Ошибка 047 320 на xerox - Не ошибается лишь тот, кто ничего не делает!

04.08.2015

Вопрос:

В чем заключается ошибка 047-320 и как ее устранить?
Зарание спасибо

Ответ:

Здравствуйте!
Данная ошибка говорит о том, что заблокирована работа всех лотков, первым делом необходимо отключить финишер если он есть, после чего идет процедура проверки предохранителей по питанию — это должен делать инженер!

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09-05-2012

#1

Service Manager

250+ Posts

Rep Power

34

Xerox 4110 (fault code 047-215 and 047-320)

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!
09-07-2012

#2

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!

I’ve got FX4112 with booklet finisher and have a same error 47-320 this morning, in PSW, it’s said that no paper out in all receiving tray, i’m still working on it, can anyone help this error?. thanks.
09-07-2012

#3

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.
09-07-2012

#4

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.

Hi XDE — do you know anything about code 047-310? Thanks in advance for any advice/help.
09-08-2012

#5

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

This is from FIP on PWS but cannot helps:

047-320 All Out Tray Broken
BSD on:CH26.4
Description
No paper can be output to any of the output trays of all the output devices connected.

Procedure
Check if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.
j0ia732604.jpg

are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.

you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.
09-10-2012

#6

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

This is from FIP on PWS but cannot helps:047-320 All Out Tray Broken BSD on:CH26.4DescriptionNo paper can be output to any of the output trays of all the output devices connected.ProcedureCheck if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.j0ia732604.jpgare your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.

XDE — thanks for the info on 047-320 — but what about 047-310? Do you know what that is or what I should be looking at to correct it?
09-10-2012

#7

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

XDE — we are using the booklet finisher
09-10-2012

#8

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

XDE — we are using the booklet finisher

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb
09-24-2012

#9

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb

Hi XDE,

Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?

Thanks in advance.
09-26-2012

#10

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Hi XDE,Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?Thanks in advance.

in all xerox machine, 24v cable are orange color and 5v cable are grey color you can see the plug/jack with orange cable and grey cable

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Forum Rules

BSD-ON:

BSD 3.2 — -MCU-Tray Module Communication

Communication error between Tray Module PWB and MCU PWB was detected.

NOTE: When turning the power OFF, turn OFF the power switch first and then the main power

switch.

Procedure

Turn the power OFF and ON.

Turn the power OFF. Go to the

BSD 3.2 — -MCU-Tray Module

connection between the MCU PWB

P423

cuit, short circuit, and poor contact.

If no problems are found, replace the following parts in sequence:

•

Reload the machine software

(GP

•

Tray Module PWB

(PL

11.13)

•

MCU PWB

(PL

18.2)

Initial Issue

WorkCentre 5335 Family Service Documentation

Communication. Check the

and the Tray Module PWB

P/J541

for open cir-

16).

BUS Updated 12/2011

047-320 ALL Destination Tray Broken RAP

All Trays connected to the IOT have become unusable.

Procedure

Enter

Shutdown

History. Go to the RAP of the affected Output Tray.

07/2011

2-769

Status Indicator RAPs

047-218, 047-320

027-743

Причина: Указан неправильный сервер шаблонов работ.

Устранение: Проверьте настройки сервера шаблонов работ.

027-744

Причина: Проблема с именем домена сервера шаблонов работ.

Устранение: Убедитесь, что подключение сервера DNS и имя домена
зарегистрированы на сервере DNS.

027-745

Причина: Адрес DNS-сервера не зарегистрирован в аппарате.

Устранение: Зарегистрируйте адрес сервера DNS на аппарате или задайте адрес
сервера шаблонов работ с помощью IP-адреса.

027-746

Причина: Настройки протокола сервера пула шаблонов работ указаны неверно.

Устранение: Укажите правильный порт.

027-750

Причина: Попытка передать управление потоком работ печатному документу.
Печать документов не поддерживается потоками работ.

Устранение: Проверьте документ перед запуском потока работы.

027-751

Причина: Ошибка при отслеживании потока работ.

Устранение: Проверьте настройки потока работ.

027-770

Причина: Не удается обработать данные печати в связи с ошибкой PDL.

Устранение: Проверьте данные печати и повторите попытку.

027-771

Причина: Ошибка переполнения диска.

Устранение: Удалите ненужные данные с жесткого диска для увеличения объема
свободного места.

047-210

Причина: Сбой модуля укладки со сдвигом.

Устранение: Выключите и снова включите аппарат. Если работа аппарата не
улучшится после выполнения того или иного действия по устранению неисправности,
обратитесь в сервисный центр Xerox.

047-320

Причина: Сбой связи с финишером.

10-25

Печатная машина Xerox

Color C75

Руководство пользователя

Устранение неисправностей

Источник

047-320 All Destination Tray Broken RAP

047-320 All trays connected to the IOT have become unusable.

