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09-21-2018
#1
Junior Member
- Rep Power
- 0
TASKalfa 3050ci Error C2820, C2840, C2850
Hi guys,
I have a Utax CDC 1930 (same as TASKalfa 3050ci) giving me C2820, C2850 (both Transfer Motor) and C2840 (Transfer Cleaning Motor) every few prints, I don’t see a regularity.
I can easily rotate the Transfer Unit.
Turning on the Transfer Motor in U030 gives no sound but also no error (will check with the service adapter if it runs on the next visit).
Ordered the Transfer Unit for now but the errors seem strange to me…
If the Transfer Unit won’t help I think I’ll oder the Transfer Motor itself, the Transfer Cleaning Motor is built into the Transfer Unit.Any advise?
Thank you
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09-21-2018
#2
Trusted Tech
50+ Posts
- Rep Power
- 26
Re: TASKalfa 3050ci Error C2820, C2840, C2850
I have seen the worm gears on the motor wear out causing issues.
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09-22-2018
#3
Re: TASKalfa 3050ci Error C2820, C2840, C2850
I was just reading through the codes. There are only … let’s say three logical selections:
1) harness and connectors
2) connector PWB on the door
3) engine PWBEngine PWB is the most likely.
It’s unlikely to have two unrelated motor failures on the same machine at the same time. But a shorted motor could draw down the 24vdc, then code alternately on both motors using the same supply voltage. I’ve seen feed PWB1 cause a wide variety of strange things, but I think the C2840, C2850 is unlikely.Does any of that help? =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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09-22-2018
#4
Junior Member
- Rep Power
- 0
Re: TASKalfa 3050ci Error C2820, C2840, C2850
Originally Posted by mita
I have seen the worm gears on the motor wear out causing issues.
Thank you, will look into it
Originally Posted by blackcat4866
I was just reading through the codes. There are only … let’s say three logical selections:
1) harness and connectors
2) connector PWB on the door
3) engine PWBEngine PWB is the most likely.
It’s unlikely to have two unrelated motor failures on the same machine at the same time. But a shorted motor could draw down the 24vdc, then code alternately on both motors using the same supply voltage. I’ve seen feed PWB1 cause a wide variety of strange things, but I think the C2840, C2850 is unlikely.Does any of that help? =^..^=
Wait… I also have C0980 logged two times (24V power interruption detection). Thought it wouldnt have a connection to thus Error. So it could be a shortened motor.
That indeed helped!
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09-22-2018
#5
Re: TASKalfa 3050ci Error C2820, C2840, C2850
Originally Posted by Paddy313
Thank you, will look into it
Wait… I also have C0980 logged two times (24V power interruption detection). Thought it wouldnt have a connection to thus Error. So it could be a shortened motor.
That indeed helped!Ok, here’s what I’ve got:
C2820 points to the transfer motor TRM (24v connected at YC13 pin7 of feed PWB1).
C2840 points to the transfer cleaning motor TRCM (24v connected at YC3 pinA1 of engine PWB).
C2850 points to transfer belt rotation, same as C2820.
C0980 points to 24v loss at the PSPWB.So you could conceivably have a shorted TRM, TRCM, or just be losing the 24vdc at the PSPWB.
You can check that 24v at the power supply. Measure each pin to frame ground. I think that I would watch for sagging or varying 24vdc at these pins:
YC7 pins 1, 2 (to LSU)
YC8 pins 1, 2, 3 (to Motor Controller)
YC9 pins 1, 2, 3 (to Feed PWB1)
YC10 pins 1, 2 (to LCF)
YC13 pins 1, 2, 3 (to HVPWB1)It would be convenient if was consistently inoperable. You may have difficulty getting it to demonstrate the problem.
The manual is not very useful for tracking the 24v back to a specific pin on the power supply, sorry. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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09-27-2018
#6
Junior Member
- Rep Power
- 0
Re: TASKalfa 3050ci Error C2820, C2840, C2850
I did Plug’n’Pray with the Trnasfer Unit and it is running so far (swapped it on tuesday). �_(ツ)_/�
Ошибка C2840 на аппарате Kyocera TASKalfa 2553ci — Belt cleaning motor error — ошибка двигателя узла очистки ремня переноса.
