- Code: C0030
- Description: Fax control PWB system problem
Processing with the fax software was disabled due to a hardware or software problem. - Causes: Defective fax control PWB.
- Remedy: Replace the fax control PWB and verify the operation.
- Code: C0070
- Description: Abnormal detection of fax control PWB incompatibility
In the initial communication with the fax control PWB, any normal communication command is not transmitted. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0100
- Description: Backup memory (EEPROM) device problem (Main PWB)
Reading from or writing to EEPROM cannot be performed. - Causes: Defective main PWB.
Device damage of EEPROM. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C0110
- Description: Backup memory (EEPROM) data problem (Main PWB)
Reading data from EEPROM is abnormal. - Causes: Data damage of EEPROM.
- Remedy: Contact the Service Administrative Division.
- Code: C0150
- Description: Backup memory (EEPROM) device problem (Engine PWB)
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Defective engine PWB.
Device damage of EEPROM. - Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C0160
- Description: Backup memory (EEPROM) data problem (Engine PWB)
Reading data from EEPROM is abnormal. - Causes: Data damage of EEPROM.
- Remedy: Contact the Service Administrative Division.
- Code: C0170
- Description: Copy counts problem
A checksum error is detected in the main and sub backup memories for the copy counters. - Causes: Data damage of EEPROM.
Defective main PWB. - Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0180
- Description: Machine number mismatch error
Machine number of main PWB and engine PWB does not match. - Causes: Data damage of EEPROM.
- Remedy: Contact the Service Administrative Division.
- Code: C0320
- Description: Power CPU communication problem
A communication error is detected 10 times in succession. - Causes: Defective engine PWB.
- Remedy: Replace the engine PWB and check for correct operation.
- Code: C0620
- Description: FAX image DIMM problem DIMM is not installed correctly.
DIMM cannot be accessed. - Causes: DIMM installed incorrectly.
Defective main PWB. - Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0630
- Description: DMA problem
DMA transmission of image data does not complete within the specified period of time. - Causes: Poor contact in the connector terminals.
Defective main PWB. - Remedy: Poor contact in the connector terminals. Check the connection the signal cable for CIS and the main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0640
- Description: Hard disk drive problem
The hard disk cannot be accessed. - Causes: Poor contact in the connector terminals.
Defective hard disk.
Defective main PWB. - Remedy: Poor contact in the connector terminals. Check the connection the main PWB and the the hard disk, and the continuity across the connector terminals. Repair or replace if necessary.
Defective hard disk. Run U024 (HDD formatting) without turning the power off to initialize the hard disk. Replace the hard disk drive and check for correct operation if the problem is still detected after initialization.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0650
- Description: FAX image DIMM check problem
Incorrect DIMM is installed. If DIMM from another Fax System is installed. - Causes: DIMM installed incorrectly. Original DIMM not installed.
Defective main PWB. - Remedy: DIMM installed incorrectly. Original DIMM not installed. Check if the DIMM is inserted into the socket on the main PWB correctly. Run U671, RECOVER FAX DIMM to clear back-up data.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0800
- Description: Image processing problem
JAM05 is detected twice. - Causes: Defective main PWB.
- Remedy: Replace the main PWB and check for correct operation.
- Code: C0820
- Description: Fax control PWB CG ROM checksum error (optional fax)
A checksum error occurred with the CG ROM data of the fax control PWB. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0830
- Description: Fax control PWB flash program area checksum error (optional fax)
A checksum error occurred with the program of the fax control PWB. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0840
- Description: Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. - Causes: Defective main PWB.
The battery is disconnected from the main PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
The battery is disconnected from the main PWB. Check visually and remedy if necessary.
- Code: C0860
- Description: Fax control PWB software switch checksum error (optional fax)
A checksum error occurred with the software switch value of the fax control PWB. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0870
- Description: Fax control PWB to main PWB high capacity data transfer problem
High-capacity data transfer between the fax control PWB and the scanner MIP PWB was not normally performed even if the data transfer was retried 10 times. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the main PWB and the connector on the fax control PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the fax control PWB or main PWB and check for correct operation.
- Code: C0880
- Description: Program archive problem (optional fax)
When power is turned on, the compressed program in the Flash ROM on the fax control PWB was not successfully decompressed. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0890
- Description: Fax control PWB CG FONT archive problem (optional fax)
When power is turned on, the compressed CG font in the Flash ROM on the fax control PWB was not successfully decompressed. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0920
- Description: Fax file system error
The backup data is not retained for file system abnormality of flash memory of the fax control PWB. - Causes: Defective fax control PWB.
- Remedy: Replace the fax control PWB and verify the operation.
- Code: C1010
- Description: Lift motor 1 error
After cassette 1 is inserted, lift limit switch 1 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of lift motor 1.
Defective lift motor 1.
Defective lift switch 1.
Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector of lift motor 1 and the connector YC3 on the feed PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of lift motor 1. Replace lift motor 1.
Defective lift motor 1. Check for continuity across the coil. If none, replace lift motor 1.
Defective lift switch 1. Check if YC4-2 on the feed PWB goes low when lift switch 1 is turned off. If not, replace lift switch 1.
Poor contact in the connector terminals. Check the connection of connector of lift switch 1 and the connector YC4 on the feed PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the feed PWB or engine PWB and check for correct operation.
- Code: C1020
- Description: Lift motor 2 error
After cassette 2 is inserted, lift limit switch 2 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of lift motor 2.
Defective lift motor 2.
Defective lift switch 2.
Poor contact in the connector terminals.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector of lift motor 2 and the connector YC3 on the feed PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of lift motor 2. Replace lift motor 2.
Defective lift motor 2. Check for continuity across the coil. If none, replace lift motor 2.
Defective lift switch 2. Check if YC4-8 on the feed PWB goes low when lift switch 2 is turned off. If not, replace lift switch 2.
Poor contact in the connector terminals. Check the connection of connector of lift switch 2 and the connector YC4 on the feed PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the feed PWB or engine PWB and check for correct operation.
- Code: C1030
- Description: PF lift motor 1 error (optional paper feeder)
After cassette 3 is inserted, PF lift switch 1 does not turn on within 12 s. This error is detected two times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more two times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of PF lift motor 1.
Defective PF lift motor 1.
Defective PF lift switch 1. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of PF lift motor 1. Replace PF lift motor 1.
Defective PF lift motor 1. Check for continuity across the coil. If none, replace PF lift motor 1.
Defective PF lift switch 1. Check if YC1-7 on the PF main PWB goes low when PF lift switch 1 is turned off. If not, replace PF lift switch 1.
- Code: C1040
- Description: PF lift motor 2 error (optional paper feeder)
After cassette 4 is inserted, PF lift switch 2 does not turn on within 12 s. This error is detected two times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more two times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of PF lift motor 2.
Defective PF lift motor 2.
Defective PF lift switch 2. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of PF lift motor 2. Replace PF lift motor 2.
Defective PF lift motor 2. Check for continuity across the coil. If none, replace PF lift motor 2.
Defective PF lift switch 2. Check if YC1-9 on the PF main PWB goes low when PF lift switch 2 is turned off. If not, replace PF lift switch 2.
- Code: C1100
- Description: PF lift motor 1 error (optional 3000sheet paper feeder)
A motor over-current signal is detected continuously for 1 s or longer. - Causes: Poor contact in the connector terminals.
PF lift motor 1 does not rotate correctly (the motor is overloaded). - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
PF lift motor 1 does not rotate correctly (the motor is overloaded). Check the gears and remedy if necessary.
- Code: C1110
- Description: PF lift motor 2 error (optional 3000sheet paper feeder)
A motor over-current signal is detected continuously for 1 s or longer. - Causes: Poor contact in the connector terminals.
PF lift motor 2 does not rotate correctly (the motor is overloaded). - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
PF lift motor 2 does not rotate correctly (the motor is overloaded). Check the gears and remedy if necessary.
- Code: C1120
- Description: PF left lift position problem (optional 3000-sheet paper feeder)
Level switch 1 does not turn on within 30 s of PF lift motor 2 turning on. - Causes: Poor contact in the connector terminals.
Defective level switch 1.
Defective PF lift motor 2.
The PF left lift does not rise properly. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective level switch 1. Check if YC5-4 on the PF main PWB goes low when level switch 1 is turned off. If not, replace PF lift switch 1.
Defective PF lift motor 2. Check for continuity across the coil. If none, replace PF lift motor 2.
The PF left lift does not rise properly. Check the gears and belts, and remedy if necessary.
- Code: C1130
- Description: PF right lift position problem (optional 3000-sheet paper feeder)
Level switch 2 does not turn on within 30 s of PF lift motor 1 turning on. - Causes: Poor contact in the connector terminals.
Defective level switch 2.
Defective PF lift motor 1.
The PF right lift does not rise properly. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective level switch 2. Check if YC5-7 on the PF main PWB goes low when level switch 2 is turned off. If not, replace PF lift switch 2.
Defective PF lift motor 1. Check for continuity across the coil. If none, replace PF lift motor 1.
The PF right lift does not rise properly. Check the gears and belts, and remedy if necessary.
- Code: C1400
- Description: Rotary guide motor error
Rotary guide sensor does not turn on. - Causes: Poor contact in the connector terminals.
Broken gear s or couplings of rotary guide motor.
Defective rotary guide motor.
Defective rotary guide sensor.
Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector of the rotary guide motor and the connector YC2 on the main front PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of rotary guide motor. Replace rotary guide motor.
Defective rotary guide motor. Check for continuity across the coil. If none, replace rotary guide motor.
Defective rotary guide sensor. Check if YC2-8 on the main front PWB goes low when rotary guide sensor is turned off. If not, replace rotary guide sensor.
