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Operating system(s):
- Windows Vista or 7, 8, 10 (64-bit)
Gimp version: 2.10
Ever since a few months ago, I’ve had this issue where the two functions: saving a file and using the scale tool take exceedingly long amount of times to complete, and often result in the error message «Fatal Error: Unhandled Exception» which then causes the app to become unusable and unresponsive (so it must be manually turned off through the task manager) and also causes me to lose all my work since my last save.
Before the issue my file saving and scaling was quick, maybe a second maximum, and I used to save my work almost compulsively, every few strokes or changes while working, but now it takes between 30 seconds to a minute (even for the smallest changes!)
I don’t know when or what exactly caused this issue (I have a feeling it might’ve been a certain application update or Windows update but I’m not sure), this just started happening one day out of the blue and for the past few months I’ve been dealing with this bug.
Has anyone here ever dealt with this problem before and/or knows how to fix it?
I’ve searched the internet for this problem, but this seems to be a pretty rare issue. Most instances of this error I’ve found online happen upon startup, and not during the times I receive the message.
I also use Windows 10 64-bit, always updated to the latest version, and I use Gimp 2.10.14 (not sure if that’s the latest version).
Posts: 5,352
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Operating system(s):
- Linux
Gimp version: 2.10
- What is the size of the images (width × height) in pixels, and the number of layers?
- What is the RAM size of the image (at the bottom of the image display)
- What is the tile cache size set to (Edit>Preferences>System resources>Resource consumption)
- Is OpenCL enabled (Edit>Preferences>System resources>Hardware acceleration)
- How much RAM is reported by Windows?
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Operating system(s):
- Windows Vista or 7, 8, 10 (64-bit)
Gimp version: 2.10
01-15-2021, 10:44 PM
(This post was last modified: 01-15-2021, 10:45 PM by Abdullah.)
(01-15-2021, 08:50 PM)Ofnuts Wrote:
- What is the size of the images (width × height) in pixels, and the number of layers?
- What is the RAM size of the image (at the bottom of the image display)
- What is the tile cache size set to (Edit>Preferences>System resources>Resource consumption)
- Is OpenCL enabled (Edit>Preferences>System resources>Hardware acceleration)
- How much RAM is reported by Windows?
Here are some examples of my usual file size
- [5400×4000] (18 layers, usually 5 visible at a time) — About 70% of the time I get a crash (size of edit doesn’t matter, I could change one pixel and boom, crash)
- [4000×5671] (hundreds of layers, mostly text (up to 100 text layers visible at a time), excluding text layers it’s probably 20 or so layers, and five of them are visible at a time)
- [3840×2630] (hundreds of layers, mostly text (up to 50 text layers visible at a time), excluding text layers it’s probably 20 or so layers, and five of them are visible at a time) — Maybe 5% of the time I experience a crash
- [2720×1890] (32 layers, usually 5 visible at a time) — 100% crash rate for a few months now
What’s weird though is that this issue started one day very abruptly, I used to be able to use these files on this computer (6 GB RAM) without facing a crash at all, with quick save speeds (less than five seconds). Then one day, I got this error, and then had it again and again and again.
On smaller files than this one, I still have trouble saving, but I usually don’t have to worry about facing a crash.
RAM of image ranges between 900 MB and 2 GB. This has remained constant since before I worried about these crashes.
Tile Cache is set to 3 Gigabytes.
I’ve never tried CL before
How much RAM? Without using Gimp, 50 — 60%, When using Gimp, between 60% — 70% out of 6 GB, upon saving, it skyrockets up to 90% — 95% and stays there for about a minute as the computer tries to save it.
Posts: 5,352
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Operating system(s):
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Gimp version: 2.10
Ran a good RAM test lately? such a memory-intensive app could be a bit more sensitive to RAM problems than the regular crop.
Posts: 65
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Operating system(s):
- Windows Vista or 7, 8, 10 (64-bit)
Gimp version: 2.10
What disk is your page file on? How much disk space is free on that disk?
It sounds like something is causing thrashing to me. Does your drive light up when you start the save and stay lit until it is done, with little flicker? That can be from numerous things, but low disk space is a common one. Bad disk areas can cause it as well, if the spot that went bad is in the page file. To check this you can use many tools but I like Defraggler from CCleaner. Just go to advanced in the Defraggler IDE and elect «Check disk for errors». It can also speed things up slightly by making larger files read in a logical manner instead of being scattered randomly on the drive.
— E
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01-17-2021, 11:18 PM
(This post was last modified: 01-17-2021, 11:19 PM by Abdullah.)
(01-16-2021, 05:35 PM)eepjr24 Wrote: What disk is your page file on? How much disk space is free on that disk?
It sounds like something is causing thrashing to me. Does your drive light up when you start the save and stay lit until it is done, with little flicker? That can be from numerous things, but low disk space is a common one. Bad disk areas can cause it as well, if the spot that went bad is in the page file. To check this you can use many tools but I like Defraggler from CCleaner. Just go to advanced in the Defraggler IDE and elect «Check disk for errors». It can also speed things up slightly by making larger files read in a logical manner instead of being scattered randomly on the drive.
— E
I actually keep most of my files on a USB with 64 GB storage (6 GB is free). The computer I use, though, has a 1 TB Hard Disk Drive with 400 GB free.
Upon saving or uploading files, the USB stick lights up and blinks continuously until it is finished, but this has been a feature of the USB ever since I first got it.
