Do you want to watch a film or series on Netflix, but are you getting the error message ‘D7377’?
Netflix is an online streaming service that was developed by Netflix Inc. It was founded on August 29, 1997. The service allows you to watch movies and TV shows online. It also allows you to watch movies and TV shows offline on your computer or your mobile devices.
There are many shows and movies that are available on Netflix. Some of the shows and movies are original, while others are licensed. It is up to you to decide which movies and TV shows you want to watch. You can watch fantasy movies and TV shows, romantic movies, family friendly shows, action movies, comedy TV shows, documentaries, anime and many more.
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On this page, you will find more information about the most common causes and most relevant solutions for the Netflix error ‘D7377’. Do you need help straight away? Visit our support page.
Error information
How to solve Netflix error D7377
We’ve created a list of solutions which you can follow if you want to solve this Netflix problem yourself. Do you need more help? Visit our support page if you need professional support with Netflix right away.
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Verified solution
There are many errors that can occur when you try to watch a movie or a TV show on Netflix. The most common error is Netflix Error Code d7377. This error occurs when you try to access the service properly. This error can be annoying and frustrating because you cannot access the service properly.
The problem can be caused by an issue with your computer or your internet connection. Sometimes, common computer errors or server problems can prevent you from accessing the service properly. You might also encounter this error if other applications are interfering with the proper functioning of Netflix on your computer or if you have malware installed on your computer. To fix this error, you need to try a few solutions.
First of all this error mostly happens when you are opening netflix through Microsoft Edge. MIcrosoft Edge is the web browser that was released by Microsoft. The browser allows you to open Netflix and many other streaming services. However, when you are opening Netflix through Microsoft Edge, you might encounter this error because it does not work properly with the browser.
To fix this issue you can turn off the hardware acceleration on the browser. You can do it by clicking the three dots menu on Microsoft Edge. After that you can click settings and click systems. Then turn off the hardware acceleration and make sure this option is available.
The other way you can do this is by disabled your ad blocker when you have installed it on your browser. You can do it by going to settings and then clicking ad blocker. After that, disable the ad blocker and make sure it is disabled.
Another possible solution is to update your Microsoft Edge browser. It is important to update your browser because it can prevent many issues with the browser. You can update your browser by going to Microsoft Edge and clicking the three dots menu. After that, click settings and then click update. This way you can make sure that your browser is updated properly.
Check the server status of Netflix
Before you restart everything, check the server status of Netflix first. It may well be that Netflix is struggling with a temporary outage.
Check the status of Netflix
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
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Table of Content
- Streaming Video on the Internet
- Windows 10 and the Streaming Service
- The Error 13018 in a Browser Extension
- A tip on the scalar field theory of gravity
- Reconcile the Internet with a PC
- The Signal Strength of the Internet
- LookGadgets.com: A Participant of the Amazon Associates Program
- Extensions on your browser can be the root cause of a problem
Streaming Video on the Internet
Try to watch the show on a computer. If you’re having problems on a device other than a computer, you can visit the website on a laptop or desktop computer. If you see a site error on the website, you will have to wait for them to fix it.
Some schools, hotels, and public wi-fi connections don’t allow streaming, so make sure your network supports it. If you don’t have control over your modem or router, you can ask the person in charge of your network if streaming is allowed. You can use a PureVPN to get around the restrictions on Netflix.
If you can’t stream video on your internet, you need to verify that. If you have access to a web browser on your device, you can try to verify that your internet connection is working by visiting a website like Netflix.com. NW-1-5, NW-1-19, NW 3-6, and others are the most common error codes that start with NW.
Windows 10 and the Streaming Service
Windows 10 is not a good fit for users of the streaming service. The ratings for the Windows Store are simple to understand. It’s better to use a desktop app than to use a browser.
The Error 13018 in a Browser Extension
A problem in the network prevents the series from playing correctly. The device that you are playing on has a connection problem with the home network and that is the reason for the error code NW-2-5. It might have been a rapid fall and it would return to normal in a few seconds.
You can restart the device or check the internet connection to see if it’s working again. If you are seeing something on your computer, you may have seen an error in a browser extension. If you have installed an extension that is making you unable to watch a series or movie, deactivating it until you can find out which one is to blame.
You can either uninstall or re-activate it when you stop using it. The error code 13018 appears on mobile phones and tablets and indicates that the device has an internet connection problem. It is specific to mobile devices and you can restart the router, check your wi-fi signal or restart your mobile or tablet.
You can try to connect to the home network again if you want to restore the default connection settings. The Error 10000 is a sign that there is information that needs to be updated or a connection problem, and it can be seen on your iPod Touch, iPad or iPhone. Simply log out of the service and back in.
A tip on the scalar field theory of gravity
It’s a tip. If you don’t want Microsoft Edge to Continue where you left off, you have to copy the URL from the tab that was playing the movie and then paste it into the address bar.
Reconcile the Internet with a PC
If you are having a network problem, browser issue, or something on your PC, please refrain from the interruption. Once you fix the issue, you will have to stop binge-watching until the error message is fixed.