Poor contact in the connector terminals. Check the connection of connector of the rotary guide sensor and the connector YC2 on the main front PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Main front PWB or engine PWB and check for correct operation.
- Code: C1800
- Description: Paper feeder communication error (optional paper feeder)
A communication error from paper feeder is detected 10 times in succession. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the PF main PWB or engine PWB and check for correct operation.
- Code: C1900
- Description: Paper feeder EEPROM error (optional paper feeder)
When writing the data, the write data and the read data is not continuously in agreement three times. - Causes: Poor contact in the connector terminals.
Defective engine PWB.
Defective paper feeder. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation.
Defective paper feeder. Replace the paper feeder with another unit and check the operation. If the operation is normal, replace or repair optional paper feeder.
- Code: C1950
- Description: Transfer belt unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective transfer belt speed PWB (inner transfer belt unit). - Remedy: Poor contact in the connector terminals. Check the connection of connector YC28 on the engine PWB and the connector of the transfer belt unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective transfer belt speed PWB (inner transfer belt unit). Replace the transfer belt unit.
- Code: C2101
- Description: Developing motor K error
The rated speed achievement signal does not turn to L within 2 s since developing motor K is activated. The rated speed achievement signal is at the H level for 1 s continuously after developing motor K is stabilized. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective developing motor K.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the developing motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective developing motor K. Run maintenance item U030 and check if the developing motor K operates when YC16-B4 (remote signal) on the engine PWB goes low. If not, replace the developing motor K.
Defective engine PWB. Run maintenance item U030 and check if YC16-B4 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2102
- Description: Developing motor MCY error
The rated speed achievement signal does not turn to L within 2 s since developing motor MCY is activated. The rated speed achievement signal is at the H level for 1 s continuously after developing motor MCY is stabilized. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective developing motor MCY.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the developing motor MCY, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective developing motor MCY. Run maintenance item U030 and check if the developing motor MCY operates when YC16-A4 (remote signal) on the engine PWB goes low. If not, replace the developing motor MCY.
Defective engine PWB. Run maintenance item U030 and check if YC16-A4 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2201
- Description: Drum motor K steady-state error
Drum motor K does not keep the steady-state speed for 5 s successively since the motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2202
- Description: Drum motor C steady-state error
Drum motor C does not keep the steady-state speed for 5 s successively since the motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drum motor C.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the motor control PWB and the connector of the drum motor C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor C. Replace the drum motor C.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2203
- Description: Drum motor M steady-state error
Drum motor M does not keep the steady-state speed for 5 s successively since the motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drum motor M.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the motor control PWB and the connector of the drum motor M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor M. Replace the drum motor M.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2204
- Description: Drum motor Y steady-state error
Drum motor Y does not keep the steady-state speed for 5 s successively since the motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drum motor Y.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the motor control PWB and the connector of the drum motor Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor Y. Replace the drum motor Y.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2211
- Description: Drum motor K startup error
Drum motor K is not stabilized within 5 s since the motor is activated. - Causes: Poor contact in the connector terminals.
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2212
- Description: Drum motor C startup error
Drum motor C is not stabilized within 5 s since the motor is activated. - Causes: Poor contact in the connector terminals.
Defective drum motor C.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the motor control PWB and the connector of the drum motor C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor C. Replace the drum motor C.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2213
- Description: Drum motor M startup error
Drum motor M is not stabilized within 5 s since the motor is activated. - Causes: Poor contact in the connector terminals.
Defective drum motor M.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the motor control PWB and the connector of the drum motor M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor M. Replace the drum motor M.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2214
- Description: Drum motor Y startup error
Drum motor Y is not stabilized within 5 s since the motor is activated. - Causes: Poor contact in the connector terminals.
Defective drum motor Y.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the motor control PWB and the connector of the drum motor Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor Y. Replace the drum motor Y.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2231
- Description: Drum motor K main sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2232
- Description: Drum motor C main sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals
Defective drum motor C.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the motor control PWB and the connector of the drum motor C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor C. Replace the drum motor C.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2233
- Description: Drum motor M main sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor M.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the motor control PWB and the connector of the drum motor M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor M. Replace the drum motor M.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2234
- Description: Drum motor Y main sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor Y.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the motor control PWB and the connector of the drum motor Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor Y. Replace the drum motor Y.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2241
- Description: Drum motor K sub sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2242
- Description: Drum motor C sub sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor C
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the motor control PWB and the connector of the drum motor C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor C. Replace the drum motor C.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2243
- Description: Drum motor M sub sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor M.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the motor control PWB and the connector of the drum motor M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor M. Replace the drum motor M.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2244
- Description: Drum motor Y sub sensor error
No signal is input to the sensor for 1.5 s continuously. - Causes: Poor contact in the connector terminals.
Defective drum motor Y.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the motor control PWB and the connector of the drum motor Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor Y. Replace the drum motor Y.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2261
- Description: Drum motor K device sensor error
The device alarm signal is input. - Causes: Poor contact in the connector terminals
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2262
- Description: Drum motor C device error
The device alarm signal is input. - Causes: Poor contact in the connector terminals.
Defective drum motor C.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the motor control PWB and the connector of the drum motor C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor C. Replace the drum motor C.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2263
- Description: Drum motor M device error
The device alarm signal is input. - Causes: Poor contact in the connector terminals.
Defective drum motor M.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the motor control PWB and the connector of the drum motor M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor M. Replace the drum motor M.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2264
- Description: Drum motor Y device error
The device alarm signal is input. - Causes: Poor contact in the connector terminals.
Defective drum motor Y.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the motor control PWB and the connector of the drum motor Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor Y. Replace the drum motor Y.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C2271
- Description: Drum position sensor K error
While the drum rotates two turns, no signal is input to the sensor. - Causes: Poor contact in the connector terminals.
Defective drum position sensor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the main front PWB and the connector of the drum unit K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum position sensor K. Replace the drum unit K.
Defective PWB. Replace the main front PWB or engine PWB and check for correct operation.
- Code: C2272
- Description: Drum position sensor C error
While the drum rotates two turns, no signal is input to the sensor. - Causes: Poor contact in the connector terminals.
Defective drum position sensor C.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the sub front PWB and the connector of the drum unit C, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum position sensor C. Replace the drum unit C.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C2273
- Description: Drum position sensor M error
While the drum rotates two turns, no signal is input to the sensor. - Causes: Poor contact in the connector terminals.
Defective drum position sensor M.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the sub front PWB and the connector of the drum unit M, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum position sensor M. Replace the drum unit M.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C2274
- Description: Drum position sensor Y error
While the drum rotates two turns, no signal is input to the sensor. - Causes: Poor contact in the connector terminals.
Defective drum position sensor Y.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the sub front PWB and the connector of the drum unit Y, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum position sensor Y. Replace the drum unit Y.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C2300
- Description: Fuser motor error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective fuser motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC25 on the engine PWB and the connector of the fuser motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective fuser motor. Run maintenance item U030 and check if the fuser motor operates when YC25-B4 (remote signal) on the engine PWB goes low. If not, replace the fuser motor.
Defective engine PWB. Run maintenance item U030 and check if YC25-B4 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2351
- Description: Cleaning motor K error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective cleaning motor K.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the cleaning motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective cleaning motor K. Run maintenance item U030 and check if the cleaning motor K operates when YC16- B13 (remote signal) on the engine PWB goes low. If not, replace the cleaning motor K.
Defective engine PWB. Run maintenance item U030 and check if YC16-B13 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2352
- Description: Cleaning motor MCY error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective cleaning motor K.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the cleaning motor MCY, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective cleaning motor K. Run maintenance item U030 and check if the cleaning motor MCY operates when YC16-A13 (remote signal) on the engine PWB goes low. If not, replace the cleaning motor MCY.
Defective engine PWB. Run maintenance item U030 and check if YC16-A13 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2400
- Description: Eject motor error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective eject motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC25 on the engine PWB and the connector on the eject motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective eject motor. Run maintenance item U030 and check if the eject motor operates when YC25-A5 (remote signal) on the engine PWB goes low. If not, replace the eject motor.
Defective engine PWB. Run maintenance item U030 and check if YC25-A5 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2500
- Description: MP motor error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective MP motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC24 on the engine PWB and the connector on the MP motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective MP motor. Run maintenance item U030 and check if the MP motor operates when YC24-2 (remote signal) on the engine PWB goes low. If not, replace the MP motor.
Defective engine PWB. Run maintenance item U030 and check if YC24-3 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C2550
- Description: Paper conveying motor error
After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective paper conveying motor.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC24 on the engine PWB and the connector on the MP motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective paper conveying motor. Run maintenance item U030 and check if the motor operates. If not, replace the paper conveying motor.
Defective PWB. Replace the feed PWB or engine PWB and check for correct operation.
- Code: C2600
- Description: PF paper conveying motor error (optional paper feeder)
The lock signal of the motor is detected above 450 ms. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective paper PF conveying motor.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC27 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective paper PF conveying motor. Replace the PF paper conveying motor.
Defective PWB. Replace the PF main PWB or engine PWB and check for correct operation.
- Code: C2700
- Description: Color release motor error
After driving of the color release motor starts, the error signal is not at the H level for 4 s continuously. After driving of the color release motor starts, the release signal does not turn to the L level within 5 s. - Causes: Poor contact in the connector terminals.
Defective color release motor
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC28 on the engine PWB and the connector of the color release motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective color release motor. Replace the color release motor.
Defective engine PWB. Replace the engine PWB and check for correct operation
- Code: C2810
- Description: Waste toner motor error
After driving of the waste toner motor starts, the error signal is not at the H level for 2 s continuously. - Causes: Poor contact in the connector terminals
Defective drive transmission system.
Defective waste toner motor.
