Ошибка 6250 kyocera

  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective EEPROM. Defective main PWB.
  • Remedy: Defective EEPROM. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective EEPROM. Defective engine PWB.
  • Remedy: Defective EEPROM. Replace the main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Improper installation EEPROM. Defective engine PWB. Device damage of EEPROM.
  • Remedy: Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
    Reading data from EEPROM is abnormal.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM. Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the DF main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: Defective connector cable or poor contact in the connector. Defective hard disk. Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Defective hard disk. Run U024 (HDD formatting) without turning the power off to initialize the hard disk. Replace the hard disk drive and check for correct operation if the problem is still detected after initialization.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Defective main PWB.
  • Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB. Defective main PWB.nnec
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
    * : Once detected, turning the main power switch off and on lets the machine in disconnection mode, displaying Maintenance T.Execute U906 to reset.
  • Code: 0970
  • Description: 12 V power down detect
    Power is disconnected during sleepingDetection of the temporary blackout during sleeping (24V is off, 23V is on, only the controller software is running).
  • Causes: Defective power source PWB.
  • Remedy: Defective power source PWB. Replace the power source PWB and check for correct operation.
  • Code: 0980
  • Description: 24 V power down detect
    24V disconnection signal is detected for 1 s and 12V disconnection signal is not detected.
  • Causes: Defective power source PWB.
  • Remedy: Defective power source PWB. Replace the power source PWB and check for correct operation.
  • Code: 1000
  • Description: MP lift motor error
    After the MP lift motor is driven, the ON status of MP lift sensors 1 and 2 cannot be detected for 3 s.
  • Causes: Defective MP plate elevation mechanism. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective MP lift motor. Defective engine PWB.
  • Remedy: Defective MP plate elevation mechanism. Check to see if the MP plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP lift motor and relay PWB (YC3) Relay PWB (YC12) and feed PWB 1 (YC17) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective MP lift motor. Replace the MP lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor 1 error
    After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective lift motor 1. Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 1 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 1. Replace the lift motor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: Lift motor 2 error
    After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective lift motor 2. Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor 2 and feed PWB 2 (YC3) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor 2. Replace the lift motor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1030
  • Description: PF lift motor 1 error (paper feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 1. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 2 error (paper feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 2. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder)
  • Code: 1050
  • Description: SM lift motor error (side multi tray)
    [45 ppm/55 ppm model] After cassette 5 is inserted, SM lift sensor does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective SM lift motor. Defective SM main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM lift motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM lift motor. Replace the SM lift motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1060
  • Description: PF lift motor 1 error (side paper feeder)
    After cassette 6 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. *:The software over-current protection monitor signal has been detected for 200ms or longer where LFC is installed
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 1. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1070
  • Description: PF lift motor 2 error (side paper feeder)
    After cassette 7 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. *:The software over-current protection monitor signal has been detected for 200ms or longer where LFC is installed
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 2. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1100
  • Description: PF lift motor 1 error (large capacity feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 1. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1110
  • Description: PF lift motor 2 error (large capacity feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF lift motor 2. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: SD lift motor error (side deck)
    After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective SD lift motor. Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD lift motor and SD main PWB (YC8)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD lift motor. Replace the SD lift motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 1250
  • Description: SM multi feed sensor communication error (side multi tray)
    A communication error is detected 3 times in succession.
  • Causes: Improper installation side multi tray. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB a1-5-49nd check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1350
  • Description: SM multi feed sensor error (side multi tray)
    The SM multi feed sensor has detected multi feeding 5 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective SM multi feed sensor. Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1450
  • Description: SM multi feed sensor backup error (side multi tray)
    When writing the data, read and write data does not match 3 times in succession. Deleting a block has failed three times in a row. Writing won’t complete in 200 ms after writing has commenced.
  • Causes: Defective connector cable or poor contact in the connector. Defective SM multi feed sensor. Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM multi feed sensor and SM main PWB (YC11)
    Defective SM multi feed sensor. Replace the SM multi feed sensor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1810
  • Description: Side multi tray communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side multi tray. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective SM main PWB.
  • Remedy: Improper installation side multi tray. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Side paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Improper installation side paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective SM main PWB. Defective PF main PWB.
  • Remedy: Improper installation side paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC13) and SM main PWB (YC4) SM main PWB (YC1) and engine PWB (YC19)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB. Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1910
  • Description: Side multi tray EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective SM main PWB. Device damage of EEPROM.
  • Remedy: Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1920
  • Description: Side paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: Defective PF main PWB. Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 1950
  • Description: Transfer belt unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective transfer belt unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer belt unit. Replace the transfer belt unit and check for correct operation.
  • Code: 2101
  • Description: Developer motor K error
    After developer motor K is driven, the ready signal does not turn to L within 5 s. After developer motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective developer motor K. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor K and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor K. Replace the developer motor K.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2103
  • Description: Developer motor MCY error
    After developer motor MCY is driven, the ready signal does not turn to L within 5 s. After developer motor MCY is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective developer motor MCY. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer motor MCY and motor control PWB (YC7) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developer motor MCY. Replace the developer motor MCY.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2201
  • Description: Drum motor K steady-state error
    After drum motor K is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor K. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2202
  • Description: Drum motor C steady-state error
    After drum motor C is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor C. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2203
  • Description: Drum motor M steady-state error
