Да винчи ошибка медиа офлайн

Avatar photo

Возможно, при работе с DaVinci Resolve, вы сталкивались с проблемой, когда импортированный с вашей новой камеры или телефона, с алгоритмом сжатия h.265, видеофайл — вместо видеосигнала отображает плашку Media Offline.

Ошибка Media Offline - DaVinci Resolve

Ошибка Media Offline — DaVinci Resolve

Точно такая же плашка может появиться, когда вы утратили исходный видеофайл, например, импортировав видео с флешки, которую в последствии извлекли, и в тому подобных случаях.

Однако в отличие от случаев с действительно отсутствующим файлом, при данной проблеме вы точно имеете доступ к файлу, и более того, если начать воспроизводить его через ДаВинчи, аудиодорожка будет прекрасно работать.

Все что нужно сделать, для того чтобы избавиться от таблички «Media Offline», и научить Resolve работать с файлами HEVC, это установить соответствующий кодек в систему.

Для пользователей Windows 10 и 11

Самое простое решение  — это установить из магазина приложений Windows HEVC Video Extensions, и сразу же, даже без перезапуска ДаВинчи, ваши медиафайлы начнут правильно работать.

Увы, по ссылке выше, кодек платный. Однако существует и бесплатная версия данного приложения, которая автоматически привязывалась к вашему аккаунту, если вы покупали новый ноутбук или видеокарту. Вернее, стоимость данного кодека уже была включена в стоимость вашего устройства. Раньше его спокойно можно было установить прямиком из Microsoft Store, однако уже к концу 2020 года, для его установки требовалось ввести некий код, если это приложение не было привязано к вашему аккаунту. А с зимы 2022 года и вовсе — было скрыто из магазина приложений, автоматически устанавливаясь владельцам соответствующих устройств.

Поэтому вам придется получить приложение из другого источника — я разместила установочный пакет на своем сервере.

Обязательно проверьте SHA256 хэш перед установкой! Для размещенной мною версии 2.0.53348.0_x64 он будет:

3ea5551a0cfc342fe5b0904ca2b4c21027c78ef304244b6901ee58d7a4e003e2

Пользователям других операционных систем

Стоит обратить внимание на x265, либо на OpenHEVC, однако эти решения не столь тривиальны и потребуют от вас понимания того как работает операционная система, и хотя бы умения собирать исполняемые файлы из исходного кода.

Постскриптум

HEVC видео абсолютно непригодно для видеомонтажа. Настоятельно рекомендую, прежде чем приступать к монтажу, транскодировать медиафайлы в монтажный кодек, что значительно увеличит производительность программы.

Don’t freak out. This has happened to most of us. We sit down after filming our project, stretch our fingers, and begin importing all of our footage. While we wait, we do a few extra things to our footage, grab a sandwich, start doing a light edit, and then realize we didn’t want a clip after all and delete it. Before you know it, you are met with a red screen of terror to tell you that your beloved footage is not currently present. But don’t worry. I’m here to tell you how to fix the DaVinci Resolve media offline issue. 

Why Does DaVinci Resolve say Media offline?

There are multiple reasons why this is happening. The most common is that a file you imported into your media pool is no longer linked to its source file outside. i.e.: you moved your files to a different drive or folder. I had also had this happen when I simply renamed files.

A few other reasons are as follows:

  • Missing clips. This happens when you delete a file from your media pool, but the clip still exists in your timeline. 
  • H.265 or HEVC camera codecs. 
  • A very rare instance with using Sony cameras and XAVC camera codecs and renaming files on your drive as opposed to within DaVinci. 

Unlinked Clips

Let’s first address unlinked clips. If you have moved your files to a new drive, new computer, or a new folder, then you will automatically need to relink it. 

Next Step: Relink Clips

To relink your clips:

  1. Go into your media pool and select your missing clips.
  2. Right-click on one of the missing clips and click “relink selected clips.”
  3. Navigate to the folder that has your footage in it.

davinci resolve media offline - relink your clips

If different clips are in other folders, let’s say, scene 1 or scene 2, etc., then DaVinci will ask you to perform a comprehensive search which allows it to look in subfolders of bigger folders. This is helpful when you have a bunch of files missing, and the source files are in multiple folders. However, if you only have a few, I would recommend linking them one at a time and navigating to the exact folder it’s in so DaVinci can find them quickly. This shouldn’t be an issue if all of your files are in one folder.

davinci resolve media offline - perform a comprehensive search

Missing Clips From Media Pool

If your problem is a missing clip from your media pool, then you can reimport your media into the media pool from your source folder. 