Defective engine PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC12 on the engine PWB and the connector of the waste toner motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective waste toner motor. Replace the waste toner motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C2950
- Description: Motor control PWB communication error
A communication error from motor control PWB is detected 10 times in succession. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC14 and YC15 on the engine PWB and the connector of the motor control PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
- Code: C3100
- Description: Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table. - Causes: Poor contact in the connector terminals.
Defective home position switch.
Defective scanner motor.
The mirror frame, exposure lamp, or scanner wire is defective.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the ISM PWB and the connector of the home position switch, and the connection of connector YC7 on the ISM PWB and the connector on the scanner motor and the continuity across the connector terminals. Repair or replace if necessary.
Defective home position switch. Replace the scanner home position switch.
Defective scanner motor. Replace the scanner motor.
The mirror frame, exposure lamp, or scanner wire is defective. Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.
Defective PWB. Replace the ISM PWB or ISC PWB and check for correct operation.
- Code: C3200
- Description: Exposure lamp problem
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. - Causes: Poor contact in the connector terminals.
Defective exposure lamp or inverter PWB.
Incorrect shading position.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the ISM PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective exposure lamp or inverter PWB. Replace the exposure lamp or inverter PWB.
Incorrect shading position. Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the scanner home position switch.
Defective PWB. Replace the ISM PWB, ISC PWB or CCD PWB and check for correct operation.
- Code: C3210
- Description: CIS lamp problem
When input value at the time of CIS illumination does not exceed the threshold value between 5 s. - Causes: Poor contact in the connector terminals.
Defective DP driver PWB
Defective DP inverter PWB.
Defective CIS. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the ISM PWB and the connector on the DP driver PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective DP driver PWB. Replace the DP driver PWB and check for correct operation.
Defective DP inverter PWB. Replace the DP inverter PWB and check for correct operation.
Defective CIS. Replace the CIS and check for correct operation.
- Code: C3300
- Description: Optical system (AGC) problem
After AGC, correct input is not obtained at CCD. - Causes: Poor contact in the connector terminals.
Defective exposure lamp or inverter PWB.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the ISM PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective exposure lamp or inverter PWB. Replace the exposure lamp or inverter PWB.
Defective PWB. Replace the ISM PWB, ISC PWB or CCD PWB and check for correct operation.
- Code: C3310
- Description: CIS AGC problem
After AGC, correct input is not obtained at CIS. - Causes: Defective DP driver PWB.
CIS output problem.
Defective DP inverter PWB. - Remedy: Defective DP driver PWB. Replace the DP driver PWB and check for correct operation.
CIS output problem. Replace the CIS and check for correct operation.
Defective DP inverter PWB. Replace the DP inverter PWB and check for correct operation.
- Code: C3500
- Description: Communication error between scanner and ASIC
An error code is detected. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC2 on the CCD PWB and the connector YC2 on the ISC PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the CCD PWB or ISC PWB and check for correct operation.
- Code: C3900
- Description: Backup memory read/write problem (ISC PWB)
Read and write data does not match. - Causes: Defective backup RAM or PWB.
- Remedy: Replace the ISC PWB or ISM PWB and check for correct operation.
- Code: C3910
- Description: Backup memory data problem (ISC PWB)
Data in the specified area of the backup memory does not match the specified values. - Causes: Defective backup RAM or PWB.
- Remedy: Replace the ISC PWB or ISM PWB and check for correct operation.
- Code: C4000
- Description: Polygon motor synchronization problem
The rated speed achievement signal won’t turn to L in 48 s since the polygon motor is activated. - Causes: Poor contact in the connector terminals.
Defective polygon motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC13 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C4010
- Description: Polygon motor steady-state problem
The rated speed achievement signal turns to H every other 24 s after the polygon motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective polygon motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC13 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C4100
- Description: BD initialization problem
When power is turned on, ASIC of engine PWB detects a BD error for 1 s after the polygon motor is activated. - Causes: Poor contact in the connector terminals.
Defective APC PWB BK (inner laser scanner unit)
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC13 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective APC PWB BK (inner laser scanner unit) Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C5101
- Description: Main high-voltage K error
Abnormality of charger roller K is detected when Vpp adjustment. - Causes: Installation defectiveness on charger roller unit K.
Defective charger roller unit K - Remedy: Installation defectiveness on charger roller unit K. Check the mounting state of the charger roller unit K. If any problem is found, repair or replace the unit.
Defective charger roller unit K. Replace the charger roller unit K.
- Code: C5102
- Description: Main high-voltage C error
Abnormality of charger roller C is detected when Vpp adjustment. - Causes: Installation defectiveness on charger roller unit C.
Defective charger roller unit C - Remedy: Installation defectiveness on charger roller unit C. Check the mounting state of the charger roller unit C. If any problem is found, repair or replace the unit.
Defective charger roller unit C. Replace the charger roller unit C.
- Code: C5103
- Description: Main high-voltage M error
Abnormality of charger roller M is detected when Vpp adjustment. - Causes: Installation defectiveness on charger roller unit M.
Defective charger roller unit M. - Remedy: Installation defectiveness on charger roller unit M. Check the mounting state of the charger roller unit M. If any problem is found, repair or replace the unit.
Defective charger roller unit M. Replace the charger roller unit M.
- Code: C5104
- Description: Main high-voltage Y error
Abnormality of charger roller Y is detected when Vpp adjustment. - Causes: Installation defectiveness on charger roller unit Y.
Defective charger roller unit Y. - Remedy: Installation defectiveness on charger roller unit Y. Check the mounting state of the charger roller unit Y. If any problem is found, repair or replace the unit.
Defective charger roller unit Y. Replace the charger roller unit Y.
- Code: C6000
- Description: Fuser heater 1 break Fuser thermistor 1 detects a temperature lower than the Ready indication temperature for 90 s during warming up. Fuser thermistor 1 deduced less than 130 C/266F for 5 s during stand-by. Fuser thermistor 1 does not reach 75C/ 167F even after 30 s during warming up.
- Causes: Defective fuser heater 1.
Defective fuser thermostat 1.
Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Defective fuser heater 1. Check for continuity across each heater. If none, replace the fuser unit.
Defective fuser thermostat 1. Check for continuity across thermostat. If none, remove the cause and replace the fuser unit.
Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6010
- Description: Abnormally high fuser thermistor temperature
The fuser Abnormally high signal is detected for 60 s or more. - Causes: Defective PWB.
- Remedy: Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6020
- Description: Abnormally high fuser thermistor 1 temperature The fuser temperature exceeds 240 C/464 F for 1 s.
- Causes: Installation defectiveness on fuser thermistor 1
Defective PWB - Remedy: Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6030
- Description: Fuser thermistor 1 break error During warming up, fuser thermistor 1 does not detect temperature rise of 1 C/1.8F for 10 s. When the difference of temperature of fuser thermistor 1 and 2 becomes 100C/212F or more.
- Causes: Defective fuser heater 1.
Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Defective fuser heater 1. Check for continuity across each heater. If none, replace the fuser unit.
Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6040
- Description: Fuser heater error
Fuser thermistor 1 detects temperature change of 20C/36F or more for 160 ms 100 times or more since the power is turned on. - Causes: Defective fuser heater 1.
Installation defectiveness on fuser thermistor 1.
Defective PWB - Remedy: Defective fuser heater 1. Check for continuity across each heater. If none, replace the fuser unit.
Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6050
- Description: Abnormally low fuser thermistor 1 temperature
During printing, the temperature at the heat roller lower than 100C/212F is detected continuously for 1 s. - Causes: Defective fuser heater 1.
Defective PWB - Remedy: Defective fuser heater 1. Replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6100
- Description: Fuser heater 2 break
Fuser thermistor 2 detected less than 100C/212F for 120 s during driving. Fuser thermistor 2 deduced less than 150C/302F for 300 s during driving. Fuser thermistor 2 deduced less than 100C/212F for 5 s during driving. - Causes: Defective fuser heater 2.
Defective fuser thermostat 2.
Installation defectiveness on fuser thermistor 2.
Defective PWB. - Remedy: Defective fuser heater 2. Check for continuity across each heater. If none, replace the fuser unit.
Defective fuser thermostat 2. Check for continuity across thermostat. If none, remove the cause and replace the fuser unit.
Installation defectiveness on fuser thermistor 2. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6120
- Description: Abnormally high fuser thermistor 2 temperature
The fuser temperature exceeds 190C/ 374F for 1 s. - Causes: Installation defectiveness on fuser thermistor 2.
Defective PWB - Remedy: Installation defectiveness on fuser thermistor 2. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6130
- Description: Fuser thermistor 2 break error Fuser thermistor 2 detects a temperature of 30 C/86F or lower for 45 s.
- Causes: Installation defectiveness on fuser thermistor 2.
Defective fuser heater 2.
Defective PWB. - Remedy: Installation defectiveness on fuser thermistor 2. Measure the resistance. If it is ∞, replace the fuser unit.
Defective fuser heater 2. Check for continuity across each heater. If none, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6200
- Description: Fuser heater 1 edge break
During warming up, fuser thermistor 1 does not detect temperature rise of 1C/ 1.8F for 10 s. Fuser thermistor 1 does not reach 90F even after 30 s during warming up. - Causes: Defective fuser heater 1.
Defective fuser thermostat 1.
Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Defective fuser heater 1. Check for continuity across each heater. If none, replace the fuser unit.
Defective fuser thermostat 1. Check for continuity across thermostat. If none, remove the cause and replace the fuser unit.
Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6220
- Description: Abnormally high fuser thermistor 1 edge temperature
The fuser temperature exceeds 250C/ 482F for 1 s. - Causes: Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6230
- Description: Fuser thermistor 1 edge break error Fuser thermistor 1 detects a temperature of 40C/104F or lower for 30 s.
