C2840 kyocera ошибка taskalfa 3050ci

  1. 09-21-2018


    #1

    Paddy313 is offline


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    TASKalfa 3050ci Error C2820, C2840, C2850

    Hi guys,
    I have a Utax CDC 1930 (same as TASKalfa 3050ci) giving me C2820, C2850 (both Transfer Motor) and C2840 (Transfer Cleaning Motor) every few prints, I don’t see a regularity.
    I can easily rotate the Transfer Unit.
    Turning on the Transfer Motor in U030 gives no sound but also no error (will check with the service adapter if it runs on the next visit).
    Ordered the Transfer Unit for now but the errors seem strange to me…
    If the Transfer Unit won’t help I think I’ll oder the Transfer Motor itself, the Transfer Cleaning Motor is built into the Transfer Unit.

    Any advise?
    Thank you


  2. 09-21-2018


    #2

    mita is offline


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    Re: TASKalfa 3050ci Error C2820, C2840, C2850

    I have seen the worm gears on the motor wear out causing issues.


  3. 09-22-2018


    #3

    Re: TASKalfa 3050ci Error C2820, C2840, C2850

    I was just reading through the codes. There are only … let’s say three logical selections:

    1) harness and connectors
    2) connector PWB on the door
    3) engine PWB

    Engine PWB is the most likely.
    It’s unlikely to have two unrelated motor failures on the same machine at the same time. But a shorted motor could draw down the 24vdc, then code alternately on both motors using the same supply voltage. I’ve seen feed PWB1 cause a wide variety of strange things, but I think the C2840, C2850 is unlikely.

    Does any of that help? =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  4. 09-22-2018


    #4

    Paddy313 is offline


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    Re: TASKalfa 3050ci Error C2820, C2840, C2850

    Quote Originally Posted by mita
    View Post

    I have seen the worm gears on the motor wear out causing issues.

    Thank you, will look into it

    Quote Originally Posted by blackcat4866
    View Post

    I was just reading through the codes. There are only … let’s say three logical selections:

    1) harness and connectors
    2) connector PWB on the door
    3) engine PWB

    Engine PWB is the most likely.
    It’s unlikely to have two unrelated motor failures on the same machine at the same time. But a shorted motor could draw down the 24vdc, then code alternately on both motors using the same supply voltage. I’ve seen feed PWB1 cause a wide variety of strange things, but I think the C2840, C2850 is unlikely.

    Does any of that help? =^..^=

    Wait… I also have C0980 logged two times (24V power interruption detection). Thought it wouldnt have a connection to thus Error. So it could be a shortened motor.
    That indeed helped!


  5. 09-22-2018


    #5

    Re: TASKalfa 3050ci Error C2820, C2840, C2850

    Quote Originally Posted by Paddy313
    View Post

    Thank you, will look into it

    Wait… I also have C0980 logged two times (24V power interruption detection). Thought it wouldnt have a connection to thus Error. So it could be a shortened motor.
    That indeed helped!

    Ok, here’s what I’ve got:

    C2820 points to the transfer motor TRM (24v connected at YC13 pin7 of feed PWB1).
    C2840 points to the transfer cleaning motor TRCM (24v connected at YC3 pinA1 of engine PWB).
    C2850 points to transfer belt rotation, same as C2820.
    C0980 points to 24v loss at the PSPWB.

    So you could conceivably have a shorted TRM, TRCM, or just be losing the 24vdc at the PSPWB.

    You can check that 24v at the power supply. Measure each pin to frame ground. I think that I would watch for sagging or varying 24vdc at these pins:
    YC7 pins 1, 2 (to LSU)
    YC8 pins 1, 2, 3 (to Motor Controller)
    YC9 pins 1, 2, 3 (to Feed PWB1)
    YC10 pins 1, 2 (to LCF)
    YC13 pins 1, 2, 3 (to HVPWB1)

    It would be convenient if was consistently inoperable. You may have difficulty getting it to demonstrate the problem.

    The manual is not very useful for tracking the 24v back to a specific pin on the power supply, sorry. =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  6. 09-27-2018


    #6

    Paddy313 is offline


    Junior Member


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    Re: TASKalfa 3050ci Error C2820, C2840, C2850

    I did Plug’n’Pray with the Trnasfer Unit and it is running so far (swapped it on tuesday). �_(ツ)_/�


Ошибка C2840 на аппарате Kyocera TASKalfa 2553ci — Belt cleaning motor error — ошибка двигателя узла очистки ремня переноса.

