Kyocera 3050 ошибка c2790

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  1. 02-06-2021


    #1

    I have a 3551ci here in the shop and i pulled the transfer belt partially out to get the drum/dvs out. When I slid the belt back in I get a C2790 code. I checked the connector for any bent pins. All looks fine. Any ideas?


  2. 02-06-2021


    #2

    Re: C2790 — 3551ci

    Quote Originally Posted by BillyCarpenter
    View Post

    I have a 3551ci here in the shop and i pulled the transfer belt partially out to get the drum/dvs out. When I slid the belt back in I get a C2790 code. I checked the connector for any bent pins. All looks fine. Any ideas?

    Take the belt completely out, clean up any stray toner, refit. If that doesn’t work update the firmware.

    • Code: 2790
    • Description:Intermediate transfer belt skew correction motor error
      When the transfer skew motor is driven, timeouts (300 ms) were detected twice in a row.
    • Remedy:Transfer belt skew motor: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. intermediate transfer belt unit and Engine PWB (YC3) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the intermediate transfer belt unit.
      Engine PWB: 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB


  3. 02-06-2021


    #3

    Re: C2790 — 3551ci

    Quote Originally Posted by copier tech
    View Post

    Take the belt completely out, clean up any stray toner, refit. If that doesn’t work update the firmware.

    • Code: 2790
    • Description:Intermediate transfer belt skew correction motor error
      When the transfer skew motor is driven, timeouts (300 ms) were detected twice in a row.
    • Remedy:Transfer belt skew motor: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. intermediate transfer belt unit and Engine PWB (YC3) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the intermediate transfer belt unit.
      Engine PWB: 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB

    I’ve tired all of that and I tried another transfer belt. No luck on any of that. Everything turns freely…no binding. It’s weird because all I did was pull the transfer belt out enough to get the drum/dv out.


  4. 02-06-2021


    #4

    Re: C2790 — 3551ci

    I’m really at a loss on this one. It was working fine before I released the transfer belt. I’ve eliminated the transfer belt, wiring connector and firmware. I’m about to replace the control PWB. Gotta eliminate what I can. Beats sitting here looking at the machine.


  5. 02-06-2021


    #5

    Re: C2790 — 3551ci

    On early production Saturn, there were issues with the skew adjuster mechanism (C2700). I seem to recall a bulletin in which we added some shims to the mechanism. The transfer belt had obviously walked 5mm off one side. I had replaced the first belt assy under warranty. I had saved the mechanism out of a transfer belt to fix the next one … then never saw it again. Regardless, none of this is really applicable.

    Just out of curiosity, take a look at the mounting screws for the AK730. On the early production AlphardI machines with the erector-set-AK730, the standard mounting screws for the front bracket were 20mm long. So what’s the problem? The lower screw drove right into the transfer belt, causing it to track to the front and give C2770 errors. So when I saw those 20mm long mounting screws I would toss them in my tool bag, and use 12mm long screws. Several things have changed since then. Your AlphardII won’t have the erector-set-AK730 … but it may still have the 20mm long screws. I happened to discover this in class.
    =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  6. 02-06-2021


    #6

    Re: C2790 — 3551ci

    Quote Originally Posted by blackcat4866
    View Post

    On early production Saturn, there were issues with the skew adjuster mechanism (C2700). I seem to recall a bulletin in which we added some shims to the mechanism. The transfer belt had obviously walked 5mm off one side. I had replaced the first belt assy under warranty. I had saved the mechanism out of a transfer belt to fix the next one … then never saw it again. Regardless, none of this is really applicable.

    Just out of curiosity, take a look at the mounting screws for the AK730. On the early production AlphardI machines with the erector-set-AK730, the standard mounting screws for the front bracket were 20mm long. So what’s the problem? The lower screw drove right into the transfer belt, causing it to track to the front and give C2770 errors. So when I saw those 20mm long mounting screws I would toss them in my tool bag, and use 12mm long screws. Several things have changed since then. Your AlphardII won’t have the erector-set-AK730 … but it may still have the 20mm long screws. I happened to discover this in class.
    =^..^=

    I replaced the Control PWB with no success. Didn’t really think it was the problem but that’s now eliminated. I didn’t notice if before but I hear a clicking noise. Sounds like something is binding. Its not super loud but loud enough to let me know something is wrong. I have another 3551 and I don’t hear the noise at all.

    I removed the screws that you’re talking about and I’m still getting the code. I need to find the assembly that driving the tranfer I belt, I suppose.


  7. 02-06-2021


    #7

    Re: C2790 — 3551ci

    Quote Originally Posted by BillyCarpenter
    View Post

    I replaced the Control PWB with no success. Didn’t really think it was the problem but that’s now eliminated. I didn’t notice if before but I hear a clicking noise. Sounds like something is binding. Its not super loud but loud enough to let me know something is wrong. I have another 3551 and I don’t hear the noise at all.

    I removed the screws that you’re talking about and I’m still getting the code. I need to find the assembly that driving the tranfer I belt, I suppose.

    You say you took out the drum/dev did you replace these any of these? if so may the dv is seized preventing the belt from driving.


  8. 02-06-2021


    #8

    Re: C2790 — 3551ci

    If you can, watch that the transfer belt is being driver consistently, no hesitating. Perhaps unrelated to the C2790, it was common on the Saturn to have the transfer belt guide bushings wobble.

    The clicking you describe might be like the Saturn. On one machine I had the rear transfer rail wear. If I held the transfer belt in a specific position it would stop clicking. For your sake I hope that’s not it. It was 5.5 hours to strip the front and rear of the rear frame to change out that rail.

    Good luck. =^..^=

    Last edited by blackcat4866; 02-06-2021 at 04:37 PM.

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  9. 02-06-2021


    #9

    Re: C2790 — 3551ci

    Quote Originally Posted by copier tech
    View Post

    You say you took out the drum/dev did you replace these any of these? if so may the dv is seized preventing the belt from driving.

    The problem I was trying to correct was I had a very small spot that was faded when printing solid magenta. It was on the very edge of the paper. The customer would have probably never noticed it but it was bugging the hell out of me, so I replaced the magenta DR & DV but I had no problem with that, but it didn’t solve the problem, so I pulled the cover off the magenta laser to clean the slit glass. When I put everything back together, that’s when I got the code.

    I figured from the beginning that this is a problem that I introduced to the machine because it was working fine before I touched it.

    I’ll go back and retrace my steps. Thanks.


  10. 02-06-2021


    #10

    Re: C2790 — 3551ci

    Quote Originally Posted by blackcat4866
    View Post

    If you can, watch that the transfer belt is being driver consistently, no hesitating. Perhaps unrelated to the C2790, it was common on the Saturn to have the transfer belt guide bushings wobble.

    The clicking you describe might be like the Saturn. On one machine I had the rear transfer rail wear. If I held the transfer belt is a specific position it would stop clicking. For your sake I hope that’s not it. It was 5.5 hours to strip the front and rear of the rear frame to change out that rail.

    Good luck. =^..^=

    I’ll try that, also. I’m assuming that I can cheat the door switch and watch the belt?


