Ce 107891 6 ошибка ps5 - Не ошибается лишь тот, кто ничего не делает!

Это очень странная ошибка, которая появляется при попытке запуска различных игр. Большинство пользователей сталкиваются с ней в Cyberpunk 2077, God of War, Ghost of Tsushima, CoD: Warzone, Mass Effect LE и др. Обширный список затронутых игр указывает на то, что ошибка CE-107891-6 на PlayStation 5 появляется из-за каких-то внутренних сбоев, а не файлов игры, как утверждают многие. Есть 2 популярные теории появления проблемы: конфликты отдельного игрового контента с операционной системой или неполадки в копировании данных с внешнего диска на внутренний SSD. В тексте же сообщения просто сказано: «не удается запустить игру или приложение».

Как исправить ошибку CE-107891-6 на PS5?

Сейчас еще настолько ранний этап жизни новой консоли, что официальный сайт Sony не предлагает никаких решений по данной ошибке. По этой причине остается только предполагать о причинах сбой с кодом CE-107891-6 на основе отчетов пользователей. По логике вещей, чтобы исправить проблемы совместимости отдельного контента и неполадки в копировании файлов, нужно провести одну процедуру.

Руководство по выполнению:

Удалить игру со своей системы.
Установить игру заново, но на внутренний SSD – обязательно.

Хоть это не то решение, которые вы бы хотели видеть, пока что только переустановка срабатывает. Нет пользователей, которые указали бы, что у них сработало что-то другое. Если ваше желание сыграть в игру устойчиво, просто переустановите ее.

Источник

Every time you get to start your favorite game such as Death Stranding, Dragon Ball FighterZ, Cyberpunk 2077, or God of War but you are welcomed with PS5 Error CE-107891-6.

You’re not alone as this pesky error has been reported by many PS5 users and can be a major roadblock to your gaming experience

PS5 Error CE-107891-6 “can’t start the game or app” occurs most of the time on PS5 and some users are facing it on daily basis.

Need help with error ce-107891-6
by u/WillJ2951 in playstation

But don’t worry, there are solutions available that can help you get back to playing in no time.

What are the reasons for PS5 CE-107891-6?

Although there are a lot of reasons for CE-107891-6 and here are 5 common ones:

There could be a bug in the PS5 system software, in the game/app, or in the storage device’s driver. As no software is made perfect. Otherwise, we wouldn’t have the need for updates for the PS5 system software, games, apps, or storage device drivers.
There could be dust in your PS5 which could lead to Can’t Start Game or App PS5.
Network connectivity issues could cause it. If your PS5 isn’t connected to the internet or your connection is unstable, you may experience this error.
The PSN server might be down
In rare cases, the error code CE-107891-6 can be caused by hardware issues with your PS5

Solution 1: Check if the Play Station Network (PSN) is Down?

PS5 Error CE-107891-6 might be due to PSN servers that might be down due to undergoing maintenance.

So, all you can do is try checking your PSN to confirm whether it’s down or not.

How do I check my PSN status?

Here’s how you can check PSN status:

Go to the PlayStation Network Service Status page.
Check the service status and if there’s any issue all you have to do is wait.
If the server issue is fixed and you’re still facing this error then try the next solution by reinserting the disc.

Solution 2: Eject and Re-insert the game disc

This solution has worked for many users and multiple users have reported that when they tried to eject the disc and then re-insert the game disc resulted in fixing PS5 Error CE-107891-6 “can’t start game or app”

And if you are still facing this error then you can continue to the next solution.

Solution 3: Restart your Router

Restarting your router will allow you to establish a new connection with your ISP without any bugs and help you fix “PS5 CE-107891-6.”

Just follow the steps below:

Turn off your router completely by taking out the power cable from the power switch
Now leave it for 2 minutes and then plug it back in
And check for your internet connection.

Solution 4: Error Code CE-107891-6? Restart Your PS5

Whenever you encounter PS5 CE-107891-6 Death Stranding or any other bug/glitch, you should try restarting your PS5.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache.

So, here is how you can restart your PS5:

Press the PlayStation (PS) button on your controller.
From the menu shown, Select the Power option (right-most)
From the small menu that will appear on the power icon, select the last option “Restart PS5”
While your PS5 restarts, don’t unplug any cord to avoid any hardware failure.

Here’s a supporting video to restart PS5 for your ease:

If restarting still produces the error PS5 CE-107891-6“ Death Stranding, then you must give a try to the upcoming solution as it has been of great help to many users.

Also Read: COD Modern Warfare 2 mission “Alone” Crashing On PS4

Solution 5: Rebuild Database on PS5 to Fix CE-109573-5

Rebuilding Database on PS5 allows the PS5 to sort out any issues related to its drive that are causing issues with your game.

Press and hold the power button until you hear the second beep. This will boot your PS5 in Safe Mode.
Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
It may take a moment to display Safe Mode options. Select option 5: “Clear Cache and Rebuild Database“
Select the second option: “Rebuild Database“
Wait for the process to complete and your process will boot back.

This usually doesn’t take much time and here’s a demo video where we rebuild the database on our PS5 taking less than a minute and making it feel faster too.

If Rebuilding database in safe mode hasn’t solved the PS5 Error CE-107891-6,

then continue to the next solution.

Solution 6: Update the System Software Automatically

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing or some random bugs.

It’s highly recommended to have updated PS5 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PS5 firmware:

Through USB
This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
Through Internet
PlayStation searches for an update itself downloads it and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available and how to enable automatic updates on PS5 too using PS5 UI.

NOTE: Make sure the PS5 is connected to the internet.

