E602 0801 canon ошибка

E602-0801-00

Detection Description

Remedy

E602-0811-00

Detection Description

Remedy

HDD error

An error was detected in the general application-related area. (Initialization failed at startup or I/O

error at startup)

When this error occurs, the system has not been started normally. Therefore, it may not be

recorded in the error log.

[Related parts]

— Harness between the Main Controller PCB (UN05) and the HDD

— HDD

— Main Controller PCB (UN05)

[Remedy] Perform the following in the order while checking whether the error is cleared. When

prioritizing clearing of the error, skip Remedies 2 and 3.

Although the error is cleared by «HD-CHECK», it may occur again. Thus, perform Remedies 1 to

4.

1. Check the related harness/cable and connector.

2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> «8», and execute «HD-CHECK». Then,

turn OFF and then ON the main power.

3. Obtain the necessary backup data by referring to the backup data list.

[Reference] For backup and restoration, refer to «Adjustment> Main Controller System» and

«Appendix> Backup Data List» in the Service Manual.

4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> «8», and execute «HD-CLEAR». Then,

turn OFF and then ON the main power.

[Reference] Only the data in the corresponding partitions is deleted.

5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software

using SST or a USB flash drive.

6. Check/replace the related parts.

[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2

min) and restore the backup data after the replacement so the data may be able to be protected.

— Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP

— Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

HDD error

An error was detected in the general application-related area. (File could not be written in the HDD

after startup or I/O error after startup)

[Related parts]

— Harness between the Main Controller PCB (UN05) and the HDD

— HDD

— Main Controller PCB (UN05)

[Remedy] Perform the following in the order while checking whether the error is cleared. When

prioritizing clearing of the error, skip Remedies 2 and 3.

Although the error is cleared by «HD-CHECK», it may occur again. Thus, perform Remedies 1 to

4.

1. Check the related harness/cable and connector.

2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> «8», and execute «HD-CHECK». Then,

turn OFF and then ON the main power.

3. Obtain the necessary backup data by referring to the backup data list.

[Reference] For backup and restoration, refer to «Adjustment> Main Controller System» and

«Appendix> Backup Data List» in the Service Manual.

4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> «8», and execute «HD-CLEAR». Then,

turn OFF and then ON the main power.

[Reference] Only the data in the corresponding partitions is deleted.

5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software

using SST or a USB flash drive.

6. Check/replace the related parts.

[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2

min) and restore the backup data after the replacement so the data may be able to be protected.

— Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP

— Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

422

7. Error/Jam/Alarm

1. 03-13-2021

   
   

   #1

   

   
   Junior Member
   

   

   

   ---

   Rep Power

   0

   [error e602-0801] C3325i format disk USB
   

   Hello I cant seem to find a thread so I’ll try another.

   I have this error code and I’m very new to this process. I’m trying to update the firmware with the USB. I’ve got the firmware for my machine and made the USB with SST. When I boot in safe mode i cant seem to get the format scrip to come up as the service manual suggests. Am I missing something?

   I cannot format using 1+ 9
   when I boot in safe mode,

   «
   [[[[Wait for USB/SSTConnect menu<V8.04>]]]]] (v08.04)
   [9] :version information
   [RESET] : STart Shutdown Sequence
   Checking USB.
   Waiting SST infpormation
   Starting USB task.

   «

   Service manual says
   «5. Terminate the SST.
   6. Connect the USB memory device to the host machine, and start the host machine with download mode in safe mode.
   7. Press keys on the Control Panel in the order shown below.� Press any keys� [4] : Clear/Format� [1] : Disk Format� [0] : OK� Press any keys� [C] : Return to Menu� [Reset] : Start shutdown sequence� [0] : OK (The power of the host machine is turned OFF automatically.)
   «

   Im not getting anything when I hole any key.

   I saw a youtube video that helped me reg the USB key, resolution of the video was poor but the info was helpful. It mentioned something about a verifying the format disk tool be on the USB. Do i need to add this manually?

   All help or links for more info would be greatly appreciated.

   Thank you.

