Ошибка 346 факс

Hi @dorcase, 

Welcome to the HP Forums! 

I noticed your post that you are getting the fax error 346 with your HP Officejet 8710 all in one printer. I am happy to help! 

This error means that the remote machine (person you are faxing) failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.

Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Source: Fax Error Codes and Solutions. 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

Best regards! :slightly_smiling_face:

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I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Generally, HP Fax Error Code 346 occurs when you are trying to fax the files or documents. When you experience this Error code, you will be failed to send and receive a fax. However, once it appears in your device it is not easy to overcome this error. Though, you can fix it by yourself if you have little bit of technical idea but in case you are non-tech and newbie it will gonna be too much difficult for you to handle this problem. That’s why, we have explained in this blog to give you some basic information regarding the fax error 346.  So that you will obtain the effective result through the post and get the problem solved in a quick

Specific Reasons Behind HP Fax Error Code 346

This problem arises due to several factors; few of them are listed below-

  • Sometimes due to location issues, this difficulty appears because it might have happened that to a person you are sending fax there may be a network problem. Hence, you cannot fax to a particular user.
  • Sometimes by mistake, the STOP button is clicked but your fax is sent and you face this problem.
  • Network connectivity issue.
  • The device is not connected to a proper power supply source.
  • It can occur due to more line traffic in between the phone lines.

HP Fax Error Code 346

Any of these above causes trigger HP Fax Error Code 346, as a result of the failure of Fax sending and receiving. So, you must be aware of its main reason by which it appears all of sudden and its precautions to eradicate the error.

Beneficial Guidelines To Fix HP Fax Error Code 346

It can be seen that the fax transmission does not get success because getting call rejection from the receiver side. Therefore, it is first essential to let the person whom you fax to inform that you are sending the documents. As doing this, they will accept your request and easily receive the fax document. Once you get the confirmation from the receiver side you can get your document easily be faxed. There are a few steps by which you can fix the HP Fax Error Code 346 more effectively. Some useful troubleshooting methods for Fax Error 346 are mentioned underneath. Have a glimpse

Guideline 1: Wait A While And Sent Again The Fax

You can overcome this issue by sending the fax to the receiver after waiting for a couple of hours or minutes. Once you wait for the limited time period, the traffic of the telephone line will get cleared and then after you can send the information without any interruption. In case if the condition of the telephone line is not improving, then call to helpline number to get the help immediately.

Guidelines 2: Temporary Disable ECM

It may happen sometime that the high-quality resolution images cannot fax to the receiver side and therefore result the HP Fax Error Code 346. So, in such condition, to disable ECM for a while the image quality will get degraded and you can send it easily to the receiver end.

Guideline 3: Faxing At The Lower Speed Of Transmission

It is not possible that you can send the receiver at the lower resolution. However, you can send at the lower speed of transmission of information. It will improve the quality of transmission and consume less time than previously.

Go through the below-given steps to lowering Fax speed on your HP Printer device:

  • First of all, go to the main screen and click the “Right Arrow” mark.
  • After that, select the menu named “Setup”
  • Pick the option “Fax Submenu”
  • Next, scroll the menu list to select “Advanced Fax Setup”
  • In the section of Advanced Fax Setup, scroll down one again to select Fax Speed, and set up the speed of fax. It will be low like 9600

Guideline 4: Divide High Storage Documents

In case you are facing difficulty to send the documents due to its large size, then in such a situation divide the documents into the smaller parts and send them to the receiver one by one at a different time.

Guideline 5: Remove Printer To Another Location

If you are confronting HP Fax Error Code 346 while faxing, then this can occur due to the current location of the printer. Because might be the current location of the printer is having a lower network. So, replace the printer to another location and check whether your error is resolved or not.

Guideline 6: Restart Your HP Printer Device

If the above all the methods are not working, then reboot or restart the HP Printer and then start faxing document to check whether the error is been rectified or not.

Guideline 7: Resend The Document 

If at one time the document is not sending, then try for one more time to send the documents and check for error.

Final Words

In this blog, we have compiled enough information related to HP Fax Error Code 346. The fixing procedures mentioned above are user friendly and less time consuming. If you are still not getting the error-free solution, then connect immediately to our experts without hesitation. They will guide you to overcome this error in a better way.

HP fax error code 346

You encounter the rare and troubling HP Fax Error Code 346. This problem may prevent you from sending the fax to the recipient; Once this happens, it is not easy to fix. There isn’t much you can do to fix the problem, however; Better than doing nothing. Do you need to know the reason and solution for this error? Read this blog to get the answers you want.

You may receive HP fax error code 346 when you use your HP Officejet Pro 8600 to fax something.

Read: How to Fix HP Printer Assistant Not Working?

Causes of the HP Fax Error Code 346

  • The location you’re trying to send the fax to is usually the problem. The recipient’s fax machine may be experiencing network problems or may not be responding.
  • You accidentally pressed the STOP button before the fax was completely sent.
  • A broken relationship
  • Any problems related to power supply including power outages,
  • Other problems with the phone lines, such as heavy traffic or damaged lines.