    After drum motor M is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor M. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2204
  • Description: Drum motor Y steady-state error
    After drum motor Y is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor Y. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2211
  • Description: Drum motor K startup error
    Drum motor K is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor K. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor K and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor K. Replace the drum motor K.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2212
  • Description: Drum motor C startup error
    Drum motor C is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor C. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor C and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor C. Replace the drum motor C.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2213
  • Description: Drum motor M startup error
    Drum motor M is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor M. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor M and motor control PWB (YC5) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor M. Replace the drum motor M.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2214
  • Description: Drum motor Y startup error
    Drum motor Y is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective drum motor Y. Defective Motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor Y and motor control PWB (YC4) Motor control PWB (YC3) and engine PWB (YC9)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor Y. Replace the drum motor Y.
    Defective Motor control PWB. Replace the Motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2300
  • Description: Fuser motor error
    After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective fuser motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser motor and feed PWB 1 (YC18) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2500
  • Description: Paper feed motor error
    After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective paper feed motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed motor and feed PWB 2 (YC2) Feed PWB 2 (YC1) and engine PWB (YC4)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective paper feed motor. Replace the paper feed motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF paper feed motor error (large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF paper feed motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2610
  • Description: PF paper feed motor error (paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2640
  • Description: SD paper feed motor error (side deck)
    After SD paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective SD paper feed motor. Defective SD main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SD paper feed motor and SD main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SD paper feed motor. Replace the SD paper feed motor.
    Defective SD main PWB. Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 2650
  • Description: SM paper feed motor error (side multi tray)
    After SM paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective SM paper feed motor. Defective SM main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. SM paper feed motor and SM main PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective SM paper feed motor. Replace the SM paper feed motor.
    Defective SM main PWB. Replace the SM main PWB (Refer to the service manual for the paper feeder).
  • Code: 2660
  • Description: PF paper feed motor error (side large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF paper feed motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2670
  • Description: PF paper feed motor error (side paper feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective PF paper feed motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC16)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2700
  • Description: Color release motor error
    When the color release motor is driven, the color release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective color release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the transfer belt unit connector if necessary.Check for continuity within the harness and, if none, replace the harness. Color release motor and engine PWB (YC3)
    Defective drive transmission system of motor. Replace the transfer belt unit.
    Defective color release motor. Replace the transfer belt unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2730
  • Description: Transfer release motor error
    When the transfer release motor is driven, the transfer release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective transfer release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer release motor and relay PWB (YC14) Relay PWB (YC14) and feed PWB 1 (YC14) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer release motor. Replace the transfer release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2760
  • Description: Transfer motor startup error
    Transfer motor is not stabilized within 5 s since the motor is activated.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective transfer motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2770
  • Description: Transfer skew error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Improper installation transfer belt unit. Defective connector cable or poor contact in the connector. Defective transfer skew sensor. Defective engine PWB.
  • Remedy: Improper installation transfer belt unit. Reinstall the transfer belt unit.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer belt unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2780
  • Description: Transfer skew sensor error
    An abnormal value is detected to transfer skew sensor.
  • Causes: Defective connector cable or poor contact in the connector. Defective transfer skew sensor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt unit and engine PWB (YC3)
    Defective transfer skew sensor. Replace the transfer belt unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2790
  • Description: Transfer skew motor error
    When the transfer skew motor is driven, timeouts (300 ms) were detected twice in a row.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective transfer skew motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer skew motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer skew motor. Replace the transfer skew motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2810
  • Description: Waste toner motor error
    Initialized when an error is constantly observed for 2 s after the waste toner motor is activated. An error is constantly observed for 2.5 s after rebooting. The lock detect signal won’t be H level three times in a row within 200 ms at 1.25 ms cycles after the waste toner motor has been driven.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective waste toner motor.Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Waste toner motor and front PWB (YC16) Front PWB (YC3) and engine PWB (YC7)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective waste toner motor. Replace the waste toner motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2820
  • Description: Transfer motor steady-state error
    After transfer motor is stabilized, the ready signal is at the H level for 5 s continuously. The counter value obtained by timer capture is lower than 2200 for 10 times in a row.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective transfer motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB 1 (YC13) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2840
  • Description: Transfer cleaning motor error
    After transfer cleaning motor is driven, the ready signal does not turn to L within 2 s. After transfer cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective transfer cleaning motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer cleaning motor and engine PWB (YC3)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective transfer cleaning motor. Replace the transfer cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2850
  • Description: Transfer belt motor sensor error
    The signal is not received for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective transfer motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer motor and feed PWB (YC13) Feed PWB (YC1) to engine PWB(YC6)
    Defective transfer motor. Replace the transfer motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2860
  • Description: Transfer belt sensor error
    The signal is not received for 100 ms in succession. PWB.
  • Causes: Defective connector cable or poor contact in the connector. Defective transfer belt sensor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Transfer belt sensor and engine PWB (YC3)
    Defective transfer belt sensor. Replace the transfer belt sensor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2950
  • Description: Motor control PWB communication error
    A communication error from the motor control PWB is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective motor control PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Motor control PWB (YC3) and engine PWB (YC9)
