Добрый день,может у кого- было подобное,возникает следующая ситуация с аппаратом, замятие бумаги в автоподатчике в районе регистрации, либо на выходе,когда лист почти весь вышел, Jam 9000,9110,либо 9410.При этом ролики захвата,подхвата, тормозной поменяны,прочищен тракт прохождения бумаги, проверены датчики, заменил клатчи захвата и регистрации,были загнуты в узле регистрации майларки,выправил их.Иногда автоподатчик может отработать без заминов, особенно при включении.Затем периодически возникают замины. Счетчик 136625 страниц
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Alex12
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Alex12 » Вт июл 28, 2020 12:34 pm
Goldwater писал(а):Есть два варианта решения проблемы: японский подороже но побыстрее и русский подешевле но подольше.
Оба начинаются с обязательного обновления прошивки.
Вам который?
Прошивка не помогла, рассмотрю оба варианта.
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Alex12
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Kyocera Ecosys M2635dn «поворот» изображения
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02-07-2020
#1
JAM9110 TASKalfa2551ci
Hello,
I have Jam9110 or J9001 on Document Feeder. Its on Taskalfa 2551ci, and DF is DF-773.
i changed two clutch and actuator because they were defective. I still didn’t get the solution. The Jam still appears just after the white plastic sensor, when the DF is raised. So, it passes the white plastic and stops at the entrance to the output section of the Document Feeder. I did the service three times on this machine, and I saw that the paper-pulling erasers, as they pull the paper where Jam appears, the pulleys should rotate in the other direction. Will I solve the problem if I replace the Servo motor? Thank you in advance.
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Вот и очередной мой отзыв об аппаратах Kyocera M3040dn.
1. Воочию убедился, что Kyocera доработала шнек, о чём я писал в предыдущем посте. Теперь он крепче, чуть короче и у него появилась ось, раньше не было. Это плюс как для компании в плане имиджа, так и для пользователей, так как повышается надёжность устройства.
2. А вот теперь о бедах. Самый новый аппарат из моего парка, пробежавший уже более 350000 копий за полтора года эксплуатации, перестал видеть сеть (подключены они у меня все по LAN). Благо, есть USB, но сам факт… То есть аппарат включаем, некоторое время всё в норме (от трёх минут до часу), пинги идут, веб-морда доступна, печать по сети работает. После чего неожиданно, без объявления войны, LAN пропалает. Ошибок не кажет, на пинги не отвечает. Звонил официальным сервисменам. Предлагают перепрошить. Если не помогает, то менять плату форматтера. Которая, к слову, стоит полстоимости нового аппарата. Правда, аппарат уже снят с производства, но это не столь важно.
Никто из уважаемых форумчан с подобной проблемой не сталкивался? Может, порешал это кто-нибудь?
Code
0000
Initial jam
0100
Secondary feeding timeout
0101
Wait for ready of print-process
package
0104
Wait for ready of conveying
package
0105
Driving prevention
0106
Paper feeding request for
duplex printing time out
0107
Wait for ready of fuser pack-
age
0110
Rear cover open
0111
Top cover open
0120
Receiving a duplex paper
feeding request while paper is
empty
0121
Exceeding number of duplex
pages circulated
0501
No paper feed of jam
0502
0503
0504
0505
0508
0509
Contents
The power is turned on when a sensor in the con-
veying system is on.
Secondary paper feed request given by the con-
troller is unreachable.
Process package won’t become ready.
Conveying package won’t become ready.
A drive does not stop.
Paper feeding request for duplex printing given by
the controller is unreachable.
Fuser package won’t become ready.
The rear cover is opened during printing.
The top cover is opened during printing.
Paper feed request was received from the duplex
section despite the absence of paper in the
duplex section.
The controller issued the duplex section a request
for more pages than the duplex print cycle con-
tains.
The registration sensor 1 (RS1)*1 or sensor 3
(RS3)*2 does not turn on during paper feed from
cassette 1.
PF feed sensor 1 (PFFS1) does not turn on dur-
ing paper feed from cassette 2.
PF feed sensor 2 (PFFS2) does not turn on dur-
ing paper feed from cassette 3.
PF feed sensor 3 (PFFS3) does not turn on dur-
ing paper feed from cassette 4.
PF feed sensor 4 (PFFS4) does not turn on dur-
ing paper feed from cassette 5.
The registration sensor 1 (RS1)*1 or sensor 3
(RS3)*2 does not turn on during paper feed from
duplex section.
The registration sensor 1 (RS1)*1 or sensor 3
(RS3)*2 does not turn on during paper feed from
MP tray.
Conditions
1-4-3
2NM/2NX/2NY/2NZ/2P0/2P6
Jam
location*
H
H
H
H
H
B
—
I
—
—
I
I
1
2
3
4
5
I
Добрый день,может у кого- было подобное,возникает следующая ситуация с аппаратом, замятие бумаги в автоподатчике в районе регистрации, либо на выходе,когда лист почти весь вышел, Jam 9000,9110,либо 9410.При этом ролики захвата,подхвата, тормозной поменяны,прочищен тракт прохождения бумаги, проверены датчики, заменил клатчи захвата и регистрации,были загнуты в узле регистрации майларки,выправил их.Иногда автоподатчик может отработать без заминов, особенно при включении.Затем периодически возникают замины. Счетчик 136625 страниц
-
Alex12
- Увидел чернила
-
- Сайт
Alex12 » Вт июл 28, 2020 12:34 pm
Goldwater писал(а):Есть два варианта решения проблемы: японский подороже но побыстрее и русский подешевле но подольше.
Оба начинаются с обязательного обновления прошивки.
Вам который?
Прошивка не помогла, рассмотрю оба варианта.
-
Alex12
- Увидел чернила
-
- Сайт
-
- [SCANNER ERROR] Lamp Error Kyocera FS-1016
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Ср апр 08, 2020 5:18 am
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Кто сейчас на форуме
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Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
Код ошибки | Описание ошибки | Причина ошибки |
---|---|---|
0030 | FAX control PWB system error Processing with the fax software was disabled due to a hardware problem. |
Defective FAX control PWB. |
0060 | Engine PWB type error | Defective engine sub PCB. |
0070 | FAX control PWB incompatible detection error Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. |
Defective FAX software Defective FAX control PWB. |
0100 | Backup memory device error | Defective flash memory. |
0120 | MAC address data error For data in which the MAC address is invalid. |
Defective main PWB. Defective flash memory. Defective engine PWB. |
0130 | Backup memory read/write error (main PWB) | Defective flash memory. Defective main PWB. |
0140 | Backup memory data error (main PWB) | Defective flash memory. Defective main PWB. |
0150 | Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error. |
Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM. |
0160 | Backup memory data error (engine PWB) | Defective flash memory. Defective engine PWB. |
0170 | Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. |
Data damage of EEPROM. Defective PWB. |
0180 | Machine number mismatch Machine number of main and engine does not match. |
Data damage of EEPROM. |
0320 | I/O CPU communication error A communication error is detected 10 times in succession. |
Defective PWB. |
0630 | DMA error DMA transmission of image data does not complete within the specified period of time. | Poor contact in the connector terminals. Defective main PWB. |
0800 | Image processing error JAM05 is detected twice. |
Defective main PWB. |
0830 | FAX control PWB flash program area checksum error A checksum error occurred with the program of the FAX control PWB. |
Defective FAX software. Defective FAX control PWB. |
0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
The battery is disconnected from the main PWB. Defective main PWB. |
0870 | FAX control PWB to main PWB high capacity data transfer error High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. |
Improper installation FAX control PWB. Defective FAX control PWB or main PWB. |
0920 | Fax file system error The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. |
Defective FAX control PWB. |
1010 | Lift motor error After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB. |
1020 | PF lift motor error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor 1. Defective PF lift motor 1. Defective PF main PWB. |
1030 | PF lift motor error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor 2. Defective PF lift motor 2. Defective PF main PWB. |
1800 | Paper feeder communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
1900 | Paper feeder EEPROM error When writing the data, the write data and the read data is not continuously in agreement 5 times. |
Defective PF main PWB. Device damage of EEPROM. |
2000 | Main motor steady-state error Stable OFF is detected for 1 s continuously after main motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
2010 | Main motor drive error The main motor is not stabilized within 2 s after driving starts. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
2600 | PF drive motor error (paper feeder) When the PF drive motor is driven, error signal is detected continuously for 1 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
3100 | ISU home position error The home position is not correct when the power is turned on or at the start of copying using the table. |
Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective engine PWB. |
3200 | Exposure lamp error When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. |
Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective CCD PWB. Defective main PWB. |
3500 | Communication error between scanner and ASIC An error code is detected 3 times in succession. |
Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB. |
3600 | Scanner sequence error | Defective main PWB or engine PWB. |
4000 | Polygon motor synchronization error The polygon motor is not stabilized within 10 s after driving starts. |
Defective connector cable or poor contact in the connector. Defective polygon motor. Defective engine PWB. |
4010 | Polygon motor steady-state error Stable OFF is detected for 1 s continuously after polygon motor stabilized. |
Defective connector cable or poor contact in the connector. Defective polygon motor. Defective engine PWB. |
4100 | BD initialization error BD is not detected within 1 s after polygon motor stabilized. |
Defective connector cable or poor contact in the connector. Defective APC PWB. Defective BD PWB. Defective main PWB. |
4700 | VIDEO ASIC device error | Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB. |
6000 | Broken fuser heater wire The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. |
6000 6020 6030 6050 |
Broken fuser heater wire Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature |
Deformed connector pin. Defective triac. |
6020 | Abnormally high fuser thermistor temperature The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
6030 | Broken fuser thermistor wire A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Defective fuser thermistor. Defective engine PWB |
6050 | Abnormally low fuser thermistor temperature As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. |
Deformed connector pin. Defective triac. Defective fuser thermistor Defective fuser heater. Defective engine PWB. |
6400 | Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 3 s. |
Defective connector cable or poor contact in the connector Defective power source PWB or engine PWB. |
7800 | Broken external thermistor wire The thermistor output value is 0.3 V or less. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7810 | Short-circuited external thermistor wire The thermistor output value is 3 V or more. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7900 | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective drum unit. |
7910 | Developer unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective developer unit. |
8030 | Tray upper limit detection problem (document finisher) When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. |
Defective connector cable or poor contact in the connector. Defective tray upper limit sensor, paper surface sensor 1/2. Defective DF main PWB. |
8040 | Belt problem (document finisher) The belt sensor does not turn on/off within specified time of the belt solenoid turning on. |
Defective connector cable or poor contact in the connector. Defective belt sensor. Defective belt solenoid. Defective DF main PWB. |
8140 | Tray elevation motor problem (document finisher) The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. |
Defective connector cable or poor contact in the connector. Defective connector cable or poor contact in the connector. The tray elevation motor malfunctions. Defective tray lower limit sensor, paper surface sensor 1/2. Defective DF main PWB. |
8210 | Stapler problem (document finisher) Jam 7012 or 7023 is indicated. |
Defective connector cable of staple or poor contact in the connector. The stapler is blocked with a staple. The stapler is broken Defective DF main PWB. |
8320 | Adjustment motor 2 problem (document finisher) The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. |
Defective connector cable or poor contact in the connector. Defective adjustment sensor 2. Defective adjustment motor 2. Defective DF main PWB. |
8330 | Adjustment motor 1 problem (document finisher) The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. |
Defective connector cable or poor contact in the connector. Defective adjustment sensor 1. Defective adjustment motor 1. |
8350 | Roller motor problem (document finisher) The roller sensor does not turn on/off within specified time of the roller motor turning on. |
Defective DF main PWB. Defective connector cable or poor contact in the connector. Defective roller sensor. Defective roller motor. Defective DF main PWB. |
8360 | Slide motor problem (document finisher) The slide sensor does not turn on/off within specified time of the slide motor turning on. |
Defective connector cable or poor contact in the connector. Defective slide sensor. Defective slide motor. Defective DF main PWB. |
8460 | EEPROM problem (document finisher) Reading from or writing to EEPROM cannot be performed. |
Defective EEPROM or DF main PWB. |
8800 | Document finisher communication error A communication error is detected 10 times in succession. |
Defective connector cable or poor contact in the connector Defective DF main PWB. Defective engine PWB. |
8830 | Bridge communication error (document finisher) A communication error is detected 10 times in succession. |
Defective connector cable or poor contact in the connector. Defective bridge PWB. Defective engine PWB. |
8990 | Document finisher communication error | Defective connector cable or poor contact in the connector. Defective DF main PWB. Defective bridge PWB. |
9000 | Document processor communication error A communication error is detected 10 times in succession. |
Defective connector cable or poor contact in the connector. Defective DP main PWB. |
9060 | DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. | Defective DP main PWB. Device damage of EEPROM. |
9500 | BRU communication error | IPU PWB error |
9510 | BRU PWB error | IPU PWB error |
9520 | BRU PWB data error | IPU PWB error |
F000 | Main PWB — operation panel PWB communication error | Defective main PWB. Defective operation panel PWB. |
F010 | Main PWB checksum error | Defective main PWB. |
F040 | Main PWB — print engine communication error | Defective main PWB. Defective engine PWB. |
F050 | Print engine ROM checksum error | Defective engine PWB. |
Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.
Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.
ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)
Ниже описаны неполадки, которые не могут быть устранены пользователем
Дисплей сообщений |
Описание |
Меры устранения |
Бункер отраб тонера перепол. или не уст. |
Бункер для отработанного тонера установлен неправильно |
Установите Бункер для отработанного тонера должным образом |
Бункер для отработанного тонера заполнен |
Замените бункер отработанного тонера |
|
Встряхните картр. с тонером |
Тонер слежался |
Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место |
Вызовите сервисный персонал. |
В аппарате произошла ошибка |
Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24) |
Выньте бумагу с внутреннего лотка |
Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать |
|
Добавьте тонер |
Закончился тонер |
Замените контейнер с тонером TK-4105 |
Загрузите бумагу в кассету # |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
Загрузите бумагу в универсальный лоток |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
Закройте автоподатчик оригиналов |
Открыт автоподатчик оригиналов |
Откройте и закройте автоподатчик оригиналов |
Закройте крышку автопод. оригиналов |
Открыта верхняя крышка автоподатчика оригиналов |
Откройте и закройте крышку автоподатчика оригинало |
Закройте переднюю крышку |
Открыта передняя крышка |
Откройте и закройте переднюю крышку |
Закройте правую крышку # |
Открыта какая-либо крышка |
Откройте и закройте крышку, обозначенную на экране |
Замятие бумаги. (DP) |
В автоподатчике произошло замятие бумаги. |
См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу |
Замените МК |
Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати. |
Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24) |
Замятие |
Произошло замятие бумаги в кассете или универсальном лотке |
См. Устранение замятия бумаги и извлеките замятую бумагу |
Извлеките оригиналы из автоподатчика |
Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов |
Извлеките оригиналы из автоподатчика оригиналов |
Кабель USB был отключен |
Кабель USB не подключен |
Нажмите клавишу [OK] и подключите кабель USB |
ПК выключен |
Нажмите клавишу [OK] и включите ПК |
|
Не удается найти KYOCERA Client Tool |
Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК |
|
Макс. к-во сканируемых страниц |
Превышен предел сканирования |
Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK] |
Мало тонера. (Зам., когда законч.) |
Скоро понадобится заменить контейнер с тонером |
Получите новый контейнер с тонером TK-4105. |
Не оригинальный тонер |
Установлен контейнер с тонером не марки Kyocera |
Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером TK-4105. . |
Неверный ид. уч. зап. Задание отменено |
Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено |
Нажмите клавишу [OK] |
Невозможна двусторонняя печать на этой бумаге |
Не возможна печать на бумаге выбранного формата или типа |
Нажмите клавишу [OK] и перейдите к следующему шагу: |
Недостаточно памяти. Невозможно начать выполнение задания |
Невозможно начать выполнение задания |
Повторите попытку позже |
Ограничено алгоритмом учета заданий(Печать) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
Ограничено алгоритмом учета заданий(Сканер) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
Очистите сканер |
Произошло загрязнение сканера |
Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов. |
Ошибка. Выключить |
— |
Отключите и снова включите аппарат с помощью выключателя питания |
Память переполнена |
Невозможно продолжить выполнение задания из-за отсутствия свободной памяти |
Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide |
Память сканера переполнена |
Дальнейшее сканирование невозможно из-за нехватки памяти сканера. |
Для отмены задания нажмите [OK] |
Перезагрузка печати. Задание отменено |
Предупреждение. Недостаточно памяти принтера. Задание отменено |
Нажмите клавишу [OK] |
Превышено ограничение учета заданий |
Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати |
Это задание отменено. Нажмите клавишу [OK] |
Уст.другую кассету |
Выбрано «Сдвиг» |
Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации |
Установите все оригиналы обратно и нажмите клавишу [Старт]. |
Возникает при печати двусторонних документов в режиме ручной двусторонней печати |
Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп] |
Установлен неизвестный тонер. ПК |
Региональная спецификация контейнера с тонером не соответствует спецификации аппарата |
Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105 |
Item No.
U000
No.
(7)
Paper Jam
cont.
Log
Items
6813: Front adjustment plate operation OFF error
6903: Rear adjustment plate operation ON error
6913: Rear adjustment plate operation OFF error
7013: Staple operation error
7023: Staple initialoperation error
7913: Sequence error 1 (operation prohibited)
7923: Sequence error 2 (initialoperation error)
7933: Sequence error 3 (Error in the reception of backup data)
7943: Sequence error 4 (standby)
7953: Sequence error 5 (Error in between copies)
9000: No original feed
9001: DP original conveying jam
9004: DP original swichback jam
9010: DP open
9011: DP top cover open
9110: DP paper feed sensor stay jam
9200: DP registration sensor non arrival jam
9400: DP timing sensor non arrival jam
9410: DP timing sensor stay jam
(b) Detail of paper source (Hexadecimal)
00: MP tray
01: Cassette 1
02: Cassette 2 (paper feeder 1)
03: Cassette 3 (paper feeder 2)
04 to 09: Reserved
(c) Detail of paper size (Hexadecimal)
00: (Not specified)
01: Monarch
02: Business
03: International DL
04: International C5
05: Executive
06: Letter-R
86: Letter-E
07: Legal
08: A4R
88: A4E
09: B5R
89: B5E
0A: A3
Description
Description
0B: B4
0C: Ledger
0D: A5R
0E: A6
0F: B6
10: Commercial #9
11: Commercial #6
12: ISO B5
13: Custom size
1E: C4
1F: Postcard
20: Reply-paid post-
card
21: Oficio II
1-3-11
2MW/2MX
22: Special 1
23: Special 2
24: A3 wide
25: Ledger wide
26: Full bleed paper
(12 x
27: 8K
28: 16K-R
A8: 16K-E
32: Statement-R
B2: Statement-E
33: Folio
34: Western type 2
35: Western type 4
Замятие, зажёвывание бумаги в принтерах Kyocera FS-1035MFP/1035MFP/DP-1135/1135MFP/M2035/FS-1030MFP/1130MFP, ошибки 501 и 518, а так же разбор проблем, которые могут возникнуть сразу после замены роликов.
Сегодня мы с вами разберём причины замятия бумаги в некоторых принтерах Kyocera, поговорим о способах устранения данной проблемы и некоторых важных нюансах, о которых стоит знать любому, кто хочет провести ремонт своего принетра результативно и качественно.
Сразу к делу: если принтер Kyocera заминает или зажёвывает бумагу (Ошибка 501), то в подавляющем большинстве случаев причина в износе роликов захвата и/или отделения (сепарации) бумаги. В таком случае ролики нужно заменить. Обычно эти ролики изнашиваются почти одновременно, поэтому менять следует сразу и ролики захвата, и ролик сеперации. В этой статье я расскажу и покажу как это сделать.
Начнём с того, что вынем из принтера лоток для бумаги. Затем принтер нужно поставить «на дыбы», чтобы с областью над лотком было удобно работать.
Теперь нам хорошо видны ролики захвата бумаги.
Чтобы заменить ролики, нам нужно снять пластиковую колодку, в которой они нахоятся. Для этого просто отщёлкиваем колодку снизу, как показано на фото.
Сверху колодка держится на двух зацепах, с ними нужно быть аккуратным, чтобы ни в коем случае не сломать их.
После извлечения колодки просто отжимаем пластик вбок и получаем возможность вынуть ролики.
Оригинальные ролики продаются сразу со втулками, на которых они находятся. Если же вы приобрели совместимые ролики, то у вас в комплекте будут только резинки, и вам придётся самостоятельно стягивать со втулок старые и надевать на их место новые. Но делать так я крайне не рекомендую, и чуть дальше я подробно расскажу — почему.
Установив новые ролики, можем смело вернуть пластиковую колодку на место, процесс её установки ничем не отличается от снятия.
Далее в нашем списке ролик отделения бумаги, он находится в самом лотке, и тоже в пластиковой колодке.
Чтобы снять его, нужно отогнуть пластик этой колодки с одной из сторон.
Обратите внимание, что под колодкой с роликом находится пружина, терять её ни в коем случае нельзя.
А вот выступ на самой колодке, которым в эту пружину нужно будет попасть при установке деталей на место.
Сам ролик извлекается из колодки и заменяется на новый аналогично предыдущим.
Установив все ролики и колодки на место, возвращаем принтер в нормальное положение и вставляем обратно лоток.
На этом замена роликов закончена, это решит проблему с ошибкой 501.
А теперь немного о совместимых роликах и ошибке 518, которая может возникнуть у вас сразу после установки новеньких роликов стороннего производителя.
Компания, в которой я работаю, довльно активно занимается ремонтом принетров, а износ роликов — самая распостранённая проблема печатающей техники Kyocera. И мы перепробовали довольно много различных совместимых роликов, от самых дешёвых, до близких к оригинальным по цене. И ни одни не работали как надо. Либо материал резинок оказывался слишком некачественным и они стирались за несколько тысяч страниц, либо размер самих резинок чуть-чуть не совпадал с оригинальным. К слову, средний срок службы оригинальных роликов около 60-70 тысяч листов. Хотя у некоторых они «бегают» и сотни тысяч. Были и случаи износа оригиналов за 40 тысяч листов, но это большая редкость.
Казалось бы, пол миллиметра разницы в размере — мелочь, но на деле это приводило к серьёзным проблемам со всё тем же замятием бумаги, только на этот раз с оишбкой 518. Её, и все прочие ошибки, можно посмотреть в журнале событий принтера.
Причина в том, что из-за неверного диаметра совместимых роликов листы бумаги протягивались чуть дальше чем должны, попадая в «поле зрения» датчика прохода бумаги слишком рано. Особенно быстро и часто с данной проблемой будут сталкиваться те, кто печатает дуплексом (на обеих сторонах листа). Поэтому крайне рекомендую к установке только оригинальные ролики Kyocera.
