Canon ipf605 аппаратная ошибка 03800500-2F30
Выдает ошибку только при прочистке
| Сообщение #1
Отправлено 18 июня 2016 — 22:51
Добрый день, перечитала весь форум, но похожей проблемы не нашла. Принтер во время печати стал мазать полосами и вскоре просто перестал печатать — идут слабые частые горизонтальные полоски. При прочистке выдает ошибку 2F30 (стопорится на проверке сопел), просит выключить и включить снова, но это ничего не меняет. Включаю — онлайн, ошибок до новых прочисток не выдает, печатает либо полоски — при задании на печать, или пустые тесты… Аппарату 3 года, месяца четыре как перешла на неоригинальные картриджи от многочернил. Печатаю немного, но регулярно, метров 1000 в год, только чертежи, всеми цветами. Это третий комплект чернил. Бумага обычная 80г. рулонная. В журнале ошибок наличествует помимо вышеуказанной еще03863000-2820, если это памперс, то он уже благополучно сброшен.
Реальную помощь (с результатом) готова оплатить. Голову менять нет смысла, новый столько же стоит.
- Наверх of the page up there ^
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0
| Сообщение #2
Отправлено 21 июня 2016 — 09:37
Freeman Pro.
Оформите тему согласно п.3 правил форума, и вам помогут.
На вскидку:
Цитата
о время печати стал мазать
Возможно у вас перелив.
либо 03800500-2F30 Non-discharging position adjustment error Identify the head management sensor unit
Replace the head management sensor unit. Replace the printhead.
Решение тут.
либо ещё что то, пока не оформите тему как положено результата не будет.
Цветные мелки — широкоформатная печать из нашего детства.
- Наверх of the page up there ^
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0
| Сообщение #3
Отправлено 22 июня 2016 — 16:56
lilifo
Есть подозрение, что Вы приобрели этот плоттер уже б/у, либо он уже был в сервисе. Данная ошибка выскакивает процессе проверки сопел, по той причине, что плоттер пытается посмотреть степень износа головы, а ему нечем (либо сенсорный датчик не работает, либо заклеен в сервисном центре). Прошивка на Вашем плоттере 1.01 — 1.06 (можете посмотреть при включении), на прошивке 1.07 и новее Ваш плоттер бы вам работать не дал. Если Вы проработали 3 года на этой голове, вам сейчас завидуют все обладатели широкоформатных Canon-ов. Голова уже реально поступательно в процессе эксплуатации выносилась, восстановить ее уже не получится. Если приобретете новый аппарат, а там более новая прошивка, она будет блокировать печатающую голову приблизительно через 6-7 месяцев работы, если не верите — почитайте темы о заблокированных головах на плоттерах Canon и о понижении прошивки и заклейки датчиков, у вас это все есть. Поэтому: покупайте новую голову и спокойно вырабатывайте ее до полного износа. Берегите этот аппарат и самое главное: ни в коем случае не пытайтесь обновить прошивку принтера с официального сайта Canon.
- Наверх of the page up there ^
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0
| Сообщение #4
Отправлено 16 марта 2020 — 20:44
Turbo_spb
Проблема 100% в ПГ.
сделайте тест дюзов в сервисе
FUNCTION -> NOZZLE CHK ->
а потом
FUNCTION -> NOZZLE INF ->
если есть дюзы с NG то голова труп. если все ОК то можно попробовать погонять на промывке в режиме чистки В
и попутно промойте парковку
- Наверх of the page up there ^
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0
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Модераторы: KOT, Женька 116
Добрый день.
Подтолкните в нужную сторону.
Первоначально выпал в ошибку 03800500-2F30. Поставили новую голову результата не дало. На просторах интернета нашли информацию о head management sensor unit. Заменили Canon QM4-3246-000000 | QM4-2767-000000 | QM3-5956-000000 Original ДАТЧИК ПРОВЕРКИ сопел. При очистке головки когда идет проверка сопел выпадает в ошибку 03800500-2F30. Из сервисного режима проверку дюз печатает.
gallery/image.php?album_id=117&image_id=3424
Прошивка 1.41
В сервисе пробовали отключать HEAD DOT INF (включение/выключение обнаружения неисправностей сопел) результата ноль.
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Сергей Булдаков
- Осматривается
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Мистер Пропер » Вт мар 19, 2019 7:57 pm
сервис мануал читать бесполезно, там нет нужной инфы. По факту, замкнуло бошку, сгорела плата. Проверить легко, берем мультиметр, звоним предохранители на плате, если один из них дохлый, а он там дохлый, то плату и бошку в утиль, можно считать что и весь аппарат, новый дешевле будет. В следующий раз будут думать как совместимку лить.
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Мистер Пропер
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Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Check printing results
Call for service.
Call for service.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
Проверьте загруженные данные перед повтором печати.
Проверьте количество бумаги.
Exchange for the compatible paper to HP-GL/2.
The memory is full.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
The memory is full.
The memory is full.
The parameter is out of range.
Verify the transmitted data before reprinting.
This command is not supported.
Delete unwanted data
Delete unneeded jobs stored in Personal Boxes.
Now printing without saving data.
Delete unneeded jobs stored in Personal Boxs.
Prepare to replace the ink.
Renew the C ink tank
Prepare to replace the ink.
Renew the M ink tank.
Prepare to replace the ink.
Renew the Y ink tank.
Prepare to replace the ink.
Renew the MBK ink tank.
Prepare to replace the ink.
Renew the BK ink tank.
Replace the ink tank.
Renew the C ink tank.
Replace the ink tank.
Renew the M ink tank.
Replace the ink tank.
Renew the Y ink tank.
Replace the ink tank.
Renew the MBK ink tank.
Replace the ink tank.
Renew the BK ink tank.
Check ink tank.
Attach the C ink tank.
Check ink tank.
Attach the M ink tank.
Check ink tank.
Attach the Y ink tank.
Check ink tank.
Attach the MBK ink tank.
Check ink tank.
Attach the BK ink tank.
Check the media size check. Change the media size.
Delete unwanted data.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
Press Online to clear error.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Lift the release lever and reload the paper.
Check the leading end of paper. Reload the paper.
Lift the release lever and align leading edge with orange line.
Check the sheet length. Check to see if paper has not jammed.
Lift the release lever and reload the paper.
Check the right edge of paper. Check the paper type.
Lift the release lever and reload the paper.
Check the left edge of paper.
Check the paper type.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
Replace with A4/Letter or any larger-sized paper.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
Replace with A3/11″x17″ or any larger-sized paper.
Lift the release lever and replace roll with 10 in. wide or larger roll.
Replace with roll media at least 10 inches in width.
Remove paper and press Load/Eject.
Remove the paper jam and reload the paper.
Lift the release lever and reload paper.
Reload the paper.
Check supported paper sizes.
Replace with larger-sized paper.
Check supported paper sizes.
Replace with smaller-sized paper.
Press Online to clear the error.
Replace with adjustable media.
Lift the release lever.
Correct the skew in the paper and reload it.
Reload paper.
Reload the paper
Press Load/Eject and reload the paper.
Reload the paper
Lift the release lever and reload the paper.
Reload the roll media.
Press Online to clear the error.
Check to see if paper has not jammed.
Press Load/Eject and load sheets.
Load cut sheets at the paper tray port.
Press OK, remove the sheets, and load a roll.
Replace with roll media.
Press Load/Eject and load a roll.
Load roll media.
Turn printer off and install roll feed unit.
Install the roll media unit.
Lift the release lever and replace the roll.
Renew the supply of roll media.
Press Load/Eject and reload the paper.
Check the type of paper that can be fed and reload the paper.
Press Load/Eject and remove the roll.
Load cut sheets at the paper tray port.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the cutter unit.
03130031-2E14
Turn off printer, wait, then turn on again.
