Lexmark e260dn ошибки

4513-220, -230

All service errors are indicated by all lights flashing as the primary notification or code. The secondary light

pattern indicates an area or function which has the error. Tertiary codes (shown on the following pages) indicate

specific device errors. When all lights flash, double-click

see the tertiary code. Double-click

In the following example:

The primary light pattern indicates a service error (all flashing). Double-click

The secondary light pattern indicates a fuser, toner sensor, or fan error. Double-click

information.

The tertiary light pattern indicates the fan has stalled. Double-click

pattern will appear.

Note:

The printer cannot directly determine that a fan has failed, but can sense the higher temperature at the

fuser or printhead.

If data is sent to the printer and all lights flash simultaneously, and double-clicking

secondary code, then there may be a code problem. Contact the next level of support.

Primary Codes

Service primary code

When this code appears, double-click

Service primary code

Lights

Primary code for service errors

See service secondary error codes

2-28

Lexmark™ E260d, E260dn

a third time to return to the primary light pattern.

Double-

click

Secondary Codes

Light blinking

to reveal the secondary codes.

to see the secondary code. Double-click

for more information.

again, and the original primary light

Double-

click

Tertiary Codes

again to

for more

does not produce a

Lexmark E260 Service Manual

  1. Manuals
  2. Brands
  3. Lexmark Manuals
  4. Printer
  5. E260 Series
  6. Service manual

  • Contents

  • Table of Contents

  • Bookmarks

Quick Links

• Table of contents

• Start diagnostics

• Safety and notices

• Trademarks

• Index

Revision date: July 1, 2013

Lexmark™ E260, E260d, E260dn

Lexmark™ E260, E260d, E260dn

Lexmark and Lexmark with diamond design are

trademarks of Lexmark International, Inc., registered

in the United States and/or other countries.

4513-200

4513-220

4513-230

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Related Manuals for Lexmark E260

Summary of Contents for Lexmark E260

  • Page 1
    Lexmark™ E260, E260d, E260dn 4513-200 4513-220 4513-230 • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2
    Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PictureGrade is a trademark of Lexmark International, Inc.
  • Page 3: Table Of Contents

    4513-200, -220, -230 Table of Contents Table of Contents…………iii Notices and safety information .

  • Page 4
    Rear view ……………5-1 Lexmark™ E260, E260d, E260dn…
  • Page 5
    4513-200, -220, -230 Controller board connector pin values ……….5-2 Preventive maintenance .
  • Page 6
    4513-200, -220, -230 Lexmark™ E260, E260d, E260dn…
  • Page 7: Notices And Safety Information

    4513-200, -220, -230 Notices and safety information The following laser notice labels may be affixed to this printer. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

  • Page 8
    7 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 655-675 nanometer. Lasersystemet og printeren er udformet således, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser. viii Lexmark™ E260, E260d, E260dn…
  • Page 9
    4513-200, -220, -230 Laserilmoitus Tämä tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR Subchapter J -standardin mukaiseksi luokan I (1) — lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi. Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 7 mW:n galliumarsenidilaser ja toimii 655 — 675 nanometrin aallonpituuksilla.
  • Page 10
    El sistema làser i la impressora han sigut concebuts de manera que mai hi hagi exposició a la radiació làser per sobre d’un nivell de classe I durant una operació normal, durant les tasques de manteniment d’usuari ni durant els serveis que satisfacin les condicions prescrites. Lexmark™ E260, E260d, E260dn…
  • Page 11
    4513-200, -220, -230 Notices and safety information…
  • Page 12
    4513-200, -220, -230 Lexmark™ E260, E260d, E260dn…
  • Page 13: Safety Information

    4513-200, -220, -230 Safety information • The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. •…

  • Page 14
    Antes de começar, desligue o produto da tomada eléctrica ou seja cuidadoso caso o produto tenha de estar ligado à corrente eléctrica para realizar a tarefa necessária. Lexmark™ E260, E260d, E260dn…
  • Page 15
    4513-200, -220, -230 Informació de Seguretat • La seguretat d’aquest producte es basa en l’avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s’utilitzen peces de recanvi no autoritzades. •…
  • Page 16: Preface

    This type of caution indicates there is a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you begin, or use caution if the product must receive power in order to perform the task. Lexmark™ E260, E260d, E260dn…

  • Page 17: Conventions

    4513-200, -220, -230 CAUTION This type of caution indicates a hot surface. CAUTION This type of caution indicates a tipping hazard. xvii Conventions…

  • Page 18
    4513-200, -220, -230 xviii Lexmark™ E260, E260d, E260dn…
  • Page 19: General Information

    4513-200, -220, -230 1. General information The Lexmark™ E260, E260d, and E260dn are monochrome laser printers designed for single users or small workgroups. This book contains information on E260, E260d and E260dn. For information on E360d and E360dn, see the 4513-420,-430 service manual. For information on E460dn and E460dw, see the 4513-630, — 63W, -6EW service manual.

  • Page 20: Overview Of The Operator Panel

    Overview of the operator panel The operator panel consists of these items: • LED operator panel • Two buttons: Cancel and Continue • Six lights: Error , Paper Jam , Load Paper , Toner Low , Ready , and Continue Lexmark™ E260, E260d, E260dn…

  • Page 21: Specifications

    4513-200, -220, -230 Specifications Memory 4513-200, -220 4513-230 Item Lexmark E260, E260d Lexmark E260dn Standard memory 32MB 32MB Maximum memory 160MB 160MB Optional memory ✔ ✔ 128MB 256MB 512MB Optional flash memory 64MB 256MB ✔ ✔ Optional font cards (DBCS)

  • Page 22: Connectivity And Compatibility

    *All models are USB 2.0 Certified devices supporting Hi-Speed data transfer. ¹ Includes the HD photo image format ² Includes support for the following graphics formats: TIFF, TIF, JPG, GIF, PNG, BMP, PCX, AND DCX Lexmark™ E260, E260d, E260dn…

  • Page 23: Media Trays And Supply Capacity

    4513-200, -220, -230 Media trays and supply capacity 4513-200, -220 4513-230 Item Lexmark E260, E260d Lexmark E260dn Available input trays ✔ ✔ Integrated 250-sheet tray 50-sheet MP feeder ✔ ✔ 1-sheet manual feed slot Optional input sources ✔ ✔ 250-sheet drawer ✔…

  • Page 24: Types Of Print Media

    These values only appear in a source’s list of supported media sizes either when the source is non-size sensing or when the source’s size sensing hardware is deactivated and then the device is power cycled. Lexmark™ E260, E260d, E260dn…

  • Page 25: Tips On Preventing Jams

    4513-200, -220, -230 Tips on preventing jams Paper path Paper path 125.3 mm Manual feed sensor 9.0 mm Upper end feed rolls 59.8 mm Input sensor 44.9 mm Transfer roll 112.7 mm Fuser 21.4 mm Fuser exit rolls 114.8 mm Fuser exit sensor 7.5 mm Exit rolls…

  • Page 26: Tools

    Have any exposed adhesive when the flap is in the sealed position • Use only recommended media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for more information about which media provides optimum results for the current printing environment.

