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Добрый день!
Есть несколько серверов с установленной ОС Windows 2003 R2. При выполнении резервного копирования по расписанию возникает ошибка:
Тип события: Ошибка
Источник события: VSS
Категория события: Отсутствует
Код события: 12289
Дата: 26.08.2008
Время: 4:00:06
Пользователь: Н/Д
Компьютер: SRV-BACKUP
Описание:
Ошибка теневого копирования тома: Непредвиденная ошибка OpenService (shSCManager, ‘VSS’, SERVICE_QUERY_STATUS).. hr = 0x80070005.Дополнительные сведения можно найти в центре справки и поддержки, в «http://go.microsoft.com/fwlink/events.asp».
Данные:
0000: 2d 20 43 6f 64 65 3a 20 — Code:
0008: 20 54 52 43 54 52 43 43 TRCTRCC
0010: 30 30 30 30 31 34 35 37 00001457
0018: 2d 20 43 61 6c 6c 3a 20 — Call:
0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
0028: 30 30 30 30 37 30 39 36 00007096
0030: 2d 20 50 49 44 3a 20 20 — PID:
0038: 30 30 30 30 34 38 32 30 00004820
0040: 2d 20 54 49 44 3a 20 20 — TID:
0048: 30 30 30 30 34 31 30 34 00004104
0050: 2d 20 43 4d 44 3a 20 20 — CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:WINDO
0060: 57 53 5c 73 79 73 74 65 WSsyste
0068: 6d 33 32 5c 6e 74 62 61 m32ntba
0070: 63 6b 75 70 2e 65 78 65 ckup.exe
0078: 20 62 61 63 6b 75 70 20 backup
0080: 22 40 43 3a 5c 44 6f 63 «@C:Doc
0088: 75 6d 65 6e 74 73 20 61 uments a
0090: 6e 64 20 53 65 74 74 69 nd Setti
0098: 6e 67 73 5c 73 79 73 62 ngssysb
00a0: 61 63 6b 75 70 5c 4c 6f ackupLo
00a8: 63 61 6c 20 53 65 74 74 cal Sett
00b0: 69 6e 67 73 5c 41 70 70 ingsApp
00b8: 6c 69 63 61 74 69 6f 6e lication
00c0: 20 44 61 74 61 5c 4d 69 DataMi
00c8: 63 72 6f 73 6f 66 74 5c crosoft
00d0: 57 69 6e 64 6f 77 73 20 Windows
00d8: 4e 54 5c 4e 54 42 61 63 NTNTBac
00e0: 6b 75 70 5c 64 61 74 61 kupdata
00e8: 5c 44 61 69 6c 79 57 53 DailyWS
00f0: 55 53 2e 62 6b 73 22 20 US.bks»
00f8: 2f 6e 20 22 44 61 69 6c /n «Dail
0100: 79 57 53 55 53 2e 62 6b yWSUS.bk
0108: 66 20 20 20 20 20 2d 20 f —
0110: 55 73 65 72 3a 20 4d 49 User:
0118: 52 4e 4b 5c 73 79 73 62 sysb
0120: 61 63 6b 75 70 20 2d 20 ackup —
0128: 53 69 64 3a 20 20 53 2d Sid: S-
0130: 31 2d 35 2d 32 31 2d 37 1-5-21-7
0138: 37 36 35 36 31 37 34 31 76561741
0140: 2d 35 38 33 39 30 37 32 -5839072
0148: 35 32 2d 37 32 35 33 34 52-72534
0150: 35 35 34 33 2d 31 37 31 5543-171
0158: 36 37 20 20 20 20 2d 20 67 —
0160: 45 72 72 6f 72 3a 20 4f Error: O
0168: 70 65 6e 53 65 72 76 69 penServi
0170: 63 65 20 28 73 68 53 43 ce (shSC
0178: 4d 61 6e 61 67 65 72 2c Manager,
0180: 20 27 56 53 53 27 2c 20 ‘VSS’,
0188: 53 45 52 56 49 43 45 5f SERVICE_
0190: 51 55 45 52 59 5f 53 54 QUERY_ST
0198: 41 54 55 53 29 20 ATUS)Backup выполняется от учетной записи являющиеся членом Группы BackupOperators. Если выполнить Backup интерактивно от имени этой учетной записи, то ошибка не появляется, а при выполнении по расписанию ошибка появляется на всех серверах. Кто знает с чем может быть связанна данная ошибка??
