At Bobcares, we provide 24/7 expert support, monitoring and preventive maintenance to all our customers.
And as part of our service, we sometimes have to fix numerous issues coming from various client, all in a day.
‘552 Transfer aborted, Disk quota exceeded‘ is one such issue that we often resolve for our clients.
What does “552 Transfer aborted, Disk quota exceeded” mean?
What if while uploading your file, you see that you’ve already used up all your allocated space?
Or, what if you have space available, but the file is so large that if uploaded, it would exceed your disk space quota?
In such cases, FTP server sends you the ‘552 Transfer aborted, Disk quota exceeded‘ message. This means that you have either reached or exceeded your disk space quota.
What causes “552 Transfer aborted, Disk quota exceeded” error?
When customers contact us with this issue, we look for the various reasons that could be using up all the disk space.
And in our experience, the 5 most common causes for space hogs have been :
1. Backups
Many a times, customers have to restore backup archives to get a file. And we have seen that there’s usually a tendency to forget about removing the full archive.
There have been instances where we’ve deleted uncompressed archives which had been occupying over 70% of the space.
And then, we’ve come across situations where VPS owners store backup on the same disk. In such cases, these backup archives and uncompressed files take up a huge amount of disk space.
So, we delete these files to resolve the issue. And as a preventive measure, we set up disk space alerts and fix space issues before they lead to service failure.
2. Old application backups and database dumps
We have seen that web users sometimes store old copies of web apps in their document root.
Also, website developers usually take a backup before they upgrade an app. And we’ve seen that in some accounts, there maybe several months worth of database dumps that take as much as 50% of the disk space.
In such situations we clear these backups to reclaim the space.
3. Unused media files
When we check for probable causes for the space limitation, we sometimes run into a lot of unused media files stored by the site.
These are usually several versions of the same video, audio or image file. Media files as such take a lot of space. These are files which are never accessed for months or even years.
Deleting them frees up the space for other uses.
4. Spams
Sometimes a user may be flooded with hundreds of unsolicited email or spams a day.
A single spam may not take up a large space. But, once they start accumulating, their combined consumption may reach hundreds of MBs or GBs of space.
We have seen that this is usually the case for customers who opt to use the Spam quarantine feature but sometimes forget about the spams. In such situations, we recommend automatic deletion of spam mails.
We also set up mail directory expiry settings. With this option, clients can review the spam mails if they want. And any spam that’s older than 30 days gets deleted automatically.
5. Trash
Most often deleted files end up in ‘Trash’ folders. In such cases, the deleted file’s disk space is still in use.
So, when we check and find that the ‘Trash’ folder contents are the major space users, we purge the ‘Trash’ folder to free up the disk space.
Conclusion
‘552 Transfer aborted, Disk quota exceeded‘ is a common warning message for the disk quota limitation. Today we have seen the 5 common causes for this problem and how our Support Engineers fix it at Bobcares.
PREVENT YOUR SERVER FROM CRASHING!
Never again lose customers to poor server speed! Let us help you.
Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.
SEE SERVER ADMIN PLANS
var google_conversion_label = «owonCMyG5nEQ0aD71QM»;
THE INFORMATION IN THIS ARTICLE APPLIES TO:
- CuteFTP® Home (All Versions)
- CuteFTP Pro® (All Versions)
SYMPTOMS
When attempting to upload a file to the remote FTP site, a 552 error code is encountered, resulting in an error message similar to the following example:
COMMAND:> STOR yourfile.ext
STATUS:> Connecting FTP data socket… 192.168.0.1:21…
150 Opening ASCII mode data connection for yourfile.ext
552Transfer aborted. Disk quota exceeded.
ERROR:> Exceeded storage allocation.
CAUSE
This error is not caused by CuteFTP. The 552 error code is coming directly from the remote FTP server. There is not enough disk space available to you on the remote FTP server. The most common cause for this error is that the limited disk space allocated for your individual FTP account is already in use.
This error may also appear when disk space appears to be available but the file being uploaded is large enough so that if it were uploaded, it would cause your disk space quota to be exceeded.
RESOLUTION
More disk space is needed. You can increase the space available by deleting unnecessary files from the remote server or by making arrangements with your Web hosting provider or FTP account administrator for additional disk space.
