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12-20-2018
#1
Trusted Tech
50+ Posts
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Ecosys M6535cidn C4600 code
Hi Guys,
Once again, I’m reaching out for answers, hints, and/or tips for an issue with a Kyocera M6535cidn, and a 4600 code, i.e., Scanner Cleaning Motor Error. I’ve done the small mylar strips modification on each side of the scanner glasses, so the brushes have a slightly easier ride over the top of the scanner glasses. I’ve replaced the Scanner Cleaning Motor. I have good continuity on the motor harness. I checked and double checked connectors an even replaced the Left Inner Duct, which houses the Scanner Cleaning Motor, and all it’s little gears that mesh with the LSU units gears, that turn the spirals, that move the cleaning brushes. I’ve given each gear a very small dollop of lube, and verified the worm gear on the motor is not bound, and can move freely, and can turn each worm gear on the Inner Duct. The only thing I haven’t replaced, is the Engine Relay PWB, so says the manual, is my next step in correcting the issue. However, in my experience, a board usually isn’t the cause of a lot of error codes. However, I have been wrong before, and more than likely, will be again, at some point in time.
Still, the C4600 code comes back when powering up the printer.
Any ideas?
Thanks!
12-20-2018
#2
Re: Ecosys M6535cidn C4600 code
I would say that since you have done everything else, either contact your local rep, or replace the board. It’s really the only options left.
12-21-2018
#3
Re: Ecosys M6535cidn C4600 code
Ok. Here’s my theory … and I’m sticking with it, regardless of how unlikely it is.
Laser slit glass cleaners.JPG
Other than being really dirty, this is how you want your laser slit glass cleaner to look. Notice how the spring is compressed a bit, and the cleaner is subsequently slightly askew? That’s perfect!
I think what happens is sometimes there is not enough length to that spring, so when the cleaner reaches the blank area on the screw shaft, it either cannot get started again, or it crossthreads and stalls the motor. If there is just a little spring pressure, the cleaner can get properly restarted onto the threads.
It reminds me of corona wire cleaners of the past, except the manufacturer went cheap and wouldn’t buy two limit switches. So the motor just runs for a certain number of microseconds, overdrives just a bit, and skips a couple times at the blank end, then reverses in the same way.
I entirely agree with the previous measures that you have taken: Cleaning, greasing the worm gear, and add to that: if the springs aren’t under pressure at both ends, give them a little stretch.
An alternate choice is just to remove one of the drive gears for the laser cleaners. Since it has no way of determining if it actually travelled, only turned for so many microseconds, you could theoretically just disconnect the drive. The drawback is that it does not clean the slit glasses, so you’ll have to manually remove the drums and developing units more frequently, and manually clean the laser slit glasses. I personally have not yet resorted to this last choice. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
12-21-2018
#4
Senior Tech
100+ Posts
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Re: Ecosys M6535cidn C4600 code
We have just taken off the gears as Blackcat mentioned. After trying numerous things on more than one machine including replacing the laser scanner unit more than once on one problem machine. Yes you will get calls for light copies and light streaks but going and cleaning the glass was better than continual error codes.
12-21-2018
#5
Re: Ecosys M6535cidn C4600 code
Just pull the left cover off and unplug the motor.
12-21-2018
#6
Trusted Tech
50+ Posts
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Re: Ecosys M6535cidn C4600 code
We have faced this issue countless times. The problem we found with this is that when the cleaners try to move up onto the glass on the laser unit, they are all four trying to do this at the same time. The motor is not strong enough to make this happen, especially if there is some additional load on it (dirty gears in the drive or normal wear and tear on the system). What we have done is add some mylar pieces to the ends of the laser glass to help with this situation (see link to video below). This along with cleaning the glass and mylars with Brillianize or RainX to help lubricate them has fixed the problem in many machines. If the machine has already coded out a few times, the cleaning motor will have to be replaced and occasionally we have had to replace the engine relay board also. We have had a lot of success with this so far. Hope this helps some of you out there.
https://drive.google.com/open?id=1Bn…ZO9ccRJiJP0WL5
12-21-2018
#7
Expecting a call.
100+ Posts
- Rep Power
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Re: Ecosys M6535cidn C4600 code
As a previous post said just pull the left cover off and unplug the motor.
- Code: 0030
- Description: FAX PWB system error The FAX process can not be continued due to the malfunction of the FAXPWB. *Only 4in1 models detect
- Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Reinstall the FAX firmware. 3. Replace the FAX PWB.
- Code: 0070
- Description: FAX PWB incompatible detection error In the initial communication with the FAX control PWB, any normal communication command is not transmitted. *Only 4in1 models detect
- Remedy: FAX PWB 1. Install the FAX system designed for the model. 2. Reinstall the FAX firmware.
- Code: 0100
- Description: Backup memory device error Outputs an abnormal status from the flash memory.
- Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
- Code: 0120
- Description: MAC address data error In case MAC address is invalid data
- Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the MAC address on the network status page. 3. Replace the Main/Engine PWB.
- Code: 0130
- Description: Backup memory read/write error (Main/Engine PWB) Read/write to the NAND memory can not be executed.
- Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
- Code: 0140
- Description: Backup memory data error (Main/Engine PWB) At power up, the data that was read from the NAND memory has been determined to be a error.
- Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. Replace the Main/Engine PWB.
- Code: 0150
- Description: EEPROM read/write error (Main/Engine PWB) 1. No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. 2. Mismatch of reading data from two locations occurs 8 times successively. 3. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the EEPROM is peroperly installed on the Main/Engine PWB and if not, reinstall it. 3. Replace the Main/Engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
- Code: 0160
- Description: EEPROM data error (Main/ Engine PWB) Reading data from EEPROM is detected abnormal.
- Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. If the EEPROM data are currupted, contact the service support.
- Code: 0170
- Description: Billing counting error Mismatch between the value of the Main/Engine PWB and EEPROM, in one of the value of billing counter, life counter, or scanner counter.
- Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the Main/Engine PWB. 3. If the EEPROM data are currupted, contact the service support.
- Code: 0180
- Description: Machine number mismatch When the power is turned on, the machine number does not match the one stored in the Main/Engine PWB.
- Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Confirm the serial number data for the Main/Engine PWB by using U004. If the mutually different machine number data between «Machine No. (Main)» and «Machine No. (Eng)» is displayed, or if there is a difference between the actual machine number and the number of «Machine No. (Eng)», install the correct EEPROM, and then execute U004.
- Code: 0190
- Description: Backup memory device error (Main/Engine PWB) At power up, read/write data from FRAM can not be performed. (retry: 3times)
- Remedy: FRAM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
- Code: 0360
- Description: Communication error between the engine ASIC During the readback data checked after data transmission, the checksum error or the video signal is not inverted. (failed 10 consecutive times)
- Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 0640
- Description: Hard disk (SSD) error During the file access after Ready, the I/O error of SSD is detected. (SSD format error after rebooting. For example, System initialization, Sanitization, Encrypted format when installing security kit.)