  • Page 27: Acronyms

    4513-200, -220, -230 Acronyms Autocompensator Mechanism (or paper feed) Analog-to-digital Converter ASIC Application Specific Integrated Circuit Complete Bill Of Material Development Roll (of print cartridge/photoconductor system) DIMM Dual In-Line Memory Module External Network Adapter Field Replaceable Unit Host Based Printing HVPS High Voltage Power Supply Liquid Crystal Diode…

  • Page 28
    4513-200, -220, -230 1-10 Lexmark™ E260, E260d, E260dn…
  • Page 29: Diagnostics Information

    • Information from the operator panel of the printer. – Models E260, E260d, and E260dn have an operator panel containing lights and buttons. Warning: Paper clips are commonly used near printers and can become lodged in the paper path. Always check for and remove any debris in the paper path.

  • Page 30: Overview Of The Operator Panel

    If there is a problem in the printer such as a paper jam, then the panel lights indicate the problem. See “Common primary light patterns” on page 2-4 for more information. The printer cycles down into standby mode, and lights solid. Lexmark™ E260, E260d, E260dn…

  • Page 31: Light Patterns And Error Messages

    4513-200, -220, -230 Light patterns and error messages User attendance messages, paper jam errors, and service errors display a light pattern. This may be all the information that is needed. However, if is double-clicked on the panel, a second pattern may appear with more detailed information.

  • Page 32: Common Primary Light Patterns

    Change cartridge invalid refill Missing or defective print cartridge Unsupported print cartridge ✷  Photoconductor kit life warning¹    Programming engine code/ Programming system code ✷ ✷ ✷ ✷ ✷ ✷ Service error²   Printer error³ Lexmark™ E260, E260d, E260dn…

  • Page 33
    4513-200, -220, -230 Printer Condition Page   Paper jam printer error (2xx) ✷ Remove paper from output bin   Load media in Tray 1 or Tray 2  Load Media in Multi-purpose Feeder or Manual Feeder ✷  Load Tray 1 for side 2 of manual duplex printing ¹…
  • Page 34
    ✷ Resolution reduced/Flushing buffer and Replace Photoconductor ✷ ✷ ✷ Device is printing and Replace Photoconductor ✷   Waiting and Replace Photoconductor ✷  Not Ready and Replace Photoconductor ✷ ✷  Replace Photoconductor IR Lexmark™ E260, E260d, E260dn…
  • Page 35: Primary Codes

    4513-200, -220, -230 Primary codes Ready/Power Saver  Meaning • The printer is ready to receive and process data. • The printer is in Power Saver mode. Action • Send a print job. • Press Continue to print the menu settings pages for a list of current printer settings. •…

  • Page 36
    The printer is waiting until a print timeout occurs, or until it receives additional data. Action • Press Continue to print the contents of the print buffer. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. Lexmark™ E260, E260d, E260dn…
  • Page 37
    4513-200, -220, -230 Flushing buffer/Resolution reduced ✷ ✷ Meaning • The printer is flushing corrupted print data. • The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced from 600 dots per inch (dpi) to 300 dpi to prevent a memory full error. Action •…
  • Page 38
    • The printer is resetting to the user default settings. Any active print jobs are canceled. A user default setting remains in effect until it is changed or has restored the factory default settings. Action Wait for the message to clear. 2-10 Lexmark™ E260, E260d, E260dn…
  • Page 39
    4513-200, -220, -230 Invalid engine code/Invalid network code   Meaning The engine code and/or the network code has not been programmed or has been programmed but is invalid. Action Download valid engine code to the internal print server. Resolution reduced while canceling job ✷…
  • Page 40
    The photoconductor kit is full and must be replaced. The printer will not print any more pages until the photoconductor kit is replaced. Action • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. 2-12 Lexmark™ E260, E260d, E260dn…
  • Page 41
    4513-200, -220, -230 Programming engine code/Programming system code    Meaning New code is being programmed into the engine or firmware code flash. Action Wait for the message to clear. When the printer has finished programming the code, it performs a soft reset. Service error ✷…
  • Page 42
     Meaning The printer is out of print media at the indicated source. Action • Load print media into the indicated tray, and press Continue to resume printing. • Press Cancel to reset the printer. 2-14 Lexmark™ E260, E260d, E260dn…
  • Page 43
    4513-200, -220, -230 Load media in multi-purpose feeder or manual feeder  Meaning The printer prompts to load a single sheet of print media in the multi-purpose feeder or manual feeder. Action • Load print media into the manual feeder. •…
  • Page 44: Common Secondary Light Patterns

    234: Paper jam (duplex: location unknown)     241: Paper jam in Tray 1     242: Paper jam in Tray 2     251: Paper jam in the manual feeder 2-16 Lexmark™ E260, E260d, E260dn…

  • Page 45
    4513-200, -220, -230 Common light sequences for printer errors When the Error and Continue lights are both on, a printer error has occurred with a secondary code. Press and release Continue twice quickly to display the secondary error code light sequence. The following table shows what these light sequences mean and where to go for help.
  • Page 46: Secondary Error Codes

    231: Paper jam (duplex rear) ✷   Meaning The media did not arrive at the duplex sensor, but did leave the printer exit sensor. Action Open the rear door, and clear the paper jam. 2-18 Lexmark™ E260, E260d, E260dn…

  • Page 47
    4513-200, -220, -230 233: Paper jam (duplex) ✷ ✷   Meaning A paper jam has occurred in the duplex unit before Action Remove the tray, open the duplex door and clear the paper jam. 234: Paper jam (duplex — unknown location) ✷…
  • Page 48: Complex Page

    • Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary download fonts or macros. • Set Page Protect to On in the Local Printer Setup Utility. • Install additional printer memory. 2-20 Lexmark™ E260, E260d, E260dn…

  • Page 49: Insufficient Collation Area

    4513-200, -220, -230 Insufficient collation area    Meaning The printer memory does not have the free space necessary to collate the print job. This may happen due to one of these errors: • Memory is full. • A page is too complex to print. •…

  • Page 50: Ppds Font Error

    To avoid this error in the future: • Simplify the print job. Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. • Install additional printer memory. 2-22 Lexmark™ E260, E260d, E260dn…

  • Page 51: Ena Connection Lost

    4513-200, -220, -230 ENA connection lost  ✷  Meaning The printer cannot establish communication with the network. Action Press Continue to clear the code and continue printing. (The previous print job may not print correctly.) Host interface disabled  ✷…

  • Page 52: Short Media

     Meaning The engine code has not been programmed, or the programmed code is not valid. Action Download the valid engine code to the internal print server while this message is still on the panel. 2-24 Lexmark™ E260, E260d, E260dn…

  • Page 53: Invalid Network Code

    The geographic region of the printer does not match the geographic region of the installed toner cartridge. Action Remove the toner cartridge, and install a new toner cartridge that matches the region of the printer. The settings cannot be changed without calling Lexmark for a one-time change. Change toner cartridge/invalid refill …

  • Page 54: Unsupported Toner Cartridge

    • Turn the printer on. Too many options attached     Meaning This message indicates that to too many flash options have been attached. Action Press Continue briefly to clear the message. The option will be ignored. 2-26 Lexmark™ E260, E260d, E260dn…

  • Page 55: Unsupported Flash In Slot

    4513-200, -220, -230 Unsupported flash in slot 1      Meaning The printer detects that a flash memory module is installed in the DIMM dram slot. This error will occur at power on and must be resolved before printing may continue. Action Power off the printer, and remove the unsupported option.