Наш сервисный центр выполняет ремонт Kyocera TASKalfa 2553ci для устранения ошибки C2840 с выездом к заказчику. Любая форма оплаты.
Запрос стоимости
Стоимость
Ремонт принтеров
Вид устройства и формат печати | Монохромные формата А4 | Монохромные формата А3 | Цветной формата А4 | Цветной формата А3 |
Диагностика | бесплатно | бесплатно | 300 | 300 |
Мелкий ремонт | 500 | 500 | 500 | 800 |
Средний ремонт | 1000 | 1000 | 1500 | 1500 |
Сложный Ремонт |
1500 | 1500 | 2000 | 2500 |
Профилактика принтера | 1000 | 1200 | 1500 | 2000 |
Ремонт МФУ
Вид устройства и формат печати | Монохромные МФУ формата A4 |
Монохромные МФУ формата A3 |
Цветной МФУ формата A4 |
Цветной МФУ формата A3 |
Диагностика МФУ |
Бесплатно | Бесплатно | 400 руб. | 600 руб. |
Мелкий ремонт МФУ | 600 руб. | 800 руб. | 500 руб. | 800 руб. |
Средний ремонт МФУ | 1000 руб. | 1500 руб. | 1500 руб. | 1500 руб. |
Сложный ремонт МФУ |
1500 руб. | 2000 руб. | 2000 руб. | 2500 руб. |
Профилактика МФУ | 1200 руб. | 1500 руб. | 1500 руб. | 2000 руб. |
Ремонт копировальных аппаратов
Тип копировального аппарата | Диагностика копировального аппарата в нашем сервисном центре |
Диагностика копировального аппарата на выезде у заказчика | Ремонт копировального аппарата в нашем сервисном центре |
Ремонт копировального аппарата на выезде у заказчика |
Копировальные аппараты формата А4 до 20 коп./мин. | 400 | 1000 | 1000 | 2500 |
Копировальные аппараты формата А4 свыше 20 коп./мин. | 400 | 1000 | 1000 | 2500 |
Копировальные аппараты формата А3 до 20 коп./мин. | 400 | 1000 | 1500 | 2500 |
Копировальные аппараты формата А3 свыше 20 коп./мин. | 400 | 1000 | 1500 | 2500 |
Копировальные аппараты формата А3 свыше 40 коп./мин. |
400 | 1000 | 2000 | 3500 |
Цветные копировальные аппараты | 600 | 1500 | 2000 | 3500 |
Инженерные машины А0 | 800 | 2000 | 4000 | 6000 |
Заправка картриджей HP
№ картриджа | модель аппарата | цена заправки | цена восстановлени |
Q2612A | 1010/1015/1018/ 1020/1022/3015/3030/ 3050/3055/M1005 |
500 | 1000 |
C4092A | 1100 / 3200/3220 | 500 | 1100 |
C7115A | 1000 / 1005/1200/3380 | 500 | 1000 |
C7115X | 1000 / 1005/1200/3380 | 700 | 1200 |
Q2613A | 1300 | 500 | 1000 |
Q2613X | 1300 | 700 | 1200 |
Q2624A | 1150 | 500 | 1000 |
Q5949A | 1160 / 1320 | 500 | 1000 |
Q5949X | 1320 | 700 | 1200 |
Q7553A | P2015/M2727 | 500 | 1000 |
Q7553X | P2015/M2727 | 700 | 1200 |
C4096A | 2100 / 2200 | 600 | 1200 |
Q2610A | 2300 | 800 | 1300 |
Q6511A | 2410 /2420/2430 | 800 | 1400 |
Q6511X | 2410/2420/2430 | 1100 | 1700 |
Q7551A+ЧИП | P3005 | 800 | 1400 |
Q7551X+ЧИП | P3005 | 1200 | 1800 |
C4127X | 4000 /4050 | 1000 | 1600 |
C8061A | 4100 | 800 | 1400 |