Источник
Ошибка Jam 4220 в МФУ Kyocera Ecosys M2035
Доброго времени суток! Дорогие друзья! Сегодня речь пойдет об ошибке Jam 4220. На примере МФУ Kyocera Ecosys M2035 вы увидите, где расположен датчик вызывающий данную ошибку. И в каких ситуациях, помимо реального замятия, может появиться эта ошибка.
Именно в аппарате M2035, ошибку вызывает датчик, расположенный на выходе бумаги из термоузла (в других принтерах, возможно, это может быть и другой датчик).
Первым делом проверьте МФУ на наличие замятой бумаги. Для этого откройте заднюю крышку.
В нижней части вы увидите термоузел, у которого есть возможность отодвинуть шторку и заглянуть вовнутрь. Как раз на этой шторке находится датчик успешного прохождения бумаги из печи. Если бумага застряла и оставила лапку датчика в сдвинутом состоянии, то при включении или окончания распечатки листа, МФУ видит проблему и отображает ошибку.
Как вы видите на фото, никакой бумаги у меня не застряло, значит, проблема может быть в лапке датчика (сломался, проблема с пружинкой), в самом датчике (засорился, сломался), или в контактах подходящих к датчику.
В моем случае лапка датчика была лопнута. Ну что ж, я буду её клеить. Чтобы снять эту лапку, мне понадобится снять термоузел. Если вам нужно подробно посмотреть, как снять печь, то перейдите на статью об ошибке C6000, здесь покажу вкратце.
Снимаем заднюю крышку, сняв её с защелок.
Далее снимем небольшую пластиковую планку сверху, держится она на болтике и двух защелках.
Теперь мы можем снять левую боковую крышку, но для удобства разбора, я сниму ещё и переднюю дверцу.
У боковой крышки с задней стороны есть две защелки, отгибаем и сдвигаем крышку.
Под крышкой доберемся до контактов термоузла. Снимаем большую пластиковую направляющую, и откручиваем высоковольтную плату снизу.
С этой платы отключаем все контакты и убираем её в сторону.
На термоузел идут два контакта, освобождаем их от прокладки.
Теперь мы можем окрутить термоузел с задней стороны.
Аккуратно вытягиваем его и отключаем контакт с левой стороны. Это и есть тот контакт, который соединяет датчик со всей системой.
Итак, снимаем шторку с термоузла (чтобы снять, откройте шторку сильнее обычного).
Смотрим на лапку датчика. Сейчас вы видите уже мои наброски, то есть до того как фотографировать я уже снял печь. Тогда часть лапки вообще лежала в стороне (хорошо хоть не выпала с аппарата), а сейчас я уже подобрал внутренний стержень (маленький кусочек от сверла), но пока не склеивал его, так как решил написать статью.
Я сразу же сниму с лапки пружину, чтобы в дальнейшем не потерять её нечаянно. Кстати об этой пружине я писал в начале, если она выпадет с посадочного места, то не будет прижимать лапку в нужном направлении, и аппарат незамедлительно выдаст вам ошибку Jam 4220.
Теперь я покажу вам сам датчик.
Находится он сбоку термоузла и держится на трех защелках. В целях профилактики я сниму его и тщательно продую.
Далее нам нужно понять, в каком положении клеить две части лапки, для этого я нажеулю стержень и соберу термоузел, предварительно сняв со шторки пружины.
В собранном состоянии ставлю лапку, в нужное положение, отгибаю шторку и закрашиваю две части лапки в местах будущего склеивания.
Теперь мы понимаем, в каком положении склеивать.
Для таких целей у меня припасено несколько тюбиков суперклея. Наносим его стержень и вставляем стержень в лапку, затем наносим на другую сторону и скрепляем.
В месте склеивания остался клей, который может мешать свободному ходу лапки. Я прошелся надфилем и убрал лишнее. Ждем пару минут, пока засохнет клей и собираем все детали.
На лапку надеваем пружину и ставим лапку на место, на фото видно, как лучше завести лапку в пазы.
Теперь понажимаем на лапку, она должна ходить свободно.
Вставляем пружины в шторку, а шторку в термоузел.
Для полной уверенности проверьте, чтобы лапка перекрывала датчик.
Подключаем контакт к датчику, и устанавливаем печь, предварительно подсунув два контакта в отверстие.
Подключаем высоковольтную плату, закручиваем её и ставим на место направляющую. Обратите внимание, высоковольтная плата должна быть подключена к плате внутри МФУ. С внутренней стороны высоковольтной платы находится штекер. Если плата не подключится должным образом, ваш аппарат не включится. Наглядно вы можете увидеть в статье про ошибку C6000.
Вставляем боковую стенку и переднюю крышку, а затем лоток с бумагой и пластиковую планку с задней стороны.
Завершаем сборку, надев заднюю крышку.
Вставляем шнур питания, включаем МФУ. Аппарат готов к копированию и печати. Ошибка Jam 4220 исправлена.
Комментарии
Такая ошибка уже на 2 машинах. Постоянно, с периодичностью 10-50 листов. Менял весь термоузел в сборе, блоки барабана и проявки — результата нет. У обоих на счётчике около 100 000 отпечатков.
а если ошибка JAM4020 замятие бумаги, датчик цел по крайней мере визуально, лапка цела как быть? внутри бумаги нет, под картриджем под прозрачной пластинкой тоже нет… как быть ребят?
я бы с удовольствием узнал как можно пофиксить пружинку на лапке. все с этим датчиком хорошо и с лапкой тоже — кроме пружинки. имею несколько аппаратов 2035 2535 и 2040, но только на 2040 эта пружинка очень уж слабенькая. Есть ли у вас опыт ее приведения в порядок?
Скажите пожалуйста, какой партномер детали, на которой стоит эта самая лапка? Деталь та самая, которую из аппарата извлекли. У меня эта деталь лопнула по центру у флажка прохождения бумаги, теперь постоянно пишет что бумага застряла.
Я могу ошибаться, но у этой детали скорее всего нет партномера, так как отдельно она не продается. Попробуйте пропаять трещину, кстати в некоторых случаях 3d ручка неплохо помогает, или хотя бы пластик для 3d ручек и паяльник.
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Источник
- Code: 0030
- Description: FAX control PWB system error Processing with the fax software was disabled due to a software problem.
- Remedy: FAX control PWB 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Reinstall the fax software. 3. Replace the FAX control PWB.
- Code: 0060
- Description: Engine PWB mismatch Unmatching engine and engine sub boards. Defective engine subboard
- Remedy: Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Replace the engine PWB.
- Code: 0070
- Description: FAX control PWB incompatible detection error Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
- Remedy: FAX control PWB (The FAX PWB installed will not be the one designed for the machine.) 1. Install the FAX system designed for the model. 2. Reinstall the fax software.
- Code: 0100
- Description: Backup memory device error
- Remedy: EEPROM (main PWB) 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main PWB
- Code: 0120
- Description: MAC address data error For data in which the MAC address is invalid.
- Remedy: EEPROM (main PWB) 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written from the service support and install. 4. Replace the main PWB
- Code: 0150
- Description: Backup memory read/write error (engine PWB) No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: EEPROM (engine PWB) 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM is peroperly installed on the engine PWB and reinstall it. 3. Replace the engine PWB. 4. Check the EEPROM and if the data are currupted, contact the service support.
- Code: 0160
- Description: Backup memory data error (engine PWB) Reading data from EEPROM is abnormal.
- Remedy: EEPROM 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Execute U021 — memory initializing.(see page 1-3-28) 3. If the EEPROM data are currupted, contact the service support
- Code: 0170
- Description: Billing counting error The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter.
- Remedy: EEPROM 1. Check that the EEPROMs installed in the main PWB and the engine PWB are correct and, if not, use the correct EEPROM for the model. 2. If the EEPROM data are currupted, contact the service support.
Main PWB Replace the main PWB. Engine PWB Replace the engine PWB.
- Code: 0180
- Description: Machine number mismatch Machine number of main and engine does not match.
- Remedy: Data damage of EEPROM. 1. Confirm the machine data for the main and engine units by using U004. 2. If the serial number data of different models is alternately displayed, install the correct EEPROM in the PWB of the wrong serial number data. 3. Contact the Service Support.
- Code: 0350
- Description: Panel PWB communication error (electronic volume I2C communication error) NACK is received during I2C communication -> retried 5 times -> rebooting command sent -> retried 5 times If NACK is still received.
- Remedy: Operation PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Operation PWB (YC10) and Main PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring.
Main PWB Replace the main PWB.
- Code: 0620
- Description: FAX image DIMM error 1. The Fax image DIMM has not been installed. 2. Fax image DIMM access error.
- Remedy: FAX image DIMM 1. Install the FAX image DIMM supplied in the FAX system onto the main PWB. 2. Firmly install the FAX image DIMM again onto the main board. 3. Check the FAX image DIMM terminals and remove any foreign objects that may be adhered to it. 4. Replace with a new FAX image DIMM.
Main PWB. Replace the main PWB.
- Code: 0630
- Description: DMA error DMA transmission of image data does not complete within the specified period of time.
- Remedy: DP CIS 1. Reconnect the CIS signal line. 2. Confirm that the CIS connector terminals are firmly connected. Insert the connector all the way in. 3. If the wiring is disconnected, shorted or grounded, replace the wiring.
DP main PWB Main PWB 1. Confirm that the wiring connector is firmly connectHDD number difference 1. Confirm whether the HDD number is correct in U024_Composition and change it if different. HDD 1piece: Single HDD 2pieces: Multied and, if necessary, connect the connector all the way in. 2. If the wiring is disconnected, shorted or grounded, replace the wiring. Wiring that connects the CIS and the DP controller PWB. Wiring that connects the DP main PWB and the main PWB. 3. Replace the DP main PWB. 4. Replace the main PWB.
- Code: 0640
- Description: Hard disk error The hard disk cannot be accessed.
- Remedy: HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
Lack of HDD capacity 1. Confirm the total capacity of the HDD if it is more than 320GB. Change the HDD or add it in case of lacking in capacity.
Main PWB Replace the main PWB.
- Code: 0650
- Description: FAX image DIMM check error A fax image DIMM which was used with another machine is installed.
- Remedy: FAX DIMM. 1. Confirm that a used FAX image DIMM was used instead of the FAX image DIMM contained in the FAX system. 2. If a DIMM that was used with other unit has been installed, execute maintenance mode U671 — Recovery FAX DIMM. 3. Check whether the Fax DIMM is properly inserted into the socket on the main PWB. 4. Replace with a new FAX image DIMM.
Main PWB Replace the main PWB.
- Code: 0660
- Description: Hard disk encryption key error
- Remedy: EEPROM 1. Execute U004 if this occurs after the EEPROM has been changed.
HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
Main PWB Replace the main PWB.
- Code: 0670
- Description: Hard disk overwriting erasure error
- Remedy: HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
Main PWB Replace the main PWB.
- Code: 0800
- Description: Image processing error JAM010X is detected twice.
- Remedy: Main PWB Replace the main PWB.
- Code: 0830
- Description: FAX control PWB flash program area checksum error A checksum error occurred with the program of the FAX control PWB
- Remedy: FAX software 1. Reinstall the fax software.
FAX control PWB 1. Execute initializing by U600.(Refer to the FAX service manual) 2. Replace the FAX control PWB.
- Code: 0840
- Description: Faults of RTC (“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check. After C840 is detected, the machine enters in disconnection mode after the main power switch has been switched on and off and indicates ‘Maintenance T.’
