Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.
| Код |
Значение |
Описание |
Причина |
Решение |
| C0030 | FAX control PWB system error | Processing with the fax software was disabled due to a hardware problem. | Defective FAX control PWB. |
Replace the FAX control PWB |
| C0070 | FAX control PWB incompatible detection Error | Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. | Defective fax software. Defective FAX control PWB. |
Install the fax software. Replace the FAX control PWB |
| C0100 | Backup memory device error |
Defective flash memory. Defective control PWB. |
Replace the control PWB | |
| C0120 | MAC address data error |
Defective flash memory. |
Replace the control PWB | |
| C0130 | Backup memory read/write error |
Defective flash memory. Defective control PWB |
Replace the control PWB | |
| C0140 | Backup memory data error |
Defective flash memory. Defective control PWB. |
Replace the control PWB | |
| C0150 | Control PWB EEPROM error | Detecting control PWB EEPROM (U17) communication error. | Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). |
Check the installation of the EEPROM (U17) and remedy if necessary. Replace the control PWB. |
| C0170 | Billing counting error |
Defective control PWB. Data damage of control PWB EEPROM (U17). |
Replace the control PWB | |
| C0180 | Machine number mismatch | Machine number of main and engine does not match. | The main PWB or the engine PWB were exchanged. Data damage of control PWB EEPROM (U17). |
U004 Setting the machine number. |
| C0420 | Paper feeder communication error | Communication error between control PWB and optional paper feeder. | Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB. |
Follow installation instruction carefully again. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the control PWB. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Replace the PF main PWB (Refer to the service manual for the paper feeder). |
| C0830 | FAX control PWB flash program area checksum error | A checksum error occurred with the program of the FAX control PWB. | Defective fax software. Defective FAX control PWB. |
Install the fax software. Replace the FAX control PWB |
| C0840 | Faults of RTC | The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. | Defective control PWB. The battery is disconnected from the control PWB. |
Replace the control PWB. Check visually and remedy if necessary. |
| C0870 | FAX control PWB to control PWB high capacity data transfer problem | High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. | Improper installation FAX control PWB. Defective FAX control PWB or control PWB. |
Reinstall the FAX control PWB. Replace the FAX control PWB or control PWB and check for correct operation. |
| C0920 | Fax file system error | The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. | Defective FAX control PWB. |
Replace the FAX control PWB. |
| C2000 | Main motor error | The main motor ready input is not given for 2 s during the main motor is ON. | Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the main motor. Replace the control PWB. |
| C2610 | PF paper feed motor error (paper feeder) | The PF paper feed motor of cassette 2 ready input is not given for 2 s during the PF paper feed motor is ON. | Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor. Replace the control PWB. |
| C2620 | PF paper feed motor error (Paper feeder) | The PF paper feed motor of cassette 3 ready input is not given for 2 s during the PF paper feed motor is ON. | Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor (Refer to the service manual for the paper feeder). Replace the control PWB. |
| C3100 | ISU home position errorr. |
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor. |
Replace the image scanner unit (ISU). Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the home position sensor. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the ISU motor. | |
| C3200 | Exposure lamp error | The exposure lamp is not turned on. | Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB. |
Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the image scanner unit (ISU). Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the exposure lamp. Replace the LED drive PWB. Replace the control PWB. |
| C3300 | AGC error | After AGC, correct input is not obtained at CCD. | Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB. |
Replace the image scanner unit (ISU). Replace the exposure lamp. Replace the CCD PWB. Replace the control PWB. |
| C3500 | CPU — ASIC (CCD PWB) communication error | An error code is detected. | Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB. |
Replace the image scanner unit (ISU). Replace the CCD PWB. Replace the control PWB. |
| C4000 | Polygon motor (laser scanner unit) error | The polygon motor ready input is not given for 6 s during the polygon motor is ON. | Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector har- ness. If none, remedy or replace the harness. Replace the laser scanner unit. Replace the control PWB. |
| C4200 | BD error (laser scanner unit) error |
BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB. |
Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit. Replace the control PWB. | |
| C4700 | VIDEO ASIC device error | Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. | Defective connector cable or poor contact in the connector. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Replace the control PWB. |
