Kyocera ошибка 4014

Ошибки Kyocera ECOSYS M2030dn

Ошибки Kyocera ECOSYS M2030pn

Ошибки Kyocera ECOSYS M2035dn

Ошибки Kyocera ECOSYS M2040dn

Ошибки Kyocera ECOSYS M2135dn

Ошибки Kyocera ECOSYS M2530dn

Ошибки Kyocera ECOSYS M2535dn

Ошибки Kyocera ECOSYS M2540dn

Ошибки Kyocera ECOSYS M2540dw

Ошибки Kyocera ECOSYS M2635dn

Ошибки Kyocera ECOSYS M2635dw

Ошибки Kyocera ECOSYS M2640idw

Ошибки Kyocera ECOSYS M3040dn

Ошибки Kyocera ECOSYS M3040idn

Ошибки Kyocera ECOSYS M3145dn

Ошибки Kyocera ECOSYS M3145idn

Ошибки Kyocera ECOSYS M2735dw

Ошибки Kyocera ECOSYS M3540dn

Ошибки Kyocera ECOSYS M3540idn

Ошибки Kyocera ECOSYS M3550idn

Ошибки Kyocera ECOSYS M3560idn

Ошибки Kyocera ECOSYS M3645dn

Ошибки Kyocera ECOSYS M3645idn

Ошибки Kyocera ECOSYS M3655idn

Ошибки Kyocera ECOSYS M3660idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M4125idn

