Kyocera ошибка 7460

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  1. 01-23-2021


    #11

    ALi-Ali is offline


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    Re: Kyocera Taskalfa 4500i Error Code C7460


  2. 01-23-2021


    #12

    Re: Kyocera Taskalfa 4500i Error Code C7460

    I recommend that you get yourself a service manual and do some reading.

    Is language the issue? If you aren’t technologically savvy enough to do this, I don’t see how I can help you through this text window.

    I’ll go this far, here are some photos that you will find on page 639 of the service manual.:

    Open Door.jpgUnion Connector.jpg

    =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  3. 01-23-2021


    #13

    ALi-Ali is offline


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    Re: Kyocera Taskalfa 4500i Error Code C7460

    Quote Originally Posted by blackcat4866
    View Post

    I recommend that you get yourself a service manual and do some reading.

    Is language the issue? If you aren’t technologically savvy enough to do this, I don’t see how I can help you through this text window.

    I’ll go this far, here are some photos that you will find on page 639 of the service manual.:

    Open Door.jpgUnion Connector.jpg

    =^..^=

    Sir you are the great, now i understand your question. No sir i don’t have any bent pins in the union connector. sir i attached the error occurred picture, guide me how to fix this error thanks.
    error image1.jpgImage.jpg


  4. 01-23-2021


    #14

    Re: Kyocera Taskalfa 4500i Error Code C7460

    This error points to the developer shutter sensor DEVSS. It’s a photosensor, and probably has toner in it.

    This is how you remove the hopper:

    Hopper.jpg

    Here is the location of the sensor. You can clean it with canned air or a toothbrush.:

    DEVSS.jpg

    Remind me again: Why am I reading the manual to you? You can read, correct? =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  5. 01-23-2021


    #15

    ALi-Ali is offline


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    Re: Kyocera Taskalfa 4500i Error Code C7460

    Quote Originally Posted by blackcat4866
    View Post

    This error points to the developer shutter sensor DEVSS. It’s a photosensor, and probably has toner in it.

    This is how you remove the hopper:

    Hopper.jpg

    Here is the location of the sensor. You can clean it with canned air or a toothbrush.:

    DEVSS.jpg

    Remind me again: Why am I reading the manual to you? You can read, correct? =^..^=

    yes the read your instruction correctly. after applying these instruction i will contact you soon and share the result.


  6. 01-27-2021


    #16

    bronco31 is offline


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    Kyocera Taskalfa 4500i Error Code C7460


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    Re: Kyocera Taskalfa 4500i Error Code C7460

    poor fella.. id be just as clueless if i was expected to speak and function in Swahili


  7. 02-01-2021


    #17

    Re: Kyocera Taskalfa 4500i Error Code C7460

    I have attached the section of the service manual that shows the developer locking mechanism in case there was continued confusion on the location of the DV Shutter.


  8. 02-13-2021


    #18

    ALi-Ali is offline


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    Red face Re: Kyocera Taskalfa 4500i Error Code C7460

    Quote Originally Posted by blackcat4866
    View Post

    This error points to the developer shutter sensor DEVSS. It’s a photosensor, and probably has toner in it.

    This is how you remove the hopper:

    Hopper.jpg

    Here is the location of the sensor. You can clean it with canned air or a toothbrush.:

    DEVSS.jpg

    Remind me again: Why am I reading the manual to you? You can read, correct? =^..^=

    hey i clean the hopper unit now i got a new error that is «C3300», please tell me what is this error and how to i fix it?.Thanks
    i am waiting your response tell me about this as soon as possible.


  9. 02-13-2021


    #19

    Re: Kyocera Taskalfa 4500i Error Code C7460

    3300 Optical system (AGC) error
    One of the gains is FF or 00
    during the CCD lamp AGC is
    being processed.
    LED lamp PWB

    1. To check the lamp, execute U061 CCD
    (see page 1-3-149).

    2. Confirm that the wiring connector is
    firmly connected and, if necessary,
    connect the connector all the way in.
    LED lamp PWB and ISC PWB (YC6)
    CCD PWB (YC2) and ISC PWB (YC9)
    ISC PWB (YC3) and Main PWB (YC11)

    3. If the wiring is disconnected, shorted or
    grounded, replace the wiring.

    4. If the LED lamp won’t light, replace the
    LED PWB and execut U411 (see page
    1-3-149).
    CCD PWB Replace the ISU and execute U411 (see
    page 1-3-149).
    ISC PWB Replace the ISC PWB and execute U411
    (see page 1-3-149).
    Main PWB Replace the main PWB (see page 1-5-58).


  10. 02-13-2021


    #20

    ALi-Ali is offline


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    Re: Kyocera Taskalfa 4500i Error Code C7460

    Quote Originally Posted by BillyCarpenter
    View Post

    3300 Optical system (AGC) error
    One of the gains is FF or 00
    during the CCD lamp AGC is
    being processed.
    LED lamp PWB

    1. To check the lamp, execute U061 CCD
    (see page 1-3-149).

    2. Confirm that the wiring connector is
    firmly connected and, if necessary,
    connect the connector all the way in.
    LED lamp PWB and ISC PWB (YC6)
    CCD PWB (YC2) and ISC PWB (YC9)
    ISC PWB (YC3) and Main PWB (YC11)

    3. If the wiring is disconnected, shorted or
    grounded, replace the wiring.

    4. If the LED lamp won�t light, replace the
    LED PWB and execut U411 (see page
    1-3-149).
    CCD PWB Replace the ISU and execute U411 (see
    page 1-3-149).
    ISC PWB Replace the ISC PWB and execute U411
    (see page 1-3-149).
    Main PWB Replace the main PWB (see page 1-5-58).

    Hey please share the book that you mention and also guide me step by step how to fix it.
    Thanks.