- Causes: Defective fuser heater 1.
Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Defective fuser heater 1. Check for continuity across each heater. If none, replace the fuser unit.
Installation defectiveness on fuser thermistor 1. Measure the resistance. If it is ∞, replace the fuser unit.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6400
- Description: Zero-cross signal error
While fuser heater ON/OFF control is performed, the zero-cross signal is not input within 3 s. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC4 on the engine PWB and the connector YC10 on the power souce PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the engine PWB or power source PWB and check for correct operation.
- Code: C6410
- Description: Fuser unit type mismatch problem
Absence of the fuser unit is detected. - Causes: Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. - Remedy: Fuser unit connector inserted incorrectly. Reinsert the fuser unit connector if necessary.
Different type of the fuser unit is installed. Install the correct fuser unit.
- Code: C7000
- Description: Toner motor problem
After driving of the toner motor starts, the error signal is not at the H level for 500 ms continuously. - Causes: Poor contact in the connector terminals.
Broken the gear
Defective toner motor M/C/Y/K.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC26 on the engine PWB and the connector of the toner motor, and the continuity across the connector terminals. Repair or replace if necessary.
Broken the gear. Check visually and replace the gear if necessary.
Defective toner motor M/C/Y/K. Run maintenance item U135 and check if the toner motor operates. If not, replace the toner motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7100
- Description: Toner container motor error
The rated speed achievement signal does not turn to L within 2 s since toner container motor is activated. The rated speed achievement signal is at the H level for 1 s continuously after toner container motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective toner container motor
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC26 on the engine PWB and the connector on the toner container motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective toner container motor. Run maintenance item U030 and check if the toner container motor operates when YC26-A7 (remote signal) on the engine PWB goes low. If not, replace the toner container motor.
Defective engine PWB. Run maintenance item U030 and check if YC26-A7 (remote signal) on the engine PWB goes low. If not, replace the engine PWB.
- Code: C7101
- Description: Toner sensor K problem
Sensor output value of 60 or less or 944 or more continued for 3 s. - Causes: Defective developing unit K.
Defective PWB. - Remedy: Defective developing unit K. Replace the developing unit K.
Defective PWB. Replace the main front PWB or engine PWB and check for correct operation.
- Code: C7102
- Description: Toner sensor C problem Sensor output value of 60 or less or 944 or more continued for 3 s.
- Causes: Defective developing unit C.
Defective PWB. - Remedy: Defective developing unit C. Replace the developing unit C.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C7103
- Description: Toner sensor M problem Sensor output value of 60 or less or 944 or more continued for 3 s.
- Causes: Defective developing unit M.
Defective PWB. - Remedy: Defective developing unit M. Replace the developing unit M.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C7104
- Description: Toner sensor Y problem
Sensor output value of 60 or less or 944 or more continued for 3 s. - Causes: Defective developing unit Y.
Defective PWB - Remedy: Defective developing unit Y. Replace the developing unit Y.
Defective PWB. Replace the sub front PWB or engine PWB and check for correct operation.
- Code: C7200
- Description: Broken internal thermistor wire
An abnormal value is detected in the input data to inner temperature sensor 1. - Causes: Poor contact in the connector terminals
Defective laser scanner unit.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC13 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective laser scanner unit. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7210
- Description: Short-circuited internal thermistor
An abnormal value is detected in the input data to inner temperature sensor 1. - Causes: Poor contact in the connector terminals.
Defective laser scanner unit.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC13 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective laser scanner unit. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7240
- Description: Broken internal thermistor 2 wire
An abnormal value is detected in the input data to inner temperature sensor 2. - Causes: Poor contact in the connector terminals.
Defective engine PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7250
- Description: Short-circuited internal thermistor 2
An abnormal value is detected in the input data to inner temperature sensor 2. - Causes: Poor contact in the connector terminals.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7401
- Description: Developing unit K type mismatch problem
Absence of the developing unit K is detected. - Causes: Developing unit connector inserted incorrectly.
Different type of the developing unit is installed. - Remedy: Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary.
Different type of the developing unit is installed. Install the correct developing unit.
- Code: C7402
- Description: Developing unit C type mismatch problem
Absence of the developing unit C is detected. - Causes: Developing unit connector inserted incorrectly.
Different type of the developing unit is installed. - Remedy: Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary.
Different type of the developing unit is installed. Install the correct developing unit.
- Code: C7403
- Description: Developing unit M type mismatch problem
Absence of the developing unit M is detected. - Causes: Developing unit connector inserted incorrectly.
Different type of the developing unit is installed. - Remedy: Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary.
Different type of the developing unit is installed. Install the correct developing unit.
- Code: C7404
- Description: Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. - Causes: Developing unit connector inserted incorrectly.
Different type of the developing unit is installed - Remedy: Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary.
Different type of the developing unit is installed. Install the correct developing unit.
- Code: C7411
- Description: Drum unit K type mismatch problem
Absence of the drum unit K is detected. - Causes: Drum unit connector inserted incorrectly.
Different type of the drum unit is installed. - Remedy: Drum unit connector inserted incorrectly. Reinsert the drum unit connector if necessary.
Different type of the drum unit is installed. Install the correct drum unit.
- Code: C7412
- Description: Drum unit C type mismatch problem
Absence of the drum unit C is detected. - Causes: Drum unit connector inserted incorrectly.
Different type of the drum unit is installed. - Remedy: Drum unit connector inserted incorrectly. Reinsert the drum unit connector if necessary.
Different type of the drum unit is installed. Install the correct drum unit.
- Code: C7413
- Description: Drum unit M type mismatch problem
Absence of the drum unit M is detected. - Causes: Drum unit connector inserted incorrectly.
Different type of the drum unit is installed. - Remedy: Drum unit connector inserted incorrectly. Reinsert the drum unit connector if necessary.
Different type of the drum unit is installed. Install the correct drum unit.
- Code: C7414
- Description: Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. - Causes: Drum unit connector inserted incorrectly.
Different type of the drum unit is installed. - Remedy: Drum unit connector inserted incorrectly. Reinsert the drum unit connector if necessary.
Different type of the drum unit is installed. Install the correct drum unit.
- Code: C7420
- Description: Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. - Causes: Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed. - Remedy: Transfer belt unit connector inserted incorrectly. Reinsert the transfer belt unit connector if necessary.
Different type of the transfer belt unit is installed. Install the correct transfer belt unit.
- Code: C7800
- Description: Broken external thermistor wire
An abnormal value is detected in the input data to the outer temperature sensor. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC1 on the main front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the main front PWB or engine PWB and check for correct operation.
- Code: C7901
- Description: Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective drum PWB K. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the main front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum PWB K. Replace the drum unit K.
- Code: C7902
- Description: Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective drum PWB C. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum PWB C. Replace the drum unit C.
- Code: C7903
- Description: Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective drum PWB M. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum PWB M. Replace the drum unit M.
- Code: C7904
- Description: Drum Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
- Causes: Defective drum PWB Y.
- Remedy: Poor contact in the connector terminals. Check the connection of connector YC3 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum PWB Y. Replace the drum unit Y.
- Code: C7911
- Description: Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective developing PWB K. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC4 on the main front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective developing PWB K. Replace the developing unit K.
- Code: C7912
- Description: Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective developing PWB C. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective developing PWB C. Replace the developing unit C.
- Code: C7913
- Description: Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective developing PWB M. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective developing PWB M. Replace the developing unit M.
- Code: C7914
- Description: Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes: Poor contact in the connector terminals.
Defective developing PWB Y. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC4 on the sub front PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective developing PWB Y. Replace the developing unit Y.
- Code: C7950
- Description: High voltage control PWB error
A communication error from high voltage control PWB is detected 10 times in succession - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC30 on the engine PWB and the connector on the high voltage control PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the high voltage control PWB or engine PWB and check for correct operation.
- Code: C8020
- Description: Punch motor problem (optional 3000sheet document finisher) The error signal of the punch motor is detected for more than 500 ms while the punch motor is operating.
- Causes: Poor contact in the connector terminals.
Defective punch motor.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the punch PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective punch motor. Replace the punch motor.
Defective PWB. Replace the punch PWB or finisher main PWB and check for correct operation.
- Code: C8030
- Description: Tray upper limit detection problem (optional document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. - Causes: The tray upper limit sensor, paper surface sensor 1/2 connector makes poor contact.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective finisher main PWB. - Remedy: The tray upper limit sensor, paper surface sensor 1/2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective tray upper limit sensor, paper surface sensor 1/2. Replace the sensor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8040
- Description: Belt problem (optional document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. - Causes: The belt sensor, belt solenoid connector makes poor contact.
Defective belt sensor.
Defective belt solenoid.
Defective finisher main PWB. - Remedy: The belt sensor, belt solenoid connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective belt sensor. Replace the belt sensor.
Defective belt solenoid. Replace the belt solenoid.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8050
- Description: Paper conveying belt motor 1 problem (optional 3000-sheet document finisher) Paper conveying belt home position sensor 1 does not turn off within 1.5 s. Paper conveying belt home position sensor 1 does not turn on within 2.5 s. Jam 88 is indicated.
- Causes: Poor contact in the connector terminals.
Defective paper conveying belt home position sensor 1.
Defective paper conveying belt motor 1.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC2 on the inner tray PWB and the connector on paper conveying belt motor 1, and the continuity across the connector terminals. Repair or replace if necessary.
Defective paper conveying belt home position sensor 1. Replace paper conveying belt home position sensor 1.
Defective paper conveying belt motor 1. Replace paper conveying belt motor 1.
Defective PWB. Replace the inner tray PWB or finisher main PWB and check for correct operation.