From the PS5 homepage, access Settings from the gear icon in the top right corner.
Go to System
Click on System Software from the left menu and choose the second option: System Software Update and Settings
From the 2 options, select Update Using Internet.
Now, wait for the system to check for updates and if it’s updating don’t try to turn off your PS5. In this case, the PS5 was already up-to-date.

Your PS5 should be with its latest update by now, and you can try running Fortnite to see if it’s still having CE-107891-6 PS5.

And if you want a video guide, here’s a quick video to update your PS5:

Solution 7: Connect to a Hotspot/Different Wi-Fi on PS5

DL Destiny PS5 CE-107981-6 can be due to connection issues with your network. To see if your network is not faulty, try switching to a different Wi-Fi or your mobile’s hotspot.

Go to Settings from the PS5 homepage
Scroll down to Network and click on it to access Network Settings
Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
Now you will see a connected Wi-Fi that can be the issue causing CE-109573-5. Under that, you’d be finding more Wi-Fi signals and in my case, I see the hotspot I turned on as well.
In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks.
Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors.

Here’s how a video for the same process:

Also Read: PS5 error code NP-107938-8

Solution 8: Delete and Reinstall the Game On PS5

The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve PlayStation error CE-107891-6 after this.

To reinstall the game, follow the steps below:

Go to PS5 settings.
Scroll down to Select Storage.
Then select Console storage from the left sidebar and go to Games and Apps in the expanded menu.
Now you will see a list of installed games and applications where you will select the game from the game list and press the Delete button at the bottom right.
Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screen
Select Your Collection from the three options under Game Library to search for your game and download it.

Some options can be difficult to navigate, so we have created a video for your ease where we delete a game and reinstall it.

Solution 9: Contact PS5 Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to PlayStation error code CE-107891-6.

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket

Источник

Руководство по выполнению:

Удалить игру со своей системы.
Установить игру заново, но на внутренний SSD – обязательно.

Every Time you get to start your favorite game such as Death Stranding, Dragon Ball FighterZ, Cyberpunk 2077, or God of War but you are welcomed with PS5 Error CE-107891-6?

How To Fix “Connection Timed Out�…

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Is that so?

PS5 Error CE-107891-6 “can’t start the game or app” occurs most of the time on PS5 and some users are facing it on daily basis.

Like you other users also face Error CE-107891-6 on PS5 and reported it on Reddit.

But you don’t need to worry now!

Because we have 9 easy fixes for you to get over PS5 Error CE-107891-6 in the guide below.

What are the reasons for PS5 CE-107891-6?

Although there are a lot of causes of CE-107891-6 and here are 4 common ones:

There could be a bug in the PS5 system software, in the game/app, or in the storage device’s driver. As no software is made perfect. Otherwise, we wouldn’t have the need for updates for the PS5 system software, games, apps, or storage device drivers.
There could be dust in your PS5 which could lead to Can’t Start Game or App PS5.
The storage device is full so that there’s no space for the running of the game/app leading to CE-107891-6.
Can’t Start Game or App PS5 could occur due to power surge or electrical short.

Solution 1: Check if the Play Station Network (PSN) is Down?

PS5 Error CE-107891-6 might be due to PSN servers that will be undergoing maintenance.

So, all you can do is try checking your PSN to confirm that it’s down or not.

How do I check my PSN status?

Here’s how you can check PSN status:

Go to the PlayStation Network Service Status page.
Check the service status and if there’s any issue all you have to do is wait.
If the server issue is fixed and you’re still facing this error then try the next solution by reinserting the disc.

Solution 2: Eject and Re-insert the game disc

So, you try this as many other users were able to fix their PS5 CE-107891-6.

And if you are still facing this error then you can continue to the next solution.

Solution 3: Restart your Router

Restarting your router will allow you to establish a new connection with your ISP without any bugs and help you fix “PS5 CE-107891-6.”

Just follow the steps below:

Turn off your router completely by taking out the power cable from the power switch
Now leave it for 2 minutes and then plug it back in
And check for your internet connection.

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After checking the internet connection if you are still facing PS5 CE-107891-6 then continue to the next solution.

Solution 4: Restart Your PS5

This technique will completely shut down your PS5 making sure all the power is drained.

It will recreate all the configurations before starting up and help you fix ce-107891-6.

Check out the best Tips: PS5 Won’t Turn On?

So, here’s how to power cycle PS5:

Tap and Hold the power button on the console for at least 10 seconds until the blinking LED light turns off.
Unplug the power plug from the back of the console and after a minute click on the power button of your console which will drain all the power.
Now, wait for 20 minutes, plug everything back
After restarting your PS5, launch Warzone to see if the PS5 Error CE-107891-6 is fixed.

And if you want to restart your PS5 through the main menu then follow this video guide:

If the above solution didn’t fix PS5 Error Code ce-107891-6 Dragon Ball FighterZ then move on to the next solution.

Solution 5: Rebuild Database In SafeMode

This is also the best solution that has worked out for many users fixing PS5 Error CE-107891-6 God Of War.

This Rebuild Database on PS5 feature allows you to clean up the data on your PS5 and clear the corrupted files that are causing PS5 Error CE-107891-6.

First, make sure your PS5 System Software is up to date
Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
Press and hold the power button until you hear the second beep and it will boot in Safe Mode.
Now go down to option number 5 and select “Rebuild Database“
Wait for the process to complete and your PS5 Error Code CE-107891-6 problem will be solved.

Video Guide For Rebuild Database on PS5:

If the PS5 rebuild database in safe mode hasn’t solved the PS5 Error CE-107891-6,

then continue to the next solution.

Solution 6: Update the System Software Automatically

You need to update your PS5 System software to the latest version to fix PS5 Error CE-107891-6 Death Stranding.

Make sure your PS5 has a proper internet connection.

How do I update my PS5 software?

