Cephtmlengine exe ошибка приложения

Hi,

I recently installed InDesign CC on Windows 10. On opening InDesign (for the second time, it worked the first time), I encounter the following error message and the application ‘jitters’:

I’ve just started using Adobe CC applications. Is there a *simple* (For Dummies) way to fix this? (I’ve tried reinstallation.) Do let me know if you need more information.

Thank you!

James

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1. Photoshop User Guide
2. Introduction to Photoshop
   1. Dream it. Make it.
   2. What’s new in Photoshop
   3. Edit your first photo
   4. Create documents
   5. Photoshop | Common Questions
   6. Photoshop system requirements
   7. Migrate presets, actions, and settings
   8. Get to know Photoshop
3. Photoshop and other Adobe products and services
   1. Work with Illustrator artwork in Photoshop
   2. Work with Photoshop files in InDesign
   3. Substance 3D Materials for Photoshop
   4. Photoshop and Adobe Stock
   5. Use the Capture in-app extension in Photoshop
   6. Creative Cloud Libraries
   7. Creative Cloud Libraries in Photoshop
   8. Use the Touch Bar with Photoshop
   9. Grid and guides
   10. Creating actions
   11. Undo and history
4. Photoshop on the iPad
   1. Photoshop on the iPad | Common questions
   2. Get to know the workspace
   3. System requirements | Photoshop on the iPad
   4. Create, open, and export documents
   5. Add photos
   6. Work with layers
   7. Draw and paint with brushes
   8. Make selections and add masks
   9. Retouch your composites
   10. Work with adjustment layers
   11. Adjust the tonality of your composite with Curves
   12. Apply transform operations
   13. Crop and rotate your composites
   14. Rotate, pan, zoom, and reset the canvas
   15. Work with Type layers
   16. Work with Photoshop and Lightroom
   17. Get missing fonts in Photoshop on the iPad
   18. Japanese Text in Photoshop on the iPad
   19. Manage app settings
   20. Touch shortcuts and gestures
   21. Keyboard shortcuts
   22. Edit your image size
   23. Livestream as you create in Photoshop on the iPad
   24. Correct imperfections with the Healing Brush
   25. Create brushes in Capture and use them in Photoshop
   26. Work with Camera Raw files
   27. Create and work with Smart Objects
   28. Adjust exposure in your images with Dodge and Burn
5. Photoshop on the web beta
   1. Common questions | Photoshop on the web beta 
   2. Introduction to the workspace
   3. System requirements | Photoshop on the web beta
   4. Keyboard shortcuts | Photoshop on the web beta
   5. Supported file types | Photoshop on the web beta
   6. Open and work with cloud documents
   7. Apply limited edits to your cloud documents
   8. Collaborate with stakeholders
6. Cloud documents
   1. Photoshop cloud documents | Common questions
   2. Photoshop cloud documents | Workflow questions
   3. Manage and work with cloud documents in Photoshop
   4. Upgrade cloud storage for Photoshop
   5. Unable to create or save a cloud document
   6. Solve Photoshop cloud document errors
   7. Collect cloud document sync logs
   8. Share access and edit your cloud documents
   9. Share files and comment in-app
7. Workspace
   1. Workspace basics
   2. Preferences
   3. Learn faster with the Photoshop Discover Panel
   4. Create documents
   5. Place files
   6. Default keyboard shortcuts
   7. Customize keyboard shortcuts
   8. Tool galleries
   9. Performance preferences
   10. Use tools
   11. Presets
   12. Grid and guides
   13. Touch gestures
   14. Use the Touch Bar with Photoshop
   15. Touch capabilities and customizable workspaces
   16. Technology previews
   17. Metadata and notes
   18. Touch capabilities and customizable workspaces
   19. Place Photoshop images in other applications
   20. Rulers
   21. Show or hide non-printing Extras
   22. Specify columns for an image
   23. Undo and history
   24. Panels and menus
   25. Position elements with snapping
   26. Position with the Ruler tool
8. Web, screen, and app design
   1. Photoshop for design
   2. Artboards
   3. Device Preview
   4. Copy CSS from layers
   5. Slice web pages
   6. HTML options for slices
   7. Modify slice layout
   8. Work with web graphics
   9. Create web photo galleries
9. Image and color basics
   1. How to resize images
   2. Work with raster and vector images
   3. Image size and resolution
   4. Acquire images from cameras and scanners
   5. Create, open, and import images
   6. View images
   7. Invalid JPEG Marker error | Opening images
   8. Viewing multiple images
   9. Customize color pickers and swatches
   10. High dynamic range images
   11. Match colors in your image
   12. Convert between color modes
   13. Color modes
   14. Erase parts of an image
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   16. Choose colors
   17. Customize indexed color tables
   18. Image information
   19. Distort filters are unavailable
   20. About color
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   22. Choose colors in the Color and Swatches panels
   23. Sample
   24. Color mode or Image mode
   25. Color cast
   26. Add a conditional mode change to an action
   27. Add swatches from HTML CSS and SVG
   28. Bit depth and preferences
10. Layers
    1. Layer basics
    2. Nondestructive editing
    3. Create and manage layers and groups
    4. Select, group, and link layers
    5. Place images into frames
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    7. Mask layers
    8. Apply Smart Filters
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    22. Align and distribute layers
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    24. Load selections from a layer or layer mask’s boundaries
    25. Knockout to reveal content from other layers
11. Selections
    1. Get started with selections
    2. Make selections in your composite
    3. Select and Mask workspace
    4. Select with the marquee tools
    5. Select with the lasso tools