| C6000 | Broken Fuser heater wire | The fuser temperature does not rise after the Fuser heater has been turned on. | Poor contact in the fuser thermistor connector terminals. Poor contact in the Fuser heater connector terminals. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire. |
Reinsert the connector. Replace the fuser unit. |
| C6020 | Abnormally high fuser thermistor temperature | Fuser thermistor detects abnormally temperature. When the temperature of a fuser thermistor detects 195 °C or more at the time of heater OFF and 155 °C or more. | Shorted fuser thermistor. Defective control PWB. |
Replace the fuser unit. Replace the control PWB. |
| C6030 | Broken fuser thermistor wire | Input from fuser thermistor is 0 (A/D value). | Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire. |
Reinsert the connector. Replace the fuser unit. |
| C6400 | Zero cross signal error | The zero cross signal does not reach the control PWB for specified time. | Defective harness between high voltage PWB (CN202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (CN201). Defective power source PWB. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Reinsert the connector. Replace the power source PWB. Replace the control PWB. |
| C7990 | Waste toner full | The waste toner sensor has detected that the waste toner reservoir (drum unit) is full. | Waste toner reservoir (drum unit) is full. Defective waste toner sensor. Defective control PWB. |
Turn the power switch off/on to restart the machine. If the error is not resolved, replace the drum unit. Replace the waste toner sensor. Replace the control PWB. |
| F000 | Control PWB — Operation panel PWB communication error |
Defective harness between operation panel PWB (YC1) and control PWB (YC7), or improper connector insertion. motor is ON. Defective operation panel PWB. Defective control PWB. |
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the operation panel PWB. Replace the control PWB. | |
| F020 | Control PWB RAM checksum error |
Defective main memory (RAM) on the control PWB. Defective expanded memory (DIMM). |
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. Replace the expanded memory (DIMM). | |
| F040 | Control PWB engine communication error | A communication error is detected. | Defective control PWB. |
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. |
| F041 | Control PWB — scanner PWB communication error | A communication error is detected. | Defective control PWB or scanner PWB. |
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB or scanner PWB. |
| F050 | Control PWB engine checksum error |
Some error may have occurred when downloading the firmware of the control PWB. Defective control PWB. |
Download the firmware of the control PWB again. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. | |
| F186 | Control PWB video data control error |
Defective control PWB. |
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. |
Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.
Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.
ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)
Ниже описаны неполадки, которые не могут быть устранены пользователем
|
Дисплей сообщений |
Описание |
Меры устранения |
|
Бункер отраб тонера перепол. или не уст. |
Бункер для отработанного тонера установлен неправильно |
Установите Бункер для отработанного тонера должным образом |
|
Бункер для отработанного тонера заполнен |
Замените бункер отработанного тонера |
|
|
Встряхните картр. с тонером |
Тонер слежался |
Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место |
|
Вызовите сервисный персонал. |
В аппарате произошла ошибка |
Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24) |
|
Выньте бумагу с внутреннего лотка |
Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать |
|
|
Добавьте тонер |
Закончился тонер |
Замените контейнер с тонером TK-4105 |
|
Загрузите бумагу в кассету # |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
|
Загрузите бумагу в универсальный лоток |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
|
Закройте автоподатчик оригиналов |
Открыт автоподатчик оригиналов |
Откройте и закройте автоподатчик оригиналов |
|
Закройте крышку автопод. оригиналов |
Открыта верхняя крышка автоподатчика оригиналов |
Откройте и закройте крышку автоподатчика оригинало |
|
Закройте переднюю крышку |
Открыта передняя крышка |
Откройте и закройте переднюю крышку |
|
Закройте правую крышку # |
Открыта какая-либо крышка |
Откройте и закройте крышку, обозначенную на экране |
|
Замятие бумаги. (DP) |
В автоподатчике произошло замятие бумаги. |
См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу |
|
Замените МК |
Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати. |
Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24) |
|
Замятие |
Произошло замятие бумаги в кассете или универсальном лотке |
См. Устранение замятия бумаги и извлеките замятую бумагу |
|
Извлеките оригиналы из автоподатчика |
Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов |
Извлеките оригиналы из автоподатчика оригиналов |
|
Кабель USB был отключен |
Кабель USB не подключен |
Нажмите клавишу [OK] и подключите кабель USB |
|
ПК выключен |
Нажмите клавишу [OK] и включите ПК |
|
|
Не удается найти KYOCERA Client Tool |
Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК |
|
|
Макс. к-во сканируемых страниц |
Превышен предел сканирования |
Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK] |
|
Мало тонера. (Зам., когда законч.) |
Скоро понадобится заменить контейнер с тонером |