Next Step: Reimport Media Into Media Pool

To reimport your media into the Media Pool, go to File -> Import -> Media. Or simply drag and drop your clips into the Media Pool.

davinci resolve media offline - Reimport Media Into Media Pool

H.265 and HEVC Camera Codec

As our tech advances, we will need to do a little bit extra to be able to decode particular codecs so that DaVinci can work with them. Cameras like GoPros and certain drones use this codec because it allows them to film large file formats like 4k60fps at half the file size.

Next Step: Windows HEVC Extension

If you are on Windows, you can get a free extension by going to Free-codecs.com, clicking Download at the bottom of the screen, and then downloading whichever one pertains to your operating system. Microsoft also has an extension for $0.99 if the free codecs don’t work. Once you have downloaded and installed the extension, restart your PC.

davinci resolve media offline - Windows HEVC Extension

While it is excellent that both DaVinci Resolve Free and Studio both support H.265 decoding, understanding all that goes into CPU and GPU decoding can be kind of a headache. Therefore, if you want to work with these files, the easiest way to get them compatible is to use the Optimize Media feature within DaVinci. This will give you smoother playback with less stress on your CPU or GPU.  

Next Step: Optimize Media

To optimize your media, you must first decide what kind of media you want. You can do this by heading over to your project settings (shift 9 for both Mac and PC). Once you have chosen your preferred media type, which will change depending on your needs, change the storage location so your optimized media won’t be in the same folder as your source files.

davinci resolve media offline - Generate Optimized Media

You can then right-click on your files and click Generate Optimized Media. Depending on the original file size and the codec you are changing, this may take a few minutes. So now is the time to grab that sandwich. Once DaVinci has created the media, you can then go to “Playback” and check on “Use Optimized Media if Available.” This feature is nice because when you need to watch performance playback in real-time, the optimized media will be a better choice for smoothness. But then, if you are color grading, you might want to use the raw footage.

davinci resolve media offline - Use Optimized Media if Available

Sony Cameras and XAVC Codec

Let me preface this by saying it is a rare issue but is an issue nonetheless, and I would like you all to keep your hair because I certainly lost a lot of my own. If you are like me and have a specific way of labeling your footage, then listen up. Over the years, I have heard filmmakers talk about importing their footage into their editing software and then doing all of the sorting and labeling. 

In my experience of working on a lot of 48 hour to 72 hour film festivals or just working in short turnarounds, that is an insane waste of time. Before I even open the editing program, I label my files, separate them into folders, mark the ones I plan to use, and then import those into the editing software. 

Speaking of 72 hour film festivals, here is 5ive, a short we did for the Adrenaline Film Project.

Now back to our topic!

If this is also your process, your files are missing, and you are using Sony or the XAVC codec, this could be the reason why. 

davinci resolve media offline - folder organization

I say this with all of the enthusiasm in the world. Don’t touch, rename, move, or even look at those source folders. The minute one of those folders is renamed, or you have renamed a clip, there is no going back because that codec is labeled and placed in those folders the way it is for a reason. 

Your media will forever be offline, and you will have to do another media dump of all of your cards. All while praying to the film gods that you haven’t reformatted the card with your files on it. Right now, your only step is to offload all of your footage again, reimport it into DaVinci, and then do all your renaming and sorting.

The best way to attack this issue is to be ahead of it in the first place. Think of my unfortunate experience as a cautionary tale. 

After almost a year of not finding anything online about this issue, I was able to attend NAB, where I spoke to a Black Magic rep, bless this human, and they said this was something specific to that codec and Sony cameras. Now don’t worry. This isn’t all completely hopeless because I also spoke to a Sony rep at Cinegear this year, and they have said that is something they plan to address to make sorting their footage a little bit easier. We will all soon rejoice. 

Finally, Verify The Files 

You always want to make sure that you have relinked the correct clips. If for some reason, you have linked the wrong one, you can always right-click the clip in your Media Pool and relink it again. 

