you sure it is visible in China?

  This error with my vs account is already over one month.

  Is there any other way to solve my problem???????

  My vs account has been locked and I could not use my vs account.

  I think it could not been a difficult problem for you to solve it.

  Please solve it ASAP. Thanks!!!!

• Hi cokidcokid,

  Please try to directly call 800-819-0550 or 400-620-0550 to get a help.

  Thank you for your patience.

  Sincerely,

  Anna

  ---

  MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
  compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

• Remove From My Forums

All replies

• • Proposed as answer by
    Drake_WuMicrosoft contingent staff
    Wednesday, February 6, 2019 7:32 AM

• They are limiting downloads and not telling people.  If you download too many items in a row it flags your account as suspicious. So they are blocking people and using an erroneous error and you have to wait for the system to reset its self. 
  Its nice that you paid for the privilege of being blocked for downloading to many items at once.