   ---

E602 0801 -00 Title Error in HDD

Detection description Error in storage area of PSS (temporary data) (at startup)

Remedy  When the problem is not solved by turning OFF and then ON

the
power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=8, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3. Enter
CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 0811 -00 Title Error in HDD

Detection description Error in storage area of PSS (temporary data) (after startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=8, execute
HD-CHECK, and then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 0901 -00 Title Error in HDD

Detection description Error in storage area of PDL-related file (at startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=9, execute
HD-CHECK, and then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 0911 -00 Title Error in HDD

Detection description Error in storage area of PDL-related file (after startup)

Remedy  When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=9, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3. Enter
CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1001 -00 Title Error in HDD

Detection description Error in storage area of firmware (BOOTDEV) (at startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Format the BOOTDEV using SST or USB, and download the firmware.

2. Replace the HDD.

E602 1011 -00 Title Error in HDD

Detection description Error in storage area of firmware (BOOTDEV) (after startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Format the BOOTDEV using SST or USB, and download the firmware.

2.
Replace the HDD.

E602 1101 -00 Title Error in HDD

Detection description Error in MEAP area (at startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=11, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1111 -00 Title Error in HDD

Detection description Error in MEAP area (after startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=11, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1201 -00 Title Error in HDD

Detection description Error in Send area (at startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=12,
execute HD-CHECK, and then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Format the all using SST or USB, and download the firmware.

4.
Replace the HDD.

E602 1211 -00 Title Error in HDD

Detection description Error in Send area (after startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=12, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3. Format
the all using SST or USB, and download the firmware.

4.
Replace the HDD.

E602 1301 -00 Title Error in HDD

Detection description Error in MEAP area (at startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Try to recover the corresponding file/partition.—> Enter CHK-TYPE=13, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Format the all using SST or USB, and download the firmware.

4. Replace the HDD.

E602 1311 -00 Title Error in HDD

Detection description Error in MEAP area (after startup)

Remedy If the problem is not solved by turning OFF and
then ON the power,

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=13, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Format the all using SST or USB, and download the firmware.

4. Replace the HDD.

E602 1401 -00 Title Error in HDD

Detection description Error in storage area of system log (at startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=14, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1411 -00 Title Error in HDD

Detection description Error in storage area of system log (after startup)

Remedy When the problem is not solved by turning OFF
and then ON

the
power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=14, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1501 -00 Title Error in HDD

Detection  description Error in Advanced Box
area (at startup)

Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=15, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1511 -00 Title Error in HDD

Detection description Error in Advanced Box area (after startup)

Remedy When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=15, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1601 -00 Title Error in HDD

Detection description Error in CDS area (at startup)

Remedy When the problem is not solved by turning OFF and
then ON

the
power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=16, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 1611 -00 Title Error in HDD

Detection description Error in CDS area (after startup)

Remedy When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.

A.
Preferring to give priority on recovery time although data is deleted

B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)

Case
A

1.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)

2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.

4.
Replace the HDD.

Case
B

1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=16, execute HD-CHECK, and
then turn OFF and then ON the power.

2.
Back up necessary data.

3.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.

4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)

5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.

6.
Replace the HDD.

Note: Although the problem can be solved with step 1
in some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.

E602 2000 -00 Title Error in HDD Encryption Board

Detection description Authentication error between the host machine and the

Encryption
Board.

Remedy 1. After checking connection of the Encryption
Board, disconnect and connect the connector and, turn OFF and then ON the power.

2.
Execute the key clear procedure.

*
Key clear: system recovery procedure

1.
Execute the key clear procedure with SST. —> As a result, the disk becomes unformatted
disk. Thus, it

is
necessary to execute step 2.—> E602-0001 will be indicated if activating
the machine

with
the unformatted disk.

2.
Execute HDD format and system reinstallation with SST.

E602 4000 -00 Title Error in HDD

Detection description  Unable to mount the Linux system.

Remedy 1. Check the cable and the power connector.

2.
If the above measures do not solve the problem, start in Safe Mode to perform
overall format using SST or USB memory and reinstall the system, and then turn
OFF and then ON the Main Power Switch.

3.
If there still remains the problem, it can be caused by failure with the HDD; therefore,
replace the HDD and reinstall the system.

E602 4001 -00 Title Error in HDD

Detection description No Linux system start script.

Remedy 1. Check the cable and the power connector.

2.
If the above measures do not solve the problem, start in Safe Mode to perform
overall format using SST or USB memory and reinstall the system, and then turn
OFF and then ON the Main Power Switch.

3.
If there still remains the problem, it can be caused by failure with the HDD; therefore,
replace the HDD and reinstall the system.