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  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective flash memory.
    Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective flash memory.
    Defective engine PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Improper installation EEPROM.
    Device damage of EEPROM.
  • Remedy: Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error
    (engine PWB) Reading data from EEPROM is abnormal.
  • Causes: Data damage of EEPROM.
  • Remedy: Contact the Service Administrative Division.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM.
    Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0620
  • Description: FAX image DIMM error
    DIMM is not installed correctly. DIMM cannot be accessed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: Poor contact in the connector terminals.
    Defective main PWB.
  • Remedy: Poor contact in the connector terminals. Check the connection the signal cable for CIS and the main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: Defective hard disk.
    Defective main PWB.
  • Remedy: Defective hard disk. Replace the hard disk and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0650
  • Description: FAX image DIMM check error
    Improper DIMM is installed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB.
    Defective main PWB.
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0870
  • Description: FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
  • Causes: Improper installation FAX control PWB.
    Defective FAX control PWB or main PWB.
  • Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
    Defective FAX control PWB or main PWB. Replace the FAX control PWB or main PWB and check for correct operation.
  • Code: 0900
  • Description: FAX software incompatible detection error
    Incompatible FAX control PWB is installed.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0970
  • Description: 12 V power down detect
    Power is disconnected during sleeping.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 0980
  • Description: 24 V power down detect
    24V disconnection signal is detected for 1 s and 12V disconnection signal is not detected.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 1000
  • Description: MP lift motor error
    After the MP lift motor is driven, the ON status of MP lift sensors 1 and 2 cannot be detected for 1.5 s.
  • Causes: Defective MP plate elevation mechanism.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective MP lift motor.
    Defective engine PWB.
  • Remedy: Defective MP plate elevation mechanism. Check to see if the MP plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP lift motor and relay PWB (YC3) Relay PWB (YC12) and feed PWB 1 (YC17) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective MP lift motor. Replace the MP lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor 1 error
    After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor
    Defective lift motor 1.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 1 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 1. Replace the lift motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: Lift motor 2 error
    After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective lift motor 2.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 2 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 2. Replace the lift motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1030
  • Description: PF lift motor 1 error (paper feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 2 error (paper feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1050
  • Description: SM lift motor error (side multi tray)
    After cassette 5 is inserted, SM lift sensor does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SM lift motor.
    Defective SM main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM lift motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM lift motor. Replace the SM lift motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1060
  • Description: PF lift motor 1 error (side paper feeder)
    After cassette 6 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1070
  • Description: PF lift motor 2 error (side paper feeder)
    After cassette 7 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1100
  • Description: PF lift motor 1 error (large capacity feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1110
  • Description: PF lift motor 2 error (large capacity feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: SD lift motor error (side deck)
    After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD lift motor.
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD lift motor and SD main PWB (YC8)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD lift motor. Replace the SD lift motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 1250
  • Description: SM multi feed sensor communication error (side multi tray)
    A communication error is detected 3 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1350
  • Description: SM multi feed sensor error (side multi tray)
    The SM multi feed sensor has signaled the presence of paper for 10 ms continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1450
  • Description: SM multi feed sensor backup error (side multi tray)
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1710
  • Description: Side multi tray incompatible detection error
    The side multi tray has been installed with a device to which it is incompatible.
  • Causes: The side multi tray is installed with a device to which it is incompatible.
  • Remedy: The side multi tray must be installed with the devices to which it is compatible.
  • Code: 1720
  • Description: Paper feeder incompatible detection error
    The paper feeder has been installed with a device to which it is incompatible.
  • Causes: The paper feeder is installed with a device to which it is incompatible.
  • Remedy: The paper feeder must be installed with the devices to which it is compatible.
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1810
  • Description: Side multi tray communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Side paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
    Defective PF main PWB.
  • Remedy: Improper installation side paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and SM main PWB (YC4) SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1910
  • Description: Side multi tray EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective SM main PWB.
    Device damage of EEPROM.
  • Remedy: Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1920
  • Description: Side paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1950
  • Description: Transfer belt unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer belt unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer belt unit. Replace the transfer belt unit and check for correct operation.
  • Code: 2101
  • Description: Developer motor K error
    After developer motor K is driven, the ready signal does not turn to L within 5 s. After developer motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective developer motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor K and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor K. Replace the developer motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2102
  • Description: Developer motor MCY error
    After developer motor MCY is driven, the ready signal does not turn to L within 5 s. After developer motor MCY is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective developer motor MCY.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor MCY and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor MCY. Replace the developer motor MCY.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2201
  • Description: Drum motor K steady-state error
    After drum motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2202
  • Description: Drum motor C steady-state error [45 ppm/55 ppm model]
    After drum motor C is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2202
  • Description: Drum motor MCY steady-state error [30 ppm/35 ppm model]
    After drum motor MCY is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor MCY.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor MCY and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor MCY. Replace the drum motor MCY.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2203
  • Description: Drum motor M steady-state error
    After drum motor M is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2204
  • Description: Drum motor Y steady-state error
    After drum motor Y is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2211
  • Description: Drum motor K startup error
    Drum motor K is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2212
  • Description: Drum motor C startup error
    Drum motor C is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2213
  • Description: Drum motor M startup error
    Drum motor M is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2214
  • Description: Drum motor Y startup error
    Drum motor Y is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2300
  • Description: Fuser motor error
    After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser motor and feed PWB 1 (YC18) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2550
  • Description: Paper feed motor error
    After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective paper feed motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed motor and feed PWB 2 (YC2) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective paper feed motor. Replace the paper feed motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF paper feed motor error (large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder)
  • Code: 2610
  • Description: PF paper feed motor error (paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2640
  • Description: SD paper feed motor error (side deck)
    After SD paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD paper feed motor
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD paper feed motor and SD main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD paper feed motor. Replace the SD paper feed motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 2650
  • Description: SM paper feed motor error (side multi tray)
    After SM paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SM paper feed motor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM paper feed motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM paper feed motor. Replace the SM paper feed motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 2660
  • Description: PF paper feed motor error (side large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2670
  • Description: PF paper feed motor error (side paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2700
  • Description: Color release motor error
    When the color release motor is driven, the color release sensor does not turn on/off for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective color release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Color release motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective color release motor. Replace the color release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2730
  • Description: Transfer release motor error
    When the transfer release motor is driven, the transfer release sensor does not turn on/off for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer release motor and relay PWB (YC14) Relay PWB (YC14) and feed PWB 1 (YC14) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer release motor. Replace the transfer release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2760
  • Description: Transfer motor startup error
    Transfer motor is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor
    Defective transfer motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2770
  • Description: Transfer skew error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer skew sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer skew sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2780
  • Description: Transfer skew sensor error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer skew sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer skew sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2790
  • Description: Transfer skew motor error
    When the transfer skew motor is driven, timeouts were detected twice in a row.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer skew motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer skew motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer skew motor. Replace the transfer skew motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2820
  • Description: Transfer motor steady-state error
    After transfer motor is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2840
  • Description: Transfer cleaning motor error
    After transfer cleaning motor is driven, the ready signal does not turn to L within 2 s.
    After transfer cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer cleaning motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer cleaning motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer cleaning motor. Replace the transfer cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2850
  • Description: Transfer belt sensor error
    The signal is not received for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector
    Defective transfer belt sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt sensor and engine PWB (YC3)
    Defective transfer belt sensor. Replace the transfer belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2860
  • Description: Transfer belt sensor error
    The signal is not received for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer belt sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt sensor and engine PWB (YC3)
    Defective transfer belt sensor. Replace the transfer belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2950
  • Description: Motor control PWB communication error
    A communication error from the motor control PWB is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective motor control PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Motor control PWB (YC3) and engine PWB (YC9)
    Defective motor control PWB. Replace the motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on or at the start of copying using the table.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective home position sensor.
    Defective scanner motor.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and ISC PWB (YC8) Scanner motor and ISC PWB (YC5) ISC PWB (YC3) and main PWB (YC11)
    Defective home position sensor. Replace the home position sensor.
    Defective scanner motor. Replace the scanner motor.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3200
  • Description: Exposure lamp error
    When input value at the time of LED lamp PWB illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LED lamp PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LED lamp PWB and ISC PWB (YC6) ISC PWB (YC3) and main PWB (YC11)
    Defective LED lamp PWB. Replace the LED lamp PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3210
  • Description: CIS lamp error
    When input value at the time of CIS illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2)
    Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3300
  • Description: Optical system (AGC) error
    After AGC, correct input is not obtained at CCD.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective exposure lamp.
    Defective CCD PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and main PWB (YC11)
    Defective exposure lamp. Replace the LED lamp PWB and check for correct operation.
    Defective CCD PWB. Replace the CCD PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3310
  • Description: CIS AGC error
    After AGC, correct input is not obtained at CIS.
  • Causes: Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC An error code is detected.
  • Causes: Defective connector cable or poor contact in the connector
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ISC PWB (YC3) and main PWB (YC11)
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3700
  • Description: Scanner device error
  • Causes: CCD connector inserted incorrectly.
  • Remedy: Reinsert the image scanner unit connector if necessary.
  • Code: 3800
  • Description: AFE error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3900
  • Description: Backup memory read/write error (ISC PWB)
    Read and write data does not match.
  • Causes: Defective backup memory or PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 4001
  • Description: Polygon motor K synchronization error
    After polygon motor K is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4002
  • Description: Polygon motor C synchronization error
    After polygon motor C is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4003
  • Description: Polygon motor M synchronization error
    After polygon motor M is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4004
  • Description: Polygon motor Y synchronization error
    After polygon motor Y is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4011
  • Description: Polygon motor K steady-state error
    After polygon motor K is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4012
  • Description: Polygon motor C steady-state error
    After polygon motor C is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4013
  • Description: Polygon motor M steady-state error
    After polygon motor M is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector
    Defective polygon motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4014
  • Description: Polygon motor Y steady-state error
    After polygon motor Y is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4101
  • Description: BD initialization error K
    After polygon motor K is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4102
  • Description: BD initialization error C
    After polygon motor C is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4103
  • Description: BD initialization error M
    After polygon motor M is driven, ASIC detects a BD error for 1 s
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4104
  • Description: BD initialization error Y
    After polygon motor Y is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4201
  • Description: BD steady-state error K
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4202
  • Description: BD steady-state error C
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4203
  • Description: BD steady-state error M
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4204
  • Description: BD steady-state error Y
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB Y.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4300
  • Description: Polygon motor phase error
    ASIC won’t settle in completion of phase adjustment for 2 seconds after a BD signal is detected.
  • Causes: Defective laser scanner unit.
    Defective engine PWB.
  • Remedy: Defective laser scanner unit. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4600
  • Description: LSU cleaning motor error
    After LSU cleaning motor is driven, the ready signal does not turn to L within 2 s. After LSU cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective LSU cleaning motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU cleaning motor and engine PWB (YC21)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective LSU cleaning motor. Replace the LSU cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5101
  • Description: Main high-voltage error K
    Abnormality of charger roller K is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC4) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5102
  • Description: Main high-voltage error C
    Abnormality of charger roller C is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC2) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5103
  • Description: Main high-voltage error M
    Abnormality of charger roller M is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC3) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5104
  • Description: Main high-voltage error Y
    Abnormality of charger roller Y is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC1) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    Fuser thermistor 1 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 60 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 1.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 1. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 1 wire
    Input from fuser thermistor 1 is 984 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6040
  • Description: Fuser heater error
    Input from fuser thermistor 1 is abnormal value continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6050
  • Description: Abnormally low fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 1.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 4 temperature
    Fuser thermistor 1 detects a temperature higher than 190°C/374°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 4.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 4. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 4 wire
    Input from fuser thermistor 4 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 4 wire.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 4 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6150
  • Description: Abnormally low fuser thermistor 4 temperature
    Fuser thermistor 4 detects a temperature lower than 30°C/ 86°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 1.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6200
  • Description: Broken fuser edge heater wire
    Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 60 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature higher than 250°C/482°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 2.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 2. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6230
  • Description: Broken fuser thermistor 2 wire
    Input from fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 2 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 2 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6250
  • Description: Abnormally low fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature lower than 50°C/ 122°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 2.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 2. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6320
  • Description: Abnormally high fuser thermistor 3 temperature
    Fuser thermistor 3 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 3.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 3. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6330
  • Description: Broken fuser thermistor 3 wire
    Input from fuser thermistor 3 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 3 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 3 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6610
  • Description: Fuser release motor error
    When the fuser release motor is driven, the fuser release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser release motor. Replace the fuser release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6710
  • Description: Fuser IH PWB CPU reset error
    Watch doc timer has been overflowed.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6720
  • Description: Fuser IH belt rotation error
    A belt rotating pulse is not received for 1 second.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser belt sensor.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6730
  • Description: Abnormally high fuser IH PWB temperature 1
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6740
  • Description: Abnormally high fuser IH PWB temperature 2
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6750
  • Description: Fuser IH output over-current error
    The output current is greater than 75A for 10 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6760
  • Description: Fuser IH input over-current error
    The input current is greater than 20A for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6770
  • Description: Fuser IH low electric power error
    The preset power is less than 0.6 times of it for 120 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6780
  • Description: Fuser IH input over-voltage error
    The input voltage is greater than 140V for 200 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6900
  • Description: Fuser front fan motor error
    When the fuser front fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser front fan motor.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser front fan motor and front PWB (YC4) Front PWB (YC3) and engine PWB (YC7)
    Defective fuser front fan motor. Replace the fuser front fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6910
  • Description: Fuser rear fan motor error
    When the fuser rear fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser rear fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser rear fan motor and engine PWB (YC26)
    Defective fuser rear fan motor. Replace the fuser rear fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6920
  • Description: Fuser edge fan motor 1 error