Наш сервисный центр выполняет ремонт Kyocera TASKalfa 2553ci для устранения ошибки C2840 с выездом к заказчику. Любая форма оплаты.

Запрос стоимости

Стоимость

Ремонт принтеров

Вид устройства и формат печати Монохромные формата А4 Монохромные формата А3 Цветной формата А4 Цветной формата А3
Диагностика бесплатно бесплатно 300 300
Мелкий ремонт 500 500 500 800
Средний ремонт 1000 1000 1500 1500
Сложный
Ремонт
1500 1500 2000 2500
Профилактика принтера 1000 1200 1500 2000

Ремонт МФУ

Вид устройства и формат печати Монохромные МФУ
формата A4
Монохромные МФУ
формата A3
Цветной МФУ
формата A4
Цветной МФУ формата A3
Диагностика
МФУ
Бесплатно Бесплатно 400 руб. 600 руб.
Мелкий ремонт МФУ 600 руб. 800 руб. 500 руб. 800 руб.
Средний ремонт МФУ 1000 руб. 1500 руб. 1500 руб. 1500 руб.
Сложный
ремонт МФУ
1500 руб. 2000 руб. 2000 руб. 2500 руб.
Профилактика МФУ 1200 руб. 1500 руб. 1500 руб. 2000 руб.

Ремонт копировальных аппаратов

Тип копировального аппарата Диагностика копировального аппарата в нашем
сервисном центре
Диагностика копировального аппарата на выезде у заказчика Ремонт
копировального аппарата в нашем сервисном центре
Ремонт
копировального аппарата на выезде у заказчика
Копировальные аппараты формата А4 до 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А4 свыше 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А3 до 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 40
коп./мин.
400 1000 2000 3500
Цветные копировальные аппараты 600 1500 2000 3500
Инженерные машины А0 800 2000 4000 6000

Заправка картриджей HP

№ картриджа модель аппарата цена заправки цена
восстановлени
Q2612A 1010/1015/1018/
1020/1022/3015/3030/
3050/3055/M1005
500 1000
C4092A 1100 / 3200/3220 500 1100
C7115A 1000 / 1005/1200/3380 500 1000
C7115X 1000 / 1005/1200/3380 700 1200
Q2613A 1300 500 1000
Q2613X 1300 700 1200
Q2624A 1150 500 1000
Q5949A 1160 / 1320 500 1000
Q5949X 1320 700 1200
Q7553A P2015/M2727 500 1000
Q7553X P2015/M2727 700 1200
C4096A 2100 / 2200 600 1200
Q2610A 2300 800 1300
Q6511A 2410 /2420/2430 800 1400
Q6511X 2410/2420/2430 1100 1700
Q7551A+ЧИП P3005 800 1400
Q7551X+ЧИП P3005 1200 1800
C4127X 4000 /4050 1000 1600
C8061A 4100 800 1400
Q1338A 4200 1500 2100
Q1339A 4300 1500 2100
Q5942A 4250 /4350 1000 1600
C4129X 5000 /5100 1300 2000
Q7516A+ЧИП 5200 1100 1800
Q7570A+ЧИП M5025/M5035 1100 1800
CF214A LaserJet Enterprise 700 Printer M712dn, M712xh 1100 1800
CF214X LaserJet Enterprise 700 Printer M712dn, M712xh 1500 2200
C3909A 5Si/8000 1100 1800
C4182X 8100 1300 2000
C8543X 9000/9040/9050 1900 2600
CE 278A P1566/1606 500 1000
CE285A P1102 500 1000
CB435A P1005/P1006 500 1000
CB436A P1505/M1120/M1522 500 1000
CE 505A P2035/P2055 500 1000
CE 505X P2055 700 1200
CE255A P3015 600 1200
CE255X P3015 900 1500
CC364A P4014/P4015/P4515 1000 1700
CC364X P4015/P4515 1400 2100
CE390A Enterprise M4555/M601/M602/
M603
1000 1700
CE390X Enterprise M4555/M602/
M603
1400 2100
CZ192A Pro M435 1100 1800