  • Page 56: Service Codes

    Service primary code ✷ Light blinking When this code appears, double-click to reveal the secondary codes. Service primary code Lights Primary code for service errors ✷ ✷ ✷ ✷ ✷ ✷ See service secondary error codes 2-28 Lexmark™ E260, E260d, E260dn…

  • Page 57
    4513-200, -220, -230 Service secondary error codes Service secondary codes Lights ✷ 90x: Software ✷ ✷ ✷ 90x: Software ✷ ✷ 91x: DC motor or transfer roll ✷ ✷ 92x: Fuser or toner sensor ✷ ✷ ✷ 93x: Printhead, drive motor ✷…
  • Page 58
    904: Service engine software error 905: Interface violation by paper ✷ ✷ ✷ port device ✷ ✷ ✷ 906: Service engine software error ✷ ✷ ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow 2-30 Lexmark™ E260, E260d, E260dn…
  • Page 59
    4513-200, -220, -230 Transfer roll or tray 2 Code 914 indicates an error in tray 2 motor. Replace the drawer. Code 917 indicates a problem in the transfer roll circuitry. Check the continuity from the cable connection on the HVPS (high voltage power supply) to the right side of the transfer roll. Service tertiary error codes: transfer roll Lights ✷…
  • Page 60
    Service secondary codes: 94x Service tertiary codes: RIP engine communicator or engine card ✷ 940: LVPS or cable has failed ✷ ✷ 948: Service engine card failure ✷ ✷ ✷ 949: Service engine card failure 2-32 Lexmark™ E260, E260d, E260dn…
  • Page 61
    4513-200, -220, -230 NVRAM failure Error codes 950–954 indicate a problem in the NVRAM (nonvolatile random access memory). Replace the operator panel assembly. Codes 955–959 indicate a failed controller board assembly. Replace the controller board. Service tertiary error codes: NVRAM failure Lights ✷…
  • Page 62
    981: Service paper port ✷ ✷ communication failure 982: Service paper port ✷ ✷ communication failure 983: Service paper port ✷ ✷ ✷ communication failure 984: Service paper port ✷ ✷ communication failure 2-34 Lexmark™ E260, E260d, E260dn…
  • Page 63
    4513-200, -220, -230 Device equipment check or device controller board error Indicates a failure with the device’s equipment or controller board. Lights Service secondary codes: 99x Service tertiary codes: device equipment check or device controller board error 990: Service device equipment ✷…
  • Page 64: Messages And Error Codes

    4513-200, -220, -230 Messages and error codes Note: The following message and error codes will be visible only in the print event log in the diagnostic mode for E260, E260d, and E260dn. See “Diagnostics mode selections” on page 3-8. The printer operator panel displays light patterns describing the current state of the printer and indicates possible printer problems that must be resolved.

  • Page 65
    4513-200, -220, -230 Paper jam error codes (200-series) (Continued) Error Description Action 200.08 Media reached the input sensor before the EP was Inspect the tray for prestaging. Verify the proper ready media and inspect the tray wear strips. Replace the wear strips if necessary.
  • Page 66
    200.38 Interpage servo gap is smaller than expected for printhead offset target evaluation 200.42 Rogue sheet is at the manual feed sensor while Retry alignment. flushing the paper path prior to declaring MPF source empty. 2-38 Lexmark™ E260, E260d, E260dn…
  • Page 67
    4513-200, -220, -230 Paper jam error codes (200-series) (Continued) Error Description Action 200.43 The media is at the input sensor before interruption Remove the media, realign the stock, and re-insert. occurs. Possible causes include bouncy sensor or an Do not let the top sheets to go beyond the wear exceptionally small gap, perhaps due to the media strips.
  • Page 68
    Paper jam near tray 2. Remove Tray 2 and inspect for obstruction in the paper path. Check the pick tires for wear or paper dust. Replace if necessary. Check the wear strips and replace if necessary. 2-40 Lexmark™ E260, E260d, E260dn…
  • Page 69
    4513-200, -220, -230 Paper jam error codes (200-series) (Continued) Error Description Action 242.01 Took too long to ramp up dc feed motor Check the connection with Tray 2. (Lift the printer and re-set it on Tray 2.) If the error persists, then replace Tray 2.
  • Page 70: Service Error Codes

    Fuser did not reach standby temperature in time (standby control) 922.02 Hot roll took too long to reach the beginning lamp detection temperature. 922.03 Hot roll reached final lamp detection temperature, but took longer than largest time in lookup table. 2-42 Lexmark™ E260, E260d, E260dn…

  • Page 71
    4513-200, -220, -230 Service error codes (9xx) (Continued) Error Description Action 922.04 Hot roll timed out in trying to reach the final lamp Replace the fuser. See “Fuser service check” detection temperature. on page 2-54. 920.00 Under temperature during steady state control. 920.01 Fuser took too long to heat up after transitioning to new enhanced mode.
  • Page 72
    Main fan capture data is invalid, and speed control is at maximum in fan control adjustment state. Printhead service errors 930.00 Wrong printhead installed Replace the printhead. See “Printhead service check” on page 2-67. 931.00 No first hsync 2-44 Lexmark™ E260, E260d, E260dn…
  • Page 73
    4513-200, -220, -230 Service error codes (9xx) (Continued) Error Description Action 931.01 No first hsync Replace the printhead. See “Printhead service check” on page 2-67. 932.00 Lost hsyncs 932.01 Lost hsyncs 933.01 Printhead boost signal failure 934.00 Mirror motor lost lock. 934.01 Mirror motor lost lock.
  • Page 74
    Controller verification failure of pensive boot code Call the next level of support to update the firmware, or replace the controller board. See “Controller board service check” on 959.02 Failure to authenticate Signature Verification Code page 2-52. 2-46 Lexmark™ E260, E260d, E260dn…
  • Page 75
    4513-200, -220, -230 Service error codes (9xx) (Continued) Error Description Action 959.03 Signature Verification Code failed to authenticate a code Update firmware and call the next level of partition. support, or replace the controller board. See “Controller board service check” on page 2-52.
  • Page 76
    990.xx An equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. 991.xx The specified device has detected an equipment check in its system card. 2-48 Lexmark™ E260, E260d, E260dn…
  • Page 77: Diagram Of The Printer Menus

    4513-200, -220, -230 Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed through the driver. Paper Menu Finishing Menu Utilities Menu Job Menu Paper Source Copies Quick Demo Cancel Job Paper Size…

  • Page 78: Symptom Tables

    “Fuser service check” on page 2-54. Fuser does not turn on and off. “Fuser service check” on page 2-54. The paper feed picks and tries to feed media. “Paper feed service checks” on page 2-57. 2-50 Lexmark™ E260, E260d, E260dn…

  • Page 79: Printer Symptom Table

    4513-200, -220, -230 Printer symptom table Symptom Action Dead machine (no power). “Dead machine service check” on page 2-54. Fan noisy or fan not working. “Cooling fan service check” on page 2-53. Fuser parts melted. “LVPS/HVPS service check” on page 2-55.

  • Page 80: Service Checks

    Turn the printer off, and plug the LVPS/HVPS cable into J502 of the controller board. See the wiring diagram at the end of the book which identifies the voltages and grounds for a good controller board. Turn the printer off before plugging or unplugging any connectors. 2-52 Lexmark™ E260, E260d, E260dn…

  • Page 81: Cooling Fan Service Check

    4513-200, -220, -230 Controller board service check (Continued) Action LVPS/HVPS Verify main power to controller board With the printer off, unplug the LPS/HVPS cable at J502 on the controller board. Verify grounds on pins 10, 12, 14, 16 and 18 for both the cable and the controller board. If any of these grounds are incorrect, then check the cable for continuity.

