Код 0x00000000 ошибка microsoft store

You may get the Microsoft Store Error Code 0x00000000 when you try to download, install, or update apps on your Windows 11 or Windows 10 device. This post is intended to provide working fixes affected PC users can apply to resolve the issue easily.

When this issue occurs on your device, you may receive an error message along either of the following lines:

The error code is 0x00000000, in case you need it.

Something unexpected happened, Code: 0x00000000

If you have encountered the error code 0x00000000 while attempting to download, install, or update apps stuck in the download queue in Microsoft Store on your Windows 11/10 computer, then put recommended solutions as presented below in no particular order should be adequate to help you fix the error on your system with little to no hassle.

1. Initial checklist
2. Run Windows Store Apps Troubleshooter
3. Create a new User Account
4. Check the proxy settings
5. Reinstall Windows Store using PowerShell
6. Restore your system to an earlier point

Let’s briefly discuss these suggested fixes.

1] Initial checklist

Before you proceed, as a possible quick resolution, check if the date, time, and time zone are set correctly. Make sure Windows is updated to the latest version/build

Also, ensure that the Microsoft Store Install Service is started and running in the Services Manager and the Startup type value is set to Manual (Trigger Start). The Microsoft Store Install Service (InstallService) provides infrastructure support for the Microsoft Store. This service is started on demand and if disabled then installations will not function properly.

Then, run the wsreset.exe command to reset/clear the Microsoft Store cache. You may also have to run the SFC scan. The wsreset.exe command is a legitimate troubleshooting tool that lets PC users diagnose problems with the Microsoft Store. This tool resets the Windows Store without changing the user account settings or deleting installed apps.

Read: Microsoft Store apps not downloading, installing, updating

2] Run Windows Store Apps Troubleshooter

This practical solution goes without saying, as more often than not if you’re having Microsoft Store apps or Microsoft Store issues in general, the Windows Store Apps Troubleshooter usually comes in handy.

To run Windows Store Apps Troubleshooter on your Windows 11 device, do the following:

• Press the Windows key + I to open the Settings app.
• Navigate to System > Troubleshoot > Other troubleshooters.
• Under the Other section, find Windows Store Apps.
• Click the Run button.
• Follow on-screen instructions and apply any recommended fixes.

To run the Windows Store Apps Troubleshooter on your Windows 10 PC, do the following:

• Press the Windows key + I to open the Settings app.
• Go to Update and Security.
• Click the Troubleshooter tab.
• Scroll down and click on Windows Store Apps.
• Click the Run the troubleshooter button.
• Follow on-screen instructions and apply any recommended fixes.

Read: Page could not be loaded, Please try again later, Microsoft Store Error

3] Create a new User Account

Your user profile is a set of settings that make your computer look and work the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings, and other features. This variety of personal settings and changes caused by other programs can cause corruption of your user profile and malfunction in system usage hence the need for a new profile.

So, you can troubleshoot the issue at hand by creating a new user account/profile. If the problem is not reproduced when logged into the new account, then your old account/profile is likely corrupted. In this case, you can repair the corrupt user profile and see if that solves the problem. Otherwise, you can transfer your files/data from the old account to the new account and then safely delete the old account/profile.

Read: Error 0x00000000, The operation completed successfully

4] Check the proxy settings

• Open the Internet Options window.
• Under the Connections tab, click on LAN settings.
• Remove the check beside Use a proxy server for your LAN
• Click OK
• Launch Microsoft Store again and check if the issue persists.

5] Reinstall Windows Store using PowerShell

In some cases, PC users may accidentally delete some crucial files from Microsoft Store from their system, or some files are not installed properly on their system. In such a situation, the Microsoft Store can show errors like the error code 0x00000000 in focus – and the best way to fix it is to reinstall Microsoft Store using PowerShell.

Do the following:

• Press the Windows key + X to open the Power User Menu.
• Tap A on the keyboard to launch PowerShell (Windows Terminal) in admin/elevated mode.
• In the PowerShell console, type or copy and paste the command below and hit Enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

After the command executes, restart your computer and on boot, try opening Microsoft Store and see if the error persists. If so, try the next solution.

6] Restore your system to an earlier point

The System Restore feature in Windows 11/10 is designed to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your files, but it will remove apps, drivers, and updates installed after the restore point was made. When an install failure (like the current Microsoft Store apps installation issue) or data corruption (which can be system-wide or just specific to the Microsoft Store) occurs, System Restore can return a system to working condition without you having to reinstall the operating system. It repairs the Windows environment by reverting to the files and settings that were saved in the restore point.