Replace the main controller PCB
03130031-2E16
Turn off printer, wait, then turn on again.
Check the mist fan.
03130031-2E17
Turn off printer, wait, then turn on again.
Check the suction fan.
03130031-2E20
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E22
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E25
Turn off printer, wait, then turn on again.
Check the carriage unit. Check the linear encoder for smears.
03130031-2E26
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E27
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E1F
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E2A
Turn off printer, wait, then turn on again.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
03130031-2E29
Turn off printer, wait, then turn on again.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
03130031-2E2E
Turn off printer, wait, then turn on again.
Check the roll feed unit.
03130031-4027
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F32
Turn off printer, wait, then turn on again.
Replace the multi sensor unit.
03130031-2F3A
Turn off printer, wait, then turn on again.
Check the ink supply unit.
03130031-2F3B
Turn off printer, wait, then turn on again.
Remove the ink tanks and then reload them. Check the main controller PCB.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-260E
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
03130031-2618
Turn off printer, wait, then turn on again.
Check the power supply unit.
03130031-260F
Turn off printer, wait, then turn on again.
Turn off printer and check roll feed unit
Replace the roll feed unit.
Turn off printer, wait a while, then turn it on again.
Transmit valid ROM data.
Turn off printer, wait a while, then turn it on again.
Verify the validity of MID data before transferring it.
03130031-2F2B
Turn off printer, wait, then turn on again.
Open top cover and replace the printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
03800500-2F40
Turn off printer, wait, then turn on again.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
03800500-2F2F
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
03800500-2F30
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Press OK and replace ink tank.
Renew the Bk ink tank
Press OK and replace ink tank.
Renew the Y ink tank
Press OK and replace ink tank.
Renew the M ink tank
Press OK and replace ink tank.
Renew the C ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a valid Bk ink tank
Press OK and replace ink tank.
Replace with a valid Y ink tank
Press OK and replace ink tank.
Replace with a valid M ink tank
Press OK and replace ink tank.
Replace with a valid C ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and check ink tank.
Install a Bk ink tank
Press OK and check ink tank.
Install a Y ink tank
Press OK and check ink tank.
Install a M ink tank
Press OK and check ink tank.
Install a C ink tank
Press OK and check ink tank.
Install a MBk ink tank
Press OK and check ink tank.
Install a MBk ink tank
Turn off printer, wait a while, and turn it on again.
Close the top cover and turn on the printer again.
Turn off printer, wait a while, and turn it on again.
Close the ink tank cover and turn on the printer again.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Cartridge capacity.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Check roll position.
Online: Print Load/Eject:
Change Paper
Check to see if a borderless printing spacer is installed. Reload the paper.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
Check the paper size. Change the paper size.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Renew the supply of roll media.
Lift the release lever and reload the paper.
Cut paper manually. Check the cutter.
Press Online to clear the error.
Check the multi sensor.
Check the head management sensor.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Exchange for the compatible paper to HP-GL/2 before reprinting.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Press OK to reformat
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Turn off printer, wait, then turn on again.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Turn off printer, wait, then turn on again.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
Install printhead.
Install the printhead.
Replace the printhead.
Check the maintenance cartridge.
Install the maintenance cartridge.
Lift the release lever and reload the paper.
Check the cutter unit and surrounding part. Replace the cutter.
Renew the supply of roll media.
Manually rewind roll all the way and press OK.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size. Change the media size.
Confirm usage cond. of the paper.
Reload the paper.
Reload the roll media.
Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Группы ошибок
| Code | Diagnosis | Что значит |
| 0181xxxx-xxxx | Ink warning | Некритичная ошибка чернил |
| 0180xxxx-xxxx | Printhead warning | Некритичная ошибка печатающей головки |
| 0184xxxx-xxxx | Maintenance cartridge warning | Некритичная ошибка картриджа |
| 0134xxxx-xxxx | GARO warning | Некритичная ошибка растрового драйвера |
| 0303xxxx-xxxx | Cover error | Ошибка крышки принтера |
| 0301xxxx-xxxx 0306xxxx-xxxx 0386xxxx-xxxx |
Media error | Ошибки загрузки носителя (например, бумаги) |
| 0313xxxx-xxxx | Sensors, fans, motors error | Ошибки датчиков, моторов и вентиляторов |
| 0380xxxx-xxxx | Printhead error | Ошибки печатающей головки |
| 0381xxxx-xxxx 0383xxxx-xxxx |
Ink error | Ошибки чернил |
| 0384xxxx-xxxx | Maintenance cartridge error | Ошибки картриджа отработки |
| 0387xxxx-xxxx | Cutter unit error | Ошибки резака |
| 0389xxxx-xxxx | Media take-up unit error | Ошибки устройства приёма носителя |
| 0390xxxx-xxxx | Firmware error | Ошибки прошивки |
| Exxx-xxxx | Service call error | Ошибки сервисного режима |
Ошибки с кодами и расшифровкой
| Сообщение на экране | Код ошибки | Проблема | Способ устранения проблемы |
| Ink Level: Check | 0180104-1000 | BK ink tank near-empty | Замените картриджи. |
| Ink Level: Check | 0180101-1001 | Y ink tank near-empty | |
| Ink Level: Check | 0180102-1002 | M ink tank near-empty | |
| Ink Level: Check | 0180103-1003 | C ink tank near-empty | |
| Ink Level: Check | 0180106-1006 | MBK ink tank near-empty | |
| Ink Level: Check | 0180106-1007 | MBK2 ink tank near-empty | |
| Problem with Printhead. Check printing results |
01800500-1010 | Number of non-discharging nozzles in printhead: Warning level | Очистите печатающие головки. Замените печатающие головки. Проверьте датчики печатающих головок. |
| Prepare for maint cart replacement. | 01841001-281A | Maintenance cartridge near-full | Замените картридж обслуживания. |
| Prepare for parts replacement. Call for service. |
Parts counter W1 level | Проверьте датчик деталей в меню обслуживания. | |
| Parts replacement time has passed. Call for service. |
Parts counter W2 level | After checking the parts counter in service mode, replace any part whose counter is nearing the error value. После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке. |
|
| GARO W1221 | 01341221-1030 | GARO (image mode): Unknown command | Verify the transmitted data before reprinting. Проверьте загруженные данные перед повтором печати. |
| GARO W1222 | 01341222-1031 | GARO (image mode): Invalid parameter count (no parameters) | |
| GARO W1223 | 01341223-1032 | GARO (image mode): Required parameter missing | |
| GARO W1225 | 01341225-1034 | GARO (image mode): Other warning | |
| GARO W1226 | 01341226-103A | GARO (image mode): Image processing table error | |
| GARO W1231 | 01341231-1035 | GARO (setup): Unknown command | |
| GARO W1232 | 01341232-1036 | GARO (setup): Invalid parameter count | |
| GARO W1233 | 01341233-1037 | GARO (setup): Required parameter missing | |
| GARO W1234 | 01341234-1038 | GARO (setup): Data out of bounds | |
| GARO W1235 | 01341235-1039 | GARO (setup): Other warning | |
| End of paper feed. Cannot feed paper more. | Forced feed limit | Check the remaining quantity of roll media. Проверьте количество бумаги. |
|
| This type of paper is not compatible with HP-GL/2. | 01860006-1015 | Non-support paper of HP-GL/2 | Замените бумагу на совместимую. Exchange for the compatible paper to HP-GL/2. |
| GL2:W0501 The memory is full. |
01340501-1040 | Memory full (HP-GL/2) | Проверьте, нет ли области печати без изображения. Проверьте загруженные данные перед повтором запуска печати. Check if there is the non-image area of the print. Verify the transmitted data before reprinting. |