Заправка картриджей Brother

Модель принтера Brother Картридж ресурс Цена, руб.
DCP 7010, 7010R, 7020, 7025, 7025R, FAX 2820, 2825, 2825R, 2920, 2920R, HL 2030, 2030R, 2040, 2040R, 2070, 2070N, 2070NR, MFC 7225, 7225N, 7420, 7420R, 7820, 7820N, 7820NR, 7820R TN 2075 2000 600
DCP 8040, 8040LT, 8045, 8045D, 8045DN, HL 5130, 5140, 5140LT, 5150, 5150D, 5150DLT, 5170, 5170DN, MFC 8040, 8045, 8045D, 8045DN, 8220, 8440, 8840, 8840D, 8840DN, 8840LT TN 3030
TN 3060
3500
6500
900
1200
HL 2035, 2035R TN 2085 1500 600
DCP 7030, 7030R, 7032, 7032R, 7040, 7045, 7045NR, HL 2140, 2140R, 2142, 2142R, 2150, 2150N, 2150NR, 2170, 2170W, 2170WR, MFC 7320, 7320R, 7440, 7440N, 7440NR, 7840, 7840W, 7840WR TN 2135
TN 2175
1500
2000
600
DCP 8060, 8065, 8065DN, HL 5200, 5240, 5250, 5250DN, 5270, 5270DN, 5280, 5280DW, MFC 8460, 8460N, 8860, 8860DN, 8860N, 8870, 8870DW TN 3130
TN 3170
3500
5000
900
1200
HL2130R/DCP7055R TN-2080 700 600
Brother HL-1112R/DCP-1512R/HL-1110R/DCP-1510R/MFC-1810R/MFC-1815R (новинка) TN-1075 1000 600
HL-2240R/ 2240DR/ 2250DNR/ DCP-7060DR/ 7065DNR/ MFC-7360NR/ 7860DWR TN-2235
TN-2275
1200
2600
600
600
HL-5340D/5350DN/5350DNLT/ 5370DW/5380DN для DCP-8070D/8085DN для MFC-8370DN/8380DN/8880DN/8890DW TN-3230
TN-3280
3000
8000
900
1200

Заправка картриджей Samsung

Номер картриджа Модель аппарата Стоимость заправки Стоимость восстановления
MLTD101S ML-2160/2165/2168/ SCX-3400F/3405F/3407 1.5К (ЧИП) 900 1400
MLTD103S/L ML-2950/2955/SCX-4728/4729 1,5/ 2,5 К (ЧИП) 800 1200
MLTD104S ML1660/ 1665/SCX3200/ 3205 1,5 К (ЧИП) 800 1200
MLTD105L ML1910/ 1915/ML2525/2580N/ SCX4600/4623F/SF-650 2,5 К (ЧИП) 800 1200
MLTD105S ML1910/ ML2525/SCX4600 1,5 К (ЧИП) 800 1200
MLTD106S ML2245 2K. (ЧИП) 800 1200
MLTD108S ML1640/1645/2240/2241Black 1,5K (ЧИП) 800 1200
MLTD109S SCX4300 2 К (ЧИП) 900 1300
MLTD111S Xpress SL-M2020/SL-M2022/SL-M2022W/SL-M2070 1K (ЧИП) 900 1500
MLT-D115L Xpress SL-M2620/SL-M2620D/SL-M2820/SL-M2820ND/SL-M2820DW 3K 1200 1600
MLTD117S SCX-4650M/4655FN 2,5K (ЧИП) 900 1400
MLTD203E M3820/3870/4020/4070 1500 1800
MLTD205L SCX4833/ML3310 5К (ЧИП) 900 1300
MLTD205S SCX4833/ML3310 2К (ЧИП) 800 1100
MLTD209L ML2855ND/ SCX4824FN/4828 5К (ЧИП) 900 1300
MLTD209S ML2855ND/ SCX4824FN/4828 2К (ЧИП) 800 1100
ML1210D3 ML1210/ ML1250/ML1430 2,5К 500 800
ML1520D3 ML1520P/ ML1720 3K 500 800
ML1610D2 ML1615 2K 500 800
MLD1630A ML1630/ SCX4500 2K (ЧИП) 700 1100
ML1710D3 ML1510/ ML1710/ML1750 3К 500 1100
ML2010D3 ML2015/ ML2510/ML2570 3К (предохр.) 600 1000
ML2150D8 ML2150/ ML2151N/ML2152W 8К (ЧИП) 900 1300
ML2250D5 ML2250/ ML2251N/ML2252W 5К (ЧИП) 800 1200
ML2550DA ML2550/ ML2551N/ML2552W 10К (ЧИП) 1000 1300
MLD2850A ML2850D/ ML2851ND 2К (ЧИП) 700 1100
MLD3050A ML3050/ ML3051N 4К (ЧИП) 800 1200
MLD3050B ML3050/ ML3051N 8К (ЧИП) 900 1300
MLD3470A ML3470D/ ML3471ND 4К (ЧИП) 900 1300
MLD3470B ML3470/ 3471ND 10К (ЧИП) 1000 1400
ML3560D6 ML3560/ ML3561N 6К (ЧИП) 800 1200
SCX4100D3 SCX4100 3К 500 800
SCXD4200A SCX4200 3K (ЧИП) 600 1000
ML4500D3 ML4500 2,5К 600 1000
SCX4521D3 SCX4321/ SCX4521F 3К (предохранитель) 600 1000
MLD4550A ML4550/ ML4551N 10К (ЧИП) 1000 1400
MLD4550B ML4550/ ML4551N 20К (ЧИП) 1500 1900
SCX4720D3 SCX4720 3К (ЧИП) 800 1200
SCX4720D5 SCX4720 5К (ЧИП) 900 1300
SCXD4725A SCX4725F/SCX4725FN 3К (ЧИП) 700 1100
SF5100D3 SF5100/ SF5100P 2,5К 500 800
SCX5312D6 SCX5112/SCX5312F 6K (ЧИП) 1200 1600
SCXD5530A SCX5330N/ SCX5530FN 4К (ЧИП) 900 1300
SCXD5530B SCX5330N/ SCX5530FN 8К (ЧИП) 1000 1400
SCX6320D8 SCX6122FN 8K (ЧИП) 1200 1800
ML6060D6 ML1440/ ML6040/ML6060 6К (ЧИП) 900 1300
ML7300DA ML7300N 10К (ЧИП) 1500 1900