    Defective motor control PWB. Replace the motor control PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4001
  • Description: Polygon motor K synchronization error
    After polygon motor K is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4002
  • Description: Polygon motor C synchronization error
    After polygon motor C is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4003
  • Description: Polygon motor M synchronization error
    After polygon motor M is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4004
  • Description: Polygon motor Y synchronization error
    After polygon motor Y is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4011
  • Description: Polygon motor K steadystate error
    After polygon motor K is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor K and LSU relay PWB (YC4) LSU relay PWB (YC4) and engine PWB (YC12)
    Defective polygon motor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4012
  • Description: Polygon motor C steadystate error
    After polygon motor C is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4013
  • Description: Polygon motor M steadystate error
    After polygon motor M is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4014
  • Description: Polygon motor Y steadystate error
    After polygon motor Y is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective polygon motor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4101
  • Description: BD initialization error K
    After polygon motor K is driven, the BD signal is not detected for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4102
  • Description: BD initialization error C
    After polygon motor C is driven, the BD signal is not detected for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4103
  • Description: BD initialization error M
    After polygon motor M is driven, the BD signal is not detected for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4104
  • Description: BD initialization error Y
    After polygon motor Y is driven, the BD signal is not detected for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4201
  • Description: BD steady-state error K
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4202
  • Description: BD steady-state error C
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4203
  • Description: BD steady-state error M
    The BD signal is not detected.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4204
  • Description: BD steady-state error Y
    The BD signal is not detected.ector.
  • Causes: Defective connector cable or poor contact in the connector. Defective PD PWB Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective PD PWB Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4300
  • Description: Polygon motor phase error
    ASIC won’t settle in completion of phase adjustment for 2 s after a BD signal is detected.
  • Causes: Defective laser scanner unit. Defective engine PWB.
  • Remedy: Defective laser scanner unit. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4600
  • Description: LSU cleaning motor error
    After LSU cleaning motor is driven, the ready signal does not turn to L within 2 s. After LSU cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective LSU cleaning motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU cleaning motor and engine PWB (YC21)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective LSU cleaning motor. Replace the LSU cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5101
  • Description: Main high-voltage error K
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
  • Causes: Improper installation charger roller unit K. Defective connector cable or poor contact in the connector. Defective high voltage PWB 1. Defective engine PWB.
  • Remedy: Improper installation charger roller unit K. Reinstall the charger roller unit K.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC4) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5102
  • Description: Main high-voltage error C
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
  • Causes: Improper installation charger roller unit C. Defective connector cable or poor contact in the connector. Defective high voltage PWB 1. Defective engine PWB.
  • Remedy: Improper installation charger roller unit C. Reinstall the charger roller unit C.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC2) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5103
  • Description: Main high-voltage error M
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
  • Causes: Improper installation charger roller unit M. Defective connector cable or poor contact in the connector. Defective high voltage PWB 1. Defective engine PWB.
  • Remedy: Improper installation charger roller unit M. Reinstall the charger roller unit M.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC3) and engine PWB (YC17)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5104
  • Description: Main high-voltage error Y
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
  • Causes: Improper installation charger roller unit Y. Defective connector cable or poor contact in the connector. Defective high voltage PWB 1. Defective engine PWB.
  • Remedy: Improper installation charger roller unit Y. Reinstall the charger roller unit Y.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. High voltage PWB 1 (YC1) and engine PWB (YC16)
    Defective high voltage PWB 1. Replace the high voltage PWB 1 and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    Fuser thermistor 1 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Shorted fuser thermistor 1. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Shorted fuser thermistor 1. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 1 wire
    Input from fuser thermistor 1 is 984 or more (A/D value) continuously for 1 s. Verify if A/D read in the differential output won’t change by 4 or more when it was turned on for 10 seconds in a lowtemperature environment.
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor 1 wire. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6040
  • Description: Fuser heater error
    Input from fuser thermistor 1 is abnormal value continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor 1 wire. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 1 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6050
  • Description: Abnormally low fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up, during ready or during print. Fuser thermistor 1 detects a temperature lower than 70°C/ 158°F for 1 s during low power mode.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser thermistor 1. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser thermistor 1. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 4 temperature
    Fuser thermistor 4 detects a temperature higher than 190°C/374°F for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Shorted fuser thermistor 4. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Shorted fuser thermistor 4. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 4 wire
    Input from fuser thermistor 4 is 992 or more (A/D value) continuously for 60 s.
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor 4 wire. Defective fuser IH.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 4 wire. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6150
  • Description: Abnormally low fuser thermistor 4 temperature
    Fuser thermistor 4 detects a temperature lower than 30°C/ 86°F for 1 s after warming up.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser thermistor 4. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser thermistor 4. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6200
  • Description: Broken fuser edge heater wire
    Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
  • Causes: Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and fuser IH PWB (YC1) Fuser IH PWB (YC4) and engine PWB (YC26)
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature higher than 245°C/473°F for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Shorted fuser thermistor 2. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Shorted fuser thermistor 2. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6230
  • Description: Broken fuser thermistor 2 wire
    The Input signal from the fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s when the temperature at the fuser thermistor 1 is greater than 100°C/212°F during warming up.
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor 2 wire. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 2 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6250
  • Description: Abnormally low fuser thermistor 2 temperature
    Fuser thermistor 2 detects a temperature lower than 100°C/212°F for 1 s during ready or print. Fuser thermistor 2 detects a temperature lower than 50°C/ 122°F for 1 s during warming up.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser thermistor 2. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser thermistor 2. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6320
  • Description: Abnormally high fuser thermistor 3 temperature
