Kyocera ошибка 0410

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• Code: C0030
• Description: Fax control PWB system problem
  Processing with the fax software was disabled due to a hardware or software problem.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C0070
• Description: Abnormal detection of fax control PWB incompatibility
  Fax software is not compatible with main software
• Causes: Fax software or main software is something of the other machine.
• Remedy: Check the version of the fax software and the main software, upgrade the version to the compatible software.

• Code: C0100
• Description: Backup memory (EEPROM) device problem (Main PWB)
  Reading from or writing to EEPROM cannot be performed.
• Causes: Defective main PWB.
• Remedy: Replace the main PWB and check for correct operation.

• Code: C0110
• Description: Backup memory data problem (Main PWB)
  Data in the specified area of the backup memory does not match the specified values
• Causes: Data damage of EEPROM.
• Remedy: Contact the Service Administrative Division.

• Code: C0130
• Description: Backup memory device problem (Main EEPROM)
  Reading from or writing to EEPROM cannot be performed.
• Causes: Defective main PWB.
  Device damage of EEPROM.
• Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
  Device damage of EEPROM. Contact the Service Administrative Division.

• Code: C0140
• Description: Backup memory data problem (Main EEPROM)
  Reading data from EEPROM is abnormal.
• Causes: Data damage of EEPROM.
• Remedy: Contact the Service Administrative Division.

• Code: C0150
• Description: Backup memory device problem (Engine EEPROM)
  Reading from or writing to EEPROM cannot be performed.
• Causes: Defective engine PWB.
  Device damage of EEPROM.
• Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
  Device damage of EEPROM. Contact the Service Administrative Division.

• Code: C0160
• Description: Backup memory data problem (Engine EEPROM)
  Reading data from EEPROM is abnormal.
• Causes: Data damage of EEPROM.
• Remedy: Contact the Service Administrative Division.

• Code: C0170
• Description: Copy counts problem
  When the power is turned on, the total count and the scan count are abnormal both on the main PWB and the engine PWB.
• Causes: Data damage of EEPROM.
  Defective PWB
• Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  Defective PWB. Replace the main PWB or engine PWB and check for correct operation.

• Code: C0180
• Description: Machine number mismatch
  Machine number of main PWB and engine PWB does not match.
• Causes: Data damage of EEPROM.
• Remedy: Contact the Service Administrative Division.

• Code: C0210
• Description: Communication problem between the main and engine
  When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s.
• Causes: Poor contact in the connector terminals.
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective PWB. Replace the main PWB or engine PWB and check for correct operation.

• Code: C0240
• Description: Printer PWB communication problem
  The printer PWB does not respond 120 s after the power is turned on.
• Causes: Poor contact in the connector terminals.
  Defective main PWB.
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective main PWB. Replace the main PWB and check for correct operation.

• Code: C0250
• Description: Scanner network board communication problem
  The scanner network board does not respond.
• Causes: Poor contact in the connector terminals.
  Defective PWB
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective PWB. Replace the main PWB or scanner network board and check for correct operation.

• Code: C0280
• Description: Communication problem between the fax control PWB and main PWB
  Communication between the fax control PWB and the main PWB of the machine cannot be performed normally.
• Causes: Poor contact in the connector terminals.
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective PWB. Replace the fax control PWB or main PWB and check for correct operation.

• Code: C0410
• Description: Document processor communication problem
  Communication fails five times succes-sively.
• Causes: Document processor installed incorrectly.
  Defective PWB.
• Remedy: Document processor installed incorrectly. Check the installation state of the document processor and adjust it if it is not properly installed.
  Defective PWB. Replace the engine PWB or DP driver PWB and check for correct operation.

• Code: C0420
• Description: First paper feeder communication problem Communication fails five times succes-sively.
• Causes: First paper feeder installed incorrectly.
  Defective PWB.
• Remedy: First paper feeder installed incorrectly. Check the installation state of the first paper feeder and adjust it if it is not properly installed.
  Defective PWB. Replace the engine PWB or cassette main PWB and check for correct operation.