| GL2:W0904 The memory is full. |
01340904-1048 | Overflow of Polygon buffer (HP-GL/2) | |
| GL2:W0903 The memory is full. |
01340903-1047 | Overflow of replot buffer (HP-GL/2) | |
| GL2:W0502 The parameter is out of range. |
01340502-1041 | Invalid parameter (HP-GL/2) | Проверьте загруженные данные перед повтором печати. Verify the transmitted data before reprinting. |
| GL2:W0504 This command is not supported. |
01340504-1043 | Invalid command (HP-GL/2) | |
| Mail box nearly full. Delete unwanted data |
011A1001-2901 | The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. | Удалите ненужные задания в личных блоках заданий. Delete unneeded jobs stored in Personal Boxes. |
| Mail box full. Now printing without saving data. |
01861003-2902 | 100 jobs are stored in the Personal Box. | Удалите ненужные задания в личных блоках заданий. Delete unneeded jobs stored in Personal Boxs. |
| Not much ink is left. Prepare to replace the ink. |
01810103-1003 | C ink tank near-empty | Замените синий картридж. Renew the C ink tank |
| Not much ink is left. Prepare to replace the ink. |
01810102-1002 | M ink tank near-empty | Замените пурпурный картридж Renew the M ink tank. |
| Not much ink is left. Prepare to replace the ink. |
01810101-1001 | Y ink tank near-empty | Замените желтый картридж. Renew the Y ink tank. |
| Not much ink is left. Prepare to replace the ink. |
01810106-1006 | MBK ink tank near-empty | Замените матовый черный картридж. Renew the MBK ink tank. |
| Not much ink is left. Prepare to replace the ink. |
01810104-1000 | BK ink tank near-empty | Замените фото-черный картридж. Renew the BK ink tank. |
| Ink tank is empty. Replace the ink tank. |
01810303-1403 | C ink tank empty | Замените синий картридж. Renew the C ink tank. |
| Ink tank is empty. Replace the ink tank. |
01810302-1402 | M ink tank empty | Замените пурпурный картридж. Renew the M ink tank. |
| Ink tank is empty. Replace the ink tank. |
01810301-1401 | Y ink tank empty | Замените желтый картридж. Renew the Y ink tank. |
| Ink tank is empty. Replace the ink tank. |
01810306-1406 | MBK ink tank empty | Замените матовый черный картридж. Renew the MBK ink tank. |
| Ink tank is empty. Replace the ink tank. |
01810304-1400 | BK ink tank empty | Замените фото-черный картридж. Renew the BK ink tank. |
| No ink tank loaded. Check ink tank. |
01810103-1413 | C ink tank removal | Вставьте синий картридж. Attach the C ink tank. |
| No ink tank loaded. Check ink tank. |
01810102-1412 | M ink tank removal | Вставьте пурпурный картридж. Attach the M ink tank. |
| No ink tank loaded. Check ink tank. |
01810101-1411 | Y ink tank removal | Вставьте желтый картридж. Attach the Y ink tank. |
| No ink tank loaded. Check ink tank. |
01810106-1416 | MBK ink tank removal | Вставьте матовый черный картридж. Attach the MBK ink tank. |
| No ink tank loaded. Check ink tank. |
01810104-1410 | BK ink tank removal | Вставьте фото-черный картридж. Attach the BK ink tank. |
| The paper is too small. | 013200D2-1051 | Size clip error | Проверьте формат загруженной бумаги. Замените бумагу. Check the media size check. Change the media size. |
| Maximum jobs stored. Delete unwanted data. |
011A1006-2907 | Saved jobs exceed the Personal Box capacity. | Нажмите кнопку “стоп” чтобы отменить задание. Удалите задания из очереди. Удалите ненужные задания, хранящиеся на жестком диске. Press the stop button to cancel the print job. Delete print jobs from the queue. Delete unneeded jobs stored on the hard disk. |
| PHead needs cleaning. Press Online to clear error. |
03800500-280C | Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) | Очистите печатающую головку. Проверьте состояние дюз через сервисное меню. Замение печатающую головку. Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead. |
| Paper size not detected. Lift the release lever and reload the paper. |
03010000-200C | Unable to detect the leading end of paper | Проверьте край бумаги. Перезагрузите бумагу. Check the leading end of paper. Reload the paper. |
| Leading edge detection error. Lift the release lever and align leading edge with orange line. |
03010000-200D | Unable to detect the trailing end of cut sheet | Проверьте длину листа. Проверьте, нет ли замятия. Check the sheet length. Check to see if paper has not jammed. |
| Paper size not detected. Lift the release lever and reload the paper. |
03010000-2017 | Paper (right) edge detection error | Проверьте правый край бумаги. Выберите верный тип бумаги. Check the right edge of paper. Check the paper type. |
| Paper size not detected. Lift the release lever and reload the paper. |
03010000-2018 | Paper (left) edge detection error | Проверьте левый край бумаги. Выберите правильный тип бумаги. Check the left edge of paper. Check the paper type. |
| Cannot adjust printhead. Press Online to clear the error and readjust printhead. |
03863000-2820 | Printhead registration unadjustable | Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку. Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light. Clean the printhead. |
| Cannot adjust printhead. Press Online to clear the error and readjust printhead. |
03863000-2821 | LF unadjustable | Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку. Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light. Clean the printhead. |
| Cannot print as specified. Lift the release lever and replace paper with A4/ LTR (vertical) or larger. |
03010000-2E1F | Undersized paper loaded for internal printing (A4 or larger) | Замените бумагу на формат A4/Letter или любую большего формата. Replace with A4/Letter or any larger-sized paper. |
| Cannot print as specified. Lift the release lever and replace paper with A3/ Ledger (vertical) or larger. |
03010000-2E1F | Undersized paper loaded for internal printing (A3 or larger) | Замените бумагу на формат A3/11″x17″ или любую большего формата. Replace with A3/11″x17″ or any larger-sized paper. |
| Cannot print as specified. Lift the release lever and replace roll with 10 in. wide or larger roll. |
03010000-2E1F | Undersized paper loaded for internal printing (roll media) | Замените бумагу на рулон шириной не меньше 10 дюймов. Replace with roll media at least 10 inches in width. |
| Cannot detect paper Remove paper and press Load/Eject. |
03010000-2E25 | Paper jam while feeding/ejecting/printing | Устраните замятие и перезагрузите бумагу. Remove the paper jam and reload the paper. |
| Cannot feed paper Lift the release lever and reload paper. |
03010000-2E27 | Paper jam during feeding/printing/ejection | Перезагрузите бумагу. Reload the paper. |
| This paper cannot be used. Check supported paper sizes. |
03010000-200E | Undersized paper (cut sheets/roll media) | Замените бумагу на больший формат. Replace with larger-sized paper. |
| This paper cannot be used. Check supported paper sizes. |
03010000-200F | Oversized paper (cut sheets/roll media) | Замените бумагу на меньший формат. Replace with smaller-sized paper. |
| Use another paper. Press Online to clear the error. |
03010000-2F33 | Unadjustable because of transparent media | Замените бумагу на совместимую. Replace with adjustable media. |
| Paper loaded askew. Lift the release lever. |
03016000-2010 | Skew | Исправьте наклон бумаги и перезагрузите ее. Correct the skew in the paper and reload it. |
| Paper size not detected. Reload paper. |
03010000-200A | Unable to detect the paper width (Paper loaded at an improper position) | Перезагрузите бумагу. Reload the paper |
| Paper jam. Press Load/Eject and reload the paper. |
03010000-2E27 | Paper jam during feeding/printing/ejection | Перезагрузите бумагу. Reload the paper |
| Paper size not detected. Lift the release lever and reload the paper. |
03010000-200C | Roll media loading size detection failure | Перезагрузите рулонный носитель. Reload the roll media. |
| Cannot adjust eccentric. Press Online to clear the error. |
03863000-2822 | Eccentricity correction disabled | Проверьте, нет ли замятия бумаги. Check to see if paper has not jammed. |
| Sheet printing is selected. Press Load/Eject and load sheets. |
03860002-2E02 | Data with a cut sheet specification has been received but no cut sheets are loaded. | Загрузите листы бумаги в лоток. Load cut sheets at the paper tray port. |
