Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
Код ошибки | Описание ошибки | Причина ошибки |
---|---|---|
0100 | Backup memory device error | Defective flash memory. Defective main PWB. |
0120 | MAC address data error For data in which the MAC address is invalid. |
Defective flash memory. Defective engine PWB. |
0130 | Backup memory read/write error | Defective flash memory. Defective control PWB. |
0140 | Backup memory data error | Defective flash memory. Defective control PWB. |
0150 | Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. |
Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). |
0170 | Billing counting error | Defective control PWB. Data damage of control PWB EEPROM (U17). |
0190 | Backup memory device error (engine PWB) | Defective engine PWB. |
0800 | Image processing error JAM010x is detected twice. |
Defective main PWB.B. |
0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
Defective control PWB. The battery is disconnected from the control PWB. |
1010 | Lift motor error During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB. |
1020 | PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1030 | PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1040 | PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1050 | PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1140 | BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
1150 | BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
1800 | Paper feeder 1 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
1810 | Paper feeder 2 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1820 | Paper feeder 3 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1830 | Paper feeder 4 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1900 | Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1910 | Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1920 | Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1930 | Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
2000 | Main motor error The main motor ready input is not given for 2 s during the main motor is ON. |
Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB. |
2010 | Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
2200 | Drum motor steady-state error The drum motor ready input is not given for 2 s during the drum motor is ON. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
2210 | Drum motor steady-state error (60/50/45 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
2330 | Fuser pressure release motor error (Over-current) (60/50/45 ppm model only) The over-current detection signal of the motor is detected continuously twenty times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
2340 | Fuser pressure release motor error (Timeout) (60/50/45 ppm model only) The position detection sensor is not detected continuously for 30 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
2600 | PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2610 | PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2620 | PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2630 | PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
4000 | Polygon motor (laser scanner unit) error The polygon motor ready input is not given for 6 s during the polygon motor is ON. |
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. |
4200 | BD error (laser scanner unit) error | BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB. |
5100 | Main charger high-voltage error Five pages have been printed with the main charger output short-circuited. |
Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB. |
6000 | Broken fuser heater wire The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) |
Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. |
6020 | Abnormally high fuser thermistor temperature Fuser thermistor detects abnormally temperature. |
Shorted fuser thermistor. Defective control PWB. |
6030 | Broken fuser thermistor wire Input from fuser thermistor is 0 (A/D value). |
Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. |
6120 | Abnormally high fuser thermistor 1 temperature (60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
6130 | Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB. |
6400 | Zero cross signal error The zero cross signal does not reach the control PWB for specified time. |
Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB. |
7000 | Toner motor lock error During driving the toner motor, a motor overcurrent signal is detected for 5 s. |
Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB. |
7100 | Toner sensor error Sensor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
7400 | Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.r. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
7410 | Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. | The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB. |
7800 | Broken external thermistor wire The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7810 | Short-circuited external thermistor wire The average of thermistor output value of 31 or less continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7900 | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective drum unit. |
F000 | Main PWB — operation panel PWB communication error | Defective main PWB. Defective operation panel PWB. |
F010 | Main PWB checksum error | Defective main PWB. |
F020 | Main PWB RAM checksum error | Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). |
F040 | Main PWB — engine PWB communication error | Defective main PWB. Defective engine PWB. |
F041 | Main PWB — scanner communication error | Defective main PWB. |
F050 | Engine ROM checksum error | Defective engine PWB. |
F051 | Scan engine ROM checksum error | Defective engine PWB. |
2JZ/2JX/2JV/2H7-1
Code
C6010
Abnormally high fuser thermistor
temperature
The fuser Abnormally high signal is
detected for 60 s or more.
C6020
Abnormally high fuser thermistor 1
temperature
The fuser temperature exceeds 240
°
464
F for 1 s.
C6030
Fuser thermistor 1 break error
During warming up, fuser thermistor 1
does not detect temperature rise of 1
°
1.8
F for 10 s.
When the difference of temperature of
fuser thermistor 1 and 2 becomes 100
°
°
C/212
F or more.
C6040
Fuser heater error
Fuser thermistor 1 detects temperature
change of 20
ms 100 times or more since the power is
turned on.
C6050
Abnormally low fuser thermistor 1
temperature
During printing, the temperature at the
heat roller lower than 100
detected continuously for 1 s.