Заправка картриджей Xerox

Модель принтера, ресурс Номер картриджа Цена заправки
Phaser 3010/3040/WC3045 (3К) 106R02183 (ЧИП) 600
Phaser 3100 + смарт карта (3К) 106R01378/106R011379(смарт-карта) 900
Phaser 3110/3210 (3К) 109R00639 500
Phaser 3116 (3К) 109R00748 (предохр.) 600
Phaser 3117/3122/3124/3125 (3К) 106R01159 (предохр.) 600
Phaser 3120/3121/3130 (3К) 109R00725 500
Phaser 3140/3155/3160 (2.5К) 108R00908/108R00909(ЧИП) 600
Phaser 3150 (3.5/5К) 109R00746/109R00747(ЧИП) 700
Phaser 3200 (2/3К) 113R00735/113R00730 (ЧИП) 600
Phaser 3250 (3.5/5К) 106R01373/106R01374 (ЧИП) 700
Phaser 3300 (8К) 106К01411/106К01412(ЧИП) 800
Phaser 3310 (6К) 106R00646 700
Phaser 3400 (6/8К) 106R00461/106R00462 700
Phaser 3420/3425 (5/10К) 106R01033/106R01034(ЧИП) 900
Phaser 3428 (4/8К) 106R01245/106R01246 (ЧИП) 800
Phaser 3435 (5/10К) 106R01414/106R01415 (ЧИП) 900
Phaser 3500 (6/12К) 106R01148/106R01149 (ЧИП) 1000
Phaser 3550 (5К) 106R01529 (ЧИП) 800
Phaser 3600 (7/14/20К) 106R01370/106R01371/106R01372 1100
Phaser3635 (10К) 108R00794/108R00796(ЧИП) 1000
Phaser 4400 (10/15К) 113R00627/113К00628 1000
Phaser 4510 (10/19К) 113R00711/113R00712 1000
Phaser 5335 (10К) 113R00737 1000
Phaser 5400 (20К) 113R00495 1300
WC-312/M15 (6К) 106R00586 800
WC-3119 (3К) 013R00625 (ЧИП) 600
WC3210/3220 (4.1К) 106R01485/106R01487(ЧИП) 700
WC-4118 (8К) 006R01278(ЧИП) 800
WC-M20 (8К) 106R01048 (ЧИП) 800
WC-PE16 (3.5К) 113R00667 (предохр.) 600
WC-PE114 (3К) 013R00607 500
WC-PE120 (3.5/5К) 013R00601/013К00606 (ЧИП) 700
WC-PE220 (3К) 013R00621 (ЧИП) 700
P8EX (5К) 603P06174 (113R00296) 700