- Code: C8060
- Description: Paper conveying belt motor 2 problem (optional 3000-sheet document finisher)
Paper conveying belt home position sensor 2 does not turn off within 1.5 s. Paper conveying belt home position sensor 2 does not turn on within 1.5 s. - Causes: Poor contact in the connector terminals.
Defective paper conveying belt home position sensor 2.
Defective paper conveying belt motor 2.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the inner tray PWB and the connector on paper conveying belt motor 2, and the continuity across the connector terminals. Repair or replace if necessary.
Defective paper conveying belt home position sensor 2. Replace paper conveying belt home position sensor 2.
Defective paper conveying belt motor 2. Replace paper conveying belt motor 2.
Defective PWB. Replace the inner tray PWB or finisher main PWB and check for correct operation.
- Code: C8070
- Description: Inner tray communication error (optional 3000-sheet document finisher)
Communication with the inner tray is not possible although the connection is detected. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 and YC24 on the finisher main PWB and the connector YC1 and YC4 on the inner tray PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the inner tray PWB or finisher main PWB and check for correct operation.
- Code: C8140
- Description: Main tray problem (optional 3000sheet document finisher)
The main tray is not detected by the main tray upper limit detection sensor or the main tray paper upper surface detection sensor within 20 s since the tray has started ascending. The main tray upper limit detection sensor or the main tray paper upper surface detection sensor is not detected to be turned off in 20 s after the main tray has descended. The main tray low limit detection sensor is not detected to be turned on in 20 s after the main tray has descended. During main tray ascent, the main tray upper limit detection sensor or the main tray paper upper surface detection sensor stays on for more than 2 s.
Tray elevation motor problem (optional document finisher) The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. - Causes: Poor contact in the connector terminals.
Defective main tray motor.
Defective main tray upper limit detection sensor/main tray paper upper surface detection sensor/main tray lower limit detection sensor.
Defective finisher main PWB.
The tray elevation motor connector makes poor contact.
The tray elevation motor malfunctions.
The tray lower limit sensor, paper surface sensor 1/2 connector makes poor contact.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC11 on the finisher main PWB and the connector on the main tray motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective main tray motor. Replace the main tray motor.
Defective main tray upper limit detection sensor/main tray paper upper surface detection sensor/main tray lower limit detection sensor. Replace the sensor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
The tray elevation motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
The tray elevation motor malfunctions. Replace the tray elevation motor.
The tray lower limit sensor, paper surface sensor 1/2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective tray lower limit sensor, paper surface sensor 1/2. Replace the sensor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8170
- Description: Side registration motor 1 problem (optional 3000-sheet document finisher)
When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3 s passed. Jam 88 is indicated. - Causes: Poor contact in the connector terminals.
Defective side registration motor 1.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC2 on the inner tray PWB and the connector on side registration motor 1, and the continuity across the connector terminals. Repair or replace if necessary.
Defective side registration motor 1. Replace side registration motor 1.
Defective PWB. Replace the inner tray PWB or finisher main PWB and check for correct operation.
- Code: C8180
- Description: Side registration motor 2 problem (optional 3000-sheet document finisher)
When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3 s passed. Jam 88 is indicated. - Causes: Poor contact in the connector terminals.
Defective side registration motor 2.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the inner tray PWB and the connector of side registration motor 2, and the continuity across the connector terminals. Repair or replace if necessary.
Defective side registration motor 2. Replace side registration motor 2.
Defective PWB. Replace the inner tray PWB or finisher main PWB and check for correct operation.
- Code: C8210
- Description: Stapler moving motor 1 error (optional 3000-sheet document finisher) When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 1.5 s passed.
Stapler problem (optional document finisher) Jam 82 is indicated. - Causes: Poor contact in the connector terminals.
Defective stapler moving motor 1.
Defective finisher main PWB.
The stapler connector makes poor contact.
The stapler is blocked with a staple.
The stapler is broken.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC9 on the finisher main PWB and the connector of stapler moving motor 1, and the continuity across the connector terminals. Repair or replace if necessary.
Defective stapler moving motor 1. Replace stapler moving motor 1.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
The stapler connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
The stapler is blocked with a staple. Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.
The stapler is broken. Replace the stapler and check for correct operation.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8220
- Description: Stapler moving motor 2 error (optional 3000-sheet document finisher)
When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3.5 s passed. - Causes: Poor contact in the connector terminals.
Defective stapler moving motor 2.
Defective staple relay PWB.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the finisher main PWB and the connector of staple relay PWB and stapler moving motor 2, and the continuity across the connector terminals. Repair or replace if necessary.
Defective stapler moving motor 2. Replace stapler moving motor 2.
Defective staple relay PWB. Replace the staple relay PWB and check for correct operation.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8230
- Description: Stapler motor problem (optional 3000sheet document finisher)
Jam 82 is indicated. - Causes: Poor contact in the connector terminals.
Defective stapler motor.
Defective staple relay PWB.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the finisher main PWB and the connector of staple relay PWB and stapler motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective stapler motor. Replace the stapler motor.
Defective staple relay PWB. Replace the staple relay PWB and check for correct operation.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8300
- Description: Center-folding unit communication error (optional center-folding unit of 3000-sheet document finisher)
Communication with the center-folding unit is not possible although the connection is detected. - Causes: Poor contact in the connector terminals.
Defective centerfold set switch.
Defective centerfold main PWB.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 and YC20 on the finisher main PWB and the connector YC1 and YC2 on the centerfold main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold set switch. Replace the centerfold set switch.
Defective centerfold main PWB. Replace the centerfold main PWB and check for correct operation.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8310
- Description: Centerfold side registration motor 2 problem (optional center-folding unit of 3000-sheet document finisher)
The home position is not detected when initial operation even if 1 s passed. - Causes: Poor contact in the connector terminals.
Defective centerfold side registration motor 2.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the centerfold main PWB and the connector of centerfold side registration motor 2, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold side registration motor 2. Replace centerfold side registration motor 2.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
- Code: C8320
- Description: Centerfold paper conveying belt motor problem (optional center-folding unit of 3000-sheet document finisher)
The home position is not detected when initial operation even if 2.5 s passed.
Adjustment motor 2 problem (optional document finisher) The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. - Causes: Poor contact in the connector terminals.
Defective centerfold paper conveying belt motor 1/2.
Defective PWB
The adjustment sensor 2, adjustment motor 2 connector makes poor contact.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6, YC7 on the centerfold main PWB and the connector of centerfold paper conveying belt motor 1/2, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold paper conveying belt motor 1/2. Replace centerfold paper conveying belt motor 1/2.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
The adjustment sensor 2, adjustment motor 2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective adjustment sensor 2. Replace the adjustment sensor 2.
Defective adjustment motor 2. Replace the adjustment motor 2.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8330
- Description: Blade motor problem (optional center-folding unit of 3000-sheet document finisher)
The home position is not detected when initial operation even if 1.5 s passed
Adjustment motor 1 problem (optional document finisher) The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. - Causes: Poor contact in the connector terminals.
Defective blade motor.
Defective PWB
The adjustment sensor 1, adjustment motor 1 connector makes poor contact.
Defective adjustment sensor 1.
Defective adjustment motor 1.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the centerfold main PWB and the connector of the blade motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective blade motor. Replace the blade motor.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
The adjustment sensor 1, adjustment motor 1 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective adjustment sensor 1. Replace the adjustment sensor 1.
Defective adjustment motor 1. Replace the adjustment motor 1.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8340
- Description: Centerfold staple motor problem (optional center-folding unit of 3000sheet document finisher)
Jam 89 is indicated. - Causes: Poor contact in the connector terminals.
Defective centerfold staple motor.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC9 on the centerfold main PWB and the connector of the centerfold staple motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold staple motor. Replace the centerfold staple motor.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
- Code: C8350
- Description: Centerfold side registration motor 1 problem (optional center-folding unit of 3000-sheet document finisher)
The home position is not detected when initial operation even if 1 s passed.
Roller motor problem (optional document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. - Causes: Poor contact in the connector terminals.
Defective centerfold side registration motor 1.
Defective PWB.
The roller sensor, roller motor connector makes poor contact.
Defective roller sensor.
Defective roller motor.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 on the centerfold main PWB and the connector of centerfold side registration motor 1, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold side registration motor 1. Replace centerfold side registration motor 1.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
The roller sensor, roller motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective roller sensor. Replace the roller sensor.
Defective roller motor. Replace the roller motor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8360
- Description: Centerfold main motor problem (optional center-folding unit of 3000sheet document finisher)
The motor lock signal is detected above 1 s during driving the centerfold main motor.
Slide motor problem (optional document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. - Causes: Poor contact in the connector terminals.
Defective centerfold main motor.
Defective PWB.
The slide sensor, slide motor connector makes poor contact.
Defective slide sensor
Defective slide motor.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC12 on the centerfold main PWB and the connector of the centerfold main motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective centerfold main motor. Replace the centerfold main motor.
Defective PWB. Replace the centerfold main PWB or finisher main PWB and check for correct operation.
The slide sensor, slide motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective slide sensor. Replace the slide sensor.
Defective slide motor. Replace the slide motor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8440
- Description: Sensor adjusting problem (optional document finisher)
The sensor cannot be adjusted within the specified range. - Causes: The paper entry sensor connector makes poor contact.
Defective paper entry sensor.
The optical path of the paper entry sensor is blocked by foreign matter.
Defective finisher main PWB. - Remedy: The paper entry sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective paper entry sensor. Replace the paper entry sensor and check for correct operation.
The optical path of the paper entry sensor is blocked by foreign matter. Remove the foreign matter.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8460
- Description: EEPROM problem (optional document finisher)
Reading from or writing to EEPROM cannot be performed. - Causes: Defective EEPROM or finisher main PWB.