So, you will be updating the system software automatically:

On your screen with the help of the PS5 DualSense controller go to Settings.
Now select System > System Software Update and Settings.
Next set updates to download and install automatically.
Then select Update System Software and your PS5 will check for updates.

If there are any updates, then after that PS5 will handle all the worries and all you need to do is wait.

Video Guide to Update PS5 System Software:

And if you are still facing PS5 Error CE-107891-6 then follow the next solution.

Solution 7: Improve Your Wi-Fi Speed

How do I improve my Wi-Fi Speed?

PS5 can’t start game or app PS5 Error CE-107891-6 Dragon Ball FighterZ also occurs when the router is too far from your PC.

So, try bringing your router close to your system, and your PS5 will receive strong signals leading to a stable internet connection.

Make sure you use a wireless device that is compatible with the 5GHz band instead of 2.4GHz.

Or you can establish a wired internet connection too. And then check for PS5 Error CE-107891-6 can’t start game or app is solved.

After improving the Wi-Fi speed if you still have ce-107891-6 Cyberpunk 2077,

then move to the next solution

Solution 8: Delete and Reinstall the Game On PS5

As the PS5 Error CE-107891-6 Death Stranding could be due to corrupted installation files of the game, it’s best you uninstall it and then download a fresh version of it.

To reinstall the game on PS5 follow the steps below:

Select the gear icon on the top right of your home screen.
Select Storage.
Then select Console storage and go to Games and Apps.
Now you will see a list of installed games and applications.
Press the Delete button in the bottom-left and confirm
After that, you can reinstall the game by disc or online.
And check if PS5 Error CE-107891-6 can’t start the game or app is fixed.

Solution 9: Contact PS5 Support

The last way you can sort out the PS5 Error CE-107891-6 is to Contact PS5 Support.

The PS5 Error CE-107891-6 can be specific to your console and PS5 Support can possibly fix this.

Hope all the above solutions help you to solve PS5 Error CE-107891-6.

If still, you have a query feel free to share your experiences and question in the comments section down below.

Why can’t my PS5 start game or app? How to fix this issue effectively? This post of MiniTool would summarize possible reasons for the issue and then provide you some troubleshooting methods based on that.

If you are lucky enough to get the PlayStation PS5 console restock, you can play games on this powerful and amazing console. However, you may encounter some PS5 issues during the gameplay. The “PS5 can’t start game or app” is one of confusing errors.

The “PS5 can’t start game or app” error may come with error codes like CE-100095-5, CE-107891-6, CE-107885-9, etc. Like other gamers, you probably raise the question: why can’t my PS5 start game or app. Well, the section below lists some reasons.

Why Can’t My PS5 Start Game or App

Multiple factors can result in the “PS5 can’t start the game or app” error. It could be the version of the PS5 system software, issues with the storage device, or incompatibility issues with system software or games. Here, some possible causes for the error are summarized as follows.

The bug in the code. It could be a bug in the PS5 system software, in the game/app, or in the storage device’s driver.
The overheated hardware. When your PS5 console gets dirty inside and there’s no good airflow, different types of error may occur including the one discussed in this post.
The storage device failure. If you install the game/app on the secondary internal SSD or an external HDD, it might be failing or malfunctioning causing the “PS5 can’t start the game or app” error.
Insufficient storage on the device. The storage device is full so that there’s no space for the running of the game/app. Besides, if you use PS5 for a long period of time without turning it off, it will fill up the cache triggering different types of errors.
The corrupt or missing system file. It might be difficult to track down because not every system file is used all the time.
Unstable power current. This situation may occur due to power surge or electrical short.

Also read: Nintendo Switch Unable to Start Software: 9 Solutions

Fix 1: Restart the PS5 Console

A simple and easy way to fix the “can’t start game or app PS5” error is to restart the PS5 console. You can do that with given steps below.

Step 1: Turn off the PS5 console.

Step 2: Unplug the PS5 cable from the wall power outlet. Besides, you should disconnect any peripheral attached to the PS5 including the DualSense controller.

Step 3: Keep your PS5 console in this state for 3 minutes or so before plugging the PS5 power cable back into the wall outlet.

Step 4: Connect the DualSense controller to the console and turn on the device. After that, wait for the PS5 system software to load fully.

Tip: If the game/app that triggers the issue is installed locally, don’t connect anything to the PS5 console and try launching it first. On the contrary, if the game/app is installed on an external storage device, connect it to the console and wait until it’s recognized and enabled.

Fix 2: Reinstall the Faulty Game or App

You may receive the “can’t start the game or app PS5” error message when the game or app is not properly installed or some of its core files are missing/corrupted. In this case, you need to delete the game or app completely from the console and then reinstall it.

Step 1: Run the PS5 console and click on the gear icon to open its Settings menu.

Step 2: Scroll down the pop-up Settings menu to find and choose Storage.

Step 3: After you select Games & Apps, all the PS4 and PS5 games installed on the console will be listed. By default, they are arranged by the order of time that you play, so games played the longest ago are at the top.

Step 4: Scroll down the list and check the items causing the issue, and then click on the Delete button at the bottom right corner.

Step 5: If you receive a window asking if you are sure to delete the picked games, confirm the operation and wait for the finish of the uninstallation process.

Tip: Don’t turn off the console before the progress bar tells you that the deletion process is complete.

Step 6: Restart the PS5 console, and then download and install the game/app deleted before again. Then, launch the game/app to see if it loads smoothly.

Also read: Can You Download Games on Nintendo Switch? How to Do That?

Fix 3: Check PS4 to PS5 Compatibility

It’s likely that there’s an incompatibility issue with the currently-installed PS5 system software leading to the “PS5 can’t start the game or app” error. According to user reports, this error message sometimes appears when they trying to run PS4 games on the PS5 console.