    When the fuser edge fan motor 1 is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser edge fan motor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser edge fan motor and engine PWB (YC26)
    Defective fuser edge fan motor 1. Replace fuser edge fan motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6930
  • Description: Fuser edge fan motor 2 error
    When the fuser edge fan motor 2 is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser edge fan motor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, Fuser edge fan motor 2 and fuser PWB (YC2) Fuser PWB (YC1) and engine PWB (YC26)
    Defective fuser edge fan motor 2. Replace fuser edge fan motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6940
  • Description: IH fan motor error
    When the IH fan motor is driven, the alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective IH fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. IH fan motor and feed PWB 1 (YC11) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective IH fan motor. Replace the IH fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6950
  • Description: Fuser IH PWB communication error
    No response is received in 30 ms since a command is sent to IHCPU. A checksum error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6960
  • Description: Current PWB error
    Less than 1A is continuously observed for 5 seconds.
  • Causes: Defective current PWB.
  • Remedy: Replace the current PWB and check for correct operation.
  • Code: 6990
  • Description: Fuser power supply incompatibility
    Information won’t match between the engine backup and the fuser IH PWB.
  • Causes: Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7001
  • Description: Toner motor K error
    When the toner motor K is driven, the pulse of screw sensor K is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor K.
    Defective toner motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor K and engine PWB (YC27)
    Defective screw sensor K. Replace the screw sensor K.
    Defective toner motor K. Replace the toner motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7002
  • Description: Toner motor C error
    When the toner motor C is driven, the pulse of screw sensor C is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor C.
    Defective toner motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor C and engine PWB (YC27)
    Defective screw sensor C. Replace the screw sensor C.
    Defective toner motor C. Replace the toner motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7003
  • Description: Toner motor M error
    When the toner motor M is driven, the pulse of screw sensor M is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor M.
    Defective toner motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor M and engine PWB (YC27)
    Defective screw sensor M. Replace the screw sensor M.
    Defective toner motor M. Replace the toner motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7004
  • Description: Toner motor Y error
    When the toner motor Y is driven, the pulse of screw sensor Y is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor Y.
    Defective toner motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor Y and engine PWB (YC27)
    Defective screw sensor Y. Replace the screw sensor Y.
    Defective toner motor Y. Replace the toner motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7101
  • Description: Toner sensor K error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor K and front PWB (YC7) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7102
  • Description: Toner sensor C error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7103
  • Description: Toner sensor M error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7104
  • Description: Toner sensor Y error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7200
  • Description: Broken outer temperature sensor 2 wire The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7210
  • Description: Short-circuited outer temperature sensor 2
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7221
  • Description: Broken LSU thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector
    Defective LSU thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7222
  • Description: Broken LSU thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7223
  • Description: Broken LSU thermistor M wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7224
  • Description: Broken LSU thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7231
  • Description: Short-circuited LSU thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7232
  • Description: Short-circuited LSU thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor C
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7233
  • Description: Short-circuited LSU thermistor M The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7234
  • Description: Short-circuited LSU thermistor Y
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7241
  • Description: Broken developer thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7242
  • Description: Broken developer thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7243
  • Description: Broken developer thermistor M wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7244
  • Description: Broken developer thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7251
  • Description: Short-circuited developer thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor K.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7252
  • Description: Short-circuited developer thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7253
  • Description: Short-circuited developer thermistor M
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor M.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7254
  • Description: Short-circuited developer thermistor Y wire
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7401
  • Description: Developer unit K type mismatch error
    Absence of the developer unit K is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7402
  • Description: Developer unit C type mismatch error
    Absence of the developer unit C is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7403
  • Description: Developer unit M type mismatch error
    Absence of the developer unit M is detected.
  • Causes: Defective connector cable or poor contact in the connector
    Different type of the developer unit is installed
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7404
  • Description: Developer unit Y type mismatch error
    Absence of the developer unit Y is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7601
  • Description: ID sensor 1 error
    An abnormal value is detected in the input data to ID sensor 1.
  • Causes: Defective connector cable or poor contact in the connector
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 1 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7602
  • Description: ID sensor 2 error
    An abnormal value is detected in the input data to ID sensor 2.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 2 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken outer temperature sensor 1 wire
    The sensor input sampling is greater than 255.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 1 and front PWB (YC16) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 1. Replace outer temperature sensor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7810
  • Description: Short-circuited outer temperature sensor 1
    The sensor input sampling is less than 0.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 1 and front PWB (YC16) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 1. Replace outer temperature sensor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7901
  • Description: Drum K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB K and front PWB (YC7) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB K. Replace the drum unit K.
  • Code: 7902
  • Description: Drum C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB C and front PWB (YC12) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB C. Replace the drum unit C.
  • Code: 7903
  • Description: Drum M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB M and front PWB (YC10) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB M. Replace the drum unit M.
  • Code: 7904
  • Description: Drum Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB Y and front PWB (YC14) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB Y. Replace the drum unit Y.
  • Code: 7911
  • Description: Developer unit K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit K. Replace the developer unit K.
  • Code: 7912
  • Description: Developer unit C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit C. Replace the developer unit C.
  • Code: 7913
  • Description: Developer unit M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit M. Replace the developer unit M.
  • Code: 7914
  • Description: Developer unit Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit Y. Replace the developer unit Y.
  • Code: 7941
  • Description: Laser scanner unit K EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB K and LSU relay PWB (YC5) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB K. Replace the laser scanner unit.
  • Code: 7942
  • Description: Laser scanner unit C EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB C and LSU relay PWB (YC10) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB C. Replace the laser scanner unit.
  • Code: 7943
  • Description: Laser scanner unit M EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB M and LSU relay PWB (YC8) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB M. Replace the laser scanner unit.
  • Code: 7944
  • Description: Laser scanner unit Y EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB Y and LSU relay PWB (YC12) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB Y. Replace the laser scanner unit.
  • Code: 8010
  • Description: Punch motor error 1
    When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch home position sensor.
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch home position sensor. Replace the punch home position sensor.
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8020
  • Description: Punch motor error 2
    Home position is not obtained in 3 seconds after home position is initialized or in standby.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8030
  • Description: Punch motor error 3
    Home position does not turn from On to Off in 50 ms after home position has been initialized.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8090
  • Description: DF paddle motor error
    When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF paddle sensor
    Defective DF paddle motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC15) DF paddle sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC11) DF paddle sensor and DF main PWB (YC20)
    Defective DF paddle sensor. Replace the DF paddle sensor.
    Defective DF paddle motor. Replace the DF paddle motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8100
  • Description: DF eject release motor error
    When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF bundle discharge sensor.
    Defective DF eject release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC12) DF bundle discharge sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC10) DF bundle discharge sensor and DF main PWB (YC20)
    Defective DF bundle discharge sensor. Replace the DF bundle discharge sensor.
    Defective DF eject release motor. Replace the DF eject release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8110
  • Description: DF shift motor 1 error
    When the DF shift motor 1 is driven, DF shift sensor 1 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector
    Defective DF shift sensor 1.
    Defective DF shift motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 1 and DF main PWB (YC14) DF shift sensor 1 and DF main PWB (YC23)
    Defective DF shift sensor 1. Replace the DF shift sensor 1.
    Defective DF shift motor 1. Replace the DF shift motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8120
  • Description: DF shift motor 2 error
    When the DF shift motor 2 is driven, DF shift sensor 2 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift sensor 2.
    Defective DF shift motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 2 and DF main PWB (YC14) DF shift sensor 2 and DF main PWB (YC23)
    Defective DF shift sensor 2. Replace the DF shift sensor 2.
    Defective DF shift motor 2. Replace the DF shift motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8130
  • Description: DF shift release motor error When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift release sensor.
    Defective DF shift release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift release motor and DF main PWB (YC14) DF shift release sensor and DF main PWB (YC23)
    Defective DF shift release sensor. Replace the DF shift release sensor.
    Defective DF shift release motor. Replace the DF shift release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8140
  • Description: DF tray motor error 1
    When the main tray has started ascending, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8150
  • Description: DF tray motor error 2
    When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8160
  • Description: DF tray motor error 3
    When the main tray has descended, DF tray sensor 3 does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF tray sensor 3.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray sensor 3. Replace DF tray sensor 3.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8170
  • Description: DF side registration motor 1 error 1
    When initial operation, DF side registration sensor 1 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8180
  • Description: DF side registration motor 1 error 2
    JAM6810 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8190
  • Description: DF side registration motor 2 error 1
    When initial operation, DF side registration sensor 2 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8200
  • Description: DF side registration motor 2 error 2
    JAM6910 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8210
  • Description: DF slide motor error
    When initial operation, DF staple sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple sensor.
    Defective DF slide motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC12) DF staple sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC10) DF staple sensor and DF main PWB (YC20)
    Defective DF staple sensor. Replace the DF staple sensor.
    Defective DF slide motor. Replace the DF slide motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8230
  • Description: DF staple motor error 1
    JAM7000 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple sensor.
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple sensor. Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8240
  • Description: DF staple motor error 2
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8250
  • Description: DF tray motor error 4
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8300
  • Description: Center-folding unit communication error
    Communication with the center-folding unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF set sensor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Defective CF set sensor. Replace the CF set sensor.
    Defective PWB. Replace the CF main PWB or the DF main PWB and check for correct operation.
  • Code: 8310
  • Description: CF side registration motor 2 error
    When initial operation, CF side registration sensor 2 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 2.
    Defective CF side registration motor 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 2 and CF main PWB (YC10) CF side registration sensor 2 and CF main PWB (YC20)
    Defective CF side registration sensor 2. Replace CF side registration sensor 2.
    Defective CF side registration motor 2. Replace CF side registration motor 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8320
  • Description: CF adjustment motor error
    When initial operation, CF adjustment sensor does not turn on within 2.5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF adjustment motor 1, 2 and CF main PWB (YC10) CF adjustment sensor 1, 2 and CF main PWB (YC20)
    Defective CF adjustment sensor 1, 2. Replace CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2. Replace CF adjustment motor 1, 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8330
  • Description: CF blade motor error
    When initial operation, CF blade sensor does not turn on within 1.5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF blade sensor.
    Defective CF blade motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF blade motor and CF main PWB (YC15) CF blade sensor and CF main PWB (YC20)
    Defective CF blade sensor. Replace the CF blade sensor.
    Defective CF blade motor. Replace the CF blade motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8340
  • Description: CF staple motor error 1
    JAM7600 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple sensor.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple sensor. Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8350
  • Description: CF side registration motor 1 error
    When initial operation, CF side registration sensor 1 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 1.
    Defective CF side registration motor 1.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 1 and CF main PWB (YC10) CF side registration sensor 1 and CF main PWB (YC20)
    Defective CF side registration sensor 1. Replace CF side registration sensor 1.
    Defective CF side registration motor 1. Replace CF side registration motor 1.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8360
  • Description: CF main motor error
    During driving the motor, lock signal is detected for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF main motor
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main motor and CF main PWB (YC16)
    Defective CF main motor. Replace the CF main motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8370
  • Description: CF staple motor error 2
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8410
  • Description: Punch slide motor error 1
    The punch slide sensor won’t turn On when home position has been moved by 30 mm.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective slide sensor.
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC8)
    Defective slide sensor. Replace the punch slide sensor.
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8420
  • Description: Punch slide motor error 2
    In detection of paper edges, the paper edge cannot be detected in 30 mm move.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8430
  • Description: Punch unit communication error
    Communication with the punch unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC8)
    Defective PWB. Replace the punch PWB or the DF main PWB and check for correct operation.
  • Code: 8500
  • Description: Mailbox communication error
    Communication with the mailbox is not possible.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB main PWB (YC3) and DF main PWB (YC6)
    Defective PWB. Replace the MB main PWB or the DF main PWB and check for correct operation.
  • Code: 8510
  • Description: MB conveying motor error 1
    When initial operation, MB home position sensor does not turn on within 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor.
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8520
  • Description: MB conveying motor error 2
    When standby operation, MB home position sensor does not turn off within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor.
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8800
  • Description: Document finisher communication error
    Communication with the document finisher is not possible.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Defective PWB. Replace the DF main PWB or the engine PWB and check for correct operation.
  • Code: 8900
  • Description: Document finisher backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Improper installation EEPROM.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8930
  • Description: Center-folding unit backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Improper installation EEPROM
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 9000
  • Description: Document processor communication error
    Communication with the document processor is not possible.
  • Causes: Defective connector cable or poor contact in the connector
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP main PWB (YC1) and ISC PWB (YC12) ISC PWB (YC3) and main PWB (YC11)
    Defective PWB. Replace the DP main PWB or the ISC PWB and check for correct operation.
  • Code: 9010
  • Description: Coin vender communication error
    A communication error from coin vender is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Data setup failure.
    Defective coin vender control PWB.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Data setup failure. Set maintenance mode U206 to off when a coin vender is not installed.
    Defective coin vender control PWB. Replace the coin vender control PWB.
    Defective PWB. Replace the main PWB and check for correct operation.
  • Code: 9040
  • Description: DP lift motor going up error
    When the DP lift motor is driven, DP lift sensor 1 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective DP lift sensor 1.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 1 and DP main PWB (YC4)
    Defective DP lift sensor 1. Replace the DP lift sensor 1.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9050
  • Description: DP lift motor going down error
    When the DP lift motor is driven, DP lift sensor 2 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP lift sensor 2.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 2 and DP main PWB (YC2)
    Defective DP lift sensor 2. Replace the DP lift sensor 2.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: Defective DP main PWB.
    Device damage of EEPROM.
  • Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 9070
  • Description: Communication error between DP and SHD
    A communication error is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9080
  • Description: LED fault detection
    When the power supply is turned on, the peak value of LED is 80hex or less.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CIS.
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC1) DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective CIS. Replace CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9100
  • Description: Coin vender control PWB error
    Communication error has been detected at the coin mec of the coin vender control PWB.
  • Causes: Defective coin vender control PWB.
  • Remedy: Replace the coin mec.
  • Code: 9110
  • Description: Coin vender error
    Communication error has been detected in connection with the coin mec and the rejector.
  • Causes: Rejector installed incorrectly.
    Defective rejector.
  • Remedy: Rejector installed incorrectly. Check the rejector is properly installed and, if not, perform the corrective action.
    Defective rejector. Replace the rejector.
  • Code: 9120
  • Description: Sensor error in coin vender change (Yen 10)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9130
  • Description: Sensor error in coin vender change (Yen 50)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9140
  • Description: Sensor error in coin vender change (Yen 100)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9150
  • Description: Sensor error in coin vender change (Yen 500)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9160
  • Description: Coin vender pay-out error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Defective pay-out motor.
  • Remedy: Replace the coin mec.
  • Code: 9170
  • Description: Coin vender pay-out sensor error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Change jam at the pay-out.
    Defective pay-out motor.
    Defective pay-out sensor.
  • Remedy: Change jam at the pay-out. Check visually and remedy.
    Defective pay-out motor. Replace the coin mec.
    Defective pay-out sensor. Replace the coin mec.
  • Code: 9500 … 9550
  • Description: Contact the Service Administrative Division.
  • Causes:
  • Remedy: Contact the Service Administrative Division.
  • Code: F000
  • Description: Communication error between main PWB and operation PWB
  • Causes: Defective main PWB.
    Defective operation PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Defective main PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F040
  • Description: Communication error between main PWB and print engine
  • Causes: Defective main PWB.
    Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F041
  • Description: Communication error between main PWB and scanner engine
  • Causes: Defective main PWB.
    Defective ISC PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F051
  • Description: Scanner engine ROM checksum error
  • Causes: Defective ISC PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace ISC PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: Main power switch was turned off without using the power key, or a power failure has occurred.
  • Remedy: Turn on power. (To switch off power, first press the power key until the main power indicator goes off, then turn the main power switch off.)

