Gog steam ошибка плагина - Не ошибается лишь тот, кто ничего не делает!

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r/gog

Hey, I’ve been using Gog 2.0 for quite a while for now and I haven’t experienced any big difficulties with plugins until recently. A few days ago my steam plugin stopped working. I’m still logged in but it shows steam as offline. I tried synchronizing the library and logging off an in again but it didn’t help. Does anyone else have this problem too? Is there any solution?

level 1

A lot of people have this problem (me included) and I hope gog make a official plugin soon

level 1

I have the same problem. I think there is an issue with 2FA, so disabling it may work. I prefer to wait until a better solution is found.

level 1

Maybe I’m a little late, but try this: close GOG Galaxy 2.0, delete steam folder from %localappdata%GOG.comGalaxypluginsinstalled and %programdata%GOG.comGalaxystorageplugins
and then try to log in again to Steam

level 2

Been looking for a solution for about a month now and this fixed it for me as well. Thanks!

level 1

Same for me… So I stopped usin GOG for Playnite, and I’m quite happy about it.

About Community

GOG.com is a DRM-free games and movies distribution service that is part of the CD Projekt Group. GOG.com is also a «sister» company to CD Projekt Red, developers of the Witcher series and Cyberpunk 2077.

I’m in China.
Thanks for the new released plugin, but I’ve got a issue. The new plugin worked fine when I connect steam acount for the first time, but if I shut down gog then restart it, the plugin can’t auto reconnect the steam account. It shows ‘offline’ and nothing happened after clicking ‘retry’ or just waiting for 10 minutes. If I click ‘disconnect’ and then click ‘connect’ steam account, it worked again.
Then I checked the log file. It shows the following things. The log file is uploaded as txt. In the file, I restart gog at 2020-03-06 15:13:22. Hope It will help you.

_2020-03-06 15:13:29,244 — protocol.protobuf_client — INFO — Session id: 111947262
2020-03-06 15:13:29,244 — protocol.protocol_client — WARNING — Received unknown error, code: 5
2020-03-06 15:13:29,244 — protocol.websocket_client — ERROR — Failed to establish authenticated WebSocket connection InvalidCredentials()
Traceback (most recent call last):
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolwebsocket_client.py», line 69, in run
await auth_task
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolwebsocket_client.py», line 187, in _authenticate
ret_code = await self._protocol_client.authenticate_token(self._user_info_cache.steam_id, self._user_info_cache.account_username, self._user_info_cache.token, auth_lost_handler)
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolprotocol_client.py», line 174, in authenticate_token
raise translate_error(result)
galaxy.api.errors.InvalidCredentials
2020-03-06 15:13:29,245 — galaxy.task_manager — ERROR — Task manager plugin external: exception raised in task 2 (Run WebSocketClient)
Traceback (most recent call last):
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamgalaxytask_manager.py», line 21, in task_wrapper
result = await coro
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolwebsocket_client.py», line 69, in run
await auth_task
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolwebsocket_client.py», line 187, in _authenticate
ret_code = await self._protocol_client.authenticate_token(self._user_info_cache.steam_id, self._user_info_cache.account_username, self.user_info_cache.token, auth_lost_handler)
File «C:Users94843AppDataLocalGOG.comGalaxypluginsinstalledsteamprotocolprotocol_client.py», line 174, in authenticate_token
raise translate_error(result)
galaxy.api.errors.InvalidCredentials
2020-03-06 15:13:33,283 — galaxy.api.jsonrpc — DEBUG — Received 54 bytes of data
2020-03-06 15:13:33,283 — galaxy.api.jsonrpc — INFO — Handling request: id=5, method=ping, params={}
2020-03-06 15:13:33,283 — root — DEBUG — Sending data: {«jsonrpc»: «2.0», «id»: «5», «result»: null}
2020-03-06 15:13:38,349 — galaxy.api.jsonrpc — DEBUG — Received 54 bytes of data
2020-03-06 15:13:38,349 — galaxy.api.jsonrpc — INFO — Handling request: id=6, method=ping, params={}
2020-03-06 15:13:38,349 — root — DEBUG — Sending data: {«jsonrpc»: «2.0», «id»: «6», «result»: null}

plugin-steam-ca27391f-2675-49b1-92c0-896d43afa4f8.txt

Человеческий будильник

11.12.2019

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Аккаунт удален

11.12.2019

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Божий микроскоп

11.12.2019

Спасибо, помогло

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аввыа авыаыв

12.12.2019

Они у всех есть по умолчанию. Нужно отдельно скачивать плагины с гитхаба.