• Code: C0440
• Description: Built-in finisher communication problem
  Communication fails five times successively.
• Causes: Poor contact in the connector terminals.
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective PWB. Replace the engine PWB or finisher main PWB and check for correct operation.

• Code: C0500
• Description: Second paper feeder communication problem
  Communication fails five times succes-sively.
• Causes: Second paper feeder installed incorrectly.
  Defective PWB.
• Remedy: Second paper feeder installed incorrectly. Check the installation state of the second paper feeder and adjust it if it is not properly installed.
  Defective PWB. Replace the engine PWB or cassette main PWB and check for correct operation.

• Code: C0510
• Description: Third paper feeder communication problem
  Communication fails five times successively.
• Causes: Third paper feeder installed incorrectly.
  Defective PWB.
• Remedy: Third paper feeder installed incorrectly. Check the installation state of the third paper feeder and adjust it if it is not properly installed.
  Defective PWB. Replace the engine PWB or cassette main PWB and check for correct operation.

• Code: C0610
• Description: Bitmap (DIMM) problem
  There is a problem with the data or address bus of the bitmap DRAM.
• Causes: Defective main PWB.
  DIMM installed incorrectly.
  Defective DIMM.
• Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
  DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
  Defective DIMM. Replace the DIMM and check for correct operation.

• Code: C0630
• Description: DMA problem
  DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time.
• Causes: Defective main PWB.
• Remedy: Replace the main PWB and check for correct operation.

• Code: C0800
• Description: Image processing problem
  JAM05 is detected twice.
• Causes: Defective main PWB.
• Remedy: Replace the main PWB and check for correct operation.

• Code: C0820
• Description: Fax control PWB CG ROM checksum error
  A checksum error occurred with the CG ROM data of the fax control PWB.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C0830
• Description: Fax control PWB flash program area checksum error
  A checksum error occurred with the program of the fax control PWB.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C0860
• Description: Fax control PWB software switch checksum error
  A checksum error occurred with the software switch value of the fax control PWB.
• Causes: Defective fax software.
  Defective fax control PWB.
• Remedy: Defective fax software. Install the fax software.
  Defective fax control PWB. Replace the fax control PWB and verify the operation.

• Code: C0870
• Description: Fax control PWB to main PWB high capacity data transfer problem
  High-capacity data transfer between the fax control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
• Causes: Poor contact in the connector terminals.
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective PWB. Replace the fax control PWB or main PWB and check for correct operation.

• Code: C0880
• Description: Fax control PWB program archive problem (optional fax)
  When power is turned on, the compressed program in the Flash ROM on the fax control PWB was not successfully decompressed.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C0890
• Description: Fax control PWB CG FONT archive problem (optional fax)
  When power is turned on, the compressed CG font in the Flash ROM on the fax control PWB was not successfully decompressed.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C0900
• Description: Fax software incompatibility detection problem
  Version of fax software is not compatible with that of main software.
• Causes: Fax software version or main software is earlier.
• Remedy: Check the version of the fax software and the main software, upgrade the version to the compatible software.

• Code: C0920
• Description: Fax file system error
  The backup data is not retained for file system abnormality of flash memory of the fax control PWB.
• Causes: Defective fax control PWB.
• Remedy: Replace the fax control PWB and verify the operation.

• Code: C2000
• Description: Drive motor problem
  A stable state does not continue for 1 s from 1 s after the drive motor is activated.
• Causes: Poor contact in the connector terminals.
  Defective drive transmission system.
  Defective engine PWB.
  Defective drive motor.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
  Defective engine PWB. Replace the engine PWB and check for correct operation.
  Defective drive motor. Replace the drive motor.

• Code: C2200
• Description: Drum motor problem
  A stable state does not continue for 1 s from 1 s after the drum motor is activated.
• Causes: Poor contact in the connector terminals.
  Defective drive transmission system.
  Defective engine PWB.
  Defective drum motor.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
  Defective engine PWB. Replace the engine PWB and check for correct operation.
  Defective drum motor. Replace the drum motor.

