Asp net ошибка 1309

Have you ever got stuck with the Asp.net error 1309

Unfortunately, Asp.net error 1309 is a very generic message that pops up when accessing the web interface.

It can happen when using an invalid string, or SQL connection timeout from an ASP.NET page.

At Bobcares, we often get requests to solve such ASP errors as part of our Server Management Services.

Today, let’s analyze the cause and see how our Support Team fix it for our customers.

Why use Asp.net?

Firstly, Let’s discuss the Asp.net.

ASP.NET is an open-source web framework, created by Microsoft. ASP stands for Active Server Pages. Which allows the programmers to execute its code using any .NET language(C#, VB, etc.).

It is used to create web pages and web technologies. And also designed to work with the HTTP protocol. ASP.NET is the main tool in the .NET framework for building web pages. Windows servers are most used for Asp development.

What is Asp.net error 1309?

This is a generic warning that an exception occurred in the ASP.NET. It can happen on anything from running 32-bit applications on a 64-bit machine. And an invalid string passed to a page, or to a SQL connection timeout from an ASP.NET page.

It occurs when the ASP.NET request executes for a period of time longer than the maximum timeout period. That means the execution time required by CRM connecting with remote SQL Server is exceeding the currently set ASP.NET request execution timeout value.

How we fix Asp.net error 1309?

So far, we discussed details about the Asp error 1309. Recently one of our customers contacted us with this error.

The error snippet is as below.

Let’s see how our Support Engineers fix this error for our customers. To solve this error, we modify the ASP.NET request execution timeout value.

For this, we do the following steps.

1. We first log into the system where Microsoft Dynamics CRM Server application is installed.

2. Then we start >> Internet Information Services (IIS) Manager.

3. We expand Web Sites option >> then right-click the Microsoft Dynamics CRM Web site >> and then click Properties.

4. From the Microsoft Dynamics CRM Web site >> properties page, >> click ASP.NET.

6. Then we click the Application tab>> and then in the Request execution timeout box >> increase the number of seconds.

7. At last, we click OK two times and close IIS Manager.

This fixes the Asp.net error 1309 error for our customers.

Need more assistance on Asp.net error? We’ll help you.]

Conclusion

In short, the main reason for this error is the execution time required by CRM connecting with remote SQL Server. Today’s write-up discussed how our Support Engineers fix this error for our customers.

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  Log Name:      Application
  Source:        ASP.NET 4.0.30319.0
  Date:          3/31/2019 3:17:01 PM
  Event ID:      1309
  Task Category: Web Event
  Level:         Warning
  Keywords:      Classic
  User:          N/A
  Computer:     
  Description:
  Event code: 3005 
  Event message: An unhandled exception has occurred. 
  Event time: 3/31/2019 3:17:01 PM 
  Event time (UTC): 3/31/2019 7:17:01 PM 
  Event ID: e81617fac6bc42abb32fa7b69388da07 
  Event sequence: 252 
  Event occurrence: 17 
  Event detail code: 0 
   
  Application information: 
      Application domain: /LM/W3SVC/1/ROOT/RDWeb/Pages-1-131981716874383622 
      Trust level: Full 
      Application Virtual Path: /RDWeb/Pages 
      Application Path: C:WindowsWebRDWebPages 
      Machine name: 
   
  Process information: 
      Process ID: 2568 
      Process name: w3wp.exe 
      Account name: IIS APPPOOLRDWebAccess 
   
  Exception information: 
      Exception type: NullReferenceException 
      Exception message: Object reference not set to an instance of an object.
     at Microsoft.TerminalServices.Publishing.Portal.FormAuthentication.TSFormAuthTicketInfo..ctor(HttpContext objHttpContext)
     at ASP.en_us_default_aspx.<GetAppsAsync>d__0.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.PageAsyncTaskManager.<ExecuteTasksAsync>d__3.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.Page.<ProcessRequestAsync>d__554.MoveNext()

   
   
  Request information: 
      Request URL: :443/RDWeb/Pages/en-US/Default.aspx 
      Request path: /RDWeb/Pages/en-US/Default.aspx 
      User host address: 
      User:  
      Is authenticated: False 
      Authentication Type:  
      Thread account name: IIS APPPOOLRDWebAccess 
   
  Thread information: 
      Thread ID: 56 
      Thread account name: IIS APPPOOLRDWebAccess 
      Is impersonating: False 
      Stack trace:    at Microsoft.TerminalServices.Publishing.Portal.FormAuthentication.TSFormAuthTicketInfo..ctor(HttpContext
  objHttpContext)
     at ASP.en_us_default_aspx.<GetAppsAsync>d__0.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.PageAsyncTaskManager.<ExecuteTasksAsync>d__3.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.Page.<ProcessRequestAsync>d__554.MoveNext()
   
   
  Custom event details: 