I have this code for uploading images on my FTP Server:
FtpWebRequest ftp = (FtpWebRequest)FtpWebRequest.Create("ftp://domain.com/" + "393174" + ".jpg");
ftp.Credentials = new NetworkCredential("user@domain.com", "password");
ftp.KeepAlive = true;
ftp.UseBinary = true;
ftp.Method = WebRequestMethods.Ftp.UploadFile;
FileStream fs = File.OpenRead(@"location" + "393174" + ".jpg");
byte[] buffer = new byte[fs.Length];
fs.Read(buffer, 0, buffer.Length);
fs.Close();
Stream ftpstream = ftp.GetRequestStream();
ftpstream.Write(buffer, 0, buffer.Length);
ftpstream.Close();
For some reason I get Error (552) Exceeded storage allocation: System.Net.WebException.
I tried with new ftp account on different location but same error.
I checked FTP Quota is on Unlimited.
The remote server returned an error: (552) Exceeded storage allocation
(for current directory or data set). at
System.Net.FtpWebRequest.SyncRequestCallback(Object obj) at
System.Net.FtpWebRequest.RequestCallback(Object obj) at
System.Net.CommandStream.Dispose(Boolean disposing) at
System.IO.Stream.Close() at System.IO.Stream.Dispose() at
System.Net.ConnectionPool.Destroy(PooledStream pooledStream) at
System.Net.ConnectionPool.PutConnection(PooledStream pooledStream,
Object owningObject, Int32 creationTimeout, Boolean canReuse) at
System.Net.FtpWebRequest.FinishRequestStage(RequestStage stage) at
System.Net.FtpWebRequest.GetRequestStream() at
WindowsFormsApplication1.Form1.button1_Click(Object sender, EventArgs
e) in C:UsersDemirAppDataLocalTemporary
ProjectsWindowsFormsApplication1Form1.cs:line 38
Moderator: Project members
-
Diplomat
- 500 Command not understood
- Posts: 1
- Joined: 2015-03-04 09:51
- First name: Diplomat
- Last name: Support
552 Transfer aborted . File Too large
#1
Post
by Diplomat » 2015-03-04 10:06
Hello,
I was transferring a 12gb and 14Gb file to our cloud server.
Both files got to 12,884,900 and then failed.
The error message was
552 Transfer aborted . File Too large
I have read on the forum that there is no upper limit with File zilla client.
We have enquired with our webspace host and they say the same?
What should i do next to investigate this issue?
Regards
Stewart
- FZClientError.PNG (56.31 KiB) Viewed 2703 times
-
botg
- Site Admin
- Posts: 34945
- Joined: 2004-02-23 20:49
- First name: Tim
- Last name: Kosse
- Contact:
Re: 552 Transfer aborted . File Too large
#2
Post
by botg » 2015-03-04 18:55
It is a server reply that says the file is too large.
Two possibilities:
The most likely possibility is that the server indeed does not support files larger than roughly 12 GB.
Possible but unlikely is a firewall that injects a fake error message.
-
boco
- Contributor
- Posts: 26609
- Joined: 2006-05-01 03:28
- Location: Germany
Re: 552 Transfer aborted . File Too large
#3
Post
by boco » 2015-03-04 19:12
I have read on the forum that there is no upper limit with File zilla client.
The theoretical upper limit in FileZilla is ~2^64B — you won’t reach that anytime soon.
We have enquired with our webspace host and they say the same?
They are lying. The FTP server clearly rejects the file. «552 Transfer aborted . File Too large» comes straight from the FTP server (at least if you use FTP over TLS).
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Please do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###
FTP server return codes always have three digits, and each digit has a special meaning.[1] The first digit denotes whether the response is good, bad or incomplete:
1xx
The requested action is being initiated; expect another reply before proceeding with a new command. (The user-process sending another command before the completion reply would be in violation of protocol; but server-FTP processes should queue any commands that arrive while a preceding command is in progress.) This type of reply can be used to indicate that the command was accepted and the user-process may now pay attention to the data connections, for implementations where simultaneous monitoring is difficult. The server-FTP process may send at most, one 1xx reply per command.
2xx
The requested action has been successfully completed. A new request may be initiated.
3xx
The command has been accepted, but the requested action is being held in abeyance, pending receipt of further information. The user should send another command specifying this information. This reply is used in command sequence groups.