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  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0060
  • Description: Illegal engine PWB type
    The engine main PWB and the engine sub PWB are incompatible.
  • Causes: Defective engine sub PWB.
  • Remedy: Replace the engine PWB and check for correct operation.
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective flash memory.
    Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective flash memory
    Defective engine PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.e 1-5-46).
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Improper installation EEPROM.
    Device damage of EEPROM.
  • Remedy: Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
    Reading data from EEPROM is abnormal.
  • Causes: Data damage of EEPROM.
  • Remedy: Contact the Service Administrative Division.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM.
    Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Contact the Service Administrative Division.
  • Code: 0620
  • Description: FAX image DIMM error
    DIMM is not installed correctly. DIMM cannot be accessed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: Poor contact in the connector terminals.
    Defective main PWB.
  • Remedy: Poor contact in the connector terminals. Check the connection the signal cable for CIS and the main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: Defective hard disk.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Defective hard disk. Run U024 (HDD formatting) without turning the power off to initialize the hard disk. Replace the hard disk drive and check for correct operation if the problem is still detected after initialization.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0650
  • Description: FAX image DIMM check error
    Improper DIMM is installed.
  • Causes: DIMM installed incorrectly.
    Defective main PWB.
  • Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
    DIMM of another machine is installed. Perform maintenance mode U671 (RECOVERY FAX DIMM).
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB
    Defective main PWB.
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0870
  • Description: FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times
  • Causes: Improper installation FAX control PWB.
    Defective FAX control PWB or main PWB.
  • Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
    Defective FAX control PWB or main PWB. Replace the FAX control PWB or main PWB and check for correct operation.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0970
  • Description: 12 V power down detect Power is disconnected during sleeping.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 0980
  • Description: 24 V power down detect 24V disconnection signal is detected for 1 s and 12V disconnection signal is not detected.
  • Causes: Defective power source PWB.
  • Remedy: Replace the power source PWB and check for correct operation.
  • Code: 1000
  • Description: MP lift motor error
    After the MP lift motor is driven, the ON status of MP lift sensors 1 and 2 cannot be detected for 3 s.
  • Causes: Defective MP plate elevation mechanism.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective MP lift motor.
    Defective engine PWB.
  • Remedy: Defective MP plate elevation mechanism. Check to see if the MP plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP lift motor and relay PWB (YC3) Relay PWB (YC12) and feed PWB 1 (YC17) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective MP lift motor. Replace the MP lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor 1 error
    After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective lift motor 1.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 1 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 1. Replace the lift motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: Lift motor 2 error
    After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective lift motor 2.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 2 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 2. Replace the lift motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1050
  • Description: SM lift motor error (side multi tray)
    After cassette 5 is inserted, SM lift sensor does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor
    Defective SM lift motor.
    Defective SM main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM lift motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM lift motor. Replace the SM lift motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1060
  • Description: PF lift motor 1 error (side paper feeder)
    After cassette 6 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. : The lift over-current protection monitor signal has been detected for 200ms or longer where LFC is installed.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1070
  • Description: PF lift motor 2 error (side paper feeder)
    After cassette 7 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. : The lift over-current protection monitor signal has been detected for 200ms or longer where LFC is installed.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1100
  • Description: PF lift motor 1 error
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB.
  • Code: 1110
  • Description: PF lift motor 2 error
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB.
  • Code: 1140
  • Description: SD lift motor error (side deck)
    After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD lift motor.
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD lift motor and SD main PWB (YC8)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD lift motor. Replace the SD lift motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 1250
  • Description: SM multi feed sensor communication error (side multi tray)
    A communication error is detected 3 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1350
  • Description: SM multi feed sensor error (side multi tray)
    The SM multi feed sensor has detected multi feeding 5 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1410
  • Description: BR decurler motor error
    The BR decurler sensor won’t turn on or off when it was activated for 400 steps (3 times in succession).
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective BR decurler motor.
    Defective BR main PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BR decurler motor and BR main PWB (YC5) BR main PWB (YC2) and engine PWB (YC20)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective BR decurler motor. Replace the BR decurler motor.
    Defective BR main PWB. Replace the BR main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1450
  • Description: SM multi feed sensor backup error (side multi tray)
    When writing the data, read and write data does not match 3 times in succession. Deleting a block has failed three times in a row. Writing won’t complete in 200 ms after writing has commenced.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective SM multi feed sensor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1720
  • Description: Paper feeder incompatible detection error
    The paper feeder has been installed with a device to which it is incompatible.
  • Causes: The paper feeder is installed with a device to which it is incompatible.
  • Remedy: The paper feeder must be installed with the devices to which it is compatible.
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB.
  • Code: 1810
  • Description: Side multi tray communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side multi tray.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Side paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective SM main PWB.
    Defective PF main PWB.
  • Remedy: Improper installation side paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and SM main PWB (YC4) SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1910
  • Description: Side multi tray EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective SM main PWB.
    Device damage of EEPROM.
  • Remedy: Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1920
  • Description: Side paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 2101
  • Description: Developer motor error
    After developer motor is driven, the ready signal does not turn to L within 2 s. After developer motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective developer motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor and feed PWB 1 (YC8) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor. Replace the developer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2201
  • Description: Drum motor steady-state error
    The ready signal won’t turn to L in 2 seconds after the drum motor is started. After drum motor is stabilized, the ready signal is at the H level for 5 s continuously. The device won’t engage in ready state in 60 minutes after warming-up has began.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective drum motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and feed PWB 1 (YC9) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2300
  • Description: Fuser motor error
    After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser motor and feed PWB 1 (YC18) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2500
  • Description: Paper feed motor error
    After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective paper feed motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed motor and feed PWB 2 (YC2) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective paper feed motor. Replace the paper feed motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2550
  • Description: Transfer motor error
    After transfer motor is driven, the ready signal does not turn to L within 2 s. After transfer motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and relay PWB (YC6) Relay PWB (YC5) and feed PWB 1 (YC13) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF paper feed motor error
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB.
  • Code: 2610
  • Description: PF paper feed motor error (paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2640
  • Description: SD paper feed motor error (side deck)
    After SD paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SD paper feed motor.
    Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD paper feed motor and SD main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD paper feed motor. Replace the SD paper feed motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 2650
  • Description: SM paper feed motor error (side multi tray)
    After SM paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective SM paper feed motor.
    Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM paper feed motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM paper feed motor. Replace the SM paper feed motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 2660
  • Description: PF paper feed motor error (side large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2670
  • Description: PF paper feed motor error (side paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective PF paper feed motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on or at the start of copying using the table.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective home position sensor.
    Defective scanner motor.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and ISC PWB (YC8) Scanner motor and ISC PWB (YC5) ISC PWB (YC3) and main PWB (YC11)
    Defective home position sensor. Replace the home position sensor.
    Defective scanner motor. Replace the scanner motor.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    The scanner mirror frame is being locked after setup. Check whether the scanner mirror frame has been unlocked and unlock if necessary.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3200
  • Description: Exposure lamp error
    When input value at the time of LED lamp PWB illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LED lamp PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and main PWB (YC11)
    Defective LED lamp PWB. Replace the LED lamp PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective CCD PWB. Replace the ISU and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3210
  • Description: CIS lamp error