Q1338A | 4200 | 1500 | 2100 |
Q1339A | 4300 | 1500 | 2100 |
Q5942A | 4250 /4350 | 1000 | 1600 |
C4129X | 5000 /5100 | 1300 | 2000 |
Q7516A+ЧИП | 5200 | 1100 | 1800 |
Q7570A+ЧИП | M5025/M5035 | 1100 | 1800 |
CF214A | LaserJet Enterprise 700 Printer M712dn, M712xh | 1100 | 1800 |
CF214X | LaserJet Enterprise 700 Printer M712dn, M712xh | 1500 | 2200 |
C3909A | 5Si/8000 | 1100 | 1800 |
C4182X | 8100 | 1300 | 2000 |
C8543X | 9000/9040/9050 | 1900 | 2600 |
CE 278A | P1566/1606 | 500 | 1000 |
CE285A | P1102 | 500 | 1000 |
CB435A | P1005/P1006 | 500 | 1000 |
CB436A | P1505/M1120/M1522 | 500 | 1000 |
CE 505A | P2035/P2055 | 500 | 1000 |
CE 505X | P2055 | 700 | 1200 |
CE255A | P3015 | 600 | 1200 |
CE255X | P3015 | 900 | 1500 |
CC364A | P4014/P4015/P4515 | 1000 | 1700 |
CC364X | P4015/P4515 | 1400 | 2100 |
CE390A | Enterprise M4555/M601/M602/ M603 |
1000 | 1700 |
CE390X | Enterprise M4555/M602/ M603 |
1400 | 2100 |
CZ192A | Pro M435 | 1100 | 1800 |
Заправка картриджей Brother
Модель принтера Brother | Картридж | ресурс | Цена, руб. |
DCP 7010, 7010R, 7020, 7025, 7025R, FAX 2820, 2825, 2825R, 2920, 2920R, HL 2030, 2030R, 2040, 2040R, 2070, 2070N, 2070NR, MFC 7225, 7225N, 7420, 7420R, 7820, 7820N, 7820NR, 7820R | TN 2075 | 2000 | 600 |
DCP 8040, 8040LT, 8045, 8045D, 8045DN, HL 5130, 5140, 5140LT, 5150, 5150D, 5150DLT, 5170, 5170DN, MFC 8040, 8045, 8045D, 8045DN, 8220, 8440, 8840, 8840D, 8840DN, 8840LT |
TN 3030 TN 3060 |
3500 6500 |
900 1200 |
HL 2035, 2035R | TN 2085 | 1500 | 600 |
DCP 7030, 7030R, 7032, 7032R, 7040, 7045, 7045NR, HL 2140, 2140R, 2142, 2142R, 2150, 2150N, 2150NR, 2170, 2170W, 2170WR, MFC 7320, 7320R, 7440, 7440N, 7440NR, 7840, 7840W, 7840WR |
TN 2135 TN 2175 |
1500 2000 |
600 |
DCP 8060, 8065, 8065DN, HL 5200, 5240, 5250, 5250DN, 5270, 5270DN, 5280, 5280DW, MFC 8460, 8460N, 8860, 8860DN, 8860N, 8870, 8870DW |
TN 3130 TN 3170 |
3500 5000 |
900 1200 |
HL2130R/DCP7055R | TN-2080 | 700 | 600 |
Brother HL-1112R/DCP-1512R/HL-1110R/DCP-1510R/MFC-1810R/MFC-1815R (новинка) | TN-1075 | 1000 | 600 |
HL-2240R/ 2240DR/ 2250DNR/ DCP-7060DR/ 7065DNR/ MFC-7360NR/ 7860DWR |
TN-2235 TN-2275 |
1200 2600 |
600 600 |
HL-5340D/5350DN/5350DNLT/ 5370DW/5380DN для DCP-8070D/8085DN для MFC-8370DN/8380DN/8880DN/8890DW |
TN-3230 TN-3280 |
3000 8000 |
900 1200 |
Заправка картриджей Samsung
Номер картриджа | Модель аппарата | Стоимость заправки | Стоимость восстановления |
MLTD101S | ML-2160/2165/2168/ SCX-3400F/3405F/3407 1.5К (ЧИП) | 900 | 1400 |
MLTD103S/L | ML-2950/2955/SCX-4728/4729 1,5/ 2,5 К (ЧИП) | 800 | 1200 |
MLTD104S | ML1660/ 1665/SCX3200/ 3205 1,5 К (ЧИП) | 800 | 1200 |
MLTD105L | ML1910/ 1915/ML2525/2580N/ SCX4600/4623F/SF-650 2,5 К (ЧИП) | 800 | 1200 |