    Fuser thermistor 3 detects a temperature higher than 205°C/401°F for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Shorted fuser thermistor 3. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Shorted fuser thermistor 3. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6330
  • Description: Broken fuser thermistor 3 wire
    Fuser thermistor 3 detects a temperature lower than 20°C/ 68°F continuously for 1 s
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor 3 wire. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Broken fuser thermistor 3 wire. Replace the fuser unit.
    Fuser thermostat triggered. Replace the fuser unit.
    Defective fuser IH. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6600
  • Description: Fuser belt rotation error
    A belt rotating pulse is not received for 1 s. (Engine CPU)
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser belt sensor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6610
  • Description: Fuser release motor error
    When the fuser release motor is driven, the fuser release sensor does not turn on/off for 5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective fuser release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective drive transmission system of motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser release motor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6710
  • Description: Fuser IH PWB CPU reset error
    Watch doc timer has been overflowed.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6720
  • Description: Fuser IH belt rotation error
    A belt rotating pulse is not received for 2 s.tiv
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser belt sensor. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and engine PWB (YC26)
    Defective fuser belt sensor. Replace the fuser unit.
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6730
  • Description: Abnormally high fuser IH PWB temperature 1
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6740
  • Description: Abnormally high fuser IH PWB temperature 2
    The input detect temperature is greater than 105°C/221 °F.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6750
  • Description: Fuser IH output over-current error
    The output current is greater than 90A for 10 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6760
  • Description: Fuser IH input over-current error
    The input current is greater than 20A(100V/120V), 10A(200V) for 100 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6770
  • Description: Fuser IH low electric power error
    The preset power is less than 0.6 times of it for 120 ms in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6900
  • Description: Fuser belt cooling fan error
    When the fuser edge fan motor 1 , 2 is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser edge fan motor 1 or 2. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser edge fan motor 1 and front PWB (YC26) Fuser edge fan motor 2 and fuser PWB (YC2) Fuser PWB (YC1) and engine PWB (YC26)
    Defective fuser edge fan motor 1 or 2. Replace the fuser edge fan motor 1 or 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6910
  • Description: Engine software ready error
    The device won’t engage in ready state in 60 minutes after warming-up has began.
  • Causes: Defective engine software. Defective engine PWB.
  • Remedy: Defective engine software. Install the engine software.
    Defective engine PWB. Replace the engine PWB and check for correct operation(see page 1-5-49).
  • Code: 6920
  • Description: Fuser front fan motor error
    When the fuser front fan motor is driven, alarm signal is detected for 5 s continuously
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser front fan motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser front fan motor and engine PWB (YC26)
    Defective fuser front fan motor. Replace fuser front fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6930
  • Description: Fuser rear fan motor error
    When the fuser rear fan motor is driven, alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser rear fan motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, Fuser rear fan motor and fuser PWB (YC2) Fuser PWB (YC1) and engine PWB (YC26)
    Defective fuser rear fan motor. Replace fuser rear fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6940
  • Description: IH fan motor error
    When the IH fan motor is driven, the alarm signal is detected for 5 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective IH fan motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. IH fan motor and feed PWB 1 (YC11) Feed PWB 1 (YC2) and engine PWB (YC5)
    Defective IH fan motor. Replace the IH fan motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6950
  • Description: Fuser IH PWB communication error
    No response is received in 30 ms since a command is sent to IHCPU. A checksum error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector. Defective fuser IH PWB. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser IH PWB (YC4) and engine PWB (YC26)
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6960
  • Description: Current PWB error
    Less than 1A is continuously observed for 5 s.
  • Causes: Defective current PWB.
  • Remedy: Defective current PWB. Replace the current PWB and check for correct operation.
  • Code: 6990
  • Description: Fuser power supply incompatibility
    Information won’t match between the engine backup and the fuser IH PWB.
  • Causes: Differences in settings after initialization. Defective fuser IH PWB. Defective engine PWB. Data damage of EEPROM.
  • Remedy: Differences in settings after initialization When this has happened after initialization using U201, make settings identical with the voltages on the IH PWB using U169.
    Defective fuser IH PWB. Replace the fuser IH PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 7001
  • Description: Toner motor K error
    When the toner motor K is driven, the pulse sensor is not detected for 15 times in 200 ms intervals has occurred in 15 times. During the toner motor is driven, an event in which TMOT_LOCK turns to H (locked) 5 times has occurred in 15 sets.
  • Causes: Defective connector cable or poor contact in the connector. Defective screw sensor K. Defective toner motor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor K and engine PWB (YC27)
    Defective screw sensor K. Replace the screw sensor K.
    Defective toner motor K. Replace the toner motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7002
  • Description: Toner motor C error
    When the toner motor K is driven, the pulse sensor is not detected for 15 times in 200 ms intervals has occurred in 15 times. During the toner motor is driven, an event in which TMOT_LOCK turns to H (locked) 5 times has occurred in 15 sets.
  • Causes: Defective connector cable or poor contact in the connector. Defective screw sensor C. Defective toner motor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor C and engine PWB (YC27)
    Defective screw sensor C. Replace the screw sensor C.
    Defective toner motor C. Replace the toner motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7003
  • Description: Toner motor M error
    When the toner motor K is driven, the pulse sensor is not detected for 15 times in 200 ms intervals has occurred in 15 times. During the toner motor is driven, an event in which TMOT_LOCK turns to H (locked) 5 times has occurred in 15 sets.
  • Causes: Defective connector cable or poor contact in the connector. Defective screw sensor M. Defective toner motor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor M and engine PWB (YC27)
    Defective screw sensor M. Replace the screw sensor M.
    Defective toner motor M. Replace the toner motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7004
  • Description: Toner motor Y error
    When the toner motor K is driven, the pulse sensor is not detected for 15 times in 200 ms intervals has occurred in 15 times. During the toner motor is driven, an event in which TMOT_LOCK turns to H (locked) 5 times has occurred in 15 sets.
  • Causes: Defective connector cable or poor contact in the connector. Defective screw sensor Y. Defective toner motor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor Y and engine PWB (YC27)
    Defective screw sensor Y. Replace the screw sensor Y.
    Defective toner motor Y. Replace the toner motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7101
  • Description: Toner sensor K error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor K. Failure of locking the developer waste slot at setup. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective toner sensor K. Replace developer unit K.
    Failure of locking the developer waste slot at setup. Check whether the developer waste slot has been unlocked and unlock if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7102
  • Description: Toner sensor C error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor C. Failure of locking the developer waste slot at setup. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective toner sensor C. Replace developer unit C.
    Failure of locking the developer waste slot at setup. Check whether the developer waste slot has been unlocked and unlock if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7103