The Signal Strength of the Internet
Make sure the signal is strong on the internet. If you want to avoid signal interference, you should put the routers close to your device and move your appliances away from it.
LookGadgets.com: A Participant of the Amazon Associates Program
In 2007, the company started its streaming service, which allowed users to watch thousands of on-demand movies and TV shows online. It is a popular service in entertainment, producing TV shows, movies and hosting comedy specials. Shut down your laptop and then restart it.
Extensions on your browser can be the root cause of a problem
Extensions on your browser can be the root cause of your problem, but it’s not the only problem. You may be seeing the error on a certain browser even after disabling all the unnecessary extensions.
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Quick Links
- How to Fix Netflix Error Code 11800
- How to Fix Netflix Error Code M7111-1331
- How to Fix Netflix Error Code F7111-5059
- How to Fix Netflix Playback Error Code 10013
- How to Fix Netflix Error (AVF:11800;OS:42800;)
- How to Fix Netflix Error UI-800-3
- How to Fix Netflix Error 10023-10008
- How to Fix Netflix Error 10025 or 30103
- How to Fix a «Network Error» or Error NW-2-5/NW-3-6
- How to Fix an «Unexpected Error» on Netflix
- How to Fix Netflix Error Code 118119
- How to Fix Netflix Error Code -1001 and 0-1157
- How to Fix Netflix Error Code NW-4-7
- Troubleshooting: How to Fix Other Netflix Error Codes
- Fix Netflix Error Codes on Any Device
Netflix not working? It’s a great streaming service with a ton of content to watch on all sorts of different devices. However, sometimes, you’ll encounter Netflix error codes that stop you in your tracks.
It’s always annoying when you’re presented with an error while you’re trying to binge your new favorite obsession. So, what are some of the most common Netflix error codes? And how can you fix them? You might want to bookmark this for future reference!
1. How to Fix Netflix Error Code 11800
You’ll see Netflix error 11800 when there is a problem with the playback of your selected content on a mobile device. Usually, the error code will be accompanied by one of two messages:
A problem occurred while playing this item. Try again later, or select a different item. Go to www.netflix.com/support for more information.
Or:
Cannot play title. Please try again later.
This indicates that the information which is on your device is out of date or corrupted and needs to be refreshed. Typically, you will see this error on an Apple device like an iPhone, iPad, or, most prominently, Apple TV.
The easiest way to fix this error is to restart your device. This should clear out any old information used by the Netflix app and allow you to reload your content. If this does not work, you should update the Netflix app through the App Store.
2. How to Fix Netflix Error Code M7111-1331
This is an error which appears when you access Netflix from a browser, specifically Google Chrome.
Firstly, it may indicate you are using a link to a page that no longer exists—for example, if you use a bookmark to access Netflix. To fix this, go directly to Netflix.com (which should redirect to your local version).
Secondly, this could be caused by an incompatibility issue with one of your browser extensions or a Virtual Private Network (VPN). Try disabling browser extensions to fix the error. You can also try disconnecting and reconnecting your VPN.
3. How to Fix Netflix Error Code F7111-5059
This error, similar to error code M7111-1331, occurs if you try to access Netflix from a browser while using a VPN or proxy.
As Netflix only has the rights to show some content in certain countries, it restricts users from accessing content from outside their home country. And so the service has cracked down on people using a VPN to access Netflix.
This is annoying if you are using a VPN or proxy for security reasons rather than trying to change your region, as you cannot safely connect to the Netflix website. Instead, you have to disconnect your VPN or proxy and then refresh the page.
Alternatively, use VPNs that still work with Netflix.
4. How to Fix Netflix Playback Error Code 10013
This error code also arises when you are using the Netflix app and are trying to download an episode or movie while connected to a VPN or proxy. You’ll see an error message:
«There was a problem with this download. (10013)»
To fix this issue, as with the one above, you must disable your VPN or proxy. Once it is disabled, you’ll be able to download your content as normal.
5. How to Fix Netflix Error (AVF:11800;OS:42800;)
Using the Netflix app, you can download episodes or movies to your device to watch when you don’t have internet access. However, sometimes when you do this you will get an error saying, «This title can no longer be watched offline. (AVF:11800;OS:42800;).»
This means that the downloaded file you are trying to watch has become corrupted, has been deleted, or moved. Unfortunately, there is no way to fix this if you don’t currently have an internet connection, as you need to re-download the file.
However, if you do have internet access, then you can easily fix this error. Go to the Downloads section of the app by either clicking the arrow icon at the bottom of the app or by tapping the menu icon and selecting My Downloads. Now, tap Edit in the top-right corner of the screen. Select the file that is not working and tap the red X icon to delete it.
Now re-download the episode or movie, and you should be able to watch it without errors.
6. How to Fix Netflix Error UI-800-3
The Netflix error UI-800-3 comes up when you are using a device such as a Blu-ray player, Roku box, games console, smart TV, or Amazon Fire Stick. It indicates that the information stored on your device is out of date and needs to be refreshed.