  • Page 82: Dead Machine Service Check

    Measure the resistance across the ends of the thermistor cable. Replace the fuser assembly if the resistance is lower than 1K ohm or shorted. Note: Resistance measures approximately 400K ohms when cool and 1K ohms hot. Fuser 2-54 Lexmark™ E260, E260d, E260dn…

  • Page 83: Lvps/Hvps Service Check

    4513-200, -220, -230 LVPS/HVPS service check Action LVPS portion of board Fuses that open typically indicate a faulty LVPS/HVPS. Disconnect the power cable, and open the LVPS/HVPS enough to test the switch. The switch will show continuity across the conductors with a meter when the switch is on. If the switch is good, then see “Dead machine service check”…

  • Page 84: Media Feed Clutch Service Check

    Does this solve the problem? Replace the media feed clutch. See Problem resolved Contact your next level of “Media feed clutch removal” on support. page 3-38p. Does this solve the problem? 2-56 Lexmark™ E260, E260d, E260dn…

  • Page 85: Operator Panel Service Check

    4513-200, -220, -230 Operator panel service check Inspect the operator panel cable for damage. Make sure the cable is plugged in securely. Run POST, and check each light for proper operation. See “Power-On Self Test (POST) sequence” on page 2-2. LED Operator panel service check Action Operator panel (LED)

  • Page 86
    • If the resistance is approximately 70 ohms, then check the controller board. Pin 1 at J26 should be +24 V dc. See “Controller board service check” on page 2-52 more information. Replace controller board as necessary. 2-58 Lexmark™ E260, E260d, E260dn…
  • Page 87: Parallel Or Usb Port Service Check

    4513-200, -220, -230 Media skews Action Paper feed (pick tires) tray 1 Check tires for debris. If tires are new, then try reversing each on its hub. Paper feed (pick tires) tray 2 Tray 1 Check side guides on Tray 1 and Tray 2. Guides set for a full stack of media Tray 2 (option) may be too wide when the stack is short.

  • Page 88: Print Quality Service Checks

    • If there is no continuity, then call the next level of service. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in that order. Also, see “Solving print quality problems” on page 3-64. 2-60 Lexmark™ E260, E260d, E260dn…

  • Page 89
    4513-200, -220, -230 Black page Note: Incorrect laser exposure or incorrect charging of the photoconductor causes an all black page. Always verify the same results from a different toner cartridge assembly and developer before proceeding. Action Toner electrodes (not Check the three rearward electrodes below the toner cartridge assembly for contamination, a FRU) damage, or a short to ground.
  • Page 90
    See“LVPS/HVPS service check” on page 2-55 for more information. Try changing the setting to heavier paper or even card stock. Media (not a FRU) Make sure recommended media is being used. Check the media settings in the printer driver. 2-62 Lexmark™ E260, E260d, E260dn…
  • Page 91
    4513-200, -220, -230 Light print Action Toner cartridge (not a Make sure the toner cartridge and PC Kit are installed correctly and that the toner cartridge FRU) is not low on toner. If the problem continues, then install a new toner cartridge. Recheck condition before replacing PC Kit, if necessary.
  • Page 92
    Replace as needed. If the lines are parallel and match the two intended ghost images, then the Form Type may be incorrectly set. Check those settings. The PC cleaner sump may be full. Replace the PC kit. 2-64 Lexmark™ E260, E260d, E260dn…
  • Page 93
    4513-200, -220, -230 Print quality problems (Continued) Problem Cause/action Toner smears or rubs • Toner is not being fused to the paper. Replace the fuser. off the page. • Change the media texture setting in the driver. If special media is being used, such as card stock or labels, then be sure to select the correct media type.
  • Page 94
    • Clear all jams. has been cleared. • Press and release , or open and close the printer cover to restart the printer. • Make sure the toner cartridge assembly is installed properly. 2-66 Lexmark™ E260, E260d, E260dn…
  • Page 95: Printhead Service Check

    4513-200, -220, -230 Print quality problems (Continued) Problem Cause/action Unexpected • Ensure correct printer driver is being used. characters print or • Select hex trace mode to determine what the problem is. characters are • Restore factory defaults. missing. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. Jobs are not printing, •…

  • Page 96: Service Software Service Check

    Note: Before troubleshooting, determine the operating system used when the error occured. If possible determine whether a PostScript or PCL file was sent to the device when the error occured. Ask the customer which Lexmark Solutions applications are installed on the device. Step Action and questions POR the device.

  • Page 97
    Go to step 15. Go to step 16. to the device. Does the 900.xx error reoccur? Install a Lexmark recommended memory Go to step 31. Problem resolved. option. Send a print job to the device. Does the 900.xx error reoccur? Is there a modem installed on the device? Go to step 17.
  • Page 98
    • A sample print file if error appears to be isolated to a single file • File/Application used if error is related to specific print file • Device Operating System • Driver used (PCL/PS) • Frequency of the occurrence of the error 2-70 Lexmark™ E260, E260d, E260dn…
  • Page 99: Transfer Roll Service Check

    4513-200, -220, -230 Transfer roll service check Action Note: Do not touch the transfer roll except at its ends. Place a sheet of paper over the roll to prevent damage from finger oils or hand lotion. Check the springs in the left and right transfer roll bearings. Do not try to move the left spring.

  • Page 100
    4513-200, -220, -230 2-72 Lexmark™ E260, E260d, E260dn…
  • Page 101: Diagnostic Aids

    4513-200, -220, -230 3. Diagnostic aids Accessing service menus There are two different test menus that can be accessed during POR to identify problems with the printer. Configuration Menu 1. Turn off the printer. The Configuration menu group contains a set of menus, settings and operations which are 2.

  • Page 102
    4513-200, -220, -230 Configuration Menu printout (sample only; use actual sheet). Note: The light sequences change relative to the option on the printer. Lexmark™ E260, E260d, E260dn…
  • Page 103
    4513-200, -220, -230 Diagnostics mode printout sample (sample only; use actual sheet) Note: The light sequences change relative to the options on the printer. Diagnostic aids…
  • Page 104: Configuration Menu Selections

    • One page is gray with graphics, one is black, and one is blank. Reset Photoconductor Return the photoconductor counter to zero. Maintenance Counter The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. Lexmark™ E260, E260d, E260dn…

  • Page 105: Setup

    4513-200, -220, -230 Setup Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used. Menu item Use setting to Values Demo Mode Put printer into demo mode where internal sheets print with each Deactivate (default) press of Activate…

  • Page 106: Usb

    On—The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. Auto (default)—The printer processes print jobs from computers using either Windows or Macintosh operating systems. Lexmark™ E260, E260d, E260dn…

  • Page 107: Network

    4513-200, -220, -230 Network Use the network menu to change printer settings on jobs sent through a network port (either standard network or network opt <x>). Menu item Use setting to Values NPA Mode Send print jobs to the printer and query printer status information simultaneously.

  • Page 108: Diagnostics Mode Selections

    Allow the printer ID to match the label ID after the controller board is replaced. 000101 (default) 000189 Printer alignment Align a new printhead. See “Printhead assembly mechanical adjustment” on None page 3-9 for more information. Lexmark™ E260, E260d, E260dn…

  • Page 109: Adjustment Procedures

    4513-200, -220, -230 Adjustment procedures Printhead assembly mechanical adjustment Note: The printhead must be aligned electronically. To align the printhead electronically, call the next level of support. Speical files and a computer are required to electronically align the unit. A printhead needs to be correctly positioned after it has been removed. Use a pencil to mark the screw locations of the old printhead on the metal frame.

