Onenote ошибка 0x803d0005

OneNote generally syncs notebook with your logged-in Microsoft account to facilitate notebook accessibility from anywhere. This is a bit similar to the OneDrive integration in Windows 11/10 or later. Thus sometimes it may happen that OneDrive has already sync your notebook and then if OneNote attempts to sync this book, syncing doesn’t complete due to the following error: OneNote needs a password to sync this notebook. Click here to enter your password.

 OneNote error code 0x803d0005

The following solutions will help you fix the “OneNote needs a Password to Sync this Notebook, error code 0x803d0005” on Windows 11/10.

1. Sign out and sign in again
2. Update Microsoft Office
3. Remove an account from Credentials Manager

Let’s see all these fixes in detail.

1] Sign out and sign in again

This is the first thing that you should do. Sign out of OneNote and sign in back. This method helps fix syncing issues on OneNote. If this does not help, use the other solutions explained below.

2] Update Microsoft Office

An outdated version of Microsoft Office can cause several issues. You should keep your Office apps up to date. Check for Microsoft Office updates manually. If an update is available, install it.

3] Remove an account from Credentials Manager

Thus it seems like sync from OneNote and OneDrive causes conflict and hence you experience such kind of error. The culprit behind this could be the credential manager for Windows, which manages your user account login details. Go through the following instructions.

1. Press Windows Key + Q, type credential in the search box, and hit Enter key. Click Credential Manager from the results so appeared.

2. Next, in the Credential Manager, click Windows Credentials first. Then here under the Generic Credentials heading, you’ll find some credentials with MicrosoftOffice15_Data:live:cid=<16 digit key>. These credentials are causing the issues, hence you need to click them one by one and select Remove.

3. Since these are generic credentials, Windows Credential Manager will ask you the confirmation to remove the login details permanently. Select Yes here:

Once you’ve removed all the MicrosoftOffice15_Data:live:cid=<16 digit key> labeled credentials, close the Credential Manager and open OneNote.

Just sign in now with your Microsoft account, and the error should disappear now.

What is error code 0xE000005E in OneNote?

The OneNote error code 0xE000005E (ReferencedRevisionNotFound) is a sync error. Hence, this error code prevents OneNote from syncing your notebooks. According to Microsoft, this is a temporary error. Hence, you can wait for some time and check back again.

How do I fix OneNote sync issues?

To fix OneNote syncing issues, sign out of OneNote and sign back in. Other things that you can do are clearing the OneNote cache, force syncing your OneNote notebooks, closing OneNote, and opening it again, etc.

Hope this helps!

Read next: Fix E000283C OneNote sync error.

OneNote

May 26, 2021October 25, 2021

1 Minute

When opening ONENOTE.EXE on my PC I get this message:

To sync this notebook, sign in to OneNote.

File/Info/View Sync Status

Shift + F9 or click on message and it goes away.

All notebooks are in OneDrive.

Doesn’t matter what notebook I have open. Some notebooks are large (85 MB) and some are small (5 MB). Typically occurs on the notebook that was loaded when OneNote was last open but not always.

Microsoft 365 is fully patched:

Didn’t get the problem on my tablet. But it wasn’t fully patched. After applying the latest Microsoft 365 patches to the tablet I got the error.

I first documented this back on January 26, 2021. Suspected this was caused by the Microsoft 365 patches that were applied recently.

Lots of posts saying to delete MicrosoftOffice16* credentials from Credentials Manager. I tried that but no luck. Actually deleted all Microsoft related credentials from there but didn’t help. Quick Repair, Online Repair of Microsoft 365 didn’t help either. Deleted EnableADAL = 0 DWORD from HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0CommonIdentity in registry. Deleted OneNote cache at %LOCALAPPDATA%MicrosoftOneNote16.0cache. Deleted the entire HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0CommonIdentity subkey and even deleted %LOCALAPPDATA%MicrosoftOneNote16.0ServerListings

Since it occurs on multiple machines and both had the problem triggered by Microsoft 365 patches I’m declaring this a bug.

UPDATE 10/19/2021

Confirmed this is resolved in Microsoft 365 version 2110 (Build 14527.20178 Click-to-Run). Had to switch to the Current Channel (Preview) channel under File > Account > Office Insider > Change Channel to get this latest update. Was previously on 2102 in the Semi-Annual Enterprise Channel and was stuck on 2102 with it telling me I was up to date when I clicked on Update Now.

Still get this message when launching OneNote

You no longer have permission to access this notebook. We’ll sync again if permissions are restored.

This message goes away within a few seconds.

Published
May 26, 2021October 25, 2021