- Remedy: Replace the finisher main PWB and check for correct operation.
- Code: C8500
- Description: Mailbox communication error (optional mailbox of 3000-sheet document finisher)
Communication with the mailbox is not possible although the connection is detected. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of the connector of the mailbox and the connector YC7 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the mailbox main PWB or finisher main PWB and check for correct operation.
- Code: C8510
- Description: Mailbox drive motor problem (optional mailbox of 3000-sheet document finisher) The motor lock signal is detected above 500 ms during driving the mailbox drive motor.
- Causes: Poor contact in the connector terminals.
Defective mailbox drive motor
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the mailbox main PWB and the connector of the mailbox drive motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective mailbox drive motor. Replace the mailbox drive motor.
Defective PWB. Replace the mailbox main PWB or finisher main PWB and check for correct operation.
- Code: C8800
- Description: Document finisher communication error (optional 3000-sheet document finisher)
A communication error from document finisher is detected 10 times in succession. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the engine PWB and the connector on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the finisher main PWB or engine PWB and check for correct operation.
- Code: C8900
- Description: Backup memory data problem (optional 3000-sheet document finisher)
Read and write data does not match 3 times in succession. - Causes: Poor contact in the connector terminals.
EEPROM installed incorrectly.
Defective finisher main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the finisher main PWB and the connector of the machine, and the continuity across the connector terminals. Repair or replace if necessary.
EEPROM installed incorrectly. Install EEPROM correctly.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8910
- Description: Backup memory data problem (optional of 3000-sheet document finisher)
Read and write data does not match 3 times in succession. - Causes: Poor contact in the connector terminals
Defective punch PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the punch PWB and the connector YC4 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective punch PWB. Replace the punch PWB and check for correct operation.
- Code: C8930
- Description: Backup memory data problem (optional center-folding unit of 3000sheet document finisher)
Read and write data does not match 3 times in succession. - Causes: Poor contact in the connector terminals
EEPROM installed incorrectly.
Defective centerfold main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the centerfold main PWB and the connector YC5 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
EEPROM installed incorrectly. Install EEPROM correctly.
Defective centerfold main PWB. Replace the centerfold main PWB and check for correct operation.
- Code: C9000
- Description: DP communication problem (optional DP)
A communication error is detected. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the ISM PWB and the connector of the DP, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the DP driver PWB or ISM PWB and check for correct operation.
- Code: C9040
- Description: DP lift motor going up error (optional DP)
The tray upper limit switch does not turn on within 2 s of DP lift motor turning on. - Causes: Loose connection of the DP lift motor connector.
Malfunction of the DP lift motor.
Loose connection of the tray upper limit switch connector.
Malfunction of the tray upper limit switch.
Defective DP driver PWB. - Remedy: Loose connection of the DP lift motor connector. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Malfunction of the DP lift motor. Replace the DP lift motor and check for correct operation.
Loose connection of the tray upper limit switch connector. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Malfunction of the tray upper limit switch. Replace the tray upper limit switch and check for correct operation.
Defective DP driver PWB. Replace the DP driver PWB and check for correct operation.
- Code: C9050
- Description: DP lift motor going down error (optional DP)
The tray lower limit switch does not turn on within 2 s of DP lift motor turning on. - Causes: Loose connection of the DP lift motor connector.
Malfunction of the DP lift motor.
Loose connection of the tray lower limit switch connector.
Malfunction of the tray lower limit switch.
Defective DP driver PWB. - Remedy: Loose connection of the DP lift motor connector. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Malfunction of the DP lift motor. Replace the DP lift motor and check for correct operation.
Loose connection of the tray lower limit switch connector. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Malfunction of the tray lower limit switch. Replace the tray lower limit switch and check for correct operation.
Defective DP driver PWB. Replace the DP driver PWB and check for correct operation.
- Code: C9060
- Description: DP EEPROM error (optional DP)
Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. - Causes: Defective DP main PWB.
Device damage of EEPROM. - Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C9070
- Description: Communication problem between DP and SHD (optional DP)
A communication error is detected. - Causes: Loose connection of the SHD PWB.
Defective SHD PWB. - Remedy: Loose connection of the SHD PWB. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective SHD PWB. Replace the SHD PWB and check for correct operation.
- Code: C9080
- Description: Communication problem between DP and CIS (optional DP)
A communication error is detected. - Causes: Loose connection of CIS.
Defective CIS. - Remedy: Loose connection of CIS. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective CIS. Replace CIS and check for correct operation.
- Code: C9500-C9550
- Description: Contact the Service Administrative Division.
- Causes:
- Remedy: Contact the Service Administrative Division.
- Code: F000
- Description: Operation panel PWB communication error
- Causes: Firmware upgrade error
Defective main PWB.
Defective main operation panel PWB. - Remedy: Ffirmware upgrade error Execute again upgrading. Replace the main firmware DIMM with the latest one and then execute again upgrading.
Defective main PWB. Replace the main PWB and check for correct operation.
Defective main operation panel PWB. Replace the main operation panel PWB and check for correct operation.
- Code: F040
- Description: Engine PWB communication error
- Causes: Firmware upgrade error
Defective main PWB.
Defective engine PWB. - Remedy: Ffirmware upgrade error Only for engine firmware, execute upgrading using USB memory in which software for 40/ 40, 50/40 ppm model and for 25/25, 30/30 ppm model are stored individually.
Defective main PWB. Replace the main PWB and check for correct operation.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: F041
- Description: Scanner PWB communication error
- Causes: Defective main PWB.
Defective ISM PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Defective ISM PWB. Replace the ISM PWB and check for correct operation.
- Code: F050
- Description: Engine ROM checksum error
- Causes: Defective engine PWB
- Remedy: Replace the engine PWB and check for correct operation.
- Code: F090
- Description: Fax control PWB communication error
- Causes: Defective main PWB.
- Remedy: Replace the main PWB and check for correct operation.
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Catalog
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Sign In
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Contacts
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Forum
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Eng
- Error Codes
- Kyocera
- TASKalfa 300ci
- Code C2201
- Code: C2201
- Description: Drum motor K steady-state error
Drum motor K does not keep the steady-state speed for 5 s successively since the motor is stabilized. - Causes: Poor contact in the connector terminals.
Defective drum motor K.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC8 on the motor control PWB and the connector of the drum motor K, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum motor K. Replace the drum motor K.
Defective PWB. Replace the motor control PWB or engine PWB and check for correct operation.
Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
Processing with the fax software was disabled due to a hardware problem.
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
Defective FAX control PWB.
For data in which the MAC address is invalid.
Defective flash memory.
Defective engine PWB.
Defective main PWB.
Defective main PWB.
Detecting engine PWB EEPROM communication error.
Defective engine PWB.
Device damage of EEPROM.
Defective engine PWB.
A checksum error is detected in the main and engine backup memories for the billing counters.
Defective PWB.
Machine number of main and engine does not match.
A communication error is detected 10 times in succession.
JAM05 is detected twice.
A checksum error occurred with the program of the FAX control PWB.
Defective FAX control PWB.
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
Defective main PWB.
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
Defective FAX control PWB or main PWB.
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB.
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB.
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB.
A communication error is detected 10 times in succession.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB.
When writing the data, the write data and the read data is not continuously in agreement 5 times.
Device damage of EEPROM.
Stable OFF is detected for 1 s continuously after main motor stabilized.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
The main motor is not stabilized within 2 s after driving starts.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes.
Defective drive transmission system.
Defective motor.
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes.
Defective drive transmission system.
Defective motor.
Defective PWB.
Developer motor K is not stabilized within 2 s since the motor is activated.
Defective drive transmission system.
Defective motor.
Defective PWB.
Developer motor YCM is not stabilized within 2 s since the motor is activated.
Defective drive transmission system.
Defective motor.
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes.
Defective drive transmission system.
Defective motor.
Defective PWB.
Fuser motor is not stabilized within 2 s since the motor is activated.
Defective drive transmission system.
Defective motor.
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes.
Defective drive transmission system.
Defective motor.
Defective PWB.
Conveying motor is not stabilized within 2 s since the motor is activated.
Defective drive transmission system.
Defective motor.
Defective PWB.
When the PF drive motor is driven, error signal is detected continuously for 1 s.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.
When the TC belt motor is driven, error signal is detected continuously for 1 s.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.
The home position is not correct when the power is turned on or at the start of copying using the table.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB.
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB.
An error code is detected 3 times in succession.
Defective CCD PWB.
Defective main PWB.
The polygon motor is not stabilized within 10 s after driving starts.
Defective polygon motor.
Defective engine PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes.
Defective motor
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes.
Defective motor
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes.
Defective motor
Defective PWB.
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes.
Defective motor
Defective PWB.
Stable OFF is detected for 1 s continuously after polygon motor stabilized.
Defective polygon motor.
Defective engine PWB.
Polygon motor (K) is not stabilized within 10 s since the motor is activated.
Defective motor.
Defective PWB.
Polygon motor (C) is not stabilized within 10 s since the motor is activated.
Defective motor.
Defective PWB.
Polygon motor (M) is not stabilized within 10 s since the motor is activated.
Defective motor.
Defective PWB.
Polygon motor (Y) is not stabilized within 10 s since the motor is activated.
Defective motor.
Defective PWB.
BD is not detected within 1 s after polygon motor stabilized.
Defective APC PWB.
Defective BD PWB.
Defective main PWB.
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
Defective drive transmission system.
Defective motor. Defective PWB.
Defective main PWB or engine PWB.
A communication error is detected 10 times in succession.
Defective PWB.
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
6020
6030
6050
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature
Defective triac.
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB.
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.
The fuser temperature exceeds 200 °C/392 °F for 1 s.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB.
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB.