Conclusion

Whether it’s a misplaced clip, moved file, or different camera codec, I hope you found this article helpful on how to fix DaVinci Resolve media offline. Always make sure you are keeping track of your clip locations to help prevent media from disappearing from your timeline.

I would love to hear your thoughts or tips and tricks regarding DaVinci Resolve Media Offline. Leave us a comment below, and happy filmmaking!

In the realm of sophisticated 8K editing, color grading, visual effects, and sound post-production, DaVinci Resolve 17 is the sole answer. With a single tap, you may switch between editing, color, filters, and audio. Whether you’re a solo artist or part of a huge team, it’s clear why DaVinci Resolve is the industry standard for high-end digital effects and finishes on more Hollywood motion pictures, television programs, and ads than any other program.

If you get an error warning in DaVinci Resolve claiming that your video is offline and you can’t assess your clips, don’t panic.

Get your adobe 60% student discount from here:

The most common explanation is that your records have been relocated or stored in a new place. Video files do not truly reside inside a DaVinci Resolve project file, and hence an error occurs as a result. Their position on your hard disc and the program uses them as a point of reference.

You’ll discover How to fix Davinci resolve media offline issue in this guide. Let’s get this party started, shall we?

DaVinci Resolve’s media offline problem may be fixed by following this step-by-step procedure. After a failed attempt to read your video, DaVinci Resolve will show you that it’s “Media Offline.”

Various factors, such as unlinked clips, VFR, and 4K 60 FPS H.265 video, might cause this. Fixing the problem is a piece of cake after you’ve located its source. Installing a few tools to remedy the problem may be necessary, depending on the underlying reason.

Let’s get this party started, shall we?

Common Media Offline Problems with DaVinci Resolver

When your imported videos within Resolve lose their connection with the primary footage stored on the hard drive, you may experience media offline as a consequence of unlinked clips.

In the course of exporting and importing your projects to a new machine, you may accidentally relocate your input footage to a separate folder or disc (laptop or desktop).

Problem-solving Steps:

  • Visit the Media Pool
  • Select all of your saved videos from your computer’s hard drive.
  • After that, right-click on one of the chosen videos.
  • Select “Relink Selected Clips” as the action to perform.
  • The dialogue box will ask you to choose a location for the original footage.
  • Click the Ok button to confirm your action.

Occasionally, DaVinci Resolve may ask for a “Comprehensive Search” in a dialogue box if certain clips aren’t discovered during a search.

When you click Search, Resolve will look for source files within the specified folder’s sub-folders. It may be necessary to restart the search if just a few clips are available due to a technical issue.

If you’re not bothered by broken links, go on to the next step.

Offline Media As Soon As It Is Imported

DaVinci Resolve may seem to indicate media as being offline when it isn’t. All of the imported clips in DaVinci Resolve go offline after you’re done. However, the audio is audible if you drag it into the timeline and attempt to play it. This is a problem with H.265 or HEVC codec video being played back.

HD video from GoPros and DJI Mavics (such 4K 60 FPS) is reduced to a smaller file size by using the H.265 encoding standard. Fujifilm’s XT4 and Sony’s A7S3 employ the H.265 codec, as do DSLRs.

Canon EOS 7D Mark III = XAVC HS (H.265) -> 10 bit 4:2:2 and 4:2:0 subsampling -> Ultra HD 120 FPS, Ultra HD 60 FPS, and other frame rates. In 10 bit 4:2:0 sub-sampling, Fuji XT3/XT4 = H.265 -> 4K 60 FPS, and so forth. The fundamental reason is a lack of HEVC or H.265 decoding capability.

It’s most likely a bug in Windows 10. To correctly decode H.265 video, it thus requires HEVC extensions

Solution:

  • Then, either visit Microsoft Office or Google “Microsoft hevc video extensions” to get what you’re looking for.
  • Select “Purchase” by clicking the “Buy” button. (You’ll be required to pay $0.99 for it.)
  • Install the extension when it has been downloaded.
  • Restart your computer to have changes take effect.
  • That video should now be decoded in Resolve thanks to this fix.

Remember that H.265 decoding is supported by both the free and studio versions of DaVinci Resolve, but GPU acceleration is only available in the studio version.