If the error code CE-107885-9 keeps showing up on the screen, double-check if the game is compatible with your PS5 console.

Related article: PS5 Exclusives for Now, 2022, and Upcoming Years [Guide]

Fix 4: Check the Disk for Errors

If there’s something wrong with the PS5 internal or external hard drive, you could receive the “can’t start the game or app PS5” message too. Given that fact, you’d better to check your hard drive for errors. As you know, PS5 comes with a PCIe Gen 4 M.2 NVMe SSD.

Hence, it is suggested that you perform an SSD health check while receiving the “PS5 can’t start the game or app” error. As an expertized partition manager, MiniTool Partition Wizard comes into use. Its Surface Test and Check File System features can help you check the hard drive for errors.

Remove the PS5 internal or external hard drive from the console and connect it to your computer. Then download and install MiniTool Partition Wizard on the PC by clicking the button below and following on-screen instructions. After that, follow these steps to check the health of your hard drive.

Free Download

Step 1: Launch MiniTool Partition Wizard to access its main interface.

Step 2: Highlight the connected drive and click Surface Test in the left pane.

Step 3: In the prompted window, click on the Start Now button to begin the scan process.

Step 4: All the scan result will be shown after the process ends. If there’s any blocks marked with red colour, it means that your hard drive includes bad sectors. Then you can refer to this bad sector repair tutorial to remove them.

Step 5: To detect file system errors, right-click on the partition of the target drive and click Check File System in the context menu.

Step 6: Choose Check & fix detected errors and click Start to execute the operation.

How Much Storage Does the PS5 Have & How to Increase Space

Fix 5: Change Saved Data and Game/App Settings

Step 1: Open Settings on the PS5 console and move to Saved Data and Game /App Settings.

Step 2: Click on the Game Presets tab in the left pane, and then move to the Performance Mode or Resolution Mode section in the right side of the window.

Step 3: Change it from Game Default to Performance Mode.

Tip: If the game preset has already been set to Performance Mode, try switching to the Game Default option instead because some games can get best results by running at default settings.

Step 4: Restart your PS5 console and open the game with boot issue to see if it runs properly now.

Fix 6: Update the System Software

An outdated software version can cause multiple issues or glitches. Fortunately, the Sony company keeps releasing new updates that can help you fix bugs and improve the performance of your PS5. Moreover, the new update may bring additional features so that you can obtain better game experiences.

How to update the PS5 system software to the latest version? Here is the step-by-step guide for you.

Step 1: Before starting the process, make sure that your console has a stable Internet connection.

Tip: It is recommended that you use the fiber connection rather than Wi-Fi while updating the system software.

Step 2: Navigate to Settings > System > System Software > System Software Update and Settings.

Step 3: Choose Update System Software. If there’s an available update, download and install it by following on-screen instructions.

Fix 7: Rebuild PS5 Database

Rebuilding database is an operation that restores the database to a previous state. It can be done by removing all the data from the present database and then importing data from a backup file. This method can fix a slow or freezing system and keep the PS5 console running smoothly.

To rebuild the PS5 database, download and open the PS5 Database Manager. Then click File and choose Open Backup File. After that, tap Start Rebuild Database and follow pop-up instructions to complete the operation. Alternatively, you can also use the steps below to rebuild your PS5 database.

Step 1: Turn off the PS5 console, and then press and hold the Power button on the device until you hear two beeps.

Step 2: Plug the controller into the PS5 system with a USB cable and press the PS button on the controller. Then it will boot into the Safe Mode.

Step 3: Choose the Clear Cache and Rebuild Database option to continue.

Step 4: Pick Rebuild Database in the next screen.

Tip: If your console is full of cache, click Clear Cache to remove it.

Step 5: After the process ends, restart the console.

Fix 8: Factory Reset PS5

If PS5 says can’t start game or app still, try performing a PS5 factory reset. This operation will bring your PS5 console to its original state. Here are the steps for doing that.

Note: As data saved on the console will be erased after executing the factory reset, you should make a full backup before starting the reset process.

Step 1: Open Settings from the home menu of the PS5 console.

Step 2: Move to System Software > Reset Options > Reset your console.

Step 3: Then the console will be reset automatically. You just need to wait for the finish of the operation.

Step 4: Restart your PS5 console and install the game/app again. After that, run the game/app to see if the error is solved.

Tip: If prompted, simply sign back into your account.

What if PS5 says can’t start game or app? Don’t worry! This tutorial summarizes some effective methods for you. Have a try now! Click to Tweet

Bottom Line

Why can’t my PS5 start game or app? How to deal with the “can’t start the game or app PS5” error? Answers to these questions can be found in this post. In addition, detailed steps of each solution are listed. Hence, you can follow them and don’t make mistakes.

If you have any thoughts about “PS5 can’t start game or app”, please leave your words in the comment area below. For any questions about the MiniTool software, contact us by directly sending an email via [email protected]. We will make a reply as soon as possible.

Why Can’t My PS5 Start Game or App

The bug in the code. It could be a bug in the PS5 system software, in the game/app, or in the storage device’s driver.
The overheated hardware. When your PS5 console gets dirty inside and there’s no good airflow, different types of error may occur including the one discussed in this post.
The storage device failure. If you install the game/app on the secondary internal SSD or an external HDD, it might be failing or malfunctioning causing the “PS5 can’t start the game or app” error.
Insufficient storage on the device. The storage device is full so that there’s no space for the running of the game/app. Besides, if you use PS5 for a long period of time without turning it off, it will fill up the cache triggering different types of errors.
The corrupt or missing system file. It might be difficult to track down because not every system file is used all the time.
Unstable power current. This situation may occur due to power surge or electrical short.