    When input value at the time of CIS illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2)
    Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3300
  • Description: Optical system (AGC) error
    After AGC, correct input is not obtained at CCD.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective exposure lamp
    Defective CCD PWB.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and main PWB (YC11)
    Defective LED lamp PWB. Replace the LED lamp PWB and check for correct operation.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective CCD PWB. Replace the ISU and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3310
  • Description: CIS AGC error After AGC, correct input is not obtained at CIS.
  • Causes: Defective CIS.
    Defective DPSHD PWB.
    Defective DP relay PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2)
    Defective CIS. Replace the CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
    Defective DP relay PWB. Replace the DP relay PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC
    An error code is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective ISC PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ISC PWB (YC3) and main PWB (YC11)
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3700
  • Description: Scanner device error
  • Causes: CCD connector inserted incorrectly.
  • Remedy: Reinsert the image scanner unit connector if necessary.
  • Code: 3800
  • Description: AFE error
    When writing the data, read and write data does not match 3 times in succession. No response is received in 100 ms from AEF.
  • Causes: Defective ISC PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 3900
  • Description: Backup memory read/write error (ISC PWB)
    Read and write data does not match.
  • Causes: Defective backup memory or PWB.
  • Remedy: Replace the ISC PWB and check for correct operation.
  • Code: 4001
  • Description: Polygon motor synchronization error
    After polygon motor is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4011
  • Description: Polygon motor steady-state error
    After polygon motor is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4101
  • Description: BD initialization error
    After polygon motor is driven, ASIC detects a BD error for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective PD PWB. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4201
  • Description: BD steady-state error
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PD PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective PD PWB. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5101
  • Description: Main high-voltage error
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower high-voltage board).
  • Causes: Defective connector cable or poor contact in the connector.
    Defective high voltage PWB
    Defective engine PWB.
  • Remedy: Improper installation charger roller unit. Reinstall the charger roller unit.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB (YC2) and engine PWB (YC16)
    Defective high voltage PWB. Replace the high voltage PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    Fuser thermistor 1 does not reach 100° C/212 °F even after 30 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 30 s in warming up after reached to 100° C/212 °F. A temperature of less than 80°C/176 °F was observed at the fuser thermistor when the temperature at the fuser thermistor 1 reached 100°C/ 212 °F after warming up.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser heater.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 1.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 1. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 1 wire
    Input from fuser thermistor 1 is 984 or more (A/D value) continuously for 1 s. Except, the A/D value in the differential output won’t change by 4 or more when it was turned on for 10 seconds in a low-temperature environment.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire.
    Fuser thermostat triggered.
    Defective fuser heater.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6040
  • Description: Fuser heater error
    Input from fuser thermistor 1 is abnormal value continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 1 wire.
    Defective fuser heater.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6050
  • Description: Abnormally low fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 1.
    Defective fuser heater.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6100
  • Description: Broken fuser heater wire
    Fuser thermistor 5 won’t reach the reference temperature in 480 s after shifting to low power mode.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 5 wire.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 5 wire. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 5 temperature
    Fuser thermistor 5 detects a temperature higher than 190C/374F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 5.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 5. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 5 wire
    Input from fuser thermistor 5 is 992 or more (A/D value) continuously for 60 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 5 wire.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 5 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6150
  • Description: Abnormally low fuser thermistor 5 temperature
    Fuser thermistor 5 detects a temperature lower than 30C/ 86F for 1 s after warming up.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 5.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 5. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6200
  • Description: Broken fuser edge heater wire
    Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature higher than 240C/464F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 2.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 2. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6230
  • Description: Broken fuser thermistor 2 wire
    The Input signal from the fuser thermistor 2 is 992 or more (A/D) continuously for 1 second during the temperature detected by the fuser thermistor 1 is 100 deg-C or more.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 2 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 2 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6250
  • Description: Abnormally low fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature lower than 100C/212F for 1 s during ready or print.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor 2.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective fuser thermistor 2. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6320
  • Description: Abnormally high fuser thermistor 3 temperature
    Fuser thermistor 3 detects a temperature higher than 215C/419F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 3.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 3. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6330
  • Description: Broken fuser thermistor 3 wire
    Fuser thermistor 3 detects a temperature lower than 20C/ 68F continuously for 1 s
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Broken fuser thermistor 3 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 3 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6520
  • Description: Abnormally high fuser thermistor 4 temperature
    Fuser thermistor 4 detects a temperature higher than 215C/419F for 1 s.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor 4.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor 4. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6530
  • Description: Broken fuser thermistor 4 wire
    Fuser thermistor 4 detects a temperature lower than 20C/ 68F continuously for 1 s
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin
    Defective triac.
    Broken fuser thermistor 4 wire.
    Fuser thermostat triggered.
    Defective fuser IH.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 4 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6600
  • Description: Fuser belt rotation error
    A belt rotating pulse is not received for 1 second. (Engine CPU)
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser belt sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6610
  • Description: Fuser release motor error
    When the fuser release motor is driven, the fuser release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective fuser release motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser release motor. Replace the fuser release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6620
  • Description: IH core motor error
    When the IH core motor is driven, the IH core sensor does not turn off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective IH core motor.
    Defective eject PWB.
    Defective front PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. IH core motor and eject PWB (YC4) Eject PWB (YC1) and front PWB (YC10) Front PWB (YC9) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective IH core motor. Replace the IH core motor.
    Defective eject PWB. Replace the eject PWB and check for correct operation.
    Defective front PWB. Replace the front PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6710
  • Description: Fuser IH PWB CPU reset error
    Watch doc timer has been overflowed.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6720
  • Description: Fuser IH belt rotation error
    A belt rotating pulse is not received for 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser belt sensor.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser belt sensor.
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6730
  • Description: Abnormally high fuser IH PWB temperature 1
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6740
  • Description: Abnormally high fuser IH PWB temperature 2
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6750
  • Description: Fuser IH output over-current error
    The output current is greater than 75A for 10 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6760
  • Description: Fuser IH input over-current error
    The input current is greater than 20A for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6770
  • Description: Fuser IH low electric power error
    The preset power is less than 0.6 times of it for 120 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6780
  • Description: Fuser IH input over-voltage error
    The input voltage is greater than 140V for 200 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6900
  • Description: Fuser belt cooling fan error
    When the fuser front or rear fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser front or rear fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser front fan motor and front PWB (YC4) Front PWB (YC3) and engine PWB (YC7) Fuser rear fan motor and engine PWB (YC26)
    Defective fuser front or rear fan motor. Replace the fuser front or rear fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6940
  • Description: IH fan motor error
    When the IH fan motor is driven, the alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective IH fan motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. IH fan motor and feed PWB 1 (YC11) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective IH fan motor. Replace the IH fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6950
  • Description: Fuser IH PWB communication error
    No response is received in 30 ms since a command is sent to IHCPU. A checksum error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6990
  • Description: Fuser power supply incompatibility Information won’t match between the engine backup and the fuser IH PWB.
  • Causes: Defective fuser IH PWB.
    Defective engine PWB.
  • Remedy: Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7001
  • Description: Toner motor error
    During the toner motor is driven, an event in which a locking was detected for 5 times in 200 ms intervals has occurred in 30 sets.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective toner motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor and engine PWB (YC27)
    Defective toner motor. Replace the toner motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7101
  • Description: Toner sensor error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective toner sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and front PWB (YC7) Front PWB (YC2) and engine PWB (YC8)