Some random frames (not the full clip) exhibit media offline error during dragging or timeline playing after uploading the H.265 clips. Videos (4K 60 FPS) filmed using smartphones like the current iPhone models are more likely to have this issue. There are issues with inter-splicing media in offline frames that DaVinci Resolve Studio users must deal with.

Check to see whether your Resolve and GPU drivers are up-to-date. Then complete these steps if you don’t have them already:

Solution:

  • If you’re a Studio user, you may adjust your GPU settings in DaVinci Resolve by going to the “Preferences” menu, then “System,” then “Memory and GPU.”
  • “GPU Processing Mode” -> Select “Auto” rather than “CUDA” or “OpenCL.”
  • Click “Decode Options” and then “H.265 utilising hardware acceleration” until they are both unchecked.
  • Restart Decide on a solution and test it out.  

Contrary to popular belief, consumers have reaped the benefits of this checking and unchecking. Don’t be afraid to give up on that idea.

 A question mark appears in the timeline when a clip is missing. If you remove a video from the Media Library by mistake, a clip from the timeline will be missing.

Solution:

  • Re-import the deleted files from your original drive into the storage pool.
  • Audio synchronization problems or media not available for playback

DaVinci Resolve turns all imported clips offline, although the audio still sounds OK. There are occasions when the video and audio are out of sync.  This is a typical problem with film shots at a variable frame rate (VFR).

Games like NVIDIA ShadowPlay and Open Broadcaster Software (OBS) record their gameplay in VFR format. (Instead, a DSLR or mirrorless camera records movies at a consistent frame rate.) Any NLE, such as DaVinci Resolve or Premiere Pro, expects movies to have a consistent frame rate.

As a result, making the switch from a variable to uniform framete footage is an excellent idea. To determine the framerate, you’ll need to download and run Mediainfo. Afterward, add a Handbrake to transform VFR into CFR mode.

Are you still having difficulties? Use This Guaranteed Method Instead

However, if you’re still unable to repair the media offline problem after completing the preceding methods, your best bet is to…

Transcode the video you’ve shot.

It’s nothing more than converting your video to a different format, such as:

H.264, Mpeg-4, VP9, etc. are examples of compression formats. These are very resource-intensive codecs that will tax the processing capacity of your laptop or desktop computer. (Handbrake is an option.)

Codecs that are easy to work with in post-production, such as DNxHD (for Windows) or ProRes (Mac). However, although they use a lot of disc space, they’re quite simple to modify and colour-correct. The command-line interface tool FFMPEG (which may be used) is available.

Use Handbrake to convert FFMPEG files to editing-friendly codecs like DNxHD, PRORES, etc.

  • Convert all of your videos in a bulk into a format that DaVinci can understand, such as H.264.

In DaVinci Resolve, import the video files. Then choose the delivery tab, export the video files, and import them into your desired format and post-production-friendly codec.

Using this method, you may create films that are both large in file size and simple to edit.

  • Start trimming in DaVinci Resolve after importing the videos. Alternatively, After you’ve imported the DaVinci Resolve-capable video files, you’ll need to:
  • Activate the “Optimized Media and Render Cache” option under “Project Settings” -> “Master Settings.”
  • Choose a codec that’s easy to modify, such as DNxHR HQX or Uncompressed 10-bit.
  • Save your work by clicking the “Save” button.
  • Select “Playback” -> “Use Optimized Media If Available” from the drop-down list.
  • That’s all there is to it.

Conclusion

The problem with this issue is that the software may not be properly synchronising the audio and video for the incoming media.

It occurs when you import a video file that was shot in real time with a camera that doesn’t have an electronic shutter, or when you have a footage edited with a codec such as ProRes.

This is one of the most debilitating problems in the field of digital video editing. It can result in errors that manifest while processing audio and video. If you get an error claiming that your video is offline and you can’t assess your clips, don’t panic.

This is a Step-by-Step guide to fix the media offline issues in DaVinci Resolve (version 18, 17, 16, 15) – updated for 2023!

DaVinci Resolve shows media offline error whenever it is unable to read the source footage, most often due to external slow storage drives, H.265/HEVC encoded videos, variable frame rate, unlinked clips, 10-bit 4:2:2 files, etc.

You can identify the root cause from the below infographics.

Once you identify the root cause, the fix is easy – covered in detail below.

Let’s get started.