(01-16-2021, 01:03 PM)Ofnuts Wrote: Ran a good RAM test lately? such a memory-intensive app could be a bit more sensitive to RAM problems than the regular crop.
I haven’t run a RAM test ever since getting the computer about five years ago. Can you tell me some good places I can take one?
Posts: 5,352
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Operating system(s):
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Gimp version: 2.10
(01-17-2021, 11:18 PM)Abdullah Wrote:
(01-16-2021, 05:35 PM)eepjr24 Wrote: What disk is your page file on? How much disk space is free on that disk?
It sounds like something is causing thrashing to me. Does your drive light up when you start the save and stay lit until it is done, with little flicker? That can be from numerous things, but low disk space is a common one. Bad disk areas can cause it as well, if the spot that went bad is in the page file. To check this you can use many tools but I like Defraggler from CCleaner. Just go to advanced in the Defraggler IDE and elect «Check disk for errors». It can also speed things up slightly by making larger files read in a logical manner instead of being scattered randomly on the drive.
— E
I actually keep most of my files on a USB with 64 GB storage (6 GB is free). The computer I use, though, has a 1 TB Hard Disk Drive with 400 GB free.
Upon saving or uploading files, the USB stick lights up and blinks continuously until it is finished, but this has been a feature of the USB ever since I first got it.
(01-16-2021, 01:03 PM)Ofnuts Wrote: Ran a good RAM test lately? such a memory-intensive app could be a bit more sensitive to RAM problems than the regular crop.
I haven’t run a RAM test ever since getting the computer about five years ago. Can you tell me some good places I can take one?
The canonical test (included in Linux install CDs, among other places): https://www.memtest86.com/
GIMP version:
Operating System: Windows
Package: gimp.org
Description of the bug
Gimp doesn’t start and get this «fatal error: unhanheld exception» message
Reproduction
Is the bug reproducible? Always
Reproduction steps:
- Double click or open app
- waiting to load
- error message
…
Expected result: runnig app
Actual result: error message
Additional information
If you have a backtrace for a crash or a warning, paste it here.
GNU Image Manipulation Program version 2.10.22
git-describe: GIMP_2_10_20-217-g0c8a7891f7
Build: org.gimp.GIMP_official rev 0 for windows
# C compiler #
Using built-in specs.
COLLECT_GCC=W:msys64-gtk2mingw64bingcc.exe
COLLECT_LTO_WRAPPER=W:/msys64-gtk2/mingw64/bin/../lib/gcc/x86_64-w64-mingw32/10.2.0/lto-wrapper.exe
Target: x86_64-w64-mingw32
Configured with: ../gcc-10.2.0/configure --prefix=/mingw64 --with-local-prefix=/mingw64/local --build=x86_64-w64-mingw32 --host=x86_64-w64-mingw32 --target=x86_64-w64-mingw32 --with-native-system-header-dir=/mingw64/x86_64-w64-mingw32/include --libexecdir=/mingw64/lib --enable-bootstrap --with-arch=x86-64 --with-tune=generic --enable-languages=c,lto,c++,fortran,ada,objc,obj-c++ --enable-shared --enable-static --enable-libatomic --enable-threads=posix --enable-graphite --enable-fully-dynamic-string --enable-libstdcxx-filesystem-ts=yes --enable-libstdcxx-time=yes --disable-libstdcxx-pch --disable-libstdcxx-debug --disable-isl-version-check --enable-lto --enable-libgomp --disable-multilib --enable-checking=release --disable-rpath --disable-win32-registry --disable-nls --disable-werror --disable-symvers --disable-plugin --with-libiconv --with-system-zlib --with-gmp=/mingw64 --with-mpfr=/mingw64 --with-mpc=/mingw64 --with-isl=/mingw64 --with-pkgversion='Rev3, Built by MSYS2 project' --with-bugurl=https://github.com/msys2/MINGW-packages/issues --with-gnu-as --with-gnu-ld --with-boot-ldflags='-pipe -Wl,--dynamicbase,--high-entropy-va,--nxcompat -Wl,--disable-dynamicbase,--default-image-base-low -static-libstdc++ -static-libgcc' 'LDFLAGS_FOR_TARGET=-pipe -Wl,--dynamicbase,--high-entropy-va,--nxcompat' --enable-linker-plugin-flags='LDFLAGS=-static-libstdc++ -static-libgcc -pipe -Wl,--dynamicbase,--high-entropy-va,--nxcompat -Wl,--stack,12582912'
Thread model: posix
Supported LTO compression algorithms: zlib zstd
gcc version 10.2.0 (Rev3, Built by MSYS2 project)
# Libraries #
using babl version 0.1.78 (compiled against version 0.1.78)
using GEGL version 0.4.26 (compiled against version 0.4.26)
using GLib version 2.66.1 (compiled against version 2.66.1)
using GdkPixbuf version 2.40.0 (compiled against version 2.40.0)
using GTK+ version 2.24.32 (compiled against version 2.24.32)
using Pango version 1.46.2 (compiled against version 1.46.2)
using Fontconfig version 2.13.92 (compiled against version 2.13.92)
using Cairo version 1.17.3 (compiled against version 1.17.3)
fatal error: unhandled exception
Stack trace:
-------------------
Error occurred on Thursday, December 31, 2020 at 11:31:42.
gimp-2.10.exe caused an Access Violation at location 00007FFCA8E4EE5F in module igdrclneo64.dll Reading from location 0000000000000038.