    Defective toner sensor. Replace developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7200
  • Description: Broken outer temperature sensor wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor and front PWB (YC8) Front PWB (YC2) and engine PWB (YC8)
    Defective outer temperature sensor. Replace outer temperature sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7210
  • Description: Short-circuited outer temperature sensor
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC8) Front PWB (YC2) and engine PWB (YC8)
    Defective outer temperature sensor. Replace outer temperature sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7221
  • Description: Broken LSU thermistor wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective LSU thermistor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7231
  • Description: Short-circuited LSU thermistor
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective LSU thermistor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective LSU thermistor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7241
  • Description: Broken developer thermistor wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit and front PWB (YC7) Front PWB (YC2) and engine PWB (YC8)
    Defective developer thermistor. Replace developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7251
  • Description: Short-circuited developer thermistor
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer thermistor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit and front PWB (YC7) Front PWB (YC2) and engine PWB (YC8)
    Defective developer thermistor. Replace developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7301
  • Description: Toner hopper motor error
    When the toner hopper motor is driven, toner hopper sensor does not turn on within 200 ms. This error is detected 15 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of motor.
    Defective toner hopper sensor.
    Defective toner hopper motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner hopper motor and front PWB (YC5) Front PWB (YC3) and engine PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective toner hopper sensor. Replace the toner hopper sensor.
    Defective toner hopper motor. Replace the toner hopper motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7401
  • Description: Developer unit type mismatch error
    Absence of the developer unit is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit and front PWB (YC7) Front PWB (YC2) and engine PWB (YC8)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7411
  • Description: Drum unit type mismatch error
    Absence of the drum unit is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Different type of the drum unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and front PWB (YC6) Front PWB (YC2) and engine PWB (YC8)
    Different type of the drum unit is installed. Install the correct drum unit.
  • Code: 7460
  • Description: Developer shutter error
    Power is turned on while the developer shutter is locked.
  • Causes: The developer shutter has been locked.
    Defective connector cable or poor contact in the connector.
  • Remedy: The developer shutter has been locked. Release the developer shutter.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer shutter sensor and front PWB (YC4) Front PWB (YC3) and engine PWB (YC7)
  • Code: 7601
  • Description: ID sensor error Dark potential error
    FrontDarkP and FrontDarkS are greater than 0.80V. Light potential error FrontBrightS is smaller than FrontDarkS. FrontBrightP is smaller than FrontDarkP + 0.5V
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor and relay PWB (YC10) Relay PWB (YC1) and feed PWB 1 (YC14) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7602
  • Description: ID sensor error
    Dark potential error RearDarkP and RearDarkS are greater than 0.80V. Light potential error RearBrightS is smaller than RearDarkS. RearBrightP is smaller than RearDarkP + 0.5V.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor and relay PWB (YC10) Relay PWB (YC1) and feed PWB 1 (YC14) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken outer temperature sensor wire
    The device did not respond for more than 5 ms during reading, in 5 times.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective outer temperature sensor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor and front PWB (YC8) Front PWB (YC2) and engine PWB (YC8)
    Defective outer temperature sensor. Replace outer temperature sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7901
  • Description: Drum EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB and front PWB (YC6) Front PWB (YC2) and engine PWB (YC8)
    Defective drum PWB. Replace the drum unit.
  • Code: 7911
  • Description: Developer unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit and front PWB (YC7) Front PWB (YC2) and engine PWB (YC8)
    Defective developer unit. Replace the developer unit.
  • Code: 7941
  • Description: Laser scanner unit EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB and LSU relay PWB (YC3) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB. Replace the laser scanner unit.
  • Code: 8000
  • Description: Finisher incompatible detection error
    The finisher has been installed with a device to which it is incompatible.
  • Causes: The finisher is installed with a device to which it is incompatible.
  • Remedy: The finisher must be installed with the devices to which it is compatible.
  • Code: 8010
  • Description: Punch motor error 1
    When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective punch home position sensor.
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC7)
    Defective punch home position sensor. Replace the punch home position sensor.
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8020
  • Description: Punch motor error 2
    Home position is not obtained in 3 seconds after home position is initialized or in standby.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8030
  • Description: Punch motor error 3
    Home position does not turn from On to Off in 50 ms after home position has been initialized.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective punch motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8090
  • Description: DF paddle motor error
    When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF paddle sensor.
    Defective DF paddle motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC15) DF paddle sensor and DF main PWB (YC22)
    Defective DF paddle sensor. Replace the DF paddle sensor.
    Defective DF paddle motor. Replace the DF paddle motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8100
  • Description: DF eject release motor error
    When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF bundle discharge sensor.
    Defective DF eject release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC12) DF bundle discharge sensor and DF main PWB (YC22)
    Defective DF bundle discharge sensor. Replace the DF bundle discharge sensor.
    Defective DF eject release motor. Replace the DF eject release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8110
  • Description: DF shift motor 1 error (4000-sheet finisher)
    When the DF shift motor 1 is driven, DF shift sensor 1 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift sensor 1.
    Defective DF shift motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 1 and DF main PWB (YC14) DF shift sensor 1 and DF main PWB (YC23)
    Defective DF shift sensor 1. Replace the DF shift sensor 1.
    Defective DF shift motor 1. Replace the DF shift motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8120
  • Description: DF shift motor 2 error (4000-sheet finisher)
    When the DF shift motor 2 is driven, DF shift sensor 2 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift sensor 2.
    Defective DF shift motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 2 and DF main PWB (YC14) DF shift sensor 2 and DF main PWB (YC23)
    Defective DF shift sensor 2. Replace the DF shift sensor 2.
    Defective DF shift motor 2. Replace the DF shift motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8130
  • Description: DF shift release motor error (4000-sheet finisher) When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF shift release sensor.
    Defective DF shift release motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift release motor and DF main PWB (YC14) DF shift release sensor and DF main PWB (YC23)
    Defective DF shift release sensor. Replace the DF shift release sensor.
    Defective DF shift release motor. Replace the DF shift release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8140
  • Description: DF tray motor error 1
    When the main tray has started ascending, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8150
  • Description: DF tray motor error 2
    When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective sensor.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8160
  • Description: DF tray motor error 3
    When the main tray has descended, DF tray sensor 3 does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF tray sensor 3.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective DF tray sensor 3. Replace DF tray sensor 3.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8170
  • Description: DF side registration motor 1 error 1
    When initial operation, DF side registration sensor 1 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8180
  • Description: DF side registration motor 1 error 2
    JAM6810 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF side registration sensor 1.
    Defective DF side registration motor 1.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8190
  • Description: DF side registration motor 2 error 1
    When initial operation, DF side registration sensor 2 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8200
  • Description: DF side registration motor 2 error 2
    JAM6910 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF side registration sensor 2.
    Defective DF side registration motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8210
  • Description: DF slide motor error
    When initial operation, DF staple sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF staple sensor.
    Defective DF slide motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC12) DF staple sensor and DF main PWB (YC22)
    Defective DF staple sensor. Replace the DF staple sensor.
    Defective DF slide motor. Replace the DF slide motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8230
  • Description: DF staple motor error 1
    Staple JAM (DF) has been detected twice in a row. (The home position could not be detected in 600 ms since the motor was driven after jam was detected twice.)
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF staple sensor.
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective DF staple sensor. Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8240
  • Description: DF staple motor error 2
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 500 ms continuously, while the stapler motor was driven.)
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF staple motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8250
  • Description: DF tray motor error 4
    The lock signal of the motor is detected continuously for 10 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF tray motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8300
  • Description: Center-folding unit communication error (4000-sheet finisher)
    Communication with the center-folding unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF set sensor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Defective CF set sensor. Replace the CF set sensor.
    Defective PWB. Replace the CF main PWB or the DF main PWB and check for correct operation.
  • Code: 8310
  • Description: CF side registration motor 2 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 2 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 2.
    Defective CF side registration motor 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 2 and CF main PWB (YC10) CF side registration sensor 2 and CF main PWB (YC20)
    Defective CF side registration sensor 2. Replace CF side registration sensor 2.
    Defective CF side registration motor 2. Replace CF side registration motor 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8320
