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If you are here, you probably noticed com.android.server.telecom in the used apps of Google activity, and now you want to know everything related to it. If it’s true, you have come to the right place. We have tried to cover everything about this app package, including how to fix the com.android.server.telecom stopping problem.
The com.android.server.telecom is the app package name that is the part of Android telecom framework. Telecom framework’s responsibility is to manage calls like sim-based, VOIP using SIP (SipConnectionService), or via a third-party VOIP connection service. There are two package names, com.android.telecom, which is stored in Userspace, and com.android.server.telecom, which works with the help of android system server (the heart of Android OS).
The Explanation for People With Low-Tech Knowledge
Three things are connected here:
- com.android.server.telecom (a software framework responsible for calling).
- Telephony, the dialer app.
- The phone modem.
Users use the dialer app to make phone calls and the com.android.server.telecom framework does the phone call by controlling the phone modem.
How to Fix “Unfortunately, com.android.server.telecom Has Stopped” Problem?
People have reported seeing the com.android.server.telecom has stopped message when they receive calls. You can try multiple methods, and at least one of them should fix the issue for you.
Solution 1) Clear Dialer App Data
- Go to device Settings.
- Tap on Applications.
- Find and tap on the Dialer app.
- Finally, Clear data.
Solution 2) Change the Ring Tone
Try changing the ring tone and if possible, consider setting your default ringtone to any preinstalled ring tone. There are multiple reasons why a solution like this works in this case. Even though the probability of working is slightly low compared to other solutions, but it’s easy to change your ringtone, so we recommend trying this.
Solution 3) Boot up Your Device in Safe Mode
Safe mode temporarily disables all the third-party apps and only lets you access the default apps like dialer, messages, and contacts. Booting up your device in safe mode is one of the best ways to check if any third-party app is causing problems.
The steps for booting up your device using the interface can be different depending upon your Android OS version that’s why we have mentioned the steps to turn on safe mode with side keys. The method works for most Android devices, but if it does not work for you, you can search and find a guide on how to boot up your particular device in safe mode.
- Press and hold the Power button and select Power off to turn off your device.
- Wait for your device to turn off properly, and then press and hold the Power button until you see the logo of your device manufacturer.
- Release the Power button and quickly press and hold the Volume Down button until the device turns on.
Now you should be able to see “Safe mode” in the bottom-left corner of your screen. If you stop getting the “Unfortunately, com.android.server.telecom has stopped” then the reason is most likely to be a malfunctioning third-party app that’s conflicting with the system apps. You have to manually identify the app by uninstalling recently installed, or apps by less trusted developers.
Solution 4) Wipe Cache Partition
Wiping cache partition removes all the temporary files, which can be the reason behind malfunctioning apps. Wiping cache partition is completely safe, and it does not erase your important data, so feel free to do it.
- Turn off your device.
- Press and hold the Power button + Volume Up + Volume Down.
- Now the device will boot up in the Recovery Mode menu, use the volume buttons to navigate, and the Power button to select Wipe Cache Partition.
- Once the process is completed, select Restart and check if the message issue is gone.
Solution 5) Check for Firmware Update
You can check for firmware update and download the update if available. There can be a small bug fixes update or a newer Android version; both of them can sometimes fix issues like this. To check for updates, go to settings and search for Software Update; in older Android versions, it can be found in the About phone menu. If you can’t find the option, search it using the search bar present on top of the settings menu or find a guide on Google. Keep in mind if your device already has the latest software, there’s nothing that you can do about it; if that’s your case, check out our next solution.
Solution 6) Install a Custom or Stock ROM
If nothing is working for you, this solution should. You can install a custom or stock ROM, but installing a custom ROM voids the warranty, and sometimes it can go wrong if you have no idea what you are doing. We recommend installing a stock ROM for multiple reasons, including easy-to-follow steps.
The process of flashing a custom or stock ROM can be different depending upon the device manufacturers. Usually, device manufacturers offer firmware flashing software and stock ROM on their website; you can download and install the flashing software on your PC and the stock ROM for your device and watch a tutorial or follow dedicated guides focused on the topic to successfully complete the task.
What Is the Difference Between Android Incallui and Android Server Telecom?