MLTD105S | ML1910/ ML2525/SCX4600 1,5 К (ЧИП) | 800 | 1200 |
MLTD106S | ML2245 2K. (ЧИП) | 800 | 1200 |
MLTD108S | ML1640/1645/2240/2241Black 1,5K (ЧИП) | 800 | 1200 |
MLTD109S | SCX4300 2 К (ЧИП) | 900 | 1300 |
MLTD111S | Xpress SL-M2020/SL-M2022/SL-M2022W/SL-M2070 1K (ЧИП) | 900 | 1500 |
MLT-D115L | Xpress SL-M2620/SL-M2620D/SL-M2820/SL-M2820ND/SL-M2820DW 3K | 1200 | 1600 |
MLTD117S | SCX-4650M/4655FN 2,5K (ЧИП) | 900 | 1400 |
MLTD203E | M3820/3870/4020/4070 | 1500 | 1800 |
MLTD205L | SCX4833/ML3310 5К (ЧИП) | 900 | 1300 |
MLTD205S | SCX4833/ML3310 2К (ЧИП) | 800 | 1100 |
MLTD209L | ML2855ND/ SCX4824FN/4828 5К (ЧИП) | 900 | 1300 |
MLTD209S | ML2855ND/ SCX4824FN/4828 2К (ЧИП) | 800 | 1100 |
ML1210D3 | ML1210/ ML1250/ML1430 2,5К | 500 | 800 |
ML1520D3 | ML1520P/ ML1720 3K | 500 | 800 |
ML1610D2 | ML1615 2K | 500 | 800 |
MLD1630A | ML1630/ SCX4500 2K (ЧИП) | 700 | 1100 |
ML1710D3 | ML1510/ ML1710/ML1750 3К | 500 | 1100 |
ML2010D3 | ML2015/ ML2510/ML2570 3К (предохр.) | 600 | 1000 |
ML2150D8 | ML2150/ ML2151N/ML2152W 8К (ЧИП) | 900 | 1300 |
ML2250D5 | ML2250/ ML2251N/ML2252W 5К (ЧИП) | 800 | 1200 |
ML2550DA | ML2550/ ML2551N/ML2552W 10К (ЧИП) | 1000 | 1300 |
MLD2850A | ML2850D/ ML2851ND 2К (ЧИП) | 700 | 1100 |
MLD3050A | ML3050/ ML3051N 4К (ЧИП) | 800 | 1200 |
MLD3050B | ML3050/ ML3051N 8К (ЧИП) | 900 | 1300 |
MLD3470A | ML3470D/ ML3471ND 4К (ЧИП) | 900 | 1300 |
MLD3470B | ML3470/ 3471ND 10К (ЧИП) | 1000 | 1400 |
ML3560D6 | ML3560/ ML3561N 6К (ЧИП) | 800 | 1200 |
SCX4100D3 | SCX4100 3К | 500 | 800 |
SCXD4200A | SCX4200 3K (ЧИП) | 600 | 1000 |
ML4500D3 | ML4500 2,5К | 600 | 1000 |
SCX4521D3 | SCX4321/ SCX4521F 3К (предохранитель) | 600 | 1000 |
MLD4550A | ML4550/ ML4551N 10К (ЧИП) | 1000 | 1400 |
MLD4550B | ML4550/ ML4551N 20К (ЧИП) | 1500 | 1900 |
SCX4720D3 | SCX4720 3К (ЧИП) | 800 | 1200 |
SCX4720D5 | SCX4720 5К (ЧИП) | 900 | 1300 |
SCXD4725A | SCX4725F/SCX4725FN 3К (ЧИП) | 700 | 1100 |
SF5100D3 | SF5100/ SF5100P 2,5К | 500 | 800 |
SCX5312D6 | SCX5112/SCX5312F 6K (ЧИП) | 1200 | 1600 |
SCXD5530A | SCX5330N/ SCX5530FN 4К (ЧИП) | 900 | 1300 |
SCXD5530B | SCX5330N/ SCX5530FN 8К (ЧИП) | 1000 | 1400 |
SCX6320D8 | SCX6122FN 8K (ЧИП) | 1200 | 1800 |
ML6060D6 | ML1440/ ML6040/ML6060 6К (ЧИП) | 900 | 1300 |
ML7300DA | ML7300N 10К (ЧИП) | 1500 | 1900 |
Заправка картриджей Xerox
Модель принтера, ресурс | Номер картриджа | Цена заправки |
Phaser 3010/3040/WC3045 (3К) | 106R02183 (ЧИП) | 600 |
Phaser 3100 + смарт карта (3К) | 106R01378/106R011379(смарт-карта) | 900 |
Phaser 3110/3210 (3К) | 109R00639 | 500 |
Phaser 3116 (3К) | 109R00748 (предохр.) | 600 |