#1) DaVinci Resolve Media Offline – Unlinked Issue

Unlinked clips issue can result in media offline when your imported clips inside Resolve lose their link with the source footage placed in the hard disk. This happens when you unknowingly move your source footage to a different folder or drive...

… especially during exporting and importing your projects to another system (laptop or desktop).

Or, this could happen when you rename your source footage.

Fix for Unlinked Clips Media Offline:

  1. Go to the Media Pool under the “Edit” or “Media” page.
  2. Select all of your offline clips
  3. Then right-click one of the selected clips
  4. Choose “Relink Selected Clips
  5. From the dialog box, locate your folder, which contains the source footage.
  6. Click Ok.

If for some reason, there are clips that couldn’t be found, then DaVinci Resolve would ask for “Comprehensive Search” in a dialog box.

Clicking Search will let Resolve to search the source files inside the sub-folders of the selected folder.

If (for some reason) a few clips are offline, then change the parent folder and start the search again.

If unlinked clips are not your issue, then proceed to the next one.

#2 – DaVinci Resolve Media Offline on Import

When you import clips inside DaVinci Resolve, they turn offline. This could be due to the below reasons:

  • Unable to successfully play back H.265 or HEVC codec footage.
  • DaVinci Resolve free version doesn’t support 10 bits H.264 or H.265 footage.
  • DaVinci Resolve free version doesn’t support 4:2:2 chroma sampling.

Now let’s fix the above issues one by one.

DaVinci Resolve Media Offline due to H.265 or HEVC codec

If you import and drag the H.265 clips into the timeline and try to play, either Resolve shows media offline, or you hear the audio with no video.

Smartphones like iPhone and the GoPros/DJI drones encode high resolution & faster footage (like 4K 60 FPS) into highly compressed H.265. (or HEVC), which could result in media offline issues in Resolve.

Even mirrorless cameras like Fujifilm XT4 and Sony A7S3 use H.265 codec:

  1. Sony A7S3 = XAVC HS (H.265) -> 4K 120 FPS, 4K 60 FPS, etc, in 10 bit 4:2:2 and 4:2:0 sub-sampling.
  2. Fuji XT3/XT4 = H.265 -> 4K 60 FPS, 4K 30 FPS, etc, in 10 bit 4:2:0 sub-sampling.

The root cause is the inability to decode HEVC or H.265.

Actually, this is more of a Windows 10 problem. This means it needs HEVC extensions to successfully decode H.265 footage (in DaVinci Resolve).

Fix for Media Offline due to H.265 (HEVC) in DaVinci Resolve

  • Go to the Microsoft store or type “microsoft hevc video extensions” in Google and click on the relevant result.
  • Click on the “Buy” button. (You’ll have to purchase it for $0.99.)
  • Download and install the extension.
  • Restart your PC.
  • Resolve should now be able to decode the h.265 videos.


DaVinci Resolve Studio Supports 10 bits and 4:2:2 Chroma subsampling

Upgrade to the Studio version (or if you can’t, there is a workaround discussed below) to work with the 10-bit footage along with 4:2:2 chroma subsampling, as most modern cameras like mirrorless and drones shoot in high resolution.

Keep in mind that both the DaVinci Resolve free and Studio version support H.265 decoding, but only the Studio version supports GPU acceleration for Windows. For MacOS users, the free version supports GPU acceleration for both encoding and decoding.

davinci resolve h.264 h.265 hevc codecs support in windows macos centos

So, if you plan to upgrade to the Studio version being a Windows user, working with H.265 footage should no longer be an issue.


Related Article:

GPU & DaVinci Resolve (9 Things Most Beginners Don’t Know)


#3 – DaVinci Resolve Media Offline Frames / Flickering Issue

The most common issue is the media offline frames you get while playing back the clip in the timeline. This results in a flickering media offline error.

The media offline frames (flickering) issue is mostly due to the slow external storage drives or the cable (port) speed not being fast enough for the read-write operation. If you have your source footage (especially H.265/H.264) or cache files located in an external drive or usb, make sure the cable is fast enough for Resolve to decode the footage.

Huge ones like red camera files take a lot of bandwidth for read-write operation. Hence, external storage is not suggested.

Another reason could be – dropped frames during recording. Shooting slow and fast scenes with the same fps will result in dropped frames. Resolve will show the dropped frames as offline.