  Event Xml:
  <Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
    <System>
      <Provider Name=»ASP.NET 4.0.30319.0″ />
      <EventID Qualifiers=»32768″>1309</EventID>
      <Level>3</Level>
      <Task>3</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime=»2019-03-31T19:17:01.823012500Z» />
      <EventRecordID>54382</EventRecordID>
      <Channel>Application</Channel>
      <Computer></Computer>
      <Security />
    </System>
    <EventData>
      <Data>3005</Data>
      <Data>An unhandled exception has occurred.</Data>
      <Data>3/31/2019 3:17:01 PM</Data>
      <Data>3/31/2019 7:17:01 PM</Data>
      <Data>e81617fac6bc42abb32fa7b69388da07</Data>
      <Data>252</Data>
      <Data>17</Data>
      <Data>0</Data>
      <Data>/LM/W3SVC/1/ROOT/RDWeb/Pages-1-131981716874383622</Data>
      <Data>Full</Data>
      <Data>/RDWeb/Pages</Data>
      <Data>C:WindowsWebRDWebPages</Data>
      <Data></Data>
      <Data>
      </Data>
      <Data>2568</Data>
      <Data>w3wp.exe</Data>
      <Data>IIS APPPOOLRDWebAccess</Data>
      <Data>NullReferenceException</Data>
      <Data>Object reference not set to an instance of an object.
     at Microsoft.TerminalServices.Publishing.Portal.FormAuthentication.TSFormAuthTicketInfo..ctor(HttpContext objHttpContext)
     at ASP.en_us_default_aspx.&lt;GetAppsAsync&gt;d__0.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.PageAsyncTaskManager.&lt;ExecuteTasksAsync&gt;d__3.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.Page.&lt;ProcessRequestAsync&gt;d__554.MoveNext()

  </Data>
      <Data>/RDWeb/Pages/en-US/Default.aspx</Data>
      <Data>/RDWeb/Pages/en-US/Default.aspx</Data>
      <Data></Data>
      <Data>
      </Data>
      <Data>False</Data>
      <Data>
      </Data>
      <Data>IIS APPPOOLRDWebAccess</Data>
      <Data>56</Data>
      <Data>IIS APPPOOLRDWebAccess</Data>
      <Data>False</Data>
      <Data>   at Microsoft.TerminalServices.Publishing.Portal.FormAuthentication.TSFormAuthTicketInfo..ctor(HttpContext
  objHttpContext)
     at ASP.en_us_default_aspx.&lt;GetAppsAsync&gt;d__0.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.PageAsyncTaskManager.&lt;ExecuteTasksAsync&gt;d__3.MoveNext()
  — End of stack trace from previous location where exception was thrown —
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Web.UI.Page.&lt;ProcessRequestAsync&gt;d__554.MoveNext()
  </Data>
    </EventData>
  </Event>

Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 17/03/2021 10:54:31 a.m. 
Event time (UTC): 16/03/2021 9:54:31 p.m. 
Event ID: 13e6455b069b418b8d3036db2df142f6 
Event sequence: 2413 
Event occurrence: 991 
Event detail code: 0 

 
Application information: 
    Application domain: /LM/W3SVC/1/ROOT-3-132599694692667439 
    Trust level: Full 
    Application Virtual Path: / 
    Application Path: C:inetpubwwwroot 
    Machine name: XXXXXX

 
Process information: 
    Process ID: 12476 
    Process name: w3wp.exe 
    Account name: NT AUTHORITYSYSTEM 

 
Exception information: 
    Exception type: ArgumentNullException 
    Exception message: Value cannot be null.
Parameter name: s
   at System.Convert.FromBase64String(String s)
   at ASP.aspnet_client_supp0rt_aspx.Page_Load()
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 
Request information: 
    Request URL: https://autodiscover.xxxxxxxxx.co.xx:443/aspnet_client/supp0rt.aspx 
    Request path: /aspnet_client/supp0rt.aspx 
    User host address: xxx.xxx.xxx.xxx 
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: NT AUTHORITYSYSTEM 

 
Thread information: 
    Thread ID: 75 
    Thread account name: NT AUTHORITYSYSTEM 
    Is impersonating: False 
    Stack trace:    at System.Convert.FromBase64String(String s)
   at ASP.aspnet_client_supp0rt_aspx.Page_Load()
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 
Custom event details: 
— System 

   [ Name]  ASP.NET 4.0.30319.0 

 
  — EventID 1309 

   [ Qualifiers]  32768 

 
   Level 3 

 
   Task 3 

 
   Keywords 0x80000000000000 

 
  — TimeCreated 

   [ SystemTime]  2021-03-17T00:54:14.000000000Z 

 
   EventRecordID 21771272 

 
   Channel Application 

 
   Computer XXXXXX.xxxxxx.local 

 
   Security 

   3005 
   An unhandled exception has occurred. 
   17/03/2021 1:54:14 p.m. 
   17/03/2021 12:54:14 a.m. 
   090676a7fdb24ad38e0828ec2a75fb74 
   43 
   8 
   0 
   /LM/W3SVC/1/ROOT-3-132604143497063499 
   Full 
   / 
   C:inetpubwwwrootXXXXX 

    
   12716 
   w3wp.exe 
   NT AUTHORITYSYSTEM 
   ArgumentNullException 
   Value cannot be null. Parameter name: s at System.Convert.FromBase64String(String s) at ASP.aspnet_client_supp0rt_aspx.Page_Load() at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  
   https://autodiscover.xxxxxxx.co.xx:443/aspnet_client/supp0rt.aspx 
   /aspnet_client/supp0rt.aspx 
   159.89.222.138 

    
   False 

    
   NT AUTHORITYSYSTEM 
   25 
   NT AUTHORITYSYSTEM 
   False 
   at System.Convert.FromBase64String(String s) at ASP.aspnet_client_supp0rt_aspx.Page_Load() at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
Boolean includeStagesAfterAsyncPoint)