| Roll printing is selected, but sheets are loaded. Press OK, remove the sheets, and load a roll. |
03860002-2E0A | Data with a roll media specification has been received when a cut sheet tray is loaded. | Замените рулонный носитель. Replace with roll media. |
| Roll printing is selected. Press Load/Eject and load a roll. |
03060A00-2E00 | Data with a roll media specification has been received but no roll media are loaded. | Загрузите рулонный носитель. Load roll media. |
| No Roll Feed Unit. Turn printer off and install roll feed unit. |
03060A00-2E0E | Roll media unit not installed | Загрузите рулонный носитель. Install the roll media unit. |
| The roll is empty. Lift the release lever and replace the roll. |
03060A00-2E1B | Roll media end | Загрузите новый рулон. Renew the supply of roll media. |
| Wrong paper feed slot for this paper type. Press Load/Eject and reload the paper. |
03061000-2E15 | Paper type mismatch | Проверьте тип бумаги и перезагрузите ее. Check the type of paper that can be fed and reload the paper. |
| Manual printing is selected, but a roll is loaded. Press Load/Eject and remove the roll. |
03860001-2E0C | Data with a cut sheet specification has been received when roll media are loaded. | Загрузите листы бумаги в лоток. Load cut sheets at the paper tray port. |
| Hardware error. 03130031-2E23 Turn off printer, wait, then turn on again. |
03130031-2E23 | Cutter unit failure | Проверьте резак. Check the cutter unit. |
| Hardware error. 03130031-2E14 Turn off printer, wait, then turn on again. |
03130031-2F14 | Writing to the ASIC register disabled | Замените главную плату контроллера. Replace the main controller PCB |
| Hardware error. 03130031-2E16 Turn off printer, wait, then turn on again. |
03130031-2F16 | Mist fan error | Проверьте вентилятор. Check the mist fan. |
| Hardware error. 03130031-2E17 Turn off printer, wait, then turn on again. |
03130031-2F17 | Suction fan lock detection error | Проверьте всасывающий вентилятор. Check the suction fan. |
| Hardware error. 03130031-2E20 Turn off printer, wait, then turn on again. |
03130031-2F20 | Purge motor cam position error | Проверьте блок очистки. Check the purge unit. |
| Hardware error. 03130031-2E22 Turn off printer, wait, then turn on again. |
03130031-2F22 | Pump travel timeout | Проверьте блок очистки. Check the purge unit. |
| Hardware error. 03130031-2E23 Turn off printer, wait, then turn on again. |
03130031-2F23 | Purge motor error Pump inoperable | Проверьте блок очистки. Check the purge unit. |
| Hardware error. 03130031-2E25 Turn off printer, wait, then turn on again. |
03130031-2F25 | Unable to detect the carriage motor home position | Проверьте каретку. Проверьте датчики на наличие пятен. Check the carriage unit. Check the linear encoder for smears. |
| Hardware error. 03130031-2E26 Turn off printer, wait, then turn on again. |
03130031-2F26 | Carriage inoperable | Проверьте каретку и окружающие ее части. Check the carriage unit and surrounding parts. |
| Hardware error. 03130031-2E27 Turn off printer, wait, then turn on again. |
03130031-2F27 | Carriage travel timeout | Проверьте каретку и окружающие ее части. Check the carriage unit and surrounding parts. |
| Hardware error. 03130031-2E1F Turn off printer, wait, then turn on again. |
03130031-2F1F | Pump cam sensor error | Проверьте блок очистки. Check the purge unit. |
| Hardware error. 03130031-2E2A Turn off printer, wait, then turn on again. |
03130031-2F2A | Unable to detect the feed roller home position | Проверьте датчики ролика подачи бумаги и окружающие его части. Проверьте, не замята ли бумага. Check the feed roller encoder and surrounding part. Check to see if paper has not jammed. |
| Hardware error. 03130031-2E29 Turn off printer, wait, then turn on again. |
03010000-2F29 | Feed motor timeout (Roll media) | Проверьте ролик подачи бумаги. Проверьте рулон бумаги. Проверьте, нет ли замятия бумаги. Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer. |
| Hardware error. 03130031-2E2E Turn off printer, wait, then turn on again. |
03130031-2F2E | Roll travel timeout | Проверьте ролик подачи бумаги. Check the roll feed unit. |
| Hardware error. 03130031-4027 Turn off printer, wait, then turn on again. |
03130031-4027 | Lift travel timeout error | Проверьте каретку и окружающие ее части. Check the carriage unit and surrounding parts. |
| Hardware error. 03130031-2E13 Turn off printer, wait, then turn on again. |
03130031-2F13 | A/D converter external trigger output stop detection hardware error 1 | Попробуйте очистить ленту энкодера, а также очистите направляющую каретки. Эта ошибка распространена на широкоформатных принтерах Canon и обычно устраняется путем очистки направляющей и ленты. Направляющая каретки (рельс) должен быть сухим.Если это не поможет – нужно менять печатающую голову. |
| Hardware error. 03130031-2F32 Turn off printer, wait, then turn on again. |
03130031-2F32 | Multi sensor error | Проверьте, не попадает ли свет на устройство. Замените мультисенсорный блок. Check the environment for interferences from outside light. Replace the multi sensor unit. |
| Hardware error. 03130031-2F3A Turn off printer, wait, then turn on again. |
03130031-2F3A | Valve motor error | Проверьте блок подачи чернил. Check the ink supply unit. |
| Hardware error. 03130031-2F3B Turn off printer, wait, then turn on again. |
03130031-2F3B | CS communication error | Вытащите чернильные картриджи, затем снова вставьте их. Проверьте главную плату контроллера. Remove the ink tanks and then reload them. Check the main controller PCB. |
| Hardware error. 03130031-2F70 Turn off printer, wait, then turn on again. |
03130031-2F70 | Ошибка заполнения промежуточных чернильных ёмкостей. | Как устранить |
| Hardware error. 03130031-2F71 Turn off printer, wait, then turn on again. |
03130031-2F71 | Ошибка заполнения промежуточной чернильной ёмкости (левой). | Как устранить |
| Hardware error. 03130031-2F72 Turn off printer, wait, then turn on again. |
03130031-2F72 | Ошибка заполнения промежуточной чернильной ёмкости (правой). | Как устранить |
| Hardware error. 03130031-260E Turn off printer, wait, then turn on again. |
03130031-260E | Gap detection error | Проверьте каретку и окружающие ее части. Замените главную плату контроллера. Check the carriage unit and surrounding parts. Replace the main controller PCB. |
| Hardware error. 03130031-2618 Turn off printer, wait, then turn on again. |
03130031-2618 | VH voltage error | Проверьте блок питания. Check the power supply unit. |
| Hardware error. 03130031-260F Turn off printer, wait, then turn on again. |
03130031-260F | Gap reference surface error | Replace the reference surface sheet. |
| Roll feed unit error Turn off printer and check roll feed unit |
03060B00-2E24 | Roll feed unit failure | Замените блок подачи рулона. Replace the roll feed unit. |
| Unknown file. Check file format. Turn off printer, wait a while, then turn it on again. |
03900001-4049 | ROM data for another model has been transferred. | Загрузите верные данные. Transmit valid ROM data. |
| Unknown file. Check file format. Turn off printer, wait a while, then turn it on again. |
03900001-4042 | MIT data transfer failure | Проверьте данные перед загрузкой. Verify the validity of MID data before transferring it. |
| Hardware error. 03130031-2F2B Turn off printer, wait, then turn on again. |
03130031-2F2B | LF operation failure | Проверьте, не застряла ли бумага. Проверьте двигатель подачи и ролик подачи.Check to see if paper has not jammed. Check the feed motor and feed roller. |
| Printhead error Open top cover and replace the printhead. |
03800200-2802 | Invalid printhead installed | Замените печатающую головку. Replace printhead |
| Printhead error Open top cover and replace the right printhead. |
03800300-2801 | Printhead DI compensation failure | Замените печатающую головку. Replace printhead |
| Printhead error Open top cover and replace the right printhead. |
03800400-2803 | Printhead EEPROM error | Замените печатающую головку. Replace printhead |
| Hardware error. 03800500-2F40 Turn off printer, wait, then turn on again. |