Kyocera TASKalfa 3050ci

В Руководстве пользователя, в разделе «Действия на сообщения об ошибке» при возникновении на панели сообщения «Ошибка — невозможно использовать #####.» в качестве меры по устранению неисправности МФУ предлагается вызвать сервисный персонал.

В реальной ситуации, в сообщении вместо символов ##### подставляется название конкретного модуля, который был заблокирован системой самодиагностики аппарата, например, лоток подачи бумаги или автоподатчик оригиналов. Ошибка может быть вызвана некорректным устранением замина, когда остатки неудаленной бумаги вызвали блокировку механизма и, как следствие, ошибку невозможности использования соответствующего модуля. Если причина неисправности локализована и устранена, то восстановить работоспособность соответствующего модуля возможно только через сервисное меню, процедура U906.Вход в сервисное меню Kyocera TASKalfa

Последовательно наберите:
10871087
Номер процедуры:
906
Название процедуры Resetting partial operation control.
Нажмите на сенсорной панели
«Execute».
Нажмите кнопку: «Start»для сброса ошибки.
Выключите и включите аппарат.Kyocera TASKalfa-3050ci Service Manual

Тэги: Kyocera, SM, TASKalfa, код ошибки, МФУ, ремонт,

Она означает что переполнен бункер с отработанным тонером. Дело в том, что технология лазерной печати построена таким образом, что в процессе печати принтера неизбежно появляется “лишний” отработанный тонер. Он не подходит для повторного использования и поэтому складируется в отдельный бункер, который присутствует либо на самом печатающем картридже, либо стоит как отдельный элемент принтера.

Чтобы не допустить полное его заполнение и выход отработанного тонера наружу (а он является летучим и весьма вредным веществом, крайне не рекомендуемым для вдыхания) в большинстве лазерных принтеров реализована система слежения за его наполнением. И ошибка c7990 на принтерах kyocera как раз и есть тот самый сигнал, который говорит, что пора почистить бункер отработанного тонера.

Почему возникает

Суть лазерной печати заключается в нанесении тонера на поверхность фотовала, заряженного противоположенным током. Порошок накладывается на всю поверхность, но остается только на определенных участках. Весь лишний удаляется в специальную емкость, а оставшейся запекается на бумаге в печке.

В этом случае, нас интересует судьба только оставшегося в принтере тонера. Он автоматически помещается в бункер отходов. В дальнейшем не используется для печати. Легко догадаться, что эта емкость имеет свой ресурс. Когда он заканчивается, устройство должно предупредить пользователя, что следует предпринять определенные действия. Разные марки принтеров делают это по-своему, а Киосера выдает ошибку с7990.

Решение

Способы решения напрашиваются сами. Необходимо почистить отработанный тонер.

  1. Отключите принтер от электропитания. Вытяните шнур питания из розетки.
  2. Откройте переднюю крышку.
  3. Сейчас Вы увидите проявочный узел. Его вынимаем.
  4. Дальше идет фотобарабан, который вытягиваем за зеленные ручки, чтобы не повредить поверхность.
  5. Кладем его на стол, который предварительно нужно застелить старой газетой или бумагой.
  6. Осматриваем картридж и находим места, через которые извлекаются остатки тонера.
  7. Через эти отверстия нужно высыпать порошок.

Делайте это на улице или помещении, где нет сквозняка. Помните, что вещество очень вредно для человека и окружающей среды, так как изготовлено из нефти. Используйте резиновые перчатки, а если есть бытовой респиратор, его тоже можно применить, чтобы защититься от вредной пыли.

В целях профилактики дальнейшего возникновения ошибки c7990 на принтерах Kyocera следует проводить чистку отработки при каждой заправке новой порции порошка. Если пополнение не производите самостоятельно, то в сервисном центре это должны сделать, но напомнить не будет лишним.

Первый вариант сброса ошибки С7990

Этот вариант подойдет для некоторых моделей Kyocera. Делается это очень просто:

  1. Первое что требуется сделать это открытье переднюю крышку, как показано на рисунке:
    Откройте переднюю крышку
    Откройте переднюю крышку
  2. Далее вытащите картридж с блоком проявки из МФУ. Можно отдельно, а можно и вместе.
    Вытащите узел проявки из МФУ
    Вытащите узел проявки из МФУ
  3. Теперь извлеките узел фотобарабана из МФУ, удерживая за зеленые или синие рычаги обеими руками.
    Извлеките узел барабана из МФУ
    Извлеките узел барабана из МФУ

Инструкция: чистка бункера отработки на примере Kyocera P2235d / M2135dn / M2635dn / M2735dw

Для начала следует вынуть совместимый с МФУ Kyocera P2235d / M2135dn / M2635dn / M2735dw драм картридж DK-1150:

  1. откройте крышку с обратной стороны устройства;
  2. достаньте вал проявки;
  3. выньте драм-картридж.

как достать драм-картридж kyocera

Если у вас старая комплектация драм-картриджа DK-1150, тогда достаточно будет подковырнуть технологическое отверстие плоской отверткой и вытрясти отработку в герметичный пакет.

техническое отверстие Kyocera

Новые драм-картриджи DK-1150 лишены технологического отверстия.

Проблему с чисткой можно решить полной разборкой детали (см. следующий раздел) или аккуратным сверлением бункера отработки. Получившееся отверстие затем стоит заклеить плотным скотчем, а уже при необходимости открывать.

Устранение ошибки C7990 – Шаг №1

Первое, что необходимо сделать, чтобы ошибка C7990 больше не беспокоила, это выключить печатающее устройство. Затем открыть переднюю крышку. Аккуратно, не торопясь, извлечь блок проявки. Извлекать нужно вместе с тонер-картриджем. Просто потяните его на себя, он выйдет.

Ошибка C7990 - блок проявки Kyocera Ecosys M2035dn

Выключаем МФУ кнопкой включения/выключения питания. Открываем крышку и извлекаем блок проявки.

Шаг №2

После того как блок проявки извлечён, отложите его в сторону. Второе, что делаем, это извлекаем драм-юнит. Именно по его вине появилась на дисплее устройства ошибка C7990. Вытаскиваем драм также, как и блок проявки, потянув на себя. Тянуть нужно за специально предназначенные для этого зелёные вставки по бокам.

Ошибка C7990 на печатающем устройстве Kyocera - драм

Извлекаем драм-юнит за специальные полукольца. Ошибка C7990 вызвана именно проблемами с драм-юнитом печатающего устройства Kyocera.

Шаг №3

Третье, на демонтированном драм-юните необходимо отщелкнуть небольшую крышку, закрывающую отверстие для чистки отсека отработки. Чтобы это сделать, поворачиваем драм зелёными вставками назад. По бокам находятся крышки. Отщелкнуть нужно одну из них, без разницы какую. Убрав закрывающую крышку высыпаем отработку.