Other things being equal, at the next system startup, your older computer state will be enforced. The issue at hand should be resolved now.

Read next: Forza Horizon installation fails with error code 0x00000000

Why is my PC not allowing me to install apps?

There can be many reasons, such as poor or no Internet connection, low storage space on your device, a bug in the Microsoft Store, incorrect Windows 11/10 settings, or even a restriction setting on your device that prevent the apps from downloading or installing. For example, you can check App Installer settings in Windows via Settings > Apps > Apps & features. At the top, you’ll see a Choose where to get apps section. If the dropdown is set to The Microsoft Store only (recommended) option, then you won’t be able to install apps from anywhere else.

Why can’t I install apps from Microsoft Store?

If on the Microsoft Store, you can’t find an app or you found it, but can’t install it, here are some reasons why you might not see and/or install the app:

• The app isn’t available in your country or region.
• Microsoft family settings might be hiding apps.
• The app is no longer available.
• The app isn’t compatible with your device.
• Your PC was recently updated but wasn’t restarted.
• Your PC isn’t authorized to use Microsoft Store apps.

Also read: Fix Xbox Error 0x00000000 after console, game, or app update.

Did you encounter error 0x00000000 on Windows 11? Here are the elements you should be aware of.

Microsoft Store is an essential app on Windows 11 that allows users to download and install various apps, games, and media content. However, some users have been experiencing an error code 0x00000000 when trying to access the Microsoft Store.

This error can prevent users from downloading or updating apps and can be frustrating.

In this article, we will discuss some possible solutions to fix the Microsoft Store error 0x00000000 on Windows 11.

Why am I getting Microsoft Store Error 0x00000000 on Windows 11?

There are several reasons why you may be getting the Microsoft Store error 0x00000000 on Windows 11. Some possible causes include the following:

• Corrupted or outdated system files – If your Windows 11 operating system has been damaged or has obsolete system files, it can cause errors with the Microsoft Store.
• Incorrect system settings – If your Windows 11 settings are not configured correctly, it can cause problems with the Microsoft Store app.
• Network connectivity issues – If your device is not connected to the internet or has a weak connection, it can prevent the Microsoft Store from functioning correctly.
• Corrupted or outdated Microsoft Store app – If the Microsoft Store app on your device is corrupted or obsolete, it can cause errors.
• Third-party software conflicts – If you have other software installed on your device that conflicts with the Microsoft Store app, it can cause errors.

It’s hard to say which is the root cause of your error without more information, but the above are the most common causes, and you should be able to solve them using any of the solutions we now discuss.

How do I fix 0x00000000 on the Microsoft Store?

1. Run file repair scans

1. 1 Run the SFC scan

1. Right-click the Windows icon and select Terminal (Admin) or Command Prompt (Admin).
   
2. Once the Command Prompt opens, type the script below and hit Enter.
   SFC /scannow
3. Please wait for it to complete, then exit the Command Prompt.

1.2 Run the DISM scan

1. Right-click the Windows icon and select Terminal (Admin) or Command Prompt (Admin).
2. Once the Command Prompt opens, type the following scripts hitting Enter after each one.
   DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
3. Please wait for it to complete, then exit the Command Prompt.

Now check if the 0x00000000 Windows 11 error is resolved.

2. Run the Windows Store troubleshooter

1. Press Windows + I to open the Settings app.
2. On the right pane, scroll down and click Troubleshoot.
   
3. Click on Other troubleshooter, scroll down, and under the Windows Store app option, click Run.
   
4. Follow the instructions from the troubleshooting process to complete the steps.

3. Reinstall your Microsoft Store application

1. Press the Windows key, type powershell, and select the Run as administrator option.
   
2. Type the script below and hit Enter.
   Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
3. Restart your computer.

4. Reset the Windows Store cache

1. Press Windows + R to open the Run dialog.
2. Type the script below and hit Enter.
   wsreset.exe
   
3. After roughly ten seconds, a blank Command Prompt window will start and shut, and the Microsoft Store will launch on its own.

The Windows Store cache is a temporary storage area on your computer. It is where the Windows Store app stores data, such as app installation files, to make it faster to access that data in the future.

This cache is used to speed up the process of installing or updating apps from the Microsoft Store because the app can retrieve the necessary files from the cache instead of having to download them again from the internet.

If the Windows Store cache becomes corrupted or otherwise malfunctions, it can affect the functioning of the Microsoft Store app in a few ways. It can also cause error 0x00000000 on Windows 11.