- Remedy: SSD (optional HD- 6/7) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Unplug the power cord from the wall outlet, and reinstall the HD-6/7 (SSD). 3. Check that the connection between KUIO connector on the Main/Engine PWB and HD-6/7 (SSD) is proper, and if not, re-connect them. 4. Initialize the HD-6/7 (SSD). 5. Replace the Main/Engine PWB.
- Code: 0800
- Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
- Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of phenomena by the identification of the job that detected the error, take the job log. 2. If the problem occurs in unspecified job, check the connectors on the Main/ Engine PWB, and reattach it. 3. Replace the Main/Engine PWB.
- Code: 0830
- Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX control PWB is broken and can not be executed. *Only 4in1 models dete
- Remedy: FAX firmware 1. Reinstall the FAX firmware.
FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Execute [Initializing] by U600. 4. Replace the FAX PWB.
- Code: 0840
- Description: Faults of RTC Check at power up. The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. Checked periodically (at every 5 minutes) after power-up. The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
- Remedy: Settings of RTC 1. Execute Date Setting using the system menu.
Backup battery (Main/Engine PWB) 1. Check if the backup battery on the Main/ Engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery
Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the Main/Engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the Main/Engine PWB.
- Code: 0870
- Description: FAX PWB to Main/Engine PWB image data transfer error High-capacity data transfer between the FAX PWB and the Main/Engine PWB was not normally performed even if the data transfer was retried the specified times. *Only 4in1 models detect
- Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Replace the FAX PWB.
Main/Engine PWB 1. Replace the Main/Engine PWB.
- Code: 0920
- Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB. *Only 4in1 models detect
- Remedy: FAX PWB 1. Execute [Initializing] by U600. 2. Reinstall the FAX firmware. 3. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 4. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 5. Replace the FAX PWB.
- Code: 1010
- Description: Lift motor error (main unit) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 80 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
- Remedy: Bottom plate 1. Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. Lift motor and Engine relay PWB (YC25) Engine relay PWB (YC1) and Main/Engine PWB (YC4) Llift sensor and Engine relay PWB
Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
Lift motor Replace the lift motor.
Lift sensor (upper limit detection sensor) 1. Check if the actuator of the lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the lift sensor
Engine relay PWB 1. Replace the engine relay PWB.
Main/Engine PWB 1. Replace the Main/Engine PWB.
- Code: 1020
- Description: PF lift motor error (PF1) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
- Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
PF lift motor Replace the PF lift motor 1.
PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
PF main PWB Replace the PF main PWB.
Engine relay PWB Replace the engine relay PWB.
- Code: 1030
- Description: PF lift motor error (PF2) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
- Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
PF lift motor Replace the PF lift motor 2.
PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
PF main PWB Replace the PF main PWB.
Engine relay PWB Replace the engine relay PWB.
- Code: 1040
- Description: PF lift motor error (PF3) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
- Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
PF lift motor Replace the PF lift motor.
PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
PF main PWB Replace the PF main PWB.
Engine relay PWB Replace the engine relay PWB.
- Code: 1810
- Description: Paper feeder communication error (first cassette) A communication error from paper feeder is detected 10 times in succession.
- Remedy: Paper feeder 1 Check the wiring connection status with the main unit, and if necessary, reconnecting it.
PF1 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3 and Engine relay PWB (YC19) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF main PWB. (Refer to the service manual for the paper feeder).
Engine relay PWB 1. Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 1820
- Description: Paper feeder communication error (second cassette) A communication error from paper feeder is detected 10 times in succession.
- Remedy: Paper feeder 2 Check the wiring connection status with PF1, and if necessary, reconnect it.
PF2 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3)and PF2 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF2 main PWB.
PF1 main PWB Replace the PF1 main PWB.
- Code: 1830
- Description: Paper feeder communication error (third cassette) A communication error from paper feeder is detected 10 times in succession.
- Remedy: Paper feeder 3 Check the wiring connection status with PF2, and if necessary, reconnect it.
PF3 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF2 main PWB (YC3 and PF3 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF3 main PWB.
PF2 main PWB Replace the PF2 main PWB.
- Code: 1900
- Description: Paper feeder 1 EEPROM error (first cassette) When writing the data, read and write data does not match 4 times in succession.
- Remedy: PF1 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector to the main unit is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF1 main PWB.
- Code: 1910
- Description: Paper feeder 2 EEPROM error (second cassette) When writing the data, read and write data does not match 4 times in succession.
- Remedy: PF2 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF1 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF2 main PWB.
- Code: 1920
- Description: Paper feeder 3 EEPROM error (third cassette) When writing the data, read and write data does not match 4 times in succession.
- Remedy: PF3 main PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF2 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF3 main PWB.
- Code: 2101
- Description: Developer motor steadystate error (C,M,Y) After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
- Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 2111
- Description: Developer motor startup error (C,M,Y) After the motor starting, the stable signal is not turned ON within 3 s.
- Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 2201
- Description: Drum motor CY steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
- Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Drum motor CY Replace the drum motor CY.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2202
- Description: Drum motor KM steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
- Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Drum motor KM Replace the drum motor KM.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2211
- Description: Drum motor CY startup error After the motor starting, the stable signal is not turned ON within 3 s.
- Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Drum motor CY Replace the drum motor CY.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2212
- Description: Drum motor KM startup error After the motor starting, the stable signal is not turned ON within 3 s.
- Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Drum motor KM Replace the drum motor KM.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2500
- Description: Paper feed motor error After the motor starting, the stable signal is not turned ON within 3 s. After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
- Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Paper feed motor and Engine relay PWB (YC15) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the paper feed motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
Paper feed motor Replace the paper feed motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2600
- Description: PF drive motor 1 error (PF1) During the motor drive, the stable signal is not turned on for continuous 5 s.
- Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 1 and PF main PWB (YC6)
Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
PF drive motor Replace the PF drive motor 1.
PF main PWB Replace the PF main PWB.
- Code: 2610
- Description: PF drive motor 2 error (PF2) During the motor drive, the stable signal is not turned on for continuous 5 s.
- Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 2 and PF main PWB (YC6)
Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
PF drive motor Replace the PF drive motor 2.
PF main PWB Replace the PF main PWB.
- Code: 2620
- Description: PF drive motor 3 error (PF3) During the motor drive, the stable signal is not turned on for continuous 5 s.
- Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 3 and PF main PWB (YC6)
Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
PF drive motor Replace the PF drive motor 3.
PF main PWB Replace the PF main PWB.
- Code: 2760
- Description: Primary transfer belt motor startup error After the motor starting, the stable signal is not turned ON within 3 s.
- Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, get rid of the factor. 2. Replace the primary transfer unit.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
Primary transfer belt motor Replace the primary transfer belt motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 2820
- Description: Primary transfer belt motor steady-state error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
- Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, check if foreign objects such as jammed paper, and if jammed, get rid of it. 2. Replace the primary transfer unit.
Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
Primary transfer belt motor Replace the primary transfer belt motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 3100
- Description: Scanner carriage error When turning the power on, or when the reading of the original document by table or DP scanning has completed, the home position sensor is not turned off, even if the home position sensor is on and the scanner carriage moves to the scanning direction. Or, the home position sensor does not turn on, even if the home position sensor is in off and the scanner carriage move to the return direction.