Получите новый контейнер с тонером TK-4105. |
|
Не оригинальный тонер |
Установлен контейнер с тонером не марки Kyocera |
Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером TK-4105. . |
|
Неверный ид. уч. зап. Задание отменено |
Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено |
Нажмите клавишу [OK] |
|
Невозможна двусторонняя печать на этой бумаге |
Не возможна печать на бумаге выбранного формата или типа |
Нажмите клавишу [OK] и перейдите к следующему шагу: |
|
Недостаточно памяти. Невозможно начать выполнение задания |
Невозможно начать выполнение задания |
Повторите попытку позже |
|
Ограничено алгоритмом учета заданий(Печать) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
|
Ограничено алгоритмом учета заданий(Сканер) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
|
Очистите сканер |
Произошло загрязнение сканера |
Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов. |
|
Ошибка. Выключить |
— |
Отключите и снова включите аппарат с помощью выключателя питания |
|
Память переполнена |
Невозможно продолжить выполнение задания из-за отсутствия свободной памяти |
Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide |
|
Память сканера переполнена |
Дальнейшее сканирование невозможно из-за нехватки памяти сканера. |
Для отмены задания нажмите [OK] |
|
Перезагрузка печати. Задание отменено |
Предупреждение. Недостаточно памяти принтера. Задание отменено |
Нажмите клавишу [OK] |
|
Превышено ограничение учета заданий |
Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати |
Это задание отменено. Нажмите клавишу [OK] |
|
Уст.другую кассету |
Выбрано «Сдвиг» |
Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации |
|
Установите все оригиналы обратно и нажмите клавишу [Старт]. |
Возникает при печати двусторонних документов в режиме ручной двусторонней печати |
Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп] |
|
Установлен неизвестный тонер. ПК |
Региональная спецификация контейнера с тонером не соответствует спецификации аппарата |
Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105 |
C0030
Системная ошибка в управлении факсом
Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием
Неисправность в системе управления факсом PWB
Заменить систему управления факсом PWB
C0070
Обнаружена несовместимость платы управления PWB
Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят.
Дефект программного обеспечения факса
Установить программное обеспечение для факса
C0100
Ошибка при резервном копировании памяти устройства
Неисправна флеш память
Заменить плату управления PWB
C0120
Ошибка данных MAC адреса
Неисправность в плате управления PWB
Заменить плату управления PWB
C0130
Ошибка чтения/записи при резервном копировании
Неисправна флеш память
Заменить плату управления PWB
C0140
Ошибка при резервном копировании данных
Неисправна флеш память
Заменить плату управления PWB
C0150
Ошибка EEPROM платы управления PWB
Обнаружена ошибка связи PWB EEPROM (U17)
Неправильная установка PWB EEPROM (U17)
Проверить установку EEPROM (U17) и при необходимости исправить
C0170
Ошибка счетчика
1. Неисправность control PWB.
2. Повреждения данных PWB EEPROM (U17)
1. Заменить плату управления PWB.
2. Обратиться в сервис обслуживания
C0180
Номер аппарата не совпадает
Основной номер и номер двигателя не совпадают
1. Основная PWB или PWB двигателя была заменена.
2. Повреждения данных PWB EEPROM (U17)
1. U004 Задать номер.
2. Обратиться в сервис обслуживания
C0420
Ошибка связи с системой подачи бумаги
Ошибка коммуникации между платой PWB и дополнительным устройством подачи бумаги
1. Неправильная установка устройства подачи бумаги
2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.
3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.
4. Неисправность control PWB
1. Еще раз внимательно прочитайте инструкцию по установке.
2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.
4. Заменить плату управления PWB.
C0830
Ошибка контрольной суммы прошивки FAX control PWB
Произошла ошибка контрольной суммы программы управления FAX control PWB
1. Дефект программного обеспечения факса.
2. Неисправность в системе управления факсом PWB
1. Установить программное обеспечение для факса.
2. Заменить плату управления факсом PWB
C0840
Неисправность RTС
Расхождение во времени между RTC и текущим пять и более лет.
1. Неисправность control PWB
2. Отсоединена батарея.
1. Заменить плату управления PWB.
2. Визуально проверить и при необходимости исправить.
C0870
Проблема передачи данных большой емкости между FAX control PWB и control PWB
Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток
Неправильная установка FAX control PWB
Переставить FAX control PWB
C0920
Ошибка файловой системы факса
Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти
Неисправность в системе управления факсом PWB
Заменить плату управления факсом PWB
C2000
Ошибка главного двигателя
Главный двигатель не выходит на готовность в течение 2 секунд после включения
1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.
2. Неисправен привод основного двигателя.
3. Неисправен двигатель.
4. Неисправность control PWB
1. Вставьте разъем. Проверьте целостность кабеля.
2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.
3. Заменить.
4. Заменить.
C2610
Ошибка дигателя устройства подачи бумаги
Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения.
Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).
Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C2620
Ошибка дигателя устройства подачи бумаги
Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения.
Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).
Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C3100
Ошибка исходного положения ISU
1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).
2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.
3. Неисправность датчика исходного положения.
4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.
1. Заменить блок сканера ISU
2. Переставить FFC. Проверить на разрыв, при необходимости заменить.
3. Заменить датчик.
4. Вставьте разъем. Проверьте целостность кабеля.
C3200
Ошибка лампы экспозиции
Лампа экспозиции не включается
1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.
2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.
4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.
5. Лампа экспонирования вышла из строя.
6. Неисправен светодиодный привод.
1. Переустановите FFC. Проверьте целостность, при необходимости замените.
2. Заменить блок сканера.
3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
5. Заменить лампу.
6. Заменить привод.
C3300
Ошибка AGC
1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
2. Лампа экспонирования вышла из строя.
3. Неисправность CCD PWB
4. Неисправность control PWB
1. Заменить блок сканера.
2. Заменить лампу.
3. Заменить CCD PWB
4. Заменить control PWB
C3500
Ошибка связи CPU — ASIC (CCD PWB)
Обнаружен код ошибки
1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
2. Неисправность CCD PWB.
3. Неисправность control PWB
1. Заменить блок сканера (ISU).
2. Заменить CCD PWB
3. Заменить control PWB
C4000
Ошибка полигон-мотора (блока лазерного сканера)
Полигон-мотор не выходит на готовность после 6 секунд после включения.
1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.
2. Неисправен блок лазерного сканера.
3. Неисправность control PWB
1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
2. Заменить блок сканера.
3. Заменить control PWB
C4200
Ошибка BD (блока лазерного сканера)
1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.
2. Неисправен блок лазерного сканера.
1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.
2. Заменить блок сканера.
C6000
Выход из строя термо-элемента (фьюзера)
Температура фьюзера не поднимается после включения устройства.
1. Плохой контакт клемм термистора фьюзера.
2. Плохой контакт в местах подключения нагревателя термоблока.
3. Термисторы фьюзера установлены неправильно.
4 . Срабатывает термореле
5. Нагреватель фьюзера установлен неправильно
6. Выход из строя термо-элемента
1. Проверьте контакты.
2. Проверьте контакты.
3. Заменить блок закрепления
4. Заменить блок закрепления
5. Заменить блок закрепления
6. Заменить блок закрепления
C6020
Слишком высокая температура фьюзера
Термистор фьюзера обнаружил аномально высокую температуру.
Пробой термистора фьюзера
Заменить блок закрепления
C6030
Поврежден шлейф термистора термоэлемента
Значени на входе термистора равно 0
1. Плохой контакт в клеммах термистора.
2. Неисправен шлейф термистора
3. Термистор установлен некорректно
4. Срабатывает термореле
Проверить контакты
Заменить блок закрепления
C6400
Ошибка пересечения нуля
Сигнал пересечения нуля не достигает контрольной платы за указанное время
1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен
2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)
3. Неисправен источник питания PWB
4. Неисправность control PWB
1. Переподключите коннектор.Убедитесь что кабель не поврежден.
2. Переподключите коннектор
3. Заменить источник питания
4. Заменить control PWB
C7990
Бункер отработки переполнен
Датчик тонера обнаружил, что бункер для отработки переполнен
1. Бункер отработки драм-юнита переполнен.
2. Неисправен датчик отработки
3. Неисправность control PWB
1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.
2. Замените датчик.
3. Заменить control PWB
4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)
F000
Ошибка связи control PWB — панель управления PWB
1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).
2. Неисправность панели управления
3. Неисправность control PWB
1. Переподключите коннектор.Убедитесь что кабель не поврежден.
2. Замените панель.
3. Заменить control PWB
F020
Ошибка контрольной суммы RAM control PWB
1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB
2. Неисправность платы расширения памяти (DIMM)
1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
2. Замените плату расширения (DIMM)
F040
Ошибка связи control PWB двигателя
Обнаружена ошибка связи
Неисправность control PWB
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
F041
Ошибка связи между гланой платой управления и платой управления сканером
Обнаружена ошибка связи
Неисправна главная плата управления или управления сканером
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB
F050
Ошибка контрольной суммы платы управления двигателем
1. Такие ошибки могут происходить при обновлении прошивки control PWB
2. Неисправность control PWB
1. Скачайте прошивку снова
2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
F186
Ошибка управления видеоданными главной панели управления
Неисправность control PWB
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
Are you getting the error code ‘C4000’ on your Kyocera Taskalfa 1801, Taskalfa 205c, Taskalfa 2201, Taskalfa 2552ci copier?