    6. Adjust pixel selections
    7. Move, copy, and delete selected pixels
    8. Create a temporary quick mask
    9. Select a color range in an image
    10. Convert between paths and selection borders
    11. Channel basics
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    13. Select the image areas in focus
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12. Image adjustments
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    4. Healing brush examples
    5. Export color lookup tables
    6. Adjust image sharpness and blur
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    25. Target images for press
    26. Adjust color and tone with Levels and Curves eyedroppers
    27. Adjust HDR exposure and toning
    28. Dodge or burn image areas
    29. Make selective color adjustments
13. Adobe Camera Raw
    1. Camera Raw system requirements
    2. What’s new in Camera Raw
    3. Introduction to Camera Raw
    4. Create panoramas
    5. Supported lenses
    6. Vignette, grain, and dehaze effects in Camera Raw
    7. Default keyboard shortcuts
    8. Automatic perspective correction in Camera Raw
    9. Radial Filter in Camera Raw
    10. Manage Camera Raw settings
    11. Open, process, and save images in Camera Raw
    12. Repair images with the Enhanced Spot Removal tool in Camera Raw
    13. Rotate, crop, and adjust images
    14. Adjust color rendering in Camera Raw
    15. Process versions in Camera Raw
    16. Make local adjustments in Camera Raw
14. Image repair and restoration
    1. Remove objects from your photos with Content-Aware Fill
    2. Content-Aware Patch and Move
    3. Retouch and repair photos
    4. Correct image distortion and noise
    5. Basic troubleshooting steps to fix most issues
15. Image enhancement and transformation
    1. Replace sky in your images
    2. Transform objects
    3. Adjust crop, rotation, and canvas size
    4. How to crop and straighten photos
    5. Create and edit panoramic images
    6. Warp images, shapes, and paths
    7. Vanishing Point
    8. Content-aware scaling
    9. Transform images, shapes, and paths
16. Drawing and painting
    1. Paint symmetrical patterns
    2. Draw rectangles and modify stroke options
    3. About drawing
    4. Draw and edit shapes
    5. Painting tools
    6. Create and modify brushes
    7. Blending modes
    8. Add color to paths
    9. Edit paths
    10. Paint with the Mixer Brush
    11. Brush presets
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    14. Fill and stroke selections, layers, and paths
    15. Draw with the Pen tools
    16. Create patterns
    17. Generate a pattern using the Pattern Maker
    18. Manage paths
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    20. Draw or paint with a graphics tablet
    21. Create textured brushes
    22. Add dynamic elements to brushes
    23. Gradient
    24. Paint stylized strokes with the Art History Brush
    25. Paint with a pattern
    26. Sync presets on multiple devices
17. Text
    1. Add and edit the text
    2. Unified Text Engine
    3. Work with OpenType SVG fonts
    4. Format characters
    5. Format paragraphs
    6. How to create type effects
    7. Edit text
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    10. Fonts
    11. Troubleshoot fonts
    12. Asian type
    13. Create type
18. Filters and effects
    1. Use the Liquify filter
    2. Use the Blur Gallery
    3. Filter basics
    4. Filter effects reference
    5. Add Lighting Effects
    6. Use the Adaptive Wide Angle filter
    7. Use the Oil Paint filter
    8. Use the Liquify filter
    9. Layer effects and styles
    10. Apply specific filters
    11. Smudge image areas
19. Saving and exporting
    1. Save your files in Photoshop
    2. Export your files in Photoshop
    3. Supported file formats
    4. Save files in graphics formats
    5. Move designs between Photoshop and Illustrator
    6. Save and export video and animations
    7. Save PDF files
    8. Digimarc copyright protection
20. Color Management
    1. Understanding color management
    2. Keeping colors consistent
    3. Color settings
    4. Duotones
    5. Work with color profiles
    6. Color-managing documents for online viewing
    7. Color-managing documents when printing
    8. Color-managing imported images
    9. Proofing colors
21. Web, screen, and app design
    1. Photoshop for design
    2. Artboards
    3. Device Preview
    4. Copy CSS from layers
    5. Slice web pages
    6. HTML options for slices
    7. Modify slice layout
    8. Work with web graphics
    9. Create web photo galleries
22. Video and animation
    1. Video editing in Photoshop
    2. Edit video and animation layers
    3. Video and animation overview
    4. Preview video and animations
    5. Paint frames in video layers
    6. Import video files and image sequences
    7. Create frame animations
    8. Creative Cloud 3D Animation (Preview)
    9. Create timeline animations
    10. Create images for video
23. Printing
    1. Print 3D objects
    2. Print from Photoshop
    3. Print with color management
    4. Contact Sheets and PDF Presentations
    5. Print photos in a picture package layout
    6. Print spot colors
    7. Print images to a commercial printing press
    8. Improve color prints from Photoshop
    9. Troubleshoot printing problems | Photoshop
24. Automation
    1. Creating actions
    2. Create data-driven graphics
    3. Scripting
    4. Process a batch of files
    5. Play and manage actions
    6. Add conditional actions
    7. About actions and the Actions panel
    8. Record tools in actions
    9. Add a conditional mode change to an action
    10. Photoshop UI toolkit for plug-ins and scripts
25. Content authenticity
    1. Learn about content credentials
    2. Identity and provenance for NFTs
    3. Connect accounts for creative attribution
26. Photoshop 3D
    1. Photoshop 3D | Common questions around discontinued 3D features

