Error 0x80820011 occurs when you try to access the Microsoft Store on your Xbox One. You see the following error code when you try to go to the Microsoft Store on your Xbox One console: 0x80820011. This may mean that the network connection on your Xbox One has been lost.
What is error code 0x8e11838 on Xbox?
This likely means that there’s a licensing issue, or a networking or configuration problem. Note Make sure you’re using your home Xbox if you’re unable to get online or connect to the Xbox network.
What is error code 0x87e10011 on Xbox Series S?
If you’ve received error code 0x87e10011, it means the game or app you’re trying to launch is only compatible with the Xbox Series X|S console, not Xbox One. If you’re not sure which console your game is for, check the box or the game’s details page in the Microsoft Store (look for Xbox Series X|S or Xbox One).
What is error 0x8082000 on Xbox?
This means that the console failed to properly read the disc in the drive. Your Xbox console is designed to play the following discs: Xbox games.
How do I fix my Xbox startup error?
Troubleshoot startup errors on Xbox
- Step 1: Restart your console. …
- Step 2: Reset your console. …
- Step 3: Download the Offline System Update file (OSU1) …
- Step 4: Update your system. …
- Step 5: Restore your console to factory defaults. …
- Step 6: Your console needs to be repaired.
✔️🎮 How to FIX ERROR 0x80820011 Xbox Series X or Xbox Series S when trying to access the Microsoft
How do I fix a corrupted Xbox One account?
If your profile is corrupted, select the profile, and then select Delete. Try to download your profile again. If you still can’t download your profile, remove your Xbox Hard Drive, and then try to download your profile to a USB device.
How do I get rid of boot error?
Depending on the reason for the boot error, you may try following fixes and repair a non-bootable Windows PC.
- Check Boot Order Sequence. Restart your PC. …
- Repair Windows Boot Sector. …
- Inspect Hard Drive. …
- Restore and Backup Files. …
- Format or Replace Disk. …
- Professional Hard Drive Data Recovery Service by Stellar® Data Recovery.
How do I fix error code 0x80820002?
First, press and hold the power button on your Xbox One console for 10 seconds. Once your console is powered off, unplug the power cord. Wait 5 minutes and then plug in your console. Power on your console and try playing a disc game.
How to fix 0x8082000c?
- Eject disc.
- On the main menu press and HOLD 10 sec the power button of the console , wait 30 sec , restart console.
- Sign in with your account , be sure to be connected on Xbox live.
- Put the game disc , you should see the update message popup.
What does 0x80820003 %2 mean on Xbox?
That not very helpful error message means that the Xbox can’t connect to the Microsoft update servers, it is trying to connect but is getting no response.
What is error code 0x80010108 on Xbox?
It’s possible that the installed game data is corrupted. To correct this, you need to uninstall and then reinstall the game. To uninstall the game: Press the button to open the guide, and then select My games & apps > See all > Games.
What is 0x87e00191 on Xbox?
If you’ve received error code 0x87e10019, it means you’re trying to join a game session that requires the Xbox Series X|S version of the game, but you’ve got the Xbox One version installed. To fix this, get the Xbox Series X|S version of the game in the Microsoft Store.
What is error 0x87e10011 on Xbox One?
Error 0x87e10001 occurs when you try to open a game or an app on Xbox One. This means that your Xbox One does not have enough storage space to open the game or app.
What is error x87e11838 on Xbox?
Error-code 0x87e11838 states that Xbox Live is having trouble syncing you game data.
How do I fix error code 0x80830003 on Xbox?
If you have freed up some space and the error still occurs, you should try performing a hard reset of your console:
- Press and hold the [Xbox] button on the front of your console for 10 seconds.
- Once the machine has turned off, disconnect the power cord from the back of the Xbox One and wait two minutes.
What is error code 80158113 on Xbox?
If you get the following error code and message when you download or stream content from Xbox Live, there’s a network configuration problem or a system maintenance or temporary Xbox Live issue: Can’t retrieve information from Xbox Live. Please try again later. Status Code: 80158113.
Why do some Xbox 360 games not work on Xbox One?
You can install Xbox 360 games to an external storage device, but in order to play these games on your next-gen console, you need to free up to 4 GB of space on its internal drive, with an additional 256 MB of space per Xbox 360 game that you want to use.
Why wont my Xbox 360 games work on my Xbox One?
Because not all games are backwards compatible. That’s how it works. Microsoft has to adapt the Xbox 360 game to be playable on the Xbox One, and while they once said (apparently) that every 360 game will be backwards compatible, it simply isn’t true.
How do you play a game that is not compatible with Xbox One?
On your Xbox console
Go to My games & apps > See all > Full library > Owned games, then select the Filter button and switch the All games filter to Ready to install.
Why is my disk not working Xbox One?
Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
What is error 0x82d40002 on Xbox?
This may mean that the game that you’re trying to launch is tied to a subscription that’s no longer active, or the game is no longer available through that service.
What is error code 0c002001b?
The error code 0xc002001b Windows 10 may also come out if some Windows Store cache gets corrupted or damaged. In this case, you can try resetting the cache to remove the error code. Step 1: Press the Windows and R keys to open the Run dialog. Step 2: Type wsreset.exe and press Enter.
What are boot errors caused by?
The causes of computer failure to boot up can be broken down into four categories as follows: Bad electrical connection. Power supply failure. Operating system failure.
What causes a boot drive error?
If you receive the ‘disk boot failure’ error message, it’s because your machine can’t find the operating system and, therefore, is unable to boot. The error occurs because the BIOS is unable to find a bootable drive in order to start up your machine.
What causes boot failure detected?
Causes of Windows Disk Boot Failure
Incorrect Boot Order in BIOS: A device that doesn’t have the OS ranks first in the boot sequence. Damaged operating system: The operating system is corrupted and BOIS can’t recognize it. Corrupted system disk: The system hard drive is damaged, unreadable, or unrecognizable.
This error has some simple fixes explained down below
by Loredana Harsana
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was… read more
Updated on December 16, 2022
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Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft. His abrupt interest in computers started when he saw the first Home… read more
- The Oops not sure what happened there Xbox Store error message might be caused by connection issues.
- Restarting your Xbox console can help solve the issue.
- Setting the proper language and location is another way to address this problem in a quick way.
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As an Xbox fan, you must have encountered the infamous error Xbox One Store Oops not sure what happened there, and got frustrated with your console.
Xbox Games Store is a digital distribution platform. You can create an account to use its services which allow you to download or purchase all video games.
Additionally, you can get Xbox Live Arcade, Xbox One, and Xbox 360 titles. In recent years Xbox Store was replaced on Xbox One by the Microsoft Store.
Occasionally while you are trying to purchase the game, the error message Oops not sure what happened there displays on the screen and prevents you from buying.
Furthermore, the error message usually appears with another message that says try again later. But don’t worry, there are some functional solutions to solve the problem quickly.
- What are some common Store errors on Xbox?
- How to fix the Oops not sure what happened there in Xbox Store?
- 1. Test and verify the purchase
- 2. Check the network status
- 3. Contact Xbox support
- 4. Restart your Xbox
- How can you fix Xbox One purchase error something went wrong message?
- 1. Test billing and server status
- 2. Set language and location
- 3. Power cycle Xbox One
What are some common Store errors on Xbox?
The Oops not sure what happened there error is definitely not the only one that users can encounter while using their Xbox console. Here are some of the other possible errors:
- Error 0x80070070 – appears when installing an Xbox game pass game on your PC.
- Error 0x80070c00 – this error appears when you want to launch a game or open the guide.
- Error 8015DC01 – appears when your Xbox One or PC needs an update.
- Error ACC5000 – appears when you attempt to sign in to your Xbox using your Microsoft account.
- Error 0x800401fb – appears when you use Xbox Live. For solutions to this specific error, check out how to fix the Xbox One error 0x800401fb in four easy steps.
- Error 0x80BD003F – appears when attempting to use a theme on Xbox One.
- Error 0x87DE2720 – appears when installing Microsoft Store content on Xbox One.
- Error 0x8B0500B6 – appears during the process of system update on your Xbox console. Take a look at our guide on how to fix the 0x8b0500b6 error.
- Error 0x903F9006 – shows up when you open an Xbox One game or application to play.
- Error 0xc0000189 – appears when you can’t connect to Xbox Live, which means your console may face a sudden error.
- Error PBR9000 – appears when you try to purchase from your Xbox One console.
- Error PBR9039 – appears when splitting the payment for a purchase on Xbox One.
- Error 0x8015DC0C – appears when you want to play a game on Xbox One game.
- Error 0x87e10007 – appears when the game or application is not compatible with the Xbox console.
- Error 8019019x – appears when you attempt to update Xbox One console software.
- Error CP221 – appears when adding a payment option to your Xbox Live account.
- Error CP309 – appears when updating address information from the Xbox console.
- Error 0x80820011 – shows up when you attempt to access the Microsoft Store on Xbox One.
- Error 80A40008 – appears when you have an account issue or connection issue. Don’t miss out on our article on what to do if you get the 80A40008 error message.
- Error 0x87e1001B – appears when you try to join a game session on your Xbox console. Make sure to read our guide on how to fix the 0x87e1000b Xbox error.
This being said, let’s jump into the list of solutions to the Oops not sure what happened there Xbox error. Keep on reading!
How to fix the Oops not sure what happened there in Xbox Store?