  • Description: CF adjustment motor error (4000-sheet finisher)
    When initial operation, CF adjustment sensor does not turn on within 2.5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF adjustment motor 1, 2 and CF main PWB (YC10) CF adjustment sensor 1, 2 and CF main PWB (YC20)
    Defective CF adjustment sensor 1, 2. Replace CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2. Replace CF adjustment motor 1, 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8330
  • Description: CF blade motor error (4000-sheet finisher)
    When initial operation, CF blade sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF blade sensor.
    Defective CF blade motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF blade motor and CF main PWB (YC15) CF blade sensor and CF main PWB (YC20)
    Defective CF blade sensor. Replace the CF blade sensor.
    Defective CF blade motor. Replace the CF blade motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8340
  • Description: CF staple motor error 1 (4000-sheet finisher)
    Staple JAM (Folding unit) has been detected twice in a row. (The home position could not be detected in 600 ms since the motor was driven after jam was detected twice.)
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple sensor.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple sensor. Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8350
  • Description: CF side registration motor 1 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 1 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF side registration sensor 1.
    Defective CF side registration motor 1.
    Defective CF main PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 1 and CF main PWB (YC10) CF side registration sensor 1 and CF main PWB (YC20)
    Defective CF side registration sensor 1. Replace CF side registration sensor 1.
    Defective CF side registration motor 1. Replace CF side registration motor 1.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8360
  • Description: CF main motor error (4000-sheet finisher)
    During driving the motor, lock signal is detected for 1 s continuously
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF main motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main motor and CF main PWB (YC16)
    Defective CF main motor. Replace the CF main motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8370
  • Description: CF staple motor error 2 (4000-sheet finisher)
    Staple JAM (DF) has been detected twice in a row. (The home position could not be detected in 600 ms since the motor was driven after jam was detected twice.)
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CF staple motor.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8410
  • Description: Punch slide motor error 1
    The punch slide sensor won’t turn On when home position has been moved by 30 mm.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective slide sensor.
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC7)
    Defective slide sensor. Replace the punch slide sensor.
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8420
  • Description: Punch slide motor error 2
    In detection of paper edges, the paper edge cannot be detected in 30 mm move.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective punch slide motor.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC7)
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8430
  • Description: Punch unit communication error
    Communication failed to be established after the punch unit was hooked up.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC7)
    Defective PWB. Replace the punch PWB or the DF main PWB and check for correct operation.
  • Code: 8500
  • Description: Mailbox communication error (4000-sheet finisher)
    Communication failed to be established after the mailbox was hooked up.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB main PWB (YC3) and DF main PWB (YC6)
    Defective PWB. Replace the MB main PWB or the DF main PWB and check for correct operation.
  • Code: 8510
  • Description: MB conveying motor error 1 (4000-sheet finisher)
    When initial operation, MB home position sensor does not turn on within 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor.
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8520
  • Description: MB conveying motor error 2 (4000-sheet finisher)
    When standby operation, MB home position sensor does not turn off within 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective MB home position sensor.
    Defective MB conveying motor
    Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8800
  • Description: Document finisher communication error
    Communication failed to be established after the document finisher was hooked up.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective PWB. Replace the DF main PWB or the engine PWB and check for correct operation.
  • Code: 8900
  • Description: Document finisher backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Improper installation EEPROM.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8930
  • Description: Center-folding unit backup error (4000-sheet finisher)
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Improper installation EEPROM.
    Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 9000
  • Description: Document processor communication error
    Communication with the document processor is not possible.
  • Causes: Defective connector cable or poor contact in the connector
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP main PWB (YC1) and ISC PWB (YC12) ISC PWB (YC3) and main PWB (YC11)
    Defective PWB. Replace the DP main PWB or the ISC PWB and check for correct operation.
  • Code: 9010
  • Description: Coin vender communication error
    A communication error from coin vender is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Data setup failure.
    Defective coin vender control PWB.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Data setup failure. Set maintenance mode U206 to off when a coin vender is not installed.
    Defective coin vender control PWB. Replace the coin vender control PWB.
    Defective PWB. Replace the main PWB and check for correct operation.
  • Code: 9040
  • Description: DP lift motor going up error
    When the DP lift motor is driven, DP lift sensor 1 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP lift sensor 1.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 1 and DP main PWB (YC4)
    Defective DP lift sensor 1. Replace the DP lift sensor 1.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9050
  • Description: DP lift motor going down error
    When the DP lift motor is driven, DP lift sensor 2 does not turn on within 2 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP lift sensor 2.
    Defective DP lift motor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP lift motor and DP main PWB (YC5) DP lift sensor 2 and DP main PWB (YC2)
    Defective DP lift sensor 2. Replace the DP lift sensor 2.
    Defective DP lift motor. Replace the DP lift motor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: Defective DP main PWB.
    Device damage of EEPROM.
  • Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 9070
  • Description: Communication error between DP and SHD
    A communication error is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9080
  • Description: LED fault detection
    When the power supply is turned on, the peak value of LED is 80hex or less.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CIS
    Defective DPSHD PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and DPSHD PWB (YC1) DPSHD PWB (YC1) and DP main PWB (YC10)
    Defective CIS. Replace CIS and check for correct operation.
    Defective DPSHD PWB. Replace the DPSHD PWB and check for correct operation.
  • Code: 9100
  • Description: Coin vender control PWB error
    Communication error has been detected at the coin mec of the coin vender control PWB.
  • Causes: Defective coin vender control PWB.
  • Remedy: Replace the coin mec.
  • Code: 9110
  • Description: Coin vender error
    Communication error has been detected in connection with the coin mec and the rejector.
  • Causes: Rejector installed incorrectly.
    Defective rejector.
  • Remedy: Rejector installed incorrectly. Check the rejector is properly installed and, if not, perform the corrective action.
    Defective rejector. Replace the rejector.
  • Code: 9120
  • Description: Sensor error in coin vender change (Yen 10)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9130
  • Description: Sensor error in coin vender change (Yen 50)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9140
  • Description: Sensor error in coin vender change (Yen 100)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9150
  • Description: Sensor error in coin vender change (Yen 500)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube
    Poor contact in the connector.
    Defective change empty sensor.
    Defective coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Poor contact in the connector. Check if the change empty sensor is intact.
    Defective change empty sensor. Replace the coin mec.
    Defective coin vender control PWB. Replace the coin mec.
  • Code: 9160
  • Description: Coin vender pay-out error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Defective pay-out motor.
  • Remedy: Replace the coin mec.
  • Code: 9170
  • Description: Coin vender pay-out sensor error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Change jam at the pay-out.
    Defective pay-out motor.
    Defective pay-out sensor.
  • Remedy: Change jam at the pay-out. Check visually and remedy.
    Defective pay-out motor. Replace the coin mec.
    Defective pay-out sensor. Replace the coin mec.
  • Code: 9200
  • Description: DP multi feed sensor communication error
    A communication error is detected 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP main PWB (YC1) and ISC PWB (YC12) ISC PWB (YC3) and main PWB (YC11)
    Defective PWB. Replace the DP main PWB or the ISC PWB and check for correct operation.
  • Code: 9210
  • Description: DP multi feed sensor error
    The DP multi feed sensor has signaled the presence of paper for 10 ms continuously.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP multi feed sensor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP multi feed sensor and DP main PWB (YC11)
    Defective DP multi feed sensor. Replace the DP multi feed sensor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9220
  • Description: DP multi feed sensor backup error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP multi feed sensor.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP multi feed sensor and DP main PWB (YC11)
    Defective DP multi feed sensor. Replace the DP multi feed sensor.
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9500, 9510, 9520
  • Description: Contact the Service Administrative Division.
  • Causes:
  • Remedy: Contact the Service Administrative Division.
  • Code: F000
  • Description: Communication error between main PWB and operation PWB
  • Causes: Defective main PWB.
    Defective operation PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Defective main PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F040
  • Description: Communication error between main PWB and print engine
  • Causes: Defective main PWB.
    Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F041
  • Description: Communication error between main PWB and scanner engine
  • Causes: Defective main PWB.
    Defective ISC PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective ISC PWB. Replace the ISC PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Defective engine software. Install the engine software.
    Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F051
  • Description: Scanner engine ROM checksum error
  • Causes: Defective ISC PWB.
  • Remedy: Defective Scanner software. Install the Scanner software.
    Defective ISC PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace ISC PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: Main power switch was turned off without using the power key, or a power failure has occurred.
  • Remedy: Turn on power. (To switch off power, first press the power key until the main power indicator goes off, then turn the main power switch off.)