Заправка картриджей Kyocera

Тонер-картридж МОДЕЛЬ АППАРАТА РЕСУРС ЦЕНА Заправки в сервисном центре руб.
TK-100 KM-1500 6000 1 000
TK-110 FS-720 / 820 / 920 / 1016 6000 1 000
TK-1100 FS -1110 / 1024MFP / 1124MFP 2100 700
TK-110E FS-720 / 820 / 920 / 1016 2000 700
TK-1110 FS -1040, FS-1020MFP / FS-1040MFP / FS-1120MFP 2500 700
TK-1120 FS-1060 / FS-1025MFP / FS-1125MFP 3000 750
TK-1130 FS -1030MFP / 1130MFP 3000 750
TK-1140 FS -1035MFP / 1135MFP 7200 1 100
TK-120 FS-1030D 7200 1 100
TK-130 FS-1028 / 1128 / 1300 / 1350 7200 1 100
TK-140 FS-1100 4000 850
TK-160 FS-1120 2500 700
TK-17 FS-1000 / 1010 / 1050 6000 1 000
TK-170 FS-1320 / FS-1370 7200 1 100
TK-18 FS-1018 / 1020D 7200 1 100
TK-310 FS-2000 / FS-3900 / FS-4000 12000 1 500
TK-3100 FS-2100 12500 1 550
TK-3110 FS-4100 15500 1 800
TK-3130 FS-4200 / FS-4300 25000 2 550
TK-320 FS-3900 / 4000 15000 1 750
TK-330 FS-4000 20000 2 200
TK 340 FS 2020 12000 1 500
TK-350 FS-3040 / FS-3920 / FS-3140 / FS-3540 / FS3640 15000 1 750
TK-360 FS-4020 20000 2 200
TK-410 KM-1620 / 1635 / 1650 / 2020 / 2035 / 2050 15000 1 750
TK-435 TASKalfa 180 / 181 / 220 / 221 15000 1 750
TK-440 FS-6950 12000 1 500
TK-450 FS-6970 15000 1 750
TK-475 FS-6025MFP / 6030MFP 15000 1 750
TK-55 FS-1920 15000 1 750
TK-6305 TASKalfa 3500i / 4500i / 5500i 35000 3 450
TK-65 FS-3820 / 3830 20000 2 200
TK-675 KM-2540 / 3040 / 2560 / 3060 20000 2 200
TK-685 TASKalfa 300i 20000 2 200
TK-70 FS-9100 / 9120 / 9500 / 9520 40000 3 850
TK-710 FS-9130 / 9530 40000 3 850
TK-715 KM-3050 / 4050 / 5050 34000 3 450
TK-725 TASKalfa 420i / 520i 34000 3 450
TK-4105 TASKalfa 1800 / 1801 / 2200 / 2201 15000 2 300

Оплата и доставка

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Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.

При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.

Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.

Таблица кодов ошибок:

Код
Значение
Описание
Причина
Решение





C0100
Backup memory (EEPROM) device problem (main)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0110
Backup memory data problem (main)
Data in the specified area of the backup memory does not match the specified values. Data damage of EEPROM.
Contact the Service Administrative Division.
C0150
Backup memory device problem (engine EEPROM)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


Device damage of EEPROM.
Contact the Service Administrative Division.
C0160
Backup memory data problem (engine EEPROM)
Reading data from EEPROM is abnormal. Data damage of EEPROM.
Contact the Service Administrative Division.
C0170
Copy counts problem
When the power is turned on, the total count and the scan count are abnormal both on the main and engine. Data damage of EEPROM.
Contact the Service Administrative Division.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0180
Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM.
Contact the Service Administrative Division.
C0210
Communication problem between the main and engine
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0240
Printer PWB communication problem
The printer PWB does not respond 120 s after the power is turned on. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
A0410
Document processor communication problem
Communication fails five times successively. Document processor installed incorrectly.
Check the installation state of the document processor and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or DP driver PWB and check for correct operation.
A0420
First paper feeder communication problem
Communication fails five times successively. First paper feeder installed incorrectly.
Check the installation state of the first paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0440*
Built-in finisher communication problem
Communication fails five times successively. Poor contact in the connector terminals.
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary.


Defective PWB.
Replace the engine PWB or finisher main PWB and check for correct operation.
A0500
Second paper feeder communication problem
Communication fails five times successively. Second paper feeder installed incorrectly.
Check the installation state of the second paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
A0510
Third paper feeder communication problem
Communication fails five times successively. Third paper feeder installed incorrectly.
Check the installation state of the third paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0610
Bitmap (DIMM) problem
There is a problem with the data or address bus of the bitmap DRAM. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


DIMM installed incorrectly.
Check if the DIMM is inserted into the socket on the main/engine PWB correctly.