Ошибки Kyocera ECOSYS M4132idn

Ошибки Kyocera ECOSYS M5521cdn

Ошибки Kyocera ECOSYS M5521cdw

Ошибки Kyocera ECOSYS M5526cdn

Ошибки Kyocera ECOSYS M5526cdw

Ошибки Kyocera ECOSYS M6026cdn

Ошибки Kyocera ECOSYS M6026cidn

Ошибки Kyocera ECOSYS M6030cdn

Ошибки Kyocera ECOSYS M6035cidn

Ошибки Kyocera ECOSYS M6230cidn

Ошибки Kyocera ECOSYS M6235cidn

Ошибки Kyocera ECOSYS M6526cdn

Ошибки Kyocera ECOSYS M6526cidn

Ошибки Kyocera ECOSYS M6530cdn

Ошибки Kyocera ECOSYS M6535cidn

Ошибки Kyocera ECOSYS M6630cidn

Ошибки Kyocera ECOSYS M6635cidn

Ошибки Kyocera ECOSYS M8124cidn

Ошибки Kyocera ECOSYS M8130cidn

Ошибки Kyocera ECOSYS P2035d

Ошибки Kyocera ECOSYS P2040dn

Ошибки Kyocera ECOSYS P2040dw

Ошибки Kyocera ECOSYS P2135d

Ошибки Kyocera ECOSYS P2135dn

Ошибки Kyocera ECOSYS P2235dn

Ошибки Kyocera ECOSYS P2235dw

Ошибки Kyocera ECOSYS P3045dn

Ошибки Kyocera ECOSYS P3050dn

Ошибки Kyocera ECOSYS P3055dn

Ошибки Kyocera ECOSYS P3060dn

Ошибки Kyocera ECOSYS P3145dn

Ошибки Kyocera ECOSYS P3150dn

Ошибки Kyocera ECOSYS P3155dn

Ошибки Kyocera ECOSYS P3160dn

Ошибки Kyocera ECOSYS P3260dn

Ошибки Kyocera ECOSYS P4035dn

Ошибки Kyocera ECOSYS P4040dn

Ошибки Kyocera ECOSYS P5021cdn

Ошибки Kyocera ECOSYS P5021cdw

Ошибки Kyocera ECOSYS P5026cdn

Ошибки Kyocera ECOSYS P5026cdw

Ошибки Kyocera ECOSYS P6021cdn

Ошибки Kyocera ECOSYS P6026cdn

Ошибки Kyocera ECOSYS P6030cdn

Ошибки Kyocera ECOSYS P6035cdn

Ошибки Kyocera ECOSYS P6130cdn

Ошибки Kyocera ECOSYS P6230cdn

Ошибки Kyocera ECOSYS P6235cdn

Ошибки Kyocera ECOSYS P7035cdn

Ошибки Kyocera ECOSYS P7040cdn

Ошибки Kyocera ECOSYS P7240cdn

Ошибки Kyocera ECOSYS P8060cdn

Ошибки Kyocera FS-C8600DN

Ошибки Kyocera FS-C8650DN

Ошибки Kyocera FS1016MFP

Ошибки Kyocera FS1018MFP

Ошибки Kyocera FS1020MFP

Ошибки Kyocera FS1024MFP

Ошибки Kyocera FS1025MFP

Ошибки Kyocera FS1028MFP

Ошибки Kyocera FS1030MFP

Ошибки Kyocera FS1035MFP

Ошибки Kyocera FS1040

Ошибки Kyocera FS1050

Ошибки Kyocera FS1060DN

Ошибки Kyocera FS1100

Ошибки Kyocera FS1110

Ошибки Kyocera FS1116MFP

Ошибки Kyocera FS1118MFP

Ошибки Kyocera FS1120

Ошибки Kyocera FS1120MFP

Ошибки Kyocera FS1124MFP

Ошибки Kyocera FS1125MFP

Ошибки Kyocera FS1128MFP

Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

Ошибки Kyocera FS1220MFP

Ошибки Kyocera FS1300D

Ошибки Kyocera FS1320D

Ошибки Kyocera FS1320MFP

Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

Ошибки Kyocera FS6025MFP

Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

Ошибки Kyocera FS6525MFP

Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

Ошибки Kyocera FS6950DN

Ошибки Kyocera FS8000CD

Ошибки Kyocera FS8000CN

Ошибки Kyocera FS8100DN

Ошибки Kyocera TASKalfa 180

Ошибки Kyocera TASKalfa 1800

Ошибки Kyocera TASKalfa 1801

Ошибки Kyocera TASKalfa 181

Ошибки Kyocera TASKalfa 205c

Ошибки Kyocera TASKalfa 220

Ошибки Kyocera TASKalfa 2200

Ошибки Kyocera TASKalfa 2201

Ошибки Kyocera TASKalfa 221

Ошибки Kyocera TASKalfa 2420w

Ошибки Kyocera TASKalfa 2460ci

Ошибки Kyocera TASKalfa 2470ci

Ошибки Kyocera TASKalfa 250ci

Ошибки Kyocera TASKalfa 2510i

Ошибки Kyocera TASKalfa 2520i

Ошибки Kyocera TASKalfa 255

Ошибки Kyocera TASKalfa 2550ci

Ошибки Kyocera TASKalfa 2551ci

Ошибки Kyocera TASKalfa 2552ci

Ошибки Kyocera TASKalfa 2553ci

Ошибки Kyocera TASKalfa 255b

Ошибки Kyocera TASKalfa 255c

Ошибки Kyocera TASKalfa 265ci

Ошибки Kyocera TASKalfa 300ci

Ошибки Kyocera TASKalfa 300i

Ошибки Kyocera TASKalfa 3010i

Ошибки Kyocera TASKalfa 3011i

Ошибки Kyocera TASKalfa 305

Ошибки Kyocera TASKalfa 3050ci

Ошибки Kyocera TASKalfa 3051ci

Ошибки Kyocera TASKalfa 306ci

Ошибки Kyocera TASKalfa 307ci

Ошибки Kyocera TASKalfa 308ci

Ошибки Kyocera TASKalfa 3212i

Ошибки Kyocera TASKalfa 3252ci

Ошибки Kyocera TASKalfa 3253ci

Ошибки Kyocera TASKalfa 3500i

Ошибки Kyocera TASKalfa 3501i

Ошибки Kyocera TASKalfa 350ci

Ошибки Kyocera TASKalfa 3510i

Ошибки Kyocera TASKalfa 3511i

Ошибки Kyocera TASKalfa 3550ci

Ошибки Kyocera TASKalfa 3551ci

Ошибки Kyocera TASKalfa 3552ci

Ошибки Kyocera TASKalfa 3553ci

Ошибки Kyocera TASKalfa 356ci

Ошибки Kyocera TASKalfa 358ci

Ошибки Kyocera TASKalfa 4002i

Ошибки Kyocera TASKalfa 4003i

Ошибки Kyocera TASKalfa 400ci

Ошибки Kyocera TASKalfa 4012i

Ошибки Kyocera TASKalfa 4052ci

Ошибки Kyocera TASKalfa 4053ci

Ошибки Kyocera TASKalfa 406ci

Ошибки Kyocera TASKalfa 408ci

Ошибки Kyocera TASKalfa 420i

Ошибки Kyocera TASKalfa 4500i

Ошибки Kyocera TASKalfa 4501i

Ошибки Kyocera TASKalfa 4550ci

Ошибки Kyocera TASKalfa 4551ci

Ошибки Kyocera TASKalfa 4820w

Ошибки Kyocera TASKalfa 5002i

Ошибки Kyocera TASKalfa 5003i

Ошибки Kyocera TASKalfa 500ci

Ошибки Kyocera TASKalfa 5052ci

Ошибки Kyocera TASKalfa 5053ci

Ошибки Kyocera TASKalfa 508ci

Ошибки Kyocera TASKalfa 520i

Ошибки Kyocera TASKalfa 5500i

Ошибки Kyocera TASKalfa 5501i

Ошибки Kyocera TASKalfa 550c

Ошибки Kyocera TASKalfa 552ci

Ошибки Kyocera TASKalfa 5550ci

Ошибки Kyocera TASKalfa 5551ci

Ошибки Kyocera TASKalfa 6002i

Ошибки Kyocera TASKalfa 6003i

Ошибки Kyocera TASKalfa 6052ci

Ошибки Kyocera TASKalfa 6053ci

Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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Введите код, указанный на картинке:


Code

Contents

4013

Polygon motor (M) startup

error

Polygon motor (M) is not sta-

bilized within 10 s since the

motor is activated.

4014

Polygon motor (Y) startup

error

Polygon motor (Y) is not stabi-

lized within 10 s since the

motor is activated.

4101

BD initialization problem (K)

BD is not detected within one

second after the polygon

motor stabilizes.

4102

BD initialization problem (C)

BD is not detected within one

second after the polygon

motor stabilizes.

Causes

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Laser scanner unit (M) and LSU connect

PWB(YC7)

LSU connect PWB and engine PWB (YC12)

Defective motor.

Replace the Laser scanner unit (M).

Defective PWB.

Replace the engine PWB or LSU connect

PWB and check for correct operation

(see page 1-5-32).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Laser scanner unit (Y) and LSU connect

PWB(YC8)

LSU connect PWB and engine PWB (YC12)

Defective motor.

Replace the Laser scanner unit (Y).

Defective PWB.

Replace the engine PWB or LSU connect

PWB and check for correct operation

(see page 1-5-32).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

BDPWB and APCPWB

APCPWB and LSU connect PWB (YC1)

LSU connect PWB and engine PWB (YC12)

Defective

Replace the Laser scanner unit (K).

APCPWB.

(see page 1-5-20)

Defective BDPWB.

Defective Main

Replace the main PWB and check for cor-

PWB.

rect operation (see page 1-5-31).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

BDPWB and APCPWB

APCPWB and LSU connect PWB (YC2)

LSU connect PWB and engine PWB (YC12)

Defective

Replace the Laser scanner unit (C).

APCPWB.

(see page 1-5-20)

Defective BDPWB.

Defective Main

Replace the main PWB and check for cor-

PWB.

rect operation (see page 1-5-31).

1-4-20

Check procedures/

corrective measures

2MY/2MZ

Содержание

  • 1 Самые распространенные коды ошибок принтеров Kyocera
  • 2 Код C7990
  • 3 Способ №2. Замена чипа
  • 4 Другие неисправности
  • 5 Способ №1. Сброс счетчика страниц / тонера
  • 6 Сброс ошибок у принтеров Kyocera своими руками
  • 7 Способы решения проблемы
    • 7.1 Сброс сообщения о неоригинальном тонере на Kyocera fs 1040
  • 8  
  • 9  
  • 10  
  • 11  
  • 12  
  • 13  
  • 14 Значения мигания индикаторов

Самые распространенные коды ошибок принтеров Kyocera

Слово «ошибка» на английском языке будет «ошибка», поэтому большинство кодов начинаются с заглавной E.

Итак, какие ошибки могут возникать в принтерах Kyocera FS 1020MFP японского производства:

1.E-0002. Указывает, что картридж с тонером не подходит для региональных спецификаций. Вам нужно использовать другой картридж.
2.E-0003. Эта ошибка указывает на то, что память сканера заполнена. Будут доступны только самые последние отсканированные изображения. Чтобы сбросить ошибку E-0003, необходимо очистить память сканера. Для этого нажмите Стоп / Сброс.

Стирание памяти

Стирание памяти

3.E-0007. Значит, для печати не хватает чернил. Исправить код 07 просто — нужно добавить тонер.
4. При открытой задней или передней крышке МФУ Kyocera не работает и выдает код ошибки E-0008.
5. После печати или копирования большого количества бумаги (сто листов), если лоток не опорожняется, отображается сообщение об ошибке принтера Kyocera E-0009. Вам нужно удалить листы и нажать кнопку Старт, чтобы продолжить работу.
6. Иногда выдается код E-0012, что означает, что задача не может быть выполнена из-за нехватки оперативной памяти. Для решения этой проблемы необходимо изменить разрешение печати с 1200 на 600. Порядок действий описан в инструкции.
7. Когда появится код E-0014, загрузите бумагу нужного формата во входной лоток. Размер листов определяется драйвером принтера.
8. Если вы забыли подключить сетевой или USB-кабель, принтер отобразит код ошибки E-0015. Нужно нажать Stop / Reset, подключить кабель и снова нажать эту кнопку.

Замена картриджа с тонером

Замена картриджа с тонером

В японских принтерах Kyocera FS 1020MFP могут возникать ошибки, как описанные в предыдущем разделе, так и конкретные ошибки. Все коды можно найти в инструкции по эксплуатации.