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Изменен тип
6 декабря 2010 г. 15:55
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Изменен тип
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#1
Привет коллеги, на одном из контроллеров домена в логах появляется ошибка с event id 12289 источник vss :
Код:
Ошибка теневого копирования тома: Непредвиденная ошибка DeviceIoControl(\?fdc#generic_floppy_drive#6&2bc 13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000274,0x00560000,0000000000000000,0,000 000000041D340,4096,[0]).. hr = 0x80070001, Неверная функция.
Операция:
Предоставление восстановленных томов
Поиск LUN теневых копий
Событие PostSnapshot
Выполнение асинхронной операции
Контекст:
Устройство: \?fdc#generic_floppy_drive#6&2bc13940&0&0#{53f56 30d-b6bf-11d0-94f2-00a0c91efb8b}
Проверка обнаруженного тома: Existing - \?fdc#generic_floppy_drive#6&2bc13940&0&0#{53f56 30d-b6bf-11d0-94f2-00a0c91efb8b}
Контекст выполнения: Provider
Имя поставщика: VMware Snapshot Provider
Версия поставщика: 1.0.0
Код поставщика: {564d7761-7265-2056-5353-2050726f7669}
Текущее состояние: DoSnapshotSet
Возможно это как то связано с плановым резервным копированием, если у кого было подскажите как победить проблему.
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#2
Это известный косяк, могут так же проскакивать в журналах и такие ошибки:
Код:
Event ID: 50 NTFS Warning
{delayed write failed} Windows was unable to save all the data for the file. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere
Event ID: 57 NTFS Warning
The system failed to flush data to the transaction log. Corruption may occur.
Event ID: 137 NTFS Error
The default transaction resource manager on volume \?Volume{806289e8-6088-11e0-a168-005056ae003d} encountered a non-retryable error and could not start. The data contains the error code.
Event ID: 140 NTFS Warning
The system failed to flush data to the transaction log. Corruption may occur in VolumeId:<> DeviceName: DeviceHarddiskVolume<>.(A device which does not exist was specified.).
Event ID: 157 Disk Warning
Disk x has been surprise removed.
Проверьте что служба теневого копирования работает, через services.msc.
Вмваре говорит что пока решения нет, но в качестве временного решения адресует на статьи http://support.microsoft.com/kb/2853247 и http://support.microsoft.com/kb/885688
Посмотрите так же логи на сервере бэкапов, скорее всего это из за бэкапа.
Event ID 12289 — Volume Shadow Copy Service Operations
Updated: January 27, 2011
Applies To: Windows Server 2008 R2
The Volume Shadow Copy Service (VSS) provides the ability to create a point in time image (shadow copy) of one or more volumes that can be used to perform backups. The service is also used during restores of applications.
Event Details
Product: | Windows Operating System |
ID: | 12289 |
Source: | VSS |
Version: | 6.1 |
Symbolic Name: | VSS_ERROR_UNEXPECTED_ERRORCODE |
Message: | Volume Shadow Copy Service error: Unexpected error %1. hr = %2. %3 |
Resolve
Determine the cause of the error condition and contact the appropriate vendor
This event indicates that an unexpected Volume Shadow Copy Service (VSS) error has occurred.
To troubleshoot this error condition, you need to determine what caused it by using the Event Viewer and then contact the vendor that created the Vdata protection application that uses VSS. Also, you should check that the VSS service is enabled.
To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.
Open Event Viewer and view events related to VSS requester applications
To open Event Viewer and view events related to VSS requester applications:
- Click Start, click Run, type eventvwr.msc, and then click OK. If the User Account Control dialog box appears, ensure that the action it displays is what you want, and then click Continue
- In Event Viewer, expand Windows Logs, and then click Application.
- To filter the events so that only events with a Source of VSS are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources drop-down list, select the checkbox for VSS. Select other options as appropriate, and then click OK.
- Click the Date and Time column heading to sort the events based on date and time.
- Review the events that have a similar date and date as this event.
- Click the related event, and then click Event Log Online Help at the bottom of the General tab.
- Follow the instructions to resolve the error. If the error cannot be resolved, contact the vendor whose application caused the error. If the vendor is Microsoft, contact Microsoft Customer Service and Support. For more information, see http://go.microsoft.com/fwlink/?LinkId=102491. You should provide the entire event log message as it appears in the Event Viewer.
Check that the VSS service is enabled
To check that the VSS service is enabled:
- Click Start, point to Administrative Tools, and then click Services.
- In the results pane, double-click Volume Shadow Copy.
- Ensure that Startup type is set to Manual.