- Remedy: Battery (main PWB) 1. Make sure that the back-up batteries on the main PWB are not short-circuited. 2. Reset Maintenance T by executing U906. 3. If the same C call is displayed when power is switched on and off, replace the back up battery. 4. If communication error (due to a noise, etc.) is present with the RTC on the main circuit PWB, check the PWB is properly grounded.
Main PWB Replace the main PWB
- Code: 0870
- Description: PCFAX control PWB to main PWB high capacity data transfer error High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
- Remedy: FAX control PWB 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Replace the FAX control PWB.
HDD Execute U024 to initialize the HDD.
Main PWB Replace the main PWB.
- Code: 0920
- Description: Fax file system error The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
- Remedy: FAX control PWB 1. Execute initializing by U600 (Refer to the FAX service manual). 2. Replace the FAX control PWB.
- Code: 0980
- Description: 24 V power down detect If a 24V power disconnection signal is observed and a 12V power disconnection signal is observed simultaneously for one second.
- Remedy: Power source PWB 1. Check the +24V output is given at YC12- 1 to 3 of the power circuit PWB. 2. Replace the power source PWB
- Code: 1000
- Description: MP lift motor error If the MP lift sensor 1 (upper limit detect) or 2 (bottom detect) is not detectable to be turned on while the MP lift motor is ascending or descending.
- Remedy: Manual feed lift base elevating mechanism 1. Check that the paper lift base of the manual feed tray can smoothly ascend and descent, if not, repair or replace. 2. Check that the lift lever is located so that it can ascend or descend by the lift motor cam and that it not damaged and, if necessary, re-install or replace the manual feed table.
MP lift motor 1. Check that the paper elevator has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MP lift motor and Relay PWB (YC3) Relay PWB (YC12) and Feed PWB1 (YC17) Feed PWB1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the MP lift motor.
MP lift sensor1 MP lift sensor2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MP lift sensor1,2 and Relay PWB (YC3) Relay PWB (YC12) and Feed PWB1(YC17) Feed PWB1 (YC1) and Engine PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MP lift sensor1 or MP lift sensor2.
Feed PWB 2 Replace the Feed PWB 2.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1010
- Description: Lift motor 1 error After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 4 times successively.
- Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
Lift motor 1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift motor 1 and Feed PWB 2 (YC3) Feed PWB 2 (YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the lift motor 1.
Lift sensor 1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift sensor 1 and Feed PWB 2 (YC8) Feed PWB 2 (YC1) and Engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor1.
Feed PWB 2 Replace the Feed PWB 2.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1020
- Description: Lift motor 2 error After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 4 times successively.
- Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
Lift motor 2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift motor 2 and Feed PWB 2 (YC3) Feed PWB 2 (YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the lift motor 2.
Lift sensor 2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift sensor 2 and Feed PWB 2 (YC8) Feed PWB 2 (YC1) and Engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor2.
Feed PWB 2 Replace the Feed PWB 2.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1050
- Description: SM lift motor error (side multi tray) After cassette 5 is inserted, SM lift sensor does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
- Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
SM Lift motor 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM Lift motor and SM main PWB (YC5) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the SM Lift motor.
SM Lift sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM Lift sensor and SM main PWB (YC7) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the SM Lift sensor.
SM main PWB Replace the SM main PWB (Refer to the service manual for the paper feeder).
- Code: 1060
- Description: PF lift motor 1 error (side paper feeder) After cassette 6 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. *:The lift over-current protection monitor signal has been detected for 200ms or longer where LFC is installed.
- Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
PF Lift motor 1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 1 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the lift motor 1.
PF Lift sensor 1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor1 and PF main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor 1.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1070
- Description: PF lift motor 2 error (side paper feeder) After cassette 7 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. *:The lift over-current protection monitor signal has been detected for 200ms or longer where LFC is installed.
- Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
PF Lift motor2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 2 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF Lift motor2.
PF Lift sensor2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 2 and PF main PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. PFReplace the lift sensor2.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1100
- Description: PF lift motor 1 error (large capacity feeder) After cassette 3 is inserted, PF lift sensor 1 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection.
- Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
PF Lift motor1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 1 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF lift motor1.
PF Lift sensor1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 1 and PF main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the PF lift sensor1.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1110
- Description: PF lift motor 2 error (large capacity feeder) After cassette 4 is inserted, PF lift sensor 2 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection.
- Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
PF Lift motor 2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 2 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF Lift motor2.
PF Lift sensor2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 2 and PF main PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the PF Lift sensor 2.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1140
- Description: SD lift motor error (side deck) After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
- Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
SD Lift motor 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SD Lift motor and SD main PWB (YC8) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the SD Lift motor.
SD Lift sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SD Lift sensor and SD main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the SD Lift sensor.
SD main PWB Replace the SD main PWB (Refer to the service manual for the paper feeder).
- Code: 1250
- Description: SM multi feed sensor communication error (side multi tray) A communication error is detected 3 times in succession.
- Remedy: Side multi tray Check the wiring connection status with the main unit and, if necessary, try connecting it again.
SM main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM main PWB (YC1) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the SM main PWB (Refer to the service manual for the paper feeder).
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1350
- Description: SM multi feed sensor error (side multi tray) The SM multi feed sensor has detected multi feeding 5 times successively.
- Remedy: SM multi feed sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM multi feed sensor and SM main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the SM multi feed sensor.
SM main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1400
- Description: Rotary guide motor error The guide sensor is not detected to be on at the home position detection with the rotary guide for three times in a row.
- Remedy: Rotary guide motor 1. Check the rotary guide and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Rotary guide motor and BR PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the rotary guide motor.
BR PWB Replace the BR PWB.
- Code: 1410
- Description: Rotary de-curler error If the de-curler won’t turn On/ Off despite it has been activated for 400 steps during waiting for the de-curler sensor to be On/Off three times in a row (3 times in succession).
- Remedy: Rotary de-curler motor 1. Check the rotary de-curler and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Rotary de-curler motor and BR PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the rotary de-curler motor.
BR PWB Replace the BR PWB.
- Code: 1450
- Description: SM multi feed sensor backup error (side multi tray) When writing the data, read and write data does not match 3 times in succession. Deleting a block has failed three times in a row. Writing won’t complete in 200 ms after writing has commenced.
- Remedy: SM multi feed sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM multi feed sensor and SM main PWB (YC11) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the SM multi feed sensor.
SM main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1710
- Description: Side multi tray incompatible detection error The side multi tray has been installed with a device to which it is incompatible.
- Remedy: The side multi tray is installed with a device to which it is incompatible. Install the side multi-tray with the target model.
- Code: 1800
- Description: Paper feeder communication error A communication error from paper feeder is detected 10 times in succession.
- Remedy: Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC13) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1810
- Description: Side multi tray communication error A communication error from side multi tray is detected 10 times in succession.
- Remedy: Side multi tray Check the wiring connection status with the main unit and, if necessary, try connecting it again.
SM main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM main PWB (YC1) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the SM main PWB (Refer to the service manual for the paper feeder).
Engine PWB Check the engine software and upgrade to the latest, if necessary. Replace the engine PWB.
SM main PWB Replace the SM main PWB (Refer to the service manual for the paper feeder).
- Code: 1820
- Description: Side paper feeder communication error A communication error from paper feeder is detected 10 times in succession.
- Remedy: Side paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
SM main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM main PWB (YC1) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the SM main PWB (Refer to the service manual for the paper feeder).
PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC13) and SM main PWB (YC4) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 1900
- Description: Paper feeder EEPROM error When writing the data, read and write data does not match 3 times in succession.
- Remedy: PF main PWB (EEPROM) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1910
- Description: Side multi tray EEPROM error When writing the data, read and write data does not match 3 times in succession.
- Remedy: SM main PWB (EEPROM) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the SM main PWB (Refer to the service manual for the paper feeder).
- Code: 1920
- Description: Side paper feeder EEPROM error When writing the data, read and write data does not match 3 times in succession.
- Remedy: PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2101
- Description: Developer motor error After developer motor is driven, the ready signal does not turn to L within 2 s. After developer motor is stabilized, the ready signal is at the H level for 1 s continuously.
- Remedy: Developer unit 1. Check that the developer waste lock has been released and, if not, release the lock. 2. Check that the gears and spiral screw of the developer unit are not damaged. 3. Confirm that the developer roller can rotate. 4. If it won’t rotate, replace the developer unit.
Developer motor 1. To check the motor operation, execute DLP(K) by U030. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer motor and Feed PWB 1 (YC8) Feed PWB 1 (YC2) and Engine PWB (YC5) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Developer motor.
Engine PWB. 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 2201
- Description: drum motor steady-state error After drum motor is stabilized, the ready signal is at the H level for 1 s continuously.
- Remedy: Drum unit 1. Confirm that the drum or the drum screw can rotate. 2. If it won’t rotate, replace the drum unit.
Drum motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. drum motor and Feed PWB 1 (YC9) Feed PWB 1 (YC2) and Engine PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the drum motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 2211
- Description: Drum motor startup error Drum motor is not stabilized within 2 s since the motor is activated.
- Remedy: Drum unit 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the drum or the drum screw can rotate. 3. If it won’t rotate, replace the drum unit.
Drum motor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. drum motor and Feed PWB 1 (YC9) Feed PWB 1 (YC2) and Engine PWB (YC5) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the drum motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 2300
- Description: Fuser motor error After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
- Remedy: Fuser motor 1. To check the motor operation, execute U030 Fuser (Fuser motor). 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser motor and Feed PWB 1(YC18) Feed PWB 1(YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the fuser motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Feed PWB 1 Replace the Feed PWB 1.
Fuser unit Replace the fuser unit.
- Code: 2500
- Description: Paper feed motor error After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
- Remedy: Paper feed motor 1. To check the motor operation execute U030 Feed (paper feed motor). 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Paper feed motor and Feed PWB 2(YC2) Feed PWB 2(YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the paper feed motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 2550
- Description: Transfer motor error After Transfer motor is driven, the ready signal does not turn to L within 2 s. After Transfer motor is stabilized, the ready signal is at the H level for 1 s continuously.
- Remedy: Transfer motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Transfer motor and Relay PWB(YC6) Relay PWB(YC5) and Feed PWB 1 (YC13) Feed PWB 1 (YC2) and Engine PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Transfer motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 2600
- Description: PF paper feed motor error (large capacity feeder) After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: PF paper feed motor 1. To check the feed unit operation, execute U247 LCF- Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF paper feed motor and PF main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the paper feed motor.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2610
- Description: PF paper feed motor error (paper feeder) After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: PF paper feed motor 1. To check the feed unit operation, execute U247 2PF — Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF paper feed motor and PF main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the paper feed motor.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2640
- Description: SD paper feed motor error (side deck) After SD paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: SD paper feed motor 1. To check the feed unit operation, execute U247 Side deck- Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SD paper feed motor and SD main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the SD paper feed motor.
SD main PWB Replace the SD main PWB (Refer to the service manual for the paper feeder).
- Code: 2650
- Description: SM paper feed motor error (side multi tray) After SM paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: SM paper feed motor 1. To check the feed unit operation, execute U247 SMT- Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SM paper feed motor and SM main PWB (YC5) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the SM paper feed motor.
SM main PWB Replace the SM main PWB (Refer to the service manual for the paper feeder).