AddrPC Params
00007FFCA8E4EE5F 0000000001007890 0000000000EEE450 0000000000000000 igdrclneo64.dll!clGetGLContextInfoKHR
00007FFCA8E4F0E5 0000000022308080 0000000000EEE490 0000000000EEE4B9 igdrclneo64.dll!clGetGLContextInfoKHR
00007FFCA8CCCF7F 0000000000000000 0000000000000000 0000000000000000 igdrclneo64.dll!0x7ffc0001cf7f
00007FFCA8CCCEEF 00000000202F1870 00000000202F1900 0000000000000000 igdrclneo64.dll!0x7ffc0001ceef
00007FFCA8E270D0 0000000020398530 0000000020398790 0000000000000000 igdrclneo64.dll!clGetGLContextInfoKHR
00007FFCA8E26E48 0000000000000000 00000000000003F0 00000000202F1870 igdrclneo64.dll!clGetGLContextInfoKHR
00007FFCA8E26F3C 00007FFCA9129480 00000000202F1870 0000000020374EB0 igdrclneo64.dll!clGetGLContextInfoKHR
00007FFCA8CCC33B 0000000020374DC0 00007FFCA9129480 0000000020374DC0 igdrclneo64.dll!0x7ffc0001c33b
00007FFCA8CE30C5 000000000104C230 0000000020374DC0 0000000000000001 igdrclneo64.dll!clGetKernelSubGroupInfoKHR
00007FFCA8D1D564 0000000000000001 0000000000000001 0000000020374DC0 igdrclneo64.dll!clGetKernelSubGroupInfoKHR
00007FFCA8D1CF3D 000065A1A0DC569D 0000000000000000 0000000000000000 igdrclneo64.dll!clGetKernelSubGroupInfoKHR
00007FFCA8CCD10E 00000000228A9180 0000000000000000 0000000000000000 igdrclneo64.dll!clGetPlatformIDs
00007FFCA8CD41E9 00000000228A91A0 00007FFCA8CD3C80 00000000228A9180 igdrclneo64.dll!clEnqueueTask
00007FFCB63432B5 00007FFCC7D13C10 0000000000000000 0000000000000000 IntelOpenCL64.dll!clEnqueueWriteBufferRect
00007FFCB630C85B 00007FFCB63048A9 00007FFCC7D33948 0000000000EEEEB0 IntelOpenCL64.dll!clEnqueueWriteBufferRect
00007FFCC7CC118D 000000000108EB50 0000000000000000 00007FFCB6300000 OpenCL.dll!0x7ffc0000118d
00007FFCC7CC71B8 00007FFCC7D33948 0000000000000000 0000000000000001 OpenCL.dll!clWaitForEvents
00007FFCF544B05F 0000000000000000 00007FFCEB1795A0 0000000000EEF460 ntdll.dll!RtlRunOnceExecuteOnce
00007FFCF2CCCB6B 0000000000000000 00007FFCF2CC76CE 000065A1A0DC43FD KERNELBASE.dll!InitOnceExecuteOnce
00007FFCC7CC5B9C 0000000000000004 00007FFCF4A6A360 0000000000000000 OpenCL.dll!clGetPlatformIDs
000000007005C0C6 0000000000000000 00007FFCC7CC49E0 00007FFCEB1795A0 libgegl-0.4-0.dll! ?? [W:/msys64-gtk2/home/ender/gimp/gegl-0.4.26/build/../gegl/opencl/gegl-cl-init.c @ 570]
000000007005CAFB 0000000000FD8F20 00007FFCEB1795F2 0000000000000000 libgegl-0.4-0.dll!gegl_cl_init_common [W:/msys64-gtk2/home/ender/gimp/gegl-0.4.26/build/../gegl/opencl/gegl-cl-init.c @ 748]
0000000070003ADD 00007FFCEB1B7238 0000000000EEF670 00000000001EE410 libgegl-0.4-0.dll!gegl_config_use_opencl_notify [W:/msys64-gtk2/home/ender/gimp/gegl-0.4.26/build/../gegl/gegl-init.c @ 132]
00007FFCEB176C59 0000000000F13E10 00007FFCEB313641 00000000001EC278 libgobject-2.0-0.dll!g_closure_invoke
00007FFCEB188B09 0000000000F15250 0000000000000044 0000000000F041E0 libgobject-2.0-0.dll!g_signal_handler_disconnect
00007FFCEB18E4C4 0000000000F041E0 0000000000F09090 0000000000000044 libgobject-2.0-0.dll!g_signal_emit_valist
00007FFCEB18E928 0000000000F28120 00007FFCBEE94206 0000000004152250 libgobject-2.0-0.dll!g_signal_emit
00007FFCEB17AC63 0000000000F09090 0000000000EEFAB0 0000000000F09090 libgobject-2.0-0.dll!g_cclosure_marshal_BOOLEAN__BOXED_BOXEDv
00007FFCEB17A44E 0000000004002C40 0000000000000020 00000000040028C0 libgobject-2.0-0.dll!g_cclosure_marshal_BOOLEAN__BOXED_BOXEDv
00007FFCEB17DD16 0000000000000000 000000000087AD41 0000000004002C00 libgobject-2.0-0.dll!g_object_set_valist
