Microsoft remote display adapter ошибка

I have a recently built Windows 10 Enterprise PC, fully updated at this point regarding drivers and Windows Updates.

The PC is on a domain at my company, and has remote desktop enabled.  I am able to login locally and use the PC with no issue.  However, if I try to login remotely using RDP, the first session will work fine.  If I disconnect and then attempt
to connect again, it will present the login banner, then a screen showing ‘Other User’, then the screen goes black and eventually I get a disconnect error on the RDP client.

The PC, in the System Event Log, has an error about the Microsoft Remote Display Adapter being offline due to a user-mode driver crash.

I have tried updating my video drivers (but I doubt this has to do with them).

Has anybody seen this?  How can I fix?

The exact text is:

The device Microsoft Remote Display Adapter (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

Here is XML from the event message:

<Event xmlnshttp://schemas.microsoft.com/win/2004/08/events/event«>

<System>

  <Provider NameMicrosoft-Windows-DriverFrameworks-UserMode« Guid{2e35aaeb-857f-4beb-a418-2e6c0e54d988}«
/>

  <Keywords>0x2000000000000000</Keywords>

  <TimeCreated
SystemTime
2019-12-11T13:48:33.748265700Z« />

  <EventRecordID>6284</EventRecordID>

  <Execution ProcessID896« ThreadID100« />

  <Channel>System</Channel>

  <Computer>ErikA-D.oati.local</Computer>

  <Security UserIDS-1-5-18« />

  </System>

<UserData>

<UmdfDeviceOffline xmlnshttp://www.microsoft.com/DriverFrameworks/UserMode/Event«>

  <LifetimeId>{c4dfdde1-689d-45da-ab31-b3e60c1d197d}</LifetimeId>

  <FriendlyName>Microsoft Remote Display Adapter</FriendlyName>

  <Location>(unknown)</Location>

  <InstanceId>SWDREMOTEDISPLAYENUMRDPIDD_INDIRECTDISPLAY&SESSIONID_0001</InstanceId>

  <RestartCount>5</RestartCount>

  </UmdfDeviceOffline>

  </UserData>

  </Event>

I have a recently built Windows 10 Enterprise PC, fully updated at this point regarding drivers and Windows Updates.

The PC is on a domain at my company, and has remote desktop enabled.  I am able to login locally and use the PC with no issue.  However, if I try to login remotely using RDP, the first session will work fine.  If I disconnect and then attempt
to connect again, it will present the login banner, then a screen showing ‘Other User’, then the screen goes black and eventually I get a disconnect error on the RDP client.

The PC, in the System Event Log, has an error about the Microsoft Remote Display Adapter being offline due to a user-mode driver crash.

I have tried updating my video drivers (but I doubt this has to do with them).

Has anybody seen this?  How can I fix?

The exact text is:

The device Microsoft Remote Display Adapter (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

Here is XML from the event message:

<Event xmlnshttp://schemas.microsoft.com/win/2004/08/events/event«>

<System>

  <Provider NameMicrosoft-Windows-DriverFrameworks-UserMode« Guid{2e35aaeb-857f-4beb-a418-2e6c0e54d988}«
/>

  <Keywords>0x2000000000000000</Keywords>

  <TimeCreated
SystemTime
2019-12-11T13:48:33.748265700Z« />

  <EventRecordID>6284</EventRecordID>

  <Execution ProcessID896« ThreadID100« />

  <Channel>System</Channel>

  <Computer>ErikA-D.oati.local</Computer>

  <Security UserIDS-1-5-18« />

  </System>

<UserData>

<UmdfDeviceOffline xmlnshttp://www.microsoft.com/DriverFrameworks/UserMode/Event«>

  <LifetimeId>{c4dfdde1-689d-45da-ab31-b3e60c1d197d}</LifetimeId>

  <FriendlyName>Microsoft Remote Display Adapter</FriendlyName>

  <Location>(unknown)</Location>

  <InstanceId>SWDREMOTEDISPLAYENUMRDPIDD_INDIRECTDISPLAY&SESSIONID_0001</InstanceId>

  <RestartCount>5</RestartCount>

  </UmdfDeviceOffline>

  </UserData>

  </Event>


В моем случае это именно лишнее устройство, которое мне мешало, не буду вдаваться в подробности по каким причинам.

Имеем Windows 10 Pro 2204 (справедливо и для 1909)

Если просто отключить устройство, то подключение будет с черным экраном и как итог ошибкой.

Как отключить?