Phaser 3117/3122/3124/3125 (3К) | 106R01159 (предохр.) | 600 |
Phaser 3120/3121/3130 (3К) | 109R00725 | 500 |
Phaser 3140/3155/3160 (2.5К) | 108R00908/108R00909(ЧИП) | 600 |
Phaser 3150 (3.5/5К) | 109R00746/109R00747(ЧИП) | 700 |
Phaser 3200 (2/3К) | 113R00735/113R00730 (ЧИП) | 600 |
Phaser 3250 (3.5/5К) | 106R01373/106R01374 (ЧИП) | 700 |
Phaser 3300 (8К) | 106К01411/106К01412(ЧИП) | 800 |
Phaser 3310 (6К) | 106R00646 | 700 |
Phaser 3400 (6/8К) | 106R00461/106R00462 | 700 |
Phaser 3420/3425 (5/10К) | 106R01033/106R01034(ЧИП) | 900 |
Phaser 3428 (4/8К) | 106R01245/106R01246 (ЧИП) | 800 |
Phaser 3435 (5/10К) | 106R01414/106R01415 (ЧИП) | 900 |
Phaser 3500 (6/12К) | 106R01148/106R01149 (ЧИП) | 1000 |
Phaser 3550 (5К) | 106R01529 (ЧИП) | 800 |
Phaser 3600 (7/14/20К) | 106R01370/106R01371/106R01372 | 1100 |
Phaser3635 (10К) | 108R00794/108R00796(ЧИП) | 1000 |
Phaser 4400 (10/15К) | 113R00627/113К00628 | 1000 |
Phaser 4510 (10/19К) | 113R00711/113R00712 | 1000 |
Phaser 5335 (10К) | 113R00737 | 1000 |
Phaser 5400 (20К) | 113R00495 | 1300 |
WC-312/M15 (6К) | 106R00586 | 800 |
WC-3119 (3К) | 013R00625 (ЧИП) | 600 |
WC3210/3220 (4.1К) | 106R01485/106R01487(ЧИП) | 700 |
WC-4118 (8К) | 006R01278(ЧИП) | 800 |
WC-M20 (8К) | 106R01048 (ЧИП) | 800 |
WC-PE16 (3.5К) | 113R00667 (предохр.) | 600 |
WC-PE114 (3К) | 013R00607 | 500 |
WC-PE120 (3.5/5К) | 013R00601/013К00606 (ЧИП) | 700 |
WC-PE220 (3К) | 013R00621 (ЧИП) | 700 |
P8EX (5К) | 603P06174 (113R00296) | 700 |
Заправка картриджей Kyocera
Тонер-картридж | МОДЕЛЬ АППАРАТА | РЕСУРС | ЦЕНА Заправки в сервисном центре руб. |
TK-100 | KM-1500 | 6000 | 1 000 |
TK-110 | FS-720 / 820 / 920 / 1016 | 6000 | 1 000 |
TK-1100 | FS -1110 / 1024MFP / 1124MFP | 2100 | 700 |
TK-110E | FS-720 / 820 / 920 / 1016 | 2000 | 700 |
TK-1110 | FS -1040, FS-1020MFP / FS-1040MFP / FS-1120MFP | 2500 | 700 |
TK-1120 | FS-1060 / FS-1025MFP / FS-1125MFP | 3000 | 750 |
TK-1130 | FS -1030MFP / 1130MFP | 3000 | 750 |
TK-1140 | FS -1035MFP / 1135MFP | 7200 | 1 100 |
TK-120 | FS-1030D | 7200 | 1 100 |
TK-130 | FS-1028 / 1128 / 1300 / 1350 | 7200 | 1 100 |
TK-140 | FS-1100 | 4000 | 850 |
TK-160 | FS-1120 | 2500 | 700 |
TK-17 | FS-1000 / 1010 / 1050 | 6000 | 1 000 |
TK-170 | FS-1320 / FS-1370 | 7200 | 1 100 |
TK-18 | FS-1018 / 1020D | 7200 | 1 100 |
TK-310 | FS-2000 / FS-3900 / FS-4000 | 12000 | 1 500 |
TK-3100 | FS-2100 | 12500 | 1 550 |
TK-3110 | FS-4100 | 15500 | 1 800 |
TK-3130 | FS-4200 / FS-4300 | 25000 | 2 550 |
TK-320 | FS-3900 / 4000 | 15000 | 1 750 |
TK-330 | FS-4000 | 20000 | 2 200 |
TK 340 | FS 2020 | 12000 | 1 500 |
TK-350 | FS-3040 / FS-3920 / FS-3140 / FS-3540 / FS3640 | 15000 | 1 750 |