C6100
Fuser heater 2 break
Fuser thermistor 2 detected less than
°
°
100
C/212
Fuser thermistor 2 deduced less than
°
°
150
C/302
Fuser thermistor 2 deduced less than
°
°
100
C/212
C6120
Abnormally high fuser thermistor 2
temperature
The fuser temperature exceeds 190
°
374
F for 1 s.
1-4-44
Contents
°
C/
°
°
C/36
F or more for 160
°
°
C/212
F is
F for 120 s during driving.
F for 300 s during driving.
F for 5 s during driving.
°
C/
Causes
Defective PWB.
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
°
C/
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
Defective PWB.
Defective fuser
heater 2.
Defective fuser
thermostat 2.
Installation defec-
tiveness on fuser
thermistor 2.
Defective PWB.
Installation defec-
tiveness on fuser
thermistor 2.
Defective PWB.
Remarks
Check procedures/corrective measures
Replace the power source PWB or engine
PWB and check for correct operation.
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Replace the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Check for continuity across thermostat. If
none, remove the cause and replace the
fuser unit (see page 1-5-41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Kyocera KM-3040 C6120 Error Code Repair Tips
Kyocera KM-3040 C6120 Error Code Repair Tips
The Kyocera KM-3040 C6120 Error Code comes about when the fuser assembly records a raised temperature reading. A wide variety of things could potentially cause . So on this page you’ll find some repair ideas for this fault as well as hyperlinks to get the most current fuser and also at the bottom of the page you will find a link to the illustrated fuser assembly replacement guidance.
Kyocera KM-3040 Fuser Unit – 120 Volt (Genuine) – $169.95
from: Precision Roller
Notice : fusing assembly Corresponding Error Codes can cause the product not to work until the code is reset in Maintenance Mode. Here is a url to the directions for you to reset the code by means of the maintenance menu.
Kyocera KM-3040 Fuser Error Reset Procedure – 302K593060
Service Guide Guidance for the Kyocera KM-3040 C6120 Error Code
Unusually elevated fuser thermistor edge heat range
Fuser thermistor one is detected 230°C/446°F or greater for 40 ms.
1. Fitting defectiveness on fuser thermistor 1.
Inspect the mounting condition of the fuser thermistor 1. If any problem is found, correct it.
2. Defective fuser thermistor 1.
Replace the fuser thermistor 1.
3. Defective engine PWB.
Replace the engine PWB and verify for correct operation.
These particular fusers tend to be reasonably cheap. Like many components on the Kyocera equipment, many conditions its less costly to simply change out the complete part or maintenance kit. Therefore, when you’re experiencing difficulty] applying the fuser, I would be likely to just suggest saving efforts and money and obtain a complete replacement fuser assembly. Below, you will discover a url to the replacement instructions and also a link to order in your replacement fuser.
Kyocera KM-3040 Fuser Replacement Procedure
FUSER UNIT KYOCERA KM 2530 3035 3530 4030 4035 5035 Replacment
Fuser Unit KYOCERA KM2530 KM3035 KM3530 KM4030 KM4035 KM5035 KM4035 KM5035 / UTAX CD1025 CD1030 CD1035 CD1040 CD1050 / OLIVETTI DCopia 25 DCopia 35 DCopia 400, DCopia 500 DCopia 300.
Kyocera code c6000
Kyocera code c6020 Kyocera code c6050 code Kyocera KM1620 Kyocera KM1635 Kyocera KM1650 Kyocera KM2020 Kyocera KM2030 Kyocera KM2035 Kyocera KM2050 Kyocera KM2530 Kyocera KM2540 Kyocera…
Electric & Mechanical problems
Электрические и механические неисправности для серии принтеров Kyocera FS-2100DN, FS-4100DN, FS-4200DN, FS-4300DN, а также для ECOSYS P3045dn, ECOSYS P3050dn, ECOSYS P3055dn, ECOSYS P3060dn.
