Код ошибки 30169 22 при установке office

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Если при установке Microsoft 365 возникает эта ошибка, перезагрузка устройства может устранить проблему. Если это не помогает, воспользуйтесь средством простого исправления, чтобы полностью удалить Office, а затем запустите установку заново.

Код ошибки 30169-22 при установке Office

Удаление и повторная установка Office

  1. Выберите расположенную ниже кнопку для скачивания и установки средства поддержки удаления.

    Скачать

  2. Следуйте указанным ниже инструкциям, чтобы скачать средство поддержки удаления для соответствующего браузера.

    Совет: Скачивание и установка средства может занять несколько минут. После завершения установки откроется окно удаления продуктов Office.

    Edge или Chrome

    • В левом нижнем углу щелкните правой кнопкой мыши SetupProd_OffScrub.exe и выберите пункт Открыть.

      Как найти и открыть скачанный файл помощника по поддержке в окне браузера Chrome

    Microsoft Edge (старый) или Internet Explorer

    • В нижней части окна браузера нажмите кнопку Выполнить, чтобы запустить файл SetupProd_OffScrub.exe.

      Как найти и открыть скачанный файл помощника по поддержке в окне браузера Microsoft Edge или Internet Explorer

    Firefox

    • Во всплывающем окне выберите Сохранить файл, а затем в правом верхнем окне браузера выберите стрелку загрузки> SetupProd_OffScrub.exe.

      Как найти и открыть скачанный файл помощника по поддержке в окне браузера Chrome

  3. Выберите версию, которую нужно удалить, и нажмите кнопку «Далее».

  4. Следуйте остальным указаниям и при появлении запроса перезагрузите компьютер.

    После перезагрузки компьютера средство удаления автоматически откроется для завершения последнего этапа процесса удаления. Следуйте остальным указаниям.

  5. Выберите действия для версии Office, которую нужно установить или переустановить. Закройте средство удаления.

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If you see this error when you install Microsoft 365, restarting your device might fix the problem. If that doesn’t work, use the easy fix tool to completely remove Office from your device, and then restart the install.

Error code 30169-22 when installing Office

Uninstall and reinstall Office

  1. Select the button below to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

    Edge or Chrome

    • In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Internet Explorer

    • At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-up window, select Save Fileand then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser

  3. Select the version you want to uninstall, and then select Next.

  4. Follow through the remaining screens and when prompted, restart your computer.

    After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.

  5. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

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Error code 30169-22 : Microsoft Office Error code 30169-22 while trying to install or update Microsoft Office 365 or 2016 is due to internal registry conflicts, network connection errors, insufficient space allocations and preset proxy or firewall rules. The basic windows installer files in the computer may not work properly in case of these registry corruptions.
Especially Microsoft Office is a now an inevitable component of our day to day life such as schools, universities, business organisations and researches. So solving Office program error has crucial role in our hassle free computing.

The important factors causing Office Error code 30169-22 are
1. Disk space error.
2. Registry corruptions.
3. System file corruptions.
4. streaming connectivity error.
5. Firewall rules.
5. Multiple copies installed.

Follow the below steps to fix Error code 30169-22

1. SFC scan

System file checker is a pre-installed windows utility service which enables the windows users to scan and fix corruptions in windows system files. The SFC scan will identify the corrupted files and repair or restore the particular file from cached copies of system files located in a compressed folder at %WinDir%System32dllcache.

Reference Microsoft knowledge base : Article number 929833

Error code 30169-22

Steps to perform SFC scan to fix Error code 30169-22:

1. First of all, make sure that the computer date and time is correct.
2. Open command promt with administratior previlages.
3. Type “SFC /SCANNOW” and click enter.
4. Do not close the Scan window untill it is 100% complete.
5. Once the scan is complete, start installation/update to check whether Error code 30169-22 is fixed.

2. Disable firewall to fix Office Error code 30169-22:

You might face Error code 30169-22 if the firewall on the computer block the Office installation or update due to security reasons. In order to bypass the Microsoft Office Error code 30169-22 we need to disable the firewall temporarily to install/update Office product.

Reference Microsoft Knowledge base : Article number 4028544 

Error code 30169-22

Steps to disable windows firewall:

1. Open control panel
2. Click on system and security
3. Open Windows Firewall
4. Click on “turn windows firewall ON or OFF
5. Select “Turn OFF windows firewall” and click OK
6. Finally start installation/update to check whether Error code 30169-22 is fixed.