00007FFCEB17E645 0000000003FF29A0 00000000008AB4E0 000000000404DA20 libgobject-2.0-0.dll!g_object_set
000000000087AE32 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!gimp_gegl_init [W:/msys64-gtk2/home/ender/gimp/gimp-2.10.22/app/gegl/gimp-gegl.c @ 66]
0000000000401894 000000000000001D 0000000000F280D0 00000000001E0860 gimp-2.10.exe!app_run [W:/msys64-gtk2/home/ender/gimp/gimp-2.10.22/app/app.c @ 306]
00000000008A494F 0000000000000000 0000000000F27A20 0000000000C76F68 gimp-2.10.exe!main [W:/msys64-gtk2/home/ender/gimp/gimp-2.10.22/app/main.c @ 636]
00000000004013C1 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!__tmainCRTStartup [C:/_/M/mingw-w64-crt-git/src/mingw-w64/mingw-w64-crt/crt/crtexe.c @ 333]
00000000004014D6 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!WinMainCRTStartup [C:/_/M/mingw-w64-crt-git/src/mingw-w64/mingw-w64-crt/crt/crtexe.c @ 186]
00007FFCF4A67C24 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!BaseThreadInitThunk
00007FFCF54AD4D1 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!RtlUserThreadStart
gimp-2.10.exe 2.10.22.0
ntdll.dll 10.0.18362.1171
KERNEL32.DLL 10.0.18362.1110
KERNELBASE.dll 10.0.18362.1237
msvcrt.dll 7.0.18362.1
ole32.dll 10.0.18362.1082
combase.dll 10.0.18362.1237
ucrtbase.dll 10.0.18362.1110
RPCRT4.dll 10.0.18362.1237
bcryptPrimitives.dll 10.0.18362.1237
advapi32.dll 10.0.18362.752
sechost.dll 10.0.18362.1237
GDI32.dll 10.0.18362.1256
win32u.dll 10.0.18362.1237
gdi32full.dll 10.0.18362.1256
msvcp_win.dll 10.0.18362.1110
USER32.dll 10.0.18362.1256
SHELL32.dll 10.0.18362.1237
cfgmgr32.dll 10.0.18362.387
shcore.dll 10.0.18362.1237
windows.storage.dll 10.0.18362.1171
profapi.dll 10.0.18362.693
powrprof.dll 10.0.18362.1
UMPDC.dll
shlwapi.dll 10.0.18362.1
kernel.appcore.dll 10.0.18362.1171
cryptsp.dll 10.0.18362.1
libgimpcolor-2.0-0.dll
libgimpconfig-2.0-0.dll
libgimpmath-2.0-0.dll
libgimpmodule-2.0-0.dll
libgimpthumb-2.0-0.dll
libgimpwidgets-2.0-0.dll
libgimpbase-2.0-0.dll
dbghelp.dll 6.3.9600.17298
libbabl-0.1-0.dll
libcairo-2.dll
exchndl.dll 0.8.2.0
libfontconfig-1.dll
PSAPI.DLL 10.0.18362.1
libfreetype-6.dll 2.10.2.0
libgdk_pixbuf-2.0-0.dll 2.40.0.0
libgexiv2-2.dll
libgio-2.0-0.dll 2.66.1.0
WS2_32.dll 10.0.18362.387
libglib-2.0-0.dll 2.66.1.0
libgobject-2.0-0.dll 2.66.1.0
libharfbuzz-0.dll
libintl-8.dll 0.19.8.0
libjson-glib-1.0-0.dll
liblcms2-2.dll
libmypaint-1-5-1.dll
libpango-1.0-0.dll 1.46.2.0
libpangocairo-1.0-0.dll 1.46.2.0
libpangoft2-1.0-0.dll 1.46.2.0
zlib1.dll
libgdk-win32-2.0-0.dll 2.24.32.0
libgegl-0.4-0.dll
IMM32.dll 10.0.18362.387
libgegl-npd-0.4.dll
libgmodule-2.0-0.dll 2.66.1.0
libgcc_s_seh-1.dll
MSIMG32.dll 10.0.18362.1082
libpixman-1-0.dll
libpng16-16.dll
mgwhelp.dll 0.8.2.0
libexpat-1.dll
libgtk-win32-2.0-0.dll 2.24.32.0
comdlg32.dll 10.0.18362.1237
libbrotlidec.dll
VERSION.dll 10.0.18362.1
libbz2-1.dll
gdiplus.dll 10.0.18362.1256
libexiv2.dll
libstdc++-6.dll
IPHLPAPI.DLL 10.0.18362.1
DNSAPI.dll 10.0.18362.1171
libwinpthread-1.dll 1.0.0.0
NSI.dll 10.0.18362.1171
libpcre-1.dll
libffi-7.dll
libgraphite2.dll
USP10.dll 10.0.18362.476
libjson-c-5.dll
libfribidi-0.dll
libthai-0.dll
libpangowin32-1.0-0.dll 1.46.2.0
COMCTL32.dll 5.82.18362.1256
WINSPOOL.DRV 10.0.18362.693
libatk-1.0-0.dll 2.36.0.0
libbrotlicommon.dll
bcrypt.dll 10.0.18362.1237
libcurl-4.dll
CRYPT32.dll 10.0.18362.592
MSASN1.dll 10.0.18362.1
WLDAP32.dll 10.0.18362.449
libdatrie-1.dll
PROPSYS.dll 7.0.18362.815
libcrypto-1_1-x64.dll 1.1.1.8
libidn2-0.dll