Код C7990

Этот номер ошибки на моделях FS 1020MFP указывает на сигнал о переполнении тонера.

Ошибка C7990

Ошибка C7990

Причин возникновения ошибки C7990 может быть три:

• неисправна плата PWB;
• неисправен датчик количества краски;
• бункер действительно полон — рекомендуется заменить барабан.

Барабан

Барабан

В первых двух случаях необходимо обратиться в сервисный центр.

В третьем случае появления кода C7990, если ресурс барабана еще не исчерпан, можно очистить бункер для краски. Делают они это так:

1. Откройте переднюю крышку и выньте блок проявки.
2. Подойдите к барабану.
3. Осторожно откройте крышку бункера и удалите краску.
4. Соберите прибор в обратном порядке.

Как видите, ошибку принтера Kyocera C7990 легко устранить самостоятельно, а обращаться к специалистам нужно только тогда, когда карты действительно плохие.

Основные ошибки принтеров Kyocera

Способ №2. Замена чипа

Альтернативный вариант сброса счетчика вручную — замена микросхемы. Вы можете заправлять картридж принтера KyoceraFS-1040 сколько угодно, но благодаря установке нового защитного чипа устройство не распознает замену расходного материала.

Ошибочно многие пользователи считают неисправностью, когда на корпусе принтера Kuoser 1040 горит красная кнопка с сообщением «Внимание» и принтер не печатает присланные ему документы. В этом материале мы рассмотрим, в каких случаях это происходит, что делать, как быстро все отремонтировать в домашних условиях, не обращаясь в сервисный центр. Инструкции применимы ко многим моделям Kyocera. Например, fs1040 взят из-за его популярности.

Другие неисправности

Также возможно появление таких кодов:

• C-F040. Вам нужно выключить и снова включить устройство, нажав кнопку питания.
• J-0511. Код указывает на то, что бумага застряла под задней крышкой. Инструкции описывают, как удалить бумагу в соответствующем разделе.
• ПФ. Принтер предложит вам добавить бумагу во входной лоток.

Основные ошибки принтеров Kyocera

Как видите, принтеры японской компании Kyocera выходят из строя редко. Чаще всего ошибки возникают из-за неправильных или неосторожных действий. Вы можете исправить их самостоятельно, но если не уверены в своих силах, лучше проконсультироваться со специалистом.

Способ №1. Сброс счетчика страниц / тонера

Чтобы запустить принтер KyoceraFS-1040, просто сбросьте счетчик страниц / тонера, удерживая нажатыми кнопки «Отмена» и «GO».

Единственная проблема заключается в том, что удаление предупреждения принтера об использовании неоригинального картриджа может привести к аннулированию гарантии. Так как устройство записывает абсолютно все ошибки в «Журнал событий».

Сброс ошибок у принтеров Kyocera своими руками

Сбрасывая ошибки в принтерах Kyocera, необходимо понимать ряд мер, которые опытный пользователь может потенциально предпринять для восстановления и запуска печатающих устройств без обращения в сервисный центр.

Ошибка №

Это вызывает

Решение

E-0001

В принтер установлен совместимый картридж или повреждена микросхема расходных материалов. Проблему можно решить несколькими способами:

1 установите оригинальный картридж;

2 замена поврежденного чипа;

3 прошивки принтера — так что любой картридж можно устанавливать в принтер неограниченное количество раз;

4 сброс ошибки — держать нажатыми несколько секунд кнопки «Режим» и «Сброс».

E-0002

Регион используемого картриджа не соответствует техническим характеристикам принтера. Проблему можно решить несколькими способами:

1. Установите картридж, соответствующий региону принтера;

3 прошивки принтера.

E-0003

Память печатающего устройства заполнена. Распечатайте уже отсканированные документы или сбросьте операцию с помощью соответствующей кнопки.

E-0007

В картридже закончился тонер. Замените картридж на новый, оригинальный, совместимый или заправьте расходный материал.

E-0008

Одна из крышек принтера не закрыта. Закройте переднюю и заднюю крышки принтера до щелчка.

E-0009

Лоток для печати заполнен. Удалите отпечатанную бумагу и возобновите печать, нажав кнопку «Пуск».

E-0012

Память принтера заполнена. Измените разрешение печати до 600 dpi.

E-0014

Установлен формат бумаги, не поддерживаемый принтером. Замените бумагу листами совместимого размера.

Иногда функциональность принтера может быть ограничена на программном уровне.

Для расширения диапазона форматов рекомендуется обновить программное обеспечение печатающего устройства.

E-0015

1. В принтере нет питания.

2. Сетевой кабель не подключен.

3. На ПК нет драйверов. Проверьте целостность сетевого кабеля.

При необходимости установите драйвер.

E-0018

Выбранный файл отсутствует в очереди печати. Сбросьте операцию, нажав кнопку «Сброс». Затем выберите новый файл и продолжите печать.

E-0019

Формат печати не поддерживается принтером. Сбросьте операцию, нажав кнопку «Сброс».

J-0511

Бумага замята. Осторожно удалите оставшуюся бумагу из корпуса принтера.

ПФ

Во входном лотке нет бумаги. Загрузите бумагу во входной лоток и возобновите печать, нажав кнопку «Пуск».

Способы решения проблемы

Сброс сообщения о неоригинальном тонере на Kyocera fs 1040

Если вышеперечисленные варианты не сработали, то, скорее всего, проблема в самом картридже. Дело в том, что он оснащен датчиком уровня тонера и чипом, отслеживающим количество отпечатанных листов. Когда расходный материал заканчивается или, согласно чипу, он должен закончиться, печать блокируется до тех пор, пока он не будет заменен новым картриджем. Именно это и произошло в нашей ситуации.

Есть три варианта решения проблемы:

  1. Купите новый картридж и продолжайте его печатать. Это недешево.
  2. После каждой пополнения порошка следует заменять чип, который начнет отсчет количества распечатанных документов с нуля.
  3. Сбросить счетчик на микросхеме. Сделать это несложно, но делать это нужно каждый раз при включении устройства.

Инструкции по сбросу:

  • Включите устройство.
  • Подождите, пока двигатель остановится и красный свет не начнет мигать.
  • Одновременно нажмите кнопки «Пуск» и «Отмена» на 5-7 секунд».
  • Нажмите и удерживайте, пока красный и зеленый не начнут мигать по очереди.
  • Ждем завершения процесса.
  • Пытаюсь распечатать.

 

 

 

 

 

 

Значения мигания индикаторов

  • Ничего не горит и уведомлений нет, значит, устройство полностью готово к работе.
  • Медленное мигание кнопки означает, что в лотке нет бумаги или в картридже низкий уровень пыли.
  • Индикатор мигает быстрее: внутри устройства застрял лист бумаги, лоток окончательной обработки заполнен, и распечатки невозможно вставить, вся память принтера заполнена и используются неоригинальные расходные материалы.
  • Индикатор горит и не гаснет. Проверьте, закрыты ли крышки. Тонер для печати, возможно, уже закончился.