  • Page 110
    (See the right side of the figure below.) After obtaining a properly adjusted image on the paper, tighten all three screws. 3-10 Lexmark™ E260, E260d, E260dn…
  • Page 111: Repair Information

    4513-200, -220, -230 4. Repair information Warning: Read the following before handling electronic parts. Handling ESD-sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic cards: •…

  • Page 112: Removal Procedures

    Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before proceeding with a removal. Lexmark™ E260, E260d, E260dn…

  • Page 113: Acm Pick Tire Roller Removal

    4513-200, -220, -230 ACM pick tire roller removal Place the printer on its side. Note: Be careful to not mar the finish of the printer. Open the duplex jam door just far enough to pull out the ACM pick tires. Warning: Open the duplex door only far enough to remove the ACM pick tires.

  • Page 114
    • If the left hub is black, then remove the old right and left tires from the ACM hubs, and replace with the new tires. Do not attempt to remove the hubs. Lexmark™ E260, E260d, E260dn…
  • Page 115: Bezel Removal

    4513-200, -220, -230 Bezel removal Open the front access door. Flex the top of the bezel, and disconnect the latch (A) from the upper front cover. Disconnect the latches (B) from the upper front cover. Remove the bezel. Repair information…

  • Page 116: Controller Board Removal

    Remove the right side cover. See “Right side cover assembly removal” on page 4-53. Remove the three screws (A) from the USB port. Lexmark™ E260, E260d, E260dn…

  • Page 117
    4513-200, -220, -230 Disconnect all of the cables from the controller board. Note: A drip guard (B) has been added below the controller board. The drip guard may need to be removed to access to the controller board. Remove the five screws (C) from the controller board. Lift the controller board, and remove.
  • Page 118: Cover Open Sensor

    Remove the right side cover. See “Right side cover assembly removal” on page 4-53. Disconnect the cable (A) from the controller board. Use a #1 Phillips screwdriver to remove the screw (B) holding the sensor. Remove the cover open sensor. Lexmark™ E260, E260d, E260dn…

  • Page 119: Door Mount Removal

    4513-200, -220, -230 Door mount removal Open the front cover. Remove the lower front cover. See “Lower front cover removal” on page 4-26. Remove the left side cover. See “Left side cover removal” on page 4-24 Remove the right side cover. See “Right side cover assembly removal”…

  • Page 120
    4513-200, -220, -230 Disconnect the fuser link (C). Remove the three screws (D) from the left side of the printer. Remove the door mounts. 4-10 Lexmark™ E260, E260d, E260dn…
  • Page 121: Duplex Removal

    4513-200, -220, -230 Duplex removal Note: The duplex will not need to be replaced on the 4513-200 printer. Remove the left side cover. See “Left side cover removal” on page 4-24. Remove the rear door and rear cover. See “Rear door and rear cover removal” on page 4-49.

  • Page 122
    4513-200, -220, -230 Lift the duplex slightly, push to the left, and tilt to clear the right side of the printer. Remove the duplex. 4-12 Lexmark™ E260, E260d, E260dn…
  • Page 123: Duplex/Main Motor Gear Drive Interface Removal

    4513-200, -220, -230 Duplex/main motor gear drive interface removal Note: The duplex/main motor gear drive interface will not need to be replaced on the 4513-200 printer. Remove the left side cover. See “Left side cover removal” on page 4-24. Remove the LVPS/HVPS. See “LVPS/HVPS removal”…

  • Page 124
    4513-200, -220, -230 Remove the screw (D) from the gear (E). Remove the plastic bushing (F). 4-14 Lexmark™ E260, E260d, E260dn…
  • Page 125
    4513-200, -220, -230 Use a screwdriver to pop the retainer clip (G) loose from the gear. Remove the gear (H). 4-15 Repair information…
  • Page 126: Fan Removal

    Remove the right side cover. See “Right side cover assembly removal” on page 4-53. Disconnect the cable (A) from the controller board, and remove the two screws (B) holding the fan to the right side frame. Remove the fan. 4-16 Lexmark™ E260, E260d, E260dn…

  • Page 127: Front Access Door Removal

    4513-200, -220, -230 Front access door removal Remove the operator panel. See “Operator panel removal” on page 4-46. Remove the left side cover. See “Left side cover removal” on page 4-24. Close the front access door. While closing the MPF cover, pull up on the MPF by the steel shaft until the MPF lifts from its hinges. Disconnect the MPF from the lower front cover.

  • Page 128
    4513-200, -220, -230 Disconnect the fuser link (A) from the front access door. Disconnect the front access door cable (B), and pull it through the opening to clear the side frame. 4-18 Lexmark™ E260, E260d, E260dn…
  • Page 129
    4513-200, -220, -230 Disconnect the front access door from its hinges, and remove. 4-19 Repair information…
  • Page 130: Fuser Removal

    “Rear exit guide assembly with sensor and reversing solenoid removal” on page 4-51. Remove the two screws (A). Partially pull the fuser forward for better access. Push in on the cable connector cover (B), and remove. 4-20 Lexmark™ E260, E260d, E260dn…

  • Page 131
    4513-200, -220, -230 Disconnect the AC cable (C). Disconnect the thermistor cable (D). 4-21 Repair information…
  • Page 132
    Disconnect the exit sensor cable (E) from the controller board. Remove the fuser. Note: • Be careful to not damage the gears during the fuser installation. • Be sure to reinstall the AC cable during the fuser installation. 4-22 Lexmark™ E260, E260d, E260dn…
  • Page 133: Left Print Cartridge Guide

    4513-200, -220, -230 Left print cartridge guide Open the front door and remove the print cartridge. Remove the two screws (A). Swing the front edge of the print cartridge guide to the right, and then toward the front of the printer. Remove the left print cartridge guide.

  • Page 134: Left Side Cover Removal

    Make sure that the fuser cables are out of the way when removing the left side cover. Remove the paper tray. Remove the screw (A) from the rear left side of the printer. Remove the screw (B) and press the two latches (C) on the bottom of the left side cover. 4-24 Lexmark™ E260, E260d, E260dn…

  • Page 135
    4513-200, -220, -230 Rotate the cover out, and lift to remove the left side cover. Note: There are two tabs on the top of the left side cover. Do not swing the left side cover open too far, or the tabs will be damaged.
  • Page 136: Lower Front Cover Removal

    Open the lower front cover. Disconnect the manual feed plate notch (A) from the lower front cover. Disconnect the lower front cover notches (B) from the front of the printer. Remove the lower front cover. 4-26 Lexmark™ E260, E260d, E260dn…

  • Page 137: Lvps/Hvps Removal

    4513-200, -220, -230 LVPS/HVPS removal Remove the rear door cover. See “Rear door and rear cover removal” on page 4-49. Remove the left side cover. See “Left side cover removal” on page 4-24. Place the printer on its top with the rear facing you. Note: Be careful to not mar the finish of the printer.