03800500-2F40 | The non-discharge of all colors and chips(A/B, EVEN/ODD) and nozzles is detected (проблема с поступлением чернил в/из печатающей головки.) | Проверьте трубки для чернил и окружающие детали. Проверьте блок очистки печатающей головки и окружающие детали. Проверьте датчик управления головкой и окружающие детали. Убедитесь, что печатающая головка установлена правильно. Если визуально все чисто и корректно подключено, нужно пробовать: Заменить датчик управления головкой. Заменить главную плату контроллера. Замените печатающую головку. Замените каретку. |
| Hardware error. 03800500-2F2F Turn off printer, wait, then turn on again. |
03800500-2F2F | Non-discharging error | Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку. Identify the head management sensor unit Replace the head management sensor unit Replace the printhead |
| Hardware error. 03800500-2F30 Turn off printer, wait, then turn on again. |
03800500-2F30 | Non-discharging position adjustment error | Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку. Identify the head management sensor unit Replace the head management sensor unit Replace the printhead |
| Ink tank is empty. Press OK and replace ink tank. |
03810104-2500 | Bk ink tank empty | Замените картридж BK Renew the Bk ink tank |
| Ink tank is empty. Press OK and replace ink tank. |
03810101-2501 | Y ink tank empty | Замените картридж Y. Renew the Y ink tank |
| Ink tank is empty. Press OK and replace ink tank. |
03810102-2502 | M ink tank empty | Замените картридж M. Renew the M ink tank |
| Ink tank is empty. Press OK and replace ink tank. |
03810103-2503 | C ink tank empty | Замените картридж C. Renew the C ink tank |
| Ink tank is empty. Press OK and replace ink tank. |
03810106-2506 | MBk ink tank empty | Замените картридж MBK. Renew the MBk ink tank |
| Ink tank is empty. Press OK and replace ink tank. |
03810106-2507 | MBk2 ink tank empty | Замените картридж MBK. Renew the MBk ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810204-2580 | Low on the Bk ink tank (as during cleaning) | Замените на заполненный картридж BK Replace with a fully replenished Bk ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810201-2581 | Low on the Y ink tank (as during cleaning) | Замените на заполненный картридж Y Replace with a fully replenished Y ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810202-2582 | Low on the M ink tank (as during cleaning) | Замените на заполненный картридж M Replace with a fully replenished M ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810203-2583 | Low on the C ink tank (as during cleaning) | Замените на заполненный картридж C Replace with a fully replenished C ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810206-2586 | Low on the MBk ink tank (as during cleaning) | Замените на заполненный картридж MBK Replace with a fully replenished MBk ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810204-2590 | Low on the Bk ink tank (during pre-printing checks) | Замените на заполненный картридж BK Replace with a fully replenished Bk ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810201-2591 | Low on the Y ink tank (during pre-printing checks) | Замените на заполненный картридж Y Replace with a fully replenished Y ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810202-2592 | Low on the M ink tank (during pre-printing checks) | Замените на заполненный картридж M Replace with a fully replenished M ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810203-2593 | Low on the C ink tank (during pre-printing checks) | Замените на заполненный картридж C Replace with a fully replenished C ink tank |
| Ink insufficient. Press OK and replace ink tank. |
03810206-2596 | Low on the MBk ink tank (during pre-printing checks) | Замените на заполненный картридж MBK Replace with a fully replenished MBk ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830204-2540 | Bk ink tank ID error | Замените картридж BK на подходящий. Replace with a valid Bk ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830201-2541 | Y ink tank ID error | Замените картридж Y на подходящий. Replace with a valid Y ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830202-2542 | M ink tank ID error | Замените картридж M на подходящий Replace with a valid M ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830203-2543 | C ink tank ID error | Замените картридж C на подходящий. Replace with a valid C ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830206-2546 | MBk ink tank ID error | Замените картридж MBK на подходящий. Replace with a valid MBk ink tank |
| Ink tank error. Press OK and replace ink tank. |
03830206-2547 | MBk2 ink tank ID error | Замените картридж MBK на подходящий. Replace with a valid MBk ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830104-2520 | BK ink tank not installed | Установите картридж BK. Install a Bk ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830101-2521 | Y ink tank not installed | Установите картридж Y. Install a Y ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830102-2522 | M ink tank not installed | Установите картридж M. Install a M ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830103-2523 | C ink tank not installed | Установить картридж C. Install a C ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830106-2526 | MBK ink tank not installed | Установите картридж MBK. Install a MBk ink tank |
| No ink tank loaded. Press OK and check ink tank. |
03830106-2527 | MBK2 ink tank not installed | Установите картридж MBK. Install a MBk ink tank |
| Top cover is open. Turn off printer, wait a while, and turn it on again. |
03031000-2F38 | Top cover abnormally open | Закройте верхнюю крышку и включите принтер заново. Close the top cover and turn on the printer again. |
| Ink tank cover is open. Turn off printer, wait a while, and turn it on again. |
03031000-2E10 | Ink tank cover abnormally open | Закройте крышку картриджного отсека и заново включите принтер. Close the ink tank cover and turn on the printer again. |
| Maintenance cartridge full. Replace the maintenance cartridge. |
03841001-2819 | Maintenance cartridge full | Замените картридж обслуживания. Renew the maintenance cartridge. |
| No Maintenance Cartridge capacity. Replace the maintenance cartridge. |
03841001-281B | Not enough space in the maintenance cartridge prior to cleaning | Замените картридж обслуживания. Replace the maintenance cartridge. |
| Maintenance cartridge problem. Replace the maintenance cartridge. |
03841201-2816 | Maintenance cartridge EEPROM error | Замените картридж обслуживания. Renew the maintenance cartridge. |
| Maintenance cartridge problem. Replace the maintenance cartridge. |
03841201-2817 | Maintenance cartridge ID error | Замените картридж обслуживания. Renew the maintenance cartridge. |
| Borderless printng not possible. Check roll position. Online: Print Load/Eject: Change Paper |
03861001-2405 | Paper loaded at a position inaccessible for borderless printing | Проверьте, установлен ли ограничитель для печати без полей. Перезагрузите бумагу. Check to see if a borderless printing spacer is installed. Reload the paper. |
| Borderless printng not possible. Check paper size setting. Online: Print Load/Eject: Change Paper |
03861001-2406 | Data unfit for borderless printing | Проверьте размер бумаги. Замените бумагу. Check the paper size. Change the paper size. |
| Insufficient paper for job Online: Print Stop: Stop Printing Load/Eject: Change Paper |
03862000-2E09 | Not enough roll media on remaining roll media quantity detection | Возобновите подачу бумаги. Renew the supply of roll media. |
| Cannot cut paper. Lift the release lever and reload the paper. |
03870001-2015 | Cutting failure | Отрежьте бумагу вручную. Проверьте нож. Cut paper manually. Check the cutter. |
| Cannot adjust optic axis. Press Online to clear the error. |
03863000-2824 | Optical axis error | Проверьте мультидатчик. Проверьте датчик управления печатающей головкой. Check the multi sensor. Check the head management sensor. |
| This type of paper is not compatible with HP-GL/ 2. Online: Print Stop: Stop Printing Load/Eject: Change Paper |
03061000-2E15 | Non-support media of HP-GL/2 | Замените бумагу на совместимую с HP-GL/2. Exchange for the compatible paper to HP-GL/2 before reprinting. |
| Mail box full. Delete unwanted data on your computer to resume printing. Press Stop to cancel printing. |
031A1001-2905 | The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. | Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes. |
| Mail box full. Cannot save. Delete unwanted data on your computer to resume printing. Press Stop to cancel printing. |