The error code C4000 stands for the Polygon motor synchronization problem. The polygon motor is situated inside the laser unit.
Are you getting the error code ‘C4000’ on your Kyocera Taskalfa 1801, Taskalfa 205c, Taskalfa 2201, Taskalfa 2552ci copier? This article describes the solution for the error code C4000 on a Kyocera Taskalfa 180, 181, 205c, 2202, 2552ci copier machine. This will definitely help you to solve your problem. So, check it out one by one until it gets solved.
The maintenance sign means that the copier needs to be well serviced and checked if something is to be replaced. Consumables such as drum, blade, fuser rollers, and Developer are changed at such times. If you are sure that you have replaced the correct part or nothing is to be replaced, then you can proceed to clear the sign.
Meaning of Error code C4000
The error code C4000 stands for the Polygon motor synchronization problem. The polygon motor is situated inside the laser unit. This error code will display when the polygon motor doesn’t reach the stable speed within 20 seconds of the ‘START’ signal turning ON.
Method to fix error code C4000
- If it is due to poor contact in the connector terminals, then clean the connector terminals first. Also, check the connection and continuity in the connector terminal. Replace the connector cable if it is necessary.
- If it is due to defective polygon motor then replace the laser unit or polygon motor.
- Replace engine PWB if it is defective.
Causes
- Poor contact at the connector terminals of the polygon motor.
- This may be due to a defective laser unit.
- Check the engine PWB.
I hope this was helpful, don’t forget to share it via any of the share buttons on this page are highly welcomed as well.
- Code: 0030
- Description: FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. - Causes: Defective FAX control PWB.
- Remedy: Replace the FAX control PWB.
- Code: 0070
- Description: FAX control PWB incompatible detection Error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. - Causes: Defective fax software. Defective FAX control PWB.
- Remedy: Defective fax software. Install the fax software.
Defective FAX control PWB. Replace the FAX control PWB.
- Code: 0100
- Description: Backup memory device error
- Causes: Defective flash memory. Defective control PWB. Defective flash memory. Defective control PWB.
- Remedy: Replace the control PWB.
- Code: 0120
- Description: MAC address data error
- Causes: Defective flash memory.
- Remedy: Replace the control PWB.
- Code: 0130
- Description: Backup memory read/write error
- Causes: Defective flash memory. Defective control PWB
- Remedy: Replace the control PWB.
- Code: 0140
- Description: Backup memory data error
- Causes: Defective flash memory. Defective control PWB.
- Remedy: Replace the control PWB.
- Code: 0150
- Description: Control PWB EEPROM error
Detecting control PWB EEPROM (U17) communication error. - Causes: Improper installation control PWB EEPROM (U17). Defective control PWB.
- Remedy: Improper installation control PWB EEPROM (U17). Check the installation of the EEPROM (U17) and remedy if necessary.
Defective control PWB. Replace the control PWB.
Data damage of control PWB EEPROM (U17). Contact the Service Administrative Division.
- Code: 0170
- Description: Billing counting error
- Causes: Defective control PWB. Data damage of control PWB EEPROM (U17).
- Remedy: Defective control PWB. Replace the control PWB.
Data damage of control PWB EEPROM (U17). Contact the Service Administrative Division.
- Code: 0180
- Description: Machine number mismatch
Machine number of main and engine does not match. - Causes: The main PWB or the engine PWB were exchanged. Data damage of control PWB EEPROM (U17).
- Remedy: The main PWB or the engine PWB were exchanged. U004 Setting the machine number.
Data damage of control PWB EEPROM (U17). Contact the Service Administrative Division.
- Code: 0420
- Description: Paper feeder communication error
Communication error between control PWB and optional paper feeder. - Causes: Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB.
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective control PWB. Replace the control PWB.
Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder).
Defective PF mainPWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 0830
- Description: FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. - Causes: Defective fax software. Defective FAX control PWB.
- Remedy: Defective fax software. Install the fax software.
Defective FAX control PWB. Replace the FAX control PWB.
- Code: 0840
- Description: Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. - Causes: Defective control PWB. The battery is disconnected from the control PWB.
- Remedy: Defective control PWB. Replace the control PWB.
The battery is disconnected from the control PWB. Check visually and remedy if necessary.
- Code: 0870
- Description: FAX control PWB to control PWB high capacity data transfer problem
High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. - Causes: Improper installation FAX control PWB. Defective FAX control PWB or control PWB.
- Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
Defective FAX control PWB or control PWB. Replace the FAX control PWB or control PWB and check for correct operation..