Electric problems — Неисправности связанные с электричеством
Неисправность | Причины | Диагностика. Способы решения. |
1. The machine does not operate when the power switch is turned on. Аппарат не работает при включенном выключателе питания. |
1. No electricity at the power outlet. Нет электричества в розетке | Measure the input voltage. Измерьте входное напряжение |
2. The power cord is not plugged in properly. Шнур питания подключен неправильно | Check the contact between the power plug and the outlet. Проверьте контакт между вилкой питания и розеткой. | |
3. Broken power cord. Сломанный шнур питания | Check for continuity. If none, replace the cord. Проверьте непрерывность. Если нет, замените шнур. | |
4. Defective power switch. Неисправный выключатель питания | Check for continuity across the contacts. If none, replace the power switch. Проверьте непрерывность контактов. Если нет, замените выключатель питания. | |
5. Defective interlock switch. Неисправный переключатель блокировки | Check for continuity across the contacts of interlock switch. If none, replace the power source PWB (see page 1-5-25). Проверьте непрерывность контактов выключателя блокировки. Если нет, замените источник питания PWB (см. стр. 1-5-25). | |
6. Defective power source PWB. Неисправный источник питания PWB. | Replace the power source PWB or engine PWB (see page 1-5-25,1-5-22). Замените источник питания PWB или двигатель PWB (см. стр. 1-5-25,1-5-22). | |
2. Eject motor does not operate. Двигатель выброса не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Eject motor and relay-L PWB (YC12) Relay-L PWB and engine PWB (YC2/YC31). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Двигатель и реле извлечения-L PWB (YC12) Реле-L PWB и двигатель PWB (YC2/YC31) |
2. Defective drive transmission system. Неисправна система передачи привода. | Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Проверьте, плавно ли вращаются ролики и шестерни. Если нет, смажьте втулки и шестерни. Проверьте, нет ли сломанных шестерен, и замените их, если таковые имеются. | |
3. Defective motor. Неисправный двигатель. | Replace the eject motor. Замените двигатель выброса. | |
4. Defective PWB. Неисправный PWB. | Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24). Замените PWB двигателя или PWB реле-L и проверьте правильность работы (см. стр. 1-5-22, 1-5-24). | |
3. Power source fan motor does not operate. Двигатель вентилятора источника питания не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source fan motor and engine PWB (YC10). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Источник питания двигатель вентилятора и двигатель PWB (YC10) |
2. Defective motor. Неисправный двигатель. | Replace the power source fan motor. Замените двигатель вентилятора источника питания. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
4. LSU fan motor does not operate. Двигатель вентилятора LSU не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU fan motor and relay-L PWB (YC4) Relay-L PWB and engine PWB (YC2/YC31). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Двигатель и реле вентилятора LSU-L PWB (YC4) Реле-L PWB и двигатель PWB (YC2/YC31) |
2. Defective motor. Неисправный двигатель. | Replace the LSU fan motor. Замените двигатель вентилятора LSU. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24). Замените PWB двигателя или PWB реле-L и проверьте правильность работы (см. стр. 1-5-22, 1-5-24). | |
5. Developer fan motor does not operate. Двигатель вентилятора разработчика не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer fan motor and engine PWB (YC27). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Двигатель вентилятора разработчика и двигатель PWB (YC27) |
2. Defective motor. Неисправный двигатель. | Replace the developer fan motor. Замените двигатель вентилятора разработчика. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
6. Paper feed clutch does not operate. Муфта подачи бумаги не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed clutch and engine PWB (YC5). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Муфта подачи бумаги и двигатель PWB (YC5) |
2. Defective clutch. Неисправное сцепление. | Replace the paper feed clutch. Замените муфту подачи бумаги. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
7. Registration clutch does not operate. Регистрационная муфта не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Registration clutch and engine PWB (YC5). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Регистрация сцепления и двигателя PWB (YC5) |
2. Defective clutch. Неисправное сцепление. | Replace the registration clutch. Замените регистрационную муфту. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
8. Duplex clutch does not operate. Дуплексная муфта не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Duplex clutch and engine PWB (YC5). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Дуплексное сцепление и двигатель PWB (YC5) |