031A1006-2906 | The store executed when 32 jobs are stored in the Personal Box. | Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes. |
| Hard disk error. Press OK to reformat |
031A1002-2908 | Hard disk format error | Нажмите кнопку ОК для форматирования жесткого диска. Когда форматирование будет завершено, принтер автоматически перезагрузится. Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. |
| File read error. Turn off printer, wait a while, and turn it on again. Invalid files will be deleted. |
031A1002-2909 | Hard disk file error | Перезагрузите принтер. Только поврежденные файлы будут удалены, и принтер перезагрузится. Restart the printer. Only the corrupted files will be deleted, and the printer will restart. |
| Hardware error. 03800500-2F31 Turn off printer, wait, then turn on again. |
03800500-2F31 | Non-discharge detection optical axis error | Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку. Check the head management sensor. Replace the head management sensor. Replace the printhead. |
| Hardware error. 03130031-2F3C Turn off printer, wait, then turn on again. |
03130031-2F3C | LF pressure error | Проверьте прижимной ролик и окружающие его части. Замените узел привода прижимного ролика. Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit. |
| No printhead Install printhead. |
03800100-2800 | Printhead not installed | Установите печатающую головку. Install the printhead. |
| Wrong printhead. Open top cover and replace the printhead. | 03800200-2811 | Printhead version error | Замените печатающую головку. Replace the printhead. |
| No maintenance cartridge. Check the maintenance cartridge. |
03841101-2818 | Mauntenance cartridge not installed | Установите картридж обслуживания. Install the maintenance cartridge. |
| This type of media is not compatible with HP-GL/ 2. | 03860006-2825 | Paper type mismatch at HP-GL/2 printing | Замените бумагу на совместимую с HP-GL2 перед возобновлением печати. Exchange for the compatible paper to HP-GL/2 before reprinting. |
| Cannot cut paper. Lift the release lever and reload the paper. |
03870001-2019 | Cut failure (during jam occure) | Проверьте резак и окружающие его части. Замените резак. Check the cutter unit and surrounding part. Replace the cutter. |
| Insufficient paper for job | 03862001-2E31 | Not enough roll media | Возобновите подачу бумаги. Renew the supply of roll media. |
| Paper jam. Manually rewind roll all the way and press OK. |
03010000-2E3A | Madia load failure | Проверьте блок захвата и подачи бумаги. Проверьте, нет ли замятия бумаги. Check the pick-up unit and roll media. Check to see if paper has not jammed. |
| Sheet printing is selected. Press Load/Eject and load sheets. | 03060100-2E02 | Cut sheet in not set | Загрузите листы бумаги в лоток. Load cut sheets at the paper tray port. |
| Borderless printng not possible. Check supported paper. | 03861001-2408 | Borderless printing disabled (unsupported size) | Проверьте размер носителя. Check the media size. Change the media size. |
| Borderless printng not possible. Paper stretched or shrank. Confirm usage cond. of the paper. |
03861001-2407 | Borderless printing disabled (engine detection) | Перезагрузите бумагу. Reload the paper. |
| Roll printing is selected. Press Load/Eject and load a roll. | 03060A00-2E35 | Roll media is not loaded for internal printing. | Перезагрузите рулог бумаги. Reload the roll media. |
Ошибки в сервисном режиме
| Code | Description | Action |
| E141-4046 | Number of recovery rotations reaching 50,000 or more | Замените комплект очистки, затем обновите счетчик деталей в сервисном режиме. Replace the purge kit, and then clear the parts counter in the service mode. |
| E146-4001 | Borderless/flow idle ejection/mist recovery count error | Замените блок для отработанных чернил или вентилятор тумана или поглотитель отработанных чернил или мультисенсор, а затем обновите счетчик запчастей в сервисном режиме. Replace the waste ink tank unit or mist fan or waste ink absorber or multi sensor reference, and then clear the parts counter in the service mode. |
| E161-403E | Abnormal temperature rise in printhead | Замените печатающую головку. Replace the printhead. |
| E194-404A | Non-discharging nozzle count error | Замените блок датчика управления головкой, а затем очистите счетчик деталей в сервисном режиме.Replace the head management sensor unit, and then clear the parts counter in the service mode. |
| E196-4040 | Checksum error | Замените главную плату контроллера. Replace the main controller PCB. |
| E196-4041 | Flash memory erase error | Замените главную плату контроллера. Replace the main controller PCB. |
| E196-4042 | Flash memory write error | Замените главную плату контроллера Replace the main controller PCB. |
| E196-4045 | EEPROM write error | Замените главную плату контроллера. Replace the main controller PCB. |
| E196-404C | Serial number mismatch between boards | Execute PCB replacement mode or replace the main controller PCB. |
| E196-404D | Machine ID mismatch between boards | Замените главную плату контроллера Replace the main controller PCB. |
| E196-404E | EEPROM read error | Замените главную плату контроллера. Replace the main controller PCB. |
| E198-401C | RTC error | Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB. |
| E198-401D | RTC low battery error | Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB. |
| E198-401E | RTC clock stop | Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB. |
| E199-404B | Temperature/humidity sensor board connector out of position | Проверьте разъем платы датчика температуры / влажности или замените плату.Check the temperature/humidity sensor board connector or replace the board. |
| E602-401A | HDD failure | Замените жесткий диск. Replace the HDD unit. |
| E602-401B | HDD connection error | Проверьте разъем жесткого диска. Замените жесткий диск. Check the HDD connector/Replace the HDD unit. |
| E144-4047 | Number of carrriage scan operation is full | Замените рулонный блок, затем обновите счетчик деталей в сервисном меню. Replace the tube unit, and then clear the parts counter in the service mode. |
| E144-4048 | Printhead ink filling failure | Замените печатающую головку. Replace the printhead. |
| E196-4043 | Memory error | Выполните обновление прошивки или замените главную плату контроллера.Execute firmware update or replace the main controller PCB. |
| E196-4044 | Firmware size error | Выполните обновление прошивки или замените главную плату контроллера.Execute firmware update or replace the main controller PCB. |
Author
Topic: Canon iPF6300 03800500-2f30 (Read 28233 times)
Hello
Some time ago i got this Canon iPF6300 printer. I bought it second hand, it has not seen much of use.
But all i get from it, is the «03800500-2f30» error. It does the nozzle check, the beebs and gives me this error.
I know the error means «Head management sensor position adjustment error.» But nothing else. I do not know where this head management sensor is.. and how to fix this.
It gave me the same error when i tried to do the Head management sensor calibration in service mode.
I have also gotten other errors, but now it seems to have settled on this one error.
The print head does not seem to be clogged, and i did clean them, no effect. I’m wasting ridiculous amounts of ink on the cleaning cycles it does every time just to give me the same error (fresh tanks almost empty!).
Anyone have any insight on these flimsy looking devises, or know a forum where i should go ask?
The only way i can start the machine, is in the service mode. As in it it does not try to do the cleaning and crash thing.
Errors i have seen so far:
03130031-2f49
03130031-2618
03800500-2f30
03800500-2f40
03130031-2f52
And if anyone knows a link to the service manual, share. I can only find ipf8000 service manual.
Regards. Aleksi Koski
« Last Edit: June 23, 2014, 02:38:50 pm by monkeymon »
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Aleski, has the printer ever printed normally (without error messages and clear nozzle check) since you bought it?
The Canon large format printer Wiki site is the best resource for your problems: http://canonipf.wikispaces.com/page/messages/FAQ
Pete
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No, it had this problem when i got it. It was still running the first inks… Can’t get past the nozzle check.