Драм-юнит Kyocera Ecosys M2035dn

При помощи плоской отвёртки отгибаем защёлки и снимаем крышку закрывающую бункер отработанного тонера.устранение ошибки c7990

После того как сняли крышку закрывающую бункер отработанного тонера в драме, высыпаем отработку через открывшуюся полость. Можно воспользоваться специальным пылесосом.

Шаг №4

Итак, отсек для отработанного тонера после проделанных манипуляций пуст. Причину вызвавшую ошибку C7990 на печатающем устройстве Kyocera устранили. Ставим крышечку на своё место. Вставляем драм-юнит, а затем блок проявки с тонер-картриджем в аппарат. Закрываем переднюю крышку устройства. Включаем МФУ и радуемся устранением проблемы.

Где находится бункер отработанного тонера?

Бункер расположен за блоком фотобарабана DK. Чтобы добраться до него необходимо вынуть блок проявки DV. Блок проявки — это блок, в который вставляется тонер-картридж.

При попытке использования картриджа – чип блокирует систему

Производители все время усложняют уровень защиты чипов в картриджах,  теперь задача чипа заключается не в анализе оставшегося ресурса печати, а в блокировании возможности заправки картриджа.

Производителей можно разделить на две группы:

1. Производители, чья техника продолжает работу, когда счетчик отсчитал положенное количество копий, чип не блокирует работу заправленного картриджа.

К ним относятся: HP, Canon, Kyocera, Brother (у последнего применяются механические флажки).

В  таких картриджах чип можно не менять, картридж продолжит работу и после заправки. В цветных картриджах чипы иногда требуется заменять, кроме счетчика они дополнительно хранят информацию о согласовании цветов.

2. Компании, которые устанавливают блокирующиеся чипы, которые препятствуют заправке картриджей.

К ним относятся:  Lexmark, Samsung, Xerox, Pantum.

Чтобы картридж этих производителей продолжил свою работу после заправки, требуется обязательная установка нового чипа, даже полный картридж без чипа работать не будет. Либо, можно воспользоваться альтернативным путем – прошить принтер.

Прошивка принтера – это внесение изменений во внутреннее программное обеспечение самого аппарата так, чтобы  принтер «забыл» о чипе и всегда думал, что картридж полный.

Какие еще есть причины возникновения ошибки с7990?

Причиной может послужить выход из строя датчика или платы управления. В этом случае лучше вызвать специалиста сервисного центра.

P.S. При переполненном бункера некоторые аппараты не всегда выдают ошибку С7990 на дисплее. Иногда пользователь об этом может узнать, когда принтер начинает трещать. Если вовремя не провести чистку, ломается шестерёнка. В этом случае, необходим уже ремонт или замена фотобарабана (бункера WT)

Дополнительная информация, касающаяся ошибки C7990

Если вы извлекли драм-юнит и на нём нет крышек закрывающих доступ для очистки отработки, то Вам нужно проделать отверстие самостоятельно. В некоторых моделях печатающих устройств Kyocera, отверстия на драм-юните для очистки отработки отсутствуют. После того как проделали отверстие и высыпали отработанный тонер обязательно заклейте отверстие скотчем! Далее установите драм и блок проявки на своё место, включите устройство. Ошибка C7990 больше Вас не побеспокоит, до следующего переполнения отработанным тонером.

Устранение ошибки C7990 на Kyocera
Устранение ошибки C7990 на Kyocera

Сброс сообщения «Замените МК» на МФУ kyocera 1035/2035/2535

Итак, делается это очень просто:

  1. Набираем на клавиатуре код: 10871087 и попадаем в сервисное меню
  2. Открываем программу u251
  3. Выбираете стрелочками «clear«
  4. Для выхода выполняете программу u001 (Не все модели поддерживают такой метод выхода из инженерного меню)

Если у Вас не получилось выйти из инженерного меню по программе u001, то просто выключите и включите Ваш аппарат.
Данным действием мы выполняем сброс счетчика обслуживания!

На этом все, надоедливая просьба исчезла. Мой совет — если МФУ начало просить заменить ему детали (по пробегу) и Вы еще ни разу в нем ничего не меняли, советую заранее прикупить новый Drum Unit DK-170 (проверьте, какой стоит у Вас!), так как это обычно первое, что выходит из строя и печать начинается с черными полосами.

Мы надеемся, что данная статья была полезна для Вас.

Расшифровка кода ошибки по индикаторам

Как расшифровать код ошибки по миганиям индикаторов?

Поле индикаторов в принтере Kyosera P2035D разделено на 8 секторов.

Сброс ошибки С7990 на аппаратах KYOCERA

Информационных всего пять: пустые сектора, 1, 2, 3, 4.

Начало передачи кода – это мигание всех четырех секторов одновременно. Далее передается четырехзначный код последовательно. Каждое мигание – это цифра от 1 до 9 в двоичном формате.

Вес каждого сектора:

пустые сектора – 0

1 сектор – единица

2 сектор – двойка

3 сектор – четверка

4 сектор – восьмерка.

Например, код 7990 передается так. Мигают 1, 2, 3, 4 сектора одновременно (разделитель). Затем мигают 1, 2, 3 (1+2+4=7). После мигают 1, 4 (1+8=9). Потом повторяется 1, 4 (1+8=9). Завершает цикл миганием пустых секторов 0. Итого, 7990

Источник: http://complace.ru/remont-printerov-mfu/kyosera/remont-kyosera-p2035d/

Коды ошибок для популярной серии принтеров Kyocera FS-2100DN, FS-4100DN, FS-4200DN, FS-4300DN, а также для пришедших им на смену ECOSYS P3045dn, ECOSYS P3050dn, ECOSYS P3055dn, ECOSYS P3060dn.

1.Self-diagnostic function — Функция самодиагностики

Принтеры оснащены функцией самодиагностики. Когда проблема обнаружена, устройство прекращает печать и на панели управления отображается сообщение об ошибке. Сообщение об ошибке состоит из четырехзначного кода, указывающего на тип ошибки.

Code Contents Causes Check procedures/ corrective measures
0100 Backup memory device error Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22).
Defective main PWB.
0120 MAC address data error For data in which the MAC address is invalid. Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22).
Defective main PWB. Replace the main PWB and check for correct operation (see page 1-5-22).
0130 Backup memory read/write error (main PWB) Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22).
Defective main PWB.
0140 Backup memory data error (main PWB) Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22).
Defective main PWB.
0150 Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
Device damage of EEPROM. Contact the Service Administrative Division.
0160 Backup memory data error (engine PWB) Defective EEPROM. Replace the engine PWB and check for correct operation (see page 1-5-22).
Defective engine PWB.
0170 Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM. Contact the Service Administrative Division.
Defective PWB. Replace the main PWB or the engine PWB and check for correct operation (see page 15-22, 1-5-22).
0190 Backup memory device error (engine PWB) Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
0800 Image processing error JAM010x is detected twice. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor 1/2 and fuser thermistor connect PWB(YC1/2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Defective fuser thermistor. Replace the fuser thermistor connect PWB .
Replace the fuser unit (see page 1-5-19).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
Defective main PWB. Replace the main PWB and check for correct operations page 1-5-22).
0840 Faults of RTC Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or short-circuit with the metal part. Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB.
Defective main PWB. Replace the main PWB and check for correct operation (see page 1-5-22).
1010 Lift motor error (60/55/50 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13)
Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective lift motor. Replace the lift motor.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
1020 PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 1.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1030 PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 2.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1040 PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 3.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1050 PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 4.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1140 BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
1150 BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
1800 Paper feeder 1 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1810 Paper feeder 2 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1820 Paper feeder 3 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1830 Paper feeder 4 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
1900 Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB or the BPF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM.
1910 Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM.
1920 Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM.
1930 Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM.
2000 Main motor drive error The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
2010 Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
2200 Drum motor drive error (60/55/50 ppm model only) The drum motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
2210 Drum motor steady-state error (60/55/50 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
2330 Fuser pressure release motor error (Over-current) The over-current detection signal of the motor is detected continuously twenty times. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB. (See Page 1-5-24,1-5-22)
2340 Fuser pressure release motor error (Timeout) The position detection sensor is not detected continuously for 30 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB. (See Page 1-5-24,1-5-22)
2600 PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 1.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
2610 PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 2.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
2620 PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 3.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
2630 PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 4.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
4000 Polygon motor synchronization error The polygon motor is not stabilized within 20 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
Defective polygon motor. Replace the laser scanner unit (see page 15-18).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
4201 BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and pass- Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)
ing by BD1 cycle. Defective PD PWB. Replace the laser scanner unit (see page 15-18).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
5100 Chager current error When the current value measured at the time of potential adjustment is less than 20 ^A. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)
Defective high voltage PWB. Replace the high voltage PWB and check for correct operation (see page 1-5-26).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6000 Broken fuser heater wire The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin. See page 1-4-19.
Defective triac. See page 1-4-19.
Fuser thermostat triggered. Reinsert the fuser unit (see page 1-5-19).
Broken fuser heater wire.
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6020 Abnormally high fuser thermistor 2 temperature Deformed connector pin. See page 1-4-19.
The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. Defective triac. See page 1-4-19.
Shorted fuser thermistor. Replace the fuser unit (see page 1-5-19).
In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311 °F or less. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6030 Broken fuser thermistor 2 wire A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin. See page 1-4-19.
Defective triac. See page 1-4-19.
Defective fuser thermistor. Replace the fuser unit (see page 1-5-19).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6000/ Broken fuser heater wire Deformed connec- If the I/F connector pins of the fuser unit and
6020/ Abnormally high fuser tor pin. the main unit are deformed owing to foreign
thermistor 2 temperature matters, replace the connectors or the units
6030/ Broken fuser thermistor 2 including the connectors.
6120/ 6130/ Com- bined wire Abnormally high fuser thermistor 1 temperature Broken fuser thermistor 1 wire Defective triac. Remove the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 are of several Mega-Ohms and not shorted (see figure 1-4-3). If failed, replace the power source PWB (see page 1-5-25).
6120 Abnormally high fuser thermistor 1 temperature Deformed connector pin. See page 1-4-19.
The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. Defective triac. See page 1-4-19.
Shorted fuser thermistor. Replace the fuser unit (see page 1-5-19).
In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311 °F or less. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6130 Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin. See page 1-4-19.
Defective triac. See page 1-4-19.
Defective fuser thermistor. Replace the fuser unit (see page 1-5-19).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
6400 Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)
Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation (see page 1-5-22).
7100 Toner sensor error Sensor output value of 930 or more continuously for 5 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit. (See Page 1-5-13)
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
7400 Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit. (See Page 1-5-13)
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
7410 Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
is detected. Defective toner sensor. Replace the drum unit. (See Page 1-5-13)
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
7800 Broken external thermistor wire The average of thermistor output value of 93 or less. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
7810 Short-circuited external thermistor wire The average of thermistor output value of 930 or more. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
7900 Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective drum unit. Replace the drum unit (see 1-5-15).
F000 Main PWB — operation PWB communication error Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)
Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22).
Defective operation PWB. Replace the operation PWB and check for correct operation.
F010 Main PWB checksum error Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22).
F020 Main PWB RAM checksum error Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22).
Defective expended memory (DIMM) Replace the expansion memory (DIMM). (See Page 1-2-12) Also in the case of the capacity besides specification, it displays.
F040 Main PWB — print engine communication error Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22).
Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
F050 Print engine ROM checksum error Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB (see page 1-5-22).