  • Description: Toner sensor M error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor M. Failure of locking the developer waste slot at setup. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective toner sensor M. Replace developer unit M.
    Failure of locking the developer waste slot at setup. Check whether the developer waste slot has been unlocked and unlock if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7104
  • Description: Toner sensor Y error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor Y. Failure of locking the developer waste slot at setup. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective toner sensor Y. Replace developer unit Y.
    Failure of locking the developer waste slot at setup. Check whether the developer waste slot has been unlocked and unlock if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7200
  • Description: Broken outer temperature sensor 2 wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective outer temperature sensor 2. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7210
  • Description: Short-circuited outer temperature sensor 2
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective outer temperature sensor 2. efective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 2 and front PWB (YC19) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 2. Replace outer temperature sensor 2.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7221
  • Description: Broken LSU thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7222
  • Description: Broken LSU thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7223
  • Description: Broken LSU thermistor M wire The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7224
  • Description: Broken LSU thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7231
  • Description: Short-circuited LSU thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC5) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor K. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7232
  • Description: Short-circuited LSU thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor C. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7233
  • Description: Short-circuited LSU thermistor M
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor M. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7234
  • Description: Short-circuited LSU thermistor Y
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective LSU thermistor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and engine PWB (YC12)
    Defective LSU thermistor Y. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7241
  • Description: Broken developer thermistor K wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7242
  • Description: Broken developer thermistor C wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7243
  • Description: Broken developer thermistor M wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7244
  • Description: Broken developer thermistor Y wire
    The sensor input sampling is greater than 230.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7251
  • Description: Short-circuited developer thermistor K
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor K. Replace developer unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7252
  • Description: Short-circuited developer thermistor C
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor C. Replace developer unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7253
  • Description: Short-circuited developer thermistor M
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor M. Replace developer unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7254
  • Description: Short-circuited developer thermistor Y wire
    The sensor input sampling is less than 69.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer thermistor Y. Defective engine PWB
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer thermistor Y. Replace developer unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7401
  • Description: Developer unit K type mismatch error
    Absence of the developer unit K is detected.
  • Causes: Defective connector cable or poor contact in the connector. Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7402
  • Description: Developer unit C type mismatch error
    Absence of the developer unit C is detected.
  • Causes: Defective connector cable or poor contact in the connector. Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7403
  • Description: Developer unit M type mismatch error
    Absence of the developer unit M is detected.
  • Causes: Defective connector cable or poor contact in the connector. Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7404
  • Description: Developer unit Y type mismatch error
    Absence of the developer unit Y is detected.
  • Causes: Defective connector cable or poor contact in the connector. Different type of the developer unit is installed.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Different type of the developer unit is installed. Install the correct developer unit.
  • Code: 7601
  • Description: ID sensor 1 error
    An abnormal value is detected in the input data to ID sensor 1. Dark potential error FrontDarkP and FrontDarkS are greater than 0.80V. Light potential error FrontBrightS is smaller than FrontDarkS. FrontBrightP is smaller than FrontDarkP + 0.5V.
  • Causes: Defective connector cable or poor contact in the connector. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 1 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7602
  • Description: ID sensor 2 error
    Dark potential error RearDarkP and RearDarkS are greater than 0.80V. Light potential error RearBrightS is smaller than RearDarkS. RearBrightP is smaller than RearDarkP + 0.5V.
  • Causes: Defective connector cable or poor contact in the connector. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. ID sensor 2 and feed PWB 1 (YC10) Feed PWB 1 (YC1) and engine PWB (YC6)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken outer temperature sensor 1 wire
    The device did not respond for more than 5 ms during reading, in 5 times.
  • Causes: Defective connector cable or poor contact in the connector. Defective outer temperature sensor 1. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Outer temperature sensor 1 and front PWB (YC16) Front PWB (YC2) and engine PWB (YC10)
    Defective outer temperature sensor 1. Replace outer temperature sensor 1.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7901
  • Description: Drum K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective drum PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB K and front PWB (YC7) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB K. Replace the drum unit K.
  • Code: 7902
  • Description: Drum C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective drum PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB C and front PWB (YC12) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB C. Replace the drum unit C.
  • Code: 7903
  • Description: Drum M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective drum PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB M and front PWB (YC10) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB M. Replace the drum unit M.
  • Code: 7904
  • Description: Drum Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective drum PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum PWB Y and front PWB (YC14) Front PWB (YC2) and engine PWB (YC10)
    Defective drum PWB Y. Replace the drum unit Y.
  • Code: 7911
  • Description: Developer unit K EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer unit K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit K and front PWB (YC9) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit K. Replace the developer unit K.
  • Code: 7912
  • Description: Developer unit C EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer unit C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit C and front PWB (YC13) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit C. Replace the developer unit C.
  • Code: 7913
  • Description: Developer unit M EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer unit M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit M and front PWB (YC11) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit M. Replace the developer unit M.
  • Code: 7914
  • Description: Developer unit Y EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective developer unit Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit Y and front PWB (YC15) Front PWB (YC2) and engine PWB (YC10)
    Defective developer unit Y. Replace the developer unit Y.
  • Code: 7941
  • Description: Laser scanner unit K EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB K.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB K and LSU relay PWB (YC5) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB K. Replace the laser scanner unit.
  • Code: 7942
  • Description: Laser scanner unit C EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB C.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB C and LSU relay PWB (YC10) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB C. Replace the laser scanner unit.
  • Code: 7943