  • Page 138
    4513-200, -220, -230 Remove the two screws (C) from the right rear foot assembly, and the four screws (D) from the LVPS/ HVPS shield. Lift the LVPS/HVPS, and disconnect the three cables (E). 4-28 Lexmark™ E260, E260d, E260dn…
  • Page 139
    4513-200, -220, -230 Note: Squeeze the clip to remove the cables from their connectors (F). Disconnect the transfer roll cable (G). Lift and remove the LVPS/HVPS. 4-29 Repair information…
  • Page 140: Main Motor Gear Drive Removal

    Note: Be careful to not mar the finish of the printer. Remove the four screws (B) from the main motor gear drive. Note: The picture below shows the E360d, E360dn printer. The main motor gear drive removal is the same for all models. 4-30 Lexmark™ E260, E260d, E260dn…

  • Page 141
    4513-200, -220, -230 Lift the gear drive, and disconnect the main motor gear drive cable (C). Remove the main motor gear drive. 4-31 Repair information…
  • Page 142: Manual Feed Clutch Removal

    Note: Be careful to not mar the finish of the printer. Remove the four screws (B) from the main motor gear drive. Rotate the main motor gear drive enough to access the manual feed solenoid. 4-32 Lexmark™ E260, E260d, E260dn…

  • Page 143
    4513-200, -220, -230 Use a screwdriver to remove the e-clip (C) from the manual feed clutch. Remove the manual feed clutch (D). 4-33 Repair information…
  • Page 144: Manual Feed Solenoid Removal

    Open the front access door, and place the printer on its right side. Note: Be careful to not mar the finish of the printer. Remove the two screws (A). Disconnect the cable from J25 on the controller board, and remove the solenoid. 4-34 Lexmark™ E260, E260d, E260dn…

  • Page 145: Media Acm Asm Feeder Removal

    4513-200, -220, -230 Media ACM ASM feeder removal Remove the left side cover. See “Left side cover removal” on page 4-24. Remove the LVPS/HVPS. See “LVPS/HVPS removal” on page 4-27. Remove the duplex. See “Duplex removal” on page 4-11. Remove the main motor gear drive. See “Main motor gear drive removal”…

  • Page 146
    4513-200, -220, -230 Use a screwdriver to pop the inner shaft lock (B) loose. Remove the inner shaft lock (C). 4-36 Lexmark™ E260, E260d, E260dn…
  • Page 147
    4513-200, -220, -230 Pull out the auto compensator shaft, and remove the spring (D). Remove the auto compensator shaft. Disconnect the spring (E) from the cylinder. Remove the media ACM ASM feeder. 4-37 Repair information…
  • Page 148: Media Feed Clutch Removal

    Pull up the clutch from the cavity, exposingthe white tape. Cut the tape to expose the wire connectionto the clutch, and cut the cables at the copper leads. Clean any adhesive residue from the wires. 4-38 Lexmark™ E260, E260d, E260dn…

  • Page 149
    4513-200, -220, -230 Pull the clutch cable into the motor cavity. Pull up the cable to remove any slack. Remove any shrink tubing that is holding the wires together. Warning: Do not strip the insulation off the red and black wires. The connectors will not work if the insulation is removed.
  • Page 150
    Measure 4 inches (100 mm) from the clutch, and cut the clutch cable. Install the new media clutch on the ACM drive shaft. Insert the red wire from the printer into the wire splice connector. Insert the red wire from the clutch into the wire splice connector. 4-40 Lexmark™ E260, E260d, E260dn…
  • Page 151
    4513-200, -220, -230 Using a pair of pliers, squeeze the connector to secure the red wires in place. Note: Check the connector to make sure that the gray connector is pressed flush to the bottom of the wire splice. Repeat steps four through six for the black wires on the clutch and printer. Tuck the connectors securely above the duplex guide.
  • Page 152: Media Manual Input Sensor Removal

    Note: Be careful to not mar the finish of the printer. Disconnect the sensor cable (A) from J23 (MPFS) on the controller board. Remove the screw (B). Free the cable from its retainers, and pull it through the opening toward the sensor mount. 4-42 Lexmark™ E260, E260d, E260dn…

  • Page 153
    4513-200, -220, -230 Re-installation note: • Prop open the duplex door, and insert the hook end of the spring hook through the frame opening (C) from the controller board side. Extend the hook until the sensor connector can be hooked. •…
  • Page 154
    4513-200, -220, -230 Warning: Check to make sure the duplex paper jam door is in its proper position. If it is not, then the paper tray will become lodged and the printer will need to be replaced. 4-44 Lexmark™ E260, E260d, E260dn…
  • Page 155: Nameplate Removal

    4513-200, -220, -230 Nameplate removal Open the front access door. Remove the three screws (A). Remove the nameplate. 4-45 Repair information…

  • Page 156: Operator Panel Removal

    4-45. Remove the bezel. See “Bezel removal” on page 4-5. Remove the four screws (A) from the display plate. Lift the operator panel cover, and disconnect the operator panel cable (B). Remove the operator panel. 4-46 Lexmark™ E260, E260d, E260dn…

  • Page 157: Paper Input And Duplex Sensor Assembly Removal

    4513-200, -220, -230 Paper input and duplex sensor assembly removal Remove the right side cover. See “Right side cover assembly removal” on page 4-53. Remove the duplex. See “Duplex removal” on page 4-11. Remove the two screws (A) from the sensors. Disconnect the sensor cable (B) from the controller board.

  • Page 158: Printhead Removal

    Note: Use a pencil to mark the screw locations of the printhead on the metal frame. Align the new printhead relative to the location of the old printhead. See “Adjustment procedures” on page 3-9. Remove the printhead. 4-48 Lexmark™ E260, E260d, E260dn…

  • Page 159: Rear Door And Rear Cover Removal

    4513-200, -220, -230 Rear door and rear cover removal Open the rear door. Pull the rear door up at an angle, disconnect the door from the notch (A), and remove. Remove the two screws (B) from the top of the rear cover. 4-49 Repair information…

  • Page 160
    4513-200, -220, -230 Tilt the rear cover, and remove. 4-50 Lexmark™ E260, E260d, E260dn…
  • Page 161: Rear Exit Guide Assembly With Sensor And Reversing Solenoid Removal

    4513-200, -220, -230 Rear exit guide assembly with sensor and reversing solenoid removal Remove the top cover. See “Top cover assembly removal” on page 4-55. Remove the rear door and rear cover. See “Rear door and rear cover removal” on page 4-49.

  • Page 162
    Remove the solenoid cable (C) through the opening. Remove the narrow media sensor cable (D) through the opening. Remove the rear exit guide assembly. Note: Be careful to not damage the gears during the rear exit guide assembly removal and reinstallation. 4-52 Lexmark™ E260, E260d, E260dn…
  • Page 163: Right Side Cover Assembly Removal

    4513-200, -220, -230 Right side cover assembly removal Note: Leave the front cover closed when removing the right side cover assembly. Remove the one screw (A) from behind the paper tray. Remove the screw (B) from the bottom right side of the printer. 4-53 Repair information…

  • Page 164
    4513-200, -220, -230 Press the latches (C). Rotate the right side cover assembly out, and remove. 4-54 Lexmark™ E260, E260d, E260dn…
  • Page 165: Top Cover Assembly Removal

    4513-200, -220, -230 Top cover assembly removal Open the front access door. Remove the left side cover. See “Left side cover removal” on page 4-24. Remove the right side cover. See “Right side cover assembly removal” on page 4-53. Remove the rear door and rear cover. See “Rear door and rear cover removal”…

  • Page 166
    Note: • Be sure to lift the top cover assembly from the front to remove. • During reinstallation, be sure the exit guide and the paper bin align correctly. A mismatch can cause paper jams. 4-56 Lexmark™ E260, E260d, E260dn…
  • Page 167: Transfer Roll Removal

    4513-200, -220, -230 Transfer roll removal Note: A flashlight may be useful to remove the transfer roll. Open the front access door. At the right side of the transfer roll, squeeze the holder arms (A) with the left hand while lifting. Stop when the holder is unlatched.