What i’m now interested is, how do i remove the head sensor?
And is this normal? In the picture, seems like to other head has been pushing out a lot of ink.. and other seems pretty much clean? Though i have emptied the left head several times, and right only couple.
Am i right to assume the black box thing is the sensor i should probably replace?
« Last Edit: June 23, 2014, 03:16:24 pm by monkeymon »
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03800500-2f30 corrective actions from the IPF6400 service manual:
Check the ink tube unit and surrounding parts
Check the purge unit and surrounding parts
Check the head management sensor and surrounding parts (this tall narrow part is located vertically at the far right hand end of the purge unit, underneath the right cover)
Check the flexible cable unit and surrounding parts
Check that the printhead is installed correctly
Replace the main controller PCB
Replace the printhead
Replace the carriage unit
Head management sensor
The photo-transmission-type sensor detects that the printhead is discharging ink. The carriage moves to and stops at the detection positions for individual nozzle arrays. When the carriage is at a stop, nozzles discharge ink on after another. The sensor detects each nozzle due to the voltage change caused when ink discharged from the nozzle blocks the sensor light. Non-discharging nozzle detection is carried out at the following timings:
— After the execution of Cleaning 1, Cleaning 2, Cleaning 3, Cleaning 6 or Cleaning 10
— After the number of copies that has been set by the user menu choice Nozzle Check Frequency have been printed
If more than a specified number of non-discharging nozzles have been located in one session of non-discharging nozzle detection, the normal cleaning sequence is
launched before a second session of non-discharging nozzle detection is conducted. If more than a specified number of non-discharging nozzles are located in the
second session of non-discharging nozzle detection, the normal (High) cleaning session is launched before a third session of non-discharging nozzle detection is
conducted.
If there are at least 320 non-discharging nozzles out of 2560 nozzles as the result of non-discharging nozzle detection, printing is canceled after displaying a message
to replace the head.
However, if service mode: [SERVICE MODE] > [SETTING] > [HEAD DOT INF] is [ON], the following message appears.
If there are at least 30 nozzles unable to correct the non-discharging state and the number of non-discharging nozzles is less than 100 out of 2,560 nozzles as the
result of non-discharging nozzle detection, printing can continue after displaying a message to check the printing. Also, if the number of non-discharging nozzles
is at least 100 but less than 320 nozzles, printing can continue after displaying a message to check the head. And if there are at least 320 non-discharging nozzles,
printing is canceled after displaying a message to replace the head.
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Best Regards,
Robert
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Thanks.. i have the ipf8300 service manual
http://canonipf.wikispaces.com/file/view/ipf8300+Service+Manual.pdf
says the same things… but i’m pretty much looking for some user experience / expertise on how to actually get this running.
All large format printers are extraordinarily complex beasts, and frequently challenge even the most experienced service techs in diagnosis, with the end result (when under warranty) of throwing different new parts into it and assessing the results — in the iPF’s, beginning with the printheads at $400-450 retail each.
I recently had a three year old iPF 5100 failure, with «multifunction sensor failure» error message. Simple, I thought, so I bought a $45 replacement, removed the accessible sensor, but was unable to plug its tiny ribbon cable into the new one without complete shell dis-assembly and a number of deeper parts. Finally re-assembled and turned on, what followed was the same error as well as several other sensor errors. With the printer’s age and with considerable «mileage» on the printheads, and no guarantee that I could reasonably get the printer running again, I replaced it with a new unit, as the $1500 costs was just about identical to the retail value of a new printer’s starter inks (~$600) and two printheads (~$900). With a year’s warranty to boot.
The moral of the used printer story I’ve gleaned from over seven years following the iPF Wiki is that unless proven in your presence to print normally, and error message-free, regardless of what the seller says, a used printer is liable to become an expensive, frustrating experience. And not only with Canon’s — check out this humongous thread on Epson’s equivalent to the iPF 6300: http://www.luminous-landscape.com/forum/index.php?topic=61585.0
My recommendation — unless money, time, and electronic/mechanical repair expertise are not lacking — is to cut your losses now, and sell whatever ink (if in date) you have.
Pete (The used Printer Pessimist!)
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Well i’m not going to give up on this.. i never give up on anything. It has never failed me.. so far 
..
The ink is no problem, i know how to get it cheaply.
Print-heads do cost a lot to start replasing them before i know that that is exactly what i need to do. I would also need to know witch print head to relapse, as it’s not possible that both are failing.
I actually do not think these machines are so complicated, the more i learn about them.. the simpler they seem. But it would be nice ones in a while, to not to have to learn everything about a machine i use.
But if there is anyone less pessimistic, i have now 3 errors i get regularly on 2 different occasions:
When i do a nozzle check, i get :
03800500-2F40 «The non-discharge of all colors and chips (A/B, EVEN/ODD) and nozzles is detected.»
or
03800500-2F30 «Head management sensor position adjustment error.»
These come in the end phase of the nozzle check.
When i try to print, i get :
03130031-2f49 (I can’t find this in the ipf8300 service manual. Might be something related to magenta ink tank, or replace the left side print head.)
This comes almost instantly.
The left side print head problem might go whit what i have seen, as when i look at the machine trying to do the nozzle check.. it seems to only try the left side print head.
Question is, what would happen if i switch the printheads? This way i could be sure that it’s the printhead.. as it should give me a different error (2f49 Left Head or 2f50 Right Head). But will there be some irreversible damage when the inks get mixed up?
« Last Edit: June 23, 2014, 10:10:53 pm by monkeymon »
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Well i’m not going to give up on this.. i never give up on anything. It has never failed me.. so far
The ink is no problem, i know how to get it cheaply.
Print-heads do cost a lot to start replasing them before i know that that is exactly what i need to do. I would also need to know witch print head to relapse, as it’s not possible that both are failing.
I actually do not think these machines are so complicated, the more i learn about them.. the simpler they seem. But it would be nice ones in a while, to not to have to learn everything about a machine i use.
But if there is anyone less pessimistic, i have now 3 errors i get regularly on 2 different occasions:
When i do a nozzle check, i get :
03800500-2F40 «The non-discharge of all colors and chips (A/B, EVEN/ODD) and nozzles is detected.»
or
03800500-2F30 «Head management sensor position adjustment error.»These come in the end phase of the nozzle check.
When i try to print, i get :
03130031-2f49 (I can’t find this in the ipf8300 service manual. Might be something related to magenta ink tank, or replace the left side print head.)
This comes almost instantly.
The left side print head problem might go whit what i have seen, as when i look at the machine trying to do the nozzle check.. it seems to only try the left side print head.
Question is, what would happen if i switch the printheads? This way i could be sure that it’s the printhead.. as it should give me a different error (2f49 Left Head or 2f50 Right Head). But will there be some irreversible damage when the inks get mixed up?
It’s almost a given that you have defective printheads, which is by far the most common problem, and Canon considers them «consumables». They are easily replaced, but you must go through the «replace printhead» menu, which first purges ink from the feed lines and heads, then refills the heads. Dumps about 150ml of ink into the waste tank, so if its capacity tank is down to 20% you will need to replace it first. I certainly wouldn’t recommend switching heads. If in its previous life printing was forced with too many burnt-out nozzles, head temps will rise, and too much current can be drawn through the controller board causing its failure also.
Printers not very complicated? LOL!! My 5100 service manual is almost 400 pages, much very technical. It might be enlightening to call Canon support to get their feedback, but the combinations and permutations of possible interacting problems with multiple error messages — each of which with many causes — staggers my mind. And the reason that techs often use the empirical approach of replacing the most common failed parts until the beast is resuscitated — or not!
Good luck!