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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Введите код, указанный на картинке:


Если при работе с копировальном аппаратом у вас возникли проблемы, и система выдает код ошибки, вы можете идентифицировать ее с помощью данной таблицы.
Коды ошибок Kyocera-Mita указаны для более поздних моделей копиров. Если вы являетесь владельцем более ранней модели, необходимо к трехзначному коду ошибки прибавить знак «0».

Общие ошибки
 

Код ошибки Описание
0030 Fax control PWB system problem
0070 Fax control PWB incompatibility detection problem
0100 Backup memory read/write problem (main board)
0110 Backup memory data problem (main board)
0120 Drum EEPROM read/write problem (для 2550)
0130 Backup memory read/write problem (main PCB EEPROM) (для 1650/2050/2550)
0140 Backup memory data problem (main PCB EEPROM) (для 1650/2050/2550)
0150 Backup memory read/write problem (engine board)
0160 Backup memory data problem (engine board)
0170 Accounting count problem
0180 Machine number mismatch
0210 Communication problem between the main board and engine board (для KM-1500/1620/2020/1635/2035/1650/2050/2550/6030/8030, FS-1018/1118)
Communication problem between the main board and operation board (для KM-1525/1530/2030/2530/3530/6230/4530/5530/6330/7530)
0240 Printer board PWB communication problem
0250 Scanner network board communication problem
0280 Communication problem between the fax control PWB and main PWB
0320 Side deck communication problem
0340 Finisher communication problem
0410 Optional DP communication problem
0420 Optional first paper feeder communication problem
Large paper deck /paper feed desk communication problem /Side deck communication problem
0440 Finisher communication problem
0450 Mailbox communication problem
0470 Switchback unit communication problem
0500 Optional second paper feeder communication problem
0510 Optional third paper feeder communication problem
0600 DIMM problem (для 2530/3530)
0610 Bitmap (DIMM) problem
0620 Memory input interface problem
0630 DMA problem
0640 Hard disk drive problem
0800 Image processing problem (JAM05 is detected twice)
0820 Fax control PCB CG ROM checksum error
0830 Flash ROM program area checksum error
0860 Fax control PCB software switch checksum error
0870 Fax control PWB to main PWB high capacity data transfer problem
0880 Fax control PWB program archive problem
0890 Fax control PCB CG font archive problem
0900 Fax software incompatibility detection problem
0920 Fax file system error
0960 Developer EEPROM read/write problem (для 2550/6030/8030)
1000 Exposure lamp problem
1010 Lift motor 1 error
1020 Lift motor 2 error
1030 Lift motor 3 error
1040 Lift motor 4 error
1100 Paper deck motor 1 problem [Drawer 3]
1110 Paper deck motor 2 problem [Drawer 4]
1120 Deck right lift position problem
1130 Deck left lift position problem
1140 Side deck lift motor (going up) problem
1150 Side deck lift motor (going down) problem
1160 Large paper deck (paper feed desk) sequence problem
1170 Large paper deck (paper feed desk) incorrect type problem
2000 Main motor problem
Image forming motor problem (для 6230/4530/5530/6330/7530)
2500 Paper feed motor problem
2550 Paper conveying motor problem (для 4530/5530)
2600 Deck conveying motor /desk drive motor problem
2640 Side deck drive motor problem
3100 Scanner carriage problem
3200 Exposure lamp problem
3300 Optical system (AGC) problem
4000 Polygon motor synchronization problem
4010 Polygon motor steady-state problem
4100 BD initialization (A) problem
4110 BD initialization (B) problem
4200 BD steady-state problem
5100 Main charger problem
5110 Transfer/separation high voltage problem
5300 Broken cleaning lamp wire
5500 Drum surface potential sensor problem 1
5510 Drum surface potential sensor problem 2
5600 Drum surface potential problem 1
5610 Drum surface potential problem 2
6000 Broken fixing heater wire
6020 Abnormally high fixing unit thermistor temperature
6030 Broken fixing unit thermistor
6050 Abnormally low fixing unit thermistor temperature
6100 Broken fixing heater wire
6200 Abnormally low fixing unit thermistor temperature
6300 Abnormally high fixing unit thermistor temperature
6400 Zero-crossing signal problem
6410 Fixing unit connector insertion problem
6420 Fixing fuse cut problem
6420 Broken fixing unit thermistor wire
7100 Toner sensor problem
7300 Broken external temperature thermistor wire (для KM-1505/1510/1810/4230/5230/6230)
Toner sensor problem/ Toner hopper problem (для KM-2530/3530/3035/4035/5035/6230/4530/5530/6330/7530/6030/8030)
7310 Short-circuited external temperature thermistor
7400 Image formation unit connector insertion problem
Developing unit connector insertion problem (для 2550)
7410 Drum unit connector insertion problem
7750 Drum type mismatch problem A (для 1635/2035)
7760 Drum type mismatch problem B (для 1635/2035)
7800 Broken external temperature thermistor
7810 Short-circuited external temperature thermistor