Also read: Nintendo Switch Unable to Start Software: 9 Solutions

Fix 1: Restart the PS5 Console

A simple and easy way to fix the “can’t start game or app PS5” error is to restart the PS5 console. You can do that with given steps below.

Step 1: Turn off the PS5 console.

Step 2: Unplug the PS5 cable from the wall power outlet. Besides, you should disconnect any peripheral attached to the PS5 including the DualSense controller.

Step 3: Keep your PS5 console in this state for 3 minutes or so before plugging the PS5 power cable back into the wall outlet.

Step 4: Connect the DualSense controller to the console and turn on the device. After that, wait for the PS5 system software to load fully.

Fix 2: Reinstall the Faulty Game or App

Step 1: Run the PS5 console and click on the gear icon to open its Settings menu.

Step 2: Scroll down the pop-up Settings menu to find and choose Storage.

Step 4: Scroll down the list and check the items causing the issue, and then click on the Delete button at the bottom right corner.

Step 5: If you receive a window asking if you are sure to delete the picked games, confirm the operation and wait for the finish of the uninstallation process.

Tip: Don’t turn off the console before the progress bar tells you that the deletion process is complete.

Step 6: Restart the PS5 console, and then download and install the game/app deleted before again. Then, launch the game/app to see if it loads smoothly.

Also read: Can You Download Games on Nintendo Switch? How to Do That?

Fix 3: Check PS4 to PS5 Compatibility

If the error code CE-107885-9 keeps showing up on the screen, double-check if the game is compatible with your PS5 console.

Related article: PS5 Exclusives for Now, 2022, and Upcoming Years [Guide]

Fix 4: Check the Disk for Errors

Free Download

Step 1: Launch MiniTool Partition Wizard to access its main interface.

Step 2: Highlight the connected drive and click Surface Test in the left pane.

Step 3: In the prompted window, click on the Start Now button to begin the scan process.

Step 5: To detect file system errors, right-click on the partition of the target drive and click Check File System in the context menu.

Step 6: Choose Check & fix detected errors and click Start to execute the operation.

How Much Storage Does the PS5 Have & How to Increase Space

Fix 5: Change Saved Data and Game/App Settings

Step 1: Open Settings on the PS5 console and move to Saved Data and Game /App Settings.

Step 2: Click on the Game Presets tab in the left pane, and then move to the Performance Mode or Resolution Mode section in the right side of the window.

Step 3: Change it from Game Default to Performance Mode.

Tip: If the game preset has already been set to Performance Mode, try switching to the Game Default option instead because some games can get best results by running at default settings.

Step 4: Restart your PS5 console and open the game with boot issue to see if it runs properly now.

Fix 6: Update the System Software

How to update the PS5 system software to the latest version? Here is the step-by-step guide for you.

Step 1: Before starting the process, make sure that your console has a stable Internet connection.

Tip: It is recommended that you use the fiber connection rather than Wi-Fi while updating the system software.

Step 2: Navigate to Settings > System > System Software > System Software Update and Settings.

Step 3: Choose Update System Software. If there’s an available update, download and install it by following on-screen instructions.

Fix 7: Rebuild PS5 Database

Step 1: Turn off the PS5 console, and then press and hold the Power button on the device until you hear two beeps.

Step 2: Plug the controller into the PS5 system with a USB cable and press the PS button on the controller. Then it will boot into the Safe Mode.

Step 3: Choose the Clear Cache and Rebuild Database option to continue.

Step 4: Pick Rebuild Database in the next screen.

Tip: If your console is full of cache, click Clear Cache to remove it.

Step 5: After the process ends, restart the console.

Fix 8: Factory Reset PS5

If PS5 says can’t start game or app still, try performing a PS5 factory reset. This operation will bring your PS5 console to its original state. Here are the steps for doing that.

Note: As data saved on the console will be erased after executing the factory reset, you should make a full backup before starting the reset process.

Step 1: Open Settings from the home menu of the PS5 console.

Step 2: Move to System Software > Reset Options > Reset your console.

Step 3: Then the console will be reset automatically. You just need to wait for the finish of the operation.

Step 4: Restart your PS5 console and install the game/app again. After that, run the game/app to see if the error is solved.

Tip: If prompted, simply sign back into your account.

What if PS5 says can’t start game or app? Don’t worry! This tutorial summarizes some effective methods for you. Have a try now! Click to Tweet

Bottom Line

Marvel’s Spider-Man: Miles Morales has finally released for PlayStation 4 and PlayStation 5. Hours after it launched, there are players who reported PS5 error code CE-107891-6 while attempting to launch games and apps on PS5.

The PS5 error code CE-107891-6 is making it difficult for users to play the games or consuming the apps they want. If you too are having the same error then this guide will teach you how to fix PS5 error code CE-107891-6.

How to fix PS5 Error Code CE-107891-6?

After purchasing a next-gen console, who wants to see the PS5 CE-107891-6 error message on their screen? The issue is happening every time when players are trying to launch a game or application on PS5 but the console informs user saying that it “can’t start the game or app” via an error screen. There are hundreds of people who are looking for a solution to PS5 Error Code CE-107891-6.

PlayStation website has not officially mentioned the PS5 Error Code CE-107891-6 as of yet. As a result, it’s only possible to speculate on what the reason and solution might be. According to a report in Game Revolution, PlayStation 5 Error Code CE-107891 keeps occurring while attempting to launch Death Stranding. But, they have not faced the same while trying other games and apps on PS5.

It seems like that CE-107891-6 error is occurring because of the compatibility issues, with affected content needs a patch to run correctly on PS5 hardware.

It is likely that PS5 Error CE-107891-6 will occur only while attempting to launch Death Stranding. Since there has been no official announcement from Sony, however, it’s important to reiterate that’s just a speculation for the time being.