This can be fixed simply by restarting your device. If this doesn’t work, you can try signing out of Netflix on your device and then signing back in. Finally, if that doesn’t work either, disconnect the device from your network, restart your router, and reconnect your device.
7. How to Fix Netflix Error 10023-10008
This error arises when a network connectivity issue affects your ability to download content via the iOS app. This usually happens when there is a block of some kind on the internet connection you are using. For example, if you are on a school or work Wi-Fi network, there may be a firewall in place which blocks streaming.
To fix this error, try connecting to a different Wi-Fi network.
Alternatively, this issue can sometimes be caused by having the incorrect time displayed on your device. Check your device’s date and time settings and make sure they’re correct.
8. How to Fix Netflix Error 10025 or 30103
These errors occur along with a message saying, «Cannot play title. Please try again later.» This usually happens because your Netflix app is out of date. First, update the Netflix app if there’s a newer version available. If that doesn’t fix the problem, uninstall and reinstall the app. You’ll need to remember your login details.
This error can also sometimes be fixed by restarting your device.
Finally, if you are using an HDMI adapter to watch content from an Apple device on an external display, make sure you are using one of the compatible HDMI adapters.
9. How to Fix a «Network Error» or Error NW-2-5/NW-3-6
When using an iOS device, you might see a message saying, «Network Error. A network connection is required to continue downloading.» Or on a device like a games console, smart TV, or Blu-ray player, you could see the error codes, NW-2-5 or NW-3-6.
All of these codes indicate a network connectivity issue that’s preventing your device from contacting the Netflix servers. To fix it, first restart your device. If that doesn’t work, try going closer to your Wi-Fi source to get a better signal, or use a wired connection instead. If this doesn’t work either, restart your router.
10. How to Fix an «Unexpected Error» on Netflix
One of the most common errors you may see when using Netflix in a web browser is a message saying, «There was an unexpected error. Please reload the page and try again.»
To fix this, do as it suggests: refresh the page and try again. If that doesn’t work, try clearing your browser’s cache and browser history, or restarting your computer.
11. How to Fix Netflix Error Code 118119
This error typically occurs on Apple items, like iPads, iPhones, or anything running Apple TV. It happens when some of the data on your device needs to be refreshed.
To fix the Netflix error code 118119, you need to restart your device—literally turn it off and on again. This is a more laborious method for Apple TV, however, as you’ll need to unplug the TV running it from the power source, leave it for two minutes, then plug it back in.
12. How to Fix Netflix Error Code -1001 and 0-1157
These error codes will be displayed as «Sorry, we could not reach the Netflix service. (-1001)» or «An error occurred loading this content.» They mean that something is stopping your device from connecting to the Netflix servers.
Your first option is simply restarting the app or the device. If that doesn’t work, the problem is likely with your router. Check your Wi-Fi signal and try to improve it by bringing your device closer. You could also try connecting to a different network, and if that works, there could be something wrong with your Wi-Fi.
13. How to Fix Netflix Error Code NW-4-7
Error code NW-4-7 is a bit more complicated and varies depending on your device.
It can mean either a connectivity issue or that data on the device needs refreshing. You’ll need to take similar steps as above, like restarting your device and app, and checking Wi-Fi connections (especially if you’re connected to a network that might not allow streaming).
If you’re watching Netflix through a games console and you’ve already tried those options, you’ll need to verify your DNS settings (in your Xbox or PlayStation’s menu, set your DNS to Automatic). PlayStation should also let you Test Connection; if that works, Netflix should too. If not, there’s likely a problem with your home network.
Troubleshooting: How to Fix Other Netflix Error Codes
If you still can’t find the specific error code Netflix is showing you, you nonetheless might’ve spotted a few potential solutions already.
Various fixes apply to numerous situations. Here are a few things you can try when Netflix isn’t working:
- Restart your device.
- Check your Wi-Fi signal.
- Change to a different network (which isn’t always a possibility).
- Disconnect from your VPN or proxy server.
Try all of these if you can, and if none work to fix the error code, you’ll either have to wait for a while (sometimes these issues fix themselves in the background; for instance, if a title is particularly popular so the service is experiencing high traffic) and/or contact Netflix directly. Reaching out on social media, notably Twitter, often elicits a response.
Fix Netflix Error Codes on Any Device
Using these tips, you should be able to fix the most common Netflix error codes on mobile devices, smart TVs, and web browsers. In most cases, closing down the app, maybe logging out, and restarting your device should work just fine.
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NETFLIX ERROR D7037-1111 — HELP CENTER
Web Netflix Error D7037-1111 Back to Help Home Netflix Error D7037-1111 We’re researching this error To help us investigate and find the right solution, please contact Customer …
From help.netflix.com
NETFLIX NOT WORKING PROPERLY ON MICROSOFT EDGE BROWSER
Web Apr 25, 2021 Netflix not working properly on Microsoft Edge Browser — Error Code D7377 I have been using Edge from a decent time but have never been able to use …
From answers.microsoft.com