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Comrade EightEightSeven

12.12.2019

Для баттлнета, и всяких диковинных площадок -да. А вот те, что на скрине есть никаких усилий дополнительных не требуют.

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аввыа авыаыв

12.12.2019

Я хз. Скачал вчера дефолтный гелакси 2.0 и там без дополнительных усилий только хbox live интегрировался. Остальное писало тоже самое, что и на скрине. Нужно скачивать плагины и пихать их по адресу AppDataLocalGOG.comGalaxypluginsinstalled. Во времена ЗБТ было тоже самое.

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Same here. I even tried to uninstall and reinstall the Steam plugin.

Same issue happening with me. I checked to see if some games I bought from Steam were added. They didn’t appear, so I tried to sync integrations, and then poof all my games disappeared. I’ve tried disconnecting then reconnecting, reinstalling GOG Galaxy, nothing works. All other integrations that I use work fine.

Have disconnected and reconnected; GOG cannot query my Steam games anymore, and only my Steam games

Same problem here. I’ve sometimes managed to actually log in, after several attempts. I added loggers throughout a local copy.

I dunno if it’s issues on the steam side, it’s very inconsistent if I get logged in or not. Once I am in, according to the logs, it successfully pulls my friend list, it also very quickly says it processed the imported game list. I added loggers to the function get_owned_games in particular. It does get run, it passes the authentication check, it does wait for the game cache to be ready, but «self._games_cache.get_owned_games()» is always empty when returned, so no games is ever actually added.

Now, I do not know how wait_ready works, if wait_ready(90) means it waits 90 seconds and then times out and proceed, that might be the issue. I did not time it but there was a significant delay between the waiting and then resuming in my logs.

Alright, I’ve tested quite a bit, it seems to be entirely on steam’s side. If I am not mistaken after having gone through the code this morning, the issues mostly stem from Steam not responding in time. If it does respond to the login request, when it tries to pull the game, it times out due to wait_ready. I am currently experimenting with increasing the time outs and see if steam sends it along the way.

Alright, I’ve tested quite a bit, it seems to be entirely on steam’s side. If I am not mistaken after having gone through the code this morning, the issues mostly stem from Steam not responding in time. If it does respond to the login request, when it tries to pull the game, it times out due to wait_ready. I am currently experimenting with increasing the time outs and see if steam sends it along the way.

That was my initial thinking too. This git repository was last updated about 17 days ago, so I don’t think it would work and suddenly not work anymore. I also did some digging on my end and I’m pretty sure you’re right. Hopefully it is fixable somehow.

Hi, thanks for all your input. I’m investigating.

Two problems:

(OP case) https://steamerrors.com/48 Maybe Steam had temporal problems with some CMs (auth servers), so it ask to use different one, but thep lugin does not handle that.
Missing most of games/other data | Galaxy Timeout on get_owned_games #118 — what @Icemasta described — probably the plugin regression issue. You can try version 0.57 to check if the problem exists.

90s Timeout on owned_games is OK. The problem is the whole method fall into >120s which causes timeout on Galaxy side and no owned games are imported at all.

Hi,

Not a programmer / coder at all. Created this account to say this:

Thanks for the hard work
Out of shear desperation I installed V0.21 (the oldest available on here) and it worked. Thought I will let you know for what it is worth.

Cheers,
ArctanAlpha

I also tried 0.21 and it works for me too!

Hi!
Is there any guides on how to manually install older versions of the plugin so that I have access to my library for now?
Thanks!

Edit:
Found a way to install the plugin: https://github.com/Mixaill/awesome-gog-galaxy
Also, installed the V0.21 and it didnt work for me

@ChakraaArcana
Try copying the contents of the 0.21 download folder into C: > Users > Your name > AppData > Local > GOG.com > Galaxy > Plugins > Installed > Steam folder

Then reconnect Steam in GOG Galaxy settings. That’s how I got it to work for me.

@ChakraaArcana
Try copying the contents of the 0.21 download folder into C: > Users > Your name > AppData > Local > GOG.com > Galaxy > Plugins > Installed > Steam folder

Then reconnect Steam in GOG Galaxy settings. That’s how I got it to work for me.

How did you do this? I’m new to github, and don’t know where to get this v0.21 and manually install it.

@DrSomeone
Here’s how I did it exactly. First, exit GOG Galaxy. Then, on your PC, go to:

C: > Users > Your name > AppData > Local > GOG.com > Galaxy > Plugins > Installed > Steam folder (will have a bunch of number & letters in the name)

And delete everything in that folder. This probably isn’t necessary, but I just like to make sure there’s nothing in there that might mess up the v0.21 install.

Then download v0.21 here: (https://github.com/FriendsOfGalaxy/galaxy-integration-steam/releases/tag/v0.21). Assuming you are Windows, download the «window.zip» archive.