Defective DIMM.
Replace the DIMM and check for correct operation.
C0620
Memory input interface problem
Reading-in of an image does not complete within 10 s of the start of image transmission. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0630
DMA problem
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0800
Image processing problem
JAM05 is detected twice. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C2000
Drive motor problem
A stable state does not continue for 1 s from 1 s after the drive motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drive motor.
Replace the drive motor.
C2200
Drum motor problem
A stable state does not continue for 1 s from 1 s after the drum motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drum motor.
Replace the drum motor.
C3100
Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table. Poor contact in the connector terminals.
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary.


Defective home position switch.
Replace the home position switch.

Defective scanner motor.
Replace the scanner motor.

The mirror frame, exposure lamp, or scanner wire is defective.
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C3200
Exposure lamp problem
Non-lighting of the exposure lamp is detected at the beginning of copying. Poor contact in the connector terminals.
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Incorrect shading position.
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.

Defective PWB.
Replace the main/engine PWB or inverter PWB and check for correct operation.
C3300
AGC problem
After AGC, correct input is not obtained at CCD. Poor contact in the connector terminals.
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Defective PWB.
Replace the main/engine PWB or CCD PWB and check for correct operation.
C4000
Polygon motor synchronization problem
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4010
Polygon motor steady-state problem
Stable OFF is detected for 5 s continuously after polygon motor stability. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4200
BD steady-state problem
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective laser scanner unit.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C6000
Fuser heater break
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing). Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6020
Abnormally high fuser thermistor temperature
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms. Shorted thermistor.
Measure the resistance. If it is 0 Ω, replace the thermistor.


Broken heater control circuit on the power source PWB.
Replace the power source PWB and check for correct operation.
C6050
Abnormally low fuser thermistor temperature
Fuser thermistor remains below 90°C/ 194°F for 1 s. Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Broken fuser thermistor wire.
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor.

Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6400
Zero-cross signal error
Interrupt of the zero-cross signal does not occur more than 1 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable.


Defective power source PWB.
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.

Defective main/engine PWB.
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.
C7800
Broken external thermistor wire
The thermistor output value is 0.5 V or less. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C7810
Short-circuited external thermistor wire
The thermistor output value is 4.5 V or more. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C8170*
Built-in finisher front side registration motor problem
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The front side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective front side registration motor.
Replace front side registration motor.

The front side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective front side registration home position sensor.
Replace the front side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8180*
Built-in finisher rear side registration motor problem
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The rear side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective rear side registration motor.
Replace rear side registration motor.

The rear side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective rear side registration home position sensor.
Replace the rear side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8190*
Built-in finisher trailing edge registration motor problem
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. The trailing edge registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective trailing edge registration motor.
Replace trailing edge registration motor.

The trailing edge registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective trailing edge registration home position sensor.
Replace the trailing edge registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8210*
Built-in finisher stapler problem
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. The stapler connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


The stapler is blocked with a staple.
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.

The stapler is broken.
Replace the front stapler and check for correct operation.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.

Are you getting the status as Machine failure C2840 on your Kyocera TASKalfa 2551ci, 3051ci, 3551ci, 3550ci, 4551ci, 5551ci Copier?.we are sharing….

How do I fix Kyocera 2551ci Error Code C2840?
How do I fix Kyocera 2551ci Error Code C2840?

Are you getting the status as Machine failure C2840 on your Kyocera TASKalfa 2551ci, 3051ci, 3551ci, 3550ci, 4551ci, 5551ci Copier?. Here in this article, we are sharing a few methods to fix the error code C2840 on the Kyocera TASKalfa copier. Read this article to know the ways to fix the C2840 error and the causes behind this error code.

Meaning of the error code C2840 on Kyocera 2551ci

The error code C2840 in Kyocera 3551ci Copier stands for Belt cleaning motor error. This is a primary transfer unit-related error code. This can either be due to a problem with the transfer contacts or maybe a problem with the motor rotating the belt.

Solution for the Machine failure C2840 code

  • Check the transfer unit: Check if the transfer unit is installed properly or not. Reinstall it. Also, remove the waste toner on it.

  • Check the connector: The connector is located below the fuser unit. Check if it is properly seated or not. Remove the connector and reconnect it.

  • Check the Transfer Belt motor: Check if the transfer belt cleaning motor is properly working or not.  Replace the motor if it is defective.

  • Clean the transfer unit contacts and seating arias

  • Check and clean the waste toner in the transfer unit cleaning section.

If the error still persists, then check the following

  • Check the Engine PWB

  • Upgrade the engine firmware

  • Check the feed image PWB

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