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I regret that I’m unable to add in depth to the technical discussion in this thread, but just a quick note to say that you can’t swap the heads over Left to Right — they’re not initially ‘handed’ as new but, once installed, the printer then codes them with their original location. I can say this for certain as, when my iPF8300 was serviced in 2012, the tech mistook the old Right head I had just replaced for the second new head he had also asked me to order, and tried three times unsuccessfully to install it as the Left head, wasting a lot of ink in the process, before I realised what he was doing — the printer simply threw an error each time.
Hope that might at least save you some time and ink, and good luck with your iPF6300.
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Thanks, this was good piece of information.
I thought there might be something like this… so there is now way i can test this without getting a new print-head. That is what i was trying to avoid.
The thing is, these heads have not seen much use.. i can only see 5 prints in the job menu. I think the 5 prints are all that have ever been printer whit this machine.
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Thanks, this was good piece of information.
I thought there might be something like this… so there is now way i can test this without getting a new print-head. That is what i was trying to avoid.
The thing is, these heads have not seen much use.. i can only see 5 prints in the job menu. I think the 5 prints are all that have ever been printer whit this machine.
That’s a shame. The crazy thing is that if they had used it more the heads might still be «alive». After letting my iPF6300 sit and powered off for over a year last week I needed to get it back into action. I had to replace the Photo Magenta ink and and the left print head. the next step was running a nozzle check. Followingthat I made the first «real» print a 22 x 33 inch print of a close up of a Sunflower with green leaves against a blue sky, on Canson Rag Photographique 310 gsm using Canson’s profile for the iPF6300. The printing was beautiful: color was spot on and there were no ink splatters or streaking. Since getting the printer back into condition I’ve been printing on a daily basis with no problems, This time I’ll be leaving the pritner turned on and running.
A friend with an IPF8300 in a similar situation to mine found out earlier this year that if he leaves the printer on and just makes a small print once a week he has no problems when he’s ready to make a run of large scale prints.
I guess the moral of the story is that once you do have the printer back in running operation you should be very happy with it. I know ( having jsut bought two printheads I knowbelieve me I know) that the print heads aren’t cheap but if you plan on doing a steady amount of printing it should be a worthwhile investment.
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Shame the printheads cost so much if they are so sensitive, but hey… maybe i only need one
I’m truly waiting to get this thing running, my first printer. I got hooked when i was in school, even though i shoot film.. i like the inkjet printing. Just bought a flextight and this printer, to really get the printing going. That is what i like in photography, can’t stand just looking images on my screen. The print is the thing for me.
But yeah, i’m going to buy one printhead.. hopefully i can test it out whit the inks i still have. Shame i accidentally run the printhead removal thing too many times, it might have just spent the inks i needed to test the new head when i get it.
I was maybe.. a bit expecting to run to problems like this. As i knew the previous owner had barely printed whit it. I’m going to definitely keep it running when i get it to run.
The last print i see in the logs, have been made 2013/07/04.. so it has been sitting unused for almost a year.
« Last Edit: June 24, 2014, 10:08:18 am by monkeymon »
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Well that is the problem. These things need to be plugged in all the time. They turn on automatically and monitor the nozzles several times a day and agitate the ink carts too. If he let it sit like that I»m sure the heads are gone.
j
The last print i see in the logs, have been made 2013/07/04.. so it has been sitting unused for almost a year.
[/quote]
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The thing i can’t get my head around is.. why is there any way to actually test the printheads? How can it give errors when i try to test them? Why it does not just do the test print, so i could see wich or if any nozzles work.
What is the point in this machine, that it has been made so.. that there is no way to override the errors and force it to print test patterns.
And the fact, that i can’t ever start it without it going to all the nozzle checks and eventually giving hardware error and crashing.
Just seems really badly designed machine in this way.
But no can do, just have to start spending.. and get them printheads and inks.
« Last Edit: June 24, 2014, 12:30:34 pm by monkeymon »
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The thing i can’t get my head around is.. why is there any way to actually test the printheads? How can it give errors when i try to test them? Why it does not just do the test print, so i could see wich or if any nozzles work.
What is the point in this machine, that it has been made so.. that there is no way to override the errors and force it to print test patterns.
And the fact, that i can’t ever start it without it going to all the nozzle checks and eventually giving hardware error and crashing.
Just seems really badly designed machine in this way.
But no can do, just have to start spending.. and get them printheads and inks.
…because among the multiple error codes is one that states no ink is being discharged. And if printing is forced somehow, without the cooling effect of ink, the thermo-electric nozzles will self-immolate, likely followed by another cascade of errors involving controller boards, etc.
Bubble-jet head technology is fundamentally different from Epson piezo-electric heads with mechanical ejection, as Canons heated nozzles instantly vaporize the ink to discharge it. The heads have a huge nozzle redundancy, with auto re-mapping of failed (burnt/shorted out) nozzles. When too many have failed, head replacement is the simple cure.
Simply ink-clogged nozzles are a rarity it seems. In the four heads I’ve replaced over the years, multiple A and B cleanings had zero effect on the nozzle print abnormalities after head error messages, and a Canon tech once told me that if one cleaning doesn’t affect it, more are simply a waste. Most Canon users see no need to do nozzle check prints until head error messages appear. The printer goes through it’s own internal nozzle check routine on a regular basis, and I assume this is when its remapping happens if needed.
Here’s hoping that two new heads will solve your problems, but it seems clear to me that deeper issues are at work with the several unusual error codes…
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Yeah, i have read how the heads work. But there is definitely ink in the heads, and i does flow trough the heads.. otherwise it would not consume all the ink it’s consuming.
But maybe it’s just pumping ink thought it, but the nozzles do not fire up.
I’m aware that there is some sort of limit to how many nozzles can be out of order for the printer to agree to operate.
I’m going to get only one head, as if I replace the left head. It should at least give me another error for the right head, if it does not. Then relapsing heads won’t do me any good.
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I’ve attached a JPG of the head management sensor removal from the 5100 service manual. The purge unit, which fills the void to the right of the sensor must be removed first for access, after rotating a gear on the outboard side of the purge unit to uncap the printheads and allow the carriage to be moved out of the way over the platen.
Pete
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I’ve gotten this message twice over the past month, with relatively new heads in an IPF 9100. The printing and nozzle checks are perfect, and Canon tech indicates it’s an error in either the carriage board, the detection sensor, or the ribbon cable. It would take a $1500 tech visit to set it right.
I’ve been able to get around it by entering the service menu and clearing the error code (a phone call to tech helped me do this).
I’m about to start a fresh thread regarding my need to decide to fix this printer, by a used one, or replace with a smaller 44″ machine.
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I do not think it’s the sensor… as i get the power supply when i try to run «HEAD CNT CHK» in service mode. This should just give info are the print head connections ok, but gives 03130031-2618 power supply error.
Every error i get, seems to point to the heads.
2 f 49 Short-circuit in the head
2618 voltage error in the head
2 f 30 clogged print nozzles
2 f 40 I think probably the same problem ( Canon people have no idea )
« Last Edit: June 25, 2014, 09:39:45 pm by monkeymon »
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Well, got both new heads.. did not do any good.
Canon says it’s the main board, but i do not think so.. as everything on it seem to work. It would be pretty weird if it would break so precisely.
The main problem seems to be the 03130031-2618, power supply error. As this is what i get when i try to do the «HEAD CNT CHK» that should just check the head connections. «NOZZLE INF» shows that all nozzles are not firing.
Does anyone know what these flat cables specifically do? As in the picture i have disconnected the two wide ones, and the printer still starts up and does everything it does. Gives the same 2618 error on «NOZZLE INF» & if i try to print.
If i disconnect any of the smaller ones, it gives multi sensor error.
I also found this trouble shooting guide : http://www.tdo.se/pdf/Scania/iPF-Troubleshooting-Guide-Level-2.pdf
« Last Edit: September 03, 2014, 02:16:21 pm by monkeymon »
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