- Remedy: Image scanner motor 1. Move the scanner by hand to check whether it smoothly moves, and if necessary, remedy it. 2. Check that the scanner drive belt is not disengaged, and if necessary, remedy it. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Image scanner motor and Main/Engine PWB (YC17) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the image scanner motor.
Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Home position sensor and CCD PWB (YC3) CCD PWB (YC1) and Main/Engine PWB (YC2014) 3. Replace the home position sensor.
CCD PWB Replace the scanner carriage and execute the U411.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 3200
- Description: LED lamp error The white standard data obtained when the lamp is turned on at the time of an initialization is lower than the rated value.
- Remedy: LED PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LED PWB and CCD PWB (YC2) CCD PWB (YC1) and Main/Engine PWB (YC2014)
Mirror Replace the image scanner unit and execute U411, if the mirror is dropped off by drop shock.
CCD PWB Replace the scanner carriage and execute the U411.
Main/Engine PWB Replace the Main/Engine PWB.
- Code: 3500
- Description: Communication error between scanner ASIC (MFP model only) A communication error is detected. (Read back values are different.)
- Remedy: CCD PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CCD PWB (YC1) and Main/Engine PWB (YC2014) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the scanner carriage and execute the U411.
Main/Engine PWB 1. Upgrade the scanner firmware to the latest version. 2. Replace the Main/Engine PWB.
- Code: 4001
- Description: Polygon motor (Black, Magenta) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
- Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 4002
- Description: Polygon motor (Cyan, Yellow) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
- Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 4011
- Description: Polygon motor (Black, Magenta) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
- Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 4012
- Description: Polygon motor (Cyan, Yellow) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
- Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 4101
- Description: Laser BD (Black) error The laser can not be received for 1 s, after the Black laser emission starts.
- Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4102
- Description: Laser BD (Cyan) error The laser can not be received for 1 s, after the Cyan laser emission starts.
- Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4103
- Description: Laser BD (Magenta) error The laser can not be received for 1 s, after the Magenta laser emission starts.
- Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4104
- Description: Laser BD (Yellow) error The laser can not be received for 1 s, after the Yellow laser emission starts.
- Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4201
- Description: Laser BD (Black) steadystate error During the polygon motor steady rotation, the BD signal of Black is not detected.
- Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4202
- Description: Laser BD (Cyan) steadystate error During the polygon motor steady rotation, the BD signal of Cyan is not detected.
- Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4203
- Description: Laser BD (Magenta) steadystate error During the polygon motor steady rotation, the BD signal of Magenta is not detected.
- Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4204
- Description: Laser BD (Yellow) steadystate error During the polygon motor steady rotation, the BD signal of Yellow is not detected.
- Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
- Code: 4600
- Description: LSU cleaning motor error During driving the LSU cleaning motor, an over-current is detected for 5 s successively
- Remedy: LSU cleaning spiral 1. Execute [LSU cleaning] using [Adjustment/ Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
LSU cleaning motor 1. Confirm that the LSU cleaning motor has been firmly attached. 2. Replace the LSU cleaning motor.
Engine relay PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. LSU cleaning motor and Engine relay PWB (YC26) 3. Replace the engine relay PWB.
- Code: 4700
- Description: VIDEO_ASIC device error Communication with the video ASIC has failed 5 times successively. After writing to VIDEO ASIC, the error that the reading value from same address does not match occurs 8 times successively.
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
- Code: 6000
- Description: Broken fuser main heater wire During the warming up, the temperature detected by the center thermistor does not reach 100 °C/212.0 °F for 20 s. During the warming up, the temperature detected by the center thermistor does not reach the stable display temperature for 30 s successively, after it reach to 100 °C/212.0 °F.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6020
- Description: Abnormally high fuser center thermistor temperature The center thermistor detected the temperature exceeds 240 °C/464.0 °F. for 1 s successively.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
- Code: 6030
- Description: Broken fuser center thermistor wire During the edge thermistor detects more than 30 °C/86.0 °F, the center thermistor detects low temperature for 1.6 s.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6040
- Description: Fuser heater error (35 ppm models) Input value from the fuser center thermistor is abnormal for 1 s successively.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
Eject Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.PWB Replace the eject PWB.
- Code: 6050
- Description: Abnormally low fuser center thermistor temperature During the warming up and the printing, the center thermistor has detected less than 100 °C/212.0 °F. for 1 s successively.
- Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6200
- Description: Fuser heater error (SUb heater: for 35ppm models) During the warming up, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, the temperature detected by the edge thermistor does not reach 100 °C/212.0 °F. During the warming up, the temperature detected by the edge thermistor does not reach the stable display temperature, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, after the temperature detected by the edge thermistor has reached to 100 °C/212.0 °F.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser sub-heater is not turned on (broken thermostat wire), replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6220
- Description: Abnormally high fuser heater temperature The temperature detected by the edge thermistor exceeds 240 °C/464.0 °F for 1 s successively.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
- Code: 6230
- Description: Broken fuser edge thermistor wire Fuser edge thermistor detects low temperature for 1.6 s.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6250
- Description: Abnormally low fuser edge thermistor temperature During the warming up and the printing, the edge thermistor has detected less than 100 °C/212.0 °F for 1 s successively.
- Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6400
- Description: Zero-cross signal error During the fuser heater on, and no detection the disconnection 24V, the zero-cross signal is not input for 1 s successively.
- Remedy: Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6610
- Description: The fuser pressure release error The fuser release sensor does not turn on or off, after 30 s from starting pressurization or depressurization operation.
- Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser pressure can be reduced by inverse rotation of the fuser gear by hand. 3. Check if the envelope sensor light is blocked out by the actuator during depressurization operation. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit (Envelope sensor) and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the fuser unit.
Fuser motor 1. Check if the fuser motor is rotating. 2. When turning the power on, check if the fuser motor rotates reversely. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser motor and Engine relay PWB (YC20) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser motor.
Eject PWB Replace the eject PWB.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 6910
- Description: Engine firmware unexpected error The drum motor drive continued more than 60 minutes except during printing. (engine lock) The charge bias is turned off, during the developer bias is on. If the writing operation to the EEPROM is locked for 30 sec. Fuser temperature is abnormal, for more than a predetermined time.
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check if the Main/Engine PWB is properly secured with screws. (Grounding check) 3. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 4. Check the engine firmware and upgrade to the latest version if necessary. 5. Replace the Main/Engine PWB.
- Code: 7001
- Description: Toner motor K error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (K)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
- Remedy: Toner container Black 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7002
- Description: Toner motor C error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (C)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
- Remedy: Toner container Cyan 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7003
- Description: Toner motor M error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (M)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
- Remedy: Toner container Magenta 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7004
- Description: Toner motor Y error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (Y)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
- Remedy: Toner container Yellow 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
Drive transmission system for the toner motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken couplings and gears, and replace if any.
Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7101
- Description: Toner sensor K error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
- Remedy: Toner container Black 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7102
- Description: Toner sensor C error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
- Remedy: Toner container Cyan 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7103
- Description: Toner sensor M error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
- Remedy: Toner container Magenta 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC7) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC1) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7104
- Description: Toner sensor Y error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
- Remedy: Toner container Yellow 3. Check that the toner container has been properly installed, and if necessary, reinstall. 4. Check that the toner supply inlet of the toner container can be opened by the lever operation. 5. Replace the toner container.
Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
Engine relay PWB Replace the engine relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7200
- Description: Broken inner thermistor wire (Developer) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
- Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7201
- Description: Short-circuited inner thermistor (Developer) The sensor input sampling is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
- Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7221
- Description: Broken inner thermistor wire (LSU Magenta & Black) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
- Remedy: LSU (Magenta & Black) 1. Confirm that the wiring connector of LSU (Magenta & Black) is firmly connected, and if necessary, connect the connector all the way in. LSU (Magenta & Black) and Main/ Engine PWB (YC2016) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Magenta & Black).
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7222
- Description: Broken inner thermistor wire (LSU Cyan & Yellow) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
- Remedy: LSU (Cyan & Yellow) 1. Confirm that the wiring connector of LSU (Cyan & Yellow) is firmly connected, and if necessary, connect the connector all the way in. LSU (Cyan & Yellow) and Main/Engine PWB (YC2017) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Cyan & Yellow).
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7401
- Description: Developer unit K type mismatch error (Black) Improper adaptation of the main unit and developer unit is detected.
- Remedy: Developer unit K Check if the developer unit of different models is mounted, and replace it to the correct one.
- Code: 7402
- Description: Developer unit C type mismatch error (Cyan) Improper adaptation of the main unit and developer unit is detected.
- Remedy: Developer unit C Check if the developer unit of different models is mounted, and replace it to the correct one.
- Code: 7403
- Description: Developer unit M type mismatch error (Magenta) Improper adaptation of the main unit and developer unit is detected.
- Remedy: Developer unit M Check if the developer unit of different models is mounted, and replace it to the correct one.
- Code: 7404
- Description: Developer unit Y type mismatch error (Yellow) Improper adaptation of the main unit and developer unit is detected.
- Remedy: Developer unit Y Check if the developer unit of different models is mounted, and replace it to the correct one.
- Code: 7411
- Description: Drum unit K type mismatch error (Black) Improper adaptation of the main unit and drum unit is detected.
- Remedy: Drum unit K Check if the drum unit of different models is attached, and replace it to the correct one.
- Code: 7412
- Description: Drum unit C type mismatch error (Cyan) Improper adaptation of the main unit and drum unit is detected.
- Remedy: Drum unit C Check if the drum unit of different models is attached, and replace it to the correct one.
- Code: 7413
- Description: Drum unit M type mismatch error (Magenta) Improper adaptation of the main unit and drum unit is detected.
- Remedy: Drum unit M Check if the drum unit of different models is attached, and replace it to the correct one.
- Code: 7414
- Description: Drum unit Y type mismatch error (Yellow) Improper adaptation of the main unit and drum unit is detected.
- Remedy: Drum unit Y Check if the drum unit of different models is attached, and replace it to the correct one.
- Code: 7601
- Description: ID sensor L error (Left side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
- Remedy: ID sensor L (Left side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC13) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. Replace the Main/Engine PWB.
- Code: 7602
- Description: ID sensor R error (Right side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
- Remedy: ID sensor R (Right side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC14) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7611
- Description: ID sensor density error (K) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Black)
- Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
- Code: 7612
- Description: ID sensor density error (C) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Cyan)
- Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
- Code: 7613
- Description: ID sensor density error (M) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Magenta)
- Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
- Code: 7614
- Description: ID sensor density error (Y) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Yellow)
- Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
- Code: 7620
- Description: ID sensor timing error The ID sensor does not properly read the patch printing position on the primary transfer belt or there is poor density. *: Automatic color registration correction does not succeed
- Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. When checking the printing position of the color, if there is any color shift occurs, re-install the LSU and the drum unit. 9. There is no improvement, replace the main / engine PWB.
- Code: 7800
- Description: Broken outer thermistor wire The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
- Remedy: Temperature sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Outer temperature sensor and Main/Engine PWB (YC24) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the temperature sensor PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7901
- Description: Drum unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Drum unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC2) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7902
- Description: Drum unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Drum unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC4) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7903
- Description: Drum unit M EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Drum unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7904
- Description: Drum unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Drum unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC5) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7911
- Description: Developer unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Developer unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7912
- Description: Developer unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Developer unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7913
- Description: Developer unit M EEPROM error (1)No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. (2)Mismatch of reading data from two locations occurs 8 times successively. (3)Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Developer unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 7914
- Description: Developer unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
- Remedy: Developer unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
Drum relay PWB Replace the drum relay PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 9180
- Description: DP switchback motor error When the home position was not detected even if the processing was retried 3 consecutive times. Home position detection: When the home position is not detected by driving one rotation of the DP switchback motor.
- Remedy: DP switchback motor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the switchback motor is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback motor and DP main PWB (YC2) DP main PWB (YC1) and Main/Engine PWB (YC2) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the DP switchback motor.
DP switchback sensor 1. Rotate the switchback motor by hand to check that it is not unusually difficult to rotate. 2. Check that the DP switchback sensor is not disengaged and is correctly positioned. And check that the actuator correctly blocks the light. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback sensor and Main/Engine PWB (YC18) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. DP switchback sensor (DPSBS)
Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
- Code: 9540
- Description: Backup data error The machine may not be recovered or may have trouble in its function with changes of the internal data when replacing some the parts at the same time.
- Remedy: PWBs Reattach the parts below in case of replacing 2 or more of them at the same time. Affected parts : Memory, PWBs * Do not replace two or more of the parts at the same time. * And, do not either execute the following works when replacing the above parts. Replace the drum unit or the developing unit. Replace the drum unit for the one color with another in the same machine.
- Code: F000
- Description: Communication error between Main/Engine PWB and Operation panel PWB
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the wirings and connectors between the Main/Engine PWB and the operation panel PWB. Operation panel PWB and Main/Engine PWB (YC2002). 3. Replace the Main/Engine PWB.
Operation panel PWB Replace the operation panel PWB.
- Code: F010
- Description: Program read error
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
- Code: F020
- Description: Main/Engine PWB RAM checksum error
- Remedy: Main memory of the Main/Engine PWB (RAM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
- Code: F040
- Description: Communication error between Main/Engine PWB and Print engine
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Repair or replace the wire from the Main/ Engine PWB that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.
- Code: F050
- Description: Print engine main program error
- Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the EEPROM has been properly installed. 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.
Code
4204
Laser output error (Yellow)
The pin photo signal (PDN) is not output
from PD PWB Y for one second while
laser is emitted.
4600
LSU cleaning motor error
When the LSU cleaning motor is driven,
the LSU cleaning motor over-current
detection signal is detected continu-
ously for 50 times (5 s) at 100 ms inter-
vals.
4700
VIDEO ASIC device error
Contents
Causes
Check procedures/corrective measures
Defective harness
Reinsert the connector. Also check for conti-
between APC
nuity within the connector harness. If none,
PWB Y and engine
remedy or replace the harness.
PWB (YC29), or
improper connec-
tor insertion.
Defective APC
Replace the laser scanner unit YK (See
PWB Y.
page 1-5-37).
