Epson wf c5790 ошибка 100016

after updating the firmware to CV99Z9  an error appeared
____________

«Scanner Error»
An error occured while scanning.
Turn the power off and on again.
If the error persists, contact Epson Support

100016
__________

i returned my printer to the store that ive brought since it was brandnew, they changed the scanner unit and the main mainboard.
i got my printer and updated the firmware and the error appeared again after succesfully changed the firmware to CV14I9 
but when i flushed back to original firmware the error is gone
original firmware is 17.64.CV09L3
already purchased key last july 2021

Order ID : 22586459

L3070 ошибка сканера

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Epson printers are known for their reliability and high-quality output, but like any other piece of technology, they can encounter errors from time to time. One of the most frustrating issues that can arise is the 100016 scanner error, which can prevent you from scanning documents or photos.

If you’re experiencing this error on your Epson printer, don’t panic. There are several potential causes and solutions for the 100016 scanner error, and in this article, we’ll go over them step-by-step. If you prefer a visual guide, be sure to check out the accompanying video that covers the same information.

Before we dive into the troubleshooting steps, let’s take a moment to discuss what the 100016 scanner error actually means. This error code indicates that there is an issue with the scanner module of your Epson printer. It could be caused by anything from a hardware malfunction to a software issue.

The good news is that the majority of causes for the 100016 scanner error can be resolved without the need for professional assistance. Here’s what you can do:

Restart your printer

1. The simplest solution is often the best place to start. Turn off your printer, unplug it from the power source, wait a minute or two, and then plug it back in and turn it on. This will allow your printer to reset itself, which can sometimes fix the 100016 scanner error.

Update your printer’s firmware and drivers

2. Outdated or corrupt firmware and drivers can cause a range of issues on your printer, including the 100016 scanner error. To update your printer’s firmware and drivers, visit the Epson website and navigate to the support page for your specific model. Download and install any available updates, then restart your printer and see if the error has been resolved.

Check the scanner module

3. In some cases, the scanner module may have become disconnected or damaged, which can lead to the 100016 scanner error. To check the scanner module, turn off your printer and unplug it from the power source. Carefully remove the scanner module from your printer and check for any signs of damage or loose connections. If you find any issues, try reconnecting any loose cables or replacing any damaged parts.

Run a scanner diagnostic

4. If none of the above steps have resolved the issue, try running a scanner diagnostic. To do this, navigate to the settings menu on your printer and select the option for scanner diagnostics. Follow the on-screen instructions to complete the diagnostic, which will check for any underlying issues with your printer’s scanner.

Contact Epson support

5. If you’ve tried all of the above steps and the 100016 scanner error persists, it may be time to contact Epson support for further assistance. You can find their contact information on their website or in your printer’s user manual.

The 100016 scanner error on your Epson printer can be frustrating, but it’s not the end of the world. By following the above steps, you can troubleshoot and resolve the issue in most cases. If you’re still experiencing the error, don’t hesitate to reach out to Epson for further assistance.

Apr 26th 2023 Jee Comendador