Ошибка мфу 062 380

12.12.2011

Вопрос:

Здравствуйте. Есть аппарат Xerox WorkCentre Pro 128.
Последнее время часто стала появляться ошибка 062-380, помогает перезагрузка (по питанию), но иногда это необходимо сделать раз 5-10. Ошибка появляется в основном, когда МФУ выходит из режима safemode. Что это может быть и как с этим бороться?

p.s. зеркала визуально чистые

Ответ:

062-380 — неисправность в блоке сканера. Нужно проверить лампу, объектив, зеркало. Обратитесь в сервисный центр.

Задайте свой вопрос

Модератор: vetal

Вернуться в Принтеры, МФУ, факсы, копиры формата A4

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NOTE: Execute the IIT diagnosis and then call NVM location [715-030] again (press the

Change Settings button) to check the value (diagnosis result).

Table 1 LED

Current value

Component Name

00

Not applicable (No errors)

01

LED Lamp PWB

02

CCD Lens Assembly

03

CCD Flexible Flat Cable

10

LED Lamp Flexible Flat Cable

12

IIT-ESS Video Cable

14

IIT-ESS I/O Cable

17

LVPS-IIT/Fax Power Cable (DC Harness)

4.

After replacing the appropriate parts, again change the value for NVM location [715-030]

to «1» and then execute «NVM Write».

5.

Check that the current value column becomes «000».

6.

If the problem persists after performing the above procedure, continue and check the fol-

lowing:

•

LED Lamp broken:

Component Control

•

Check the Flat Cable between the LED Lamp PWB

J723

for open circuits, short circuits, and poor contacts (especially, check whether

the Flat Cable was inserted in a skewed manner).

•

Check the Flat Cable between the CCD Lens Assembly

J710

for open circuits, short circuits, and poor contacts (especially, check whether

the Flat Cable was inserted in a skewed manner).

•

The coaxial cable between the IIT PWB

open circuit, short circuit, and poor contact

Initial Issue

WorkCentre 5335 Family Service Documentation

PL No.

—

PL 1.4

PL 1.2

PL 1.2

PL 1.4

PL 18.4

PL 18.4

PL 18.4

[062-002]

(PL

1.2)

P/J7001

and the IIT PWB

P/J700

and the IIT PWB

P/J7191

and the ESS PWB

P/J336

BUS Updated 12/2011

BSD-ON:

BSD 6.1 — Document Illumination

BSD-ON:

BSD 6.6 — Image Input

Insufficient lamp brightness was detected when performing AGC.

NOTE: When turning the power OFF, turn OFF the power switch first and then the main power

switch.

Initial Actions

Check the light path for any obstacle, and the lamp, the lens, the mirror and the White Correct-

ing Plate for deterioration or contamination.

Procedure

1.

Turn the power ON and enter the Diag mode. Change the value for NVM location [715-

030] to «1» and then execute «NVM Write».

2.

A 3 or 4-digit number is displayed in the current value column.

3.

Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace

the appropriate parts.

Sample Display

•

110 (3-digit display):

P/

LED Lamp PWB failure and LED Lamp Flexible Flat Cable is damaged or has poor

contact.

P/

(The first digit «1» in «110» is the upper digit, which indicates the LED Lamp PWB («0»

in «01» is not displayed). The lower 2 digits «10» indicates the LED Lamp Flexible Flat

Cable.)

for

•

1000 (4-digit display):

The LED Lamp Flexible Flat Cable is damaged or has poor contact.

(The first 2 digits «10» in «1000» are the upper digits, which indicates the LED Lamp

Flexible Flat Cable. The lower 2 digits «00» indicates that nothing is applicable (no

failures).)

07/2011

2-779

Status Indicator RAPs

062-371, 062-380

062-371, 380, 386, 393 Lamp Illumination Fail RAP

BSD-ON: BSD 6.3 Document Illumination and Image Input

062-371 Insufficient light from Lamp detected in CCD (during white gradation correction/agc before scan starts)
062-380 Insufficient lamp brightness was detected when performing AGC.
062-386 A CCD output error was detected when performing AOC.
062-393 Write failure to the Shading Memory has occurred.

Initial Actions

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform ADJ 60.5 Optics Cleaning Procedure.

Procedure

1. Check the ribbon cable between the ESS PWB and the lamp assembly. If necessary, install a new FFC LED cable assembly, PL 60.20 Item 10.
2. If the fault persists, install new components as necessary:

• Lamp assembly, PL 60.20 Item 9.
• ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

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