IncallUi contains important files of the dialer app; in simple words, it offers a User interface so the users can dial numbers, check call logs, and other interactive features like end call, mute, speaker mode buttons. While Android Server Telecom manages sim-based and VOIP calls by controlling the phone modem.
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- What Is Sim Toolkit?
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Without the com.android.server.telecom services, we would never be able to make any call. The com android server telecom is critical to your device because it enables you to make, end, and manage calls on the device. It is similar to the com.android.mms app which allows sending and receiving media files. For instance, if you want to make a video, SIP, IP, or VoIP call. Yes, The android server telecom enables your SIM card to initiate the call.
The com android server telecom works together with the InCallUi app to allow a person to manage calls. However, from time to time, you will have problems using this service, especially an error message related to this Android service. This article discusses this service in detail and explains various methods of fixing the error message related to the com.android.server.telecom service.
Take a moment to imagine that your phone cannot make or accept calls, leave alone manage them. I wonder what kind of a phone that would be because I have never come across one.
A phone has multiple functions, including playing games and watching videos. But a phone without the ability to call or accept calls?!
No; and that’s what your device would be without the com.android.server.telecom service. This is a service belonging to Android OS that provides the interface between the device’s OS and the InCallUI app to allow the phone to send, receive, and manage calls.
Anything from VoIP to SIM-based calls is managed by the com android server telecom service code.
How Does The Com.android.server.telecom Service Work?
The preceding section explained the basic function of the com android server telecom service and this section expounds on how the service works. It all starts when you use the Phone app to select a contact or key in numbers to initiate a call.
The moment you send the call clicks the ‘call’ option. The android server telecom comes in handy and utilizes the Android Framework to create connections and send the call.
Simply put, the calls will not be sent even after releasing the call button without the android server telecom service activating it.
Alternatively, we could look at the Android device’s operating system and the com.samsung.android.incallui package file as two different entities, with the latter having the call, abort, receive, speaker, hold, conference, merge, and many other options.
The com.android.server.telecom android operating system service that bridges the gap between the two and confirms action when the InCallUI app initiates them. The service is designed in such a way that it can handle all calls, including VoIP and SIM-based calls.
What Are The Key Roles Played By The Com.android.server.telecom Service?
We have seen that the com.android.server.telecom service sends, receives, and manages calls. But these are the umbrella functions with several subdivisions below them. A further breakdown of the umbrella terms reveals the following as some of the most important roles of this code-related Android operating system service:
- Call management
- Maintains call details
- Connection
- Phone account
- Disconnect cause
- Call conferencing
- Profile of videos
Call management
The basic role of the service is to manage calls, including receiving incoming calls and confirming the initiated outgoing calls. When an incoming call comes, the service displays the graphical user interface with the ‘receive’ or ‘abort’ option, which further allows you to send a message informing the caller why you cannot pick up the call.
Maintains call details
Although the contacts details are found on the Android Phone app. The com.android.server.telecom service that allows you to access call details. These include the name of the caller, the number, how long the call went, and when the call started and ended. The service bridges data from the phonebook and internet database to give the stated details.
Connection
The service connects the caller and the recipient. You would never hear the person on the other end of the call without the connection enabled by the com.android.server.telecom android service.
Phone account
Have you ever gone back to the call logs to confirm which line or network you used to call or on which you were called? It is the com.android.server.telecom android service that provides these details. The same is for SIP and VoIP calls.
Disconnect cause
Sometimes you are in the middle of a call when it suddenly disconnects you. As you check the call log to see whether a poor network or mobile network is disconnected. Remember that android server telecom is the service responsible for generating and storing this information.
Call conferencing
Gone are the days when you would only conference people over the internet! Today, with or without the internet, you can do a call conference. This happens courtesy of the com.android.server.telecom service, which goes ahead to record the number of people on the call, their contacts, how long each of the contacts listed on the call, depending on when they joined and exited the call, and all these details are provided.
Profile of videos
The service also notifies and presents to the user graphically the video options available on a call. While on the call, the service notes any causes of disconnect and records this information, which the user can access when he wants.
Why The Com.android.server.telecom Has Stopped?
The previous sections have explained how critical the android server telecom is to your device. Despite these roles, the app has its errors and may display the ‘Unfortunately com.android.server.telecom has stopped’ message.