• Code: C3100
• Description: Scanner carriage problem
  The home position is not correct when the power is turned on or at the start of copying using the table.
• Causes: Poor contact in the connector terminals.
  Defective home position switch.
  Defective scanner motor.
  The mirror frame, exposure lamp, or scanner wire is defective.
  Defective engine PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective home position switch. Replace the home position switch.
  Defective scanner motor. Replace the scanner motor.
  The mirror frame, exposure lamp, or scanner wire is defective. Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.
  Defective engine PWB. Replace the engine PWB and check for correct operation.

• Code: C3200
• Description: Exposure lamp problem
  Non-lighting of the exposure lamp is detected at the beginning of copying.
• Causes: Poor contact in the connector terminals.
  Defective exposure lamp.
  Incorrect shading position.
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective exposure lamp. Replace the exposure lamp.
  Incorrect shading position. Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.
  Defective PWB. Replace the engine PWB or inverter PWB and check for correct operation.

• Code: C3300
• Description: AGC problem
  After AGC, correct input is not obtained at CCD.
• Causes: Poor contact in the connector terminals.
  Defective exposure lamp
  Defective PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the main PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective exposure lamp. Replace the exposure lamp.
  Defective PWB. Replace the main PWB or CCD PWB and check for correct operation.

• Code: C4000
• Description: Polygon motor synchronization problem
  The polygon motor does not reach the stable speed within 20 s of the START signal turning on.
• Causes: Poor contact in the connector terminals.
  Defective polygon motor.
  Defective engine PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective polygon motor. Replace the laser scanner unit.
  Defective engine PWB. Replace the engine PWB and check for correct operation.

• Code: C4010
• Description: Polygon motor steady-state problem
  Stable OFF is detected for 5 s continuously after polygon motor stability.
• Causes: Poor contact in the connector terminals.
  Defective polygon motor.
  Defective engine PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective polygon motor. Replace the laser scanner unit.
  Defective engine PWB. Replace the engine PWB and check for correct operation.

• Code: C4200
• Description: BD steady-state problem
  ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized.
• Causes: Poor contact in the connector terminals.
  Defective laser scanner unit.
  Defective engine PWB.
• Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
  Defective laser scanner unit. Replace the laser scanner unit.
  Defective engine PWB. Replace the engine PWB and check for correct operation.

• Code: C6000
• Description: Fuser heater break
  The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization.
  Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing).
• Causes: Poor contact in the fuser thermistor connector terminals.
  Fuser thermistor installed incorrectly.
  Fuser thermostat triggered.
  Fuser heater installed incorrectly.
  Broken fuser heater wire.
• Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Fuser thermistor installed incorrectly. Check and reinstall if necessary.
  Fuser thermostat triggered. Check for continuity. If none, replace the fuser thermostat.
  Fuser heater installed incorrectly. Check and reinstall if necessary.
  Broken fuser heater wire. Check for continuity. If none, replace the fuser heater.

• Code: C6020
• Description: Abnormally high fuser thermistor temperature
  Fuser thermistor is detected 230°C/ 446°F or more for 40 ms
• Causes: Shorted thermistor.
  Broken heater control circuit on the power source PWB.
• Remedy: Shorted thermistor. Measure the resistance. If it is 0 Ω, replace the thermistor.
  Broken heater control circuit on the power source PWB. Replace the power source PWB and check for correct operation.

• Code: C6050
• Description: Abnormally low fuser thermistor temperature
  Fuser thermistor remains below 90°C/ 194°F for 1 s.
• Causes: Poor contact in the fuser thermistor connector terminals.
  Broken fuser thermistor wire.
  Fuser thermistor installed incorrectly.
  Fuser thermostat triggered.
  Fuser heater installed incorrectly.
  Broken fuser heater wire.
• Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Broken fuser thermistor wire. Measure the resistance. If it is ∞, replace the fixing thermistor.
  Fuser thermistor installed incorrectly. Check and reinstall if necessary.
  Fuser thermostat triggered. Check for continuity. If none, replace the fuser thermostat.
  Fuser heater installed incorrectly. Check and reinstall if necessary.
  Broken fuser heater wire. Check for continuity. If none, replace the fuser heater.