Fix for Media Offline Frame Issue in Resolve

  • Transcode your source files to editor-friendly codecs like DNxHR or ProRes (described below).
  • Move your source files to high-speed internal drives.
  • Delete cache files (Playback > Delete Render Cache > All or Selected Clips) and regenerate them.
  • Make sure the drive with cache isn’t full.
  • Regarding your external drive, make sure you assign a drive letter high in the alphabet so that the drive letter won’t change whenever your computer automatically assigns it during loading.
  • Make sure the cached folder path has not changed (is the same as the actual path.)
  • If none of the above works, then simply copy all of your source media to a new storage device and relink all the files (as mentioned in the above section).

#4 – DaVinci Resolve Media Offline due to Missing Clips

Missing clips are denoted by a question mark in the timeline.

When you accidentally delete a file from the Media Pool, then you get a missing clip in the timeline.

Fix:

Re-import the deleted files into the media pool from your source folder.


#5 – Either Audio Sync Issues or Media Offline during Playback

After you import all the clips inside DaVinci Resolve, they turn offline, but the audio seems to be fine. Or, sometimes, the video plays with out-of-sync audio. This is a common issue with Variable Frame Rate (VFR) footage.

Smartphones, OBS(Open Broadcaster Software), game-play recording software like NVIDIA ShadowPlay, etc, record videos in VFR format.

(To the contrary, a DSLR or mirrorless shoots constant frame rate videos.)

Please keep in mind that any editing software (NLE) like DaVinci Resolve or Premiere Pro will expect constant frame-rate videos.

(Learn more about – Frame Rates in DaVinci Resolve (Things You Should Know))

Hence it’s a good practice to convert variable framerate footage into constant framerate ones.

Click on the below article for a step-by-step guide on checking and converting your media to a constant frame rate file.

DaVinci Resolve: Convert Variable to Constant Frame Rate File



#6 – Foolproof Method – Transcode Your Media to DaVinci Resolve Reccognizable Codec

Even after following the above steps, if you are still unable to fix the media offline issue, then the best possible solution is to…

Transcode your footage.

It is nothing but re-encoding your footage to other DaVinci Resolve recognizable codecs like:

#1. H.264, Mpeg-4, VP9, etc. These are highly compressed codecs which can demand a lot of horsepower from your laptop/desktop. (Can use Handbrake)

Hnadbrake Codec Selection

#2. Post-production friendly codecs like DNxHR (Windows) or ProRes (Mac). These take up huge disk space but are easy to edit and color-correct. (Can use FFMPEG – a command line interface utility).

If you need editing-friendly codecs like DNxHR, PRORES, etc but are facing difficulty working with FFMPEG, then try either of the below steps using Handbrake:

1. Batch transcode your footage into the codec that DaVinci can decode, like H.264.

Then import the footage inside DaVinci Resolve and then go to the delivery tab and export the footage into your required format and post-production-friendly codec.

DaVinci Resolve Delivery Codec Selection

This will export videos that are huge in size but are easy to edit (less stress on your computer’s resources).

Go ahead and import these videos into DaVinci Resolve and start editing.

Or

2. After importing the footage that DaVinci can decode:

  • Go to “Project Settings” > “Master Settings” > “Optimized Media and Render Cache”
  • Select your required editing-friendly codec like DNxHR HQX or Uncompressed 10-bit (can result in huge file sizes)
  • Click “Save”.

DaVinci Resolve Optimized Media Codec Selection

  • Go to “Playback” > Check the “Use Optimized Media If Available” option.
  • That’s it.

DaVinci Resolve Optimized Media setting


If you want to learn more about render cache, optimized media, and proxy media, refer to the below helpful guides:

DaVinci Resolve Render Cache (3 Settings for Smooth Playback)

DaVinci Resolve Optimized Media (3 Important Things to Know)

DaVinci Resolve Proxy (Here’s What You Should Know)


Important Points to Keep in Mind

Whenever you face any problem related to media offline issues, keep a check on the following items:

  • DaVinci Resolve updated to the latest version (this can solve some codec support-related issues)
  • The latest GPU drivers (preferably Studio versions) are installed and compatible with DaVinci Resolve.
  • The codec of your footage like H.265, H.264, etc.
  • 8 or 10 bit footage.
  • 4:2:0, or 4:2:2 chroma sub-sampling.
  • The container or format like .mp4, .mkv, etc.
  • Mirrorless/DSLR cameras, GoPros, and Drones like DJI Mavic – can pack the video into highly compressed h.265 codec (in 4K 60fps).
  • Videos shot using Smartphone, Screen Capture software – which can result in variable frame rate videos.
  • Does the footage play in media players like VLC, etc.