E602 FF01 -00 Title Error in HDD

Detection description HDD error (unidentified) (at startup)

Remedy 1. Turn OFF and then ON the power.

2.
Disconnect and then connect the HDD connector.

3.
Format the HDD using SST or USB, and download the firmware.

4. Replace the HDD.

E602 FF11 -00 Title Error in HDD

Detection description HDD error (unidentified) (after startup)

Remedy 1. Turn OFF and then ON the power.

2.
Disconnect and then connect the HDD connector.

3.
Format the HDD using SST or USB, and download the firmware.

4. Replace the HDD.

Сообщение на экране Код ошибки Проблема Способ устранения проблемы Ink Level: Check 0180104-1000 BK ink tank near-empty Renew the ink tanks. Ink Level: Check 0180101-1001 Y ink tank near-empty Ink Level: Check 0180102-1002 M ink tank near-empty Ink Level: Check 0180103-1003 C ink tank near-empty Ink Level: Check 0180106-1006 MBK ink tank near-empty Ink Level: Check 0180106-1007 MBK2 ink tank near-empty Problem with Printhead.
Check printing results 01800500-1010 Number of non-discharging nozzles in printhead: Warning level Clean the printheads. Renew the printheads. Identify the head management sensor unit. Prepare for maint cart replacement. 01841001-281A Maintenance cartridge near-full Replace the maintenance cartridge. Prepare for parts replacement.
Call for service.   Parts counter W1 level Check the parts counter in service mode. Parts replacement time has passed.
Call for service.   Parts counter W2 level After checking the parts counter in service mode, replace any part whose counter is nearing the error value. GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting. GARO W1222 01341222-1031 GARO (image mode): Invalid parameter count (no parameters) GARO W1223 01341223-1032 GARO (image mode): Required parameter missing GARO W1225 01341225-1034 GARO (image mode): Other warning GARO W1226 01341226-103A GARO (image mode): Image processing table error GARO W1231 01341231-1035 GARO (setup): Unknown command GARO W1232 01341232-1036 GARO (setup): Invalid parameter count GARO W1233 01341233-1037 GARO (setup): Required parameter missing GARO W1234 01341234-1038 GARO (setup): Data out of bounds GARO W1235 01341235-1039 GARO (setup): Other warning End of paper feed. Cannot feed paper more.   Forced feed limit Check the remaining quantity of roll media. This type of paper is not compatible with HP-GL/2. 01860006-1015 Non-support paper of HP-GL/2 Exchange for the compatible paper to HP-GL/2. GL2:W0501
The memory is full. 01340501-1040 Memory full (HP-GL/2) Check if there is the non-image area of the print. Verify the transmitted data before reprinting. GL2:W0904
The memory is full. 01340904-1048 Overflow of Polygon buffer (HP-GL/2) GL2:W0903
The memory is full. 01340903-1047 Overflow of replot buffer (HP-GL/2) GL2:W0502
The parameter is out of range. 01340502-1041 Invalid parameter (HP-GL/2) Verify the transmitted data before reprinting. GL2:W0504
This command is not supported. 01340504-1043 Invalid command (HP-GL/2) Mail box nearly full.
Delete unwanted data 011A1001-2901 The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Delete unneeded jobs stored in Personal Boxes. Mail box full.
Now printing without saving data. 01861003-2902 100 jobs are stored in the Personal Box. Delete unneeded jobs stored in Personal Boxs. Not much ink is left.
Prepare to replace the ink. 01810103-1003 C ink tank near-empty Renew the C ink tank. Not much ink is left.
Prepare to replace the ink. 01810102-1002 M ink tank near-empty Renew the M ink tank. Not much ink is left.
Prepare to replace the ink. 01810101-1001 Y ink tank near-empty Renew the Y ink tank. Not much ink is left.
Prepare to replace the ink. 01810106-1006 MBK ink tank near-empty Renew the MBK ink tank. Not much ink is left.
Prepare to replace the ink. 01810104-1000 BK ink tank near-empty Renew the BK ink tank. Ink tank is empty.
Replace the ink tank. 01810303-1403 C ink tank empty Renew the C ink tank. Ink tank is empty.
Replace the ink tank. 01810302-1402 M ink tank empty Renew the M ink tank. Ink tank is empty.
Replace the ink tank. 01810301-1401 Y ink tank empty Renew the Y ink tank. Ink tank is empty.
Replace the ink tank. 01810306-1406 MBK ink tank empty Renew the MBK ink tank. Ink tank is empty.
Replace the ink tank. 01810304-1400 BK ink tank empty Renew the BK ink tank. No ink tank loaded.
Check ink tank. 01810103-1413 C ink tank removal Attach the C ink tank. No ink tank loaded.
Check ink tank. 01810102-1412 M ink tank removal Attach the M ink tank. No ink tank loaded.
Check ink tank. 01810101-1411 Y ink tank removal Attach the Y ink tank. No ink tank loaded.
Check ink tank. 01810106-1416 MBK ink tank removal Attach the MBK ink tank. No ink tank loaded.
Check ink tank. 01810104-1410 BK ink tank removal Attach the BK ink tank. The paper is too small. 013200D2-1051 Size clip error Check the media size check. Change the media size. Maximum jobs stored.
Delete unwanted data. 011A1006-2907 Saved jobs exceed the Personal Box capacity. Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk. PHead needs cleaning.