• Code: C6400
• Description: Zero-cross signal error
  Interrupt of the zero-cross signal does not occur more than 1 s.
• Causes: Poor contact in the connector terminals.
  Defective power source PWB.
  Defective engine PWB
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective power source PWB. Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.
  Defective engine PWB. Replace the engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.

• Code: C7800
• Description: Broken external thermistor wire
  The thermistor output value is 0.5 V or less.
• Causes: Poor contact in the connector terminals.
  Defective humidity sensor.
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective humidity sensor. Replace the cassette PWB and check for correct operation.

• Code: C7810
• Description: Short-circuited external thermistor wire
  The thermistor output value is 4.5 V or more.
• Causes: Poor contact in the connector terminals.
  Defective humidity sensor
• Remedy: Poor contact in the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective humidity sensor. Replace the cassette PWB and check for correct operation.

• Code: C8170
• Description: Built-in finisher front side registration motor problem
  When the front-side registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s.
• Causes: The front side registration motor connector makes poor contact.
  Defective front side registration motor.
  The front side registration home position sensor connector makes poor contact.
  Defective front side registration home position sensor.
  Defective finisher control PWB.
• Remedy: The front side registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective front side registration motor. Replace front side registration motor.
  The front side registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective front side registration home position sensor. Replace the front side registration home position sensor.
  Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.

• Code: C8180
• Description: Built-in finisher rear side registration motor problem
  When the rear-side registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses.
  When the rear-side registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s.
• Causes: The rear side registration motor connector makes poor contact.
  Defective rear side registration motor.
  The rear side registration home position sensor connector makes poor contact.
  Defective rear side registration home position sensor.
  Defective finisher control PWB.
• Remedy: The rear side registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective rear side registration motor. Replace rear side registration motor.
  The rear side registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective rear side registration home position sensor. Replace the rear side registration home position sensor.
  Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.

• Code: C8190
• Description: Built-in finisher trailing edge registration motor problem
  When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses.
  When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s.
• Causes: The trailing edge registration motor connector makes poor contact.
  Defective trailing edge registration motor.
  The trailing edge registration home position sensor connector makes poor contact.
  Defective trailing edge registration home position sensor.
  Defective finisher control PWB.
• Remedy: The trailing edge registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective trailing edge registration motor. Replace trailing edge registration motor.
  The trailing edge registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  Defective trailing edge registration home position sensor. Replace the trailing edge registration home position sensor.
  Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.

• Code: C8210
• Description: Built-in finisher stapler problem
  The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation.
• Causes: The stapler connector makes poor contact.
  The stapler is blocked with a staple.
  The stapler is broken.
  Defective finisher control PWB.
• Remedy: The stapler connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
  The stapler is blocked with a staple. Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.
  The stapler is broken. Replace the front stapler and check for correct operation.
  Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.

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1. 05-07-2009

   
   

   #1

   

   
   Service Manager
   

   250+ Posts

   

   

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   Rep Power

   32

   CS-1650 Error C-0410
   

   I have a machine that is coding this code a lot. You put a stack of 20 origionals in the and this code will come up. I know the code points to replacing one of the boards, but I was wondering if anyone out there has seen something wierd cause this. Any help would be appreciated.

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2. 05-07-2009

   
   

   #2

   

   
   Technician
   

   

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   Rep Power

   29

   KMA general tech bulletin #70, replace the DP-410 main PCB and adds a ground wire.

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3. 05-12-2009

   
   

   #3

   Replacing the DP-410 main PCB and adding the ground wire usually works, but don’t skip the ground checks called for the TB. We have had several units were the ground contacts on the two motors at the back of the DP did not make good contact causing continued C0410 codes after the upgrade. They are spring steel and push against the case of the motors, reforming them so they make good contact solved the issue.

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4. 05-12-2009

   
   

   #4

   

   
   Service Manager
   

   250+ Posts

   

   

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   Rep Power

   32

   I replaced the whole DOC feeder.
   

   Due to the fact this was an install to a new customer. To make them happy I just brought them the whole doc feeder. I suspect it was the PCB in the Doc feeder because it works now. I will check the grounds on the unit that I have here in the shop. Thanks to all for the advice.

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