TK-360 | FS-4020 | 20000 | 2 200 |
TK-410 | KM-1620 / 1635 / 1650 / 2020 / 2035 / 2050 | 15000 | 1 750 |
TK-435 | TASKalfa 180 / 181 / 220 / 221 | 15000 | 1 750 |
TK-440 | FS-6950 | 12000 | 1 500 |
TK-450 | FS-6970 | 15000 | 1 750 |
TK-475 | FS-6025MFP / 6030MFP | 15000 | 1 750 |
TK-55 | FS-1920 | 15000 | 1 750 |
TK-6305 | TASKalfa 3500i / 4500i / 5500i | 35000 | 3 450 |
TK-65 | FS-3820 / 3830 | 20000 | 2 200 |
TK-675 | KM-2540 / 3040 / 2560 / 3060 | 20000 | 2 200 |
TK-685 | TASKalfa 300i | 20000 | 2 200 |
TK-70 | FS-9100 / 9120 / 9500 / 9520 | 40000 | 3 850 |
TK-710 | FS-9130 / 9530 | 40000 | 3 850 |
TK-715 | KM-3050 / 4050 / 5050 | 34000 | 3 450 |
TK-725 | TASKalfa 420i / 520i | 34000 | 3 450 |
TK-4105 | TASKalfa 1800 / 1801 / 2200 / 2201 | 15000 | 2 300 |
Оплата и доставка
Важную роль для нас играют интересы каждого клиента. Именно поэтому мы предлагаем удобные способы оплаты услуг и товаров: наличными или посредством перечисления денежных средств на наш расчетный счет (реквизиты мы предоставим по индивидуальному запросу после получения заявки). Обратите внимание, что мы осуществляем оперативную доставку курьером по Москве, при этом ее стоимость умеренная. Кроме того, у нас налажено сотрудничество с проверенной транспортной компанией, которая выполняет перевозку в любые населенные пункты России. Можете полностью на нас положиться!
Схема работы
Обязательно позвоните нам, или оставьте заявку на сайте или по e-mail.
Нередко устранить мелкий дефект в работе оборудования возможно по телефону.
В сложных случаях инженер выезжает на диагностику к заказчику с целью определения окончательной стоимости ремонта.
Только при Вашем согласии выполняется ремонт. Оплатить ремонт Вы сможете как за наличные, так и по безналичному расчету.
Мы предоставляем гарантию на выполненные работы.
Наши инженеры имеют стаж работы более 20 лет, они смогут диагностировать неисправность по телефону с определением стоимости ремонта и, при необходимости, запасных частей. В результате Вам будет понятна целесообразность ремонта.
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Kyocera 1035 «бледная» печать
srMax в форуме Принтеры, МФУ, факсы, копиры формата A4
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- 13946
srMax
Пт янв 23, 2015 2:49 pm
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Kyocera 1035 «бледная» печать
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Вернуться в Принтеры, МФУ, копиры формата A3
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Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.
При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.
Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.