OLEAUT32.dll 10.0.18362.1110
libnghttp2-14.dll
libssh2-1.dll
libpsl-5.dll
libssl-1_1-x64.dll 1.1.1.8
libzstd.dll
libunistring-2.dll 0.9.10.0
libiconv-2.dll 1.16.0.0
uxtheme.dll 10.0.18362.449
clbcatq.dll 2001.12.10941.16384
MSCTF.dll 10.0.18362.1198
avx2-int8.dll
cairo.dll
CIE.dll
double.dll
fast-float.dll
float.dll
gegl-fixups.dll
gggl-lies.dll
gggl-table-lies.dll
gggl-table.dll
gggl.dll
gimp-8bit.dll
grey.dll
half.dll
HCY.dll
HSL.dll
HSV.dll
naive-CMYK.dll
simple.dll
sse-half.dll
sse2-float.dll
sse2-int16.dll
sse2-int8.dll
sse4-int8.dll
two-table.dll
u16.dll
u32.dll
ycbcr.dll
gegl-core.dll
winhttp.dll 10.0.18362.778
exr-load.dll
libIlmImf-2_5.dll
libHalf-2_5.dll
libIlmThread-2_5.dll
libImath-2_5.dll
libIex-2_5.dll
gegl-common-gpl3.dll
gegl-common.dll
gif-load.dll
jp2-load.dll
libjasper-4.dll
libjpeg-8.dll
jpg-load.dll
pdf-load.dll
libpoppler-glib-8.dll
libpoppler-99.dll
libnspr4.dll 4.25.0.0
nss3.dll 3.52.1.0
smime3.dll 3.52.1.0
WINMM.dll 10.0.18362.1
nssutil3.dll 3.52.1.0
libplds4.dll 4.25.0.0
MSWSOCK.dll 10.0.18362.815
winmmbase.dll 10.0.18362.1
libtiff-5.dll
libplc4.dll 4.25.0.0
libopenjp2-7.dll
liblzma-5.dll 5.2.5.0
pixbuf-load.dll
png-load.dll
ppm-load.dll
raw-load.dll
libraw-20.dll
WSOCK32.dll 10.0.18362.1
rgbe-load.dll
svg-load.dll
librsvg-2-2.dll
libcairo-gobject-2.dll
USERENV.dll 10.0.18362.1139
libxml2-2.dll
CRYPTBASE.DLL 10.0.18362.1
text.dll
tiff-load.dll
webp-load.dll
libwebp-7.dll
exr-save.dll
jpg-save.dll
npy-save.dll
pixbuf-save.dll
png-save.dll
ppm-save.dll
rgbe-save.dll
sdl2-display.dll
SDL2.dll 2.0.12.0
SETUPAPI.dll 10.0.18362.1
tiff-save.dll
webp-save.dll
gegl-common-cxx.dll
lcms-from-profile.dll
npd.dll
path.dll
transformops.dll
vector-fill.dll
vector-stroke.dll
seamless-clone-compose.dll
gegl-generated.dll
matting-levin.dll
libumfpack.dll
libamd.dll
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seamless-clone.dll
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OpenCL.dll 2.2.8.0
dxcore.dll 10.0.18362.1
AppXDeploymentClient.dll 10.0.18362.1237
FirewallAPI.dll 10.0.18362.1171
StateRepository.Core.dll 10.0.18362.1171
fwbase.dll 10.0.18362.1171
dxgi.dll 10.0.18362.1049
igdrcl64.dll 23.20.100.9079
igdgmm64.dll 27.20.100.9079
igdfcl64.dll 27.20.100.9079
igc64.dll 27.20.100.9079
IntelOpenCL64.dll 23.20.16.4973
intelocl64.dll 7.6.0.611
task_executor64.dll 7.6.0.611
OPENGL32.dll 10.0.18362.387
GLU32.dll 10.0.18362.387
cpu_device64.dll 7.6.0.611
igdrclneo64.dll
WININET.dll 11.0.18362.1082
iertutil.dll 11.0.18362.1198
SspiCli.dll 10.0.18362.1049
ondemandconnroutehelper.dll 10.0.18362.1
WINNSI.DLL 10.0.18362.449
urlmon.dll 11.0.18362.1171
rasadhlp.dll 10.0.18362.1
fwpuclnt.dll 10.0.18362.1110
Windows 10.0.18363
DrMingw 0.8.2
HELP! «Fatal error: unhandled exception»
I cannot get GIMP to load on my laptop. I’m running Windows 10 and have been using GIMP without any problems for a few weeks now. Now every time I try to open it, it says «fatal error: unhandled exception.»
I’ve uninstalled it multiple times and tried to find and delete anything GIMP still on the computer. I keep getting the same error message. How do I fix this?
getting pretty regular crashing of bimp when running larger image sets (300+)
It consistently either crashes out or slows to an absolute crawl, then crashes out. Finally got a crash debug to post.
GNU Image Manipulation Program version 2.10.34
git-describe: Unknown, shouldn't happen
Build: org.gimp.GIMP_official rev 0 for windows
# C compiler #
Using built-in specs.