Press Online to clear error. 03800500-280C Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead. Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Unable to detect the leading end of paper Check the leading end of paper. Reload the paper. Leading edge detection error.
Lift the release lever and align leading edge with orange line. 03010000-200D Unable to detect the trailing end of cut sheet Check the sheet length. Check to see if paper has not jammed. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2017 Paper (right) edge detection error Check the right edge of paper. Check the paper type. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2018 Paper (left) edge detection error Check the left edge of paper.
Check the paper type. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2820 Printhead registration unadjustable Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2821 LF unadjustable Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot print as specified.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A4 or larger) Replace with A4/Letter or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A3 or larger) Replace with A3/11″x17″ or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace roll with 10 in. wide or larger roll. 03010000-2E1F Undersized paper loaded for internal printing (roll media) Replace with roll media at least 10 inches in width. Cannot detect paper
Remove paper and press Load/Eject. 03010000-2E25 Paper jam while feeding/ejecting/printing Remove the paper jam and reload the paper. Cannot feed paper
Lift the release lever and reload paper. 03010000-2E27 Paper jam during feeding/printing/ejection Reload the paper. This paper cannot be used.
Check supported paper sizes. 03010000-200E Undersized paper (cut sheets/roll media) Replace with larger-sized paper. This paper cannot be used.
Check supported paper sizes. 03010000-200F Oversized paper (cut sheets/roll media) Replace with smaller-sized paper. Use another paper.
Press Online to clear the error. 03010000-2F33 Unadjustable because of transparent media Replace with adjustable media. Paper loaded askew.
Lift the release lever. 03016000-2010 Skew Correct the skew in the paper and reload it. Paper size not detected.
Reload paper. 03010000-200A Unable to detect the paper width (Paper loaded at an improper position) Reload the paper Paper jam.
Press Load/Eject and reload the paper. 03010000-2E27 Paper jam during feeding/printing/ejection Reload the paper Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Roll media loading size detection failure Reload the roll media. Cannot adjust eccentric.
Press Online to clear the error. 03863000-2822 Eccentricity correction disabled Check to see if paper has not jammed. Sheet printing is selected.
Press Load/Eject and load sheets. 03860002-2E02 Data with a cut sheet specification has been received but no cut sheets are loaded. Load cut sheets at the paper tray port. Roll printing is selected, but sheets are loaded.
Press OK, remove the sheets, and load a roll. 03860002-2E0A Data with a roll media specification has been received when a cut sheet tray is loaded. Replace with roll media. Roll printing is selected.
Press Load/Eject and load a roll. 03060A00-2E00 Data with a roll media specification has been received but no roll media are loaded. Load roll media. No Roll Feed Unit.
Turn printer off and install roll feed unit. 03060A00-2E0E Roll media unit not installed Install the roll media unit. The roll is empty.
Lift the release lever and replace the roll. 03060A00-2E1B Roll media end Renew the supply of roll media. Wrong paper feed slot for this paper type.
Press Load/Eject and reload the paper. 03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload the paper. Manual printing is selected, but a roll is loaded.
Press Load/Eject and remove the roll. 03860001-2E0C Data with a cut sheet specification has been received when roll media are loaded. Load cut sheets at the paper tray port. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2E23 Cutter unit failure Check the cutter unit. Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again. 03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCB Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again. 03130031-2F16 Mist fan error Check the mist fan. Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again. 03130031-2F17 Suction fan lock detection error Check the suction fan. Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again. 03130031-2F20 Purge motor cam position error Check the purge unit. Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again. 03130031-2F22 Pump travel timeout Check the purge unit. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2F23 Purge motor error Pump inoperable Check the purge unit. Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again. 03130031-2F25 Unable to detect the carriage motor home position Check the carriage unit. Check the linear encoder for smears. Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again. 03130031-2F26 Carriage inoperable Check the carriage unit and surrounding parts. Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again. 03130031-2F27 Carriage travel timeout Check the carriage unit and surrounding parts. Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again. 03130031-2F1F Pump cam sensor error Check the purge unit. Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again. 03130031-2F2A Unable to detect the feed roller home position Check the feed roller encoder and surrounding part. Check to see if paper has not jammed. Hardware error.