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
The fuser temperature exceeds 240 °C/464 °F for 1 s
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
While fuser heater control is performed, the zero-cross signal is not input within 3 s.
Defective power source PWB or engine PWB.
Absence of the fuser unit is detected.
Different type of the fuser unit is installed.
The belt was detected to stop for 1 s continuously during motor remote is on.
Defective IH belt.
Defective IH PWB.
Defective engine PWB.
Defective PWB.
Defective PWB.
Defective PWB.
Defective PWB.
Absence of the developing unit K is detected.
Different type of the developing unit is installed.
Defective PWB.
Absence of the developing unit C is detected.
Different type of the developing unit is installed.
Defective PWB.
Absence of the developing unit M is detected.
Different type of the developing unit is installed.
Defective PWB.
Absence of the developing unit Y is detected.
Different type of the developing unit is installed.
Defective PWB.
Absence of the drum unit K is detected.
Different type of the drum unit is installed.
Defective PWB.
Absence of the drum unit C is detected.
Different type of the drum unit is installed.
Defective PWB.
Absence of the drum unit M is detected.
Different type of the drum unit is installed.
Defective PWB.
Absence of the drum unit Y is detected.
Different type of the drum unit is installed.
Defective PWB.
Absence of the transfer belt unit is detected.
Different type of the transfer belt unit is installed.
Defective PWB.
Defective PWB.
Defective PWB.
When ID sensor 2 detected CTD is 500 or less.
Defective PWB.
When ID sensor 2 detected CTD is 500 or less.
Defective PWB.
When ID sensor 2 detected CTD is 500 or less.
Defective PWB.
When ID sensor 2 detected CTD is 500 or less.
Defective PWB.
Color registration correction was failed.
Defective PWB.
The thermistor output value is 0.3 V or less.
Defective temperature sensor.
The thermistor output value is 3 V or more.
Defective temperature sensor.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective drum unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective drum unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective drum unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective drum unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective drum unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective developer unit.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective developing PWB.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective developing PWB.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective developing PWB.
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective developing PWB.
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
The belt sensor does not turn on/off within specified time of the belt solenoid turning on.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB.
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
Jam 7012 or 7023 is indicated.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB.
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB.
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on.
Defective adjustment sensor 1.
Defective adjustment motor 1.
The roller sensor does not turn on/off within specified time of the roller motor turning on.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB.
The slide sensor does not turn on/off within specified time of the slide motor turning on.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB.
Reading from or writing to EEPROM cannot be performed.
A communication error is detected 10 times in succession.
Defective DF main PWB.
Defective engine PWB.
A communication error is detected 10 times in succession.
Defective bridge PWB.
Defective engine PWB.
Defective DF main PWB.
Defective bridge PWB.
A communication error is detected 10 times in succession.
Defective DP main PWB.
Device damage of EEPROM.
Defective operation panel PWB.
Defective engine PWB.
Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.
К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.
Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.
Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно
Код ошибки |
Значение ошибки |
Решение проблемы |
E-0001 (E1) |
Поврежден чип картриджа либо установлен неоригинальный картридж. |
Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»). |
E-0002 (E2) |
Регион использования картриджа и принтера не совпадают. |
Замените чип или прошейте принтер Kyocera. |
E-0003 (E3) |
Заполнена память принтера или МФУ Kyocera. |
Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны). |
E-0007 (E7) |
Тонер-картридж Kyocera израсходовал ресурс красящего вещества. |
Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]). |
E-0008 (E8) |
Открыта крышка принтера либо не работает датчик закрытия крышек устройства. |
Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика. |
E-0009 (E9) |
Лоток приема бумаги полон. |
Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт]. |
E-0012 (E12) |
Ошибка памяти принтера Kyocera. |
Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера. |
E-0014 (E14) |
Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera). |
Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы. |
E-0015 (E15) |
Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera. |
Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер. |
E-0017 (E17) |
Ошибка передачи данных. |
Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool. |
E-0018 (E18) |
Очередь печати заполнена. |
Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера. |
E-0019 (E19) |
Неверный формат печати. |
Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги. |
J-0000 (jam0000) |
Замятие бумаги за задней крышкой. |
Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку. |
J-0501 (jam0501) |
Бумага застряла в принтере Kyocera |
Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой). |
J-0511 (jam0511) |
Принтер Kyocera замял бумагу. |
Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги. |
C7990 |
Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB. |
Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику. |
F248 |
Ошибка обработки отпечатываемого материала. |
Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства). |
PF |
Отсутствует бумага в лотке подачи. |
Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом. |
1101 |
Ошибка сканирования через сеть из-за неправильного имени SMTP сервера. |
Пропишите DNS-адреса помимо прочих настроек печати по сети. |
1102 |
Некорректная настройка сканера для работы через сеть |
Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:
Логин и пароль нужны обязательно, если их нет, то следует создать. |
2101 |
Ошибка передачи данных при сканировании через сеть. |
Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр. |
Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.
Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре
Код ошибки |
Значение ошибки |
Решение проблемы |
0030 |
Неисправность платы управления факсом принтера. |
Замена платы. |
0100 |
Неисправность платы управления или флеш-памяти принтера. |
Замена платы. |
0120 |
Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера. |
Замена платы. |
0190 |
Неисправность платы управления или флеш-памяти принтера. |
Замена платы. |
0630 |
Неисправность платы управления принтера. |
Замена платы. |
1020 |
Неисправность мотора, привода или отсутствие контакта. |
Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора. |
1040 |
Неисправность мотора, привода или отсутствие контакта. |
Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора. |
2000 |
Неисправность главной платы управления, соединительного кабеля или привода принтера. |
Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату. |
3100 (C3100) |
Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений. |
Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера. |
3101 |
Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP. |
Проверить соединения, правильно настроить параметры сети. |
3300 |
Неисправность главной платы, датчика CIS или соединительного кабеля. |
Проверить контакты, заменить плату или датчик. |
3500 |
Неисправность главной платы или нарушение соединения контактов. |
Проверить контакты, заменить плату. |
4000 (C4000) |
Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера. |
Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера. |
4200 |
Неисправность главной платы, блока сканера или датчика BD. |
Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера. |
6000 (С6000) |
Неисправность главной платы, термостата, печки или нарушение соединения контактов. |
Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д. |
6020 |
Сгорание термистора или главной платы. |
Замена термистора или главной платы. |
6030 |
Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта. |
Проверить соединения. Заменить плату, термостат или термистор. |
6400 |
Неисправность главной платы, отсутствие питания или контакта. |
Заменить плату или источник питания. |
F000 |
Неисправность главной платы или отсутствие контакта. |
Проверить соединение ремня безопасности. Заменить ремень или плату управления. |
F020 |
Неисправность элементов памяти принтера. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. |
F040 |
Неисправность главной платы принтера. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. |
F05D |
Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera. |
F245 F246 F247 F375 |
Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания. |
Нужно перепрошить принтер специальной сервисной микропрограммой. |
Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):
- Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
- Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
- Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.
Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.
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Ошибки Kyocera ECOSYS M2030dn
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Ошибки Kyocera FS1030MFP
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Ошибки Kyocera TASKalfa 552ci
Ошибки Kyocera TASKalfa 5550ci
Ошибки Kyocera TASKalfa 5551ci
Ошибки Kyocera TASKalfa 6002i
Ошибки Kyocera TASKalfa 6003i
Ошибки Kyocera TASKalfa 6052ci
Ошибки Kyocera TASKalfa 6053ci
Ошибки Kyocera TASKalfa 620
Ошибки Kyocera TASKalfa 6500i
Ошибки Kyocera TASKalfa 6501i
Ошибки Kyocera TASKalfa 650c
Ошибки Kyocera TASKalfa 6550ci
Ошибки Kyocera TASKalfa 6551ci
Ошибки Kyocera TASKalfa 7002i
Ошибки Kyocera TASKalfa 7003i
Ошибки Kyocera TASKalfa 7052ci
Ошибки Kyocera TASKalfa 7353ci
Ошибки Kyocera TASKalfa 750c
Ошибки Kyocera TASKalfa 7550ci
Ошибки Kyocera TASKalfa 7551ci
Ошибки Kyocera TASKalfa 8000i
Ошибки Kyocera TASKalfa 8001i
Ошибки Kyocera TASKalfa 8002i
Ошибки Kyocera TASKalfa 8003i
Ошибки Kyocera TASKalfa 8052ci
Ошибки Kyocera TASKalfa 820
Ошибки Kyocera TASKalfa 8353ci
Ошибки Kyocera TASKalfa 9002i
Ошибки Kyocera TASKalfa 9003i
C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить C0170 Ошибка счетчика 1. Неисправность control PWB.
2. Повреждения данных PWB EEPROM (U17)
1. Заменить плату управления PWB.
2. Обратиться в сервис обслуживания
C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.
2. Повреждения данных PWB EEPROM (U17)
1. U004 Задать номер.
2. Обратиться в сервис обслуживания
C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги
2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.
3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.
4. Неисправность control PWB
1. Еще раз внимательно прочитайте инструкцию по установке.
2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.
4. Заменить плату управления PWB.
C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса.
2. Неисправность в системе управления факсом PWB
1. Установить программное обеспечение для факса.
2. Заменить плату управления факсом PWB
C0840 Неисправность RTС Расхождение во времени между RTC и текущим пять и более лет. 1. Неисправность control PWB
2. Отсоединена батарея.
1. Заменить плату управления PWB.
2. Визуально проверить и при необходимости исправить.
C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток Неправильная установка FAX control PWB Переставить FAX control PWB C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.
2. Неисправен привод основного двигателя.
3. Неисправен двигатель.
4. Неисправность control PWB
1. Вставьте разъем. Проверьте целостность кабеля.
2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.
3. Заменить.
4. Заменить.
C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).
2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.