  • Description: Laser scanner unit M EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB M.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB M and LSU relay PWB (YC8) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB M. Replace the laser scanner unit.
  • Code: 7944
  • Description: Laser scanner unit Y EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB Y.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB Y and LSU relay PWB (YC12) LSU relay PWB (YC2) and engine PWB (YC11)
    Defective APC PWB Y. Replace the laser scanner unit.
  • Code: 8010
  • Description: Punch motor error 1
    When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective punch home position sensor. Defective punch motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch home position sensor and punch PWB (YC8) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch home position sensor. Replace the punch home position sensor.
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8020
  • Description: Punch motor error 2
    Home position is not obtained in 3 s after home position is initialized or in standby.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective punch motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8030
  • Description: Punch motor error 3
    Home position does not turn from On to Off in 50 ms after home position has been initialized.cј
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective punch motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch motor and punch PWB (YC4) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch motor. Replace the punch motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8040
  • Description: Abnormal simultaneous connection of mailbox
    When the mailbox is installed in both the main unit and the finisher.
  • Causes: When the mailbox is installed in both the main unit and the finisher.
  • Remedy: When the mailbox is installed in both the main unit and the finisher. Uninstall either of the mailboxes.
  • Code: 8090
  • Description: DF paddle motor error
    When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF paddle sensor. Defective DF paddle motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC15) DF paddle sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF paddle motor and DF main PWB (YC11) DF paddle sensor and DF main PWB (YC20)
    Defective DF paddle sensor. Replace the DF paddle sensor.
    Defective DF paddle motor. Replace the DF paddle motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8100
  • Description: DF eject release motor error
    When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher).
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC12) DF bundle discharge sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF eject release motor and DF main PWB (YC10) DF bundle discharge sensor and DF main PWB (YC20)
    Defective DF bundle discharge sensor. Replace the DF bundle discharge sensor.
    Defective DF eject release motor. Replace the DF eject release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8110
  • Description: DF shift motor 1 error (4000-sheet finisher)
    When the DF shift motor 1 is driven, DF shift sensor 1 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector. Defective DF shift sensor 1. Defective DF shift motor 1. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 1 and DF main PWB (YC14) DF shift sensor 1 and DF main PWB (YC23)
    Defective DF shift sensor 1. Replace the DF shift sensor 1.
    Defective DF shift motor 1. Replace the DF shift motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8120
  • Description: DF shift motor 2 error (4000-sheet finisher)
    When the DF shift motor 2 is driven, DF shift sensor 2 does not turn on within 160 ms.
  • Causes: Defective connector cable or poor contact in the connector. Defective DF shift sensor 2. Defective DF shift motor 2. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift motor 2 and DF main PWB (YC14) DF shift sensor 2 and DF main PWB (YC23)
    Defective DF shift sensor 2. Replace the DF shift sensor 2.
    Defective DF shift motor 2. Replace the DF shift motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8130
  • Description: DF shift release motor error (4000-sheet finisher)
    When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective DF shift release sensor. Defective DF shift release motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF shift release motor and DF main PWB (YC14) DF shift release sensor and DF main PWB (YC23)
    Defective DF shift release sensor. Replace the DF shift release sensor.
    Defective DF shift release motor. Replace the DF shift release motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8140
  • Description: DF tray motor error 1
    When the main tray has started ascending, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective sensor. Defective DF tray motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8150
  • Description: DF tray motor error 2
    When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective sensor. Defective DF tray motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 1 and DF main PWB (YC22) DF tray upper surface sensor and DF main PWB (YC21, YC13)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 1 and DF main PWB (YC20) DF tray upper surface sensor and DF main PWB (YC18)
    Defective sensor. Replace DF tray sensor 1 or DF tray upper surface sensor.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8160
  • Description: DF tray motor error 3
    When the main tray has descended, DF tray sensor 3 does not turn on within 20 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF tray sensor 3. Defective DF tray motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray sensor 3. Replace DF tray sensor 3.
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8170
  • Description: DF side registration motor 1 error 1
    When initial operation, DF side registration sensor 1 does not turn on within 3 s
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF side registration sensor 1. Defective DF side registration motor 1. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8180
  • Description: DF side registration motor 1 error 2
    JAM6810 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF side registration sensor 1. Defective DF side registration motor 1. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC15) DF side registration sensor 1 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 1 and DF main PWB (YC11) DF side registration sensor 1 and DF main PWB (YC20)
    Defective DF side registration sensor 1. Replace DF side registration sensor 1.
    Defective DF side registration motor 1. Replace DF side registration motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8190
  • Description: DF side registration motor 2 error 1
    When initial operation, DF side registration sensor 2 does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF side registration sensor 2. Defective DF side registration motor 2. Defective DF main PWB
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8200
  • Description: DF side registration motor 2 error 2
    JAM6910 is detected twice.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF side registration sensor 2. Defective DF side registration motor 2. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC15) DF side registration sensor 2 and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF side registration motor 2 and DF main PWB (YC11) DF side registration sensor 2 and DF main PWB (YC20)
    Defective DF side registration sensor 2. Replace DF side registration sensor 2.
    Defective DF side registration motor 2. Replace DF side registration motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8210
  • Description: DF slide motor error
    When initial operation, DF staple sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF staple sensor. Defective DF slide motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC12) DF staple sensor and DF main PWB (YC22)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF slide motor and DF main PWB (YC10) DF staple sensor and DF main PWB (YC20)
    Defective DF staple sensor. Replace the DF staple sensor.
    Defective DF slide motor. Replace the DF slide motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8230
  • Description: DF staple motor error 1
    Staple JAM (DF) has been detected twice in a row. (The home position could not be detected in 600 ms since the motor was driven after jam was detected twice.)
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF staple sensor. Defective DF staple motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple sensor. Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8240
  • Description: DF staple motor error 2
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 500 ms continuously, while the stapler motor was driven.)
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF staple motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC17)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Staple unit and DF main PWB (YC11)
    Defective DF staple motor. Replace the staple unit.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8250
  • Description: DF tray motor error 4