  Discontinuation of 3D features in Photoshop

Photoshop’s 3D features will be removed in future updates. Users working with 3D are encouraged to explore Adobe’s new Substance 3D collection, which represents the next generation of 3D tools from Adobe. Additional details on the discontinuation of Photoshop’s 3D features can be found here: Photoshop 3D | Common questions on discontinued 3D features.

This document contains basic troubleshooting steps that should solve most problems you can encounter while using Photoshop. Try all the steps below before posting on the forum for Photoshop-specific issues.

Known issues in Photoshop

Check to see if the issue you’re encountering is a known issue in the latest release of Photoshop.

See Known issues in Photoshop.

Get the latest Camera Raw support

The most commonly asked support question is «Photoshop doesn’t recognize my new camera’s raw files. How to I get Photoshop to open my raw files?»

See Photoshop or Lightroom doesn’t support my camera.

Install application updates

You can fix many problems by simply making sure that your Adobe software is up-to-date.

See Keep Photoshop up to date.

Adobe provides technical support and security fixes for the current version and the prior version. Bug fixes are only provided for the current version. See Photoshop — Supported versions for complete details.

Install operating system updates

You can fix many problems by simply making sure your operating system is up-to-date.

• For macOS, see Get software updates for your Mac.
• For Windows, see Windows Service Pack and Update Center.

Adobe recommends that you perform your own testing on a non-production partition to ensure that brand-new operating systems work well with your current hardware and drivers.

Creative Cloud doesn’t show available updates, or applications are in trial mode

Not seeing the available updates? Are your applications showing as trials?

See Available updates not listed.

I can’t activate Photoshop, or applications are in trial mode

Not able to activate Photoshop, or applications are appearing as trials?

See Troubleshooting licensing errors | Creative Cloud.

Install graphics card (GPU) driver updates

If you’re experiencing image rendering issues, slow performance, or crashes, the cause could be a defective, unsupported, or incompatible graphics driver.

See GPU and graphics driver troubleshooting steps.

Troubleshoot graphics processor

In some cases, having the latest driver may not cure all problems related to video adapters and drivers.

The quickest and easiest way to determine if the problem is with your video adapter or driver is to disable the Use Graphics Processor preference.

See Disable the GPU to quickly narrow down the issue.

For specific errors, see the following:

• “Graphics hardware not officially supported for 3D”
• «Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware»

Restore preferences

Reverting Photoshop’s preferences to their factory-fresh state can solve many issues (including program errors, strange tool/interface behavior, etc).

See Restore preference files to default.

Troubleshoot plug-ins

Many issues can arise from using incompatible, outdated, or incorrectly installed plug-ins.

See Photoshop plug-ins troubleshooting.