4xx
The command was not accepted and the requested action did not take place, but the error condition is temporary and the action may be requested again. The user should return to the beginning of the command sequence, if any. It is difficult to assign a meaning to «transient», particularly when two distinct sites (Server- and User-processes) have to agree on the interpretation. Each reply in the 4xx category might have a slightly different time value, but the intent is that the user-process is encouraged to try again. A rule of thumb in determining if a reply fits into the 4xx or the 5xx (Permanent Negative) category is that replies are 4xx if the commands can be repeated without any change in command form or in properties of the User or Server (e.g., the command is spelled the same with the same arguments used; the user does not change his file access or user name; the server does not put up a new implementation.)
5xx
The command was not accepted and the requested action did not take place. The User-process is discouraged from repeating the exact request (in the same sequence). Even some «permanent» error conditions can be corrected, so the human user may want to direct his User-process to reinitiate the command sequence by direct action at some point in the future (e.g., after the spelling has been changed, or the user has altered his directory status.)
6xx
RFC 2228 introduced the concept of protected replies to increase security over FTP communications. The 6xx replies are Base64 encoded protected messages that serves as responses to secure commands. When properly decoded, these replies fall into the above categories.
Below is a list of all known return codes that may be issued by an FTP server.
100 Series
110
MARK yyyy = mmmm
where yyyy is User-process data stream marker, and mmmm server’s equivalent marker (note the spaces between markers and «=»).
120
125
150
200 Series
202
211
212
213
214
215
220
221
225
226
227
228
229
230
232
234
235
250
257
300 Series
331
332
334
335
336
350
400 Series
421
425
426
430
431
434
450
451
452
500 Series
501
502
503
504
530
532
533
534
535
536
537
550
551
552
553
600 Series
631
632
633
10000 Series
10054
10060
10061
10065
10066
10068
Опубликовал(а):
в: 08.11.2010
Всем нам известно что такое FTP (англ. File Transfer Protocol — протокол передачи файлов). Иногда в процессе эксплуатации или настройки нужного нам сервиса возникают ошибки которые описаны кодами ошибок FTP.
При FTP операциях некоторые клиенты не только пишут коды сообщений, но и расшифровавают их. Но не всегда. Например, при установке соединения, мы получили от FTP клиента код ошибки 434, и что это значит?
Попробуем разобраться разбив код ошибки на цифры (каждая позиция отвечает за свой набор значений):
Первая позиция
- 1 это — команда принята к выполнению но все еще не завершена
- 2 это — команда завершена успешно
- 3 это — команда принята, но ожидается дополнительная команда
- 4 это — в данный момент команда не может быть выполнена
- 5 это — невозможно выполнить команду в принципе
Вторая позиция
- 0 это — синтаксическая ошибка в команде
- 1 это — информационное сообщение
- 2 это — означает что сообщение относится к управляющему соединению либо соединению данных
- 3 это — сообщение о аутентификации пользователя и его правах
- 4 — не определено
- 5 — состояние файловой системы
Третья позиция
- Третья цифра окончательно специфицирует ошибку.
Код | Описание |
100 | Запрошенное действие инициировано, дождитесь следующего ответа прежде, чем выполнять новую команду. |
110 | Комментарий |
120 | Функция будет реализована через nnn минут |
125 | Канал открыт, обмен данными начат |
150 | Статус файла правилен, подготавливается открытие канала |
200 | Команда корректна |
202 | Команда не поддерживается |
211 | Системный статус или отклик на справочный запрос |
212 | Состояние каталога |
213 | Состояние файла |
214 | Справочное поясняющее сообщение |
215 | Выводится вместе с информацией о системе по команде SYST |
220 | Слишком много подключений к FTP-серверу (можете попробовать позднее). В некоторых версиях указывает на успешное завершение промежуточной процедуры |
221 | Благополучное завершение по команде quit |
225 | Канал сформирован, но информационный обмен отсутствует |
226 | Закрытие канала, обмен завершен успешно |
227 | Переход в пассивный режим (h1,h2,h3,h4,p1,p2). |
228 | переход в длинный пассивный режим (длинный адрес, порт). |
229 | Переход в расширенный пассивный режим (|||port|). |
230 | Пользователь идентифицирован, продолжайте |
231 | Пользовательский сеанс окончен; Обслуживание прекращено. |
232 | Команда о завершении сеанса принята, она будет завершена по завершении передачи файла. |
250 | Запрос прошёл успешно |
257 | «ПУТЬ» создан. |