1. Изменение групповой политики

2. Конфигурация компьютера

3. Административные шаблоны

4. Компоненты Windows

5. Службы удаленных рабочих столов

6. Узел сеансов удаленных рабочих столов

7. Среда удаленных сеансов

8. Использовать графический драйвер WDDM — Отключить

Из справки Windows:

Если этот параметр политики отключен, при подключениях к удаленным рабочим столам НЕ используется графический драйвер WDDM . В этом случае при подключениях к удаленным рабочим столам используется графический драйвер XDDM .


Размещено в разделе Windows

15.10.2020

Windows 10: Microsoft Remote Display Adapter — Driver error — RDP not possible

Discus and support Microsoft Remote Display Adapter — Driver error — RDP not possible in Windows 10 Drivers and Hardware to solve the problem; Hello,

I have a fresh Windows 10 Enterprise (just installed and activated, nothing else); cloned as a VM by VMware and after that prepared using…
Discussion in ‘Windows 10 Drivers and Hardware’ started by Carlsson vom Dach, Jul 10, 2019.

  1. Microsoft Remote Display Adapter — Driver error — RDP not possible

    Hello,

    I have a fresh Windows 10 Enterprise (just installed and activated, nothing else); cloned as a VM by VMware and after that prepared using Sysprep (OOBE and Generalize).

    It is not possible for me to connect to it via RDP. The RDP connection is sucessfully established but brakes down after showing the screen once. In System-Eventlog I can find the following two critical errors everytime it happens:

    ID: 10110

    Source: DriverFrameworks-UserMod

    Description: «Bei mindestens einem Benutzermodustreiber ist ein Problem aufgetreten und der Hostprozess wurde beendet.»

    ID: 10111

    Source: DriverFrameworks-UserMod

    Description: «Das Gerät «Microsoft Remote Display Adapter» (Ort «(unknown)») ist aufgrund eines Ausfalls eines Benutzermodustreibers offline. Ein Neustart des Geräts wird Mal versucht.»

    I tried to enable and disable Remote Access, I tried to remove the Microsoft Remote Display Adapter in device manager. I tried to reinstall VMware Tools with the newest version (and newest display drivers). Nothing helps.

    Does anyone have any idea?

    Regards

    :)

  2. Display problems with the Microsoft Wireless Display Adapter

    Hi,

    It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we’d like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Could you tell us the exact error message you received?
    • Have you tried updating your display drivers?
    • Does this happen only when you’re streaming a video?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow the steps in this
    article on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

    Let us know if you need further assistance.

  3. Display driver not supporting and device manager not showing Display adapter option

    Hi Maheen,

    Thank you for posting in Microsoft Community.

    This issue could have occurred due to these reasons:

    • Incorrect settings.
    • Corrupt or outdated display driver.

    Try the steps listed here and check if it helps:

    Method 1:

    I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

    Method 2:

    If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

    Step 1: Uninstall display driver.

    • Right-click on the Start Button and click on
      Device manager.
    • Double-click on Display Adapters to expand.
    • Right-click on the display adapter driver that is listed and select properties.
    • In the window opened, click on drivers tab.
    • In the drivers tab, Click on Uninstall option.

    Now restart your computer and check, if the problem persists try step 2.

    Step 2:

    Re-install display driver from the manufacturer website.

    Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

  4. Microsoft Remote Display Adapter — Driver error — RDP not possible

    microsoft display adapter

    Hi Joe,

    Welcome to Microsoft Community and thank you for your interest in Windows.

    I suggest you to update the display adapters as below and check if it helps.

    • Right Click Start button and choose Device Manager
    • Expand Display Adapters
    • Right Click Intel Display Driver and choose update driver software
    • Windows should automatically start downloading and installing new driver
    • Try and connect to Microsoft Wireless Display Adapter

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thema:

Microsoft Remote Display Adapter — Driver error — RDP not possible

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Windows 10 Forums

Has anyone seen this error crop up, or know a cause? With very few changes in our environment we’re having several people run smack into it.

It will let a user RDP in once, then after that RDP’s to reconnect the session will fail. They receive a login prompt, then a black screen then Remote Desktop terminates. Until the machine is rebooted, RDP is unavailable and if anyone attempts to connect. The error is received in the event log;

«The device Microsoft Remote Display Adapter (location (unknown)) is offline due to a user-mode driver crash.»

On the remote machine nothing is seen, but it is recorded in the Event Log

It’s driving me crazy. I’ve removed video drivers, Uninstalled the MS Remote Display Adapter, I’ve changed RDP settings, I have yet to find something that has an impact.

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