- Code: 0920
- Description: Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. - Causes: Defective FAX control PWB.
- Remedy: Defective FAX control PWB. Replace the FAX control PWB.
- Code: 2000
- Description: Main motor error
The main motor ready input is not given for 2 s during the main motor is ON. - Causes: Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB.
- Remedy: Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective control PWB. Replace the control PWB.
- Code: 2610
- Description: PF paper feed motor error (paper feeder)
The PF paper feed motor of cassette 2 ready input is not given for 2 s during the PF paper feed motor is ON. - Causes: Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
- Remedy: Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder).
Defective PF paper feed motor drive transmission system. Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective PF main motor. Replace the PF main motor.
Defective control PWB. Replace the control PWB.
- Code: 2620
- Description: PF paper feed motor error (Paper feeder)
The PF paper feed motor of cassette 3 ready input is not given for 2 s during the PF paper feed motor is ON. - Causes: Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
- Remedy: Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder).
Defective PF paper feed motor drive transmission system. Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective PF main motor. Replace the PF main motor (Refer to the service manual for the paper feeder).
Defective control PWB. Replace the control PWB.
- Code: 3100
- Description: ISU home position errorr.
- Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC.
Defective home position sensor. Replace the home position sensor.
Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective ISU motor. Replace the ISU motor.
- Code: 3200
- Description: Exposure lamp error
The exposure lamp is not turned on. - Causes: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB.
- Remedy: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective exposure lamp. Replace the exposure lamp.
Defective LED drive PWB. Replace the LED drive PWB.
Defective control PWB. Replace the control PWB.
- Code: 3300
- Description: AGC error
After AGC, correct input is not obtained at CCD. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective exposure lamp. Replace the exposure lamp.
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 3500
- Description: CPU — ASIC (CCD PWB) communication error
An error code is detected. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 4000
- Description: Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON. - Causes: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
- Remedy: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4200
- Description: BD error (laser scanner unit) error
- Causes: BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
- Remedy: BD sensor does not detect laser beam due to condensation on the polygon mirror. Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4700
- Description: VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Defective connector cable or poor contact in the connector. Defective control PWB.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
Defective control PWB. Replace the control PWB.
- Code: 3200
- Description: Exposure lamp error
The exposure lamp is not turned on. - Causes: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB.
- Remedy: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective exposure lamp. Replace the exposure lamp.
Defective LED drive PWB. Replace the LED drive PWB.
Defective control PWB. Replace the control PWB.
- Code: 3300
- Description: AGC error
After AGC, correct input is not obtained at CCD. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective exposure lamp. Replace the exposure lamp.
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 3500
- Description: CPU — ASIC (CCD PWB) communication error
An error code is detected. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 4000
- Description: Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON. - Causes: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
- Remedy: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4200
- Description: BD error (laser scanner unit) error
- Causes: BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
- Remedy: BD sensor does not detect laser beam due to condensation on the polygon mirror. Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4700
- Description: VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Defective connector cable or poor contact in the connector. Defective control PWB.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
Defective control PWB. Replace the control PWB.
- Code: 3200
- Description: Exposure lamp error
The exposure lamp is not turned on. - Causes: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB.
- Remedy: Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective exposure lamp. Replace the exposure lamp.
Defective LED drive PWB. Replace the LED drive PWB.
Defective control PWB. Replace the control PWB.
- Code: 3300
- Description: AGC error
After AGC, correct input is not obtained at CCD. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective exposure lamp. Replace the exposure lamp.
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 3500
- Description: CPU — ASIC (CCD PWB) communication error
An error code is detected. - Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
- Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
Defective CCD PWB. Replace the CCD PWB.
Defective control PWB. Replace the control PWB.
- Code: 4000
- Description: Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON. - Causes: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
- Remedy: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4200
- Description: BD error (laser scanner unit) error
- Causes: BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
- Remedy: BD sensor does not detect laser beam due to condensation on the polygon mirror. Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit.
Defective laser scanner unit. Replace the laser scanner unit.
Defective control PWB. Replace the control PWB.
- Code: 4700
- Description: VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Defective connector cable or poor contact in the connector. Defective control PWB.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
Defective control PWB. Replace the control PWB.
- Code: 6000
- Description: Broken Fuser heater wire
The fuser temperature does not rise after the Fuser heater has been turned on. - Causes: Poor contact in the fuser thermistor connector terminals. Poor contact in the Fuser heater connector terminals. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
- Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector.
Poor contact in the Fuser heater connector terminals. Reinsert the connector.
Fuser thermistor installed incorrectly. Replace the fuser unit.