Any of the previously mentioned problems can cause HP fax error code 346 and prevent you from sending faxes. If you also encounter this error, then you should read the rest of the blog to know how to fix it.

How to Self-Troubleshoot HP Fax Error Code 346

There are several diagnostic procedures you can perform to resolve HP fax error code 346. However, it will be helpful if you contact the person you are trying to fax before you begin. Cancellation of transmission on the receiver side can also cause HP error code 346. Contacting them will let you know if this is the cause and you won’t need to do these troubleshooting steps.

  • You can try faxing the same document to another person to determine if the problem is with you or the recipients.
  • Try waiting a period of time to test if the bad phone line improves. If you still cannot send a fax, contact your telephone company to check for line problems.
  • Turn off Error Correction Mode (ECM) and see if you can fax it quickly. On the receiver side, issues of poor image quality are also resolved by disabling the ECM. By doing so, the resulting document will be of better quality overall.
  • HP fax error code 346 may also appear if you try to transmit a fax at a faster transmission speed. Your HP OfficeJet printer may fix the problem by switching to slower data transmission. The steps listed below will show you how to reduce fax speed:
  • Click the right arrow on your printer’s home screen.
  • Select the Configuration menu, then the submenu for Fax.
  • Browse and select Advanced Fax Setup.
  • View the Fax Speed option and choose a slower transmission speed, such as 9600.
  • If the document you’re trying to send is particularly large, break it up into smaller documents before trying to send it. Ask the remote user whether he received the fax successfully.
  • If the problem is with the telephone connection, you can try moving your printer to another area where the network is sufficiently accessible. Then send the fax one more time to determine whether the error has been fixed.
  • Finally, after completing the procedures mentioned earlier, restart your HP printer and after some time try sending the fax to the same recipient.

Conclusion

If you perform the above actions, you will not face HP Fax Error or any other error while sending a fax. However, don’t feel alone and contact us if the problem persists. Even if you have an issue with your HP laptop, printer, or scanner, our knowledgeable and knowledgeable HP support professionals can resolve it.

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Is there anyone who knows how to fix HP fax error code 346. I am facing some issues while working on printer. I have no idea about this. Help me.

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Causes of the HP Fax Error Code 346

one experiences the uncommon and upsetting HP Fax Error Code 346. This problem can prevent you from sending a fax to the recipient; once it happens, it isn’t easy to fix. Although there isn’t much you can do to solve the problem; anything is preferable to doing nothing. Do you need to know the cause of and solution to this error? Read this blog to get the answers you’re looking for.

When using your HP Officejet Pro 8600 to fax something, you may get HP Fax Error Code 346.

There are several causes for the problem, some of which are listed below:

  • The location to which you are attempting to fax is typically the problem. The receiver’s fax machine could be experiencing network problems or not responding.
  • Before it fully sent the fax, you inadvertently pressed the STOP button.
  • A Broken Connection
  • Any issue involving power, including power outages,
  • Other problems with phone lines, such as excessive line traffic or damaged lines.

Any of the issues mentioned earlier could result in Error Code 346 HP Fax and prevent you from sending a fax. If you are also experiencing this error, you must read the remainder of the blog to learn how to fix it.

How to Self-Troubleshoot HP Fax Error Code 346

You can do several diagnostic procedures to resolve HP Fax Error Code 346. However, it would help if you contacted the person you are trying to fax before you begin. The transmission cancellation from the receiver’s side can also result in HP Error Code 346. If that is the cause, getting in touch with him will let you know, and you won’t need to go through these troubleshooting steps.

  • You can also try faxing the same document to a different person to determine whether the problem is on your end or the recipients.
  • Try waiting for time to test whether the bad phone line gets better. Contact your telephone provider to check for any line problems if you can still not send the fax.
  • Turn off Error Correction mode (ECM) and see if you can fax it immediately. On the receiver side, issues with poor image quality are likewise resolved by disabling ECM. By doing this, the received document will be of higher quality overall.
  • If you try to transmit the fax at a fast transmission speed, HP Fax Error Code 346 may also appear. Your HP OfficeJet printer can correct the issue by changing to slower data transmission. The steps listed below will show you how to reduce fax speed:
  • Click the Right Arrow on the home screen of your printer.
  • The Setup menu, then choose the submenu for fax.
  • Select the Advanced Fax Setup by navigating.
  • Find the Fax Speed option and choose a slow transmission speed, such as 9600.
  • If the document you are attempting to send is particularly huge, break it up into smaller documents before attempting to transmit it. Ask the remote user if he received the fax correctly.
  • You can try shifting your printer machine to any other area where the network is adequately accessible if the problem is with the phone connection. Send the fax once more after that to determine if the mistake has been corrected.
  • Finally, after carrying out the procedures mentioned earlier, restart your HP printer and try sending the fax to the same recipient again after some time.