Если у вас возникли трудности с определением причин появления сообщения «Внимание», вы можете воспользоваться специальным программным обеспечением от инженеров компании — «Kyocera Client Tool». Эта утилита поможет вам более точно диагностировать проблему. Вы можете найти его на сайте компании или на диске с драйверами принтера.

Источники

  • http://printergid.ru/neispravnosti/oshibki-kyocera
  • https://dudom.ru/kompjutery/kyocera-1040-indikacija-oshibok/
  • https://window-10.ru/ecosys-fs-1020mfp-oshibka-e7/

[свернуть]

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.
  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective flash memory.
    Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective flash memory.
    Defective engine PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Improper installation EEPROM.
    Device damage of EEPROM.
  • Remedy: Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error
    (engine PWB) Reading data from EEPROM is abnormal.
  • Causes: Data damage of EEPROM.
  • Remedy: Contact the Service Administrative Division.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM.
    Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0620
  • Description: FAX image DIMM error
    DIMM is not installed correctly. DIMM cannot be accessed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: Poor contact in the connector terminals.
    Defective main PWB.
  • Remedy: Poor contact in the connector terminals. Check the connection the signal cable for CIS and the main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: Defective hard disk.
    Defective main PWB.
  • Remedy: Defective hard disk. Replace the hard disk and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0650
  • Description: FAX image DIMM check error
    Improper DIMM is installed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB.
    Defective main PWB.
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0870
  • Description: FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
  • Causes: Improper installation FAX control PWB.
    Defective FAX control PWB or main PWB.
  • Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
    Defective FAX control PWB or main PWB. Replace the FAX control PWB or main PWB and check for correct operation.
  • Code: 0900
  • Description: FAX software incompatible detection error
    Incompatible FAX control PWB is installed.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0970
  • Description: 12 V power down detect
    Power is disconnected during sleeping.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 0980
  • Description: 24 V power down detect
    24V disconnection signal is detected for 1 s and 12V disconnection signal is not detected.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 1000
  • Description: MP lift motor error
    After the MP lift motor is driven, the ON status of MP lift sensors 1 and 2 cannot be detected for 1.5 s.
  • Causes: Defective MP plate elevation mechanism.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective MP lift motor.
    Defective engine PWB.
  • Remedy: Defective MP plate elevation mechanism. Check to see if the MP plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP lift motor and relay PWB (YC3) Relay PWB (YC12) and feed PWB 1 (YC17) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective MP lift motor. Replace the MP lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor 1 error
    After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor
    Defective lift motor 1.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 1 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 1. Replace the lift motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: Lift motor 2 error
    After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective lift motor 2.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 2 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 2. Replace the lift motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1030
  • Description: PF lift motor 1 error (paper feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 2 error (paper feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1050
  • Description: SM lift motor error (side multi tray)
    After cassette 5 is inserted, SM lift sensor does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SM lift motor.
    Defective SM main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM lift motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM lift motor. Replace the SM lift motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1060
  • Description: PF lift motor 1 error (side paper feeder)
    After cassette 6 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1070
  • Description: PF lift motor 2 error (side paper feeder)
    After cassette 7 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1100
  • Description: PF lift motor 1 error (large capacity feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1110
  • Description: PF lift motor 2 error (large capacity feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: SD lift motor error (side deck)
    After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD lift motor.
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD lift motor and SD main PWB (YC8)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD lift motor. Replace the SD lift motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 1250
  • Description: SM multi feed sensor communication error (side multi tray)
    A communication error is detected 3 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1350
  • Description: SM multi feed sensor error (side multi tray)
    The SM multi feed sensor has signaled the presence of paper for 10 ms continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1450
  • Description: SM multi feed sensor backup error (side multi tray)
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1710
  • Description: Side multi tray incompatible detection error
    The side multi tray has been installed with a device to which it is incompatible.
  • Causes: The side multi tray is installed with a device to which it is incompatible.
  • Remedy: The side multi tray must be installed with the devices to which it is compatible.
  • Code: 1720
  • Description: Paper feeder incompatible detection error
    The paper feeder has been installed with a device to which it is incompatible.
  • Causes: The paper feeder is installed with a device to which it is incompatible.
  • Remedy: The paper feeder must be installed with the devices to which it is compatible.
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1810
  • Description: Side multi tray communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Side paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
    Defective PF main PWB.
  • Remedy: Improper installation side paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and SM main PWB (YC4) SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1910
  • Description: Side multi tray EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective SM main PWB.
    Device damage of EEPROM.
  • Remedy: Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1920
  • Description: Side paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1950
  • Description: Transfer belt unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer belt unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer belt unit. Replace the transfer belt unit and check for correct operation.
  • Code: 2101
  • Description: Developer motor K error
    After developer motor K is driven, the ready signal does not turn to L within 5 s. After developer motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective developer motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor K and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor K. Replace the developer motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2102
  • Description: Developer motor MCY error
    After developer motor MCY is driven, the ready signal does not turn to L within 5 s. After developer motor MCY is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective developer motor MCY.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor MCY and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor MCY. Replace the developer motor MCY.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2201
  • Description: Drum motor K steady-state error
    After drum motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2202
  • Description: Drum motor C steady-state error [45 ppm/55 ppm model]
    After drum motor C is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2202
  • Description: Drum motor MCY steady-state error [30 ppm/35 ppm model]
    After drum motor MCY is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor MCY.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor MCY and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor MCY. Replace the drum motor MCY.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2203
  • Description: Drum motor M steady-state error
    After drum motor M is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2204
  • Description: Drum motor Y steady-state error
    After drum motor Y is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2211
  • Description: Drum motor K startup error
    Drum motor K is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2212
  • Description: Drum motor C startup error
    Drum motor C is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2213
  • Description: Drum motor M startup error
    Drum motor M is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2214
  • Description: Drum motor Y startup error
    Drum motor Y is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2300
  • Description: Fuser motor error
    After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser motor and feed PWB 1 (YC18) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2550
  • Description: Paper feed motor error
    After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective paper feed motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed motor and feed PWB 2 (YC2) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective paper feed motor. Replace the paper feed motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF paper feed motor error (large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder)
  • Code: 2610
  • Description: PF paper feed motor error (paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2640
  • Description: SD paper feed motor error (side deck)
    After SD paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD paper feed motor
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD paper feed motor and SD main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD paper feed motor. Replace the SD paper feed motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 2650
  • Description: SM paper feed motor error (side multi tray)
    After SM paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SM paper feed motor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM paper feed motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM paper feed motor. Replace the SM paper feed motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 2660
  • Description: PF paper feed motor error (side large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2670
  • Description: PF paper feed motor error (side paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2700
  • Description: Color release motor error
    When the color release motor is driven, the color release sensor does not turn on/off for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective color release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Color release motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective color release motor. Replace the color release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2730
  • Description: Transfer release motor error
    When the transfer release motor is driven, the transfer release sensor does not turn on/off for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer release motor and relay PWB (YC14) Relay PWB (YC14) and feed PWB 1 (YC14) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer release motor. Replace the transfer release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2760
  • Description: Transfer motor startup error
    Transfer motor is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor
    Defective transfer motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2770
  • Description: Transfer skew error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer skew sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer skew sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2780
  • Description: Transfer skew sensor error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer skew sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer skew sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2790
  • Description: Transfer skew motor error