Defective PD PWB
Replace the laser scanner unit YK (See
Y.
page 1-5-37).
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Defective harness
Reinsert the connector. Also check for conti-
between LSU
nuity within the connector harness. If none,
cleaning motor and
remedy or replace the harness.
engine PWB
(YC37), or
improper connec-
tor insertion.
Defective drive
Check if the rollers and gears rotate
transmission sys-
smoothly. If not, grease the bushings and
tem of the LSU
gears. Check for broken gears and replace if
cleaning motor.
any.
Defective LSU
Replace the LSU cleaning motor.
cleaning motor.
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Faulty connection
Check the installation of the main PWB and
of the connector
engine PWB and reinstall them if necessary
between the main
(See page 1-5-28 and 1-5-29).
PWB and engine
PWB.
Defective main
Replace the main PWB (See page 1-5-28).
PWB.
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Remarks
2K8
1-4-11
-
Catalog
-
Sign In
-
Contacts
-
Forum
-
Eng
- Error Codes
- Kyocera
- FSC8520MFP
- Code 4600
- Code: 4600
- Description: LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. - Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective motor. Replace the LSU cleaning motor.
Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.
12-20-2018
#1
Trusted Tech
50+ Posts
- Rep Power
- 11
Ecosys M6535cidn C4600 code
Hi Guys,
Once again, I’m reaching out for answers, hints, and/or tips for an issue with a Kyocera M6535cidn, and a 4600 code, i.e., Scanner Cleaning Motor Error. I’ve done the small mylar strips modification on each side of the scanner glasses, so the brushes have a slightly easier ride over the top of the scanner glasses. I’ve replaced the Scanner Cleaning Motor. I have good continuity on the motor harness. I checked and double checked connectors an even replaced the Left Inner Duct, which houses the Scanner Cleaning Motor, and all it’s little gears that mesh with the LSU units gears, that turn the spirals, that move the cleaning brushes. I’ve given each gear a very small dollop of lube, and verified the worm gear on the motor is not bound, and can move freely, and can turn each worm gear on the Inner Duct. The only thing I haven’t replaced, is the Engine Relay PWB, so says the manual, is my next step in correcting the issue. However, in my experience, a board usually isn’t the cause of a lot of error codes. However, I have been wrong before, and more than likely, will be again, at some point in time.
Still, the C4600 code comes back when powering up the printer.
Any ideas?
Thanks!
12-20-2018
#2
Re: Ecosys M6535cidn C4600 code
I would say that since you have done everything else, either contact your local rep, or replace the board. It’s really the only options left.
12-21-2018
#3
Re: Ecosys M6535cidn C4600 code
Ok. Here’s my theory … and I’m sticking with it, regardless of how unlikely it is.
Laser slit glass cleaners.JPG
Other than being really dirty, this is how you want your laser slit glass cleaner to look. Notice how the spring is compressed a bit, and the cleaner is subsequently slightly askew? That’s perfect!
I think what happens is sometimes there is not enough length to that spring, so when the cleaner reaches the blank area on the screw shaft, it either cannot get started again, or it crossthreads and stalls the motor. If there is just a little spring pressure, the cleaner can get properly restarted onto the threads.
It reminds me of corona wire cleaners of the past, except the manufacturer went cheap and wouldn’t buy two limit switches. So the motor just runs for a certain number of microseconds, overdrives just a bit, and skips a couple times at the blank end, then reverses in the same way.
I entirely agree with the previous measures that you have taken: Cleaning, greasing the worm gear, and add to that: if the springs aren’t under pressure at both ends, give them a little stretch.
An alternate choice is just to remove one of the drive gears for the laser cleaners. Since it has no way of determining if it actually travelled, only turned for so many microseconds, you could theoretically just disconnect the drive. The drawback is that it does not clean the slit glasses, so you’ll have to manually remove the drums and developing units more frequently, and manually clean the laser slit glasses. I personally have not yet resorted to this last choice. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
12-21-2018
#4
Senior Tech
100+ Posts
- Rep Power
- 0
Re: Ecosys M6535cidn C4600 code
We have just taken off the gears as Blackcat mentioned. After trying numerous things on more than one machine including replacing the laser scanner unit more than once on one problem machine. Yes you will get calls for light copies and light streaks but going and cleaning the glass was better than continual error codes.
12-21-2018
#5
Re: Ecosys M6535cidn C4600 code
Just pull the left cover off and unplug the motor.
12-21-2018
#6
Trusted Tech
50+ Posts
- Rep Power
- 27
Re: Ecosys M6535cidn C4600 code
We have faced this issue countless times. The problem we found with this is that when the cleaners try to move up onto the glass on the laser unit, they are all four trying to do this at the same time. The motor is not strong enough to make this happen, especially if there is some additional load on it (dirty gears in the drive or normal wear and tear on the system). What we have done is add some mylar pieces to the ends of the laser glass to help with this situation (see link to video below). This along with cleaning the glass and mylars with Brillianize or RainX to help lubricate them has fixed the problem in many machines. If the machine has already coded out a few times, the cleaning motor will have to be replaced and occasionally we have had to replace the engine relay board also. We have had a lot of success with this so far. Hope this helps some of you out there.
https://drive.google.com/open?id=1Bn…ZO9ccRJiJP0WL5
12-21-2018
#7
Expecting a call.
100+ Posts
- Rep Power
- 34
Re: Ecosys M6535cidn C4600 code
As a previous post said just pull the left cover off and unplug the motor.
Ошибка 4600
Ошибка блока лазера. Не работаетзаедает двигатель очистки лазера. Как правило из за пыли. Необходимо прочистить направляющие блока лазеров.
Разборка МФУ
- Отключаем МФУ от электросети
- Вынимаем лотки с бумагой
- Открываем крышку блока картриджей
- Выкручиваем винты из крышки слева
- Снимаем крышку
Блок лазеров
- Отсоединяем кабели
- Выкручиваем 4 винта крепления
- Вытаскиваем блок лазеров
Чистка блока лазеров
- Очищаем направляющие от пыли (продуть воздухом)
- Вставляем блок обратно
- Подключаем кабель, проверяем что бы все было плотно
- Подключаем электропитание, включаем МФУ и проверяем что все работает
- Собираем в обратном порядке
Ошибка (сервисный код) C4600 в аппарате Kyocera ECOSYS M6035cidn связана с проблемами в работе мотора очистки стекла блоков лазера, заклинен привод чистящих ползунков которые очищают стекла блока лазеров, плохой контакт в разъемах.
Наш сервисный центр производит ремонт Kyocera ECOSYS M6035 для устранения ошибки 4600.