COLLECT_GCC=W:msys64-gtk2mingw64bingcc.exe
COLLECT_LTO_WRAPPER=W:/msys64-gtk2/mingw64/bin/../lib/gcc/x86_64-w64-mingw32/12.2.0/lto-wrapper.exe
Target: x86_64-w64-mingw32
Configured with: ../gcc-12.2.0/configure --prefix=/mingw64 --with-local-prefix=/mingw64/local --build=x86_64-w64-mingw32 --host=x86_64-w64-mingw32 --target=x86_64-w64-mingw32 --with-native-system-header-dir=/mingw64/include --libexecdir=/mingw64/lib --enable-bootstrap --enable-checking=release --with-arch=nocona --with-tune=generic --enable-languages=c,lto,c++,fortran,ada,objc,obj-c++,jit --enable-shared --enable-static --enable-libatomic --enable-threads=posix --enable-graphite --enable-fully-dynamic-string --enable-libstdcxx-filesystem-ts --enable-libstdcxx-time --disable-libstdcxx-pch --enable-lto --enable-libgomp --disable-multilib --disable-rpath --disable-win32-registry --disable-nls --disable-werror --disable-symvers --with-libiconv --with-system-zlib --with-gmp=/mingw64 --with-mpfr=/mingw64 --with-mpc=/mingw64 --with-isl=/mingw64 --with-pkgversion='Rev10, Built by MSYS2 project' --with-bugurl=https://github.com/msys2/MINGW-packages/issues --with-gnu-as --with-gnu-ld --disable-libstdcxx-debug --with-boot-ldflags=-static-libstdc++ --with-stage1-ldflags=-static-libstdc++
Thread model: posix
Supported LTO compression algorithms: zlib zstd
gcc version 12.2.0 (Rev10, Built by MSYS2 project)
# Libraries #
using babl version 0.1.101 (compiled against version 0.1.101)
using GEGL version 0.4.42 (compiled against version 0.4.42)
using GLib version 2.74.5 (compiled against version 2.74.5)
using GdkPixbuf version 2.42.10 (compiled against version 2.42.10)
using GTK+ version 2.24.33 (compiled against version 2.24.33)
using Pango version 1.50.13 (compiled against version 1.50.13)
using Fontconfig version 2.14.2 (compiled against version 2.14.2)
using Cairo version 1.17.8 (compiled against version 1.17.8)
fatal error: unhandled exception
Stack trace:
-------------------
Error occurred on Monday, April 24, 2023 at 22:57:40.
gimp-2.10.exe caused an Access Violation at location 00007FFAF8294F33 in module libbabl-0.1-0.dll Reading from location 0000000000000010.
AddrPC Params
00007FFAF8294F33 0000000000000020 00000000000003ED 000001FAE7541700 libbabl-0.1-0.dll!babl_db_exist_by_id
00007FFAF82A70F5 000001FA000003FF 00007FFB56F2D19A 0000000001770171 libbabl-0.1-0.dll!babl_model_is_symmetric
00007FFAF829B1EA 000001FAD58E3340 000001FAD58E31D0 0000000000000004 libbabl-0.1-0.dll!babl_process_rows
00007FFAF8299CA7 0000000000000000 000000000E000806 0000000000010000 libbabl-0.1-0.dll!babl_process
00007FFAF829376F 000001FA46290000 0000000000000000 000001FAE6CAF200 libbabl-0.1-0.dll!babl_conversion_new
00007FFAF8298710 000001FA461901B0 00007FFB56F53010 00000000000000C9 libbabl-0.1-0.dll!babl_extension_quiet_log
00007FFAF82986D0 000001FA461902B8 0000000000000060 000001FA46190D50 libbabl-0.1-0.dll!babl_extension_quiet_log
00007FFAF82986D0 0000000000000058 000001FA02041D10 000001FA00000000 libbabl-0.1-0.dll!babl_extension_quiet_log
00007FFAF82986D0 3ED3B69629A290B9 0000000000000000 000001FAD63B2EC0 libbabl-0.1-0.dll!babl_extension_quiet_log
00007FFAF82986D0 0000000000000000 0000000000000000 0000000000000000 libbabl-0.1-0.dll!babl_extension_quiet_log
00007FFAF829981F 0000000000000000 000001FAD60D7C70 0000000000000002 libbabl-0.1-0.dll!babl_gc
00007FFAF829E35F 0000000000000000 A154775AE1F058AB 00007FFAF8AC1790 libbabl-0.1-0.dll!babl_fish
00007FFB4C4898EB 000001FA4858CB50 000001FAD3EEBB40 000001FA4858CB50 libgimpcolor-2.0-0.dll!gimp_color_transform_new
00007FF66E767482 000001FA00000000 000001FAD640DEA0 000001FAD429C520 gimp-2.10.exe!gimp_core_pixbufs_get_resource
00007FF66E6A9FDC 000001FAD640DEA0 00007FFAF82AFF59 0000000000000000 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E64E825 000001FAD3EEBB40 00007FF66E672F62 0000000000000001 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E6875C9 0000003B54FFF3B0 000001FACA094730 000001FA487895F0 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E58F3E0 000001FACA094730 000001FAC9FF6910 000001FACA4FD3F0 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E5DC885 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E5D605C 0000000000000000 00007FFB3F7CC8A2 000001FAD49656B0 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E5E0306 0000000000000000 00007FFAF8A18AE1 0000003B54FFF4E8 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FF66E5DE8AB 0000000000000000 00007FFB56F43310 0000000000000000 gimp-2.10.exe!gimp_tool_cursors_get_resource