    When the transfer skew motor is driven, timeouts were detected twice in a row.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer skew motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer skew motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer skew motor. Replace the transfer skew motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2820
  • Description: Transfer motor steady-state error
    After transfer motor is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2840
  • Description: Transfer cleaning motor error
    After transfer cleaning motor is driven, the ready signal does not turn to L within 2 s.
    After transfer cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective transfer cleaning motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer cleaning motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer cleaning motor. Replace the transfer cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2850
  • Description: Transfer belt sensor error
    The signal is not received for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector
    Defective transfer belt sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt sensor and engine PWB (YC3)
    Defective transfer belt sensor. Replace the transfer belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2860
  • Description: Transfer belt sensor error
    The signal is not received for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective transfer belt sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt sensor and engine PWB (YC3)
    Defective transfer belt sensor. Replace the transfer belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2950
  • Description: Motor control PWB communication error
    A communication error from the motor control PWB is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective motor control PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Motor control PWB (YC3) and engine PWB (YC9)
    Defective motor control PWB. Replace the motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on or at the start of copying using the table.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective home position sensor.
    Defective scanner motor.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and ISC PWB (YC8) Scanner motor and ISC PWB (YC5) ISC PWB (YC3) and main PWB (YC11)
    Defective home position sensor. Replace the home position sensor.
    Defective scanner motor. Replace the scanner motor.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3200
  • Description: Exposure lamp error
    When input value at the time of LED lamp PWB illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LED lamp PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LED lamp PWB and ISC PWB (YC6) ISC PWB (YC3) and main PWB (YC11)
    Defective LED lamp PWB. Replace the LED lamp PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3210
  • Description: CIS lamp error
    When input value at the time of CIS illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2)
    Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3300
  • Description: Optical system (AGC) error
    After AGC, correct input is not obtained at CCD.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective exposure lamp.
    Defective CCD PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and main PWB (YC11)
    Defective exposure lamp. Replace the LED lamp PWB and check for correct operation.
    Defective CCD PWB. Replace the CCD PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3310
  • Description: CIS AGC error
    After AGC, correct input is not obtained at CIS.
  • Causes: Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC An error code is detected.
  • Causes: Defective connector cable or poor contact in the connector
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ISC PWB (YC3) and main PWB (YC11)
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3700
  • Description: Scanner device error
  • Causes: CCD connector inserted incorrectly.
  • Remedy: Reinsert the image scanner unit connector if necessary.
  • Code: 3800
  • Description: AFE error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3900
  • Description: Backup memory read/write error (ISC PWB)
    Read and write data does not match.
  • Causes: Defective backup memory or PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 4001
  • Description: Polygon motor K synchronization error
    After polygon motor K is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4002
  • Description: Polygon motor C synchronization error
    After polygon motor C is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4003
  • Description: Polygon motor M synchronization error
    After polygon motor M is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4004
  • Description: Polygon motor Y synchronization error
    After polygon motor Y is driven, the ready signal does not turn to L within 30 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4011
  • Description: Polygon motor K steady-state error
    After polygon motor K is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4012
  • Description: Polygon motor C steady-state error
    After polygon motor C is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4013
  • Description: Polygon motor M steady-state error
    After polygon motor M is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector
    Defective polygon motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4014
  • Description: Polygon motor Y steady-state error
    After polygon motor Y is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4101
  • Description: BD initialization error K
    After polygon motor K is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4102
  • Description: BD initialization error C
    After polygon motor C is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4103
  • Description: BD initialization error M
    After polygon motor M is driven, ASIC detects a BD error for 1 s
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4104
  • Description: BD initialization error Y
    After polygon motor Y is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4201
  • Description: BD steady-state error K
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4202
  • Description: BD steady-state error C
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4203
  • Description: BD steady-state error M
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4204
  • Description: BD steady-state error Y
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB Y.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4300
  • Description: Polygon motor phase error
    ASIC won’t settle in completion of phase adjustment for 2 seconds after a BD signal is detected.
  • Causes: Defective laser scanner unit.
    Defective engine PWB.
  • Remedy: Defective laser scanner unit. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4600
  • Description: LSU cleaning motor error
    After LSU cleaning motor is driven, the ready signal does not turn to L within 2 s. After LSU cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective LSU cleaning motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU cleaning motor and engine PWB (YC21)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective LSU cleaning motor. Replace the LSU cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5101
  • Description: Main high-voltage error K
    Abnormality of charger roller K is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC4) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5102
  • Description: Main high-voltage error C
    Abnormality of charger roller C is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC2) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5103
  • Description: Main high-voltage error M
    Abnormality of charger roller M is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC3) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5104
  • Description: Main high-voltage error Y
    Abnormality of charger roller Y is detected when Vpp adjustment.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC1) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    Fuser thermistor 1 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 60 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 1.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 1. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 1 wire
    Input from fuser thermistor 1 is 984 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6040
  • Description: Fuser heater error
    Input from fuser thermistor 1 is abnormal value continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6050
  • Description: Abnormally low fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 1.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 4 temperature
    Fuser thermistor 1 detects a temperature higher than 190°C/374°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 4.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 4. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 4 wire
    Input from fuser thermistor 4 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 4 wire.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 4 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6150
  • Description: Abnormally low fuser thermistor 4 temperature
    Fuser thermistor 4 detects a temperature lower than 30°C/ 86°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 1.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6200
  • Description: Broken fuser edge heater wire
    Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 60 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature higher than 250°C/482°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 2.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 2. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6230
  • Description: Broken fuser thermistor 2 wire
    Input from fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 2 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 2 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6250
  • Description: Abnormally low fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature lower than 50°C/ 122°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 2.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 2. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6320
  • Description: Abnormally high fuser thermistor 3 temperature
    Fuser thermistor 3 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 3.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 3. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6330
  • Description: Broken fuser thermistor 3 wire
    Input from fuser thermistor 3 is 992 or more (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 3 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 3 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6610
  • Description: Fuser release motor error
    When the fuser release motor is driven, the fuser release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser release motor. Replace the fuser release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6710
  • Description: Fuser IH PWB CPU reset error
    Watch doc timer has been overflowed.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6720
  • Description: Fuser IH belt rotation error
    A belt rotating pulse is not received for 1 second.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser belt sensor.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6730
  • Description: Abnormally high fuser IH PWB temperature 1
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6740
  • Description: Abnormally high fuser IH PWB temperature 2
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6750
  • Description: Fuser IH output over-current error
    The output current is greater than 75A for 10 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6760
  • Description: Fuser IH input over-current error
    The input current is greater than 20A for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6770
  • Description: Fuser IH low electric power error
    The preset power is less than 0.6 times of it for 120 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6780
  • Description: Fuser IH input over-voltage error
    The input voltage is greater than 140V for 200 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6900
  • Description: Fuser front fan motor error
    When the fuser front fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser front fan motor.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser front fan motor and front PWB (YC4) Front PWB (YC3) and engine PWB (YC7)
    Defective fuser front fan motor. Replace the fuser front fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6910
  • Description: Fuser rear fan motor error
    When the fuser rear fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser rear fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser rear fan motor and engine PWB (YC26)
    Defective fuser rear fan motor. Replace the fuser rear fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6920
  • Description: Fuser edge fan motor 1 error