2. System Error (Fxxxx) Outline — Системная ошибка (Fxxxx)

It locks on a Welcome screen.It locks on a starting logo (Taskalfa/Ecosys) screen.(Even if time passes for a definite period of time in more than * notes, a screen does not change) (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a PanelMain board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1 * note: 60[s]
F000 CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2 (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Main board and perform an operation check. (5) Exchange a PanelMain board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1 * note: 60[s]
F15X Abnormality detecting in an authentication device control section (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. ^Authentication device <=> Main IF Main PWB: YC6 Authentication device: IC card reader etc. [Main body <=> authentication device] USB-HOST connector [Main boad <=> USB connector] Main boad: YC510
F17X Abnormality detecting in a printer data control part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F18X Abnormality detecting in a Video control section (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters.
F1DX Abnormality detecting of the image memory Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * Poor arrangement of F1 D4:Random Access Memory(1) Confirmation of U340(2) Initialization of a set point (U021)
F21X Abnormality detecting in an image-processing part (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters.
F22X
F23X
F24X Abnormality detecting in the system Management Department (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. * F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG. [Controller failure] Turn power on and off to clear. USB log is required for investigation. [Main PWB] There is no hard components that can be checked in the field.
F25X Abnormality detecting in a network management department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * It may occur according to a visitor’s network environment. [Main body <=> External network] Ethernet network
F26X Abnormality detecting in the system Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F27X
F28X
F29X
F2AX
F2BX Abnormality detecting in a network control part (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) [Main body <=> External network] Ethernet network
F2CX
F2DX
F2EX
F2FX
F30X
F31X
F32X
F35X Abnormality detecting in the printing controlling Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F38X Abnormality detecting in the authentication authorized Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. [Main body <=> authentication device] USB-HOST connector [Main boad <=> USB connector] Main boad: YC510
F3AX Abnormality detecting in the Entity Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F3BX
F3CX
F3DX
F3EX
F3FX
F40X
F41X
F43X
F44X
F45X
F46X Abnormality detecting of a printer rendering part (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition) * F46F is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
F4DX F4EX Abnormality detecting in the Entity Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. [Main PWB] There is no hard components that can be checked in the field.
F4FX Abnormality detecting in the JOB Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
F52X F53X F55X F56X F57X Abnormality detecting in a JOB execution part «(1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
F61X Abnormality detecting in a report creation part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. [Controller failure] Turn power on and off to clear. USB log is required for investigation.
F63X Abnormality detecting in a device control section (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F68X Abnormality detecting in a storage device control section (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * F684 is the overwrite error at the time of an HDD security kit.
F90X Abnormality detecting in the extension application service part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log at the time of occurrence is needed for analysis, please give me cooperation of acquisition.
F93X Abnormality detecting in the extension application management part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log at the time of occurrence is needed for analysis, please give me cooperation of acquisition.

3.System Error (Fxxxx) Outline — Системная ошибка (Fxxxx)

It locks on a Welcome screen.It locks on a starting logo (Taskalfa/Ecosys) screen.(Even if time passes for a definite period of time in more than * notes, a screen does not change) (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a PanelMain board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1 * note: 60[s]
F000 CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2 (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Main board and perform an operation check. (5) Exchange a PanelMain board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1 * note: 60[s]
F15X Abnormality detecting in an authentication device control section (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. ^Authentication device <=> Main IF Main PWB: YC6 Authentication device: IC card reader etc. [Main body <=> authentication device] USB-HOST connector [Main boad <=> USB connector] Main boad: YC510
F17X Abnormality detecting in a printer data control part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F18X Abnormality detecting in a Video control section (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters.
F1DX Abnormality detecting of the image memory Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * Poor arrangement of F1 D4:Random Access Memory(1) Confirmation of U340(2) Initialization of a set point (U021)
F21X Abnormality detecting in an image-processing part (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters.
F22X
F23X
F24X Abnormality detecting in the system Management Department (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. * F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG. [Controller failure] Turn power on and off to clear. USB log is required for investigation. [Main PWB] There is no hard components that can be checked in the field.
F25X Abnormality detecting in a network management department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * It may occur according to a visitor’s network environment. [Main body <=> External network] Ethernet network
F26X Abnormality detecting in the system Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F27X
F28X
F29X
F2AX
F2BX Abnormality detecting in a network control part (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) [Main body <=> External network] Ethernet network
F2CX
F2DX
F2EX
F2FX
F30X
F31X
F32X
F35X Abnormality detecting in the printing controlling Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F38X Abnormality detecting in the authentication authorized Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. [Main body <=> authentication device] USB-HOST connector [Main boad <=> USB connector] Main boad: YC510
F3AX Abnormality detecting in the Entity Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F3BX
F3CX
F3DX
F3EX
F3FX
F40X
F41X
F43X
F44X
F45X
F46X Abnormality detecting of a printer rendering part (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition) * F46F is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
F4DX F4EX Abnormality detecting in the Entity Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. [Main PWB] There is no hard components that can be checked in the field.
F4FX Abnormality detecting in the JOB Management Department (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
F52X F53X F55X F56X F57X Abnormality detecting in a JOB execution part «(1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
F61X Abnormality detecting in a report creation part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. [Controller failure] Turn power on and off to clear. USB log is required for investigation.
F63X Abnormality detecting in a device control section (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
F68X Abnormality detecting in a storage device control section (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * F684 is the overwrite error at the time of an HDD security kit.
F90X Abnormality detecting in the extension application service part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log at the time of occurrence is needed for analysis, please give me cooperation of acquisition.
F93X Abnormality detecting in the extension application management part (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. Since the USB log at the time of occurrence is needed for analysis, please give me cooperation of acquisition.

4.Electric problems

Problem Causes Check procedures/corrective measures
(1) The machine does not operate when the power switch is turned on. 1. No electricity at the power outlet. Measure the input voltage.
2. The power cord is not plugged in properly. Check the contact between the power plug and the outlet.
3. Broken power cord. Check for continuity. If none, replace the cord.
4. Defective power switch. Check for continuity across the contacts. If none, replace the power switch.
5. Defective interlock switch. Check for continuity across the contacts of interlock switch. If none, replace the power source PWB (see page 1-5-25).
6. Defective power source PWB. Replace the power source PWB or engine PWB (see page 1-5-25,1-5-22).
(2) Eject motor does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Eject motor and relay-L PWB (YC12) Relay-L PWB and engine PWB (YC2/YC31)
2. Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
3. Defective motor. Replace the eject motor.
4. Defective PWB. Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24).
(3) Power source fan motor does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source fan motor and engine PWB (YC10)
2. Defective motor. Replace the power source fan motor.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(4) LSU fan motor does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU fan motor and relay-L PWB (YC4) Relay-L PWB and engine PWB (YC2/YC31)
2. Defective motor. Replace the LSU fan motor.
3. Defective PWB. Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24).
(5) Developer fan motor does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer fan motor and engine PWB (YC27)
2. Defective motor. Replace the developer fan motor.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(6) Paper feed clutch does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed clutch and engine PWB (YC5)
2. Defective clutch. Replace the paper feed clutch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(7) Registration clutch does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Registration clutch and engine PWB (YC5)
2. Defective clutch. Replace the registration clutch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(8) Duplex clutch does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Duplex clutch and engine PWB (YC5)
2. Defective clutch. Replace the duplex clutch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(9) Developer clutch does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer clutch and engine PWB (YC5)
2. Defective clutch. Replace the developer clutch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(10) Conveying clutch does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Conveying clutch and engine PWB (YC5)
2. Defective clutch. Replace the Conveying clutch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(11) MP solenoid does not operate. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP solenoid and engine PWB (YC8)
2. Defective solenoid. Replace the MP solenoid.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(12) Feedshift solenoid does not operate. (60/55/50 ppm model only) 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Feedshift solenoid and relay-L PWB (YC13) Relay-L PWB and engine PWB (YC2/YC31)
2. Defective solenoid. Replace the Feedshift solenoid.
3. Defective PWB. Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24).
(13) The message requesting paper to be loaded is shown when paper is present on the cassette. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB and engine PWB (YC19)
2. Deformed actuator of the paper sensor. Check visually and replace if necessary.
3. Defective paper sensor. Replace the engine PWB or the high voltage PWB and check for correct operation (see page 1-5-22,1-5-26).
4. Defective PWB.
(14) The message requesting paper to be loaded is shown when paper is present on the MP tray. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP paper sensor and relay-L PWB (YC8) Relay-L PWB and engine PWB (YC2)
2. Deformed actuator of the MP paper sensor. Check visually and replace if necessary.
3. Defective MP paper sensor. Replace the MP paper sensor.
4. Defective PWB. Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24).
(15) The size of paper on the cassette is not displayed correctly. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Cassette size switch and engine PWB (YC7)
2. Defective cassette size switch. Replace the cassette size switch.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(16) A paper jam in the paper feed, paper conveying or eject section is indicated when the main power switch is turned on. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Regist sensor 2 and Drum PWB (YC6) DU sensor 1 and Relay-L PWB (YC9) PF feed sensor and PF main PWB Eject full sensor and engine PWB (YC12) Eject sensor and Engine PWB (YC26)
2. A piece of paper torn from paper is caught around registration sensor, duplex sensor, PF feed sensor, eject full sensor or eject sensor. Check visually and remove it, if any.
3. Defective sensor. Replace the registration sensor, duplex sensor, PF feed sensor, eject full sensor or eject sensor.
4. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(17) A message indicating cover open is displayed when the top cover is closed. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Interlock switch and engine PWB (YC6)
2. Defective interlock switch. Check and replace if necessary.
3. Defective PWB. Replace the engine PWB and check for correct operation (see page 1-5-22).
(18) A message indicating cover open is displayed when the rear cover is closed. 1. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Rear cover switch and relay-L PWB (YC10) Relay-L PWB and engine PWB (YC2/YC31)
2. Defective rear cover switch. Check and replace if necessary.
3. Defective PWB. Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24).