If more information on Error Code CE-107891-6 on PS5 becomes available, we will keep updating this guide

That’s all you need to know about how to fix PS5 Error CE-107891-6. While you are here, you would love to read about how to find hidden web browser on PS5.

Horizon Forbidden West: как исправить ошибку CE-107891-6

Из нашего руководства Horizon Forbidden West вы узнаете больше о том, как исправить ошибку CE-107891-6.

Это проблема, которая мешает нам войти в игру и насладиться всем, что она нам предлагает, конечно, следует отметить, что это не проблема, присущая только этой игре, поэтому эта ошибка появляется при запуске PS5, полученное сообщение говорит о том, что игра или приложение не могут быть запущены, теперь, если мы хотим знать, как решить ошибку CE-107891-6, уместно принять во внимание детали, которые собираются которые будут представлены в этом руководстве ниже.

Как исправить ошибку CE-107891-6 в Horizon Forbidden West?

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★★★ Newbie

May 2021

Mass Effect Legendary Edition on the PS5 wont launch error ce 107891-6.

When I first booted it up during launch day it was working fine then after I installed the patch the game wont play anymore on my PS5.

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(814 Views)

★★★ Newbie

ewaldau

May 2021

Same happened with me. Did you find a solution? Ps5 ME legendary stopped working after update same error as you.

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Community Manager

May 2021

Unfortunately it looks like there’s file corruption after the update, and I believe the way forward is to reinstall the game.

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Are you struggling with the PS5 CE-107891-6 error? I know how frustrating it can be when you are trying to open a game or app on your console, only to be met with the message “Can’t start the game or app”.

The good news is that there are some proven ways to fix it.

In this guide, I’ll walk you through everything you need to know about the error and the most effective solutions to fix it.

So, whether you’re an old or a new PS5 user, this guide is what you’ve been searching for to get rid of the CE-107891-6 error for good.

Without any further ado, let’s dive right in!

PS5 CE-107891-6 error code shows the message “Can’t start the game or app”. It typically indicates an issue with corrupt cache files, corrupted data, a faulty hard drive, or network connection issues. Sometimes, the error might occur due to a software bug or system compatibility issues.

That said, below are some effective ways to fix this error on your PS5:

1. Restart PS5 Console

If you’re still encountering the CE-107891-6 error on your PS5, one of the quickest way to fix it is to simply restart your console.

Here’s how to do it:

Press and hold the PS button on your controller until the Quick Menu appears.
Select the Power icon from the Quick Menu options.

Choose “Restart PS5” and confirm your choice.
Wait for the console to fully shut down and then turn it back on.

Once the console is back on, the CE-107891-6 error should be resolved. Otherwise, move to the next step.

2. Restart your Wi-Fi Router

If you’re experiencing the CE-107891-6 error (Can’t start the game or app) while playing an online game, the next thing you need to do is restart your Wi-Fi router.

Sometimes connectivity issues with your Wi-Fi router can cause the error to come up on your console.

A quick restart will ensure a reconnection to your router and fix any network issue on your console.

To restart your Wi-Fi router, follow these steps:

Press the power button on your router and unplug the power cord from it.

Wait for 60 seconds
Plug the power cord back into your Wi-Fi router, press the power button and wait for the router to come online (lights no longer blinking).

Turn on your PS5 console and try launching the game or app again.

If that fixes the issue for you, good! Otherwise, move to the next step.

3. Delete and Reinstall the Game

One of the most effective troubleshooting steps to fix the PS5 CE-107891-6 error is to delete and reinstall the game that is showing the error message.

This can help resolve the problem if the error is caused by corrupted game data.

To delete the game that’s causing the PS5 CE-107891-6 error, follow these steps:

From your PS5’s home screen, navigate to the Settings menu.
Select Storage > Console Storage > Games and Apps to view a list of all installed games and apps to find the game that’s causing the error and select it.

Choose “Delete” from the options menu. Confirm that you want to delete the game and wait for the process to complete.

After deleting the game, reinstall it from the PlayStation Store or your game library.

To do this, go to the PlayStation Store, search for the game, and select “Download” to start the installation process. Alternatively, you can go to your Game library, select the game, and then click on the “Download” button.

Reinstalling the game will ensure that you have a clean and uncorrupted version of the game installed on your PS5. This should resolve any issues that were causing the CE-107891-6 error code.

4. Re-insert the Disc

If you’re experiencing the CE-107891-6 error while playing a game on a physical disc, you can try ejecting and reinserting the disc. Obviously, this does not apply to the PS5 digital edition (if you have this, move to the next step).

Sometimes, the disc can become dislodged or dirty, causing errors to occur. Ejecting and reinserting the disc can help ensure it’s properly seated in the console and clean any dirt or debris off the disc.

To eject and reinsert the disc, follow these steps:

Go to the home screen on your PS5 console.
Highlight the game you’re having trouble with and press the “Options” button on your controller. Then choose the “Close Game” option to exit the game.

Press the eject button on your PS5 to remove the disc.

Inspect the disc for any dirt, scratches, or other damage. If necessary, clean the disc with a soft cotton cloth.
Reinsert the disc into the PS5, making sure it’s properly seated in the disc tray. Wait for the game to launch again.

If the CE-107891-6 error (can’t start the game or app) persists after ejecting and reinserting the disc, try the next fix.

PS5 ws-118720-9 Error “Something Went Wrong” (PROVEN FIX!)

5. Clear System Cache & Rebuild Database in Safe Mode

If you are still encountering the CE-107891-6 error on your PS5, clearing system cache and rebuilding your console’s database in Safe Mode is the next thing you need to do.

This process can also fix corrupted data or files that may be causing the error to occur.