    When the fuser edge fan motor 1 is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser edge fan motor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser edge fan motor and engine PWB (YC26)
    Defective fuser edge fan motor 1. Replace fuser edge fan motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6930
  • Description: Fuser edge fan motor 2 error
    When the fuser edge fan motor 2 is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser edge fan motor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, Fuser edge fan motor 2 and fuser PWB (YC2) Fuser PWB (YC1) and engine PWB (YC26)
    Defective fuser edge fan motor 2. Replace fuser edge fan motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6940
  • Description: IH fan motor error
    When the IH fan motor is driven, the alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective IH fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. IH fan motor and feed PWB 1 (YC11) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective IH fan motor. Replace the IH fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6950
  • Description: Fuser IH PWB communication error
    No response is received in 30 ms since a command is sent to IHCPU. A checksum error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6960
  • Description: Current PWB error
    Less than 1A is continuously observed for 5 seconds.
  • Causes: Defective current PWB.
  • Remedy: Replace the current PWB and check for correct operation.
  • Code: 6990
  • Description: Fuser power supply incompatibility
    Information won’t match between the engine backup and the fuser IH PWB.
  • Causes: Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7001
  • Description: Toner motor K error
    When the toner motor K is driven, the pulse of screw sensor K is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor K.
    Defective toner motor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor K and engine PWB (YC27)
    Defective screw sensor K. Replace the screw sensor K.
    Defective toner motor K. Replace the toner motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7002
  • Description: Toner motor C error
    When the toner motor C is driven, the pulse of screw sensor C is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor C.
    Defective toner motor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor C and engine PWB (YC27)
    Defective screw sensor C. Replace the screw sensor C.
    Defective toner motor C. Replace the toner motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7003
  • Description: Toner motor M error
    When the toner motor M is driven, the pulse of screw sensor M is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor M.
    Defective toner motor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor M and engine PWB (YC27)
    Defective screw sensor M. Replace the screw sensor M.
    Defective toner motor M. Replace the toner motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7004
  • Description: Toner motor Y error
    When the toner motor Y is driven, the pulse of screw sensor Y is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective screw sensor Y.
    Defective toner motor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor Y and engine PWB (YC27)
    Defective screw sensor Y. Replace the screw sensor Y.
    Defective toner motor Y. Replace the toner motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7101
  • Description: Toner sensor K error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor K and front PWB (YC7) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7102
  • Description: Toner sensor C error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7103
  • Description: Toner sensor M error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7104
  • Description: Toner sensor Y error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7200
  • Description: Broken outer temperature sensor 2 wire The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7210
  • Description: Short-circuited outer temperature sensor 2
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 2.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7221
  • Description: Broken LSU thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector
    Defective LSU thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7222
  • Description: Broken LSU thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7223
  • Description: Broken LSU thermistor M wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7224
  • Description: Broken LSU thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7231
  • Description: Short-circuited LSU thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7232
  • Description: Short-circuited LSU thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor C
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7233
  • Description: Short-circuited LSU thermistor M The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7234
  • Description: Short-circuited LSU thermistor Y
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7241
  • Description: Broken developer thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor K.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7242
  • Description: Broken developer thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7243
  • Description: Broken developer thermistor M wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor M.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7244
  • Description: Broken developer thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7251
  • Description: Short-circuited developer thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor K.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7252
  • Description: Short-circuited developer thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor C.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7253
  • Description: Short-circuited developer thermistor M
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector
    Defective developer thermistor M.
    Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7254
  • Description: Short-circuited developer thermistor Y wire
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor Y.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7401
  • Description: Developer unit K type mismatch error
    Absence of the developer unit K is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7402
  • Description: Developer unit C type mismatch error
    Absence of the developer unit C is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7403
  • Description: Developer unit M type mismatch error
    Absence of the developer unit M is detected.
  • Causes: Defective connector cable or poor contact in the connector
    Different type of the developer unit is installed
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7404
  • Description: Developer unit Y type mismatch error
    Absence of the developer unit Y is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7601
  • Description: ID sensor 1 error
    An abnormal value is detected in the input data to ID sensor 1.
  • Causes: Defective connector cable or poor contact in the connector
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 1 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7602
  • Description: ID sensor 2 error
    An abnormal value is detected in the input data to ID sensor 2.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 2 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken outer temperature sensor 1 wire
    The sensor input sampling is greater than 255.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 1 and front PWB (YC16) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 1. Replace outer temperature sensor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7810
  • Description: Short-circuited outer temperature sensor 1
    The sensor input sampling is less than 0.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor 1.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 1 and front PWB (YC16) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 1. Replace outer temperature sensor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7901
  • Description: Drum K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB K and front PWB (YC7) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB K. Replace the drum unit K.
  • Code: 7902
  • Description: Drum C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB C and front PWB (YC12) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB C. Replace the drum unit C.
  • Code: 7903
  • Description: Drum M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB M and front PWB (YC10) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB M. Replace the drum unit M.
  • Code: 7904
  • Description: Drum Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB Y and front PWB (YC14) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB Y. Replace the drum unit Y.
  • Code: 7911
  • Description: Developer unit K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit K. Replace the developer unit K.
  • Code: 7912
  • Description: Developer unit C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit C. Replace the developer unit C.
  • Code: 7913
  • Description: Developer unit M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit M. Replace the developer unit M.
  • Code: 7914
  • Description: Developer unit Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit Y. Replace the developer unit Y.
  • Code: 7941
  • Description: Laser scanner unit K EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB K and LSU relay PWB (YC5) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB K. Replace the laser scanner unit.
  • Code: 7942
  • Description: Laser scanner unit C EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB C and LSU relay PWB (YC10) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB C. Replace the laser scanner unit.
  • Code: 7943
  • Description: Laser scanner unit M EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB M and LSU relay PWB (YC8) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB M. Replace the laser scanner unit.
  • Code: 7944
  • Description: Laser scanner unit Y EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB Y and LSU relay PWB (YC12) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB Y. Replace the laser scanner unit.
  • Code: 8010
  • Description: Punch motor error 1
    When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch home position sensor.
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch home position sensor. Replace the punch home position sensor.
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8020
  • Description: Punch motor error 2
    Home position is not obtained in 3 seconds after home position is initialized or in standby.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8030
  • Description: Punch motor error 3
    Home position does not turn from On to Off in 50 ms after home position has been initialized.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8090
  • Description: DF paddle motor error
    When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF paddle sensor
    Defective DF paddle motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC15) DF paddle sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC11) DF paddle sensor and DF main PWB (YC20)
    Defective DF paddle sensor. Replace the DF paddle sensor.
    Defective DF paddle motor. Replace the DF paddle motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8100
  • Description: DF eject release motor error
    When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF bundle discharge sensor.
    Defective DF eject release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC12) DF bundle discharge sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC10) DF bundle discharge sensor and DF main PWB (YC20)
    Defective DF bundle discharge sensor. Replace the DF bundle discharge sensor.
    Defective DF eject release motor. Replace the DF eject release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8110
  • Description: DF shift motor 1 error
    When the DF shift motor 1 is driven, DF shift sensor 1 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector
    Defective DF shift sensor 1.
    Defective DF shift motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 1 and DF main PWB (YC14) DF shift sensor 1 and DF main PWB (YC23)
    Defective DF shift sensor 1. Replace the DF shift sensor 1.
    Defective DF shift motor 1. Replace the DF shift motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8120
  • Description: DF shift motor 2 error
    When the DF shift motor 2 is driven, DF shift sensor 2 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift sensor 2.
    Defective DF shift motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 2 and DF main PWB (YC14) DF shift sensor 2 and DF main PWB (YC23)
    Defective DF shift sensor 2. Replace the DF shift sensor 2.
    Defective DF shift motor 2. Replace the DF shift motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8130