KM-1500, FS-1018/1118 (KM-1820)

Код ошибки Описание
0220 Communication problem between the main board and operation board (для 1018/1118)
F— Controller system error (для 1018/1118)
F010 ROM checksum error (для 1118)
F012
7980 Waste toner reservoir overflow problem (when the total number of copies is less than 100 thousand sheets)
7990 Waste toner reservoir overflow problem (when the total number of copies is 100 thousand sheets or more)

KM-1505/1510/1810/1525/1530/2030

Код ошибки Описание
0210 Printer board communication problem (для 1505/1510/1810)
0400 DIMM problem
0410 Bitmap problem
0430 DMA problem
1040 Optical system problem (AGC)

Kyocera-Mita 3035/4035/5035

Код ошибки Описание
0100 Operation unit PCB backup memory read/write error
0110 Operation unit PCB backup memory data problem
0210 MMI communication problem
0320 Energy save communication problem
7450 Image formation unit fuse cut problem

Kyocera Mita 4230/5230

Код ошибки Описание
0010 Memory copy PCB 1 communication problem
0030 Memory copy PCB 2 communication problem
0100 RAM/ROM problem
0220 Communication problem between the engine PCB and main PCB
0230 Scanner communication problem
0260 Memory copy PCB 1 communication problem
0320 Large paper deck communication problem /Paper feed desk communication problem
0360 Memory copy PCB 2 communication problem
0370 Communication microcomputer problem
1040 Optical system problem (AGC)
2100 Paper conveying motor problem
2200 Side registration motor problem
2300 Paper feed motor problem
2310 Desk drive motor problem
2410 Upper lift motor problem
2420 Lower lift motor problem
2430 Upper desk lift motor problem
2440 Lower desk lift motor problem
3320 Scanner watchdog problem
3400 Original detection position problem
7400 Toner hopper problem
9200 Deck paper conveying motor problem
9210 Paper deck motor 1 problem
9220 Paper deck motor 2 problem
9230 Right lift position problem
9240 Left lift position problem

Kyocera-Mita 6030/8030

Код ошибки Описание
0060 Main PWB type mismatch error
0130 Backup memory (EEPROM) device problem
0140 Backup memory (EEPROM) data problem
0220 Scanner communication problem
0330 Relay board communication problem
0460 Duplex unit communication problem
0470 Sheet inserter communication problem (optional document finisher)
0500 Paper feed unit communication error (cassette 1 and 2)
0510 Paper feed unit communication error (cassette 3 and 4)
0700 Side feeder EEPROM error (optional side feeder)
0750 Document finisher EEPROM error
0970 Cleaning unit EEPROM error
1200 Duplex side registration motor error
2100 Developing motor error
2200 Drive motor error
2300 Fuser motor error
2550 Transfer motor error
3210 CIS lamp problem
3310 Optical system (AGC) problem (DP)
3500 Communication error between scanner and SHD
3900 Backup memory read/write error (scanner PWB)
3910
4120 BD initialization (C) problem
7200 Broken drum thermistor wire
7210 Shorted drum thermistor
9040 DP lift motor going up error
9050 DP lift motor going down error
9060 DP EEPROM error
9070 Communication problem between DP and SHD
9080 Communication problem between DP and CIS

Kyocera Mita 6230

Код ошибки Описание
0010 Memory PCB communication problem
0100 RAM/ROM problem
0260 Memory copy PCB 1 communication problem
0350 Mailbox communication problem
0370 Communication microcomputer problem
0380 Hard disk problem
0390 DIMM problem
1040 Optical system problem (AGC)
2100 Drive motor problem / Paper conveying motor problem
2200 Paper feed motor problem
2300 Large paper deck right lift motor problem
2310 Large paper deck left lift motor problem
2420 Upper lift motor problem
2430 Lower lift motor problem
6500 Broken fixing unit thermistor wire
7200 Broken drum thermistor wire
7210 Shorted drum thermistor
7220 Broken drum heater wire

KyoceraMita 6330/7530

Код ошибки Описание
1060 Large paper deck left lift motor problem
2550 Drive motor problem
7520 Shorted drum thermistor
7530 Broken drum thermistor wire

Ошибки финишеров

Код ошибки Описание
8010 Finisher paper conveying motor problem
8030 Finisher (upper) paper conveying belt problem
8140 Finisher tray elevation motor problem /Main tray problem
8170 Finisher front side registration motor problem
8180 Finisher rear side registration motor problem
Finisher rear jogger motor problem (для 4230/5230)
8190 Finisher trailing edge registration motor problem
8210 Finisher stapler motor problem
8220 Finisher rear stapler problem
8300 Document finisher centerfold unit communication problem
8310 Document finisher centerfold unit side registration guide problem
8320 Document finisher centerfold unit centering plate problem
8330 Document finisher centerfold blade problem