  • Page 168: Wear Strip (Tray 1 And 250-Sheet Tray 2) Removal

    Wear strip (tray 1 and 250-sheet tray 2) removal Hold the tray with the bottom up. Use a spring hook to disconnect the strip from the top of the tray. Remove the strip from inside the tray. 4-58 Lexmark™ E260, E260d, E260dn…

  • Page 169: Wear Strip (550-Sheet Tray 2) Removal

    4513-200, -220, -230 Wear strip (550-sheet tray 2) removal Use a spring hook to disconnect the strip from the top of the tray. Life the strip, and remove. Note: When replacing the strip (for all trays): • Carefully insert the strip from the top of the tray, and push it down through the opening until it snaps into place.

  • Page 170
    4513-200, -220, -230 4-60 Lexmark™ E260, E260d, E260dn…
  • Page 171: Locations And Connections

    4513-200, -220, -230 5. Locations and connections Locations Front view Front door release Operator button panel Paper stop Front door Standard output Manual feeder door System board door Standard 250-sheet tray (Tray 1) Rear view Rear door Ethernet Locking port device Printer power port…

  • Page 172: Lexmark™ E260, E260D, E260Dn

    Controller board connector pin values J12 TH J14 EXIT J11 NRW J10 DPSOL J9 FAN J8 LSU J7 CO J100 DRV HSYN TRAY2 IN/DPX J5 OP PANEL J4 CART J13 TNR MPFS J502 HVPS/LVPS J501 TPS J17 MTR Lexmark™ E260, E260d, E260dn…

  • Page 173
    4513-200, -220, -230 Note: See the wiring diagram at back of book. These values were measured with all connections made (plugged) or with only one connector at a time unplugged to expose the pins. Always disconnect and connect with the printer power off. Otherwise, the values below may not match.
  • Page 174
    1 V dc 0 V dc Ground 5 V dc 0V dc J502 1, 3, 5, 7, 11, 5V dc LVPS/HVPS 13, 15 5 V dc 24 V dc 17, 19 24 V dc Other 0 V dc Lexmark™ E260, E260d, E260dn…
  • Page 175: Preventive Maintenance

    Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Lubrication specifications FRUs are typically lubricated as needed from the factory. If not, then lubricate only when parts are replaced or as needed, not on a scheduled basis.

  • Page 176
    4513-200, -220, -230 Lexmark™ E260, E260d, E260dn…
  • Page 177: Parts Catalog

    PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • Model information used in the parts catalog. Machine type Description and model 4513-200, -220 Lexmark E260, E260d 4513-230 Lexmark E260dn Parts catalog…

  • Page 178
    4513-200, -220, -230 Assembly 1: Covers Lexmark™ E260, E260d, E260dn…
  • Page 179
    40X5381 Primary tray 40X5379 Front door cover 40X5359 Nameplate cover 40X5378 Front access door assembly 40X5374 Left side cover 40X5353 LED bezel cover, E260d 40X5389 LED bezel cover, E260dn 40X5393 LED bezel cover, E260 (non duplex, EMEA only) Parts catalog…
  • Page 180
    4513-200, -220, -230 Assembly 2: Electronics Lexmark™ E260, E260d, E260dn…
  • Page 181
    Assembly 2: Electronics Asm- Part Units/ Units/ Description Index number mach 40X5352 LED operator panel assembly, E260/E260d/E260dn 40X5344 Fuser assembly, 115 V 40X5345 Fuser assembly, 230 V 40X5346 Fuser assembly, 100 V 40X5365 Duplex and media sensor assembly 40X5360 Access door open sensor assembly…
  • Page 182
    4513-200, -220, -230 Assembly 3: Frame See instruction sheet in the FRU. Lexmark™ E260, E260d, E260dn…
  • Page 183
    4513-200, -220, -230 Assembly 3: Frame Asm- Part Units/ Units/ Description Index number mach 3–1 40X5364 Transfer roll, bearings, gear, spring (CBM) 40X5372 Media exit guide assembly (redrive) 40X5397 Front mounts 40X5396 Screws, miscellaneous TP2NCX3X6PF-Ni TP2C-4.0+8PF-Ni M3.0*0.5+6PF-Ni M3.0*0.5+4PF-Ni M3.5*0.6+6P-Ni 40X5380 Complete duplex assembly (E260d/E260dn only) 40X5453 Media (ACM) drive assembly…
  • Page 184
    Japanese font card assembly 40X5970 Simplified Chinese font card assembly 40X5971 Traditional Chinese font card assembly 40X5969 Korean font card assembly 40X5937 128 MB SDR DIMM 40X1367 Parallel cable, packaged (3 m) 40X1368 USB cable, packaged (2 m) Lexmark™ E260, E260d, E260dn…
  • Page 185
    4513-200, -220, -230 Assembly 5: Power cords Asm- Part Units/ Units/ Description Index number mach 40X0297 Power cord, 1.8M (straight)—USA, Canada 40X0278 Power cord, 6 foot (straight)—Europe and others 40X0288 Power cord, 8 foot (straight)—Argentina 40X0286 Power cord, 8 foot (straight)—United Kingdom 40X0275 Power cord, 6 foot (straight)—Israel 40X0274…
  • Page 186
    4513-200, -220, -230 7-10 Lexmark™ E260, E260d, E260dn…
  • Page 187: Index

    4513-200, -220, -230 Index 2-28 2-42 service error codes user attendance messages abbreviations ESD-sensitive parts acronyms Auto CR After LF Auto LF After CR parts catalog 2-53 service check compatibility frame, parts catalog configuration ID fuser configuration menu— parts catalog accessing 2-54 service check…

  • Page 188
    2-58 paper picks but stops 2-57 paper picks during POST 2-58 paper picks sheets 2-59 paper trees, curls 2-59 parallel port 2-60 print quality 2-61 black page 2-60 blank page 2-61 heavy background 2-62 image density Lexmark™ E260, E260d, E260dn…
  • Page 189: Part Number Index

    LED operator panel assembly, E260/E260d/E260dn — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — -…

  • Page 190
    Field relocation package assembly — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — Lexmark™ E260, E260d, E260dn…
  • Page 192
    E260d/E260dn CN102 TAT201 J100 Toner Patch With printer off, unplug this cable Sensor and turn printer back on. Check values on the cable pins. (1V) J501 (5V) (24V) 21V (24V) 5V (5V) (>0V) 5V 5V (5V) 5V (5V) (>0V) 5V CN203 CN202 CN201…

Lexmark E260: Indicator Lights


August 10, 2020

»

Interpreting the indicator lights on a Lexmark E260 printer can be confusing, so we put together a list of the most common sequences and what they mean. The printer control panel features two buttons and six lights which can be on, off, blinking, or blinking slowly. At the end of this post, we have a link to the full list of sequences from Lexmark. Here are the most common Lexmark E260 lights:

1. Low Toner

Toner/drum and lightbulb indicators are ON (not blinking). The toner cartridge is low and will need to be replaced.

2. PC Kit Life Warning

Toner/drum indicator is ON (not blinking). PC kit is getting low and will need to be replaced.

3. Replace PC Kit

Exclamation and toner/drum indicators are BLINKING. PC kit is out and must be replaced. Printer will not print until the counter is reset.

4. Cartridge Error

Exclamation and toner/drum indicators are ON. There is an error reading the toner cartridge and it must be replaced.