Таблица кодов ошибок:
Код |
Значение |
Описание |
Причина |
Решение |
C0100 |
Backup memory (EEPROM) device problem (main) |
Reading from or writing to EEPROM cannot be performed. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
C0110 |
Backup memory data problem (main) |
Data in the specified area of the backup memory does not match the specified values. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
C0150 |
Backup memory device problem (engine EEPROM) |
Reading from or writing to EEPROM cannot be performed. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
Device damage of EEPROM. |
Contact the Service Administrative Division. | |||
C0160 |
Backup memory data problem (engine EEPROM) |
Reading data from EEPROM is abnormal. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
C0170 |
Copy counts problem |
When the power is turned on, the total count and the scan count are abnormal both on the main and engine. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C0180 |
Machine number mismatch |
Machine number of main and engine does not match. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
C0210 |
Communication problem between the main and engine |
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C0240 |
Printer PWB communication problem |
The printer PWB does not respond 120 s after the power is turned on. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
A0410 |
Document processor communication problem |
Communication fails five times successively. | Document processor installed incorrectly. |
Check the installation state of the document processor and adjust it if it is not properly installed. |
Defective PWB. |
Replace the main/engine PWB or DP driver PWB and check for correct operation. | |||
A0420 |
First paper feeder communication problem |
Communication fails five times successively. | First paper feeder installed incorrectly. |
Check the installation state of the first paper feeder and adjust it if it is not properly installed. |
Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
C0440* |
Built-in finisher communication problem |
Communication fails five times successively. | Poor contact in the connector terminals. |
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective PWB. |
Replace the engine PWB or finisher main PWB and check for correct operation. | |||
A0500 |
Second paper feeder communication problem |
Communication fails five times successively. | Second paper feeder installed incorrectly. |
Check the installation state of the second paper feeder and adjust it if it is not properly installed. |
Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
A0510 |
Third paper feeder communication problem |
Communication fails five times successively. | Third paper feeder installed incorrectly. |
Check the installation state of the third paper feeder and adjust it if it is not properly installed. |
Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
C0610 |
Bitmap (DIMM) problem |
There is a problem with the data or address bus of the bitmap DRAM. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
DIMM installed incorrectly. |
Check if the DIMM is inserted into the socket on the main/engine PWB correctly. | |||
Defective DIMM. |
Replace the DIMM and check for correct operation. | |||
C0620 |
Memory input interface problem |
Reading-in of an image does not complete within 10 s of the start of image transmission. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
C0630 |
DMA problem |
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
C0800 |
Image processing problem |
JAM05 is detected twice. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
C2000 |
Drive motor problem |
A stable state does not continue for 1 s from 1 s after the drive motor is activated. | Poor contact in the connector terminals. |
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective drive transmission system. |
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
Defective drive motor. |
Replace the drive motor. | |||
C2200 |
Drum motor problem |
A stable state does not continue for 1 s from 1 s after the drum motor is activated. | Poor contact in the connector terminals. |
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective drive transmission system. |
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
Defective drum motor. |
Replace the drum motor. | |||
C3100 |
Scanner carriage problem |
The home position is not correct when the power is turned on or at the start of copying using the table. | Poor contact in the connector terminals. |
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective home position switch. |
Replace the home position switch. | |||
Defective scanner motor. |
Replace the scanner motor. | |||
The mirror frame, exposure lamp, or scanner wire is defective. |
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C3200 |
Exposure lamp problem |
Non-lighting of the exposure lamp is detected at the beginning of copying. | Poor contact in the connector terminals. |
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective exposure lamp. |
Replace the exposure lamp. | |||
Incorrect shading position. |
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch. | |||
Defective PWB. |
Replace the main/engine PWB or inverter PWB and check for correct operation. | |||
C3300 |
AGC problem |
After AGC, correct input is not obtained at CCD. | Poor contact in the connector terminals. |
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective exposure lamp. |
Replace the exposure lamp. | |||
Defective PWB. |
Replace the main/engine PWB or CCD PWB and check for correct operation. | |||
C4000 |
Polygon motor synchronization problem |
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective polygon motor. |
Replace the laser scanner unit. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C4010 |
Polygon motor steady-state problem |
Stable OFF is detected for 5 s continuously after polygon motor stability. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective polygon motor. |
Replace the laser scanner unit. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C4200 |
BD steady-state problem |
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
Defective laser scanner unit. |
Replace the laser scanner unit. | |||
Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