3. Неисправность датчика исходного положения.
4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.
1. Заменить блок сканера ISU
2. Переставить FFC. Проверить на разрыв, при необходимости заменить.
3. Заменить датчик.
4. Вставьте разъем. Проверьте целостность кабеля.
C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.
2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.
4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.
5. Лампа экспонирования вышла из строя.
6. Неисправен светодиодный привод.
1. Переустановите FFC. Проверьте целостность, при необходимости замените.
2. Заменить блок сканера.
3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
5. Заменить лампу.
6. Заменить привод.
C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
2. Лампа экспонирования вышла из строя.
3. Неисправность CCD PWB
4. Неисправность control PWB
1. Заменить блок сканера.
2. Заменить лампу.
3. Заменить CCD PWB
4. Заменить control PWB
C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
2. Неисправность CCD PWB.
3. Неисправность control PWB
1. Заменить блок сканера (ISU).
2. Заменить CCD PWB
3. Заменить control PWB
C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.
2. Неисправен блок лазерного сканера.
3. Неисправность control PWB
1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
2. Заменить блок сканера.
3. Заменить control PWB
C4200 Ошибка BD (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.
2. Неисправен блок лазерного сканера.
1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.
2. Заменить блок сканера.
C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.
2. Плохой контакт в местах подключения нагревателя термоблока.
3. Термисторы фьюзера установлены неправильно.
4 . Срабатывает термореле
5. Нагреватель фьюзера установлен неправильно
6. Выход из строя термо-элемента
1. Проверьте контакты.
2. Проверьте контакты.
3. Заменить блок закрепления
4. Заменить блок закрепления
5. Заменить блок закрепления
6. Заменить блок закрепления
C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.
2. Неисправен шлейф термистора
3. Термистор установлен некорректно
4. Срабатывает термореле
Проверить контакты
Заменить блок закрепления
C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен
2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)
3. Неисправен источник питания PWB
4. Неисправность control PWB
1. Переподключите коннектор.Убедитесь что кабель не поврежден.
2. Переподключите коннектор
3. Заменить источник питания
4. Заменить control PWB
C7990 Бункер отработки переполнен Датчик тонера обнаружил, что бункер для отработки переполнен 1. Бункер отработки драм-юнита переполнен.
2. Неисправен датчик отработки
3. Неисправность control PWB
1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.
2. Замените датчик.
3. Заменить control PWB
4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)
F000 Ошибка связи control PWB — панель управления PWB 1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).
2. Неисправность панели управления
3. Неисправность control PWB
1. Переподключите коннектор.Убедитесь что кабель не поврежден.
2. Замените панель.
3. Заменить control PWB
F020 Ошибка контрольной суммы RAM control PWB 1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB
2. Неисправность платы расширения памяти (DIMM)
1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
2. Замените плату расширения (DIMM)
F040 Ошибка связи control PWB двигателя Обнаружена ошибка связи Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB F041 Ошибка связи между гланой платой управления и платой управления сканером Обнаружена ошибка связи Неисправна главная плата управления или управления сканером Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB F050 Ошибка контрольной суммы платы управления двигателем 1. Такие ошибки могут происходить при обновлении прошивки control PWB
2. Неисправность control PWB
1. Скачайте прошивку снова
2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
F186 Ошибка управления видеоданными главной панели управления Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
Японский бренд Kyocera предлагает покупателям отличную качественную копировальную и печатающую технику. Ее можно использовать как дома, так и в офисе. Но что делать, если появились ошибки принтера Kyocera FS 1020 MFP или других моделей? Ведь печатать или сканировать нужно почти каждый день, и работа сильно задерживается из-за неисправностей. Рассмотрим основные проблемы и то, как можно их исправить самостоятельно.
Принтер Kyocera
Самые распространенные коды ошибок принтеров Kyocera
Слово «ошибка» в английском языке будет «error», поэтому практически все коды начинаются с заглавной Е.
Итак, какие же ошибки могут возникнуть в принтерах Kyocera FS 1020MFP японского производства:
1.Е-0002. Обозначает, что картридж с тонером не подходит устройству по региональной спецификации. Нужно использовать другой картридж.
2.Е-0003. Эта ошибка указывает на переполнение памяти сканера. Вам будут доступны только последние отсканированные изображения. Чтобы устранить ошибку Е-0003, нужно очистить память сканера. Для этого нажать Стоп/Сброс.
Очистка памяти
3.Е-0007. Означает, что не хватает краски для печатания. Исправляется код 07 просто – нужно добавить тонер.
4.При открытой задней или передней крышке МФУ Kyocera не работает и выдает ошибку с кодом Е-0008.
5.После печатания или копирования большого количества бумаги (сто листов), если лоток не освободить, появится ошибка Е-0009 принтера Kyocera. Нужно извлечь листы и нажать для продолжения работы кнопку Старт.
6.Иногда выдается код Е-0012, который означает, что задание невозможно выполнить по причине нехватки оперативной памяти. Для решения проблемы нужно сменить разрешающую способность печати с 1200 на 600. Как это сделать, описано в инструкции.
7.При появлении кода Е-0014 нужно положить во входной лоток бумагу необходимого формата. Размер листов определяется драйвером принтера.
8.Если вы забыли подсоединить сетевой или USB-кабель, принтер выдаст ошибку с кодом Е-0015. Нужно нажать Стоп/Сброс, подключить кабель и еще раз нажать эту кнопку.
Замена тубы с тонером
В японских принтерах Kyocera FS 1020MFP могут возникать ошибки и описанные в предыдущем разделе, и специфические. Обо всех кодах можно узнать из инструкции по эксплуатации.
Код C7990
Этот номер ошибки в моделях типа FS 1020MFP указывает на поступление сигнала о том, что резервуар тонера переполнен.
Ошибка C7990
Причин для ошибки C7990 может быть три:
•неисправна плата PWB;
•неисправен сенсор количества краски;
•бункер действительно переполнен – рекомендуется заменить блок фотобарабана.
Блок фотобарабана
В первых двух случаях нужно обращаться в сервисный центр.
В третьем же случае появления кода C7990, если ресурс барабана еще не закончен, можно очистить бункер от краски. Делают это так:
1.Открывают переднюю крышку и вытаскивают блок проявки.
2.Достают фотобарабан.
3.Аккуратно открывают крышку бункера и удаляют краску.
4.Собирают аппарат в обратном порядке.
Как видно, ошибка С7990 принтера Kyocera легко устраняется самостоятельно, и обращаться к специалистам нужно лишь тогда, когда действительно неисправны платы.
Другие неисправности
Возможно появление и таких кодов:
•C-F040. Нужно выключить и снова включить прибор путем нажатия кнопки питания.
•J-0511. Код свидетельствует о том, что бумага застряла под задней крышкой. Инструкция описывает, как извлечь бумагу, в соответствующем разделе.
•PF. Принтер сигнализирует о том, что нужно добавить листов во входной лоток.
Как видно, принтеры японской компании Kyocera редко ломаются. В основном ошибки выдаются из-за неправильной или невнимательной эксплуатации. Поправить их можно и самостоятельно, но если вы не уверены в своих силах, лучше обратитесь к специалисту.
2. Повреждения данных PWB EEPROM (U17)
2. Обратиться в сервис обслуживания
2. Повреждения данных PWB EEPROM (U17)
2. Обратиться в сервис обслуживания
2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.
3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.
4. Неисправность control PWB
2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.
4. Заменить плату управления PWB.
2. Неисправность в системе управления факсом PWB
2. Заменить плату управления факсом PWB
2. Отсоединена батарея.
2. Визуально проверить и при необходимости исправить.
2. Неисправен привод основного двигателя.
3. Неисправен двигатель.
4. Неисправность control PWB
2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.
3. Заменить.
4. Заменить.
2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.
3. Неисправность датчика исходного положения.
4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.
2. Переставить FFC. Проверить на разрыв, при необходимости заменить.
3. Заменить датчик.
4. Вставьте разъем. Проверьте целостность кабеля.
2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).
3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.
4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.
5. Лампа экспонирования вышла из строя.
6. Неисправен светодиодный привод.
2. Заменить блок сканера.
3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.
5. Заменить лампу.
6. Заменить привод.
2. Лампа экспонирования вышла из строя.
3. Неисправность CCD PWB
4. Неисправность control PWB
2. Заменить лампу.
3. Заменить CCD PWB
4. Заменить control PWB
2. Неисправность CCD PWB.
3. Неисправность control PWB
2. Заменить CCD PWB
3. Заменить control PWB
2. Неисправен блок лазерного сканера.
3. Неисправность control PWB
2. Заменить блок сканера.
3. Заменить control PWB
2. Неисправен блок лазерного сканера.
2. Заменить блок сканера.
2. Плохой контакт в местах подключения нагревателя термоблока.
3. Термисторы фьюзера установлены неправильно.
4 . Срабатывает термореле
5. Нагреватель фьюзера установлен неправильно
6. Выход из строя термо-элемента
2. Проверьте контакты.
3. Заменить блок закрепления
4. Заменить блок закрепления
5. Заменить блок закрепления
6. Заменить блок закрепления
2. Неисправен шлейф термистора
3. Термистор установлен некорректно
4. Срабатывает термореле
Заменить блок закрепления
2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)
3. Неисправен источник питания PWB
4. Неисправность control PWB
2. Переподключите коннектор
3. Заменить источник питания
4. Заменить control PWB
2. Неисправен датчик отработки
3. Неисправность control PWB
2. Замените датчик.
3. Заменить control PWB
4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)
2. Неисправность панели управления
3. Неисправность control PWB
2. Замените панель.
3. Заменить control PWB
2. Неисправность платы расширения памяти (DIMM)
2. Замените плату расширения (DIMM)
2. Неисправность control PWB
2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB