Whether you’re on a mac or a Windows PC and trying to install AltStore, you may face errors as AltStore installation failed.
This can happen for various reasons on your side; you need to try different solutions how to fix the AltStore installation failed error. Unfortunately, most people trying to install AltStore on mac are facing such issues.
If you’re one, below, I have mentioned a few solutions for the AltStore installation failed error.
This short article isn’t about installing AltStore step by step. For that, comprehensive guides are already available. Here is how to install AltStore on Mac, and here is how to install AltStore on Windows.
Below are solutions on how to fix AltStore errors on Windows and Mac. It’s about installation failed only, multiple fixes, but if you’re facing an issue that altstore couldn’t find altserver, follow this guide.
What’s Covered Below?
- How To Fix AltStore Installation Failed on MAC and Windows – General Settings
- 1. Hit trust on device and PC
- 2. Update Altserver
- 3. Reinstall Altstore
- 4. Running iTunes and iCloud
- Solution AltStore installation failed: could not connect to device – Mac OS
- Fix AltStore Installation Failed Error: Your session has expired – Windows
- Step #1
- Step #2
- Step #3
- Step #4
- Step #5
- Fix AltStore Installation failed to verify code signature
- AltStore installation failed error: incorrect password
- The solution to fix the Altstore installation failed – the operation couldn’t be completed
- Other Altstore errors fixes
How To Fix AltStore Installation Failed on MAC and Windows – General Settings
1. Hit trust on device and PC
Ensure you hit the trust button on your iPhone once you install AltStore.
Also, please ensure the cable and the ports you’re installing on your device are suitable. Most of the time, it’s the reason you’re not able to install it. However, if this isn’t your case, follow the below solution.
2. Update Altserver
Suppose you already had installed the alt server on your computer a while ago, and you are getting an AltStore installation failed error.
In that case, you need to update the installed alt server on your computer and install AltStore.
Check how to fix the developer mode required on iOS 16 for Altstore apps.
3. Reinstall Altstore
Try re-downloading the latest version of the alt server on your computer and installing AltStore on your device again.
Ensure you follow the correct steps to install it; if you suspect you might skip any step, read the detailed tutorials I mentioned above on installing AltStore.
4. Running iTunes and iCloud
If you install AltStore from windows, make sure iTunes and iCloud are installed on your PC and iTunes is opened. Also, check that your Apple Id is logged in in iTunes; make sure you hit the trust button in iTunes and on your device.
Apart from it, ensure you are following all the steps needed to install altstore on windows; sometimes, you’re missing an important step that causes the altstore installation failed error.
Solution AltStore installation failed: could not connect to device – Mac OS
New macOS does not interact with the iPhone through Music/iTunes. So I went to Finder, clicked on the phone, and hit trust. Confirm it on the phone; it’s ready to roll.
Fix AltStore Installation Failed Error: Your session has expired – Windows
Step #1
Make sure you are signed into iTunes.
Step #2
Be sure to authorize iTunes → Accounts → Authorizations → Authorize This Computer.
Step #3
Enable iTunes Wi-Fi sync for your phone.
Step #4
Minimize iTunes when done. Make sure it is still open in the background.
Step #5
Run the Altserver as admin.
Fix AltStore Installation failed to verify code signature
Please make sure that your iOS Time + Date and Windows Time + Date are correct and in sync. This should fix your issue. You might have to go to the BIOS settings to fix that in windows.
AltStore installation failed error: incorrect password
If you’re getting an incorrect password error on altstore even after writing the correct one, Type your email lower case and your password exactly how you have it. Check the case sensitivity of what you’re typing, and you will be succeeded.
After that, if you get an error or are already typing it as described above, try changing your Apple Id password and then try again. Some users got success by changing their Apple Id Password as well.
The solution to fix the Altstore installation failed – the operation couldn’t be completed
I was having a problem, and I updated the AltServer; after this, I could reinstall it on my phone. Download the latest AltServer from the official website, and try reinstalling it.
This is how to fix altstore installation errors on windows and mac, and many other errors can occur. Those are covered separately on our website; those are mentioned below.
Other Altstore errors fixes
How to Enable Developer Mode on iOS 16 for Altstore Apps
How To Fix Altstore Could Not Find Altserver on Win/Mac
How To Fix Windows Defender Blocked Installation Altstore Error
How to FIX Altstore Mail plugin Not Working on MacOS
(1000) An unknown error occurred.
This means that AltStore ran into an unexpected error. Please check our
Troubleshooting Guide
, and you can reach out to us directly if the issue persists.
(1001) The operation returned an unknown result.
This means that AltStore ran into an unexpected error. Please check our
Troubleshooting Guide
, and you can reach out to us directly if the issue persists.
(1002) The operation was cancelled.
This means that the performed action was stopped. Please try again.
(1003) The operation timed out.
This means that AltStore ran into problems trying to complete the requested action. Please try again and check our
Troubleshooting Guide
for additional help. You can reach out to us directly if the issue persists.
(1004) You are not signed in.
This means that you must enter your Apple ID information in the settings tab to do the requested action.
(1005) The app could not be found.
(1005) The app could not be found.
This means that AltStore could not locate the app on your device and you may need to reinstall.
(1006) AltStore could not determine this device’s UDID.
This means that AltStore…
(1007) This app is in an invalid format.
This means that AltStore…
(1008) Invalid parameters.
This means that AltStore…
(1009) You cannot register more than 10 App IDs within a 7 day period.
This means that you have reached the maximum amount of App IDs available. Please check the App IDs in the My Apps tab to see when they refresh.
(1010) There are no AltStore sources.
This means that AltStore…
(1012) AltStore was denied permission to launch the app.
This means that AltStore…
(1011) AltStore’s shared app group could not be accessed.
(1011) AltStore’s shared app group could not be accessed.
This means that AltStore…
(1200) AltServer could not be found.
This means that AltStore is having trouble connecting to AltServer on your PC/Mac. Make sure you have Wi-Fi sync enabled, and otherwise you may try plugging in your device directly via USB.
(1201) A connection to AltServer could not be established.
This means that AltStore is having trouble connecting to AltServer on your PC/Mac. Make sure you have Wi-Fi sync enabled, and otherwise you may try plugging in your device directly via USB.
(1202) The connection to AltServer was dropped.
This means that AltStore’s connection to AltServer on your PC/Mac was interrupted. Make sure you have Wi-Fi sync enabled, and otherwise you may try plugging in your device directly via USB.
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
(2001) Could not connect to AltServer. / There was an error connecting to the device.
This means that AltServer is having trouble connecting to your iOS device. Try plugging your device directly into your computer if it is not already.
(2002) Lost Connection to AltServer.
This means that the connection was dropped between AltServer and your iOS device. Make sure your device and computer are connected to the same WiFi network and try again.
(2003) AltServer could not find this device.
(2003) AltServer could not find this device.
This means that AltServer had trouble locating your iOS device either over USB or via WiFi. Make sure your device and computer are connected to the same WiFi network and that your device is trusted and try again.
(2004) Failed to write app data to device.
This means that AltServer tried to write a file to your device and could not or was interrupted. Make sure your device and computer are connected to the same WiFi network and that your device is trusted and try again.
(2005) AltServer received an invalid request.
This means that AltServer received a request it did not understand. This may be because you are running an outdated AltServer version, so please make sure to update to the latest version.
(2006) AltServer sent an invalid response.
This means that AltStore received a response from AltServer it did not understand. This may be because you are running an outdated AltStore version, so please make sure to update to the latest version.
(2007) The app is invalid.
This means that the app your were attempting to install was found to be in an invalid format. If you continue to have issues, try downloading from alternate source.
(2008) An error occurred while installing the app.
This means that iOS rejected the app you were attempting to install. Make sure to use a version compatible your iOS version.
(2009) Cannot activate more than 3 apps with a non-developer Apple ID.
This means that you do not have enough available App IDs to install the requested App. For more information, refer to our
App IDs page
.
(2010) Your device must be running iOS 12.2 or later to install AltStore.
This means that you will need to update your phone to the minimum iOS version required before you can continue to use AltStore.
(2011) AltServer does not support this request.
This means that AltServer received a request it did not recognize. You may be running an outdated AltServer version, so be sure to update.
(2012) Received an unknown response from AltServer.
This means that AltStore received a response from AltServer it did not recognize. You may be running an outdated AltStore version, so be sure to update.
(2013) The provided anisette data is invalid.
This means that the Apple ID information AltStore used to try to sign in was invalid because of an unknown issue. Make sure you are using the latest version of iCloud if you are on Windows and that your date/time are accurate.
(2014) AltServer could not connect to Mail plug-in. (macOS)
This means that AltServer could not find the Mail plug-in either because it is not enable or you are not running the mail app on your Mac. Make sure the mail app is running on your Mac and that the plug-in is enabled. For more help, check the
Mail Plug-In
page in the install guide.
(2015) Could not find provisioning profile.
(2015) Could not find provisioning profile.
This means that the provisioning profile needed to install this app could not be located. This is most likely a problem with AltStore itself, so please message support or to our Patreon inbox.
(2016) An error occurred while removing the app.
This means that there was an issue while removing an app. There are a number of different issues so make sure to check your error log for a more specific message on your issue.
(2100) The Requested app is not currently running on the device.
This means that you tried to enable JIT without the requested app running in the foreground. Make sure to launch the app and have it running before you enable JIT.
(2101) The disk is incompatible with [App].
This means that the developer disk being used is not compatible with the app. Try updating to the latest version of AltStore and AltServer to make sure the correct one is enabled.
(3000) An unknown error occurred.
AltStore.AppleDeveloperError
Updated information coming soon
(3001) The provided parameters are invalid.
AltStore.AppleDeveloperError
Updated information coming soon
(3002) Incorrect Apple ID or password.
(3002) Incorrect Apple ID or password.
AltStore.AppleDeveloperError
This means that the Apple ID credentials you used were invalid. Make sure the username and password are correct.
If you still have issues, you can also try creating a new Apple ID to use with AltStore.
(3003) An app-specific password is required. You can create one at appleid.apple.com.
AltStore.AppleDeveloperError
Updated information coming soon.
(3004) You are not a member of any development teams.
(3004) You are not a member of any development teams.
AltStore.AppleDeveloperError
Updated information coming soon.
(3005) This device’s UDID is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3006) This device is already registered with another ID.
AltStore.AppleDeveloperError
Updated information coming soon.
(3007) The certificate request is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3008) There is no certificate with the requested serial number for this team.
AltStore.AppleDeveloperError
Updated information coming soon.
(3009) The name for this app is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3010) The bundle identifier for this app is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3011) The bundle identifier for this app has already been registered.
(3011) The bundle identifier for this app has already been registered.
AltStore.AppleDeveloperError
Updated information coming soon.
(3012) There is no App ID with the requested identifier on this team.
AltStore.AppleDeveloperError
Updated information coming soon.
(3013) You may only register 10 App IDs every 7 days.
AltStore.AppleDeveloperError
Updated information coming soon.
(3014) The provided app group is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3015) App group does not exist.
AltStore.AppleDeveloperError
Updated information coming soon.
(3016) The identifier for the requested provisioning profile is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3017) There is no provisioning profile with the requested identifier on this team.
AltStore.AppleDeveloperError
Updated information coming soon.
(3018) This account requires signing in with two-factor authentication.
(3018) This account requires signing in with two-factor authentication.
AltStore.AppleDeveloperError
Updated information coming soon.
(3019) Incorrect verification code.
AltStore.AppleDeveloperError
Updated information coming soon.
(3020) Failed to perform authentication handshake with server.
AltStore.AppleDeveloperError
Updated information coming soon.
(3021) The provided anisette data is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
AltServer.ConnectionError
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
AltServer.ConnectionError
This means that you will need to unlock your device before AltServer can connect.
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
(1100) Your session has expired. Please log in.
-
1.
Make sure iTunes is closed.
-
2.
Go to Program Data -> Apple Computer -> iTunes -> ADI -> delete the files
-
4.
Retry installing AltStore
Чтобы исправить это, повторно загрузите / обновите AltStore.
хорошо, поэтому я его переустановил. с моим исходным идентификатором Apple, я щелкнул по установке для своего телефона, а затем появилось сообщение «AltStore уже установлен на другом устройстве.». Я нажал кнопку «Продолжить», но затем получил еще одну ошибку. «Операция не может быть завершена. (Ошибка NSURLErrorDomain -1011.)», Я повторил установку, а затем получил ошибку «Нет соответствующего файла подготовки».
У меня такая же проблема с моим iphone 5s ios 12.4.8
Возникли проблемы здесь, чтобы. Может быть проблема с обновлением altstore 1.4?
У меня была проблема.
Но ищу обновления, потом обновляю AltServer.
После этого я мог переустановить на своем телефоне.
РЕШЕНО: Я перешел на версию для Windows, и все заработало. Я предполагаю, что проблема возникла с моим Mac, а не с самим альтернативным сервером.
Решил проблему после решения @CrlsPerez
Спасибо @CrlsPerez
Попробуйте доверить телефону свой Mac
Я исправил эту проблему, установив обновленную версию AltServer на свой Mac (и перетащив .app в папку Applications), затем удалил AltStore на моем телефоне и переустановил с помощью AltServer.
Я вижу эту ошибку и не могу установить последнюю версию (1.4.1) с Mac OS Big Sur. Как я могу установить AltStore на свой телефон?
Я не мог решить эту проблему с помощью упомянутых до сих пор решений.
У меня была ошибка выше.
На моем компьютере: я обновил AltStore и перезапустился.
На моем устройстве: я удалил AltStore и его сертификат, затем переустановил и снова доверил ему.
К счастью, после обновления до AltStore 1.4 вышеуказанная ошибка исчезла, и я смог завершить процесс установки.
Однако, несмотря на все это, приложение AltStore все равно вылетает при открытии.
Есть идеи, что делать? Я следил за процессом установки, так что это похоже на ошибку.
Windows 10, последняя версия AltServer (1.4), iPhone XR, iOS 13.3.1
New updates are being added at the bottom of this story…….
Original story (published on October 29, 2021) follows:
AltStore, as its name suggests, is an alternative app store for iOS devices. Many users install this store to obtain apps that allow them to get more out of their phones and tablets.
However, according to multiple reports, the latest AltStore update is not allowing users to install the store on their iOS devices through Windows OS (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12).
AltStore installation failed after latest update
To install AltStore on your iOS device, you must download AltServer, a program that runs from your computer (macOS or Windows). It is through AltServer that you can sideload AltStore directly to your iPhone or iPad.
Having said all the above, the most recent AltStore update does not allow this process to be completed. Many users are reporting that they just get an annoying ‘remove: The directory is not empty’ error.
Don’t install the latest AltStore update if you like your jailbreak. You’ll get this message: remove: The directory is not empty error “C:Users….” and you won’t be able to install Altstore or Jb your phone. If anyone knows a fix for this, please share. There are alot of us w/ borked phones now that we can’t jailbreak and it really, really sucks.
Source
I’ve tried everything I can think of, and google/reddit search hasn’t been helpful at all. I’ve restarted my computer and iPhone, deleted all apps installed by AltStore, and uninstalled then reinstalled AltServer, and I still cant get it to work. It tells me that a directory isn’t empty, yet that directory literally doesn’t exist.
Source
User reports agree that the problem started since they tried to update AltStore to its latest version.
AltStore developers are aware of this bug, working on a fix
The multiple reports with user complaints about AltStore installation failed came straight to its developers. Through a statement, they confirm that it is a bug and that they are working on it.
We’re currently investigating the “Directory is not empty” error some Windows users are experiencing when installing AltStore. We hope to have a fix available soon.
Source
It should be noted that, in the statement, they only mention Windows as the OS affected by the bug.
At this time, users affected by this issue can only wait for the fix to be ready as quickly as possible. We will update this article to keep you informed with all related news that may arise on the matter, so stay tuned.
Update 1 (October 30)
12:25 pm (IST): A user replied to the AltStore installation issue on Windows and suggested a workaround that may possibly help the affected users.
Unplug your phone, run altstore, plug in phone, choose view folder and files in the explorer when it pops up, now you should be able to sign in. (Source)
04:40 pm (IST): Support team has confirmed that the ‘Directory is not empty’ issue has been fixed and users can now install AltStore from Windows as usual.
Featured image: AltStore Twitter account
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
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I don’t understand i have the latest version of itunes from apple and not from the microsoft store. I also tried to log in with the created password from the apple website and with my normal password, but AltStore still gives me the message
«Installation failed
invalid anissete data. Please download the latest version of Itunes and iCloud directly from Apple, and not from the Microsoft Store»
Can someone please explain to me what i’m doing wrong…
Windows 10
iPhone xs max
ios 13.2.3
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02-17-2020, 10:34 PM
(This post was last modified: 02-17-2020, 10:37 PM by Wayne.)
Do you have icloud for windows installed and are you signed in to both tunes and icloud on your windows machine?
You use the same email address and password that you use on itunes account sign in you do not need a app specific password.
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Wayne,
i reinstalled everything and now i get another error ;(
«failed to verify code signature of /private/var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.dCpfEr/extracted/Altstore.app : 0xe8008018 (the identity used to sign the executable is no longer valid.)
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I am not sure but maybe the email is either wrong or the email has been used to sign apps before and the cetificates are still active?
Try using a new email address that is set up on apple?
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there are no certificates installed or active. the email address is correct. i will wait a day and then try it again. thnx for helping me
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02-17-2020, 11:13 PM
(This post was last modified: 02-18-2020, 12:04 AM by Wayne.)
Try signing out of itunes,icloud,altstore then reinstall them and try again?
No need to unistall them just reinstall them as there may be a corrupt file somewhere?
I have a 64bit windows 10 enterprise system i use these files and they work fine.
https://mega.nz/#!Nr4lhLTJ!kbJ0lt5mY-n6j…PZW5cGhedU
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thnx mate i will try it tonight
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(02-18-2020, 01:18 PM)C3SS97 Wrote: thnx mate i will try it tonight
Let me know how it goes.
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Bro,
they released a new update couple minutes a go.
i just updated altstore and it works. thnx man
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48 Comments
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“winhttpsendrequest 12029” what am I doing wrong
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WINHTTP_CALLBACK_STATUS_FLAG_CERT_REV_FAILED failed to check revocation status help
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start vid 1.25 or u will waste time
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thx this worked for me
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It says iCloud not found and then I have to download it again please help
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still works!! thanks a lot man
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failed to write app data to device
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Bro can u plz make a video on UNKNOWN SERVICES RESPONSE ERROR (-1) cuz I get this error all the time and idk what to do…
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doesnt work
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I get an error whenever I try to install altstore. It says «SSL Error: WINHTTP_CALLBACK_STATUS_FLAG_CERT_REV_FAILED failed to check revocation status.» please help me on this
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the link 1 is dead for me i cant getr the latest altstore , can someone send me the ZIP to my email please
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i cant seem to be able to download the latest altstore it sends me to a dead link can some one send me the ZIP file to my email please
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It saying winhttpsendrequest: 12029: a connection with the server could not be established
Help me
I have follow all your steps
And updated also all my apps -
I need help the app close so fast when I opened!!!!
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I’ve done it all but Alt still fails, maybe this is my iPhone problem 😉
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My itunes doesnt detect my iphone but ive connected it
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idk why but when im conected to my pc i cant open the app it keeps crashing before it goes in?!? any tips man?
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How comes when I download a ipa it says error under it ?
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I keep getting this error “installation failed – winhttpsendrequest 12029” and I’m not sure How to fix
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how to fix error – 8004?
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I have installation failed: winhttpsSendRequest: 12029 a connection with the server could not be established
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Thx bro
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Still work in 2021 Thank a lot ma man
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Mine won’t even show up and I’ve had it forever
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Tnx bro. god bless you
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Do you happen to know a solution to the error «The provisioning profile is invalid» when installing AltStore to my device?
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icloud doesnt instral any help
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I’m trying to install altstore I pick my device log in but I shows this iCloud not found when I download it
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I have a really big problem! Unc0ver and AltStore aren‘t opening but Cydia is installed!
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Thx bro you saved me
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i can install altstore but once its on my home screen i try and open it and it keeps crashing
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On my phone AltStore was installed successfully but when I try to open it it crashes and I’ve tried everything.pls help
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WinHttpQueryDataAvaliable 12002: The operation timed out
Getting this error pls help! -
Doesnt work
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I have a “failed to verify code of…” error please help someone
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I CANT DOWNLOAD ICLOUD WHREN İT VCOMES TO END İT CRUSHES
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For me, there are no errors. It straight up doesn’t install it on iPhone
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thank
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Bro im still getting an error ( NOT A NUMBER ) pls help
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Hi I really really need help. This is frustrating me. I’m on windows 10 and installed iTunes and icloud from the Apple.com store but it keeps saying icloud not found when I logged into icloud and pushed apply and synced iTunes wifi to my phone and stuff. Idk what to do.. Every time I click the apple file nothing happens. It exits out and nothing happens
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thx bro
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Firstly of all thank u for ur support bro!
My phone Iphone7+
Problem : SSL Error: WINHTTP_CALLBACK_STATUS_FLAG_CERT_REV_FAILED failed to check revocation status. WINHTTP_CALLBACK_STATUS_FLAG_INVALID_CA_SSL invalid CA.
Solution ? 🙁 -
‘Could not connect to device’ … still…
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im using altserver patcher and im trying to install h3lix. it says altstore is installing but it never comes up. can anyone fix this? thx
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cant install altstore
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Tried installing procreate but it crashes the app. Anyone have a fix?
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keep getting the handshake error. Wont let me login with my appleid credentials on the phone. Reinstalled everything and no luck. 13.5 pro max
Failed to verify code signature?
Failed to verify code signature of /private/var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.XhVlHm/extracted/AltStore.app : 0xe8008001 (An unknown error has occurred.)
Same problem here, is there a workaround?
IOS 13.3.1
almost the same when installing altstore windows
but instead 0xe8008018 (The identity used to sign the executable is no longer valid)
Not Working For Me Too.
I Reinstalled AltStore And This Happened.
This issue should be fixed on the latest versions of AltStore/AltServer. Closing this issue.
Still not fixed on the latest version
@vamgan Please provide the following information if you can:
- iOS version
- Mac or Windows
Are you having the exact same issue as @hbbxmjbb? Lastly, can you try uninstalling AltServer and using the latest beta AltServer.
Exact same issue
Windows 10
Installed and reinstalled many times the latest version: 1.3.2 beta 3
Also having this issue on latest version 1.3.2, iPhone 7 13.5 on Windows 10
Please try deleting the “adi” folder in iTunes’ file directory, then restart your computer and try again.
The first time I attempted it, AltServer exited while «installing» without any error prompt. I tried it a second time (after deleting the file again and restarting) and it continues to give me the same error. The file reappears after each reboot. I’ve already restored my phone, tried a new Apple ID, reinstalled ITunes/ICloud a few times, disabled my firewall, and a few other things.
Please make sure that your iOS Time + Date and Windows Time + Date are correct and in sync. This should fix your issue.
Solved! I guess my BIOS never had its system time set correctly and this managed to solve it after enabling automatic time setting, automatic timezones, and syncing with windows again. Thank you for the help, this was extremely frustrating.
If you have Reprovision installed try downgrading it to previous version or uninstall it..downgrading worked for me..:)
Using win7, time is correct, checked, synced once more, but didn’t helped me, still have error: «Failed to verify code signature of /private/var/installd’Library/Caches/com.apple.mobile.installd,staging/temp.4TdWwd/extracted/Altstore.app : 0xe800800d (There was an error communicating with your device.)» Altstore installing perfectly on my SE, but it is not installing on my 5S.
Update: cleared iPhone data and restored it from iCloud. Altstore installed on 5S
Sorry @cdK1337 what exactly do you mean by «cleared iPhone data»? Did you restore the phone, or use one of the options in the Reset menu? Or was it on the Mac side? I’d appreciate if you could elaborate a bit
Hello @halfbrilliant I cleared all iPhone data from the options in reset menu, so the phone was like new. I was using windows 7. Don’t remember how I restored all data — from windows or from options on the phone, I don’t remember, but, probably, when the phone turned on, it suggested me to restore all data from iCloud.
i just got the same problem
i’m cannot install retroarch
I got similar error but with different error code: 0xe8008001 (An unknown error has occurred.)
I am getting this error
kindly help how to solve
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Closed
Mr-Styx opened this issue
Jan 8, 2020
· 4 comments
Comments
attempting to install altstore on primary phone.
- states that altstore was downloaded to other devices and will be unable to be used on other devices. > clicked continue.
- occasionally after this step it will error out its random but this is the error :The operation couldn’t be completed. (NSURLErrorDomain error -1011.)
installation failed
- could not connect to AltServer
- mail addon is downloaded and enabled in mail preferences
config
- MBP 10.15.2
- iPhone 11 Pro max 13.3
- downloaded altstore to another iPhone using a different Apple ID.
- Apple ID freshly created and has not been used to download before.
- altserver app showed as not responding in activity monitor.
working instal
- iPhone XR : iOS 13.3
- used different Apple ID
- able to re-download altstore with old Apple ID that was originally used.
Having the same problem here all of a sudden. Even tried removing the apps from my phone and I’m still getting both of the messages you were getting. Did you ever find a solution?
11 Pro Max on 13.3.1
MacOS 10.15.3
Using my alternate Apple ID to do this.
The solution listed above should work. Please leave a comment if the issue persists for you on the latest version of AltServer. Closing this issue.
Installation Failed… Can’t find fix!
Hi there I havent dabbled too much in AltStore but I’ve been using it for a couple months and I just came into contact with this error «Installation Failed. WinHttpSendRequest: 12029: A connection with the server could not be established.» I have used this before recently and it didnt happen. I checked for updates, repaired and uninstalled, check itunes for updates and icloud for updates, and restarted the computer countless times. I’ve read people saying it works when they reinstall and restart their computer but that doesnt work for me and i am wondering if anyone knows any solutions. Is it possible that servers are down? (currently 1:24am PST 2021/01/14) If anyone knows of a fix please comment thatd be awesome thanks!
(1000) An unknown error occurred.
(1000) An unknown error occurred.
This means that AltStore ran into an unexpected error. Please check our
Troubleshooting Guide
, and you can reach out to us directly if the issue persists.
(1001) The operation returned an unknown result.
(1001) The operation returned an unknown result.
This means that AltStore ran into an unexpected error. Please check our
Troubleshooting Guide
, and you can reach out to us directly if the issue persists.
(1002) The operation was cancelled.
(1002) The operation was cancelled.
This means that the performed action was stopped. Please try again.
(1003) The operation timed out.
(1003) The operation timed out.
This means that AltStore ran into problems trying to complete the requested action. Please try again and check our
Troubleshooting Guide
for additional help. You can reach out to us directly if the issue persists.
(1004) You are not signed in.
(1004) You are not signed in.
This means that you must enter your Apple ID information in the settings tab to do the requested action.
(1005) The app could not be found.
(1005) The app could not be found.
This means that AltStore could not locate the file to download or install, most likely because the file does not exist at the provided URL.
(1006) AltStore could not determine this device’s UDID.
(1006) AltStore could not determine this device’s UDID.
This means that AltStore couldn’t read the device UDID embedded by AltServer when installing AltStore. Make sure you’re installing AltStore with the latest AltServer version and not via another method.
(1007) This app is in an invalid format.
(1007) This app is in an invalid format.
This means the app you’re trying to install is not a standard .ipa. Try downloading the app from another location.
(1008) Invalid parameters.
(1008) Invalid parameters.
This means an internal error occured and AltStore couldn’t provide the necessary information to perform the requested task. Please try again and check our
Troubleshooting Guide
for additional help. You can reach out to us directly if the issue persists.
(1009) You cannot register more than 10 App IDs within a 7 day period.
(1009) You cannot register more than 10 App IDs within a 7 day period.
This means that you have reached the maximum amount of App IDs available. Please check the App IDs in the My Apps tab to see when they will expire.
(1010) There are no AltStore sources.
(1010) There are no AltStore sources.
This means an internal error occured and AltStore is unable to fetch changes for any Sources you’ve added. Please try again and check our
Troubleshooting Guide
for additional help. You can reach out to us directly if the issue persists.
(1011) AltStore was denied permission to launch the app.
(1011) AltStore was denied permission to launch the app.
This means AltStore couldn’t launch a sideloaded app because you tapped «Cancel» on the «AltStore wants to open [app]» alert, or because you still need to trust your Apple ID in Settings.
(1012) AltStore’s shared app group could not be accessed.
(1012) AltStore’s shared app group could not be accessed.
This means AltStore was not able to access the directory where app backups are stored. Make sure you’re installing AltStore with the latest AltServer version and not via another method.
(1200) AltServer could not be found.
(1200) AltServer could not be found.
This means that AltStore is having trouble discovering AltServer on your local network. Make sure you’re connected to the same WiFi network as your PC/Mac running AltServer, or try connecting your device to your computer via USB.
(1201) A connection to AltServer could not be established.
(1201) A connection to AltServer could not be established.
This means that AltStore is having trouble connecting to AltServer on your PC/Mac. Make sure you have Wi-Fi sync enabled, and otherwise you may try plugging in your device directly via USB.
(1202) The connection to AltServer was dropped.
(1202) The connection to AltServer was dropped.
This means that AltStore’s connection to AltServer on your PC/Mac was interrupted. Make sure you have Wi-Fi sync enabled, and otherwise you may try plugging in your device directly via USB.
This error can appear for many reasons, and below are a few that you might see (this is not an exhaustive list).
This means that Windows Defender is blocking your request. You may need to first disable Real-Time Protection on Windows in order for AltStore to work as expected.
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
(2001) Could not connect to AltServer. / There was an error connecting to the device.
(2001) Could not connect to AltServer. / There was an error connecting to the device.
This means that AltServer is having trouble connecting to your iOS device. Try plugging your device directly into your computer if it is not already.
(2002) Lost Connection to AltServer.
(2002) Lost Connection to AltServer.
This means that the connection was dropped between AltServer and your iOS device. Make sure your device and computer are connected to the same WiFi network and try again.
(2003) AltServer could not find this device.
(2003) AltServer could not find this device.
This means that AltServer had trouble locating your iOS device either over USB or via WiFi. Make sure your device and computer are connected to the same WiFi network and that your device is trusted and try again.
(2004) Failed to write app data to device.
(2004) Failed to write app data to device.
This means that AltServer tried to write a file to your device and could not or was interrupted. Make sure your device and computer are connected to the same WiFi network and that your device is trusted and try again.
(2005) AltServer received an invalid request.
(2005) AltServer received an invalid request.
This means that AltServer received a request it did not understand. This may be because you are running an outdated AltServer version, so please make sure to update to the latest version.
(2006) AltServer sent an invalid response.
(2006) AltServer sent an invalid response.
This means that AltStore received a response from AltServer it did not understand. This may be because you are running an outdated AltStore version, so please make sure to update to the latest version.
(2007) The app is invalid.
(2007) The app is invalid.
This means that the app your were attempting to install was found to be in an invalid format. If you continue to have issues, try downloading from alternate source.
(2008) An error occurred while installing the app.
(2008) An error occurred while installing the app.
This means that iOS rejected the app you were attempting to install. Make sure to use a version compatible your iOS version.
(2009) Cannot activate more than 3 apps with a non-developer Apple ID.
(2009) Cannot activate more than 3 apps with a non-developer Apple ID.
This means that you have reached the maximum amount of sideloaded apps you can have with a Free Developer Account. Apple limits the amount of sideloaded apps you can have with a free account, and to remove the limit you need to sign up for a Paid Developer account at
developer.apple.com
.
You can also remove this limit if you have a device capable of using the
MacDirtyCow
exploit
(2010) Your device must be running iOS 12.2 or later to install AltStore.
(2010) Your device must be running iOS 12.2 or later to install AltStore.
This means that you will need to update your phone to the minimum iOS version required before you can continue to use AltStore.
(2011) AltServer does not support this request.
(2011) AltServer does not support this request.
This means that AltServer received a request it did not recognize. You may be running an outdated AltServer version, so be sure to update.
(2012) Received an unknown response from AltServer.
(2012) Received an unknown response from AltServer.
This means that AltStore received a response from AltServer it did not recognize. You may be running an outdated AltStore version, so be sure to update.
(2013) The provided anisette data is invalid.
(2013) The provided anisette data is invalid.
This means that the Apple ID information AltStore used to try to sign in was invalid because of an unknown issue. Make sure you are using the latest version of iCloud if you are on Windows and that your date/time are accurate.
(2014) AltServer could not connect to Mail plug-in. (macOS)
(2014) AltServer could not connect to Mail plug-in. (macOS)
This means that AltServer could not find the Mail plug-in either because it is not enable or you are not running the Mail app on your Mac. Make sure the Mail app is running on your Mac and that the plug-in is enabled. For more help, check the
Mail Plug-In
page in the install guide.
(2015) Could not find provisioning profile.
(2015) Could not find provisioning profile.
This means that the provisioning profile needed to install this app could not be located. This is most likely a problem with AltStore itself, so please message support or to our Patreon inbox.
(2016) An error occurred while removing the app.
(2016) An error occurred while removing the app.
This means that there was an issue while removing an app. There are a number of different issues so make sure to check your error log for a more specific message on your issue.
(2100) The Requested app is not currently running on the device.
(2100) The Requested app is not currently running on the device.
This means that you tried to enable JIT without the requested app running in the foreground. Make sure to launch the app and have it running before you enable JIT.
(2101) The disk is incompatible with [iOS version].
(2101) The disk is incompatible with [iOS version].
This means that the developer disk required to enable JIT is not compatible with your device’s OS version. Make sure you’re running the latest version of AltStore and AltServer, and try again later.
(3000) An unknown error occurred.
(3000) An unknown error occurred.
AltStore.AppleDeveloperError
Updated information coming soon
(3001) The provided parameters are invalid.
(3001) The provided parameters are invalid.
AltStore.AppleDeveloperError
Updated information coming soon
(3002) Incorrect Apple ID or password.
(3002) Incorrect Apple ID or password.
AltStore.AppleDeveloperError
This means that the Apple ID credentials you used were invalid. Make sure the username and password are correct.
If you still have issues, you can also try creating a new Apple ID to use with AltStore.
(3003) An app-specific password is required. You can create one at appleid.apple.com.
(3003) An app-specific password is required. You can create one at appleid.apple.com.
AltStore.AppleDeveloperError
Updated information coming soon.
(3004) You are not a member of any development teams.
(3004) You are not a member of any development teams.
AltStore.AppleDeveloperError
Updated information coming soon.
(3005) This device’s UDID is invalid.
(3005) This device’s UDID is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3006) This device is already registered with another ID.
(3006) This device is already registered with another ID.
AltStore.AppleDeveloperError
Updated information coming soon.
(3007) The certificate request is invalid.
(3007) The certificate request is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3008) There is no certificate with the requested serial number for this team.
(3008) There is no certificate with the requested serial number for this team.
AltStore.AppleDeveloperError
Updated information coming soon.
(3009) The name for this app is invalid.
(3009) The name for this app is invalid.
AltStore.AppleDeveloperError
AltStore couldn’t register an App ID with Apple because the app name contains non-ASCII characters. You can try downloading from another source.
(3010) The bundle identifier for this app is invalid.
(3010) The bundle identifier for this app is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3011) The bundle identifier for this app has already been registered.
(3011) The bundle identifier for this app has already been registered.
AltStore.AppleDeveloperError
Updated information coming soon.
(3012) There is no App ID with the requested identifier on this team.
(3012) There is no App ID with the requested identifier on this team.
AltStore.AppleDeveloperError
Updated information coming soon.
(3013) You may only register 10 App IDs every 7 days.
(3013) You may only register 10 App IDs every 7 days.
AltStore.AppleDeveloperError
Updated information coming soon.
(3014) The provided app group is invalid.
(3014) The provided app group is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3015) App group does not exist.
(3015) App group does not exist.
AltStore.AppleDeveloperError
Updated information coming soon.
(3016) The identifier for the requested provisioning profile is invalid.
(3016) The identifier for the requested provisioning profile is invalid.
AltStore.AppleDeveloperError
Updated information coming soon.
(3017) There is no provisioning profile with the requested identifier on this team.
(3017) There is no provisioning profile with the requested identifier on this team.
AltStore.AppleDeveloperError
(3018) This account requires signing in with two-factor authentication.
(3018) This account requires signing in with two-factor authentication.
AltStore.AppleDeveloperError
Updated information coming soon.
(3019) Incorrect verification code.
(3019) Incorrect verification code.
AltStore.AppleDeveloperError
Updated information coming soon.
(3020) Failed to perform authentication handshake with server.
(3020) Failed to perform authentication handshake with server.
AltStore.AppleDeveloperError
Updated information coming soon.
(3021) The provided anisette data is invalid.
(3021) The provided anisette data is invalid.
AltStore.AppleDeveloperError
This error means that the information used to authenticate your AppleID information either expired or invalid. Make sure your computer date and time are accurate and that you’ve installed iTunes and iCloud from Apple.
(1100) Your session has expired.
(1100) Your session has expired.
This error means that the information used to authenticate your Apple ID is either expired or invalid. Make sure your computer’s date and time are accurate and try again.
(1102) Apple ID cannot be used for development.
(1102) Apple ID cannot be used for development.
You may need to agree to Apple’s Terms of Service on
developer.apple.com
. If that doesn’t work, you can create a new “throwaway” Apple ID dedicated to sideloading.
(-20101) Your account information was entered incorrectly.
(-20101) Your account information was entered incorrectly.
This error means that the username or password used to authenticate your Apple ID is either expired or invalid. Make sure you’ve entered them both in correctly and that your computer’s date and time are accurate.
AltServer.ConnectionError
This means that AltServer ran into an unknown error. We recommend reaching out to our support channels if the issue persists.
AltServer.ConnectionError
This means that you will need to unlock your device before AltServer can connect.
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
AltServer.ConnectionError
Updated information coming soon
(1100) Your session has expired. Please log in.
-
1.
Make sure iTunes is closed.
-
2.
Go to Program Data -> Apple Computer -> iTunes -> ADI -> delete the files
-
4.
Retry installing AltStore
(512) Failed to write to disk
(512) Failed to write to disk
This means that an error occurred while writing files to disk. Make sure your phone and PC both have plenty of available disk space and try again.
New updates are being added at the bottom of this story…….
Original story (published on October 29, 2021) follows:
AltStore, as its name suggests, is an alternative app store for iOS devices. Many users install this store to obtain apps that allow them to get more out of their phones and tablets.
However, according to multiple reports, the latest AltStore update is not allowing users to install the store on their iOS devices through Windows OS (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12).
AltStore installation failed after latest update
To install AltStore on your iOS device, you must download AltServer, a program that runs from your computer (macOS or Windows). It is through AltServer that you can sideload AltStore directly to your iPhone or iPad.
Having said all the above, the most recent AltStore update does not allow this process to be completed. Many users are reporting that they just get an annoying ‘remove: The directory is not empty’ error.
Don’t install the latest AltStore update if you like your jailbreak. You’ll get this message: remove: The directory is not empty error “C:Users….” and you won’t be able to install Altstore or Jb your phone. If anyone knows a fix for this, please share. There are alot of us w/ borked phones now that we can’t jailbreak and it really, really sucks.
Source
I’ve tried everything I can think of, and google/reddit search hasn’t been helpful at all. I’ve restarted my computer and iPhone, deleted all apps installed by AltStore, and uninstalled then reinstalled AltServer, and I still cant get it to work. It tells me that a directory isn’t empty, yet that directory literally doesn’t exist.
Source
User reports agree that the problem started since they tried to update AltStore to its latest version.
AltStore developers are aware of this bug, working on a fix
The multiple reports with user complaints about AltStore installation failed came straight to its developers. Through a statement, they confirm that it is a bug and that they are working on it.
We’re currently investigating the “Directory is not empty” error some Windows users are experiencing when installing AltStore. We hope to have a fix available soon.
Source
It should be noted that, in the statement, they only mention Windows as the OS affected by the bug.
At this time, users affected by this issue can only wait for the fix to be ready as quickly as possible. We will update this article to keep you informed with all related news that may arise on the matter, so stay tuned.
Update 1 (October 30)
12:25 pm (IST): A user replied to the AltStore installation issue on Windows and suggested a workaround that may possibly help the affected users.
Unplug your phone, run altstore, plug in phone, choose view folder and files in the explorer when it pops up, now you should be able to sign in. (Source)
04:40 pm (IST): Support team has confirmed that the ‘Directory is not empty’ issue has been fixed and users can now install AltStore from Windows as usual.
Featured image: AltStore Twitter account
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