Conclusion

If you take the above actions, you won’t encounter the HP Fax Error Code 346 or any other errors when sending the fax. However, don’t feel alone and contact us if the problem continues. Even if you have a problem with a laptop, printer, or scanner from HP, our skilled and knowledgeable professionals at HP Support can solve it.

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Recent Questions

Принтер новый, на гарантии, в эксплуатации семь месяцев. При замене фоторецепторов в машине произошел какой-то сбой,при задании на печать вышла ошибка 004-346, при этом машина печатает с жутким рычанием несвойственным ей, не поступает пурпурная краска. Помогите понять что произошло с данным аппаратом. Заранее спасибо. Татьяна.

Андрей Малочкин
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25/02/2009 13:35
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IBT Belt Home Sensor
Датчик ремня переноса… пригласите инженера…
или поищите сдесь —

www.copytechnet.com

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Скорее всего у вас сломался тракт подачи тонера (В вашем случае магента). Это свойственно для этой модели. Меняется пластиковая запчастюлька и работаете далше. Видимо машина эксплуатируется в условиях не соответствующих заявленным изготовителем оборудования.

Спасибо, что вы откликнулись на нашу проблему. Данная ошибка означала не что иное, как заминание пластиковой пленочки (с боку) у принт- катриджа, видимо это произошло случайно при установке фоторецептора. Стоило поправить пленочку, как заработали датчики, и соответственно машина в целом. А по поводу использования машины не в соответствии с заявленными требованиями, то мы с неё пылинки сдуваем, так, как оборудование наше собственное. Еще раз спасибо и удачи!

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  1. 09-10-2012

    #1

    ruthndul is offline


    Technician


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    Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    Got this machine in error 004-346
    I realized that it’s the belt,
    when I pull out the tray, the belt was torn.
    Ordered the belt, take it to a service center and have the belt replaced there.
    I installed the tray back, but the error still shows.
    Searched on google, it needs reset.
    Does anybody can share, how do I fix this error ?
    thanks.


  2. 09-11-2012

    #2

    ruthndul is offline


    Technician


    Rep Power
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    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    Tried press O for 5 secs, hold, and press start button together, type in 6789 System Settings, Common Service Settings, �Maintenance / Diagnostics�. Scroll down and touch the button for �Adjustment / Others�, �HFSI Counters�The HFSI Counters, NVM initialisation, IOT are not accessible…..most buttons are not accessibleonly a few….


  3. 09-11-2012

    #3

    johnner66 is offline


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    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    use the code 741-056 reset it to 0 hope it work


  4. 09-11-2012

    #4

    ruthndul is offline


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    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    Quote Originally Posted by johnner66
    View Post

    use the code 741-056 reset it to 0 hope it work

    How do I access that menu ?That menu is not accessible


  5. 09-11-2012

    #5

    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    Tried press 0 for 5 secs, hold, and press start button together, type in 6789

    Press the Machine Status button on the control panel.

    Select the Tools tab on the UI screen.
    Select System Settings.
    In the Group column, select Common Service Setting
    In the Features column, scroll down to Maintenance / Diagnosticsor use Software Download Tool an use Nvm Tool


  6. 09-18-2012

    #6

    ruthndul is offline


    Technician


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    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    that menu is not accessible.


  7. 03-31-2014

    #7

    Colobosto is offline


    Junior Member


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    Re: Xerox Workcenter 7328 7335 7345 7346 error 004-346, needs reset

    Quote Originally Posted by adriansto
    View Post

    Tried press 0 for 5 secs, hold, and press start button together, type in 6789

    Press the Machine Status button on the control panel.

    Select the Tools tab on the UI screen.
    Select System Settings.
    In the Group column, select Common Service Setting
    In the Features column, scroll down to Maintenance / Diagnosticsor use Software Download Tool an use Nvm Tool

    Press the Machine Status button on the control panel. Or else the 4rth (last to the bottom) button from the right of the touch screen
    after that, if you switch the menu in english, it is as our friend mentioned…


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kulikan

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Откуда: Донбасс Мариуполь

Выручайте!!!! Xerox workcentre 7328 разгласовка по цветам

Привет Всем!!!Народ, надо Ваша помощь.Ситуация такая есть три МФУ Xerox workcentre 7328 с одной и тойже поломкой.Изначально появилась ошибка 004-346, после замены лентыпереноса сбросили эту ошибку (741-056 на 0) но после перезагрузки получилось
смещение цветов в разные стороны.Если это возможно исправить и что для этого необходимо иликуда копать.Выручайте пожалуйста.

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kulikan

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Откуда: Донбасс Мариуполь

Re: Выручайте!!!! Xerox workcentre 7328 разгласовка по цветам

Сообщение kulikan » 01 дек 2017 08:45

Вопрос решен, тему можно закрыть.



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