- Code: 2660
- Description: PF paper feed motor error (side large capacity feeder) After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: PF paper feed motor 1. To check the feed unit operation, execute U247 Side LCF — Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF paper feed motor and PF main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF paper feed motor.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2670
- Description: PF paper feed motor error (side paper feeder) After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
- Remedy: PF paper feed motor 1. Execute Side 2PF — Motor ON of U247 feed unit operation check. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF paper feed motor and PF main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF paper feed motor.
PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 3100
- Description: Scanner carriage error The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.
- Remedy: The scanner mirror frame is being locked after setup. Check whether the scanner mirror frame has been unlocked and unlock if necessary.
Scanner motor 1. To check the scanner motor, execute U073. 2. Move the scanner by the hand to check whether it is unusually difficult to move. 3. Check that the optical wire rope is not disengaged and engage the wire. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Scanner motor and ISC PWB (YC5) ISC PWB (YC3) and Main PWB (YC11) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the scanner motor.
Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Home position sensor and ISC PWB (YC8) 3. Replace the home position sensor.
ISC PWB Replace the ISC PWB and execute U411.
Main PWB Replace the main PWB.
- Code: 3210
- Description: CIS lamp error When input value at the time of CIS illumination does not exceed the threshold value between 5 s.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Execute CCD of U061 lamp check. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CIS and execute U091 and U411.
DPSHD PWB Replace the DPSHD PWB.
DP relay PWB Replace the DP relay PWB.
- Code: 3220
- Description: CCD lamp activation error The threshold is calculated for colors at initialization and the pixel which does not exceed that value is greater than 1000.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. If the LED lamp won’t light, replace the LED PWB and execut U411.
ISC PWB Replace the ISC PWB and execute U411.
Main PWB Replace the main PWB.
- Code: 3300
- Description: Optical system (AGC) error One of the gains is FF or 00 during the CCD lamp AGC is being processed.
- Remedy: LED lamp PWB 1. To check the lamp, execute U061 CCD. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. If the LED lamp won’t light, replace the LED PWB and execut U411.
CCD PWB Replace the ISU and execute U411.
ISC PWB Replace the ISC PWB and execute U411.
Main PWB Replace the main PWB.
- Code: 3310
- Description: CIS AGC error After AGC, correct input is not obtained at CIS.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. To check the lamp, execute U061 CCD. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CIS and execute U091 and U411.
DPSHD PWB Replace the DPSHD PWB.
- Code: 3500
- Description: Communication error between scanner and ASIC An error code is detected.
- Remedy: ISC PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ISC PWB (YC3) and Main PWB (YC11) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the ISC PWB and execute U411.
Main PWB Replace the main PWB.
- Code: 3600
- Description: Scanner sequence error
- Remedy: ISC PWB 1. Execute U021 memory initializing. 2. Replace the ISC PWB and execute U411.
- Code: 3700
- Description: Scanner device error
- Remedy: CCD (ISU) Since the ISU is mounted with a CCD of different type, install the ISU that matches with the model.
- Code: 3800
- Description: AFE error When writing the data, read and write data does not match 3 times in succession. No response is received in 100 ms from AEF.
- Remedy: ISC PWB 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. CCD PWB (YC2) and ISC PWB (YC9) 2. If the FFC wiring is disconnected, replace the FFC wiring. 3. Replace the ISC PWB and execute U411.
CCD PWB Replace the ISU and execute U411.
- Code: 3900
- Description: Backup memory read/write error (ISC PWB) Read and write data does not match.
- Remedy: Backup memory (ISC PWB) 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Replace the ISC PWB and execute U411.
- Code: 4001
- Description: Polygon motor synchronization error After polygon motor is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
- Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and Engine PWB (YC15) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 4011
- Description: Polygon motor steady-state error After Polygon motor is stabilized, the ready signal is at the H level for 15 s continuously.
- Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and Engine PWB (YC15) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 4101
- Description: BD initialization error K After Polygon motor is driven, the BD signal is not detected for 1 s.
- Remedy: PD PWB K (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FFC wiring is disconnected, replace the FFC wiring. 3. Replace the laser scanner unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 4201
- Description: BD steady-state error K The BD signal is not detected.
- Remedy: PD PWB K (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FFC wiring is disconnected, shorted or grounded, replace the FFC wiring. 3. Replace the laser scanner unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 5101
- Description: Main high-voltage error K Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
- Remedy: Drum unit 1. Confirm that the drum or the drum screw can rotate. 2. If it won’t rotate, replace the drum unit. 3. Check that the discharger lamp is properly connected.
Charger roller unit 1. Check that the high-voltage contacts are not distorted or adhered with foreign objects. 2. Reinstall the chrager roller unit.Or, replace the charger roller unit.
High voltage PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. High voltage PWB (YC2) and Engine PWB (YC16) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the High voltage PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6000
- Description: Broken fuser heater wire Fuser thermistor 1 does not reach 100° C/212 °F even after 30 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
- Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit Replace the Fuser unit. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC3) and fuser heater PWB (YC3) Fuser heater PWB (YC2) and feed PWB 1 (YC27) Feed PWB 1 (YC1) and Engine PWB (YC6)
Fuser heater 1. Replace the fuser unit.
- Code: 6020
- Description: Abnormally high fuser thermistor 1 temperature Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6030
- Description: Broken fuser thermistor 1 wire Input from fuser center thermistor 1 is 1010 or more (A/D value) continuously for 1 s. Verify if A/D read in the differential output won’t change by 4 or more when it was turned on for 10 seconds in a lowtemperature environment.
- Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser thermistor 1 1. Replace the Fuser unit.
Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
- Code: 6040
- Description: Fuser heater error Input from fuser center thermistor 1 is abnormal value continuously for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Center thermistor 1 1. Replace the Fuser unit.
Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
- Code: 6050
- Description: Abnormally low fuser thermistor 1 temperature Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up, during ready or during print.
- Remedy: Power source 1. Check that the operating voltage falls within +/-10%. 2. Check no voltage drop is caused. The heater is deactivated at 70V or lower. 3. Relocate the AC outlet that supplies power.
Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 1. Replace the engine PWB.
Fuser thermistor 1 1. Replace the Fuser unit.
Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
- Code: 6100
- Description: Broken fuser heater wire Fuser thermistor 5 won’t reach the reference temperature in 480 s after shifting to low power mode.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6120
- Description: Abnormally high fuser press thermistor 5 temperature Fuser press thermistor 5 detects a temperature higher than 190°C/ 374°F for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6130
- Description: Broken fuser press thermistor 5 wire The input from the fuser press thermistor 5 has been less than 30°C/ 86°F (A/D: greater thann992) for 60 seconds continuously.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) Fuser IH PWB(YC4) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB(YC4) and Engine PWB (YC26) 2. Replace the fuser IH PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
- Code: 6150
- Description: Abnormally low fuser press thermistor 5 temperature Fuser press thermistor 5 detects a temperature lower than 30°C/ 86°F for 1 s after warming up.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. Replace the fuser IH PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
- Code: 6200
- Description: Broken fuser edge heater wire Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser center thermistor 1 1. Replace the Fuser unit.
- Code: 6220
- Description: Abnormally high fuser edge thermistor temperature Fuser thermistor 2 detects a temperature higher than 240°C/464°F for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6230
- Description: Broken fuser edge thermistor wire The Input signal from the fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s when the temperature at the fuser thermistor 1 is higher than 100°C/212°F. Fuser thermistor 2 detects a lower then 50°C/122°F for 15s during warming up.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6250
- Description: Abnormally low fuser edge thermistor temperature Fuser thermistor 2 detects a temperature lower than 100°C/212°F for 1 s during ready or print.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Fuser unit and Engine PWB (YC26) If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6320
- Description: Abnormally high fuser middle thermistor 3 temperature Fuser middle thermistor 3 detects a temperature higher than 215°C/419°F for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6330
- Description: Broken fuser center thermistor 3 wire Fuser center thermistor 3 detects a temperature lower than 20°C/ 68°F continuously for 1 s
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB(YC4) and Engine PWB (YC26) 2. Replace the fuser IH PWB.
- Code: 6520
- Description: Abnormally high fuser thermistor 4 temperature Fuser thermistor 4 detects a temperature higher than 215°C/ 419°F for 1 s.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
- Code: 6530
- Description: Broken fuser thermistor 4 wire Fuser thermistor 4 detects a temperature lower than 20°C/ 68°F continuously for 1 s
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. Replace the fuser IH PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
- Code: 6600
- Description: Fuser belt rotation error A belt rotating pulse is not received for 1 s. (Engine CPU)
- Remedy: Fuser motor 1. To check the motor operation, execute U030 Fuser. 2. Check that the drive gear can rotate and not heavily loaded and, if necessary, apply grease to the axle holder and gears. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser motor and Feed PWB (YC18) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the fuser motor.
Fuser belt sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6610
- Description: Fuser release sensor error When the fuser release motor is driven, the fuser release sensor does not turn on/off for 5 s.
- Remedy: Fuser release motor 1. To check the motor operation, execute U030 Fuser Release. 2. Check that the drive gear can be rotated and the separation is possible. 3. If the motor won’t rotate, confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Fuser unit.
Fuser release sensor 1. Check that the sensor is correctly positioned. 2. Check that the sensor is not contaminated or damaged.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6620
- Description: IH core motor error When the IH core motor is driven, the IH core sensor does not turn off for 5 s.
- Remedy: IH core motor 1. To check the motor operation, execute U030 Fuser Release. 2. Check that the drive gear can be rotated and the separation is possible. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. IH core motor and front PWB (YC10) Front PWB (YC3) and engine PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Fuser unit.
IH core sensor 1. Check that the sensor is correctly positioned. 2. Check that the sensor is not contaminated or damaged.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6710
- Description: Fuser IH PWB CPU reset error Watch doc timer has been overflowed.
- Remedy: Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6720
- Description: Fuser IH belt rotation error While driving, the pulse count is less than 3 for 2 seconds during the input to the rotation pulse signal is 200 msec.
- Remedy: Fuser motor 1. To check the motor operation, execute U030 Fuser. 2. Check that the drive gear can rotate and not heavily loaded and, if necessary, apply grease to the axle holder and gears. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser motor and Feed PWB (YC18) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the fuser motor.
Fuser belt sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB(YC4) and Engine PWB (YC26) 2. Replace the fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6730
- Description: Abnormally high fuser IH PWB temperature 1 (IGBT1) The input detect temperature is higher than 115°C/ 221 °F.
- Remedy: Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB ( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6740
- Description: Abnormally high fuser IH PWB temperature 2 (IGBT2) The input detect temperature is higher than 115°C/ 221 °F.
- Remedy: Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB ( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6750
- Description: Fuser IH output over-current error The output current of IH CPU is higher than 110 A for 10 ms in succession.
- Remedy: Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6760
- Description: Fuser IH input over-current error The input current of IH CPU is higher than 20A (100V/120V), 10A (200V) for 100 ms in succession.
- Remedy: Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6770
- Description: Fuser IH low electric power error Less than 0.6 times of the preset power is detected for 120 ms in succession after the IH heater remote has turned on.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Fuser IH PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser IH unit.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser IH PWB.
Fuser IH unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH unit and Fuser IH PWB (YC9 and 10) Fuser IH PWB( YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser IH unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6910
- Description: Engine software ready error The device won’t engage in ready state in 60 minutes after warming-up has began. (A previous timeout process has not been cancelled.
- Remedy: Engine PWB 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Reinstall the engine software. 3. Replace the engine PWB.
- Code: 6920
- Description: Fuser front fan motor error When the fuser front fan motor is driven, alarm signal is detected for 5 s continuously.