3. Perform disk clean up to fix Error code 30169-22:

Disk space error or low disk space on your computer may also case Error code 30169-22 while updating/installing Microsoft Office 365 or 2016. In order to fix the Error code 30169-22 due to disk space error, it is recommended to perform disk clean up on your computer.

Reference Microsoft Knowledge base : Article Number 17421 

Error code 30169-22

Follow the steps to perform disk clean up:

1. Open control panel
2. Click on system and security
3. Select Administrative tools
4. Open Disk clean up
5. Once disk clean up box is opened, select C Drive and click OK.
6. Check the folders to be cleaned and click OK.
7. Once Disk clean up finished cleaning, start installation/update to check whether Error code 30169-22 is fixed.

4. Registry repair to fix Error code 30169-22

You might also face Error code 30169-22 due to registry corruptions or binary data error. These registry errors needs repair for a proper installation of Microsoft Office 365 or Office 2016 on your computer.

Note: It is mandatory to backup the registry before modification. A single mistake in registry modification may cause severe damages on your windows operating system.

Reference Microsoft Knowledge base : Article Number 4027573 and 136393 

Error code 30169-22

Following given are the steps to fix registry errors:

1. Open Registry editor with administrator privilege

2. Navigate to Office registry folder in the given order

Computer ComputerHKEY_LOCAL_MACHINE

ComputerHKEY_LOCAL_MACHINESOFTWARE

ComputerHKEY_LOCAL_MACHINESOFTWAREMICROSOFT

ComputerHKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE

3. Delete the following subsidiary keys in Office folders HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE10.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE11.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE12.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE14.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE15.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICE16.0 HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICECOMMON HKEY_LOCAL_MACHINESOFTWAREMICROSOFTOFFICESOFTWARE

4. Also delete sub folders such as WORD, EXCEL, OUTLOOK, POWER POINT in HKEY_LOCAL_CURRENT_USERSOFTWAREMICROSOFTOFFICE folder

5. Delete Licenceservers key and LicenceServerRedirection key.

6. Once the corrupted keys are deleted, start installation/update to check whether Error code 30169-22 is fixed.

5. Complete removal and reinstall of Microsoft Office 365 or Office 2016 to fix Error code 30169-22:

The pre-installed or multiple copies of Office program on computer may block the installation of Microsoft Office program with Error code 30169-22. In this case of existing duplicate copies of office program it is recommended to remove the Office program on your computer completely to install Microsoft Office 365 or Office 2016.

Reference : Office article and Microsoft article number 4028054 

Error code 30169-22

Follow the steps to remove older version of office:

1. Open control panel
2. Navigate to programs and to Programs and features
3. Check for Microsoft Office in the installed list.
4. Click and uninstall Microsoft Office from the listed applications.
5. Once the program is removed completely, start installation/update to check whether Error code 30169-22 is fixed.

How to install Microsoft Office 365 or 2016?

Office 365 or Office 2016 installation is simple procedure using the Microsoft Office account. Customers can buy the product from office store. Once you purchase office 365 or Office 2016 your product will be added to your Microsoft Office personal account. And the Office product provided by your university or work will be added to your education, university or work account.
You can customise your installation from Office my account after logging in to the Office account.

Steps to install Microsoft Office :

1. Open Microsoft office my account login page

Error code 30169-22
2. Log in to your Office account using registered Office email ID and password.
3. Click on install option below the Office product in your account

Error code 30169-22
4. Save and run the downloaded setup file

Error code 30169-22
(Note: do not go offline once the installation is initiated)

Error code 30169-22
5. Click on close button once the installation is finished.

Error code 30169-22

For more information please see our home page.

Disclaimer: We are independent support providers of Microsoft Products.

Error code 30016-22   :  Microsoft office application is now an important element of our day to day life as it deals about our studies, work, business etc. And as it is a development era Microsoft has launched the well developed and secured products such as Office 365 and Office 2016 and also Office 2013 which was precede of Office 365 and Office 2016. You could buy the Office product from Microsoft product list or store .And in some cases the installation or update of Office may end up with Error code 30016-22

Step 1. Temporarily disable Firewall and Antivirus

Error code 30016-22  while installing or updating the Microsoft Office may occur in case of Network or firewall restriction. The network rules or firewall rules in the network/computer may block the installation of Office program or its updating as a part of their security measurements. These firewall rules and Antivirus are implemented on the computer by the network provider or the computer user on its core system or registry.

You could fix the Error code 30016-22 by disabling the firewall or antivirus temporarily or you could fix the Error code 30016-22 by making creating an exceptional rule for Microsoft Office installation or update.

Follow the steps to disable Firewall:

Error code 30016-22

Step 1. Open “control panel”

Step 2. Navigate to “system and security” and then to “Windows Firewall”

Step 3. Click on “turn windows firewall On or Off”

Step 4. Select Turn Off firewall for both private and public network.

Step 5. Try installing or updating Microsoft Office and check whether the Error code 30016-22    is fixed.

For more information: click here to view Microsoft Reference article to disable windows firewall.

Follow the steps to disable Antivirus:

Error code 30016-22

Step 1. Open Antivirus application installed on the computer.

Step 2. Click on settings and navigate to real time protection.

Step 3. Turn Off real time protection.

Step 4. Navigate to Antivirus firewall.

Step 5. Turn off Antivirus firewall.

Step 6. Click on YES or OK confirmation prompt if prompted.

Step 7. Try installing or updating Microsoft Office and check whether the Error code 30016-22    is fixed.

Step 2. SFC Scan to fix Error code 30016-22   

Error code 30016-22 also occurs in case of system file errors or corruption. If the Error code 30016-22 is occurred due to the system file corruption, it could be fixed easily by the SFC scan. The SFC scan or system file checking scan is the process of replacing or repairing the corrupted copy of system files using the cached copy of the file from the directory.

Error code 30016-22

Follow the steps to initiate SFC scan:

Step 1. Open command prompt in administrative privileges.

Step 2. Type “ sfc /scannow “ and click enter.

Step 3. The scan will begin automatically .

Step 4. Do not close the command prompt until the scan get completed.

Step 5. Try installing or updating Microsoft Office and check whether the Error code 30016-22    is fixed.

For more information: Click here to view Microsoft reference kb article 929833 for sfc scan

Step 3. Registry repair to fix Error code 30016-22

Error code 30016-22  also occurs due to registry corruption or key value errors. A single key value corruption or change may lead to malfunctioning of the entire Microsoft Office program.

Error code 30016-22

In order to fix Error code 30016-22 it is required to repair the registry keys and rebuilt the string values. And we request you to back up the registry before initiating the registry repair as registry is a highly sensitive element of a computer system and it is recommended to be done in the presence of Online or offline technician.

For more information on back up of registry follow the Microsoft kb article 322756

Follow the steps to repair registry:

Step 1. Open registry editor

Step 2. Delete the preinstalled or older registry key which block the installation of latest version or update.

Step 3. Navigate the below keys and delete it.

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0

HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice11.0

HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice12.0

HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice14.0

HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftOffice15.0

Step 5. Also change the DWORD values in below keys from 0 to 1 in Office common registry folder.

LicenseServers

LicenseServerRedirection

AutoExpandDLsEnable

PassportAuthProvider

Solution 4. Remove and reinstallation.

If Error code 30016-22 is not fixed in registry repair, SFC scan and firewall/antivirus exception, it is required to remove the Office suite completely from the programs and features, and then to reinstall the product for a proper use.

Error code 30016-22

Follow the steps given below to fix Error code 30016-22 completely.

Step 1. Open control panel

Step 2. Click on uninstall programs and features

Step 3. Search for Microsoft Office in the list.

Step 4. Select Microsoft Office and click on uninstall.

Step 5. Once uninstall is finished, try running Office setup to install Microsoft Office.

For more information: Click here to view Microsoft reference kb article to uninstall a program.

How to install Microsoft Office

Step 1. Open Office My Account

Error code 30016-22

Step 2. Login to Office account using your registered email ID and password.

Step 3. Click on install Option under the Office product in your account.

Error code 30016-22

Step 4. Save the installer setup if prompted and run it once download is completed.

Error code 30016-22

Step 5. Do not go offline or reboot the computer once installation is initiated.

Error code 30016-22

Step 6. Click on finish button once the program is installed completely.

Please note: If you are trying to install School or college or company version of Office suite click here to login to your office account and then follow from step 2.