For a full list of Lexmark E260 indicator lights and meanings, check out Lexmark’s Support Manual. If you have any questions or problems, feel free to give us a call 800-587-1173. We will be happy to assist you

Old
07-31-2022, 07:21 PM

 
#1

Member

 

Join Date: Jun 2022

City & State: sydney

My Country: australia

I’m a: Knowledge Seeker

Posts: 27

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Lexmark E260DN Error


Hi having issue with this printer when i turn it on i get
Primary Error : Service Error ALL lights are blinking
Secondary Error : 91x: DC motor or transfer roll ✷ ✷
Service tertiary error codes: 917: Transfer roll circuity

The Manual say to check the Continuity from the High Voltage Power Supply to the right side of the Transfer roll, which I’ve done and its good.

beside that it doesn’t tell me what else to do. I’ve check the voltage on the power supply at its really low like .4V does this appear to be a power supply issue? I’ve checked the transfer roll an it appears to be good moving freely

The Power supply is a Delta edps-69ap

Blunttag is offline

 

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Old
08-01-2022, 07:14 PM

 
#2

Lauren

 

Join Date: Sep 2014

City & State: North Adams MA

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Line Voltage: 120VAC, 60Hz

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Re: Lexmark E260DN Error


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Hi having issue with this printer when i turn it on i get
Primary Error : Service Error ALL lights are blinking
Secondary Error : 91x: DC motor or transfer roll ✷ ✷
Service tertiary error codes: 917: Transfer roll circuity

The Manual say to check the Continuity from the High Voltage Power Supply to the right side of the Transfer roll, which I’ve done and its good.

beside that it doesn’t tell me what else to do. I’ve check the voltage on the power supply at its really low like .4V does this appear to be a power supply issue? I’ve checked the transfer roll an it appears to be good moving freely

The Power supply is a Delta edps-69ap

It seems the input voltage for this power supply is 100 to 127 VAC at 10 amps with {2} 24 volt DC at 25 amps outputs and {1} 5 Volt DC output at 3 amps and (!} 100 to 127 volt Ac output at 545 Watts. This is a switching power supply.

There can be a number a reason why the supply may not be working.
Do you know when it failed and what was occurring when it failed?
Have you tried removing and reinstalled the toner cartridge?
Is the Ram chip easy to get to? If easy, then try to remove the chip and see if you get a different error. Then try reinstalling the ram chip and see what happens.
Also, if you have a schematic of the power supply then it might be good for you to post it.
Same goes with any controller board schematics.

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08-01-2022, 07:40 PM

 
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Re: Lexmark E260DN Error


don’t know when it failed as it belongs to my sister, it is left plugged in and turn on, i did open and inspect the power supply and noticed cockroach droppings on the underside of the board but didn’t spot any dead roaches or fried areas, there was sign of maybe overheating. i will try to get pictures when i dismantle it again.

so far have not been able to find a schematic for the power supply i will probable dismantle and take pictures and post in schematic request.

removed and reinstalled the toner multiple times, error message appears when the printer is turned on and its going through the start up sequence then when it gets to the roller its stop with that error.


Last edited by Blunttag; 08-01-2022 at 07:42 PM..

Reason: adding more details

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08-02-2022, 05:14 PM

 
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Re: Lexmark E260DN Error


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Originally Posted by Blunttag
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don’t know when it failed as it belongs to my sister, it is left plugged in and turn on, i did open and inspect the power supply and noticed cockroach droppings on the underside of the board but didn’t spot any dead roaches or fried areas, there was sign of maybe overheating. i will try to get pictures when i dismantle it again.

so far have not been able to find a schematic for the power supply i will probable dismantle and take pictures and post in schematic request.

removed and reinstalled the toner multiple times, error message appears when the printer is turned on and its going through the start up sequence then when it gets to the roller its stop with that error.

So that tells you a lot. Being able to go through the start up sequence means that the control board must be working and getting voltage to it. If it fails at the roller then I guess I would first check the voltage that turns the roller. I would imagine this would be a AC voltage? The power supply should be delivering this voltage? There must be a motor that turns the roller? Is this motor good? Are there any fuses that are blown? There is a fuseable link that one disconnects when disassembling the printer. Is this link good? Also, be very careful when checking voltages as there also a very high current that goes with them. Remember a person can die with milli amps of current. Usually that is done across the person’s heart going from one hand to the other hand. If skin resistance is lowered by water or sweat this is also a reason. So just be very careful with live voltage.


Last edited by keeney123; 08-02-2022 at 05:23 PM..

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08-02-2022, 05:39 PM

 
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Re: Lexmark E260DN Error


that the funny thing is i don’t think there is a motor according to the schematic for the wiring diagram it goes straight from TAT201 to the transfer roll

i did get a reading on TAT201 and 0.4V

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08-02-2022, 05:41 PM

 
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Re: Lexmark E260DN Error


If you look on page 66 of the service manual the 917 error could have to do with a servo motor. Servo can be either DC or AC. They will have a feedback loop that monitors speed, position and acceleration from what I remember. If any of these are unable to be correct by the circuit, they a fault will happen.

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08-02-2022, 05:44 PM

 
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Re: Lexmark E260DN Error


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that the funny thing is i don’t think there is a motor according to the schematic for the wiring diagram it goes straight from TAT201 to the transfer roll

i did get a reading on TAT201 and 0.4V

So, the gear shown on the other end of the transfer roll indicates it is being driven by a motor.

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08-02-2022, 05:48 PM

 
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Re: Lexmark E260DN Error


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08-02-2022, 05:54 PM

 
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Re: Lexmark E260DN Error


If you look on page 72 of service manual it will give service checks. You can go through this and verify them. These checks will give you a very good understanding of what actually is wrong.


Last edited by keeney123; 08-02-2022 at 06:02 PM..

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08-02-2022, 11:03 PM

 
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Re: Lexmark E260DN Error


ok so i did the controller board service check and when it got to checking the lvps/hvps pin 4 is the only one that failed with a voltage of .6V I also did a dead machine service check which is test on the LVPS/HVPS side and Pin 2 voltage was in the mV range and Pin 4 was .6V so i think we might of found the problem.

Also Please see enclosed Pictures of the Power Supply.


Last edited by Blunttag; 08-02-2022 at 11:05 PM..

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08-02-2022, 11:33 PM

 
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Re: Lexmark E260DN Error


Also did a main motor service check and J17 pin 7-9 register 13-15V different to the 18V and 24V in the service manual

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08-02-2022, 11:48 PM

 
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Re: Lexmark E260DN Error


removed the controller board and what do i find cockroach dropping all on the back side.

so what you think? should i just trash this printer and not bother to try to repair?

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08-05-2022, 03:09 AM

 
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Re: Lexmark E260DN Error


Want to make sure your controller board looks the same as page 156 of the manual?

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08-05-2022, 03:52 AM

 
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Re: Lexmark E260DN Error


Quote:

Originally Posted by Blunttag
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ok so i did the controller board service check and when it got to checking the lvps/hvps pin 4 is the only one that failed with a voltage of .6V I also did a dead machine service check which is test on the LVPS/HVPS side and Pin 2 voltage was in the mV range and Pin 4 was .6V so i think we might of found the problem.

Also Please see enclosed Pictures of the Power Supply.

Are you able to trace pin 2 and pin 4 back on the board to what they are connected to. You what to unplug machine first. Verify trace with ohm meter. For some reason your power supply is producing the 5 volts DC however it is not showing up at those pins.

I would stick with the controller service board check before thinking about the main motor. I believe this my work first. Kind of hard to troubleshoot a power supply without a schematic.


Last edited by keeney123; 08-05-2022 at 04:00 AM..

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