Стоимость
Ремонт принтеров
Вид устройства и формат печати | Монохромные формата А4 | Монохромные формата А3 | Цветной формата А4 | Цветной формата А3 |
Диагностика | бесплатно | бесплатно | 300 | 300 |
Мелкий ремонт | 500 | 500 | 500 | 800 |
Средний ремонт | 1000 | 1000 | 1500 | 1500 |
Сложный Ремонт |
1500 | 1500 | 2000 | 2500 |
Профилактика принтера | 1000 | 1200 | 1500 | 2000 |
Ремонт МФУ
Вид устройства и формат печати | Монохромные МФУ формата A4 |
Монохромные МФУ формата A3 |
Цветной МФУ формата A4 |
Цветной МФУ формата A3 |
Диагностика МФУ |
Бесплатно | Бесплатно | 400 руб. | 600 руб. |
Мелкий ремонт МФУ | 600 руб. | 800 руб. | 500 руб. | 800 руб. |
Средний ремонт МФУ | 1000 руб. | 1500 руб. | 1500 руб. | 1500 руб. |
Сложный ремонт МФУ |
1500 руб. | 2000 руб. | 2000 руб. | 2500 руб. |
Профилактика МФУ | 1200 руб. | 1500 руб. | 1500 руб. | 2000 руб. |
Ремонт копировальных аппаратов
Тип копировального аппарата | Диагностика копировального аппарата в нашем сервисном центре |
Диагностика копировального аппарата на выезде у заказчика | Ремонт копировального аппарата в нашем сервисном центре |
Ремонт копировального аппарата на выезде у заказчика |
Копировальные аппараты формата А4 до 20 коп./мин. | 400 | 1000 | 1000 | 2500 |
Копировальные аппараты формата А4 свыше 20 коп./мин. | 400 | 1000 | 1000 | 2500 |
Копировальные аппараты формата А3 до 20 коп./мин. | 400 | 1000 | 1500 | 2500 |
Копировальные аппараты формата А3 свыше 20 коп./мин. | 400 | 1000 | 1500 | 2500 |
Копировальные аппараты формата А3 свыше 40 коп./мин. |
400 | 1000 | 2000 | 3500 |
Цветные копировальные аппараты | 600 | 1500 | 2000 | 3500 |
Инженерные машины А0 | 800 | 2000 | 4000 | 6000 |
Заправка картриджей HP
№ картриджа | модель аппарата | цена заправки | цена восстановлени |
Q2612A | 1010/1015/1018/ 1020/1022/3015/3030/ 3050/3055/M1005 |
500 | 1000 |
C4092A | 1100 / 3200/3220 | 500 | 1100 |
C7115A | 1000 / 1005/1200/3380 | 500 | 1000 |
C7115X | 1000 / 1005/1200/3380 | 700 | 1200 |
Q2613A | 1300 | 500 | 1000 |
Q2613X | 1300 | 700 | 1200 |
Q2624A | 1150 | 500 | 1000 |
Q5949A | 1160 / 1320 | 500 | 1000 |
Q5949X | 1320 | 700 | 1200 |
Q7553A | P2015/M2727 | 500 | 1000 |
Q7553X | P2015/M2727 | 700 | 1200 |
C4096A | 2100 / 2200 | 600 | 1200 |
Q2610A | 2300 | 800 | 1300 |
Q6511A | 2410 /2420/2430 | 800 | 1400 |
Q6511X | 2410/2420/2430 | 1100 | 1700 |
Q7551A+ЧИП | P3005 | 800 | 1400 |
Q7551X+ЧИП | P3005 | 1200 | 1800 |
C4127X | 4000 /4050 | 1000 | 1600 |
C8061A | 4100 | 800 | 1400 |
Q1338A | 4200 | 1500 | 2100 |
Q1339A | 4300 | 1500 | 2100 |
Q5942A | 4250 /4350 | 1000 | 1600 |
C4129X | 5000 /5100 | 1300 | 2000 |
Q7516A+ЧИП | 5200 | 1100 | 1800 |
Q7570A+ЧИП | M5025/M5035 | 1100 | 1800 |
CF214A | LaserJet Enterprise 700 Printer M712dn, M712xh | 1100 | 1800 |
CF214X | LaserJet Enterprise 700 Printer M712dn, M712xh | 1500 | 2200 |
C3909A | 5Si/8000 | 1100 | 1800 |
C4182X | 8100 | 1300 | 2000 |
C8543X | 9000/9040/9050 | 1900 | 2600 |
CE 278A | P1566/1606 | 500 | 1000 |
CE285A | P1102 | 500 | 1000 |
CB435A | P1005/P1006 | 500 | 1000 |
CB436A | P1505/M1120/M1522 | 500 | 1000 |
CE 505A | P2035/P2055 | 500 | 1000 |
CE 505X | P2055 | 700 | 1200 |
CE255A | P3015 | 600 | 1200 |
CE255X | P3015 | 900 | 1500 |
CC364A | P4014/P4015/P4515 | 1000 | 1700 |
CC364X | P4015/P4515 | 1400 | 2100 |
CE390A | Enterprise M4555/M601/M602/ M603 |
1000 | 1700 |
CE390X | Enterprise M4555/M602/ M603 |
1400 | 2100 |
CZ192A | Pro M435 | 1100 | 1800 |
Заправка картриджей Brother
Модель принтера Brother | Картридж | ресурс | Цена, руб. |
DCP 7010, 7010R, 7020, 7025, 7025R, FAX 2820, 2825, 2825R, 2920, 2920R, HL 2030, 2030R, 2040, 2040R, 2070, 2070N, 2070NR, MFC 7225, 7225N, 7420, 7420R, 7820, 7820N, 7820NR, 7820R | TN 2075 | 2000 | 600 |
DCP 8040, 8040LT, 8045, 8045D, 8045DN, HL 5130, 5140, 5140LT, 5150, 5150D, 5150DLT, 5170, 5170DN, MFC 8040, 8045, 8045D, 8045DN, 8220, 8440, 8840, 8840D, 8840DN, 8840LT |
TN 3030 TN 3060 |
3500 6500 |
900 1200 |
HL 2035, 2035R | TN 2085 | 1500 | 600 |
DCP 7030, 7030R, 7032, 7032R, 7040, 7045, 7045NR, HL 2140, 2140R, 2142, 2142R, 2150, 2150N, 2150NR, 2170, 2170W, 2170WR, MFC 7320, 7320R, 7440, 7440N, 7440NR, 7840, 7840W, 7840WR |
TN 2135 TN 2175 |
1500 2000 |
600 |
DCP 8060, 8065, 8065DN, HL 5200, 5240, 5250, 5250DN, 5270, 5270DN, 5280, 5280DW, MFC 8460, 8460N, 8860, 8860DN, 8860N, 8870, 8870DW |
TN 3130 TN 3170 |
3500 5000 |
900 1200 |
HL2130R/DCP7055R | TN-2080 | 700 | 600 |
Brother HL-1112R/DCP-1512R/HL-1110R/DCP-1510R/MFC-1810R/MFC-1815R (новинка) | TN-1075 | 1000 | 600 |
HL-2240R/ 2240DR/ 2250DNR/ DCP-7060DR/ 7065DNR/ MFC-7360NR/ 7860DWR |
TN-2235 TN-2275 |
1200 2600 |
600 600 |
HL-5340D/5350DN/5350DNLT/ 5370DW/5380DN для DCP-8070D/8085DN для MFC-8370DN/8380DN/8880DN/8890DW |