Fuser thermal cutout triggered. Replace the fuser unit.
Fuser heater installed incorrectly. Replace the fuser unit.
Broken Fuser heater wire. Replace the fuser unit.
- Code: 6020
- Description: Abnormally high fuser thermistor temperature
Fuser thermistor detects abnormally temperature. When the temperature of a fuser thermistor detects 195 °C or more at the time of heater OFF and 155 °C or more. - Causes: Shorted fuser thermistor. Defective control PWB.
- Remedy: Shorted fuser thermistor. Replace the fuser unit.
Defective control PWB. Replace the control PWB.
- Code: 6030
- Description: Broken fuser thermistor wire
Input from fuser thermistor is 0 (A/D value). - Causes: Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
- Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector.
Broken fuser thermistor wire. Replace the fuser unit.
Fuser thermistor installed incorrectly. Replace the fuser unit.
Fuser thermal cutout triggered. Replace the fuser unit.
Fuser heater installed incorrectly. Replace the fuser unit.
Broken Fuser heater wire. Replace the fuser unit.
- Code: 6400
- Description: Zero cross signal error
The zero cross signal does not reach the control PWB for specified time. - Causes: Defective harness between high voltage PWB (CN202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (CN201). Defective power source PWB. Defective control PWB.
- Remedy: Defective harness between high voltage PWB (CN202) and control PWB (YC23), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective connection between power source PWB (YC103) and high voltage PWB (CN201). Reinsert the connector.
Defective power source PWB. Replace the power source PWB.
Defective control PWB. Replace the control PWB.
- Code: 7990
- Description: Waste toner full
The waste toner sensor has detected that the waste toner reservoir (drum unit) is full. - Causes: Waste toner reservoir (drum unit) is full. Defective waste toner sensor. Defective control PWB.
- Remedy: Waste toner reservoir (drum unit) is full. Turn the power switch off/on to restart the machine. If the error is not resolved, replace the drum unit.
Defective waste toner sensor. Replace the waste toner sensor.
Defective control PWB. Replace the control PWB.
- Code: F000
- Description: Control PWB — Operation panel PWB communication error
- Causes: Defective harness between operation panel PWB (YC1) and control PWB (YC7), or improper connector insertion. motor is ON. Defective operation panel PWB. Defective control PWB.
- Remedy: Defective harness between operation panel PWB (YC1) and control PWB (YC7), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Defective operation panel PWB. Replace the operation panel PWB.
Defective control PWB. Replace the control PWB.
- Code: F020
- Description: Control PWB RAM checksum error
- Causes: Defective main memory (RAM) on the control PWB. Defective expanded memory (DIMM).
- Remedy: Defective main memory (RAM) on the control PWB. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
Defective expanded memory (DIMM). Replace the expanded memory (DIMM).
- Code: F040
- Description: Control PWB engine communication error
A communication error is detected. - Causes: Defective control PWB.
- Remedy: Defective control PWB. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
- Code: F041
- Description: Control PWB — scanner PWB communication error
A communication error is detected. - Causes: Defective control PWB or scanner PWB.
- Remedy: Defective control PWB or scanner PWB. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB or scanner PWB.
- Code: F050
- Description: Control PWB engine checksum error
- Causes: Some error may have occurred when downloading the firmware of the control PWB. Defective control PWB.
- Remedy: Some error may have occurred when downloading the firmware of the control PWB. Download the firmware of the control PWB again.
Defective control PWB. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
- Code: F186
- Description: Control PWB video data control error
- Causes: Defective control PWB.
- Remedy: Defective control PWB. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
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07-06-2011
#1
Senior Tech
100+ Posts
- Rep Power
- 29
KM-2530 w/ C2000 and C4000
I know I know, this machine should be in a Museum, but it is not, so I have to work on it, It all started with a C2000 code, According to the Manual it is the Drive Motor (Main Motor possibly, dont remember of the top of my head) I ordered the Motor and when I received it, I swapped the Motor, turned it on and issue still there, after a power cycle I had the C2000 and a C4000 (The Laser Unit Scanned Motor), Called Tech support, they told me to disconnect every single 24V load, then connect every single one, one by one until power drops, now I’ve gone to this place 3 times so far and have been able to pin point the issue, anyone has had this issue before (C2000 and C4000) and if you’ve had, what did you do to fix it, if I can narrow it down to an area, instead of disconnecting every single 24V load testing (which will take me ages to pin point) I would greatly appreciate it.