Ошибки финишеров KM-2530/3530/3035/4035/5035

Код ошибки Описание
8300 Booklet stitcher paper ejection motor problem
8310 Booklet stitcher elevation motor problem
8320 Booklet stitcher rear jog motor problem
8330 Booklet stitcher front jog motor problem
8340 Booklet stitcher staple motor problem
8350 Booklet stitcher batch processing motor problem
8360 Booklet stitcher stapler shift motor problem
8370 Booklet stitcher paddle motor problem
8380 Booklet stitcher folding problem
8390 Booklet stitcher backup RAM data problem
8400 Booklet stitcher incorrect type problem
8410 Booklet stitcher punch motor problem
8420 Booklet stitcher shift motor problem
8430 Booklet stitcher punch communication problem
8440 Booklet stitcher punch sensor problem
8450 Booklet stitcher side punch sensor problem
8460 Booklet stitcher punch backup RAM data problem
8470 Booklet stitcher punch dust sensor problem
8480 Booklet stitcher broken punch power source wire problem
8500 Mailbox drive motor problem

Ошибки финишера KM-6230

Код ошибки Описание
8180 Finisher rear jogger motor problem
8310 Booklet stitcher paper ejection motor problem
8320 Booklet stitcher elevation motor problem
8330 Booklet stitcher jog motor problem
8340 Booklet stitcher staple motor problem
8350 Booklet stitcher stapler unit shift motor problem
8360 Booklet stitcher stack level detection sensor problem
8370 Booklet stitcher punch motor problem
8380 Booklet stitcher punch shift motor problem
8390 Booklet stitcher swing motor problem
8400 Booklet stitcher backup RAM data problem
8410 Booklet stitcher punch unit backup RAM data problem
8420 Booklet stitcher positioning plate motor problem
8430 Booklet stitcher folding motor problem
8440 Booklet stitcher guide motor problem
8450 Booklet stitcher jog motor problem
8460 Booklet stitcher rear staple motor problem
8470 Booklet stitcher front staple motor problem
8480 Booklet stitcher thrust motor problem
8490 Booklet stitcher communication error

Ошибки финишеров KM-6330/7530/6030/8030

Код ошибки Описание
8000 Document finisher incorrect type problem (для 6330/7530)
8020 Finisher punch motor problem
8040 Finisher lower paper conveying belt problem
8150 Finisher multi job tray problem
8170 Front upper side-registration guide problem
8180 Finisher rear upper side-registration guide problem
8190 Finisher lower side-registration guide problem
8220 Finisher front clincher problem
8230 Finisher rear stapler problem
8240 Finisher rear clincher problem

Ошибка C7990 Kyocera - Сбой аппарата. Вызовите сервисный персонал.

В статье речь пойдет о таких аппаратах Kyocera, как:

  • ECOSYS M2030dn PN, M2030dn, M2035dn, M2040DN, M2040DW, M2135DN, M2530dn, M2535dn, M2540DN, M2540DW, M2635DN, M2635DW, M2640IDW, M2735DN, M2735DW, M2835DN, M2835DW, P2035d, P2035dn, P2040DN, P2040DW, P2135d, P2135dn, P2235D, P2235DN, P2235DW, P2335D, P2335DN, P2335DW;
  • FS-1028MFP, FS-1028MFP/DP, FS-1030MFP, FS-1030MFP/DP, FS-1035MFP/DP, FS-1120D, FS-1120DN, FS-1128MFP, FS-1130MFP, FS-1135MFP, FS-1320D, FS-1320DN, FS-1350DN, FS-1370DN;

Ошибка 7990 на аппаратах K yocera возникает, как правило, при пробеге около 70 000 стр. (при использовании неоригинального тонер-картриджа или заправки картриджа).

Что означает «C7990»?

Первая и основная причина данной ошибки — переполнен бункер отработки драм-юнита (блок фотобарабана).

Остатки порошка с фотобарабана счищаются в данный бункер с помощью чистящего лезвия (ракеля). Постепенно резервуар заполняется отработанным тонером и при переполнении появляется ошибка 7990

Очистить бункер можно самостоятельно. Но будьте осторожны! Тонер очень летуч и очень плохо отмывается. Никаких работающих вентиляторов рядом! Действуйте очень осторожно. В идеале проводить данную процедуру с помощью специального тонерного пылесоса. НЕЛЬЗЯ использовать бытовой пылесос для чистки бункера! Другой вариант: провести чистку бункера от отработанного тонера на улице.

Где находится бункер отработанного тонера?

Бункер расположен за блоком фотобарабана DK. Чтобы добраться до него необходимо вынуть блок проявки DV. Блок проявки — это блок, в который вставляется тонер-картридж.

Итак, устранить ошибку C7990 следующим образом:

1. Выключить принтер (МФУ) Kyocera и открыть переднюю крышку

2. Вынуть картридж и блок проявки 

Блок проявки и картридж

3. Извлечь драм-юнит потянув за ручки по бокам. Ручки бывают зеленого цвета (DK-150, DK-170), а на некоторых драм-юнитах голубого цвета (DK-1150)

Фотобарабан DK-170                Фотобарабан DK-1150

4. За задней частью фотобарабана на торце по бокам находятся 2 съемные заглушки или 2 несъемные вогнутые круги.

Заглушки в фотобарабане DK-170              Фотобарабан без заглушек

Вариант с заглушками: подцепить заглушки отверткой, ножницами или другим предметом и потянуть вверх. С этих отверстий АККУРАТНО высыпать отработанный тонер в пакет или в ведро. В идеале воспользоваться тонерным пылесосом (в домашних условиях не обязательно). Пользоваться бытовым пылесосом крайне не рекомендуем, это приведет к поломке Вашего домашнего пылесоса!

Без заглушек: в домашних условиях очистить фотобарабан от тонера можно просверлив дырочки в окружностях и высыпать тонер в ведро (пакет) через данные отверстия. А затем заклеить их скотчем.

Специалисты нашего сервисного центра проводят чистку бункера от отработанного тонера на выезде не нарушая целостности фотобарабана! Мы не сверлим отверстия! Чистим блок с помощью тонерного пылесоса. Стоимость услуги от 1600 руб.

5. Собрать аппарат в обратном порядке: фотобарабан → блок проявки → картридж.

6. Включить принтер (МФУ). Ошибка исчезла.

После процедуры аппарат начал печатать белые листы? Это значит, что фотобарабан вставлен не до конца. Необходимо еще раз разобрать и собрать аппарат.

7. Помним, что ресурс драм-юнита 100 000 стр. После чего аппарат выдаст сообщение «Замените MK».

Какие еще есть причины возникновения ошибки с7990?

Причиной может послужить выход из строя датчика или платы управления. В этом случае лучше вызвать специалиста сервисного центра.

P.S. При переполненном бункера некоторые аппараты не всегда выдают ошибку С7990 на дисплее. Иногда пользователь об этом может узнать, когда принтер начинает трещать. Если вовремя не провести чистку, ломается шестерёнка. В этом случае, необходим уже ремонт или замена фотобарабана (бункера WT)

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