  • Description: DF shift release motor error When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift release sensor.
    Defective DF shift release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift release motor and DF main PWB (YC14) DF shift release sensor and DF main PWB (YC23)
    Defective DF shift release sensor. Replace the DF shift release sensor.
    Defective DF shift release motor. Replace the DF shift release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8140
  • Description: DF tray motor error 1
    When the main tray has started ascending, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8150
  • Description: DF tray motor error 2
    When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8160
  • Description: DF tray motor error 3
    When the main tray has descended, DF tray sensor 3 does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF tray sensor 3.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray sensor 3. Replace DF tray sensor 3.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8170
  • Description: DF side registration motor 1 error 1
    When initial operation, DF side registration sensor 1 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8180
  • Description: DF side registration motor 1 error 2
    JAM6810 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8190
  • Description: DF side registration motor 2 error 1
    When initial operation, DF side registration sensor 2 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8200
  • Description: DF side registration motor 2 error 2
    JAM6910 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8210
  • Description: DF slide motor error
    When initial operation, DF staple sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple sensor.
    Defective DF slide motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC12) DF staple sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC10) DF staple sensor and DF main PWB (YC20)
    Defective DF staple sensor. Replace the DF staple sensor.
    Defective DF slide motor. Replace the DF slide motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8230
  • Description: DF staple motor error 1
    JAM7000 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple sensor.
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple sensor. Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8240
  • Description: DF staple motor error 2
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8250
  • Description: DF tray motor error 4
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8300
  • Description: Center-folding unit communication error
    Communication with the center-folding unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF set sensor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Defective CF set sensor. Replace the CF set sensor.
    Defective PWB. Replace the CF main PWB or the DF main PWB and check for correct operation.
  • Code: 8310
  • Description: CF side registration motor 2 error
    When initial operation, CF side registration sensor 2 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 2.
    Defective CF side registration motor 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 2 and CF main PWB (YC10) CF side registration sensor 2 and CF main PWB (YC20)
    Defective CF side registration sensor 2. Replace CF side registration sensor 2.
    Defective CF side registration motor 2. Replace CF side registration motor 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8320
  • Description: CF adjustment motor error
    When initial operation, CF adjustment sensor does not turn on within 2.5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF adjustment motor 1, 2 and CF main PWB (YC10) CF adjustment sensor 1, 2 and CF main PWB (YC20)
    Defective CF adjustment sensor 1, 2. Replace CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2. Replace CF adjustment motor 1, 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8330
  • Description: CF blade motor error
    When initial operation, CF blade sensor does not turn on within 1.5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF blade sensor.
    Defective CF blade motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF blade motor and CF main PWB (YC15) CF blade sensor and CF main PWB (YC20)
    Defective CF blade sensor. Replace the CF blade sensor.
    Defective CF blade motor. Replace the CF blade motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8340
  • Description: CF staple motor error 1
    JAM7600 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple sensor.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple sensor. Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8350
  • Description: CF side registration motor 1 error
    When initial operation, CF side registration sensor 1 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 1.
    Defective CF side registration motor 1.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 1 and CF main PWB (YC10) CF side registration sensor 1 and CF main PWB (YC20)
    Defective CF side registration sensor 1. Replace CF side registration sensor 1.
    Defective CF side registration motor 1. Replace CF side registration motor 1.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8360
  • Description: CF main motor error
    During driving the motor, lock signal is detected for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF main motor
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main motor and CF main PWB (YC16)
    Defective CF main motor. Replace the CF main motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8370
  • Description: CF staple motor error 2
    The lock signal of the motor is detected continuously for 500 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8410
  • Description: Punch slide motor error 1
    The punch slide sensor won’t turn On when home position has been moved by 30 mm.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective slide sensor.
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC8)
    Defective slide sensor. Replace the punch slide sensor.
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8420
  • Description: Punch slide motor error 2
    In detection of paper edges, the paper edge cannot be detected in 30 mm move.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8430
  • Description: Punch unit communication error
    Communication with the punch unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC8)
    Defective PWB. Replace the punch PWB or the DF main PWB and check for correct operation.
  • Code: 8500
  • Description: Mailbox communication error
    Communication with the mailbox is not possible.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB main PWB (YC3) and DF main PWB (YC6)
    Defective PWB. Replace the MB main PWB or the DF main PWB and check for correct operation.
  • Code: 8510
  • Description: MB conveying motor error 1
    When initial operation, MB home position sensor does not turn on within 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor.
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8520
  • Description: MB conveying motor error 2
    When standby operation, MB home position sensor does not turn off within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor.
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8800
  • Description: Document finisher communication error
    Communication with the document finisher is not possible.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Defective PWB. Replace the DF main PWB or the engine PWB and check for correct operation.
  • Code: 8900
  • Description: Document finisher backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher).
    Defective connector cable or poor contact in the connector (1000-sheet finisher).
    Improper installation EEPROM.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8930
  • Description: Center-folding unit backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Improper installation EEPROM
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 9000
  • Description: Document processor communication error
    Communication with the document processor is not possible.
  • Causes: Defective connector cable or poor contact in the connector
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP main PWB (YC1) and ISC PWB (YC12) ISC PWB (YC3) and main PWB (YC11)
    Defective PWB. Replace the DP main PWB or the ISC PWB and check for correct operation.
  • Code: 9010
  • Description: Coin vender communication error
    A communication error from coin vender is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Data setup failure.
    Defective coin vender control PWB.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Data setup failure. Set maintenance mode U206 to off when a coin vender is not installed.
    Defective coin vender control PWB. Replace the coin vender control PWB.
    Defective PWB. Replace the main PWB and check for correct operation.
  • Code: 9040
  • Description: DP lift motor going up error
    When the DP lift motor is driven, DP lift sensor 1 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective DP lift sensor 1.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 1 and DP main PWB (YC4)
    Defective DP lift sensor 1. Replace the DP lift sensor 1.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9050
  • Description: DP lift motor going down error
    When the DP lift motor is driven, DP lift sensor 2 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP lift sensor 2.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 2 and DP main PWB (YC2)
    Defective DP lift sensor 2. Replace the DP lift sensor 2.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: Defective DP main PWB.
    Device damage of EEPROM.
  • Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 9070
  • Description: Communication error between DP and SHD
    A communication error is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9080
  • Description: LED fault detection
    When the power supply is turned on, the peak value of LED is 80hex or less.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CIS.
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC1) DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective CIS. Replace CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9100
  • Description: Coin vender control PWB error
    Communication error has been detected at the coin mec of the coin vender control PWB.
  • Causes: Defective coin vender control PWB.
  • Remedy: Replace the coin mec.
  • Code: 9110
  • Description: Coin vender error
    Communication error has been detected in connection with the coin mec and the rejector.
  • Causes: Rejector installed incorrectly.
    Defective rejector.
  • Remedy: Rejector installed incorrectly. Check the rejector is properly installed and, if not, perform the corrective action.
    Defective rejector. Replace the rejector.
  • Code: 9120
  • Description: Sensor error in coin vender change (Yen 10)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9130
  • Description: Sensor error in coin vender change (Yen 50)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9140
  • Description: Sensor error in coin vender change (Yen 100)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9150
  • Description: Sensor error in coin vender change (Yen 500)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9160
  • Description: Coin vender pay-out error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Defective pay-out motor.
  • Remedy: Replace the coin mec.
  • Code: 9170
  • Description: Coin vender pay-out sensor error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Change jam at the pay-out.
    Defective pay-out motor.
    Defective pay-out sensor.
  • Remedy: Change jam at the pay-out. Check visually and remedy.
    Defective pay-out motor. Replace the coin mec.
    Defective pay-out sensor. Replace the coin mec.
  • Code: 9500 … 9550
  • Description: Contact the Service Administrative Division.
  • Causes:
  • Remedy: Contact the Service Administrative Division.
  • Code: F000
  • Description: Communication error between main PWB and operation PWB
  • Causes: Defective main PWB.
    Defective operation PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Defective main PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F040
  • Description: Communication error between main PWB and print engine
  • Causes: Defective main PWB.
    Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F041
  • Description: Communication error between main PWB and scanner engine
  • Causes: Defective main PWB.
    Defective ISC PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F051
  • Description: Scanner engine ROM checksum error
  • Causes: Defective ISC PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace ISC PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: Main power switch was turned off without using the power key, or a power failure has occurred.
  • Remedy: Turn on power. (To switch off power, first press the power key until the main power indicator goes off, then turn the main power switch off.)