- Remedy: Fuser front fan motor 1. To check the fan motor operation, execute U037 IH Coil. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser front fan motor and Front PWB (YC4) Front PWB (YC3) and Engine PWB (YC7) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the fuser front fan motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6930
- Description: Fuser rear fan motor error When the fuser rear fan motor is driven, alarm signal is detected for 5 s continuously.
- Remedy: Fuser rear fan motor 1. To check the fan motor operation, execute U037 Fuser Cooling. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser rear fan motor and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the fuser rear fan motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6940
- Description: IH PWB cooling fan motor error When the IH fan motor is driven, the alarm signal is detected for 5 s continuously.
- Remedy: IH fan motor 1. To check the fan motor operation, execute U037 IH PWB. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. IH fan motor and Feed PWB 1(YC11) Feed PWB 1(YC2) and Engine PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the IH fan motor.
Feed PWB 1 Replace the Feed PWB1.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6950
- Description: Fuser IH PWB communication error No response is received in 30 ms since a command is sent to IHCPU. A checksum error is detected 10 times in succession.
- Remedy: Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC9) and Feed PWB 1(YC4) Power source PWB (YC3) and Fuser IH PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. If the +24V output is not given by the power source PWB (YC9), replace the power source PWB.
Feed PWB 1 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC3) and Fuser IH PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. If the +24V output is not given by the feed PWB1 (YC27), replace the feed PWB1.
Fuser IH PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser IH PWB(YC4) and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser IH PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6960
- Description: Current PWB error The power current is greater than 1A for 5 seconds continuously despite that 500W was indicated as the fuser power during power-up. * : 220-240 V model only
- Remedy: Current PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Current PWB(YC17) and Feed PWB2 (YC13) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Current PWB.
- Code: 6980
- Description: Fuser EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 6990
- Description: Fuser power supply incompatibility Information won’t match between the engine backup and the fuser IH PWB.
- Remedy: Differences in settings after initialization When this has happened after initialization using U021, make settings identical with the voltages on the IH PWB using U169.
Fuser IH PWB Replace with a fuser IH PWB specifically designed with the standard voltage.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7001
- Description: Toner motor error During the toner motor is driven, an event in which a locking was detected for 5 times in 200 ms intervals has occurred in 30 sets.
- Remedy: Toner container 1. Check that the spiral screw of the toner container can be rotated by the hand. 2. Check for broken gears and replace if any.
Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and Engine PWB (YC27) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
Screw sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Screw sensor and Front PWB (YC5) Front PWB (YC2) and Engine PWB (YC7) 3. Replace the Screw sensor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7101
- Description: Toner sensor error Sensor output value of 60 or less or 944 or more continued for 3 s.
- Remedy: Failure of locking the developer waste slot at setup. If an abnormal noise is heard, check that the developer ejection outlet is released and, if not, release the outlet.
Toner sensor 1. Check the toner sensor output by U155. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit.
Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and Engine PWB (YC27) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7200
- Description: Broken outer temperature sensor 2 wire The sensor input sampling is greater than 230.
- Remedy: Outer temperature sensor 2 1. Confirm Ext/Int is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor 2 and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the outer temperature sensor 2.
Front PWB Replace the front PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7210
- Description: Short-circuited outer temperature sensor The sensor input sampling is less than 69.
- Remedy: Outer temperature sensor 2 1. Confirm Ext/Int is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor 2 and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the outer temperature sensor 2.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7221
- Description: Broken LSU thermistor wire The sensor input sampling is greater than 230.
- Remedy: LSU thermistor 1. Confirm LSU is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the laser scanner unit.
LSU relay PWB REPLACE the LSU relay PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7231
- Description: Short-circuited LSU thermistor The sensor input sampling is less than 69.
- Remedy: LSU thermistor 1. Confirm LSU is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the laser scanner unit.
LSU relay PWB Replace the LSU relay PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7241
- Description: Broken developer thermistor wire The sensor input sampling is greater than 230.
- Remedy: Developer thermistor 1. Confirm Developing is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Developer unit.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7251
- Description: Short-circuited developer thermistor The sensor input sampling is less than 69.
- Remedy: Developer thermistor 1. Confirm Developing is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Developer unit.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7301
- Description: Toner hopper motor error During the Toner hopper motor is driven, an event in which a locking was detected for 5 times in 200 ms intervals has occurred in 30 sets.
- Remedy: Toner hopper motor 1. If the motor won’t rotate, confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner hopper motor and Front PWB (YC5) Front PWB (YC3) and Engine PWB (YC7) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the toner hopper motor.
Screw sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Screw sensor and Front PWB (YC5) Front PWB (YC2) and Engine PWB (YC7) 3. Replace the Screw sensor.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7401
- Description: Developer unit type mismatch error Improper adaptation of the machine and developer unit is detected.
- Remedy: Different type of the developer unit is installed. Install the developer unit of the correct type.
Developer unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
- Code: 7411
- Description: Drum unit type mismatch error Improper adaptation of the machine and developer unit is detected.
- Remedy: Different type of the drum unit is installed. Install the drum unit of the correct type.
Drum unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Drum unit and Front PWB (YC6) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
- Code: 7460
- Description: Developer shutter error Power is turned on while the developer shutter is locked.
- Remedy: The developer shutter has been locked. Release the developer shutter.
Developer shutter sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer shutter sensor and Front PWB (YC4) Front PWB (YC3) and Engine PWB (YC7) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
- Code: 7470
- Description: Failure of the fan motor that avoids internal contamination The toner fan motor signal has been detected as unconnected at power up.
- Remedy: Toner disposal box 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner disposal box and Feed PWB 1 (YC14) Feed PWB 1 (YC1) and Engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Toner disposal box.
Feed PWB 1 Replace the Feed PWB 1.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7601
- Description: ID sensor 1 error [Front] Dark potential error FrontDarkP and FrontDarkS are greater than 0.80V. Light potential error FrontBrightS is smaller than FrontDarkS. FrontBrightP is smaller than [FrontDarkP + 0.5V].
- Remedy: ID sensor1 1. Execute U464 Calib for setting ID compensation operation and check the displayed values by U465 Boas Calib for ID compensation reference. 2. Clean the ID sensor on its surface. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ID sensor 1 (front) and relay PWB (YC10) Relay PWB (YC1) and Feed PWB 1 (YC14) Feed PWB 1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring.
Feed PWB 1 Replace the Feed PWB 1.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7602
- Description: ID sensor 2 error [Rear] Dark potential error RearDarkP and RearDarkS are greater than 0.80V. Light potential error RearBrightS is smaller than RearDarkS. RearBrightP is smaller than [RearDarkP + 0.5V].
- Remedy: ID sensor 2 1. Execute U464 Calib for setting ID compensation operation and check the displayed values by U465 Boas Calib for ID compensation reference. 2. Clean the ID sensor on its surface. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ID sensor2 (rear) and relay PWB (YC10) Relay PWB (YC1) and Feed PWB 1 (YC14) Feed PWB 1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring.
Feed PWB 1 Replace the Feed PWB 1.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7800
- Description: Broken outer temperature sensor wire The device did not respond for more than 5 ms during reading, in 5 times.
- Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Outer temperature sensor.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7901
- Description: Drum EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: DR PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DR PWB and Front PWB (YC6) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Drum unit.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7911
- Description: Developer unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Developer unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Developer unit.
Front PWB Replace the front PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 7941
- Description: Laser scanner unit EEPROM error Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: APC PWB 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. APC PWB and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FFC wiring is disconnected, shorted or grounded, replace the FFC wiring. 3. Replace the laser scanner unit.
LSU relay PWB Replace the LSU relay PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 8000
- Description: Finisher incompatible detection error The finisher has been installed with a device to which it is incompatible.
- Remedy: The finisher is installed with a device to which it is incompatible. The finisher must be installed with the devices to which it is compatible.
- Code: 8010
- Description: Punch motor error 1 When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
- Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
Punch home position sensor 1. Execute U241 Punch — Punch HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch home position sensor and Punch PWB (YC8) 4. Replace the Punch home position sensor.
Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. Replace the punch PWB.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8020
- Description: Punch motor error 2 Home position is not obtained in 3 s after home position is initialized or in standby.
- Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. Replace the punch PWB.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8030
- Description: Punch motor error 3 Home position does not turn from On to Off in 50 ms after home position has been initialized.
- Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. Replace the punch PWB.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8090
- Description: DF paddle motor error When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
- Remedy: DF paddle motor 1. Execute U240 Motor — Beat to check the finisher operation. 2. Check that the paddle can rotate. 3. Check that the drive from the motor reaches the paddle. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF paddle motor and DF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF paddle motor.
DF paddle sensor 1. Execute U241 Finisher — Bundle Eject HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF paddle sensor and DF main PWB (YC22) 4. Replace the DF paddle sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8100
- Description: DF eject release motor error When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
- Remedy: DF eject release motor DF bundle discharge unit sensor 1. Execute U240 Motor — Eject Unlock (Full) to check the finisher operation. 2. Check that the eject guide of the process tray is opened and, if not, correct the guide. 3. Check that the drive from the motor reaches the eject guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF bundle discharge unit sensor and DF main PWB (YC22) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF eject release motor.
DF bundle discharge unit sensor 1. Execute U241 Finisher — Bundle Eject HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF bundle discharge unit sensor and DF main PWB (YC22) 4. Replace the DF bundle eject unit sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8110
- Description: DF shift motor 1 error DF shift sensor 1 won’t turn on when it has travelled 160 mm after DF shift motor 1 is driven.
- Remedy: DF shift motor 1 [front] 1. Execute U240 Motor — Sort Test to check the finisher operation. 2. Manipulate the front shift guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the front shift guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift motor 1[front] and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift motor 1 [front].
DF shift sensor 1 [front] 1. Execute U241 Finisher — Shift Front HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift sensor 1[front] and DF main PWB (YC23) 4. Replace the DF shift sensor 1 [front].
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8120
- Description: DF shift motor 2 error DF shift sensor 2 won’t turn on when it has travelled 160 mm after DF shift motor 2 is driven.
- Remedy: DF shift motor 2 [rear] 1. Execute U240 Motor — Sort Test to check the finisher operation. 2. Manipulate the rear shift guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear shift guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift motor 2 [rear] and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift motor 2 [rear].
DF shift sensor 2 [rear] 1. Execute U241 Finisher — Shift Tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift sensor 2 [rear] and DF main PWB (YC23) 4. Replace the DF shift set sensor2 [rear].
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8130
- Description: DF shift release motor error When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
- Remedy: DF shift release motor 1. Check that cancelling the maintenance mode after executing U240 Motor — Sort for the finisher operation check lets the rear and forth cursors return to the home position. 2. Manipulate the front and rear shift guide to check it is smoothly operable. 3. Check that the drive from the motor reaches the shift guide front and rear. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift release motor and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift release motor.
DF shift release sensor 1. Execute U241 Finisher — Shift Unlock HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift release sensor and DF main PWB (YC23) 4. Replace the DF shift release sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8140
- Description: DF tray motor error 1 When the main tray has ascended, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
- Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF Main PWB(YC16) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
DF tray sensor 1 DF tray upper surface sensor 1. Execute U241 Finisher — Tray U-Limit, Tray Top to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 1 and DF Main PWB(YC22) DF tray upper surface sensor and DF Main PWB(YC21,YC13) 4. Replace the DF tray sensor 1 or DF tray upper surface sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8150
- Description: DF tray motor error 2 When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5 s.
- Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF main PWB (YC16) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
DF tray sensor 1 DF tray upper surface sensor 1. Execute U241 Finisher — Tray U-Limit, Tray Top to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21,YC13) 4. Replace the DF tray sensor 1 or DF tray upper surface sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8160
- Description: DF tray motor error 3 When the main tray has descended, DF tray sensor 4 does not turn on within 20 s.
- Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF main PWB (YC16) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
DF tray sensor 4 1. Execute U241 Finisher — Tray Middle to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 4 and DF main PWB (YC23) 4. Replace the DF tray sensor 4.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8170
- Description: DF side registration motor 1 error 1 When initial operation, DF side registration sensor 1 does not turn on within 3 s.
- Remedy: DF side registration motor 1 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the front side registration guide to check it is smoothly operable. 3. Check that the drive from the motor reaches the front side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 1 and DF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 1.
DF side registration sensor 1 1. Execute U241 Finisher — Width Front to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 1. and DF main PWB (YC22) 4. Replace the DF side registration sensor 1.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8180
- Description: DF side registration motor 1 error 2 JAM6810 (jam in front of width alignment) is detected twice.
- Remedy: DF side registration motor 1 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the front side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the front side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 1 and DF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 1.
DF side registration sensor 1. 1. Execute U241 Finisher — Width Front to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 1. and DF main PWB (YC22) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF side registration sensor 1.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8190
- Description: DF side registration motor 2 error 1 When initial operation, DF side registration sensor 2 does not turn on within 3 s.
- Remedy: DF side registration motor 2 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the rear side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 2 and DF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 2.
DF side registration sensor 2 1. Execute U241 Finisher — Width tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 2 and DF main PWB (YC22) 4. Replace the DF side registration sensor 2.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8200
- Description: DF side registration motor 2 error 2 JAM6910 (jam in rear of width alignment) is detected twice.
- Remedy: DF side registration motor 2 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the rear side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 2 and DF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 2.
DF side registration sensor 2 1. Execute U241 Finisher — Width tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 2 and DF main PWB (YC22) 4. Replace the DF side registration sensor 2.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8210
- Description: DF slide motor error When initial operation, DF staple sensor does not turn on within 3 s.
- Remedy: DF slide motor 1. Execute U240 Motor — Staple Move to check the finisher operation. 2. Manipulate the staple unit back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the staple unit. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF slide motor and DF main PWB (YC12) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF slide motor.
DF staple sensor 1. Execute U241 Finisher — Width Staple HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF staple sensor and DF main PWB (YC22) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF staple sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8230
- Description: DF staple motor error 1 Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with the home position did not detected in 600 ms after the motor was driven.)
- Remedy: DF staple motor 1. Remove the staple unit and check that stapling is possible without a jam. 2. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Staple unit and DF main PWB (YC17) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the staple unit. (Refer to the service manual for the document finisher).
DF staple sensor Replace the staple unit.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8240
- Description: DF staple motor error 2 Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 500 ms continuously, while the stapler motor was driven.)
- Remedy: DF staple motor 1. Remove the staple unit and check that stapling is possible without a jam. 2. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Staple unit and DF main PWB (YC17) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the staple unit. (Refer to the service manual for the document finisher).
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8260
- Description: DF middle motor home position error DF paddle sensor is not turned on within 1s after driving the DF middle motor.
- Remedy: DF middle motor 1. Execute U240 Motor — Middle(H)(L). 2. Check that the drive from the motor reaches the paddle. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF middle motor and DF main PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF middle motor.
DF paddle sensor 1. Execute U241 Finisher — Lead Paddle to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF paddle sensor and DF main PWB (YC22) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF paddle sensor.
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8300
- Description: CF unit communication error Communication with the center- folding unit is not possible.
- Remedy: CF unit set switch 1. Execute U241 Booklet — Set to check the finisher switch. 2. Check that the switch and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main PWB (YC7) and DF main PWB (YC9) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CF unit set switch.
CF main PWB Replace the CF main PWB
DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
- Code: 8310
- Description: CF side registration motor 2 error When initial operation, CF side registration sensor 2 does not turn on within 1 s.
- Remedy: CF side registration motor 2 1. Execute U240 Booklet — Width Test to check finisher operation check. 2. Manipulate the side registration upper guide back and forth to check it can smoothly move back and forth. 3. Check that the drive from the motor reaches the side registration upper guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration motor 2 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF side registration motor.
CF side registration sensor 2 1. Execute U241 Booklet — Width Up HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration sensor 2 and CF main PWB (YC20) 4. Replace the CF side registration sensor 2.
CF main PWB Replace the CF main PWB
- Code: 8320
- Description: CF adjustment motor error When initial operation, CF adjustment sensor does not turn on within 2.5 s.
- Remedy: CF adjustment motor1,2 1. Execute U240 Booklet — Bundle Up / Down to check the finisher operation. 2. Manipulate the fold moving belt up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the fold moving belt. (Check if the belt is bent.) 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF adjustment motor 1,2 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF adjustment motor1,2
CF adjustment sensor1,2 1. Execute U241 Booklet — bundle Up / Down HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF adjustment sensor 1,2 and CF main PWB (YC20) 4. Replace the CF adjustment sensor1,2.
CF main PWB Replace the CF main PWB.
- Code: 8330
- Description: CF blade motor error When initial operation, CF blade sensor does not turn on within 1500 ms.
- Remedy: CF blade motor 1. Execute U240 Booklet — Blade to check the finisher operation. 2. Manipulate the fold blade up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the fold blade. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF blade motor and CF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF blade motor.
CF blade sensor 1. Execute U241 Booklet — Blade HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF blade sensor and CF main PWB (YC20) 4. Replace the CF blade sensor.
CF main PWB Replace the CF main PWB
- Code: 8340
- Description: CF staple motor error 1 Staple JAM (center-folding unit) has been detected twice in a row. (The second JAM detection condition fullfilled with the home position did not detected in 600 ms after the motor was driven.)
- Remedy: CF staple motor 1. Execute U240 Booklet — Staple to check the finisher operation. 2. Manipulate the staple up and down check it is smoothly operable. 3. Check that the drive from the motor reaches the staple unit. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF staple unit and CF main PWB (YC13) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF staple motor.
CF staple sensor Replace the CF staple unit.
CF main PWB Replace the CF main PWB.
- Code: 8350
- Description: CF side registration motor 1 error When initial operation, CF side registration sensor 1 does not turn on within 1 s.
- Remedy: CF side registration motor 1 1. Execute U240 Booklet — Width Test to check the finisher operation. 2. Manipulate the side registration lower guide back and forth to check it can smoothly operable. 3. Check that the drive from the motor reaches the side registration lower guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration motor 1 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF side registration motor 1.
CF side registration sensor 1 1. Execute U241 Booklet — Width Down HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration sensor 1 and CF main PWB (YC20) 4. Replace the CF side registration sensor 1.
CF main PWB Replace the CF main PWB
- Code: 8360
- Description: CF main motor error During driving the motor, the lock signal is detected for 1 s continuously.
- Remedy: CF main motor 1. Execute U240 Booklet — Folding to check the finisher operation. 2. Manipulate the conveying roller to check it can smoothly rotate. 3. Check that the drive from the motor reaches the conveying roller. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main motor and CF main PWB (YC16) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF main motor.
CF main PWB Replace the CF main PWB
- Code: 8410
- Description: Punch slide motor error 1 The punch slide sensor won’t turn On when home position has been moved by 30 mm.
- Remedy: Punch slide motor 1. Execute U240 Booklet — Punch Move to check the finisher operation. 2. Manipulate the punch slide part of the punch unit back and forth to check it can smoothly move. 3. Check that the drive from the motor reaches punch part. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide motor and Punch PWB (YC3) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch slide motor.
Punch slide sensor 1. Execute U241 Punch — Punch HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide sensor and Punch PWB (YC6) 4. Replace the punch slide sensor.
Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. Replace the punch PWB.
DF main PWB Replace the DF main PWB
- Code: 8420
- Description: Punch slide motor error 2 In detection of paper edges, the paper edge cannot be detected in 30 mm move.
- Remedy: Punch slide motor 1. Execute U240 Booklet — Punch Move to check the finisher operation. 2. Manipulate the punch slide part of the punch unit back and forth to check it can smoothly move. 3. Check that the drive from the motor reaches punch part. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide motor and Punch PWB (YC3) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch slide motor.
Punch paper edge sensor 1,2 1. Execute U241 Punch — Edge Face 1,2,3,4 to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch paper edge sensor 1,2 and Punch PWB (YC5,YC7) 4. Replace the punch paper edge sensor 1,2.
Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. Replace the Punch PWB.
DF main PWB Replace the DF main PWB
- Code: 8430
- Description: Punch unit communication error Communication with the punch unit is not possible.
- Remedy: Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Punch PWB.
DF main PWB Replace the DF main PWB
- Code: 8500
- Description: Mailbox communication error Communication failed to be established after the mailbox was hooked up.
- Remedy: MB main PWB 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB main PWB (YC3) and DF main PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MB main PWB
DF main PWB Replace the DF main PWB
- Code: 8510
- Description: MB conveying motor error 1 When initial operation, MB home position sensor does not turn on within 5 s.
- Remedy: MB conveying motor 1. If the transfer roller won’t rotate smoothly, repair its mechanism. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB conveying motor and MB main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MB conveying motor.
MB home position sensor 1. Execute U241 Mail Box — Motor HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB home position sensor and MB main PWB (YC2) 4. Replace the MB home position sensor.
MB main PWB Replace the MB main PWB
- Code: 8520
- Description: MB conveying motor error 2 When standby operation, MB home position sensor does not turn off within 1 s.
- Remedy: MB conveying motor 1. Execute Mail Box — Conv of U240 finisher operation check. 2. Manipulate the conveying roller of the mailbox to check it can smoothly rotate. 3. Check that the drive from the motor reaches the conveying roller. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB conveying motor and MB main PWB (YC5) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the MB conveying motor.
MB home position sensor 1. Execute U241 Mail Box — Motor HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB home position sensor and MB main PWB (YC2) 4. Replace the MB home position sensor.
MB main PWB Replace the MB main PWB
- Code: 8800
- Description: Document finisher main program error Document finisher main program error at power up.
- Remedy: DF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF main PWB (YC4) and Engine PWB (YC18) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the DF main PWB
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 8900
- Description: Document finisher backup error Read and write data does not match 3 times in succession.
- Remedy: DF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF main PWB (YC4) and Engine PWB (YC18) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the DF main PWB
- Code: 8930
- Description: Center-folding unit backup error Read and write data does not match 3 times in succession.
- Remedy: CF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main PWB (YC7) and DF main PWB (YC9) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Install the EEPROM properly. 4. Replace the CF main PWB
- Code: 9000
- Description: Document processor communication error Communication with the document processor is not possible.
- Remedy: DP main PWB 1. Check that the versions of the main unit firmware and the DP firmware are identical. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP main PWB(YC1) and ISC PWB(YC12) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP main PWB
ISC PWB Replace the ISC PWB.
- Code: 9010
- Description: Coin vender communication error A communication error from coin vender is detected 10 times in succession.
- Remedy: U206 setting Set maintenance mode U206 to off when a coin vender is not installed.
Coin vender control PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Coin vender control PWB and Engine PWB (YC23) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Coin vender control PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
- Code: 9040
- Description: DP lift motor going up error When the DP lift motor is driven, DP lift sensor 1 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 5 times. * : The number of detection should be weighted with one for the rise at job start and two for the irregular rise during transporting. The accumulated number must be cleared at completion of a normal rise. The default threshold is 5.