1. Test and verify the purchase
When trying to purchase anything from the Microsoft Store on Xbox, you may encounter Not sure what happened there please try again later Xbox One error. This implies the purchase failed and was unsuccessful.
First, you need to check your library or the game for which you made the purchase to make sure that the purchasing process was successful.
It is vital to check your bank account and Microsoft account. If they are out of charge, you need to recharge them. Note that it may take some time before you can use them.
2. Check the network status
- Make sure that your Xbox is connected to a network and that the network is connected to the Internet.
- Check your multiplayer connection to ensure that your Xbox still has a connection to the Xbox network.
- For the last step, you might need to restart your router or modem to reset your network and clear up any issues which have not been resolved yet.
For the next step, check the network connection. You need to ensure that your Xbox’s Internet setting is at its optimum condition. To check this one, follow the steps mentioned above.
- Xbox Controller Drift: 6 Tips to Get Rid Of It
- 0x80270254 Xbox Error Code: How to Fix It in 3 Steps
- 0x87e50007 Xbox Error: How to Quickly Fix it
- Xbox Narrator Won’t Turn Off: How to Fix It
- Xbox One Stuck on Green Screen? Here’s What to Do
3. Contact Xbox support
If any of those solutions don’t work, you can contact Xbox support to get immediate answers. They are experts and can help you fix Xbox Microsoft Store oops not sure what happened there error.
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In case the connection seems OK, you should try another way such as restarting your Xbox console. This would help you clear up any related issues.
4. Restart your Xbox
- Press and hold the Xbox button that is in the center of your Xbox controller to open the Power Center.
- Then, choose Restart console.
- Click on Restart once it asks you if you are sure of your actions.
It is necessary to know that there is no specific reason for this error. Connection issues or the choice of payment may cause this error.
You can leave it on its own and wait until your console automatically resolves the error. However, it might take quite a while before that.
How can you fix Xbox One purchase error something went wrong message?
1. Test billing and server status
- Check your Microsoft account billing information, and fill any blanks with the proper information.
- Verify your PayPal and MS accounts.
One reason for Xbox One Oops something went wrong purchase or Oops not sure what happened there might be that the Xbox Live is temporarily unavailable.
2. Set language and location
- Click on the Windows icon and open Settings.
- Go to Time & language and select Language and region.
- Finally, select the language you want and make sure the region matches the one on your Xbox console.
The error can be displayed on your screen because of the location mismatch, which means the console region doesn’t match your current location set to the Microsoft account.
3. Power cycle Xbox One
- Press and hold the Power button for a few seconds to turn off your Xbox One.
- Then, unplug both the modem router and your Xbox for three minutes.
- Turn them back on and check whether the purchase error is gone.
This error may appear because of a cache problem in your console. The cache problem occurs when new purchases are declined.
As you know, there are many frustrating error messages, such as the For this game you need to be online Xbox error, which may distribute while you are using Xbox Console, but this is another error we wanted to take a look at.
The Xbox One purchase error Something went wrong message may appear when the auto-renewal and the payment tool used to purchase are not available.
If there is any problem with your connection, Xbox should recommend some troubleshooting methods to help you improve the connection. So you can also find the problem and solve it.
Also note that in the power mode settings, you can change the Instant-on mode to Energy-saving mode; this will help your Xbox and prevent it from hibernating when turned off.
Let us know in the comments section below whether this article proved to be helpful to you, as well as share with us any additional solutions that you have in mind. Thanks for reading!
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The Xbox Series X Error 0x80820011 specifically occurs when you try to access the Microsoft Store and one of the major causes would be a lost internet connection. But, a lot of users have reported on Reddit that their internet connection is fine and they still get the error code. If that’s what you think, it’s possible that the internet connection went down briefly and that caused the error code to occur. Simply try to do what you were doing again and see if the error occurs, if it does stick with the guide and we will help you.
How to Fix Xbox Series X Error 0x80820011
Before you proceed with the solutions ensure that the Xbox system software is updated and that your router or modem is functioning desirably. To eliminate any connection problem with your internet, perform two tests from the Xbox Network Settings. Go to the Network Settings and select Test network connection. If everything is good. Test network speed & statistics next from the Network settings. Xbox recommends a minimum download speed of 3 Mbps and upload speed of 0.5 Mbps. The ping should also be less the 150 milliseconds.
If your internet connection is not the issue, then, there is a possibility that the Xbox Live Services are down, and that causing the error. Check the Xbox Live Status of the live services by following the link. If there is downtime or outage, you need to wait it out as there is nothing more you can do, but if the Xbox Live services are fine, then, the Xbox Series X Error 0x80820011 could be caused by a glitch with your console.
A simple restart should help you fix the problem. But, done’ perform the restart from the console menu, instead perform a hard reset. It will clear out the cache that could be causing the issue. To perform the hard reset, turn down the console, remove the power cords, hold the power button for 10 seconds, and now start normally.