2. Defective clutch. Неисправное сцепление. | Replace the duplex clutch. Замените дуплексную муфту. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
9. Developer clutch does not operate. Муфта разработчика не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer clutch and engine PWB (YC5). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Сцепление разработчика и двигатель PWB (YC5) |
2. Defective clutch. Неисправное сцепление. | Replace the developer clutch. Замените муфту проявителя. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
10. Conveying clutch does not operate. Транспортирующая муфта не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Conveying clutch and engine PWB (YC5). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Трансмиссионная муфта и двигатель PWB (YC5) |
2. Defective clutch. Неисправное сцепление. | Replace the Conveying clutch. Замените передаточную муфту. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
11. MP solenoid does not operate. Соленоид MP не работает. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP solenoid and engine PWB (YC8) |
2. Defective solenoid. Неисправный соленоид. | Replace the MP solenoid. Неисправный соленоид. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
12. Feedshift solenoid does not operate. (60/55/50 ppm model only). Соленоид переключения передач не работает. (только модель 60/55/50 ppm) |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Feedshift solenoid and relay-L PWB (YC13) Relay-L PWB and engine PWB (YC2/YC31). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Соленоид и реле переключения передач-L PWB (YC13) Реле-L PWB и двигатель PWB (YC2/YC31) |
2. Defective solenoid. Неисправный соленоид. | Replace the Feedshift solenoid. Замените соленоид переключения передач. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24). Замените PWB двигателя или PWB реле-L и проверьте правильность работы (см. стр. 1-5-22, 1-5-24). | |
13. The message requesting paper to be loaded is shown when paper is present on the cassette. Сообщение с запросом на загрузку бумаги отображается при наличии бумаги на кассете. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB and engine PWB (YC19). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Высоковольтный PWB и двигатель PWB (YC19) |
2. Deformed actuator of the paper sensor. Деформированный привод бумажного датчика. | Check visually and replace if necessary. Проверьте визуально и при необходимости замените. | |
3. Defective paper sensor. Неисправный датчик бумаги. | Replace the engine PWB or the high voltage PWB and check for correct operation (see page 1-5-22,1-5-26). Замените PWB двигателя или PWB высокого напряжения и проверьте правильность работы (см. стр. 1-5-22,1-5-26). | |
4. Defective PWB. Неисправный PWB. | ||
14. The message requesting paper to be loaded is shown when paper is present on the MP tray. Сообщение с запросом на загрузку бумаги отображается при наличии бумаги в лотке MP. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP paper sensor and relay-L PWB (YC8) Relay-L PWB and engine PWB (YC2). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Датчик и реле бумаги MP-L PWB (YC8) Реле-L PWB и двигатель PWB (YC2) |
2. Deformed actuator of the MP paper sensor. Деформированный привод датчика бумаги MP. | Check visually and replace if necessary. Проверьте визуально и при необходимости замените. | |
3. Defective MP paper sensor. Неисправный датчик бумаги MP. | Replace the MP paper sensor. Замените датчик бумаги MP. | |
4. Defective PWB. Неисправный PWB. | Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24). Замените PWB двигателя или PWB реле-L и проверьте правильность работы (см. стр. 1-5-22, 1-5-24). | |
15. The size of paper on the cassette is not displayed correctly. Размер бумаги на кассете отображается неправильно. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Cassette size switch and engine PWB (YC7). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Переключатель размера кассеты и PWB двигателя (YC7) |
2. Defective cassette size switch. Неисправный переключатель размера кассеты. | Replace the cassette size switch. Замените переключатель размера кассеты. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
16. A paper jam in the paper feed, paper conveying or eject section is indicated when the main power switch is turned on. При включении основного выключателя питания отображается замятие бумаги в секции подачи, транспортировки или извлечения бумаги. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Regist sensor 2 and Drum PWB (YC6) DU sensor 1 and Relay-L PWB (YC9) PF feed sensor and PF main PWB Eject full sensor and engine PWB (YC12) Eject sensor and Engine PWB (YC26). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Датчик регистрации 2 и барабан PWB (YC6) DU датчик 1 и реле-L PWB (YC9) PF датчик подачи и PF основной PWB Полный датчик выброса и двигатель PWB (YC12) Датчик выброса и двигатель PWB (YC26) |