I am trying to install Office Pro Plus 2016 with Click-to-Run and getting an Error Code: 30169-22 (289874).  I have done everything that is asked for solution Error Code: 30169-22 and nothing works.  The install running in the back grounds
always stalls at 58%.

Why cant the installer create the directories that do not exist?

Below is the log of when the install fails…

10/19/2018 09:14:10.040 OFFICECL (0xa50)
0xb98 Click-To-Run Task Error
cljfj Unexpected
C2R::TaskFonts::InstallFonts {«ScenarioInstanceId»: «C9FC226F-6B77-4AC9-9739-2347EAB1F723», «TaskId»: «74E7FD58-81CE-46EA-9BDC-A8125C77CC1A», «TaskType»: «FONTS:{74E7FD58-81CE-46EA-9BDC-A8125C77CC1A}»,
«TaskState»: 1, «Scenario»: «INSTALL», «InstallID»: «F762ABA9-5970-4B52-9106-A14981254A3D», «ScenarioSubType»: «ODTUpsell», «SourceType»: «Local», «MachineId»:
«ac179b6b9d849344a9d60b254e168c9e», «SessionID»: «ee830c52-635a-4d85-8b67-27b44a7d2cb6», «GeoID»: 244, «Ver»: «16.0.10827.20181», «C2RClientVer»: «16.0.10827.20181», «ErrorCode»:
3, «ErrorType»: «», «AppVErrorSource»: «», «ErrorMessage»: «», «ErrorDetails»: «», «ContextData»: «{«message»:»Font directory does not exist»,»Directory»:»C:\\Program
Files (x86)\\Microsoft Office\\root\\vfs\\Fonts»}»}

10/19/2018 09:14:10.040 OFFICECL (0xa50)
0x3f8 Click-To-Run Task Telemetry
annux Medium
Task::DoHandleWorkerSuccessEvent {«ScenarioInstanceId»: «C9FC226F-6B77-4AC9-9739-2347EAB1F723», «TaskId»: «D22F3964-0490-4BCB-AEA4-A9C353669022», «TaskType»: «MIGRATE:{D22F3964-0490-4BCB-AEA4-A9C353669022}»,
«TaskState»: 6, «Scenario»: «INSTALL», «InstallID»: «F762ABA9-5970-4B52-9106-A14981254A3D», «ScenarioSubType»: «ODTUpsell», «SourceType»: «Local», «MachineId»:
«ac179b6b9d849344a9d60b254e168c9e», «SessionID»: «ee830c52-635a-4d85-8b67-27b44a7d2cb6», «GeoID»: 244, «Ver»: «16.0.10827.20181», «C2RClientVer»: «16.0.10827.20181», «ContextData»:
«Task execution complete {‘Attempt’:’1′}»}

10/19/2018 09:14:10.041 OFFICECL (0xa50)
0x3f8 Click-To-Run
aqvqm Medium
ScenarioController::UpdateScenarioProgress — {D22F3964-0490-4BCB-AEA4-A9C353669022}=100

10/19/2018 09:14:10.041 OFFICECL (0xa50)
0x3f8 Click-To-Run
aqvqn Medium
ScenarioController::UpdateScenarioProgress — total progress is now 74.

10/19/2018 09:14:10.041 OFFICECL (0xa50)
0x3f8 Click-To-Run
apm4d Medium
Task::HandleTaskStateCompleted — Handling TaskState (TASKSTATE_COMPLETED) for task (D22F3964-0490-4BCB-AEA4-A9C353669022)

10/19/2018 09:14:10.041 OFFICECL (0xa50)
0x3f8 Click-To-Run
annu6 Medium
TaskGroup::DoHandleWorkerCompleteEvent — Task {D22F3964-0490-4BCB-AEA4-A9C353669022} complete event is handled by task {31DBF8A1-18DC-4A41-B76B-5BA9D3BFF2D8}

10/19/2018 09:14:10.041 OFFICECL (0xa50)
0x3f8 Activity
bjtcw Medium
ActivityEnded {«Name»: «Office.ClickToRun.Scenario.InstallTaskMigrate», «CV»: «GXYmToLtsEyayZE1Upd+pw.7», «ProcessIdentifier»: «OfficeClickToRun.exe_16.0.10827.20181_X86_{4E267619-ED82-4CB0-9AC9-913552977EA7}»}