5. Restart your Microsoft Store Install Service

1. Press Windows + R to open the Run dialog.
2. Type the script below and hit Enter.
   services.msc
   
3. Scroll down and double-click on the Microsoft Store Install Service.
   
4. Change the Startup type to Automatic and ensure the Service status is Running.
   

The Microsoft Store Install Service is a background service responsible for managing the installation and updating of apps from the Microsoft Store. The service runs in the background and is not directly visible to the user.

It is responsible for downloading and installing app updates and new apps and managing the installation process. It does not affect the functioning of the Microsoft Store app itself, but if the service is not running or is encountering errors, it may prevent apps from updating or being installed.

6. Try with a new user account

Your user account is a collection of options that customize how your PC looks and functions. 

Your desktop backdrop, screen savers, sound settings, preferred pointer, and other features are all included. 

A new profile may be necessary due to the range of personal settings that might ruin your user profile and create system use issues. Other apps can also bring about these changes.

So, you may have to log out and log in with a new profile to resolve 0x00000000 Windows 11.

However, you may have to create a new local account if you do not have an alternative one.

The Microsoft Store error 0x00000000 on Windows 11 can be a frustrating problem for users, but several solutions can help to fix it.

If none of these solutions work, it may be necessary to reinstall the Windows operating system or seek further assistance from Microsoft support.

By following the steps detailed in this guide, you should be able to resolve the Microsoft Store error 0x00000000 and regain access to the apps and media content you need.

Fix Microsoft Store Error Code 0x00000000 in Windows 11/10: The Windows operating system has the Microsoft Store built in as a way to sell digital content. It lets people look through apps, games, music, movies, and TV shows and download them. There are a lot of apps and games for Windows in the store, both ones made by Microsoft and ones made by other companies. Users can also rent or buy movies and TV shows, as well as buy or rent e-books, from the store.

With the release of Windows 8 in 2012, the Microsoft Store was created as a central place for users to find, download, and update apps for the Windows operating system. It has since been updated with new features and improvements, like a gaming section and the ability to buy and download movies and TV shows.

The store is still an important part of the Windows ecosystem because it makes it easy for users to find and use the apps they need. Under certain circumstances, some users can’t use the Store as intended due to errors such as 0x00000000.

4 Solutions: Microsoft Store Error Code 0x00000000 in Windows 11/10

Reset Microsoft Store

• Right-click on the Windows icon and select Run.
• Type WSReset.exe on it and hit OK.
• The command prompt will launch next running the code that you have typed in the Run dialog. 

Enable the Microsoft Store Install Service

1. Click Start by pressing the right mouse button and select Search.
2. Type a Services search phrase into the text box.
3. Next, launch Services by selecting the search result for that app.
4. Double-click Microsoft Store Install Service to access its settings
5. Open the Startup type menu by clicking on it and selecting Automatic.
6. Then select Start in the Microsoft Store Install Service Properties window.
7. Select Apply to save the selected settings for the service.
8. Click the Microsoft Store Install Service window’s OK button.

Run Windows Store Apps Troubleshooter

1. Press the Windows key + I to open the Settings app.
2. Navigate to System > Troubleshoot > Other troubleshooters.
3. Under the Other section, find Windows Store Apps.
4. Click the Run button.
5. Follow on-screen instructions and apply any recommended fixes.

Use System Restore Point

Several users have said that they keep getting this error, even after they have reinstalled Microsoft Store. If you remember setting up a system restore point on your computer at some point in the past, you can use that to get your computer back to a stable state.

When you use a restore point, your device loses all files and app settings that were added after the last system backup. Here is a full guide on how to get your system back to the stable state it was in before.

What causes this Store error code 0x00000000?

• Check Date & Time: The date and time on your device must be in sync with the region where you live. If not, this could cause different Store-related error codes. Correct the Date & Time and make sure that it remains in sync. 
• Internet connection is weak – There’s a possibility that you are on a slow network and that’s the reason why new apps are not downloading or installing. Well, restart your network router and check if this problem resolves.
• You are using a Proxy – If you use a Proxy to visit certain websites, make sure to disable them as Microsoft Store doesn’t work effectively over a proxy. 
• Microsoft Store Install Service is disabled or not running – This is the most sought reason in cases where an error is occurring on Microsoft Store. 
• Internal Glitches – If you have already ensured of the above conditions, the 0x00000000 error could be the result of some internal glitches like corrupt system files, unnecessarily stored cache, etc.