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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Японский производитель оргтехники Kyocera выпускает одни из самых качественных печатающих устройств на рынке, которые, в первую очередь, пользуются высоким спросом у бизнеса. А это уже говорит о многом!

На заметку! В отличие от частных покупателей, сильно подверженных рекламе и маркетинговым уловкам, большинство предпринимателей предпочитают вкладывать средства рационально.

Тем не менее, даже самая качественная оргтехника может давать сбои. Особенно, если за ней не следить!

Поэтому сегодня мы рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.

  • Сброс ошибок у принтеров Kyocera своими руками
  • Устранение ошибок у принтеров Kyocera в сервисном центре

Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.

Ошибка №

Причина

Решение проблемы

E-0001

В принтере установлен совместимый картридж или чип расходника был поврежден. Проблема решается несколькими способами:

1. установка оригинального картриджа;

2. замена поврежденного чипа;

3. прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз;

4. сброс ошибки – зажмите на несколько секунд кнопки «Режим» и «Сброс».

E-0002

Регион используемого картриджа не соответствует характеристикам принтера. Проблема решается несколькими способами:

1. установка соответствующего региону принтера картриджа;

2. замена чипа;

3. прошивка принтера.

E-0003

Память печатающего устройства заполнена. Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой.

E-0007

В картридже закончился тонер. Замените картридж на новый оригинальный, совместимый или заправьте расходник.

E-0008

Одна из крышек принтера не закрыта. Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок.

E-0009

Лоток с отпечатками переполнен. Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт».

E-0012

Память принтера заполнена. Измените разрешение печати в меньшую сторону – до 600 dpi.

E-0014

Установлена бумага такого формата, который принтер не поддерживает. Замените бумагу листами совместимого формата.

Иногда функционал принтера может быть ограничен на софтверном уровне.

Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства.

E-0015

1. У принтера отсутствует питание.

2. Сетевой кабель не подключен.

3. На персональном компьютере отсутствует драйвер.

Проверьте целостность сетевого кабеля.

Включите принтер.

При необходимости установите драйвер.

E-0018

Выбранный файл отсутствует в очереди на печать. Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать.

E-0019

Формат печати не поддерживается принтером. Сбросьте операцию, нажав на кнопку «Сброс».

J-0511

Бумагу зажевало. Аккуратно извлеките остатки бумаги из корпуса принтера.

PF

Отсутствует бумага во входном лотке. Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт».

Устранение ошибок у принтеров Kyocera в сервисном центре

Ошибка №

Возможная причина

0030

Неисправна PWB-плата.

0100

Неисправна Flash-память или плата PWB.

0120

Неисправна Flash-память.

0190

Неисправна Flash-память или плата PWB.

0630

Неисправна PWB-плата.

2000

1. Неисправна PWB-плата;

2. неисправен соединительный кабель или нарушена целостность соединения контактов;

3. неисправен привод или его отдельные узлы.

3100

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен датчик положения;

3. неисправен привод сканера;

4. неисправна PWB-плата.

3300

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен датчик CIS;

3. неисправна PWB-плата.

3500

Неисправна PWB-плата.

4000

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен привод;

3. неисправна PWB-плата.

4200

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправна PWB-плата и отдельные компоненты.

6000

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправен термостат;

3. неисправен нагреватель фьюзера;

4. неисправна PWB-плата и отдельные компоненты.

6020

1. Неисправна PWB-плата и отдельные компоненты;

2. выявлен дефект у термистора.

6030

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. выявлен дефект у термистора;

3. неисправен термостат;

4. неисправна PWB-плата и отдельные компоненты.

6400

1. Неисправен соединительный кабель или нарушена целостность соединения контактов;

2. неисправна PWB-плата и отдельные компоненты.

F000

Неисправна PWB-плата и отдельные компоненты.

F020

Неисправна PWB-плата.

F040

Неисправна PWB-плата.

F05D

1. Неисправно программное обеспечение привода;

2. неисправна PWB-плата и отдельные компоненты.

Попытались самостоятельно устранить ошибку на принтере Kyocera, но проблемы с печатью остались нерешенными? Сервисный центр МосТонер – круглосуточный бесплатный выезд мастера в пределах МКАД. Вы платите только за результат!

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