2. A piece of paper torn from paper is caught around registration sensor, duplex sensor, PF feed sensor, eject full sensor or eject sensor. Кусок бумаги, оторванный от бумаги, зацепляется за датчик регистрации, дуплексный датчик, датчик подачи PF, датчик полного извлечения или датчик извлечения. | Check visually and remove it, if any. Проверьте визуально и удалите его, если таковые имеются. | |
3. Defective sensor. Неисправный датчик. | Replace the registration sensor, duplex sensor, PF feed sensor, eject full sensor or eject sensor. Замените датчик регистрации, дуплексный датчик, датчик подачи PF, датчик полного извлечения или датчик извлечения. | |
4. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
17. A message indicating cover open is displayed when the top cover is closed. При закрытии верхней крышки отображается сообщение об открытии крышки. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Interlock switch and engine PWB (YC6). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Переключатель блокировки и двигатель PWB (YC6) |
2. Defective interlock switch. Неисправный выключатель блокировки. | Check and replace if necessary. Проверьте и замените при необходимости. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB and check for correct operation (see page 1-5-22). Замените PWB двигателя и проверьте правильность работы (см. стр. 1-5-22). | |
18. A message indicating cover open is displayed when the rear cover is closed. При закрытии задней крышки отображается сообщение об открытии крышки. |
1. Defective connector cable or poor contact in the connector. Неисправный соединительный кабель или плохой контакт в соединителе. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Rear cover switch and relay-L PWB (YC10) Relay-L PWB and engine PWB (YC2/YC31). Вставьте разъем на место. Также проверьте целостность соединительного кабеля. Если нет, замените кабель. Переключатель и реле задней крышки-L PWB (YC10) Реле-L PWB и двигатель PWB (YC2/YC31) |
2. Defective rear cover switch. Неисправен выключатель задней крышки. | Check and replace if necessary. Проверьте и замените при необходимости. | |
3. Defective PWB. Неисправный PWB. | Replace the engine PWB or the relay-L PWB and check for correct operation (see page 1-5-22, 1-5-24). Замените PWB двигателя или PWB реле-L и проверьте правильность работы (см. стр. 1-5-22, 1-5-24). |
Mechanical problems — Механические неисправности
Неисправность | Причины. Диагностика | Способы решения |
1. No primary paper feed. Нет первичной подачи бумаги. |
Check if the surfaces of the following rollers are dirty with paper powder. Pickup roller Paper feed roller MP paper feed pulley. Проверьте, не загрязнены ли поверхности следующих роликов: ролик для подачи бумаги, ролик для захвата бумаги, ролик отделения бумаги | Clean with isopropyl alcohol. Очистите изопропиловым спиртом. |
Check if the following rollers is deformed. Pickup roller Paper feed roller MP paper feed pulley. Проверьте, не деформированы ли следующие ролики: ролик для подачи бумаги, ролик для захвата бумаги, ролик отделения бумаги | Check visually and replace any deformed (see page 1-5-8, 1-5-10). Проверьте визуально и замените все деформированные детали (см. стр. 1-5-8, 1-5-10) | |
Defective paper feed clutch installation. Неисправна установка муфты подачи бумаги. | Check visually and remedy if necessary. Проверьте визуально и при необходимости исправьте. | |
2. No secondary paper feed. Нет вторичной подачи бумаги. |
Check if the surfaces of the following rollers are dirty with paper powder. Upper registration roller Lower registration roller. Проверьте, не загрязнены ли поверхности следующих роликов. Верхний регистрационный ролик Нижний регистрационный ролик | Clean with isopropyl alcohol. Очистите изопропиловым спиртом. |
Defective registration clutch installation. Неисправна регистрация установки сцепления. | Check visually and remedy if necessary. Проверьте визуально и при необходимости исправьте. | |
3. Skewed paper feed. Перекошенная подача бумаги. |
Paper width guide in a cassette installed incorrectly. Направляющая ширины бумаги в неправильно установленной кассете. | Check the paper width guide visually and remedy or replace if necessary. Визуально проверьте направляющую ширины бумаги и при необходимости исправьте или замените ее. |
4. Multiple sheets of paper are fed. Подается несколько листов бумаги. |
Check if the paper is excessively curled. Проверьте, не слишком ли скручена бумага. | Change the paper. Смените бумагу. |
Paper is loaded incorrectly. Бумага загружена неправильно. | Load the paper correctly. Правильно загрузите бумагу. | |
Check if the retard roller is worn. Проверьте, не изношен ли тормозной ролик. | Replace the retard roller if it is worn (see page 1-5-8). Замените тормозной ролик, если он изношен (см. стр. 1-5-8). | |
5. Paper jams. Замятие бумаги. |
Check if the paper is excessively curled. Проверьте, не слишком ли скручена бумага. | Change the paper. Смените бумагу. |
Check if the contact between the upper and lower registration rollers is correct. Проверьте правильность контакта между верхним и нижним регистрационными роликами. | Check visually and remedy if necessary. Проверьте визуально и при необходимости исправьте. | |
Check if the heat roller or press roller is extremely dirty or deformed. Проверьте, сильно ли загрязнен или деформирован нагревательный ролик или прижимной ролик. | Check visually and replace the fuser unit (see page 1-5-19). Проверьте визуально и замените блок термоблока (см. стр. 1-5-19). | |
6. Toner drops on the paper conveying path. Капли тонера на пути транспортировки бумаги. |
Check if the drum unit or developer unit is extremely dirty. Проверьте, не сильно ли загрязнен фотобарабан или проявитель. | Clean the drum unit or developer unit. Очистите фотобарабан или проявитель. |
7. Abnormal noise is heard. Слышен ненормальный шум. |
Check if the rollers, pulleys and gears operate smoothly. Проверьте, работают ли ролики, шкивы и шестерни плавно. | Grease the bushes and gears. Смажьте втулки и шестерни. |
Check if the following clutches are installed correctly. Paper feed clutch Registration clutch Duplex clutch. Проверьте, правильно ли установлены следующие муфты. Муфта подачи бумаги Регистрационная муфта Дуплексная муфта | Check visually and remedy if necessary. Проверьте визуально и при необходимости исправьте. |
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06-01-2016
#1
FS-4200 C6120 Error Code
Hello all, I am currently dealing with a Kyocera FS-4200 that is giving a C6120, Abnormally high fuser thermistor 1 temperature, I’ve checked the pins and the triacs, replaced the Fuser, the Power Supply Board, and the Engine Board, all with the same result, C6120. Has anyone ever seen this problem before and if so, how did you resolve it? Any help or advice would be greatly appreciated. Thank you in advanced.
-
06-01-2016
#2
Re: FS-4200 C6120 Error Code
Did you install the new fuser as to the service manual instructions below ?. If it is not installed correctly, the fuser will not turn and the machine will detect an over heat condition and code out.
[60/50/45 ppm model]
8. Remove the screw and then remove the
fuser unit forward.
9. Check or replace the fuser unit and refit
all the removed parts.
Caution: when refitting the fuser unit, perform
the following procedures.
(1)Turn on the power switch while opening the
rear cover after removing the fuser unit.
(2)Turn off the power switch after 5-second or
more progress.
(release state of fixing pressure)
(3)Refit the fuser unit.If you did the install correctly, then check the
10. Fuser thermistor relay PWB
(FUTHRPWB) ………………………………… Consists of wiring relay circuit between engine PWB ,fuser
thermistors and cooling fans.
see page 197 of the service manual wiring diagram.
check the continuity of the wiring going from fuser to this board and the connectors if they are in properly.THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING……….edmund burke
-
06-02-2016
#3
Re: FS-4200 C6120 Error Code
Got it figured out, turns out some moisture had somehow gotten onto the Thermistor relay PWB, rusting and shorting it, I also found something that suggests user neglect.
We changed out the PWB with one we had on hand and bada bing bada boom it came up without a problem, will be having a discussion with customer about this, thank you for your help, I would not have even looked at that PWB without your suggestion.
-
06-02-2016
#4
Re: FS-4200 C6120 Error Code
Originally Posted by RoyROd
Got it figured out, turns out some moisture had somehow gotten onto the Thermistor relay PWB, rusting and shorting it, I also found something that suggests user neglect.
We changed out the PWB with one we had on hand and bada bing bada boom it came up without a problem, will be having a discussion with customer about this, thank you for your help, I would not have even looked at that PWB without your suggestion.
My question is why would you not have looked at that pwb. Good troubleshooting would make use of the manuals, electrical schematic drawings and component layout and definitions. Great that you solved the problem.
THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING……….edmund burke
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2JZ/2JX/2JV/2H7-1
Code
C6010
Abnormally high fuser thermistor
temperature
The fuser Abnormally high signal is
detected for 60 s or more.
C6020
Abnormally high fuser thermistor 1
temperature
The fuser temperature exceeds 240
°
464
F for 1 s.
C6030
Fuser thermistor 1 break error
During warming up, fuser thermistor 1
does not detect temperature rise of 1
°
1.8
F for 10 s.
When the difference of temperature of
fuser thermistor 1 and 2 becomes 100
°
°
C/212
F or more.
C6040
Fuser heater error
Fuser thermistor 1 detects temperature
change of 20
ms 100 times or more since the power is
turned on.
C6050
Abnormally low fuser thermistor 1
temperature
During printing, the temperature at the
heat roller lower than 100
detected continuously for 1 s.
C6100
Fuser heater 2 break
Fuser thermistor 2 detected less than
°
°
100
C/212
Fuser thermistor 2 deduced less than
°
°
150
C/302
Fuser thermistor 2 deduced less than
°
°
100
C/212
C6120
Abnormally high fuser thermistor 2
temperature
The fuser temperature exceeds 190
°
374
F for 1 s.
1-4-44
Contents
°
C/
°
°
C/36
F or more for 160
°
°
C/212
F is
F for 120 s during driving.
F for 300 s during driving.
F for 5 s during driving.
°
C/
Causes
Defective PWB.
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
°
C/
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
Installation defec-
tiveness on fuser
thermistor 1.
Defective PWB.
Defective fuser
heater 1.
Defective PWB.
Defective fuser
heater 2.
Defective fuser
thermostat 2.
Installation defec-
tiveness on fuser
thermistor 2.
Defective PWB.
Installation defec-
tiveness on fuser
thermistor 2.
Defective PWB.
Remarks
Check procedures/corrective measures
Replace the power source PWB or engine
PWB and check for correct operation.
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Replace the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Check for continuity across each heater. If
none, replace the fuser unit (see page 1-5-
41).
Check for continuity across thermostat. If
none, remove the cause and replace the
fuser unit (see page 1-5-41).
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
Measure the resistance. If it is ∞ Ω, replace
the fuser unit (see page 1-5-41).
Replace the power source PWB or engine
PWB and check for correct operation.
- Code: 0100
- Description: Backup memory device error
- Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 0120
- Description: MAC address data error For data in which the MAC address is invalid.
- Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 0130
- Description: Backup memory read/write error (main PWB)
- Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 0140
- Description: Backup memory data error (main PWB)
- Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 0150
- Description: Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error.
- Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: 0160
- Description: Backup memory data error (engine PWB)
- Remedy: Defective EEPROM. Replace the engine PWB and check for correct operation.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 0170
- Description: Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters.
- Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
- Code: 0190
- Description: Backup memory device error (engine PWB)
- Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 0800
- Description: Image processing error JAM010x is detected twice.
- Remedy: Defective main PWB. Replace the main PWB and check for correct operations page 1-5-22).
- Code: 0840
- Description: Faults of RTC Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or shortcircuit with the metal part.
- Remedy: Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 1010
- Description: Lift motor error (60/55/50 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively.
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13)
Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective lift motor. Replace the lift motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 1020
- Description: PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively.
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 1.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1030
- Description: PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively.
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 2.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1040
- Description: PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively.
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 3.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1050
- Description: PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively.
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 4.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1140
- Description: BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
- Code: 1150
- Description: BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
- Code: 1800
- Description: Paper feeder 1 communication error A communication error is detected 10 times in succession.
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective engine PWB. Replace the engine PWB and check for correct operation.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1810
- Description: Paper feeder 2 communication error A communication error is detected 10 times in succession.
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1820
- Description: Paper feeder 3 communication error A communication error is detected 10 times in succession.
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1830
- Description: Paper feeder 4 communication error A communication error is detected 10 times in succession.
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1900
- Description: Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement.
- Remedy: Defective PF main PWB. Replace the PF main PWB or the BPF main PWB.
Device damage of EEPROM. Replace the PF main PWB or the BPF main PWB.
- Code: 1910
- Description: Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement.
- Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1920
- Description: Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement.
- Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 1930
- Description: Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement.
- Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2000
- Description: Main motor drive error The main motor is not stabilized within 2 s after driving starts.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2010
- Description: Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2200
- Description: Drum motor drive error (60/55/50 ppm model only) The drum motor is not stabilized within 2 s after driving starts.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2210
- Description: Drum motor steady-state error (60/55/50 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2330
- Description: Fuser pressure release motor error (Over-current) The over-current detection signal of the motor is detected continuously twenty times.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB.
- Code: 2340
- Description: Fuser pressure release motor error (Timeout) The position detection sensor is not detected continuously for 30 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB.
- Code: 2600
- Description: PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 1.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2610
- Description: PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 2.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2620
- Description: PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 3.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 2630
- Description: PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 4.
Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
- Code: 4000
- Description: Polygon motor synchronization error The polygon motor is not stabilized within 20 s after driving starts.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 4200
- Description: BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)
Defective PD PWB. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 5100
- Description: Chager current error When the current value measured at the time of potential adjustment is less than 20 uA.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)
Defective high voltage PWB. Replace the high voltage PWB and check for correct operation.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6000
- Description: Broken fuser heater wire The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Fuser thermostat triggered. Reinsert the fuser unit.
Broken fuser heater wire. Reinsert the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6020
- Description: Abnormally high fuser thermistor 2 temperature The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less.
- Remedy: Deformed connector pin.
Defective triac.
Shorted fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6030
- Description: Broken fuser thermistor 2 wire A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Defective fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6120
- Description: Abnormally high fuser thermistor 1 temperature The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less.
- Remedy: Deformed connector pin.
Defective triac.
Shorted fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6130
- Description: Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6400
- Description: Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)
Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
- Code: 7100
- Description: Toner sensor error Sensor output value of 930 or more continuously for 5 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7400
- Description: Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7410
- Description: Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the drum unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7800
- Description: Broken external thermistor wire The average of thermistor output value of 93 or less.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
- Code: 7810
- Description: Short-circuited external thermistor wire The average of thermistor output value of 930 or more.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
- Code: 7900
- Description: Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective drum unit. Replace the drum unit.
- Code: F000
- Description: Main PWB — operation PWB communication error
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)
Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective operation PWB. Replace the operation PWB and check for correct operation.
- Code: F000
- Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
- Remedy: (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Main board and perform an operation check. (5) Exchange a PanelMain board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1
- Code: F010
- Description: Main PWB checksum error
- Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
- Code: F020
- Description: Main PWB RAM checksum error
- Remedy: Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective expended memory (DIMM) Replace the expansion memory (DIMM). Also in the case of the capacity besides specification, it displays.
- Code: F040
- Description: Main PWB — print engine communication error
- Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: F050
- Description: Print engine ROM checksum error
- Remedy: Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
- Code: F15X
- Description: Abnormality detecting in an authentication device control section
- Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. 1.Authentication device <=> Main IF Main PWB: YC6 Authentication device: IC card reader etc.
- Code: F17X
- Description: Abnormality detecting in a printer data control part
- Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
- Code: F18X
- Description: Abnormality detecting in a Video control section
- Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters.
- Code: F1DX
- Description: Abnormality detecting of the image memory Management Department
- Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
- Code: F21X, F22X, F23X
- Description: Abnormality detecting in an image-processing part
- Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters.
- Code: F24X
- Description: Abnormality detecting in the system Management Department
- Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters * F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
- Code: F25X
- Description: Abnormality detecting in a network management department
- Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * It may occur according to a visitor’s network environment
- Code: F26X, F27X, F28X
- Description: Abnormality detecting in the system Management Department
- Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
- Code: F29X, F2AX
- Description: Abnormality detecting in the system Management Department
- Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
- Code: F2BX, F2CX, F2DX
- Description: Abnormality detecting in a network control part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
- Code: F2EX, F2FX, F30X
- Description: Abnormality detecting in a network control part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
- Code: F31X, F32X
- Description: Abnormality detecting in a network control part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
- Code: F35X
- Description: Abnormality detecting in the printing controlling Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F38X
- Description: Abnormality detecting in the authentication authorized Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F3AX, F3BX, F3CX
- Description: Abnormality detecting in the Entity Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F3DX, F3EX, F3FX
- Description: Abnormality detecting in the Entity Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F40X, F41X, F42X
- Description: Abnormality detecting in the Entity Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F43X, F44X, F45X
- Description: Abnormality detecting in the Entity Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F46X
- Description: Abnormality detecting of a printer rendering part
- Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)
- Code: F47X
- Description: Abnormality detecting of an image editing processing part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F4DX, F4EX
- Description: Abnormality detecting in the Entity Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F4FX
- Description: Abnormality detecting in the JOB Management Department
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F51X, F52X, F53X
- Description: Abnormality detecting in a JOB execution part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F55X, F56X, F57X
- Description: Abnormality detecting in a JOB execution part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
- Code: F5FX
- Description: Abnormality detecting in a service execution part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F62X
- Description: Abnormality detecting in a service execution part
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
- Code: F63X
- Description: Abnormality detecting in a device control section
- Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.