This is annoying because it often occurs when you have an incoming call, meaning that it may deny you the opportunity to pick up important calls. The error has many causes, but cache error or technological glitch are the two main ones. The good news is that you can easily fix the error, and the next section expounds further on this.
How To Fix ‘Unfortunately Com Android Server Telecom Has Stopped’ Error?
In case you get the com.android.server.telecom error message, you can apply the following techniques to fix it:
- Clear cache
- Clear data on the phone app
- Change the ring tone
- Clear the cache partition
1- Clear cache
When cache memory fills up, it can disrupt services and cause errors, including ‘the com.android.server.telecom has stopped error,’ which can be cleared by clearing it.
- Select ‘Settings‘ on the main menu.
- Select ‘Apps,’ and on the three vertical dots.
- Click on ‘Show System Apps.’
- Locate the com.sec.phone apk file.
- Click ‘Storage’ then ‘Clear Cache.’
2- Clear data on the phone app
Go to ‘Settings,’ then ‘Apps,’ and when they appear, click on the Phone app. Confirm the action by clicking the ‘Clear data’ option and all the data on the app will be erased, solving the error message.
3- Change the ring tone
Changing the ring tone to fix the com.android.server.telecom error seems trivial but it is also one of the easiest ways to go. Interestingly, many people have changed their ring tones and solved the error successfully.
4- Clear the cache partition
This is probably the easiest way to go without losing important data. Do this by turning off the device and holding the power button+ volume up + volume done, which will reboot the device.
The phone will then restart at recovery mode, at which you should use the power button to ‘select action’ and the volume up/down button for navigation. Once you have cleared the cache partition, restart the device and the error message will likely be sorted.
Conclusion
The com.android.server.telecom is a code-related android OS service that establishes connections for calls and manages calls. It has multiple functions, including initiating & receiving calls, managing the phone account, providing video profiles, keeping call logs, and working with the InCallUI app to facilitate these functions. If you experience the ‘com.android.server.telecom has stopped’ message while using the app. You could clear cache, clear data on the phone app, clear cache partition, or change the ring tone to fix the error.
See Also
- What is com wssyncmldm?
- What is com.android.settings?
- Com sec android daemonapp what is it?
- What is com.osp.app.signin?
- What is com android captiveportallogin?
Code service Com.android.server.telecom is connected to the Android telecom server. It is used to communicate with the server. However, what does com.android.server.telecom stands for? To what extent does it factor into Android handsets? In this post, we will learn everything there is to know about it. Stay with us here till the end.
The code service com.android.server.telecom is responsible for sending and receiving calls on Android smartphones. It’s how you use your Android smartphone to make, end, and manage conversations, including VoIP and SIM-based voice and video calls.
When a call is made on an Android phone, the com.android.server.telecom application utilizes the Android framework and the SimCard module to create the connection.
While calling, com.android.server.telecom acts as a middle-tier between the OS system and Com.Samsung. Android.Incallui is in charge of the choices that appear on your phone dialer while you’re on the phone.
To summarise, com.android.server.telecom is an Android service responsible for managing SimCard and VoIP conversations.
com.android.server.telecom’s operations
The following are some of the most prevalent Android phone scenarios in which this service is useful:
- On Android, com.android.server.telecom is used for in-call tasks such as aborting, merging calls, recording a call, and so on. Because of this service, the display on your screen when you are on a call also functions.
- The com.android.server.telecom service also keeps track of all incoming, outgoing, and missed calls that are shown. It gathers information such as the caller’s name and phone number from your Android phone and SimCard, as well as past data.
- Call redirections, such as call diverts, are likewise handled by the com.android.server.telecom function.
- This service is also in control of showing the caller’s name on your phone’s screen and the Cancel and Answer buttons.
- This service also keeps track of all the participants in a conference call and makes it happen by combining many voices.
How to Fix com.android.server.telecom has stopped Error?
The error com.android.server.telecom has ceased fairly prevalent in Android devices when trying to access the Phone app or make a call. This occurs when the telecom server service on your Android phone is not functioning correctly. There might be a number of reasons for this, but the most prevalent is a technical issue or a Cache mistake. Whatever the case may be, use the tried-and-true methods listed below to solve it.
Clear Cache
- Open your Android phone Settings.
- Go to Apps or App Manager.
- Toggle the Show System Apps button from the pop-up choices by tapping the three vertical lines next to “your apps,” then click OK.
- Find the com.sec.phone from the list of apps and tap on it.
- Now, tap on Storage and then on Clear Cache.
After you’ve completed the instructions above, restart your phone to see if the problem remains.
Clear Data of the Phone app
- Go to Apps or App Manager under Settings.
- Toggle the Show System Apps button by tapping three vertical lines next to “your apps.”
- From the list of applications, select the Phone app and press it.
- Select the Storage option.
- Now, tap on Clear Cache, followed by Clear Data. Keep in mind that this will wipe your whole call history, including incoming, outgoing, and missed calls.
After that, restart your device to see whether the problem still exists.
See Also:
- What is com.eBay.carrier? How to Uninstall it
- How to Schedule a Live Video on Instagram
Can I Uninstall com.android.server.telecom from my android device?
No, com.android.server.telecom cannot be uninstalled or removed from your Android device. Because it is a built-in service, it cannot be removed without root access. However, if you uninstall it, you won’t be able to make or receive SimCard or VoIP calls.
That concludes our discussion on com.android.server.telecom. We hope that this article has clarified what it is. If you like our article then please share it with your friends
Смартфон Android — сложное устройство относительно обычных телефонов, кнопочных. Настоящая операционная система со своими приложениями, процессами, некоторые из которых — могут создавать нагрузку на телефон. Другие — использовать мало ресурсов, но при этом являться опасным приложением (например рекламный вирус).
Сегодня речь пойдет об одном системном приложении, которое удалять — нельзя.
com.android.server.telecom — что это такое?
com.android.server.telecom — имеет отношение к работе звонков на телефоне. Возможно является основным процессом управления вызовами. По факту — приложение Телефон, среди основных функций которого:
- Поддержка вызовов с использованием SIM-карты.
- Поддержка работы VOIP (Voice over Internet Protocol).
Существует похожий процесс com.android.dialer — отвечает непосредственно за набор номера.
Скриншот, где видим — данный процесс приложения Телефон:
Другое подтверждение:
Каждый раз, когда происходит входящий/исходящий звонок — вы можете замечать использование данного процесса. Грузить систему процесс не должен, кроме случаев, когда некорректно используется сторонним приложением.
Процесс может иметь другие похожие названия (видимо зависит от предназначения):
- com.android.server.telecom.BluetoothPhoneService — предположительно связано с работой сервиса блютуз.
- com.android.server.telecom.BluetoothVoIPService — предположительно связано с взаимодействием блютуза и телефонии VoIP.
- com.android.server.telecom.TelecomService — возможно основной сервис приложения Телефон.
По данным с зарубежного сайта, com.android.server.telecom используется не только в приложении Телефон, но и в других, похожих по работе — например TrueCaller.
Можно ли удалить?
Удалять нельзя, однако при большом желании, при созданной заранее резервной копии — можно попробовать Titanium Backup. Данный инструмент позволяет удалять системные процессы при наличии рут-доступа.
Повторюсь — приложение является системным. Удаление может нарушить работу Android в целом.
В некоторых своих статьях я советовал для заморозки использовать приложение App Freezer (No Root). В этот раз я также хотел посоветовать, однако, как оказалось — App Freezer (No Root) не умеет морозить, к сожалению только стоппер, один пользователь вообще написал — дешевый фейк:
Очень жаль — реально думал может морозить без рут-прав..
Другие приложения
Название | Краткое описание |
---|---|
com.android.inputdevices | Раскладка клавиатуры. |
com.qualcomm.timeservice | Синхронизация времени. |
com.android.settings com.xiaomi.providers.appindex |
Относится к настройкам телефона, удаление может нарушит работу Android. |
com.android.location.fused | Определение местоположения используя мобильную сеть GSM и Wi-Fi. Удаление опасно — возможна цикличная перезагрузка устройства (bootloop), из-за чего выполнить сброс телефона станет проблемой. |
Заключение
Удалось выяснить:
- com.android.server.telecom — системное приложение, связанное с осуществлением звонками/вызовами. Возможно имеет отношение к другим видам телефонии.
- Удалять, морозить — не рекомендуется, в противном случае скорее всего будут лаги, глюки, работа операционки будет нарушена. Совершать вызовы скорее всего также будет невозможно.
Надеюсь информация помогла. Удачи и добра!
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09.06.2019