TN-3230 TN-3280 |
3000 8000 |
900 1200 |
Заправка картриджей Samsung
Номер картриджа | Модель аппарата | Стоимость заправки | Стоимость восстановления |
MLTD101S | ML-2160/2165/2168/ SCX-3400F/3405F/3407 1.5К (ЧИП) | 900 | 1400 |
MLTD103S/L | ML-2950/2955/SCX-4728/4729 1,5/ 2,5 К (ЧИП) | 800 | 1200 |
MLTD104S | ML1660/ 1665/SCX3200/ 3205 1,5 К (ЧИП) | 800 | 1200 |
MLTD105L | ML1910/ 1915/ML2525/2580N/ SCX4600/4623F/SF-650 2,5 К (ЧИП) | 800 | 1200 |
MLTD105S | ML1910/ ML2525/SCX4600 1,5 К (ЧИП) | 800 | 1200 |
MLTD106S | ML2245 2K. (ЧИП) | 800 | 1200 |
MLTD108S | ML1640/1645/2240/2241Black 1,5K (ЧИП) | 800 | 1200 |
MLTD109S | SCX4300 2 К (ЧИП) | 900 | 1300 |
MLTD111S | Xpress SL-M2020/SL-M2022/SL-M2022W/SL-M2070 1K (ЧИП) | 900 | 1500 |
MLT-D115L | Xpress SL-M2620/SL-M2620D/SL-M2820/SL-M2820ND/SL-M2820DW 3K | 1200 | 1600 |
MLTD117S | SCX-4650M/4655FN 2,5K (ЧИП) | 900 | 1400 |
MLTD203E | M3820/3870/4020/4070 | 1500 | 1800 |
MLTD205L | SCX4833/ML3310 5К (ЧИП) | 900 | 1300 |
MLTD205S | SCX4833/ML3310 2К (ЧИП) | 800 | 1100 |
MLTD209L | ML2855ND/ SCX4824FN/4828 5К (ЧИП) | 900 | 1300 |
MLTD209S | ML2855ND/ SCX4824FN/4828 2К (ЧИП) | 800 | 1100 |
ML1210D3 | ML1210/ ML1250/ML1430 2,5К | 500 | 800 |
ML1520D3 | ML1520P/ ML1720 3K | 500 | 800 |
ML1610D2 | ML1615 2K | 500 | 800 |
MLD1630A | ML1630/ SCX4500 2K (ЧИП) | 700 | 1100 |
ML1710D3 | ML1510/ ML1710/ML1750 3К | 500 | 1100 |
ML2010D3 | ML2015/ ML2510/ML2570 3К (предохр.) | 600 | 1000 |
ML2150D8 | ML2150/ ML2151N/ML2152W 8К (ЧИП) | 900 | 1300 |
ML2250D5 | ML2250/ ML2251N/ML2252W 5К (ЧИП) | 800 | 1200 |
ML2550DA | ML2550/ ML2551N/ML2552W 10К (ЧИП) | 1000 | 1300 |
MLD2850A | ML2850D/ ML2851ND 2К (ЧИП) | 700 | 1100 |
MLD3050A | ML3050/ ML3051N 4К (ЧИП) | 800 | 1200 |
MLD3050B | ML3050/ ML3051N 8К (ЧИП) | 900 | 1300 |
MLD3470A | ML3470D/ ML3471ND 4К (ЧИП) | 900 | 1300 |
MLD3470B | ML3470/ 3471ND 10К (ЧИП) | 1000 | 1400 |
ML3560D6 | ML3560/ ML3561N 6К (ЧИП) | 800 | 1200 |
SCX4100D3 | SCX4100 3К | 500 | 800 |
SCXD4200A | SCX4200 3K (ЧИП) | 600 | 1000 |
ML4500D3 | ML4500 2,5К | 600 | 1000 |
SCX4521D3 | SCX4321/ SCX4521F 3К (предохранитель) | 600 | 1000 |
MLD4550A | ML4550/ ML4551N 10К (ЧИП) | 1000 | 1400 |
MLD4550B | ML4550/ ML4551N 20К (ЧИП) | 1500 | 1900 |
SCX4720D3 | SCX4720 3К (ЧИП) | 800 | 1200 |
SCX4720D5 | SCX4720 5К (ЧИП) | 900 | 1300 |
SCXD4725A | SCX4725F/SCX4725FN 3К (ЧИП) | 700 | 1100 |
SF5100D3 | SF5100/ SF5100P 2,5К | 500 | 800 |
SCX5312D6 | SCX5112/SCX5312F 6K (ЧИП) | 1200 | 1600 |
SCXD5530A | SCX5330N/ SCX5530FN 4К (ЧИП) | 900 | 1300 |
SCXD5530B | SCX5330N/ SCX5530FN 8К (ЧИП) | 1000 | 1400 |
SCX6320D8 | SCX6122FN 8K (ЧИП) | 1200 | 1800 |
ML6060D6 | ML1440/ ML6040/ML6060 6К (ЧИП) | 900 | 1300 |
ML7300DA | ML7300N 10К (ЧИП) | 1500 | 1900 |
Заправка картриджей Xerox
Модель принтера, ресурс | Номер картриджа | Цена заправки |
Phaser 3010/3040/WC3045 (3К) | 106R02183 (ЧИП) | 600 |
Phaser 3100 + смарт карта (3К) | 106R01378/106R011379(смарт-карта) | 900 |
Phaser 3110/3210 (3К) | 109R00639 | 500 |
Phaser 3116 (3К) | 109R00748 (предохр.) | 600 |
Phaser 3117/3122/3124/3125 (3К) | 106R01159 (предохр.) | 600 |
Phaser 3120/3121/3130 (3К) | 109R00725 | 500 |
Phaser 3140/3155/3160 (2.5К) | 108R00908/108R00909(ЧИП) | 600 |
Phaser 3150 (3.5/5К) | 109R00746/109R00747(ЧИП) | 700 |
Phaser 3200 (2/3К) | 113R00735/113R00730 (ЧИП) | 600 |
Phaser 3250 (3.5/5К) | 106R01373/106R01374 (ЧИП) | 700 |
Phaser 3300 (8К) | 106К01411/106К01412(ЧИП) | 800 |
Phaser 3310 (6К) | 106R00646 | 700 |
Phaser 3400 (6/8К) | 106R00461/106R00462 | 700 |
Phaser 3420/3425 (5/10К) | 106R01033/106R01034(ЧИП) | 900 |
Phaser 3428 (4/8К) | 106R01245/106R01246 (ЧИП) | 800 |
Phaser 3435 (5/10К) | 106R01414/106R01415 (ЧИП) | 900 |
Phaser 3500 (6/12К) | 106R01148/106R01149 (ЧИП) | 1000 |
Phaser 3550 (5К) | 106R01529 (ЧИП) | 800 |
Phaser 3600 (7/14/20К) | 106R01370/106R01371/106R01372 | 1100 |
Phaser3635 (10К) | 108R00794/108R00796(ЧИП) | 1000 |
Phaser 4400 (10/15К) | 113R00627/113К00628 | 1000 |
Phaser 4510 (10/19К) | 113R00711/113R00712 | 1000 |
Phaser 5335 (10К) | 113R00737 | 1000 |
Phaser 5400 (20К) | 113R00495 | 1300 |
WC-312/M15 (6К) | 106R00586 | 800 |
WC-3119 (3К) | 013R00625 (ЧИП) | 600 |
WC3210/3220 (4.1К) | 106R01485/106R01487(ЧИП) | 700 |
WC-4118 (8К) | 006R01278(ЧИП) | 800 |
WC-M20 (8К) | 106R01048 (ЧИП) | 800 |
WC-PE16 (3.5К) | 113R00667 (предохр.) | 600 |
WC-PE114 (3К) | 013R00607 | 500 |
WC-PE120 (3.5/5К) | 013R00601/013К00606 (ЧИП) | 700 |
WC-PE220 (3К) | 013R00621 (ЧИП) | 700 |
P8EX (5К) | 603P06174 (113R00296) | 700 |
Заправка картриджей Kyocera
Тонер-картридж | МОДЕЛЬ АППАРАТА | РЕСУРС | ЦЕНА Заправки в сервисном центре руб. |
TK-100 | KM-1500 | 6000 | 1 000 |
TK-110 | FS-720 / 820 / 920 / 1016 | 6000 | 1 000 |