C6000 |
Fuser heater break |
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing). | Poor contact in the fuser thermistor connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Fuser thermistor installed incorrectly. |
Check and reinstall if necessary. | |||
Fuser thermostat triggered. |
Check for continuity. If none, replace the fuser thermostat. | |||
Fuser heater installed incorrectly. |
Check and reinstall if necessary. | |||
Broken fuser heater wire. |
Check for continuity. If none, replace the fuser heater. | |||
C6020 |
Abnormally high fuser thermistor temperature |
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms. | Shorted thermistor. |
Measure the resistance. If it is 0 Ω, replace the thermistor. |
Broken heater control circuit on the power source PWB. |
Replace the power source PWB and check for correct operation. | |||
C6050 |
Abnormally low fuser thermistor temperature |
Fuser thermistor remains below 90°C/ 194°F for 1 s. | Poor contact in the fuser thermistor connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Broken fuser thermistor wire. |
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor. | |||
Fuser thermistor installed incorrectly. |
Check and reinstall if necessary. | |||
Fuser thermostat triggered. |
Check for continuity. If none, replace the fuser thermostat. | |||
Fuser heater installed incorrectly. |
Check and reinstall if necessary. | |||
Broken fuser heater wire. |
Check for continuity. If none, replace the fuser heater. | |||
C6400 |
Zero-cross signal error |
Interrupt of the zero-cross signal does not occur more than 1 s. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable. |
Defective power source PWB. |
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB. | |||
Defective main/engine PWB. |
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal. | |||
C7800 |
Broken external thermistor wire |
The thermistor output value is 0.5 V or less. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective humidity sensor. |
Replace the cassette PWB and check for correct operation. | |||
C7810 |
Short-circuited external thermistor wire |
The thermistor output value is 4.5 V or more. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective humidity sensor. |
Replace the cassette PWB and check for correct operation. | |||
C8170* |
Built-in finisher front side registration motor problem |
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The front side registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective front side registration motor. |
Replace front side registration motor. | |||
The front side registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
Defective front side registration home position sensor. |
Replace the front side registration home position sensor. | |||
Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
C8180* |
Built-in finisher rear side registration motor problem |
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The rear side registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective rear side registration motor. |
Replace rear side registration motor. | |||
The rear side registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
Defective rear side registration home position sensor. |
Replace the rear side registration home position sensor. | |||
Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
C8190* |
Built-in finisher trailing edge registration motor problem |
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The trailing edge registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
Defective trailing edge registration motor. |
Replace trailing edge registration motor. | |||
The trailing edge registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
Defective trailing edge registration home position sensor. |
Replace the trailing edge registration home position sensor. | |||
Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
C8210* |
Built-in finisher stapler problem |
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. | The stapler connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
The stapler is blocked with a staple. |
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler. | |||
The stapler is broken. |
Replace the front stapler and check for correct operation. | |||
Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. |
Are you getting the status as Machine failure C2840 on your Kyocera TASKalfa 2551ci, 3051ci, 3551ci, 3550ci, 4551ci, 5551ci Copier?.we are sharing….
How do I fix Kyocera 2551ci Error Code C2840? |
Are you getting the status as Machine failure C2840 on your Kyocera TASKalfa 2551ci, 3051ci, 3551ci, 3550ci, 4551ci, 5551ci Copier?. Here in this article, we are sharing a few methods to fix the error code C2840 on the Kyocera TASKalfa copier. Read this article to know the ways to fix the C2840 error and the causes behind this error code.
Meaning of the error code C2840 on Kyocera 2551ci
The error code C2840 in Kyocera 3551ci Copier stands for Belt cleaning motor error. This is a primary transfer unit-related error code. This can either be due to a problem with the transfer contacts or maybe a problem with the motor rotating the belt.
Solution for the Machine failure C2840 code
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Check the transfer unit: Check if the transfer unit is installed properly or not. Reinstall it. Also, remove the waste toner on it.
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Check the connector: The connector is located below the fuser unit. Check if it is properly seated or not. Remove the connector and reconnect it.
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Check the Transfer Belt motor: Check if the transfer belt cleaning motor is properly working or not. Replace the motor if it is defective.
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Clean the transfer unit contacts and seating arias
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Check and clean the waste toner in the transfer unit cleaning section.
If the error still persists, then check the following
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Check the Engine PWB
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Upgrade the engine firmware
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Check the feed image PWB