Troubleshoot fonts

Many problems can occur when you use third-party fonts, including crashing or hangs when selecting the Type tool or when making the Character panel active/visible. A bad font or fonts can also cause general performance issues when launching or using Photoshop. Validate and remove duplicate or troublesome fonts to improve stability and text tool performance.

See Troubleshoot fonts.

Photoshop is crashing

If you perform all the steps above and you still encounter a crash, be sure to submit all crash reports. If you submit a crash report for a known issue to Adobe with your email address, we can email you a solution for correcting the problem.

See Interpret a Photoshop crash report.

Photoshop is slow or lags

If a tool in Photoshop isn’t working properly (for example, the crop tool crops a tiny little gray square, or painting with a brush paints the wrong color or nothing at all), try resetting the tool settings:

Legacy versions (CS6 and earlier)

• Right-click (Windows) or Control-click (macOS) the Tool Preset Picker in the Tool options bar and choose Reset Tool to reset the active tool, or choose Reset All Tools to reset all tools to their factory default settings.

Troubleshoot cursor display or size issues

• Crosshair: If you see a crosshair (Precise) cursor instead of the normal brush tip or other tool shape, try toggling the Caps Lock key off. 
• Incorrect Brush size: On macOS, the painted result is smaller than the brush cursor size you see on screen, determine if you have an increased Cursor Size specified in your System Preferences: Accessibility > Display settings. 

If a tool or multiple tools are missing from the Toolbar, try resetting Toolbar customization to the default. To do this, select Edit > Toolbar and click Restore Defaults in the right-hand column.

See Tools missing from the toolbar.

If you’ve selected a workspace other than Essentials, each of the other workspaces in Photoshop customize the Toolbar to present a different set of tools. Selecting Window > Workspace > Essentials (Default) or Window > Workspace > Reset Essentials can also restore the default Toolbar.

You can also use the Discover panel within Photoshop to search and identify tools. Use the keyboard shortcut Command/Control + F  to get the search dialog box, type the name of the tool you’re looking for and select the desired result. Photoshop will highlight and activate the tool in the UI.

See Learn faster with the Photoshop Discover Panel.

Troubleshoot user permissions

If none of the troubleshooting steps above solve your problem, your problem may be related to user permissions. 

Admin user account

Create an admin user account to identify permissions problems. For instructions on creating an admin user account, see the following: 

macOS:

• Set up users, guests, and groups on your Mac

Be sure to change the New Account pop-up window from Standard to Administrator when creating the user.

Windows:

• Create a local administrator account

After you create the admin user account, log in to the new user and run Photoshop to see if the problem goes away.

Non-admin user account

Start in safe mode

Sometimes, third-party extensions and other utilities can interfere with Photoshop’s operation.

If you start your computer in safe mode, third-party extensions and utilities are turned off, which can help solve your problem.

macOS:

• Starting up in safe mode: On macOS, safe mode disables all third-party extensions and startup items. It runs only required kernel extensions and Apple-installed startup items.

Windows:

• Start your computer in safe mode: On Windows, safe mode starts Windows with a limited set of files and drivers.

Troubleshoot update errors

Several update errors are caused by missing or modified files required by Photoshop, due to disk clean-up utilities such as CleanMyMac or MacKeeper. Keep your clean-up utilities up to date or discontinue its use.

If you’re facing trouble installing Photoshop or Bridge updates, see Fix errors installing Creative Cloud apps.

If you’re having trouble installing Camera Raw updates, see Camera Raw plug-in installer.

Collect logs and system info

In the unlikely event of a Photoshop crash or program error, the following sources of information provide vital clues for diagnosing what went wrong:

• Crash reports
  • Interpret a Photoshop crash report
    
• How to get a Process Sample or Spindump | macOS
• Log Collector tool
• System info
• GPU Sniffer
• Program error log (PSErrorLog.txt): Locate the program error log on your system here:
  • macOS: Users/<user_name>/Library/Preferences/Adobe Photoshop 2020 Settings/PSErrorLog.txt
  • Windows: Users<user_name>AppDataRoamingAdobeAdobe Photoshop CC <version>Adobe Photoshop 2020 SettingsPSErrorLog.txt

Additional troubleshooting

Try all the steps above before posting on the forum for Photoshop-specific issues.

If you have a how-to question or question about changes in behavior between Photoshop versions, see the following: 

• Common questions
• New features summary
• Known issues
• Photoshop User Guide

If you need help with app installation/downloads or your Creative Cloud membership, see the following:

• Download and installation 
• Adobe ID, sign-in, and account
• Manage your Creative Cloud membership