- Click OK.
Verify
To verify that the Volume Shadow Copy Service (VSS) is operating correctly, retry the previous VSS operation.
Related Management Information
Volume Shadow Copy Service Operations
File Services
Hello ,
I am getting very strange error since past few days.
I noticed this error may occurred when AppAssure performs backups/VSS Snap. I have perform few test. The results are below.
Event Log Start
Event Identifier : 12289
Event description : Volume Shadow Copy Service error: Unexpected error VSS_E_WRITER_STATUS_NOT_AVAILABLE. An older active writer session state is being overwritten by a newer session. The most common cause is that the number of parallel backups has exceeded
the maximum supported limit. hr = 0x80042409.
Operation:
PostSnapshot Event
Context:
Maximum supported sessions: 64
Completed sessions: 8
Active sessions: 64
Aborted sessions: 0
Writer failed sessions: 0
New snaphot set: {412e716b-31c7-4bf2-b3cb-da231c98a8e3}
Old snapshot set: {2b09a554-54f0-469b-87b3-f476e1047db1}
Old operation: 1013
Old state: 5
Old failure: 0
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {ecfc724c-eb64-4ce3-a924-82cca693f89d}
Event log End
I checked VSS service is Manual and Started. I did restarted as well.
Here the result of VSS Writers List
vssadmin 1.1 — Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: ‘System Writer’
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {ecfc724c-eb64-4ce3-a924-82cca693f89d}
State: [1] Stable
Last error: No error
Writer name: ‘SqlServerWriter’
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {d1b57cb1-c0ff-4f76-99b4-4e2d3ca61f22}
State: [1] Stable
Last error: No error
Writer name: ‘ASR Writer’
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {3748865d-8f83-4c83-92f6-edc3e9407bf6}
State: [1] Stable
Last error: No error
Writer name: ‘FSRM Writer’
Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}
Writer Instance Id: {eccb76ce-39a5-41bb-9c51-ae93ee682086}
State: [1] Stable
Last error: No error
Writer name: ‘IIS Metabase Writer’
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {76ba0b62-6d61-46ec-bab7-2fb5e17e747b}
State: [1] Stable
Last error: No error
Writer name: ‘Registry Writer’
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {77df5d3d-fd0a-4123-a607-8c9e40712650}
State: [1] Stable
Last error: No error
Writer name: ‘Microsoft Exchange Writer’
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {6c1501e5-33d4-4cf5-96a7-914bc5205eaa}
State: [1] Stable
Last error: No error
Writer name: ‘Certificate Authority’
Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
Writer Instance Id: {a3ed867d-18aa-40f3-b675-ff37980278ee}
State: [1] Stable
Last error: No error
Writer name: ‘COM+ REGDB Writer’
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {24f988e7-da6b-43e2-bd7e-6c9fb73f6bc3}
State: [1] Stable
Last error: No error
Writer name: ‘NPS VSS Writer’
Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
Writer Instance Id: {85a90748-3881-40a9-b7ab-3fe5b45ddca1}
State: [1] Stable
Last error: No error
Writer name: ‘Shadow Copy Optimization Writer’
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {f82419a7-8e89-45b0-a3da-d5832dddb260}
State: [1] Stable
Last error: No error
Writer name: ‘IIS Config Writer’
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {e221a0c9-b065-4339-ad66-26c5ca9c2d62}
State: [1] Stable
Last error: No error
Writer name: ‘BITS Writer’
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {fd77a6aa-6b64-49e6-ab96-47601050a57a}
State: [1] Stable
Last error: No error
Writer name: ‘WMI Writer’
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {50fe72f0-c819-4b7d-a4e2-89127f6f9db5}
State: [1] Stable
Last error: No error
Writer name: ‘FRS Writer’
Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
Writer Instance Id: {8a9c538e-ee8a-46ef-8cd1-a136c0571338}
State: [1] Stable
Last error: No error
Writer name: ‘NTDS’
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {c098b618-e2a7-417b-8272-8a85b54dc90f}
State: [11] Failed
Last error: Non-retryable error
Writer name: ‘Dhcp Jet Writer’
Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
Writer Instance Id: {3b082226-0fb3-486f-a191-f6cae0cf9627}
State: [1] Stable
Last error: No error
Here the list of Providers
vssadmin 1.1 — Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: ‘Microsoft Software Shadow Copy provider 1.0’
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
Thanks for your time.
Sainyam Aggarwal MCTS
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Edited by
Wednesday, March 14, 2012 3:39 AM