Procedure

Check the fault history, dC122 for any tray faults. Perform the relevant procedures.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

Источник

Thanks Thanks: 0

Likes Likes: 0

Dislikes: 0

09-05-2012

#1

Service Manager

250+ Posts

Rep Power

35

Xerox 4110 (fault code 047-215 and 047-320)

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!
09-07-2012

#2

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!

I’ve got FX4112 with booklet finisher and have a same error 47-320 this morning, in PSW, it’s said that no paper out in all receiving tray, i’m still working on it, can anyone help this error?. thanks.
09-07-2012

#3

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.
09-07-2012

#4

Service Manager

250+ Posts

Rep Power

35

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.

Hi XDE — do you know anything about code 047-310? Thanks in advance for any advice/help.
09-08-2012

#5

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

This is from FIP on PWS but cannot helps:

047-320 All Out Tray Broken
BSD on:CH26.4
Description
No paper can be output to any of the output trays of all the output devices connected.

Procedure
Check if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.
j0ia732604.jpg

are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.

you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.
09-10-2012

#6

Service Manager

250+ Posts

Rep Power

35

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

This is from FIP on PWS but cannot helps:047-320 All Out Tray Broken BSD on:CH26.4DescriptionNo paper can be output to any of the output trays of all the output devices connected.ProcedureCheck if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.j0ia732604.jpgare your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.

XDE — thanks for the info on 047-320 — but what about 047-310? Do you know what that is or what I should be looking at to correct it?
09-10-2012

#7

Service Manager

250+ Posts

Rep Power

35

Re: Xerox 4110 (fault code 047-215 and 047-320)

XDE — we are using the booklet finisher
09-10-2012

#8

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

XDE — we are using the booklet finisher

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb
09-24-2012

#9

Service Manager

250+ Posts

Rep Power

35

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb

Hi XDE,

Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?

Thanks in advance.
09-26-2012

#10

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Hi XDE,Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?Thanks in advance.

in all xerox machine, 24v cable are orange color and 5v cable are grey color you can see the plug/jack with orange cable and grey cable

Bookmarks

Posting Permissions

You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
[VIDEO] code is On
HTML code is Off

Forum Rules

Источник

04.08.2015

Вопрос:

В чем заключается ошибка 047-320 и как ее устранить?
Зарание спасибо

Ответ:

Задайте свой вопрос

Чтобы задать вопрос, Вам необходимо авторизоваться

Перейти к контенту

Thanks Thanks: 0

Likes Likes: 0

Dislikes: 0

09-05-2012

#1

Service Manager

250+ Posts

Rep Power

34

Xerox 4110 (fault code 047-215 and 047-320)

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!
09-07-2012

#2

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!

I’ve got FX4112 with booklet finisher and have a same error 47-320 this morning, in PSW, it’s said that no paper out in all receiving tray, i’m still working on it, can anyone help this error?. thanks.
09-07-2012

#3

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.
09-07-2012

#4

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.

Hi XDE — do you know anything about code 047-310? Thanks in advance for any advice/help.
09-08-2012

#5

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

This is from FIP on PWS but cannot helps:

047-320 All Out Tray Broken
BSD on:CH26.4
Description
No paper can be output to any of the output trays of all the output devices connected.

Procedure
Check if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.
j0ia732604.jpg

are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.

you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.
09-10-2012

#6

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

This is from FIP on PWS but cannot helps:047-320 All Out Tray Broken BSD on:CH26.4DescriptionNo paper can be output to any of the output trays of all the output devices connected.ProcedureCheck if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.j0ia732604.jpgare your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.

XDE — thanks for the info on 047-320 — but what about 047-310? Do you know what that is or what I should be looking at to correct it?
09-10-2012

#7

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

XDE — we are using the booklet finisher
09-10-2012

#8

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

XDE — we are using the booklet finisher

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb
09-24-2012

#9

Service Manager

250+ Posts

Rep Power

34

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb

Hi XDE,

Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?

Thanks in advance.
09-26-2012

#10

Technician

Rep Power

22

Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Hi XDE,Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?Thanks in advance.

in all xerox machine, 24v cable are orange color and 5v cable are grey color you can see the plug/jack with orange cable and grey cable

Bookmarks

Posting Permissions

You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
[VIDEO] code is On
HTML code is Off

Forum Rules

BSD-ON:

BSD 3.2 — -MCU-Tray Module Communication

Communication error between Tray Module PWB and MCU PWB was detected.

NOTE: When turning the power OFF, turn OFF the power switch first and then the main power

switch.

Procedure

Turn the power OFF and ON.

Turn the power OFF. Go to the

BSD 3.2 — -MCU-Tray Module

connection between the MCU PWB

P423

cuit, short circuit, and poor contact.

If no problems are found, replace the following parts in sequence:

•

Reload the machine software

(GP

•

Tray Module PWB

(PL

11.13)

•

MCU PWB

(PL

18.2)

Initial Issue

WorkCentre 5335 Family Service Documentation

Communication. Check the

and the Tray Module PWB

P/J541

for open cir-

16).