10/19/2018 09:14:10.044 OFFICECL (0xa50)
0xb98 Click-To-Run Task Error
cljfk Unexpected
C2R::TaskFonts::InstallFonts {«ScenarioInstanceId»: «C9FC226F-6B77-4AC9-9739-2347EAB1F723», «TaskId»: «74E7FD58-81CE-46EA-9BDC-A8125C77CC1A», «TaskType»: «FONTS:{74E7FD58-81CE-46EA-9BDC-A8125C77CC1A}»,
«TaskState»: 1, «Scenario»: «INSTALL», «InstallID»: «F762ABA9-5970-4B52-9106-A14981254A3D», «ScenarioSubType»: «ODTUpsell», «SourceType»: «Local», «MachineId»:
«ac179b6b9d849344a9d60b254e168c9e», «SessionID»: «ee830c52-635a-4d85-8b67-27b44a7d2cb6», «GeoID»: 244, «Ver»: «16.0.10827.20181», «C2RClientVer»: «16.0.10827.20181», «ErrorCode»:
3, «ErrorType»: «», «AppVErrorSource»: «», «ErrorMessage»: «», «ErrorDetails»: «», «ContextData»: «{«message»:»ProgramFilesCommonx64 directory
does not exist»,»Directory»:»C:\\Program Files (x86)\\Microsoft Office\\root\\vfs\\ProgramFilesCommonX64″}»}

10/19/2018 09:14:10.044 OFFICECL (0xa50)
0x2078 Click-To-Run General Telemetry
aqebp Medium
ScenarioController::ShowErrorUI {«MachineId»: «ac179b6b9d849344a9d60b254e168c9e», «SessionID»: «ee830c52-635a-4d85-8b67-27b44a7d2cb6», «GeoID»: 244, «Ver»: «16.0.10827.20181», «C2RClientVer»:
«16.0.10827.20181», «ContextData»: «{‘URL’:’https://officeredir.microsoft.com/r/rlidOfficeWebHelp?p1=OCSAC2RINSTALL&ver=16&clid=1033&helpid=%22589874-22-30169%22&app=webview’,’stringId’:’4001′,’errorType’:’30169′,’errorCode’:’589874′,’errorSource’:’22’}»}

10/19/2018 09:14:10.049 OFFICECL (0xa50)
0xb98 Click-To-Run Task Error
cljfl Unexpected
C2R::TaskFonts::InstallFonts {«ScenarioInstanceId»: «C9FC226F-6B77-4AC9-9739-2347EAB1F723», «TaskId»: «74E7FD58-81CE-46EA-9BDC-A8125C77CC1A», «TaskType»: «FONTS:{74E7FD58-81CE-46EA-9BDC-A8125C77CC1A}»,
«TaskState»: 1, «Scenario»: «INSTALL», «InstallID»: «F762ABA9-5970-4B52-9106-A14981254A3D», «ScenarioSubType»: «ODTUpsell», «SourceType»: «Local», «MachineId»:
«ac179b6b9d849344a9d60b254e168c9e», «SessionID»: «ee830c52-635a-4d85-8b67-27b44a7d2cb6», «GeoID»: 244, «Ver»: «16.0.10827.20181», «C2RClientVer»: «16.0.10827.20181», «ErrorCode»:
3, «ErrorType»: «», «AppVErrorSource»: «», «ErrorMessage»: «», «ErrorDetails»: «», «ContextData»: «{«message»:»ProgramFilesCommonx86 directory
does not exist»,»Directory»:»C:\\Program Files (x86)\\Microsoft Office\\root\\vfs\\ProgramFilesCommonX86″}»}

10/19/2018 09:14:10.049 OFFICECL (0xa50)
0xb98 Click-To-Run
an8l2 Medium
TaskFonts::InstallFonts — Installing 0 fonts.

10/19/2018 09:14:10.054 OFFICECL (0xa50)
0xb98 Click-To-Run
annvj Medium
Worker::TaskExecutionThreadProc — Task FONTS:{74E7FD58-81CE-46EA-9BDC-A8125C77CC1A} completed with TaskState TASKSTATE_COMPLETED.

10/19/2018 09:14:10.054 OFFICECL (0xa50)
0xb98 Click-To-Run
apm4b Medium
Task::DoHandleWorkerCompleteEvent — Setting Task (74E7FD58-81CE-46EA-9BDC-A8125C77CC1A) Task State to (TASKSTATE_COMPLETED)

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