Ошибка after effects невозможно открыть файл mp4

Здравствуйте, скачать AE CC 2020 начал перетаскивать видео формата mp4 пишет ошибка

— ошибкаAfter Effects. Не удалось выполнить чтение из источника. Проверьте настройки и повторите попытку.

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— ошибкаAfter Effects. Невозможно импортировать файл «1_720p.mp4» — данный файл «.mp4» поврежден или не поддерживается.

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After updating to After Effects 17.0.5, some users have reported that After Effects is unable to import H.264 and H.265 files.

It looks like there is some confusion around this issue and I’d like to provide more clarification:

• H.264 and H.265 import support haven’t been removed. This is a bug and we’re working on it.
• For now, I’d recommend that you reinstall After Effects 17.0.4 (steps provided below).
• If you don’t want to reinstall After Effects 17.0.4, you can transcode the files using Adobe Media Encoder into a different format.

In order to help our teams fix this quickly, we need your help. Please provide the following information so that I can take it to the engineering teams.

• What version of Premiere Pro are you currently using, the one which does import footage?
• What version of After Effects were you using before you updated to 17.0.5?
• Where do you store your footage? On a networked drive like a NAS or locally?

• Would you be able to share your System Information file and some sample media files with us? If so, please follow these steps to obtain the System Information file:

macOS:
Follow the steps given in this article: https://support.apple.com/en-in/HT203001

Windows:
1. Hold the Windows key and press R to open the Run window
2. Type msinfo32 and click OK
3. From the System Information window, go to File > Save
4. Save the file as .NFO

After collecting the System Information file, upload it to a cloud sharing service like Google Drive, Dropbox or Adobe Creative Cloud Files and share the URL in the comments below.

Here is how you can reinstall After Effects 17.0.4.

Reinstalling After Effects 17.0.4 from the CC desktop app

Original community discussion: https://community.adobe.com/t5/after-effects/can-t-import-videos-after-updating-to-17-0-5-build-16/t…

Thank you for your patience and cooperation.

Rameez Khan

Community Manager and Social Support Strategist, After Effects

Looking to Import MP4 to After Effects? We all know that After Effects support MP4. However, many users have been facing issues when they try to import an MP4 file into After Effects. Why is this happening? And how to fix this issue? Well, you could be facing importing issues due to the MP4 file codec.

After Effects prefers H.264 and MPEG4 codecs, while MP4 is a container format that can hold various audio and video codecs. So if you receive an error message, or the video display is not proper, then you may have to install the codec used by the file. But then it’s not easy to find and install the codec.

What are the Issues when exporting MP4 files from After Effects?

There are several issues that you may encounter when exporting MP4 files from Adobe After Effects, including:

Format compatibility:

 Some older or less commonly used video formats may not be compatible with the H.264 codec used to export MP4 files, and you may need to convert them to a different format before using them in After Effects.

Large file sizes:

 MP4 files can be large, especially if they contain high-resolution images or video, so you may need to reduce the size of the file to make it more manageable.

Long export times: 

Exporting MP4 files can take a long time, especially if the composition is long or contains complex effects.

Video quality issues: 

Poorly optimized settings or a low bitrate can result in a low-quality video that is pixelated or has visible compression artifacts.

Audio/video synchronization: 

If the audio and video tracks in your MP4 file are not properly synchronized, it can be difficult or impossible to correct this after the file has been exported.

To avoid these issues, it’s important to carefully review and adjust the format options, output settings, and codecs used when exporting MP4 files from After Effects. You may also need to optimize your media files and composition for export to ensure that the final result is of the highest quality.

Can After Effects Render MP4?

There is a way to get MP4 and After Effects to play well. You can convert the MP4 file to After Effects-supported MPEG2 encoded MPG file format. And then transfer the converted .mp4 video to After Effects for edit. You need third-party software for help. There are many tools available out there. Choose a reliable one to convert.

The procedure is similar to almost all tools:

• You need to download and install the software.
• Then load MP4 files to the program, and click on Add Video button to import MP4 files. Or you can directly drag and drop them into the program.
• Next, you should choose the output format, i.e MOV, MPEG2, or WMV.
• The output videos will have the original quality of the MP4 video.
• Finally, you need to hit on Convert button for the conversion process to begin.

Wait for some time. That’s it; your file is now converted to be used in After Effects. Now the file can be imported into After Effects CC/CS6/CS5, etc., for editing.

However, if the above procedure was not helpful enough to fix trouble importing MP4 in After Effects then there are high chance that your MP4 files are corrupt. Here’s how you can learn how to repair a corrupt MP4 file on Mac.