Hopefully, the above process has resolved the Error 0x80820011 on your Xbox Series X.
Многие пользователи в России стали сталкиваться с ошибкой 0x80a40401 при входе в аккаунт. Данная ошибка массовая и коснулась многих пользователей на Xbox One, Xbox One S, Xbox One X, Xbox Series S и Xbox Series X. Ошибка встречается на консолях разных регионов и разных версий ОС. Ошибка не зависит от провайдера и региона вашего профиля. Если у вас появилась такая ошибка, попробуйте сбросить настройки сети на Xbox и перезагрузить роутер или подключиться к сети, используя интернет с телефона. Если ошибка по прежнему сохраняется попробуйте один из способов указанных в этой инструкции .Бывший сотрудник европейского офиса Xbox заявил, что, по его мнению, проблема возникла из-за сокращения расходов на фоне глобальной рецессии и оптимизации. По его словам, Microsoft провела массовые сокращения в отделах продаж и маркетинга, а также урезала бонусы сотрудникам вроде семейных подписок и кодов Game Pass. Сама поддержка Microsoft никак не комментирует произошедшее. В этой статье мы рассмотрим известные способы решения данной проблемы.
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Замена DNS на консоли
1. Зайдите в Настройки — Общие — Параметры сети
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2. Выберите дополнительные настройки
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3. Выберите Параметры DNS.png)
4. Выберите Вручную.png)
5.Введите 178.22.122.100
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6.В следующем окне введите один из вариантов:
- 0.0.0.0;
- 127.22.122.100;
- 185.51.200.2
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7. Перезагрузите консоль.png)
Если после перезагрузки ошибка не исчезла, попробуйте еще один вариант:
1. Зайдите в Параметры — Параметры сети — Дополнительные настройки — Параметры DNS — Вручную — введите DNS — 37.220.84.124
2. Зайдите в Параметры — Система — Язык и местонахождение — США.
3. Перезагружаем консоль
Способ с настройкой DSN на роутере
Для этого способа нужно настроить ваш роутер, а точнее фильтрацию запросов к домену xsts.auth.xboxlive.com через верный IP 50.7.85.221
1. Подключаете к Wi-Fi телефон или пк
2. В браузере вводите 192.168.1.1 или 192.168.0.1 чтобы попасть в панель управления вашим роутером
3. Заходите в Сетевые правила — Интернет фильтр — Настройки DNS — Добавить DNS сервер.
4. Вводите адрес сервера 50.7.85.221, домен xsts.auth.xboxlive.com и сохраняете изменения (если не заработает, то попробуйте заменить на этот DNS: 185.51.200.2);
5. На Xbox в настройках ставите DNS автоматические и перезагружаете устройство.
Внимание! В зависимости от модели вашего роутера настройка может отличаться.
Настройка DNS от AdGuard
1. Для начала нужно зарегистрироваться на adguard-dns.io. На главной странице нажимаете Подключить новое устройство;.png)
2. В типе устройства нужно выбрать Роутер, ввести его название и нажать кнопку Далее;
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3. На следующем экране нужно найти Привязанный IPv4-адрес, будет указано 2 адреса — их нужно прописать в настройки вашего роутера. Копируете первый адрес, открываете панель управления роутером, оставляя эту страницу открытой
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4. Заполняете первичный и вторичный сервера DNS соответственно (также они могут называться основной и альтернативный и т.д.), сохраняете изменения;
5. Возвращаетесь на adguard и нажимаете на Привязать IP-адрес и потом Готово, устройство подключено”;
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6. На следующей странице находите и нажимаете на Пользовательские правила;
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7. Выбираете Добавить своё правило, и вписываете
||user.auth.xboxlive.com^$dnsrewrite=50.7.87.83
8. Ещё раз нажимаете Добавить своё правило и вписываете:
||xsts.auth.xboxlive.com^$dnsrewrite=50.7.87.83
9. Перезагружаете Xbox (настройки DNS на консоли ставите автоматические). Если не сработало — возвращаетесь в настройки своего роутера и отключаете там IPv6.
10. Если всё работает — не забудьте отключить в настройках adguard родительский контроль и прочее, т.к. кол-во бесплатных запросов ограничено.
Xbox frequently disconnects from Live, doesn’t load anything on boot, can’t sync game data, frequently signs me out, Takes too long to load anything, Dashboard is often empty blocks, or pretty regularly just boots to an empty black or grey screen. Most of the time everything just comes with an error on an attempt to do most things. One error message I got was 0x80820011, which only has four search results in Google, none of them are related. I did a hard reboot and a factory reset.
I contacted Microsoft and they directed me to this: https://blogs.msdn.microsoft.com/vbertocci/2003/04/13/dnwl-word-occurrences/