- Remedy: DP lift motor 1. Execute U906 Separating Operation Release. 2. Execute U243 Lift Motor to check the DP motor operation. 3. Check that the original document lift guide can move upwards. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift motor and DP main PWB (YC5) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DP lift motor.
DP lift sensor 1 1. Execute U244 Lift L-Limit to check DP switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift sensor 1 and DP main PWB (YC4) 4. Replace the DP lift sensor 1.
DP main PWB Replace the DP main PWB
- Code: 9050
- Description: DP lift motor going down error When the DP lift motor is driven, DP lift sensor 2 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 1 times.
- Remedy: DP lift motor 1. Execute U906 Separating Operation Release. 2. Execute U243 Lift Motor to check the DP motor operation. 3. Check that the original document lift guide can move downwards. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift motor and DP main PWB (YC5) If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DP lift motor.
DP lift sensor 2 1. Execute U244 Lift L-Limit to check DP switch. 2. Confirm that the DP lift sensor 2 has been firmly fitted. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift sensor 2 and DP main PWB (YC2) 4. Replace the DP lift sensor2.
DP main PWB Replace the DP main PWB
- Code: 9060
- Description: DP EEPROM error Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
- Remedy: DP main PWB 1. Execute U906 Separating Operation Release. 2. Confirm that the EEPROM has been properly installed. 3. Replace the DP main PWB
Device damage of EEPROM Contact the Service Support.
- Code: 9070
- Description: Communication error between DP and SHD A communication error is detected.
- Remedy: DP SHD PWB 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP SHD PWB (YC1) and DP main PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP SHD PWB.
- Code: 9080
- Description: LED fault detection A block is existent below a peak which was obtained by activating the LEDs in the four CIS blocks at power on, which is less than 80hex.
- Remedy: DP CIS 1. Execute CIS automatic original document alignment by U411. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and DP SHD PWB (YC2) DP SHD PWB (YC1) and DP main PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
DP SHD PWB Replace the DP SHD PWB.
- Code: 9100
- Description: Coin vender control PWB error Communication error has been detected at the coin mec of the coin vender control PWB.
- Remedy: Coin vender control PWB Replace the coin mec.
- Code: 9110
- Description: Coin vender rejector error Communication error has been detected in connection with the coin mec and the rejector.
- Remedy: Rejector 1. Check that the rejector is firmly installed and, if not, install firmly. 2. Replace the rejector.
- Code: 9120
- Description: Sensor error in coin vender change (Yen 10) Change is empty despite change is enough.
- Remedy: Coin jam in the change tube Check visually and remedy.
Contact in the connector Check the connection of the empty change sensor.
Change empty sensor Replace the coin mec.
Coin vender control PWB Replace the coin mec.
- Code: 9130
- Description: Sensor error in coin vender change (Yen 50) Change is empty despite change is enough.
- Remedy: Coin jam in the change tube Check visually and remedy.
Contact in the connector Check the connection of the empty change sensor.
Change empty sensor Replace the coin mec.
Coin vender control PWB Replace the coin mec.
- Code: 9140
- Description: Sensor error in coin vender change (Yen 100) Change is empty despite change is enough.
- Remedy: Coin jam in the change tube Check visually and remedy.
Contact in the connector Check the connection of the empty change sensor.
Change empty sensor Replace the coin mec.
Coin vender control PWB Replace the coin mec.
- Code: 9150
- Description: Sensor error in coin vender change (Yen 500) Change is empty despite change is enough.
- Remedy: Change tube Check no exchange jam is observed at the outlet and, if necessary, repair it.
Contact in the connector Check the connection of the empty change sensor.
Change empty sensor Replace the coin mec.
Coin vender control PWB Replace the coin mec.
- Code: 9160
- Description: Coin vender pay-out error Coin is paid out despite the pay-out motor is determined not active.
- Remedy: Pay-out motor Replace the coin mec.
- Code: 9170
- Description: Coin vender pay-out sensor error Coin is paid out despite the pay-out motor is determined not active.
- Remedy: Pay-out area Check no exchange jam is observed at the outlet and, if necessary, repair it.
Pay-out motor Replace the coin mec.
Pay-out sensor Replace the coin mec.
- Code: 9500
- Description: ISC PWB error A
- Remedy: Main PWB ISC PWB 1. Reinsert the connector if its connection is loose. Main PWB (YC25) and ISC PWB (YC4) 2. Replace the main PWB. 3. Replace the ISC PWB 4. Contact the Service Support.
- Code: 9510
- Description: ISC PWB error B
- Remedy: Main PWB DP SHD PWB 1. Reinsert the connector if its connection is loose. DP relay PWB (YC2) and DP SHD PWB (YC3) 2. Replace the main PWB. 3. Replace the DP SHD PWB. 4. Contact the Service Support.
- Code: 9520
- Description: ISC PWB error C
- Remedy: Main PWB ISC PWB 1. Reinsert the connector if its connection is loose. Main PWB (YC25) and ISC PWB (YC4) 2. Replace the main PWB. 3. Replace the ISC main PWB 4. Contact the Service Support.
- Code: 9940
- Description: Confidential document guard uninstalled error The confidential document guard PWB is removed while the confidential document guard PWB is valid.
- Remedy: Confidential document guard PWB 1. Check that the confidential document guard PWB is firmly installed and, if not, install firmly. 2. Replace the confidential document guard PW.
- Code: 9950
- Description: ISC PWB error C FPGA configuration error CPU version information error This is caused when the PWB of a double-side scanning DP is connected, the confidential guard PWB is inserted, and the harness is not correctly connected
- Remedy: Confidential document guard PWB 1. Replace the confidential document guard PW. 2. Replace the main PWB.
- Code: F000
- Description: Communication error between Main PWB and Operation PWB
- Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wirings and connetors between the main PWB and the operation PWB and between the main PWB and the HDD are normal. Main PWB (YC12,YC17,YC30) and Operation PWB (YC1,YC2,YC3) 3. Check that the DDR memories in the main PWB are well conducted and, if not, replace. 4. Execute U024 to initialize (FULL) the HDD. 5. Execute U021initialize memory. 6. Replace the Main PWB. 7. Copy the log File saved in the HDD by U964 in USB memory and contact the service support.
Operation PWB Replace the operation PWB.
- Code: F000
- Description: CF000 appears in 60 seconds after the Welcome display continues Panel..Main board communication error Panel core..Main core communication error
- Remedy: 1) Check connection of the harness (Panel to Main board), (Main board to HDD) and connectors and check function. 2) Check contact of the DDR memory by detaching and reattaching. and check function. replace it if available and check function. 3) Format the HDD and check function. (U024 FULL formatting) 4) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 5) Replace the main board and check function. 6) Replace the Panel board and check function. 7) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F010
- Description: Main PWB checksum error
- Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. If not corrected, replace the main PWB.
- Code: F040
- Description: Communication error between Main PWB and Print engine
- Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Repair or replace the wire from the engine PWB, that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check that the FFC wire connecting between the Main PWB (YC3) and the engine PWB (YC46) is normal and, if necessary, re-insert.Or, replace the FFC wire. 4. If not corrected, replace the main PWB.
Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
HDD Replace the HDD.
- Code: F041
- Description: Communication error between Main PWB and Scanner engine
- Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wires between the main PWB and the ISC PWB are normal. 3. If not corrected, replace the main PWB.
ISC PWB Replace the ISC PWB.
- Code: F050
- Description: Print engine ROM checksum error
- Remedy: Engine software Install the latest engine software.
Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. If not corrected, Replace the engine PWB.
- Code: F051
- Description: Scanner engine ROM checksum error
- Remedy: Scanner software Install the latest scanner software.
ISC PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. If not corrected, Replace the ISC PWB.
- Code: F12X
- Description: An error is detected at the Scan control section
- Remedy: 1) Check connection of the harness (Scan/DP — Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the Scan/DP board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F13X
- Description: An error is detected at the Panel control section
- Remedy: 1) Check connection of the harness (Panel — Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the panel board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F14X
- Description: An error is detected at the FAX control section
- Remedy: 1) Check connection of the harness (FAX — Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function. (Take cae of the received data since it is cleared) 5) Replace the FAX_DIMM and check function. 6) Replace the FAX board and check function. 7) Replace the main board and check function. Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F15X
- Description: An error is detected at the authentication device control section
- Remedy: 1) Check connection of the harness (Authentication device — Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F17X
- Description: An error is detected at the print data control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F18X
- Description: An error is detected at the Video control secion
- Remedy: 1) Check connection of the harness (Engine — Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the engine board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F1CX
- Description: An error is detected at the File System management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F1DX
- Description: An error is detected at the Image memory management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. *The F1D4 error is RAM allocation error. -1Check it with the U340 -2Initialize the setting valued with the U021
- Code: F21X, F22X, F23X
- Description: An error is detected at the Image processing section
- Remedy: 1) Check contact of the DDR memory and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F24X
- Description: An error is detected at the System management section
- Remedy: 1) Check contact of the DDR memory and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F25X
- Description: An error is detected at the Network management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Retrieve the USBLOG and contact the Service Administratuve Division. (or retrieve the packet capture data depending on the reult of analysis)
- Code: F26X … F2AX
- Description: An error is detected at the System management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F278
- Description: Power supply in drive system error
- Remedy: The main power switch was turned off before the power switch is pressed. Shutdown due to a power failure Turn the main power swtch off and after 5 seconds, then turn power on. (Before turning power off, verify that the power key has been pressed and the power indicator has gone off, then switch the main power switch.)
- Code: F33X
- Description: An error is detected at the Scan management section
- Remedy: 1) Check connection of the harness (Scan/DP board — main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the Scan/DP board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F34X
- Description: An error is detected at the Panel management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F35X
- Description: An error is detected at the Print control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F36X
- Description: An error is detected at the Print management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F37X
- Description: An error is detected at the FAX management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function. (Take cae of the received data since it is cleared) 4) Replace the FAX_DIMM and check function. 5) Replace the main board and check function. 6) Replace the HDD and check function. 7) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F38X
- Description: An error is detected at the Authentication/permit management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F3AX … F45X
- Description: An error is detected at the Entity management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F46X
- Description: An error is detected at the Print image process section
- Remedy: 1) Replace the main board and check function. 2) Retrieve the USBLOG (or retrieve the print capture data by case)
- Code: F47X … F49X
- Description: An error is detected at the Image edit process control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F4AX, F4CX
- Description: An error is detected at the Print image process section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F4DX, F4EX
- Description: An error is detected at the Entity control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F4FX
- Description: An error is detected at the Job control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F50X
- Description: An error is detected at the FAX control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F51X … F57X
- Description: An error is detected at the Job execution section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F58X … F5EX
- Description: An error is detected at the Service management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F5FX
- Description: An error is detected at the Service execution section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F60X
- Description: An error is detected at the Maintenance mode management section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F61X
- Description: An error is detected at the Report compiling section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F62X
- Description: An error is detected at the Service execution section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F63X
- Description: An error is detected at the Device control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F64X … F67X
- Description: An error is detected at the Print image process section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F68X
- Description: An error is detected at the Storage device control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F69X … F6CX
- Description: An error is detected at the HyPAS control section
- Remedy: 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division.
- Code: F6DX … F75X
- Description: An error is detected at the External Server management section
- Remedy: 1) Check the external server and check function. 2) Chekc the connection to the external server and check function. 3) Check the network settings and check function. 4) Replace the bridge board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division.