Extract the folder and copy the contents into the same folder from above that we deleted the old plugin from. Then start GOG Galaxy again, and reconnect Steam. This is how I got it to work for me.

Wouldn’t v0.21 immediately update to v0.59 unless you disable the auto-update feature though? Have you checked that the v0.21 that you’ve installed is still v0.21?

Because I tried that a few days ago, v0.57 as @FriendsOfGalaxy suggested still runs into the same issue, but I had to disable the upload process. When I tried v0.21, it would instantly update to v0.59, and I couldn’t find how to disable the update feature in v0.21 because it wasn’t in the manifest file, so it’s using another method, which I couldn’t isolate.

Yes, the auto update function does indeed update the version and then the same problem exists for me.

After installing V0.21 I disabled auto update by changing the version to «10» in the «manifest.json» file before starting Galaxy again.

Cheers,

edit: Make sure the version you type (10.0 in my case) is a number larger than 0.57 and then Galaxy will not update the integration.

been having mutiple problems here aswell and it was just working fine before the summer sale went live

Hmm, I’ve tried the following versions:

v0.21: Failed to start.
v0.29: Plugin has crashed
v0.39: Confirmed Partial working! This one opens up the actual steam website to do the authentication. It imports the game library. It fails to identify installed games.
v0.42: Same as v0.46.5
v0.46.5: Can login, similar to v0.39, but fails to import games at all.
v0.49: Same as v0.59
v0.57: Same as v0.59
v0.59: Can sometimes login if you fidget a bit with it (Connect -> Login -> 2FA -> … -> Do not click retry, click disconnect -> Plugin fails -> Connect -> Do not agree the terms -> Log in -> 2FA -> Agree to terms -> Logged in -> Friend list is loaded, rest fails).

So the only thing I can say is that the new authentication process does not work with whatever Steam did, but the old method works flawlessly. v0.39 is consistent, it manages to import library, it just fails to properly identify installed games, or the way it feeds the data to GoG is outdated.

Started having this issue on july 3rd, fixed on 4th, fine on 5th, and today the 6th its really bad. Please fix!

FriendsOfGalaxy

changed the title
Steam cannot connect to GOG anymore — and this affects multiple people I personally know and threads on Reddit are being made. Pls Fix

Cannot connect from some regions (Chicago/North EU/?)

Jul 7, 2021

Thanks, this patch works perfectly! Connected, loaded library, and loaded installed games.

@FriendsOfGalaxy
Hi guys,

I’ve tried to find repro and looks like some Steam servers are affected, but not all the time.
For now I know about: sto and ord (Stokholm and Chicago steam servers). All Steam CM list:
https://steamstat.us/

I mean those servers works OK for login to Steam app, but not for login to a plugin as the plugin does not understand eresult 48 TryWithDifferentCM error message.

Currently I have no reproduction so I would like to ask you to test this version (windows only):
win — try different cm.zip

and if it still does not work then this one:
win — try with different region cm.zip

All steps for testing:

shutdown Galaxy completely

install a zipped build according to the readme: https://github.com/FriendsOfGalaxy/galaxy-integration-steam#for-custom-build

restart Galaxy

wait to see how plugin is connecting (if was connected previously) or connect it from the beginning.

Please share logs regardless of if it works for you or not — it will be helpful to check how the logic behaves.
https://github.com/FriendsOfGalaxy/galaxy-integration-steam/wiki/Log-files

Thanks!

The first one worked fine. It generated 2 log files, one seems to be about imported games, but I will share it with you regardless just incase it may be useful. Also, maybe it’s due to my location. I’m from Canada, Quebec. Might want to see if it works for other countries. I haven’t tried with the second zip file, but let me know if you need me to test it as well.

plugin-steam-ca27391f-2675-49b1-92c0-896d43afa4f8.txt
plugin-steam-ca27391f-2675-49b1-92c0-896d43afa4f8 (2).txt

Here’s some quicksteps for people struggling:

Close Galaxy.
Go to %localappdata%GOG.comGalaxypluginsinstalled and delete the steam_ca27391f-2675-49b1-92c0-896d43afa4f8
folder.
In %localappdata%GOG.comGalaxypluginsinstalled , create a folder named steam (name doesn’t matter).
Download this zip file: win — try different cm.zip
Unzip the content of the downloaded zip file into the folder we just created %localappdata%GOG.comGalaxypluginsinstalledsteam

EDIT by FriendsOfGalaxy: below step is optional, but not recommended — it will prevent any future plugin updates

Find the manifest.json file and change the version variable to 9.9. "version": "9.9",

And then you should be good to go! Launch GOG Galaxy 2.0 and try connecting it to Steam.