Note: Before proceeding, make sure you have a wired controller as wireless controllers may not work in Safe Mode.

Here’s how to rebuild the database in safe Mode:

First, you need to boot your console into safe mode. To do that, turn off the console first by pressing the power button on the front panel (the power indicator will blink for a few moments before turning off).

While the console is off, press and hold the power button again and release it only after you hear the second beep

Next, connect the controller with the USB charging cable (you must connect with the cable). Once connected, press the PS button on the controller, and you will be shown the safe menu options.

On the safe mode menu, select ‘Clear Cache and Rebuild Database’ (you may also find only ‘Rebuild database’ only option)

On the next page, you will see 2 options – ‘Clear System Software Cache’ and ‘Rebuild Database’.
Click on Rebuild Database.

Wait for the process to be completed. This may take some time depending on the amount of data on your console.
Once done, go back to the menu option and select ‘Clear System Software Cache’
Finally, select option 1 “Restart PS5” from the Safe Mode menu and wait for your console to reboot.

Now, the you should no longer see the message “Can’t start the game or app” on your PS5 console. Otherwise, move to the next step.

6. Update PS5 Firmware

Updating your PS5 firmware to the latest version can also help fix the CE-107891-6 error.

There are two ways to update your PS5 firmware – directly from the system menu settings or manually using a USB flash drive.

Method 1: Using Internet:

Go to Settings > System

Select System Software > System Software Update and Settings

Click on ‘Update Using Internet’

On the next page, click on ‘Update’ button

Wait for the update to be installed (don’t turn off your console during this process)
Once done, your PlayStation 5 console will restart

Method 2: Using USB (Manual Update):

Go to the PlayStation website and download the latest PS5 firmware update file onto your computer. Make sure to download the file that corresponds to your console’s region.

Connect a USB flash drive to your computer, and format it in exFAT, MS-DOS (FAT), or FAT32 format.

Create a new folder named “PS5” on the root directory of the drive. Inside the “PS5” folder, create another folder named “UPDATE” (all in capital letters).
Move the downloaded firmware update file (PS5UPDATE.PUP) into the “UPDATE” folder on the USB flash drive. Hence, the path should be “PS5 > UPDATE > PS5UPDATE.PUP”.

Safely eject the USB flash drive from your computer and plug it into one of the USB ports on your PS5 console.
Turn on your PS5 console and wait for it to detect the USB flash drive.
Go to the system settings as discussed in the previous method, but select “Update using USB” this time.

To update the system software of your PS5, the console should automatically detect the updated file and copy it to the internal SSD. It’s important to avoid turning off the console during the update process to ensure a smooth installation.

7. Move PS5 Games to External Storage

Like I mentioned earlier, PS5 CE-107891-6 error can sometimes come up when there’s a problem with your PS5 internal storage. Moving games to an external storage device can potentially solve the issue.

Requirements: To use an external storage device with your PS5, you’ll need a USB 3.0 external hard drive with a capacity of at least 250GB and a maximum storage capacity of 8TB.

Additionally, the drive must be formatted to work with the PS5. You can do this by connecting the drive to the PS5 and following the on-screen instructions.

To move games to an external storage device, follow these steps:

Connect the external storage device to your PS5.

From the home screen, navigate to Settings > Storage.

Go to Console Storage > Apps and Games.

Tap “Move PS5 Games” and select the games you want to move to the external storage device.

Click on the “Move” option and click Ok when the popup menu appears. Wait for the process to complete.

However, to play the game, you have to copy it back to the Game Library on your PS5. To move the game back to internal storage, go to USB Extended Storage > Move PS5 Games.

Select the game you want to play and click “Move” to send it back to the console storage.

Once the games have been successfully moved, you can continue to play the game and should no longer see the CE-107891-6 error.

8. Factory Reset PS5

If you’ve tried all the previous troubleshooting steps and are still your PS5 says not enough storage but there is, it may be time to consider a factory reset.

This should be a last resort as it will erase all of your data and settings, returning your PS5 to its original state.

Before performing a factory reset, make sure to back up any important data and settings to an external storage device or the cloud.

First, here’s how to backup your console data:

To do that, go to Settings > Saved Data and Game/App Settings

Select Saved Data (PS5) > Console Storage, then Upload to Cloud Storage.
Once done, repeat the same procedure for PS4 Saved Data.

Once the data backup/upload is complete, you can go ahead and reset your console.

Once you’ve backed up your data, follow these steps to perform a factory reset:

Go to Settings in the PS5 home menu.
Select System > System Software.

Choose “Reset Options”

Select “Reset Your Console”

Follow the on-screen instructions to complete the reset process.

After the factory reset, you’ll need to set up your PS5 again and re-download all your games and apps. This can be time-consuming, so make sure to only perform a factory reset as a last resort.

Performing a factory reset is a drastic step, but it can sometimes be necessary to fix issues like the CE-100028-1 error.

Just remember to back up your data before proceeding and only use this step as a last resort.

9. Contact PS5 Support

If you have tried all of the troubleshooting steps and are still experiencing the “PS5 CE-107891-6” error, then it may be time to reach out to the experts at PlayStation Support.

They have a team of trained professionals who can help you diagnose and fix the issue you’re experiencing.

To get in touch with PlayStation Support, you can visit the official PlayStation repair website.

PlayStation Support offers customer support through various channels, including phone, chat, and email.

When you contact them, be sure to provide as much detail as possible about the error you’re experiencing, including any troubleshooting steps you’ve already tried.

This will help them diagnose the issue more quickly and provide you with a more effective solution.

The Bottom Line

I hope this troubleshooting guide has been helpful in resolving the “PS5 CE-107891-6” error.

However, if you’re still experiencing the error after trying all of these steps, it may be time to contact PlayStation Support for additional assistance.