TK-1100 | FS -1110 / 1024MFP / 1124MFP | 2100 | 700 |
TK-110E | FS-720 / 820 / 920 / 1016 | 2000 | 700 |
TK-1110 | FS -1040, FS-1020MFP / FS-1040MFP / FS-1120MFP | 2500 | 700 |
TK-1120 | FS-1060 / FS-1025MFP / FS-1125MFP | 3000 | 750 |
TK-1130 | FS -1030MFP / 1130MFP | 3000 | 750 |
TK-1140 | FS -1035MFP / 1135MFP | 7200 | 1 100 |
TK-120 | FS-1030D | 7200 | 1 100 |
TK-130 | FS-1028 / 1128 / 1300 / 1350 | 7200 | 1 100 |
TK-140 | FS-1100 | 4000 | 850 |
TK-160 | FS-1120 | 2500 | 700 |
TK-17 | FS-1000 / 1010 / 1050 | 6000 | 1 000 |
TK-170 | FS-1320 / FS-1370 | 7200 | 1 100 |
TK-18 | FS-1018 / 1020D | 7200 | 1 100 |
TK-310 | FS-2000 / FS-3900 / FS-4000 | 12000 | 1 500 |
TK-3100 | FS-2100 | 12500 | 1 550 |
TK-3110 | FS-4100 | 15500 | 1 800 |
TK-3130 | FS-4200 / FS-4300 | 25000 | 2 550 |
TK-320 | FS-3900 / 4000 | 15000 | 1 750 |
TK-330 | FS-4000 | 20000 | 2 200 |
TK 340 | FS 2020 | 12000 | 1 500 |
TK-350 | FS-3040 / FS-3920 / FS-3140 / FS-3540 / FS3640 | 15000 | 1 750 |
TK-360 | FS-4020 | 20000 | 2 200 |
TK-410 | KM-1620 / 1635 / 1650 / 2020 / 2035 / 2050 | 15000 | 1 750 |
TK-435 | TASKalfa 180 / 181 / 220 / 221 | 15000 | 1 750 |
TK-440 | FS-6950 | 12000 | 1 500 |
TK-450 | FS-6970 | 15000 | 1 750 |
TK-475 | FS-6025MFP / 6030MFP | 15000 | 1 750 |
TK-55 | FS-1920 | 15000 | 1 750 |
TK-6305 | TASKalfa 3500i / 4500i / 5500i | 35000 | 3 450 |
TK-65 | FS-3820 / 3830 | 20000 | 2 200 |
TK-675 | KM-2540 / 3040 / 2560 / 3060 | 20000 | 2 200 |
TK-685 | TASKalfa 300i | 20000 | 2 200 |
TK-70 | FS-9100 / 9120 / 9500 / 9520 | 40000 | 3 850 |
TK-710 | FS-9130 / 9530 | 40000 | 3 850 |
TK-715 | KM-3050 / 4050 / 5050 | 34000 | 3 450 |
TK-725 | TASKalfa 420i / 520i | 34000 | 3 450 |
TK-4105 | TASKalfa 1800 / 1801 / 2200 / 2201 | 15000 | 2 300 |
Оплата и доставка
Важную роль для нас играют интересы каждого клиента. Именно поэтому мы предлагаем удобные способы оплаты услуг и товаров: наличными или посредством перечисления денежных средств на наш расчетный счет (реквизиты мы предоставим по индивидуальному запросу после получения заявки). Обратите внимание, что мы осуществляем оперативную доставку курьером по Москве, при этом ее стоимость умеренная. Кроме того, у нас налажено сотрудничество с проверенной транспортной компанией, которая выполняет перевозку в любые населенные пункты России. Можете полностью на нас положиться!
Схема работы
Обязательно позвоните нам, или оставьте заявку на сайте или по e-mail.
Нередко устранить мелкий дефект в работе оборудования возможно по телефону.
В сложных случаях инженер выезжает на диагностику к заказчику с целью определения окончательной стоимости ремонта.
Только при Вашем согласии выполняется ремонт. Оплатить ремонт Вы сможете как за наличные, так и по безналичному расчету.
Мы предоставляем гарантию на выполненные работы.
Наши инженеры имеют стаж работы более 20 лет, они смогут диагностировать неисправность по телефону с определением стоимости ремонта и, при необходимости, запасных частей. В результате Вам будет понятна целесообразность ремонта.
Code
4204
Laser output error (Yellow)
The pin photo signal (PDN) is not output
from PD PWB Y for one second while
laser is emitted.
4600
LSU cleaning motor error
When the LSU cleaning motor is driven,
the LSU cleaning motor over-current
detection signal is detected continu-
ously for 50 times (5 s) at 100 ms inter-
vals.
4700
VIDEO ASIC device error
Contents
Causes
Check procedures/corrective measures
Defective harness
Reinsert the connector. Also check for conti-
between APC
nuity within the connector harness. If none,
PWB Y and engine
remedy or replace the harness.
PWB (YC29), or
improper connec-
tor insertion.
Defective APC
Replace the laser scanner unit YK (See
PWB Y.
page 1-5-37).
Defective PD PWB
Replace the laser scanner unit YK (See
Y.
page 1-5-37).
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Defective harness
Reinsert the connector. Also check for conti-
between LSU
nuity within the connector harness. If none,
cleaning motor and
remedy or replace the harness.
engine PWB
(YC37), or
improper connec-
tor insertion.
Defective drive
Check if the rollers and gears rotate
transmission sys-
smoothly. If not, grease the bushings and
tem of the LSU
gears. Check for broken gears and replace if
cleaning motor.
any.
Defective LSU
Replace the LSU cleaning motor.
cleaning motor.
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Faulty connection
Check the installation of the main PWB and
of the connector
engine PWB and reinstall them if necessary
between the main
(See page 1-5-28 and 1-5-29).
PWB and engine
PWB.
Defective main
Replace the main PWB (See page 1-5-28).
PWB.
Defective engine
Replace the engine PWB (See page 1-5-
PWB.
29).
Remarks
2K8
1-4-11