03130031-2E29
Turn off printer, wait, then turn on again. 03010000-2F29 Feed motor timeout (Roll media) Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer. Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again. 03130031-2F2E Roll travel timeout Check the roll feed unit. Hardware error.
03130031-4027
Turn off printer, wait, then turn on again. 03130031-4027 Lift travel timeout error Check the carriage unit and surrounding parts. Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again. 03130031-2F13 A/D converter external trigger output stop detection hardware error 1 Replace the new printhead. Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again. 03130031-2F32 Multi sensor error Check the environment for interferences from outside light.
Replace the multi sensor unit. Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again. 03130031-2F3A Valve motor error Check the ink supply unit. Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again. 03130031-2F3B CS communication error Remove the ink tanks and then reload them. Check the main controller PCB. Hardware error.
03130031-260E
Turn off printer, wait, then turn on again. 03130031-260E Gap detection error Check the carriage unit and surrounding parts. Replace the main controller PCB. Hardware error.
03130031-2618
Turn off printer, wait, then turn on again. 03130031-2618 VH voltage error Check the power supply unit. Hardware error.
03130031-260F
Turn off printer, wait, then turn on again. 03130031-260F Gap reference surface error Replace the reference surface sheet. Roll feed unit error
Turn off printer and check roll feed unit 03060B00-2E24 Roll feed unit failure Replace the roll feed unit. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4049 ROM data for another model has been transferred. Transmit valid ROM data. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4042 MIT data transfer failure Verify the validity of MID data before transferring it. Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again. 03130031-2F2B LF operation failure Check to see if paper has not jammed. Check the feed motor and feed roller. Printhead error
Open top cover and replace the printhead. 03800200-2802 Invalid printhead installed Replace printhead Printhead error
Open top cover and replace the right printhead. 03800300-2801 Printhead DI compensation failure Replace printhead Printhead error
Open top cover and replace the right printhead. 03800400-2803 Printhead EEPROM error Replace printhead Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again. 03800500-2F2F Non-discharging error Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again. 03800500-2F30 Non-discharging position adjustment error Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Ink tank is empty.
Press OK and replace ink tank. 03810104-2500 Bk ink tank empty Renew the Bk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810101-2501 Y ink tank empty Renew the Y ink tank Ink tank is empty.
Press OK and replace ink tank. 03810102-2502 M ink tank empty Renew the M ink tank Ink tank is empty.
Press OK and replace ink tank. 03810103-2503 C ink tank empty Renew the C ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2506 MBk ink tank empty Renew the MBk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2507 MBk2 ink tank empty Renew the MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2580 Low on the Bk ink tank (as during cleaning) Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2581 Low on the Y ink tank (as during cleaning) Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2582 Low on the M ink tank (as during cleaning) Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2583 Low on the C ink tank (as during cleaning) Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2586 Low on the MBk ink tank (as during cleaning) Replace with a fully replenished MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2590 Low on the Bk ink tank (during pre-printing checks) Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2591 Low on the Y ink tank (during pre-printing checks) Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2592 Low on the M ink tank (during pre-printing checks) Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2593 Low on the C ink tank (during pre-printing checks) Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2596 Low on the MBk ink tank (during pre-printing checks) Replace with a fully replenished MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830204-2540 Bk ink tank ID error Replace with a valid Bk ink tank Ink tank error.
Press OK and replace ink tank. 03830201-2541 Y ink tank ID error Replace with a valid Y ink tank Ink tank error.
Press OK and replace ink tank. 03830202-2542 M ink tank ID error Replace with a valid M ink tank Ink tank error.