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07-06-2011
#2
Senior Tech
100+ Posts
- Rep Power
- 32
Re: KM-2530 w/ C2000 and C4000
If it was just a C2000, I would have guessed a drum unit, but then you have a C4000 code related to the LSU. It is possible that you have two bad parts, but more likely is that you need to replace your main charge unit. I have seen those charge units short out and cause some strange issues. Might not be the problem. You could have a pinched wire somewhere, but the MC is pretty quick and painless to replace, so worth a shot.
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07-06-2011
#3
Senior Tech
100+ Posts
- Rep Power
- 30
Re: KM-2530 w/ C2000 and C4000
i agree with metalvoc ,if not you have a mainboard issue..
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07-06-2011
#4
Re: KM-2530 w/ C2000 and C4000
Check side interlock switches at side of fuser unit , been known to cause probs
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07-22-2011
#5
Senior Tech
100+ Posts
- Rep Power
- 29
Re: KM-2530 w/ C2000 and C4000
Tried replacing MAIN PWB and getting a weird issue, on MFP Boot, the Lift Motors begin to lift the paper, it will not detect the sensor when the paper reaches the top and motor continues to lift. nothing happens after that, just keeps trying to lift the paper. The Old Main PWB will not activate the motors, but it will continually Cycle boot. Tech Support had said to disconnect every single 24V loads and connect one by one. Neither Main PWB gets to the Error codes. THis one is Driving me NUTS.
PS> The Side Actuator seems fine.
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07-22-2011
#6
Re: KM-2530 w/ C2000 and C4000
Originally Posted by spleeny
Check side interlock switches at side of fuser unit , been known to cause probs
I agree with Spleeny, check your cover interlocks, I have seen the left side cover switch cause C2000 issues on more that one occasion. They work OK for letting the machine know the cover is closed but they won’t be a dead short when actuated if you meter them.
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07-22-2011
#7
Senior Tech
100+ Posts
- Rep Power
- 29
Re: KM-2530 w/ C2000 and C4000
Originally Posted by 10871087
I agree with Spleeny, check your cover interlocks, I have seen the left side cover switch cause C2000 issues on more that one occasion. They work OK for letting the machine know the cover is closed but they won’t be a dead short when actuated if you meter them.
As stated above, the actuator seems fine checked it when I was there last.
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07-22-2011
#8
Re: KM-2530 w/ C2000 and C4000
Originally Posted by ignacio.cortez
As stated above, the actuator seems fine checked it when I was there last.
Ok, the actuator is fine. But when the switch closes, does it really close to 0 ohms or something else? Anything above 0.1 ohms I would be suspicious of. Microswitches can start to arc, causing corrosion on the contact surfaces, increasing the resistance of the contacts.
On a Sharp color machine I had one with enough fuser oil vapor in and around the switch that blue and orange flames started to shoot out of the main power switch. It was quite exciting, and totally unexpected. I just stood there like an idiot, transfixed by the flames. How do you dowse an electrical fire? I don’t know … =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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07-25-2011
#9
Senior Tech
100+ Posts
- Rep Power
- 32
Re: KM-2530 w/ C2000 and C4000
Originally Posted by blackcat4866
How do you dowse an electrical fire? I don’t know …
Water, of course! Lots and lots of water…
Last edited by Metalvoc; 07-25-2011 at 04:47 PM.
Reason: The opinions expressed in this post are not the opinions of Copytechnet, or anyone who values their life, health and property
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07-26-2011
#10
Re: KM-2530 w/ C2000 and C4000
Last edited by Metalvoc; 9 Hours Ago at 03:47 PM. Reason: The opinions expressed in this post are not the opinions of Copytechnet, or anyone who values their life, health and property
Yeah, I had ruled out water too.
Once the switch had melted down to an oozing, flaming ball of goo the flames just went out all by themselves. Success due to inaction! That’s my new motto. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
KM-2530 w/ C2000 and C4000
Originally Posted by spleeny
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bucag » Вт апр 19, 2011 3:12 pm
Иван Сусанин писал(а):Для не знающих и познающих.
Во многих моделях КМ в качестве смазки полигонального мотора используется воздушная прослойка.Смазка в этом случае недопустима, а вот на КМ-1620 используется обычный тип мотора, где допускается использование смазки. И смазать надо, капельку масла. Я использую WD-40. И никаких проблем.
Вымыть спиртом от сторого масла (смазки, грязи) и смазать. Если не помжет, то замена.
Все было вычищено и вымыто, тока вместо WD-40 я веретенку использую, но при разбитой бронзовой втулке вой стоит ужасный, поэтому в моем случае тока замена LSU. 
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bucag
- Собрал картридж правильно
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- Персональный альбом
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