00007FFAF89B9F31 0000000000000000 0000000000000000 000001FAFFFFFFFF libglib-2.0-0.dll!g_clear_list
00007FFAF89BD328 000001FA00000000 0000000000000000 000001FA4857F980 libglib-2.0-0.dll!g_main_context_check
00007FFAF89BD7F0 0000000000000000 0000000000000000 0000000000000000 libglib-2.0-0.dll!g_main_loop_run
00007FF66E301939 000001FA462C8390 000001FA462FB270 000001FA46290860 gimp-2.10.exe!0x7ff600001939
00007FF66E78C49F 0000000000000000 000001FA462F9D70 0000000000000000 gimp-2.10.exe!gimp_core_pixbufs_get_resource
00007FF66E3012EE 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!0x7ff6000012ee
00007FF66E3013E6 0000000000000000 0000000000000000 0000000000000000 gimp-2.10.exe!0x7ff6000013e6
00007FFB5557269D 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!BaseThreadInitThunk
00007FFB56F4A9F8 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!RtlUserThreadStart
gimp-2.10.exe 2.10.34.0
ntdll.dll 10.0.22621.1485
KERNEL32.DLL 10.0.22621.1485
KERNELBASE.dll 10.0.22621.1555
msvcrt.dll 7.0.22621.608
ole32.dll 10.0.22621.608
libgimpcolor-2.0-0.dll
msvcp_win.dll 10.0.22621.608
libgimpmath-2.0-0.dll
libgimpconfig-2.0-0.dll
ucrtbase.dll 10.0.22621.608
libgimpmodule-2.0-0.dll
GDI32.dll 10.0.22621.608
libgimpthumb-2.0-0.dll
libgimpwidgets-2.0-0.dll
win32u.dll 10.0.22621.1555
gdi32full.dll 10.0.22621.1344
USER32.dll 10.0.22621.1485
libgimpbase-2.0-0.dll
libcairo-2.dll
combase.dll 10.0.22621.1485
SHELL32.dll 10.0.22621.1485
RPCRT4.dll 10.0.22621.1555
exchndl.dll 0.8.2.0
dbghelp.dll 6.3.9600.17298
PSAPI.DLL 10.0.22621.1
ADVAPI32.dll 10.0.22621.1485
libfreetype-6.dll 2.13.0.0
sechost.dll 10.0.22621.1555
libfontconfig-1.dll
libgdk_pixbuf-2.0-0.dll 2.42.10.0
libgexiv2-2.dll
libgio-2.0-0.dll 2.74.5.0
libglib-2.0-0.dll 2.74.5.0
SHLWAPI.dll 10.0.22621.608
WS2_32.dll 10.0.22621.1
libharfbuzz-0.dll
libgobject-2.0-0.dll 2.74.5.0
libintl-8.dll 0.21.1.0
liblcms2-2.dll
libjson-glib-1.0-0.dll
libmypaint-0.dll
libgegl-0.4-0.dll
libbabl-0.1-0.dll
libgmodule-2.0-0.dll 2.74.5.0
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mscms.dll 10.0.22621.1344
libpangocairo-1.0-0.dll 1.50.13.0
libgdk-win32-2.0-0.dll 2.24.33.0
libgcc_s_seh-1.dll
libgtk-win32-2.0-0.dll 2.24.33.0
IMM32.dll 10.0.22621.1344
MSIMG32.dll 10.0.22621.608
libstdc++-6.dll
comdlg32.dll 10.0.22621.1344
libpixman-1-0.dll
shcore.dll 10.0.22621.900
zlib1.dll
libpng16-16.dll
mgwhelp.dll 0.8.2.0
libpangoft2-1.0-0.dll 1.50.13.0
libgegl-npd-0.4.dll
VERSION.dll 10.0.22621.1
libbz2-1.dll
libbrotlidec.dll
libexpat-1.dll
libiconv-2.dll 1.17.0.0
gdiplus.dll 10.0.22621.819
libexiv2.dll
DNSAPI.dll 10.0.22621.1485
IPHLPAPI.DLL 10.0.22621.1
libgraphite2.dll
USP10.dll 10.0.22621.1
libffi-8.dll
libpcre2-8-0.dll
libjson-c-5.dll
libfribidi-0.dll
libthai-0.dll
libpangowin32-1.0-0.dll 1.50.13.0
libwinpthread-1.dll 1.0.0.0
libatk-1.0-0.dll 2.38.0.0
COMCTL32.dll 5.82.22621.608
WINSPOOL.DRV 10.0.22621.1485
libbrotlicommon.dll
libcurl-4.dll 7.88.1.0
CRYPT32.dll 10.0.22621.674
WLDAP32.dll 10.0.22621.1194
libdatrie-1.dll
DWrite.dll 10.0.22621.608
bcrypt.dll 10.0.22621.1344
libidn2-0.dll
libnghttp2-14.dll 1.52.0.0
libpsl-5.dll
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libssh2-1.dll
libssl-3-x64.dll 3.0.8.0
libzstd.dll
libunistring-5.dll 1.1.0.0
CRYPTBASE.DLL 10.0.22621.1
bcryptPrimitives.dll 10.0.22621.1344
NSI.dll 10.0.22621.1
windows.storage.dll 10.0.22621.1485
wintypes.dll 10.0.22621.1485
kernel.appcore.dll 10.0.22621.1
uxtheme.dll 10.0.22621.608
MSCTF.dll 10.0.22621.1344
avx2-int8.dll
cairo.dll
CIE.dll
double.dll
fast-float.dll
float.dll
gegl-fixups.dll
gggl-lies.dll
gggl-table-lies.dll
gggl-table.dll
gggl.dll
gimp-8bit.dll
grey.dll
half.dll
HCY.dll
HSL.dll
HSV.dll
naive-CMYK.dll
oklab.dll
simple.dll
sse-half.dll
sse2-float.dll
sse2-int16.dll
sse2-int8.dll
sse4-int8.dll
two-table.dll
u16.dll
u32.dll
x86-64-v2-cairo.dll
x86-64-v2-CIE.dll
x86-64-v2-double.dll
x86-64-v2-float.dll
x86-64-v2-gegl-fixups.dll
x86-64-v2-gggl-lies.dll
x86-64-v2-gggl.dll
x86-64-v2-grey.dll
x86-64-v2-simple.dll
x86-64-v2-u16.dll
x86-64-v2-u32.dll
x86-64-v2-ycbcr.dll
x86-64-v3-cairo.dll
x86-64-v3-CIE.dll
x86-64-v3-double.dll
x86-64-v3-float.dll
x86-64-v3-gegl-fixups.dll
x86-64-v3-gggl-lies.dll
x86-64-v3-gggl.dll
x86-64-v3-grey.dll
x86-64-v3-simple.dll
x86-64-v3-u16.dll
x86-64-v3-u32.dll
x86-64-v3-ycbcr.dll
ycbcr.dll
gegl-core.dll
profapi.dll 10.0.22621.1
OLEAUT32.dll 10.0.22621.608
CFGMGR32.dll 10.0.22621.1344
clbcatq.dll 2001.12.10941.16384
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webp-save.dll
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libsharpyuv-0.dll
tiff-save.dll
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libjbig-0.dll
libdeflate.dll
libjpeg-8.dll
libLerc.dll
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sdl2-display.dll
SDL2.dll 2.26.3.0
SETUPAPI.dll 10.0.22621.1344
WINMM.dll 10.0.22621.608
rgbe-save.dll
ppm-save.dll
png-save.dll
pixbuf-save.dll
npy-save.dll
jpg-save.dll
gegl-common.dll
libgomp-1.dll
exr-save.dll
libOpenEXR-3_1.dll
libImath-3_1.dll
libIex-3_1.dll
libIlmThread-3_1.dll
webp-load.dll
tiff-load.dll
text.dll
svg-load.dll
librsvg-2-2.dll
libcairo-gobject-2.dll
USERENV.dll 10.0.22621.1
libxml2-2.dll
rgbe-load.dll
raw-load.dll
libraw-23.dll
ppm-load.dll
png-load.dll
pixbuf-load.dll
pdf-load.dll
libpoppler-glib-8.dll
libpoppler-126.dll
libnspr4.dll 4.35.0.0
nss3.dll 3.83.0.0
libplc4.dll 4.35.0.0
smime3.dll 3.83.0.0
libopenjp2-7.dll
MSWSOCK.dll 10.0.22621.1
nssutil3.dll 3.83.0.0
libplds4.dll 4.35.0.0
jpg-load.dll
jp2-load.dll
libjasper.dll
gif-load.dll
gegl-common-gpl3.dll
exr-load.dll
vector-stroke.dll
transformops.dll
path.dll
npd.dll
lcms-from-profile.dll
gegl-common-cxx.dll
seamless-clone.dll
libgegl-sc-0.4.dll
matting-levin.dll
libumfpack.dll
libamd.dll
libcholmod.dll
libsuitesparseconfig.dll
libcamd.dll
libccolamd.dll
libcolamd.dll
libopenblas.dll
libgfortran-5.dll
libquadmath-0.dll
gegl-generated.dll
seamless-clone-compose.dll
libwimp.dll
libpixmap.dll
libpixbufloader-png.dll
AppXDeploymentClient.dll 10.0.22621.1485
Windows.ApplicationModel.dll 10.0.22621.1
mssprxy.dll 7.0.22621.1485
mrmcorer.dll 10.0.22621.608
iertutil.dll 11.0.22621.1485
windows.staterepositorycore.dll 10.0.22621.1344
windows.staterepositoryclient.dll 10.0.22621.1344
bcp47mrm.dll 10.0.22621.608
Windows.UI.dll 10.0.22621.608
libpixbufloader-svg.dll
icm32.dll 10.0.22621.1344
textinputframework.dll 10.0.22621.1344
CoreMessaging.dll 10.0.22621.608
CoreUIComponents.dll 10.0.22621.608
CRYPTSP.dll 10.0.22621.1
rsaenh.dll 10.0.22621.1
shfolder.dll 10.0.22621.1
apphelp.dll 10.0.22621.1485
WININET.dll 11.0.22621.608
SspiCli.dll 10.0.22621.1485
ondemandconnroutehelper.dll 10.0.22621.1
WINNSI.DLL 10.0.22621.1
urlmon.dll 11.0.22621.1485
srvcli.dll 10.0.22621.1
netutils.dll 10.0.22621.674
rasadhlp.dll 10.0.22621.1
fwpuclnt.dll 10.0.22621.1105
Windows 10.0.22621
DrMingw 0.8.2
Fatal error: unhandled exception
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2 of 2 messages available
Fatal error: unhandled exception
Since upgrading from 2.8 to 2.10 I’m getting occasional crashes on GIMP startup with the message: «fatal error: unhandled exception» (see screenshot).
It happens on maybe 1 in 8 GIMP launches and when it does it then happens maybe 2 or 3 times in a row but then after that it launches OK until the next time.
I’ve read some reports of incompatible plugins from older versions causing crashes so I uninstalled and manually deleted any GIMP-related folders/themes/plugins and did a completely clean install but it still happens from time to time.
Any suggestions please?
(Win 10 x64)
-
Fatal error: unhandled exception
error.jpg
(11.2 KB)
Fatal error: unhandled exception
I am getting the same error message since the new year.
GIMP was working fine with the latest release, but when it is loading now I just see the blocks instead of text and then the program hangs for a while before displaying the fatal error message.