5.Mechanical problems

Problem Causes/check procedures Corrective measures
(1) No primary paper feed. Check if the surfaces of the following rollers are dirty with paper powder. Pickup roller Paper feed roller MP paper feed pulley Clean with isopropyl alcohol.
Check if the following rollers is deformed. Pickup roller Paper feed roller MP paper feed pulley Check visually and replace any deformed (see page 1-5-8, 1-5-10).
Defective paper feed clutch installation. Check visually and remedy if necessary.
(2) No secondary paper feed. Check if the surfaces of the following rollers are dirty with paper powder. Upper registration roller Lower registration roller Clean with isopropyl alcohol.
Defective registration clutch installation. Check visually and remedy if necessary.
(3) Skewed paper feed. Paper width guide in a cassette installed incorrectly. Check the paper width guide visually and remedy or replace if necessary.
(4) Multiple sheets of paper are fed. Check if the paper is excessively curled. Change the paper.
Paper is loaded incorrectly. Load the paper correctly.
Check if the retard roller is worn. Replace the retard roller if it is worn (see page 1-5-8).
(5) Paper jams. Check if the paper is excessively curled. Change the paper.
Check if the contact between the upper and lower registration rollers is correct. Check visually and remedy if necessary.
Check if the heat roller or press roller is extremely dirty or deformed. Check visually and replace the fuser unit (see page 1-5-19).
(6) Toner drops on the paper conveying path. Check if the drum unit or developer unit is extremely dirty. Clean the drum unit or developer unit.
(7) Abnormal noise is heard. Check if the rollers, pulleys and gears operate smoothly. Grease the bushes and gears.
Check if the following clutches are installed correctly. Paper feed clutch Registration clutch Duplex clutch Check visually and remedy if necessary.

Источники

  • https://helpadmins.ru/oshibka-c7990-na-printerakh-kyocera/
  • https://printeru.info/oshibki-i-problemy/c7990-kiosera
  • https://kodyoshibok03.ru/kod-oshibki-c7990-kyocera-kak-ispravit/
  • https://setiwik.ru/sbros-oshibki-s7990-na-apparatah-kyocera/
  • https://moscowtoner.ru/oshibka-kyocera-c7990-kak-ochistit-dram-kartridzh-ot-otrabotannogo-tonera/
  • https://zipzip03.ru/oshibka-c7990-na-kyocera/
  • https://remtehprint.ru/oshibka-c7990-kyocera-sboj-apparata-vyzovite-servisnyj-personal
  • https://univer-irk.ru/czvet/oshibka-kyocera-c7990-s-soobshheniem-sboj-apparata-vyzovite-servisnyj-personal
  • https://vkspy.info/pc/oshibka-kyocera-c7990-chistka-dram-kartridzha-ot-otrabotki
  • https://skolkogramm.ru/info/oshibka-kyocera-c7990-s-soobshheniem-sboj-apparata-vyzovite-servisnyj-personal
  • https://kyo.com.ua/biblioteka/poleznye-stati/kody-oshibok-dlya-populyarnoy-serii-printerov-kyocera-fs-2100dn-fs-4100dn-fs-4200dn-fs-4300dn-a-takzhe-dlya-prishedshih-im-na-smenu-ecosys-p3045dn-ecosys-p3050dn-ecosys-p3055dn-ecosys-p3060dn./

[свернуть]

Содержание

  1. RAM диск переполнен или не активирован
  2. Первое решение по ошибке RAM диск переполнен
  3. Второе
  4. Третье
  5. Решение вопроса с ошибкой по «RAM диск переполнен».
  6. Как очистить память мфу Kyocera?
  7. Как очистить память сканера Kyocera?
  8. Как сбросить ошибку на принтере Kyocera?
  9. Как сбросить принтера до заводских настройки Kyocera?
  10. Как удалить из памяти принтера?
  11. Как сбросить пароль на принтере Kyocera?
  12. Как перезагрузить Киосеру?
  13. Как перезагрузить принтер Ecosys fs-1020MFP?
  14. Что делать если принтер Kyocera не печатает?
  15. Как зайти в сервисное меню Kyocera?
  16. Как войти в память принтера?
  17. Что делать если принтер пишет не достаточно памяти?
  18. Как очистить память принтера Кэнон?
  19. Регулярное обслуживание, Очистка, Очистка стекла оригинала
  20. Очистка щелевого стекла, Очистка щелевого стекла -3
  21. Очистка внутренних частей аппарата, Очистка внутренних частей аппарата -4
  22. Устранение неисправностей.
  23. Устранение неисправностей.
  24. Замена контейнера с тонером, Замена контейнера с тонером -7, Внимание
  25. Как очистить историю печати?
  26. Очищаем историю печати
  27. Принудительная очистка истории печати

RAM диск переполнен или не активирован

Принтер kyocera fs-1130mfp начал выдавать ошибку «RAM диск переполнен или не активирован»

Одну страницу на печать выводит без проблем. Отправляем на печать несколько страниц или файл, состоящий из нескольких страниц, печатается только первая.

Потом выводит лист с описанием ошибки.

Первое, что возникает в голове — кто и, что с ним сделал?

Начинается выяснение причин.

В результате приходим к выводу, что проблема в принтере.

У нескольких человек одно и тоже.

Путем не хитрых поисков в интернете находим множество решений данной проблемы.

Первое решение по ошибке RAM диск переполнен

Рекомендуется прошить принтер на более новую прошивку, если таковое возможно.

Как правило прошивка принтера это не телефон сбросить и скорее всего без сервисного центра тут не обойтись.

Второе

Найти настройки этого RAM в принтере и указать на его не использование. Использовать и совершать все обработки предварительно в операционной системе компьютера.

Третье

Встречал еще третий способ убрать все галочки и в настройкх в принтера и включить Режим совместимости GDI, ниже скриншот прилагаю.

Первый способ не подходит изначально — надо работать, а принтер в сервис отдавать это время как минимум неделя, а то и две.

Вторые два способа не работают.

Путем раздумий было установлено, что такая ошибка появилась после обновления операционной системы windows 10.

Еще выяснилось, кто исполльзует в офисе Linux с таким не сталкивались и у них все печатает как положено.

Значит принтер исправен и проблема в операционных системах, а именно в чудной windows 10.

Решение вопроса с ошибкой по «RAM диск переполнен».

Первым делом удаляем драйвер принтера который установила windows 10.

Удаляем его напрочь со всеми потрохами (желательно).

Переходим на сайт разработчика нашего принтера, в моем случае это kyocera.com или в моем случае принтер fs-1130mfp сюда

И скачиваем последний самый свежий пакет драйверов для нашего принтера.

Затем как вы уже поняли ставим официальные драйвера по инструкции производителя оборудования.

В моем случае я скачал драйвера, распаковал архив и запустил файл setup.exe.

Далее все делал по инструкции, по появляющимся вопросам и подсказкам.

По окончании установки драйверов и необходимого сопутствующего софта, а такой бывает в ряде моделей принтеров, согласился на печать тестовой страницы.

Тестовая страница успешно отпечаталась.

Но тестовая страница одна, а нам надо несколько и сразу.

Поэтому открыл самый тяжелый файл, по объему, на 30 страниц и отправил его на печать.

Все отпечаталось без проблем и каких либо нареканий.

Используйте только программное обеспечение от производителя и будет вам счастье.

Если есть кому, что добавить или сказать пишите в комментариях.

Источник

Как очистить память мфу Kyocera?

Как очистить память сканера Kyocera?

Чтобы очистить энергонезависимую память или буферизованные данные принтера, выключите принтер.
.
Очистка памяти принтера

  1. На начальном экране выберите Параметры > Устройство > Обслуживание > Очистка при простое.
  2. Поставьте флажок Очистить энергонезависимую память и коснитесь СТЕРЕТЬ.
  3. Следуйте указаниям на дисплее.

Как сбросить ошибку на принтере Kyocera?

Kyocera: сброс ошибки «установлен неоригинальный картридж с тонером»

  1. Сброс счетчика осуществляется одновременным нажатием кнопок «Старт» и «Стоп» (либо «Сброс» и «ОК») на принтере и удержанием их в течение нескольких секунд.
  2. На разных принтерах или мфу комбинация может отличаться.

Как сбросить принтера до заводских настройки Kyocera?

Kyocera m2540dn сброс до заводских настроек reset

  1. Включить МФУ Kyocera m2540dn.
  2. Войти в тех. меню, набрав 10871087.
  3. Набрать в техническом меню U021.
  4. Нажать на панели кнопку «Старт».
  5. Выбрать [EXECUTE] и нажать «Старт».
  6. Выключить питание.

Как удалить из памяти принтера?

Очистите все документы из очереди печати. Для этого зайдите в «Пуск — Панель Управления — Принтеры и факсы» и выберите ваш принтер двойным щелчком мыши, затем кликните в новом окне по «Принтер» и «Очистить очередь печати». Возможно операцию придется повторить несколько раз.

Как сбросить пароль на принтере Kyocera?

Для сброса настроек по умолчанию (hard reset) необходимо включить МФУ и ввести комбинацию цифр 10871087. Затем необходимо перейти к другим подразделам меню и найти строку Set Factory Def. Совершаем переход и подтверждаем действие кнопкой «ОК».

Как перезагрузить Киосеру?

Первый метод:

  1. Нажмите и удерживайте кнопку питания в течение короткого времени, чтобы выключить мобильный телефон.
  2. На втором шаге нажмите и удерживайте несколько секунд клавишу уменьшения громкости + питания .
  3. Отпустите все кнопки, когда появится логотип KYOCERA .

Как перезагрузить принтер Ecosys fs-1020MFP?

Перезаправив картридж у KYOCERA FS1020MFP, иногда можно столкнуться с проблемой — аппарат позволит напечатать несколько листов, а потом впадает в ошибку E-0001. Удерживаем эти кнопки 3-8 секунд, до появления бегущих по кругу индикаторов на дисплее, и отпускаем. Можно пользоваться!

Что делать если принтер Kyocera не печатает?

Чек-лист по решению проблем

  1. Решение: Удалить бумагу в лотке, либо заменить ролик подачи и подхвата бумаги из кассеты
  2. Решение: Переустановить драйвер
  3. Решение: Переустановить драйвер. Очистить очередь
  4. Решение: Заменить картридж
  5. Решение: Перезагрузить. .
  6. Решение: Заменить картридж, необходим серьезный ремонт

Как зайти в сервисное меню Kyocera?

Для входа в инженерное меню необходимо после выхода аппарата в готовность набрать комбинацию цифр — 10871087. При этом все цифры необходимо вводить без пауз, не обращая внимания на «протесты» аппаратов. При удачном входе в инженерное меню на экране пользователь увидит символы U000.

Как войти в память принтера?

В Windows откройте панель управления и перейдите к пункту «Принтеры и факсы». Правой кнопкой мыши выберите тот принтер, для которого Вы хотите активировать функцию протоколирования. В контекстном меню откройте «Свойства» принтера и перейдите на вкладку «Дополнительно».

Что делать если принтер пишет не достаточно памяти?

Решение Чтобы устранить эту проблему, сбросьте параметр памяти на драйвере принтера, чтобы отразить точное количество памяти, установленной на данном принтере. Чтобы изменить параметр памяти драйвера принтера, выполните следующие действия: Нажмите кнопку Пуск, выберите пункт Параметры, затем Принтеры.