BUS Updated 12/2011

047-320 ALL Destination Tray Broken RAP

All Trays connected to the IOT have become unusable.

Procedure

Enter

Shutdown

History. Go to the RAP of the affected Output Tray.

07/2011

2-769

Status Indicator RAPs

047-218, 047-320

027-743

Причина: Указан неправильный сервер шаблонов работ.

Устранение: Проверьте настройки сервера шаблонов работ.

027-744

Причина: Проблема с именем домена сервера шаблонов работ.

Устранение: Убедитесь, что подключение сервера DNS и имя домена
зарегистрированы на сервере DNS.

027-745

Причина: Адрес DNS-сервера не зарегистрирован в аппарате.

027-746

Причина: Настройки протокола сервера пула шаблонов работ указаны неверно.

Устранение: Укажите правильный порт.

027-750

Устранение: Проверьте документ перед запуском потока работы.

027-751

Причина: Ошибка при отслеживании потока работ.

Устранение: Проверьте настройки потока работ.

027-770

Причина: Не удается обработать данные печати в связи с ошибкой PDL.

Устранение: Проверьте данные печати и повторите попытку.

027-771

Причина: Ошибка переполнения диска.

Устранение: Удалите ненужные данные с жесткого диска для увеличения объема
свободного места.

047-210

Причина: Сбой модуля укладки со сдвигом.

047-320

Причина: Сбой связи с финишером.

10-25

Печатная машина Xerox

Color C75

Руководство пользователя

Устранение неисправностей

047-320 All Destination Tray Broken RAP

047-320 All trays connected to the IOT have become unusable.

Procedure

Check the fault history, dC122 for any tray faults. Perform the relevant procedures.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

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09-05-2012

#1

Service Manager

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Xerox 4110 (fault code 047-215 and 047-320)

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!
09-07-2012

#2

Technician

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

Is there a clear codes reset I can do from the control panel for 047-320? I don’t see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

Any tips/advice on a fix appreciated!

I’ve got FX4112 with booklet finisher and have a same error 47-320 this morning, in PSW, it’s said that no paper out in all receiving tray, i’m still working on it, can anyone help this error?. thanks.
09-07-2012

#3

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Re: Xerox 4110 (fault code 047-215 and 047-320)

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.
09-07-2012

#4

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.

Hi XDE — do you know anything about code 047-310? Thanks in advance for any advice/help.
09-08-2012

#5

Technician

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Re: Xerox 4110 (fault code 047-215 and 047-320)

This is from FIP on PWS but cannot helps:

047-320 All Out Tray Broken
BSD on:CH26.4
Description
No paper can be output to any of the output trays of all the output devices connected.

Procedure
Check if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.
j0ia732604.jpg

are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.

you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.
09-10-2012

#6

Service Manager

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

This is from FIP on PWS but cannot helps:047-320 All Out Tray Broken BSD on:CH26.4DescriptionNo paper can be output to any of the output trays of all the output devices connected.ProcedureCheck if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.j0ia732604.jpgare your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.

XDE — thanks for the info on 047-320 — but what about 047-310? Do you know what that is or what I should be looking at to correct it?
09-10-2012

#7

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Re: Xerox 4110 (fault code 047-215 and 047-320)

XDE — we are using the booklet finisher
09-10-2012

#8

Technician

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

XDE — we are using the booklet finisher

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb
09-24-2012

#9

Service Manager

250+ Posts

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by XDE-774

if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb

Hi XDE,

Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?

Thanks in advance.
09-26-2012

#10

Technician

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Re: Xerox 4110 (fault code 047-215 and 047-320)

Originally Posted by copierpro

Hi XDE,Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?Thanks in advance.

in all xerox machine, 24v cable are orange color and 5v cable are grey color you can see the plug/jack with orange cable and grey cable

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BSD-ON:

BSD 3.2 — -MCU-Tray Module Communication

Communication error between Tray Module PWB and MCU PWB was detected.

NOTE: When turning the power OFF, turn OFF the power switch first and then the main power

switch.

Procedure

Turn the power OFF and ON.

Turn the power OFF. Go to the

BSD 3.2 — -MCU-Tray Module

connection between the MCU PWB

P423

cuit, short circuit, and poor contact.

If no problems are found, replace the following parts in sequence:

•

Reload the machine software

(GP

•

Tray Module PWB

(PL

11.13)

•

MCU PWB

(PL

18.2)

Initial Issue

WorkCentre 5335 Family Service Documentation

Communication. Check the

and the Tray Module PWB

P/J541

for open cir-

16).

BUS Updated 12/2011

047-320 ALL Destination Tray Broken RAP

All Trays connected to the IOT have become unusable.

Procedure

Enter

Shutdown

History. Go to the RAP of the affected Output Tray.

07/2011

2-769

Status Indicator RAPs

047-218, 047-320

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