@jeanmichelmorin thanks for logs.

Looks like the problem fixed itself on Steam side. If you can, please share logs in a few hours again just restarting galaxy a few times. Each time may randomize received servers list so we can see it the problem happens again.

FYI: you’re affected by Chicago ord server, but sometimes also connect to Sterling iad one which works ok.

I’m waiting for more tests before proceeding with a release.

got mine to work yesterday i think it was 0.27 or 28 and changed the version number in json to 10.0 so it wouldn’t auto update

I had an issue of not syncing, not adding new games, tracking playtime, achievements etc, only on steam. I was able to connect to the plugin though. It has been like this for months now.

The first linked version worked for me to update my games (it added newly purchased) but it didn’t add playtime or achievements.
GalaxyClient.log.zip

@ninja-gaijin that is a different problem, I’ll create separate issue for that.

Current issue status: Steam fixed the problem on their side. Nevertheless the potential fix for this kind of problems will be added to plugin soon.

I am in Central EU and I still get this issue.
I got logged out today with no way to sign back in. It loads forever, and then just get’s stuck on «offline. retry» but clicking retry doesn’t seem to do anything. I do sometimes get SteamGuard promts, sometimes not.

I think I have tired every possible troubleshooting step besides reinstalling Steam or Windows. Reinstalling Galaxy itself (including deleting all files in ProgramData and AppData) has helped. I also tried disabling Ipv6 for my Ethernet controller, but sadly that didn’t change anything either.

I am thinking maybe this is related to the recent big Steam update?

I am in Central EU and I still get this issue.
I got logged out today with no way to sign back in. It loads forever, and then just get’s stuck on «offline. retry» but clicking retry doesn’t seem to do anything. I do sometimes get SteamGuard promts, sometimes not.

I think I have tired every possible troubleshooting step besides reinstalling Steam or Windows. Reinstalling Galaxy itself (including deleting all files in ProgramData and AppData) has helped. I also tried disabling Ipv6 for my Ethernet controller, but sadly that didn’t change anything either.

I am thinking maybe this is related to the recent big Steam update?

Hello, try following these steps to see if it fixes your issue.
#127 (comment)

This is only a temp fix and not a patch, as your GOG Steam will be out of date.

I am in Central EU and I still get this issue.
I got logged out today with no way to sign back in. It loads forever, and then just get’s stuck on «offline. retry» but clicking retry doesn’t seem to do anything. I do sometimes get SteamGuard promts, sometimes not.

I think I have tired every possible troubleshooting step besides reinstalling Steam or Windows. Reinstalling Galaxy itself (including deleting all files in ProgramData and AppData) has helped. I also tried disabling Ipv6 for my Ethernet controller, but sadly that didn’t change anything either.

I am thinking maybe this is related to the recent big Steam update?

Hey @OttoWerse that’s interesting that this is still occurring for you. Could you please provide your logs? See https://github.com/FriendsOfGalaxy/galaxy-integration-steam/wiki/Log-files

I’m closing as the fix was released and there is no more active signs of the problem.

However it is worth to note, that the problem with handling eresult 48 is NOT fixed when logging for the first time. Fixing that requires profound refactor for overcomplicated authentication flow and error handling along the way. Planned, but not a priority right now.

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Same here. I even tried to uninstall and reinstall the Steam plugin.

Have disconnected and reconnected; GOG cannot query my Steam games anymore, and only my Steam games

Same problem here. I’ve sometimes managed to actually log in, after several attempts. I added loggers throughout a local copy.

Alright, I’ve tested quite a bit, it seems to be entirely on steam’s side. If I am not mistaken after having gone through the code this morning, the issues mostly stem from Steam not responding in time. If it does respond to the login request, when it tries to pull the game, it times out due to wait_ready. I am currently experimenting with increasing the time outs and see if steam sends it along the way.

Hi, thanks for all your input. I’m investigating.

Two problems:

(OP case) https://steamerrors.com/48 Maybe Steam had temporal problems with some CMs (auth servers), so it ask to use different one, but thep lugin does not handle that.
Missing most of games/other data | Galaxy Timeout on get_owned_games #118 — what @Icemasta described — probably the plugin regression issue. You can try version 0.57 to check if the problem exists.

90s Timeout on owned_games is OK. The problem is the whole method fall into >120s which causes timeout on Galaxy side and no owned games are imported at all.

Hi,

Not a programmer / coder at all. Created this account to say this:

Thanks for the hard work
Out of shear desperation I installed V0.21 (the oldest available on here) and it worked. Thought I will let you know for what it is worth.