    The lock signal of the motor is detected continuously for 10 s.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective DF tray motor. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC16) DF tray sensor 3 and DF main PWB (YC23)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF tray motor and DF main PWB (YC14) DF tray sensor 3 and DF main PWB (YC20)
    Defective DF tray motor. Replace the DF tray motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8300
  • Description: Center-folding unit communication error (4000-sheet finisher)
    Communication with the center- folding unit is not possible.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF set sensor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Defective CF set sensor. Replace the CF set sensor.
    Defective PWB. Replace the CF main PWB or the DF main PWB and check for correct operation.
  • Code: 8310
  • Description: CF side registration motor 2 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 2 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF side registration sensor 2. Defective CF side registration motor 2. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 2 and CF main PWB (YC10) CF side registration sensor 2 and CF main PWB (YC20)
    Defective CF side registration sensor 2. Replace CF side registration sensor 2.
    Defective CF side registration motor 2. Replace CF side registration motor 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8320
  • Description: CF adjustment motor error (4000-sheet finisher)
    When initial operation, CF adjustment sensor does not turn on within 2.5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF adjustment sensor 1, 2. Defective CF adjustment motor 1, 2. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF adjustment motor 1, 2 and CF main PWB (YC10) CF adjustment sensor 1, 2 and CF main PWB (YC20)
    Defective CF adjustment sensor 1, 2. Replace CF adjustment sensor 1, 2.
    Defective CF adjustment motor 1, 2. Replace CF adjustment motor 1, 2.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8330
  • Description: CF blade motor error (4000-sheet finisher)
    When initial operation, CF blade sensor does not turn on within 3 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF blade sensor. Defective CF blade motor. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF blade motor and CF main PWB (YC15) CF blade sensor and CF main PWB (YC20)
    Defective CF blade sensor. Replace the CF blade sensor.
    Defective CF blade motor. Replace the CF blade motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8340
  • Description: CF staple motor error 1 (4000-sheet finisher)
    Staple JAM (center-folding unit) has been detected twice in a row. (The home position could not be detected in 600 ms since the motor was driven after jam was detected twice.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF staple sensor. Defective CF staple motor. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple sensor. Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8350
  • Description: CF side registration motor 1 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 1 does not turn on within 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF side registration sensor 1. Defective CF side registration motor 1. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF side registration motor 1 and CF main PWB (YC10) CF side registration sensor 1 and CF main PWB (YC20)
    Defective CF side registration sensor 1. Replace CF side registration sensor 1.
    Defective CF side registration motor 1. Replace CF side registration motor 1.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8360
  • Description: CF main motor error (4000-sheet finisher)
    During driving the motor, lock signal is detected for 1 s continuously.
  • Causes: Defective connector cable or poor contact in the connector. Defective CF main motor. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main motor and CF main PWB (YC16)
    Defective CF main motor. Replace the CF main motor.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8370
  • Description: CF staple motor error 2 (4000-sheet finisher)
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 1000 ms continuously, while the stapler motor was driven.)
  • Causes: Defective connector cable or poor contact in the connector. Defective CF staple motor. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF staple unit and CF main PWB (YC13)
    Defective CF staple motor. Replace the CF staple unit.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: 8410
  • Description: Punch slide motor error 1
    The punch slide sensor won’t turn On when home position has been moved by 30 mm.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective slide sensor. Defective punch slide motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch slide sensor and punch PWB (YC6) Punch PWB (YC1) and DF main PWB (YC8)
    Defective slide sensor. Replace the punch slide sensor.
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8420
  • Description: Punch slide motor error 2
    In detection of paper edges, the paper edge cannot be detected in 30 mm move.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective punch slide motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch slide motor and punch PWB (YC3) Punch PWB (YC1) and DF main PWB (YC8)
    Defective punch slide motor. Replace the punch slide motor.
    Defective PWB. Replace the punch PWB or DF main PWB and check for correct operation.
  • Code: 8430
  • Description: Punch unit communication error
    Communication failed to be established after the punch unit was hooked up.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC7)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Punch PWB (YC1) and DF main PWB (YC8)
    Defective PWB. Replace the punch PWB or the DF main PWB and check for correct operation.
  • Code: 8500
  • Description: Mailbox communication error (4000-sheet finisher)
    Communication failed to be established after the mailbox was hooked up.
  • Causes: Defective connector cable or poor contact in the connector. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB main PWB (YC3) and DF main PWB (YC6)
    Defective PWB. Replace the MB main PWB or the DF main PWB and check for correct operation.
  • Code: 8510
  • Description: MB conveying motor error 1 (4000-sheet finisher)
    When initial operation, MB home position sensor does not turn on within 5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective MB home position sensor. Defective MB conveying motor. Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8520
  • Description: MB conveying motor error 2 (4000-sheet finisher)
    When standby operation, MB home position sensor does not turn off within 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective MB home position sensor. Defective MB conveying motor. Defective MB main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MB conveying motor and MB main PWB (YC5) MB home position sensor and MB main PWB (YC2)
    Defective MB home position sensor. Replace the MB home position sensor.
    Defective MB conveying motor. Replace the MB conveying motor.
    Defective MB main PWB. Replace the MB main PWB and check for correct operation.
  • Code: 8800
  • Description: Document finisher main program error Document finisher main program error at power up.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Defective PWB. Replace the DF main PWB or the engine PWB and check for correct operation.
  • Code: 8900
  • Description: Document finisher backup error
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector (4000-sheet finisher). Defective connector cable or poor contact in the connector (1000-sheet finisher). Improper installation EEPROM. Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector (4000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC4) and engine PWB (YC18)
    Defective connector cable or poor contact in the connector (1000-sheet finisher). Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DF main PWB (YC7) and engine PWB (YC18)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8930
  • Description: Center-folding unit backup error (4000-sheet finisher)
    Read and write data does not match 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector. Improper installation EEPROM. Defective CF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CF main PWB (YC7) and DF main PWB (YC9)
    Improper installation EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective CF main PWB. Replace the CF main PWB and check for correct operation.
  • Code: F000
  • Description: Communication error between main PWB and operation PWB
  • Causes: Defective main PWB. Defective operation PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Defective main PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F040
  • Description: Communication error between main PWB and print engine
  • Causes: Defective main PWB. Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine software. Defective engine PWB.
  • Remedy: Defective engine software. Install the engine software.
    Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: The main power switch was turned off before the machine was shutdown, or a power failure has occurred.
  • Remedy: Turn on power. (To switch off power, after confirming the data lamp is turned off, perform shut-down on the operation panel, turn power off.)
Источник