If you found the guide helpful, let me know which of the methods helped you fix the error in the comment section below.

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21 Feb 2022 1:17 PM +00:00 UTC

Forbidden from playing Forbidden West? Here’s the solution!

Fans of post-apocalyptic games featuring mechanical dinosaurs have had their expectations well and truly smashed with the release of Horizon Forbidden West. That’s assuming they’ve been able to access the game, of course as Horizon Forbidden West Error CE-107891-6 has been stopping them from getting into the game to experience its full splendour.

Instead, these poor souls are like Tiny Tim peering through a window at Christmas, watching everyone else getting fat on a juicy goose/killing a robot Pterodactyl. While robot Pterodactyls would undoubtedly have enhanced A Christmas Carol had Dickens conceived of their existence, that doesn’t help you if you’re suffering from this error. But we can. If you’ve been struggling to access the game, and are seeing Error CE-107891-6, here’s everything you need to know.

How To Fix The Can’t Start Game Error

If you are one of the unlucky ones to have been affected by this error, then there is something you can do in an effort to resolve it.

Read More: Horizon Call of the Mountain Release Date, Rumours, Everything We Know

In order to fix the problem, the solution appears to be to uninstall Horizon Forbidden West, before reinstalling it. Crucially, make sure you install it on your PS5’s internal hard drive, rather than an external drive.

In the vast majority of cases, this will resolve the problem, and you’ll soon be frolicking through the fields, admiring the way the grass blows on the breeze, and the way the robot Pterodactyls rain fire on you.

If however, in the extremely unlikely event that this doesn’t seem to fix the problem, your best bet is to contact PlayStation Support for further advice. And that’s because Error CE-107891-6 is more of a console issue than a Horizon issue. We’ll explain more below.

What Causes Horizon Forbidden West Error CE-107891-6?

As we hinted at above, this particular error code is not exclusive to Horizon Forbidden West. It was actually seen on games that came out at the launch of the PS5, perhaps most notably with Death Stranding. Players receive an error message that says, «can’t start the game or app».

Read More: Elden Ring Won’t Launch: How To Fix Elden Ring Not Opening On PC

The reason for this appears to be when a game doesn’t copy properly from an external hard drive onto the internal SSD. The solution, as we outlined earlier, is to delete and reinstall the game. This will hopefully remove the problem and make Horizon Forbidden West Error CE-107891-6 a thing of the past. Or the past of the future, where robot Pterodactyls rule the sky.

For more articles like this, take a look at our

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pages.

Источник

Как исправить ошибку CE-107891-6 на PS5?

What are the reasons for PS5 CE-107891-6?

Solution 1: Check if the Play Station Network (PSN) is Down?

How do I check my PSN status?

Solution 2: Eject and Re-insert the game disc

Solution 3: Restart your Router

Solution 4: Error Code CE-107891-6? Restart Your PS5

Solution 5: Rebuild Database on PS5 to Fix CE-109573-5

Solution 6: Update the System Software Automatically

There are 2 ways to update PS5 firmware:

Solution 7: Connect to a Hotspot/Different Wi-Fi on PS5

Solution 8: Delete and Reinstall the Game On PS5

Solution 9: Contact PS5 Support

What are the reasons for PS5 CE-107891-6?

Solution 1: Check if the Play Station Network (PSN) is Down?

How do I check my PSN status?

Solution 2: Eject and Re-insert the game disc

Solution 3: Restart your Router

Best Routers To Buy

Budget Router

Super Router

Solution 4: Restart Your PS5

Solution 5: Rebuild Database In SafeMode

Video Guide For Rebuild Database on PS5:

Solution 6: Update the System Software Automatically

How do I update my PS5 software?

Video Guide to Update PS5 System Software:

Solution 7: Improve Your Wi-Fi Speed

Solution 8: Delete and Reinstall the Game On PS5

Solution 9: Contact PS5 Support

Why Can’t My PS5 Start Game or App

Fix 1: Restart the PS5 Console

Fix 2: Reinstall the Faulty Game or App

Fix 3: Check PS4 to PS5 Compatibility

Fix 4: Check the Disk for Errors

Fix 5: Change Saved Data and Game/App Settings

Fix 6: Update the System Software

Fix 7: Rebuild PS5 Database

Fix 8: Factory Reset PS5

Bottom Line

Why Can’t My PS5 Start Game or App

Fix 1: Restart the PS5 Console

Fix 2: Reinstall the Faulty Game or App

Fix 3: Check PS4 to PS5 Compatibility

Fix 4: Check the Disk for Errors

Fix 5: Change Saved Data and Game/App Settings

Fix 6: Update the System Software

Fix 7: Rebuild PS5 Database

Fix 8: Factory Reset PS5

Bottom Line

How to fix PS5 Error Code CE-107891-6?

Как исправить ошибку CE-107891-6 в Horizon Forbidden West?

forteanjo Active Member

Tynmar Well-Known Member

CK95 Well-Known Member

forteanjo Active Member

Tynmar Well-Known Member

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Original Post

Forget your EA Account ID or password?

1. Restart PS5 Console

2. Restart your Wi-Fi Router

3. Delete and Reinstall the Game

4. Re-insert the Disc

5. Clear System Cache & Rebuild Database in Safe Mode

6. Update PS5 Firmware

Method 1: Using Internet:

Method 2: Using USB (Manual Update):

7. Move PS5 Games to External Storage

8. Factory Reset PS5

9. Contact PS5 Support

The Bottom Line

How To Fix The Can’t Start Game Error

What Causes Horizon Forbidden West Error CE-107891-6?

forteanjo
Active Member

Tynmar
Well-Known Member

CK95
Well-Known Member

forteanjo
Active Member

Tynmar
Well-Known Member