Press OK and replace ink tank. 03830203-2543 C ink tank ID error Replace with a valid C ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2546 MBk ink tank ID error Replace with a valid MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2547 MBk2 ink tank ID error Replace with a valid MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830104-2520 BK ink tank not installed Install a Bk ink tank No ink tank loaded.
Press OK and check ink tank. 03830101-2521 Y ink tank not installed Install a Y ink tank No ink tank loaded.
Press OK and check ink tank. 03830102-2522 M ink tank not installed Install a M ink tank No ink tank loaded.
Press OK and check ink tank. 03830103-2523 C ink tank not installed Install a C ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2526 MBK ink tank not installed Install a MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2527 MBK2 ink tank not installed Install a MBk ink tank Top cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2F38 Top cover abnormally open Close the top cover and turn on the printer again. Ink tank cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2E10 Ink tank cover abnormally open Close the ink tank cover and turn on the printer again. Maintenance cartridge full.
Replace the maintenance cartridge. 03841001-2819 Maintenance cartridge full Renew the maintenance cartridge. No Maintenance
Cartridge capacity.
Replace the maintenance cartridge. 03841001-281B Not enough space in the maintenance cartridge prior to cleaning Replace the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2816 Maintenance cartridge EEPROM error Renew the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2817 Maintenance cartridge ID error Renew the maintenance cartridge. Borderless printng not possible.
Check roll position.
Online: Print Load/Eject:
Change Paper 03861001-2405 Paper loaded at a position inaccessible for borderless printing Check to see if a borderless printing spacer is installed. Reload the paper. Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject: Change Paper 03861001-2406 Data unfit for borderless printing Check the paper size. Change the paper size. Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03862000-2E09 Not enough roll media on remaining roll media quantity detection Renew the supply of roll media. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2015 Cutting failure Cut paper manually. Check the cutter. Cannot adjust optic axis.
Press Online to clear the error. 03863000-2824 Optical axis error Check the multi sensor.
Check the head management sensor. This type of paper is not compatible with HP-GL/ 2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2 before reprinting. Mail box full.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1001-2905 The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. Delete unneeded jobs stored in Personal Boxes. Mail box full.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1006-2906 The store executed when 32 jobs are stored in the Personal Box. Delete unneeded jobs stored in Personal Boxes. Hard disk error.
Press OK to reformat 031A1002-2908 Hard disk format error Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. File read error.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted. 031A1002-2909 Hard disk file error Restart the printer. Only the corrupted files will be deleted, and the printer will restart. Hardware error. 03800500-2F31
Turn off printer, wait, then turn on again. 03800500-2F31 Non-discharge detection optical axis error Check the head management sensor. Replace the head management sensor. Replace the printhead. Hardware error. 03130031-2F3C
Turn off printer, wait, then turn on again. 03130031-2F3C LF pressure error Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit. No printhead
Install printhead. 03800100-2800 Printhead not installed Install the printhead. Wrong printhead. Open top cover and replace the printhead. 03800200-2811 Printhead version error Replace the printhead. No maintenance cartridge.
Check the maintenance cartridge. 03841101-2818 Mauntenance cartridge not installed Install the maintenance cartridge. This type of media is not compatible with HP-GL/ 2. 03860006-2825 Paper type mismatch at HP-GL/2 printing Exchange for the compatible paper to HP-GL/2 before reprinting. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2019 Cut failure (during jam occure) Check the cutter unit and surrounding part. Replace the cutter. Insufficient paper for job 03862001-2E31 Not enough roll media Renew the supply of roll media. Paper jam.
Manually rewind roll all the way and press OK. 03010000-2E3A Madia load failure Check the pick-up unit and roll media. Check to see if paper has not jammed. Sheet printing is selected. Press Load/Eject and load sheets. 03060100-2E02 Cut sheet in not set Load cut sheets at the paper tray port. Borderless printng not possible. Check supported paper. 03861001-2408 Borderless printing disabled (unsupported size) Check the media size. Change the media size. Borderless printng not possible. Paper stretched or shrank.
Confirm usage cond. of the paper. 03861001-2407 Borderless printing disabled (engine detection) Reload the paper. Roll printing is selected. Press Load/Eject and load a roll. 03060A00-2E35 Roll media is not loaded for internal printing. Reload the roll media.