Как очистить память принтера Кэнон?

СПРАВОЧНАЯ ИНФОРМАЦИЯ

  1. Убедитесь в том, что аппарат включен.
  2. Нажмите кнопку [FAX/ФАКС]. .
  3. Нажмите кнопку [Menu/Меню]. .
  4. С помощью кнопок выберите [Memory reference/Обращение к памяти] и нажмите кнопку OK. .
  5. С помощью кнопок выберите [Delete all docs/Удалить все документы] и нажмите кнопку OK.

Источник

Регулярное обслуживание, Очистка, Очистка стекла оригинала

Регулярное обслуживание -2, Очистка -2, Очистка стекла оригинала -2, Очистка -2 очистка стекла оригинала -2

Устранение неисправностей > Регулярное обслуживание

Для обеспечения оптимального качества печати следует регулярно проводить очистку аппарата.

Очистка стекла оригинала

Протрите внутреннюю сторону автоподатчика оригиналов и стекло оригинала мягкой тканью, смоченной
спиртом или слабым моющим средством.

В целях безопасности перед очисткой аппарата всегда вынимайте вилку шнура питания из розетки.

Не применяйте разбавители или другие органические растворители.

Очистка щелевого стекла, Очистка щелевого стекла -3

Устранение неисправностей > Регулярное обслуживание

Очистка щелевого стекла

При использовании автоподатчика оригиналов выполняйте очистку щелевого стекла и направляющей
считывания с помощью мягкой ткани для очистки.

Наличие загрязнений на щелевом стекле или направляющей считывания может привести к появлению черных
полос на готовом документе.

Очистка внутренних частей аппарата, Очистка внутренних частей аппарата -4

Устранение неисправностей > Регулярное обслуживание

Очистка внутренних частей аппарата

Для поддержки оптимального качества печати следует чистить внутренние части аппарата при каждой замене
контейнера с тонером, а также при появлении вертикальных полос.

Откройте переднюю крышку.

Приподнимите узел проявки вместе с контейнером с

тонером и извлеките из аппарата.

Положите узел проявки вместе с контейнером с тонером

горизонтально на чистую ровную поверхность.

Не прикасайтесь к узлу проявки, а также не подвергайте его ударным
воздействиям. Это может привести к снижению качества печати.

Не кладите узел проявки вместе с контейнером с тонером на край поверхности.

Устранение неисправностей.

Устранение неисправностей > Регулярное обслуживание

Достаньте барабанный блок из аппарата.

Положите барабан горизонтально на чистую ровную

Чистой тканью без ворса очистите металлический валик

регистрации от пыли и грязи.

Не прикасайтесь к барабану, а также не подвергайте его ударным воздействиям.
Избегайте попадания прямых солнечных лучей или интенсивного освещения на
барабан: это может привести к снижению качества печати.

Не кладите барабанный блок на край поверхности.

Устранение неисправностей.

Устранение неисправностей > Регулярное обслуживание

Чтобы очистить кабель наполнителя, переместите

устройство для очистки основного наполнителя на

барабанном блоке вперед-назад 2—3 раза.

По завершении очистки верните барабанный блок в

Верните узел проявки вместе с контейнером с тонером в

его изначальное положение так, чтобы направляющие с

обоих концов совпали с пазами в аппарате.

Закройте переднюю крышку.

• Перед первым использованием устройства очистки наполнителя снимите

ленту, удерживающую ручку устройства очистки наполнителя.

• После очистки обязательно верните устройство очистки основного

наполнителя в изначальное положение (CLEANER HOME POSITION).

Замена контейнера с тонером, Замена контейнера с тонером -7, Внимание

Устранение неисправностей > Регулярное обслуживание

Замена контейнера с тонером

Когда тонер закончится, отобразится следующее сообщение.

Когда тонер заканчивается, отображается следующее сообщение. Необходимо иметь в наличии новый
контейнер с тонером для замены.

«Мало тонера. (Зам., когда законч.)

Периодичность замены контейнера с тонером

Срок службы контейнеров с тонером зависит от того, какое количество тонера расходуется при выполнении
заданий печати. В соответствии с ISO/IEC 19752 и при отключенном режиме EcoPrint контейнер с тонером
осуществляет печать следующим образом (предполагается использование бумаги A4/Letter):

ECOSYS M2135dn/ECOSYS M2635dn/ECOSYS M2635dw

Срок службы контейнера с тонером

ECOSYS M2040dn/ECOSYS M2540dn/ECOSYS M2540dw

Срок службы контейнера с тонером

• Среднее количество изображений, которое можно напечатать, используя контейнеры с тонером из

комплекта поставки аппарата, указано ниже.
Для ECOSYS M2135dn/ECOSYS M2635dn/ECOSYS M2635dw: 1000 изображений
Для ECOSYS M2040dn/ECOSYS M2540dn/ECOSYS M2540dw: 3600 изображений

• Для качественной печати рекомендуется применять оригинальные контейнеры с тонером Kyocera, которые

обязательно проходят несколько проверок.

Не пытайтесь поджечь детали, содержащие тонер. Искры от пламени могут стать причиной ожогов.

Источник

Как очистить историю печати?

Если в вашем принтере, личном или корпоративном, зависла очередь из страниц, ранее отправленных на печать, тогда единственным быстрым решением проблемы будет очистка истории печати. Это позволит ускорить распечатку более важных документов, а также выведет устройство из «технической комы». Предлагаем простой способ, как очистить историю печати на принтере любой марки и функционала.

Очищаем историю печати

Иногда помогает простое нажатие кнопки «Отмена» на самом принтере. Также оборудование может автоматически обнулить историю, если выполнить перезагрузку. Однако наиболее эффективным и быстрым является следующий способ:

  • Заходим в Пуск, в закладку «Устройства и принтеры» и там выбираем принтер, очередь которого нужно обнулить.
  • Щелкаем по значку принтера, открываем диалоговое окно и выбираем опцию «Просмотр очереди». Эта же функция есть вверху главного окошка.

  • В закладке «Принтер» выбираем пункт «Очистить очередь».

Принудительная очистка истории печати

Если приведенный выше способ не помог решить проблему, тогда выполняем следующие действия:

  • Заходим в «Пуск», далее «Панель управления» — «Системы безопасности» и функция «Администрирование».

  • В открывшемся окошке выбираем «Службы».
  • Находим «Диспетчер печати» и нажимаем «Остановить». Таким образом вы остановите распечатку всех документов с компьютера.

  • Переходим в каталог: C:WINDOWSsystem32SpoolPrinters. Удаляем все файлы, отправленные на печать.
  • Возвращаемся в «Службы» и возобновляем функцию печати в Диспетчере кнопкой «Запустить».

После этого история полностью очистится, и вы сможете быстро распечатать свои документы.

Источник

Японский производитель оргтехники Kyocera выпускает одни из самых качественных печатающих устройств на рынке, которые, в первую очередь, пользуются высоким спросом у бизнеса. А это уже говорит о многом!

На заметку! В отличие от частных покупателей, сильно подверженных рекламе и маркетинговым уловкам, большинство предпринимателей предпочитают вкладывать средства рационально.

Тем не менее, даже самая качественная оргтехника может давать сбои. Особенно, если за ней не следить!

Поэтому сегодня мы рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.

  • Сброс ошибок у принтеров Kyocera своими руками
  • Устранение ошибок у принтеров Kyocera в сервисном центре

Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.

Ошибка №

Причина

Решение проблемы

E-0001

В принтере установлен совместимый картридж или чип расходника был поврежден. Проблема решается несколькими способами:

1. установка оригинального картриджа;

2. замена поврежденного чипа;

3. прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз;

4. сброс ошибки – зажмите на несколько секунд кнопки «Режим» и «Сброс».

E-0002

Регион используемого картриджа не соответствует характеристикам принтера. Проблема решается несколькими способами:

1. установка соответствующего региону принтера картриджа;

2. замена чипа;

3. прошивка принтера.

E-0003

Память печатающего устройства заполнена. Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой.

E-0007

В картридже закончился тонер. Замените картридж на новый оригинальный, совместимый или заправьте расходник.

E-0008

Одна из крышек принтера не закрыта. Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок.

E-0009

Лоток с отпечатками переполнен. Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт».

E-0012

Память принтера заполнена. Измените разрешение печати в меньшую сторону – до 600 dpi.

E-0014

Установлена бумага такого формата, который принтер не поддерживает. Замените бумагу листами совместимого формата.

Иногда функционал принтера может быть ограничен на софтверном уровне.

Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства.

E-0015

1. У принтера отсутствует питание.

2. Сетевой кабель не подключен.

3. На персональном компьютере отсутствует драйвер.

Проверьте целостность сетевого кабеля.

Включите принтер.

При необходимости установите драйвер.

E-0018

Выбранный файл отсутствует в очереди на печать. Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать.

E-0019

Формат печати не поддерживается принтером. Сбросьте операцию, нажав на кнопку «Сброс».

J-0511

Бумагу зажевало. Аккуратно извлеките остатки бумаги из корпуса принтера.

PF

Отсутствует бумага во входном лотке. Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт».

Устранение ошибок у принтеров Kyocera в сервисном центре

Ошибка №

Возможная причина

0030

Неисправна PWB-плата.

0100

Неисправна Flash-память или плата PWB.

0120

Неисправна Flash-память.

0190

Неисправна Flash-память или плата PWB.

0630

Неисправна PWB-плата.

2000

1. Неисправна PWB-плата;

2. неисправен соединительный кабель или нарушена целостность соединения контактов;

3. неисправен привод или его отдельные узлы.

3100

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен датчик положения;

3. неисправен привод сканера;

4. неисправна PWB-плата.

3300

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен датчик CIS;

3. неисправна PWB-плата.

3500

Неисправна PWB-плата.

4000

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен привод;

3. неисправна PWB-плата.

4200

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправна PWB-плата и отдельные компоненты.

6000

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен термостат;

3. неисправен нагреватель фьюзера;

4. неисправна PWB-плата и отдельные компоненты.

6020

1. Неисправна PWB-плата и отдельные компоненты;

2. выявлен дефект у термистора.

6030

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. выявлен дефект у термистора;

3. неисправен термостат;

4. неисправна PWB-плата и отдельные компоненты.

6400

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправна PWB-плата и отдельные компоненты.

F000

Неисправна PWB-плата и отдельные компоненты.

F020

Неисправна PWB-плата.

F040

Неисправна PWB-плата.

F05D

1. Неисправно программное обеспечение привода;

2. неисправна PWB-плата и отдельные компоненты.

Попытались самостоятельно устранить ошибку на принтере Kyocera, но проблемы с печатью остались нерешенными? Сервисный центр МосТонер – круглосуточный бесплатный выезд мастера в пределах МКАД. Вы платите только за результат!

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