The above knowledge can help you zero in on the root cause

This can further help you in coming up with a solution using the various methods we discussed in this post.

Last updated on 27 April 2023

Opening DaVinci Resolve and continuing your current project to find that your timeline is filled with “Media Offline” everywhere instead of your clips that should be there instead. Learn how to fix media offline in DaVinci Resolve below.

Don’t worry! The clips are still there, DaVinci Resolve just can’t locate the files. We’ll show you how you can help DaVinci Resolve locate the files so you can continue your work.

Quick guide

On DaVinci Resolve:

  1. Navigate to the “Media Pool” panel in the “Edit” or “Media” tab – this is where all your imported media is located.
  2. Right-click on the background of the Media Pool and select “Relink Clips for Bins
  3. Now all you have to do from here is locate where your files are and hit “Select folder

Pro tip: If you aren’t sure where your files are located, you can broaden your search with DaVinci by doing a wider search on your computer such as searching through “Videos“, rather than a specific folder located in the videos folder. DaVinci will search for the files fairly quickly, a window should pop up that looks something like the image below.

Davinci resolve searching folders to locate offline media

800+ DaVinci Resolve Animated Elements

Over 800 unique drag & drop animations that work directly in DaVinci Resolve. Improve your video editing with professional video editing tools. No need to hire animators at a high cost & look more professional.

Provided in Apple ProRes 4444 + Alpha channel, MP4 H264 & PNG Photos.

Animation graphic elements

Get 30% off – $84 $49

How to fix Media Offline – step by step

Here’s our step-by-step process which will go into more detail regarding the steps you need to follow to fix media offline in DaVinci Resolve.

Step 1 – In the “Edit” tab, locate the “Media Pool” panel

So you’ve opened up your project to find something that looks like the image below. The first task you need to complete is to find the “Master” panel. This is the panel where your imported media is located.

  1. Go to the “Edit” tab

Edit tab

  1. Go to “Media Pool” in the top-left. This is where you will find all of your media.

Locating master panel to fix offline media

You can also find all of your media by going to the “Media” panel at the bottom of the screen. But either way will work the same.

Media panel

Step 2 – Relink clips for bin

Right-click on the background of the master panel and select “Relink Clips for Bin“. This is so you can help DaVinci Resolve find the lost footage and fix media offline from showing up.

Selecting "relink clips for bin"

Step 3 – Locate your footage

A window will pop up looking similar to the below image. All you need to do now is locate your offline media.

If you’re struggling to find your offline media, then you can broaden your search in the OS by performing a wider search. (Searching through “Videos” instead of a specific folder located in Videos).

DaVinci Resolve will filter through thousands of files in a short amount of time to find your footage.

Locating offline media through windows file explorer

Go back to DaVinci Resolve. Your project should now look something like the below image. Your timeline should now be displayed as normal, and you should be able to continue working on your project.

Navigating back to davinci resolve once you fix offline media

Extra advice

If you only located a part of your offline media

If only a part of your footage was re-located, then it’s likely that the rest of the remaining footage is in another location. You can repeat the above steps and perform an even wider search than you performed before or you can search in a completely different location for the remaining footage.

If the above steps haven’t helped you fix offline media

It’s likely that your project is located on a hard drive or media server that your PC isn’t currently connected to. It’s worth double-checking that you’re connected to any servers that you need to be connected to and ensuring that you have any hard drives that could potentially contain the footage connected to your PC.

Video tutorial to fix “Media Offline”

Summary

You should now know how to quickly fix media offline within the DaVinci Resolve software. The process is similar to most video editing software, so it’s fairly easy to take the skills you’ve learnt today to other video editing platforms too.

Related

  • Why Is DaVinci Resolve Free? + Free vs. Studio Differences
  • How to Update DaVinci Resolve & Safely Backup Data
  • Changing the Timeline Frame Rate in DaVinci Resolve
  • How To Create Subtitles In DaVinci Resolve
  • How to Add LUTs in DaVinci Resolve + Free Downloads

This guide from MiniTool MovieMaker will talk about the DaVinci Resolve media offline issue and teach you how to fix this error in DaVinci Resolve 18, 17, 16, and 15.