331 | Имя пользователя корректно, нужен пароль |
332 | Для входа в систему необходима аутентификация |
350 | Запрошенное действие над файлом требует большей информации |
404 | Данный удалённый сервер не найден |
421 | Процедура не возможна, канал закрывается |
425 | Открытие информационного канала не возможно |
426 | Канал закрыт, обмен прерван |
434 | Запрашиваемый хост недоступен |
450 | Запрошенная функция не реализована, файл не доступен, например, занят |
451 | Локальная ошибка, операция прервана |
452 | Ошибка при записи файла (недостаточно места) |
500 | Синтаксическая ошибка, команда не может быть интерпретирована (возможно она слишком длинна) |
501 | Синтаксическая ошибка (неверный параметр или аргумент) |
502 | Команда не используется (нелегальный тип MODE) |
503 | Неудачная последовательность команд |
504 | Команда не применима для такого параметра |
530 | Вход не выполнен! Требуется авторизация (not logged in) |
532 | Необходима аутентификация для запоминания файла |
550 | Запрошенная функция не реализована, файл не доступен, например, не найден |
551 | Запрошенная операция прервана. Неизвестный тип страницы. |
552 | Запрошенная операция прервана. Выделено недостаточно памяти |
553 | Запрошенная операция не принята. Недопустимое имя файла. |
Вот и все, надеюсь этот материал поможет Вам лучше понимать FTP :))
LIST OF COMMON FTP ERROR CODES
File Transfer Protocol (FTP) is a network protocol responsible for transferring file between hosts. An FTP on the other hand, is a server that serves as a central reposi tory for files that users can download and, in some cases, upload.
It can then also authenticate users based on user name and password combination but and FTP server can also be configured to allow users to connect anonymously.
FTP uses TCP/IP port 20 and 21; port 20 is for transmitting data between the FTP server and client while the port 21 is used for transmitting instructions between the FTP server and client.
FTP server return codes always have three digits and each digit has a unique meaning. The first digit denotes whether the response is good, bad or incomplete.
NOTE: Error messages are very much important to be read whenever they appear on our computer screen or any electronic device. It really helps us to understand the situation at hand. Below are brief explanations of the most common status and error codes. The table below is provided so that you have some idea whether you can solve the issue on your own or you need to call your ISP for assistance.
ERROR CODES |
MEANINGS |
230 |
User logged in, proceed. Logged out if appropriate. |
227 |
Entering Passive Mode (h1, h2, h3, h4, p1, p2). |
250 |
Requested file action okay, completed. |
257 |
“PATHNAME” created |
120 |
Service ready in nnn minutes. |
125 |
Data connection already open; transfer starting |
350 |
Requested file action pending further information |
331 |
User name okay, need password. |
332 |
Need account for login. |
213 |
File status. |
425 |
Can’t open data connection |
212 |
Directory status. |
150 |
File status okay; about to open data connection. |
200 |
Command okay. |
202 |
Command not implemented, superfluous at this site. |
530 |
Not logged in |
501 |
Syntax error in parameters or arguments. |
220 |
Service ready for new user. |
503 |
Bad sequence of commands. |
211 |
System status, or system help reply. |
421 |
Service not available, closing control connection. This may be a reply to any command if the service knows it must shut down. |
214 |
Help message. On how to use the server or the meaning of a particular non-standard command. This reply is useful only to the human user. |
215 |
NAME system type. Where NAME is an official system name from the list in the Assigned Numbers document. |
532 |
Need account for storing files. |
502 |
Command not implemented. |
504 |
Command not implemented for that parameter. |
550 |
Requested action not taken. File unavailable (e.g., file not found, no access). |
225 |
Data connection open; no transfer in progress. |
426 |
Connection closed; transfer aborted. |
226 |
Closing data connection. Requested file action successful (for example, file transfer or file abort). |
552 |
Requested file action aborted. Exceeded storage allocation (for current directory or dataset). |
551 |
Requested action aborted. Page type unknown. |
221 |
Service closing control connection. |
553 |
Requested action not |
450 |
Requested file action not taken |
451 |
Requested action aborted. Local error in processing. |
500 |
Syntax error, command unrecognized. This may include errors such as command line too long. |
452 |
Requested action not taken. Insufficient storage space in system. File unavailable (e.g., file busy). |