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  • Error Codes
  • Kyocera
  • TASKalfa 3010i
  • Code 6250
  • Code: 6250
  • Description: Abnormally low fuser edge thermistor temperature
    When the detection temperature of the fixing thermistor 1 is falling target temperature by 75 °C or more for 1 second after secondary stable temperature attainment.
  • Causes: Fuser unit. Fuser thermostat. Fuser heater. Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser thermistor 1 and Fuser PWB (YC2) Fuser PWB and Engine PWB (YC22) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign matters, such as paper dusts, replace the connectors or the units including the connectors.
    Fuser thermostat Fuser heater. Replace the Fuser unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
Источник

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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Источник

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.
Источник
C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить C0170 Ошибка счетчика 1. Неисправность control PWB.

2. Повреждения данных PWB EEPROM (U17)

1. Заменить плату управления PWB.

2. Обратиться в сервис обслуживания

C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.

2. Повреждения данных PWB EEPROM (U17)

1. U004 Задать номер.

2. Обратиться в сервис обслуживания

C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB  и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги

2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.

3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.

4. Неисправность control PWB

1. Еще раз внимательно прочитайте инструкцию по установке.

2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.

4. Заменить плату управления PWB.

C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса.

2. Неисправность в системе управления факсом PWB

1. Установить программное обеспечение для факса.

2. Заменить плату управления факсом PWB

C0840 Неисправность RTС Расхождение во времени между RTC  и текущим пять и более лет. 1. Неисправность control PWB

2. Отсоединена батарея.

1. Заменить плату управления PWB.

2. Визуально проверить и при необходимости исправить.

C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток  Неправильная установка  FAX control PWB Переставить FAX control PWB C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.

2. Неисправен привод основного двигателя.

3. Неисправен двигатель.

4. Неисправность control PWB

1. Вставьте разъем. Проверьте целостность кабеля.

2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.

3. Заменить.

4. Заменить.

C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).  Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.

3. Неисправность датчика исходного положения.

4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.

1. Заменить блок сканера ISU

2. Переставить FFC. Проверить на разрыв, при необходимости заменить.

3. Заменить датчик.

4. Вставьте разъем. Проверьте целостность кабеля.

C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.

2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.

4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.

5. Лампа экспонирования вышла из строя.

6. Неисправен светодиодный привод.

1. Переустановите FFC. Проверьте целостность, при необходимости замените.

2. Заменить блок сканера.

3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

5. Заменить лампу.

6. Заменить привод.

C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Лампа экспонирования вышла из строя.

3. Неисправность CCD PWB

4. Неисправность control PWB

1. Заменить блок сканера.

2. Заменить лампу.

3. Заменить CCD PWB

4. Заменить control PWB

C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность CCD PWB.

3. Неисправность control PWB

1. Заменить блок сканера (ISU).

2. Заменить CCD PWB

3. Заменить control PWB

C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.

2. Неисправен блок лазерного сканера.

3. Неисправность control PWB

1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

2. Заменить блок сканера.

3. Заменить control PWB

C4200 Ошибка BD  (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.

2. Неисправен блок лазерного сканера.

1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.

2. Заменить блок сканера.

C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.

2. Плохой контакт в местах подключения нагревателя термоблока.

3. Термисторы фьюзера установлены неправильно.

4 . Срабатывает термореле

5. Нагреватель фьюзера установлен неправильно

6. Выход из строя термо-элемента

1. Проверьте контакты.

2. Проверьте контакты.

3. Заменить блок закрепления

4. Заменить блок закрепления

5. Заменить блок закрепления

6. Заменить блок закрепления

C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.

2. Неисправен шлейф термистора

3. Термистор установлен некорректно

4. Срабатывает термореле

Проверить контакты

Заменить блок закрепления

C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен

2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)

3. Неисправен источник питания PWB

4. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Переподключите коннектор

3. Заменить источник питания

4. Заменить control PWB

C7990 Бункер отработки переполнен Датчик тонера обнаружил, что бункер для отработки переполнен 1. Бункер отработки драм-юнита переполнен.

2. Неисправен датчик отработки

3. Неисправность control PWB

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.

2. Замените датчик.

3. Заменить control PWB

4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)

F000 Ошибка связи control PWB — панель управления PWB 1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).

2. Неисправность панели управления

3. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Замените панель.

3. Заменить control PWB

F020 Ошибка контрольной суммы RAM control PWB 1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB

2. Неисправность платы расширения памяти (DIMM)

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

2. Замените плату расширения (DIMM)

F040 Ошибка связи control PWB двигателя Обнаружена ошибка связи Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB F041 Ошибка связи между гланой платой управления и платой управления сканером Обнаружена ошибка связи Неисправна главная плата управления или управления сканером Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB F050 Ошибка контрольной суммы платы управления двигателем 1. Такие ошибки могут происходить при обновлении прошивки control PWB

2. Неисправность control PWB

1. Скачайте прошивку снова

2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

F186 Ошибка управления видеоданными главной панели управления Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
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