Developed by Blackmagic Design, DaVinci Resolve is a professional video editing application combined with color grading, color correction, visual effects, and audio post-production.

Although DaVinci Resolve is powerful enough, some errors also occur when you want to use it. For example, sometimes it won’t open. In this guide, we’ll discuss a common error in DaVinci Resolve, media offline.

Firstly, let’s figure out what media offline mean in DaVinci Resolve. The “Media Offline” issue means DaVinci Resolve is unable to locate your video file and fails to read your footage.

How to fix media offline in DaVinci Resolve? Why does it say media offline in DaVinci Resolve? Continue to read to learn the primary reason and related solutions.

#Case 1. Unlinked Clips

A common reason for DaVinci Resolve media offline error is unlinked clips this happens when you move the original clip to a new folder or drive. Therefore, the imported clips lose the link to the source footage on the computer.

Solution:

To fix DaVinci Resolve media offline caused by unlinked clips, you should select the clips with Media Offline error on the timeline, right-click on them, choose Relink Selected Clips, and browse for the folder that contains the source footage.

Also, if you imported the footage from the SD card, and then you pull out the SD card, when you go back to that project, DaVinci Resolve can’t actually access that footage. Media offline error happens too.

To avoid this error, copy your footage from the SD card to your computer before importing them into DaVinci Resolve.

Related: DRP to MP4: How to Export DaVinci Resolve to MP4

#Case 2. Missing Clips

In DaVinci Resolve, if you delete a clip in Medi pool after adding it to the timeline, the “Media Offline” error also shows in the preview window and a question mark is shown in the timeline.

Solution: Re-import the deleted clip to the media pool from the source footage folder.

#Case 3: H.265 Codec (HEVC)

If the “Media Offline” error happens immediately after importing your video files inside DaVinci Resolve. If you drag it into the timeline, it won’t play it and the “Media Offline” error still appears but you can hear the audio.

This DaVinci Resolve media offline error might be caused by H.265 HEVC code especially if your video is recorded on an iPhone, GoPro camera, or DJI drone. These devices can record high-resolution videos compressed in HEVC format in H.265 video codec.

Solution:

If you’re a Windows user, you should install HEVC video extensions from Microsoft Store or convert your footage to MP4 because Windows 10/11 doesn’t support HEVC (H.265) videos although DaVinci Resolve has that support.

Note: To convert HEVC to MP4 on Windows 10/11, you can try MiniTool Video Converter, a free video converter.

MiniTool Video ConverterClick to Download100%Clean & Safe

In addition to the above 3 situations, media offline error can be due to other unknown reasons. If you still can’t resolve it, try these tips.

Tip 1: Convert the footage to MP4 (H.264)

MP4 (H.264) is one of the DaVinci Resolve supported media formats and codes. You can convert your footage to MP4 using free video converters like MiniTool Video Converter or Handbrake.

Then, import these MP4 files into DaVinci Resolve and see if the media offline issue is fixed.

Tip 2: Clear render cache

The media offline error in DaVinci Resolve may be also caused by the render cache files. Tyr to delete render cache files to fix it. Click Playback > Delete Render Cache > All.

Use a DaVinci Resolve Alternative to Create Videos

MiniTool MovieMaker is one of the best DaVinci Resolve alternatives for beginners to edit videos. This application allows you to crop, trim, rotate, and split videos, apply video filters & transitions, add titles/captions/credits, and more.

More importantly, MiniTool MovieMaker is simple to use and won’t watermark your videos.

MiniTool MovieMakerClick to Download100%Clean & Safe

MiniTool MovieMaker

Conclusion

It must be frustrating when the “Media Offline” error is shown in DaVinci Resolve. This post explains 3 main reasons for this issue. Hope these solutions and tips can help you resolve DaVinci Resolve media offline error.

Понравилась статья? Поделить с друзьями:
  • Д800 критическая ошибка
  • Д3дкомпилер 43 длл ошибка
  • Д3д12 длл как убрать ошибку
  • Гфн ошибка 0x8003001f
  • Гфн код ошибки 0xc0f1103f