Ошибка обновления 800b0004

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  • Вопрос

  • Товарищи, у меня при получения обновлений появляется ошибка вида

    Error 0x800b0004 occurred while downloading update; notifying dependent calls.

    Хотя другой клиент получает эти обновления. В чем может быть дело?

    Вот лог работы клиента

    Образец кода

    2008-01-16 15:33:27:926  816 12c AU AU found 0 updates for install at shutdown
    2008-01-16 15:33:27:966 1940 7b4 Misc ===========  Logging initialized (build: 7.1.6001.51, tz: +0200)  ===========
    2008-01-16 15:33:27:966 1940 7b4 Misc   = Process: C:WINDOWSExplorer.EXE
    2008-01-16 15:33:27:966 1940 7b4 Misc   = Module: C:WINDOWSsystem32wuaueng.dll
    2008-01-16 15:33:27:966 1940 7b4 Shutdwn Install at shutdown: no updates to install
    2008-01-16 15:33:35:828  816 d70 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2008-01-16 15:33:35:848  816 d70 Service *********
    2008-01-16 15:33:35:848  816 d70 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2008-01-16 15:33:35:848  816 d70 Service *************
    2008-01-16 15:33:40:434  816 ea4 Misc ===========  Logging initialized (build: 7.1.6001.51, tz: +0200)  ===========
    2008-01-16 15:33:40:434  816 ea4 Misc   = Process: C:WINDOWSSystem32svchost.exe
    2008-01-16 15:33:40:434  816 ea4 Misc   = Module: C:WINDOWSsystem32wuaueng.dll
    2008-01-16 15:33:40:434  816 ea4 Service *************
    2008-01-16 15:33:40:434  816 ea4 Service ** START **  Service: Service startup
    2008-01-16 15:33:40:434  816 ea4 Service *********
    2008-01-16 15:33:40:434  816 ea4 Agent   * WU client version 7.1.6001.51
    2008-01-16 15:33:40:434  816 ea4 Agent   * Base directory: C:WINDOWSSoftwareDistribution
    2008-01-16 15:33:40:434  816 ea4 Agent   * Access type: No proxy
    2008-01-16 15:33:40:434  816 ea4 Agent   * Network state: Connected
    2008-01-16 15:33:46:543  816 498 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2008-01-16 15:33:46:543  816 498 Agent ***********  Agent: Initializing global settings cache  ***********
    2008-01-16 15:33:46:543  816 498 Agent   * WSUS server: http://stus/
    2008-01-16 15:33:46:543 ‘>http://stus/»>http://stus/
    2008-01-16 15:33:46:543 ; 816 498 Agent   * WSUS status server: http://stus/
    2008-01-16 15:33:46:543 ‘>http://stus/»>http://stus/
    2008-01-16 15:33:46:543 ; 816 498 Agent   * Target group: (Unassigned Computers)
    2008-01-16 15:33:46:543  816 498 Agent   * Windows Update access disabled: No
    2008-01-16 15:33:46:593  816 498 DnldMgr Download manager restoring 0 downloads
    2008-01-16 15:33:46:663  816 498 AU ###########  AU: Initializing Automatic Updates  ###########
    2008-01-16 15:33:46:683  816 498 AU   # WSUS server: http://stus/
    2008-01-16 15:33:46:683 ‘>http://stus/»>http://stus/
    2008-01-16 15:33:46:683 ; 816 498 AU   # Detection frequency: 22
    2008-01-16 15:33:46:693  816 498 AU   # Approval type: Pre-install notify (Policy)
    2008-01-16 15:33:46:693  816 498 AU   # Auto-install minor updates: No (User preference)
    2008-01-16 15:33:46:743  816 498 AU AU finished delayed initialization
    2008-01-16 15:33:46:743  816 498 AU Triggering AU detection through DetectNow API
    2008-01-16 15:33:46:743  816 498 AU Triggering Online detection (non-interactive)
    2008-01-16 15:33:47:465  816 ea4 Report ***********  Report: Initializing static reporting data  ***********
    2008-01-16 15:33:47:465  816 ea4 Report   * OS Version = 5.1.2600.2.0.65792
    2008-01-16 15:33:47:615  816 ea4 Report   * Computer Brand = Microsoft Corporation
    2008-01-16 15:33:47:615  816 ea4 Report   * Computer Model = Virtual Machine
    2008-01-16 15:33:47:625  816 ea4 Report   * Bios Revision = 080002
    2008-01-16 15:33:47:625  816 ea4 Report   * Bios Name = BIOS Date: 09/20/05 11:57:15  Ver: 08.00.02
    2008-01-16 15:33:47:625  816 ea4 Report   * Bios Release Date = 2005-09-20T00:00:00
    2008-01-16 15:33:47:625  816 ea4 Report   * Locale ID = 1049
    2008-01-16 15:33:47:625  816 ea4 AU #############
    2008-01-16 15:33:47:625  816 ea4 AU ## START ##  AU: Search for updates
    2008-01-16 15:33:47:625  816 ea4 AU #########
    2008-01-16 15:33:47:635  816 ea4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {860D2EF1-B616-470C-B1BD-9D10EA07DC4B}]
    2008-01-16 15:33:48:145  816 da0 Agent *************
    2008-01-16 15:33:48:145  816 da0 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2008-01-16 15:33:48:145  816 da0 Agent *********
    2008-01-16 15:33:48:145  816 da0 Agent   * Online = Yes; Ignore download priority = No
    2008-01-16 15:33:48:145  816 da0 Agent   * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1»
    2008-01-16 15:33:48:145  816 da0 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-01-16 15:33:48:145  816 da0 Misc Validating signature for C:WINDOWSSoftwareDistributionSelfUpdateDefaultwuident.cab:
    2008-01-16 15:33:48:166  816 da0 Misc  Microsoft signed: Yes
    2008-01-16 15:34:01:575  816 da0 Misc Validating signature for C:WINDOWSSoftwareDistributionSelfUpdateDefaultwuident.cab:
    2008-01-16 15:34:01:595  816 da0 Misc  Microsoft signed: Yes
    2008-01-16 15:34:01:665  816 da0 Misc Validating signature for C:WINDOWSSoftwareDistributionSelfUpdateDefaultwsus3setup.cab:
    2008-01-16 15:34:01:675  816 da0 Misc  Microsoft signed: Yes
    2008-01-16 15:34:01:685  816 da0 Setup ***********  Setup: Checking whether self-update is required  ***********
    2008-01-16 15:34:01:685  816 da0 Setup   * Inf file: C:WINDOWSSoftwareDistributionSelfUpdateDefaultwsus3setup.inf
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32cdm.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuapi.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuapi.dll.mui: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuauclt.exe: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl.mui: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll.mui: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wucltui.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wucltui.dll.mui: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wups.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wups2.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup Update NOT required for C:WINDOWSsystem32wuweb.dll: target version = 7.1.6001.51, required version = 7.0.6000.374
    2008-01-16 15:34:01:695  816 da0 Setup   * IsUpdateRequired = No
    2008-01-16 15:34:04:369  816 da0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2008-01-16 15:34:04:369  816 da0 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://stus/ClientWebService/client.asmx
    2008-01-16 15:34:23:967 ‘>http://stus/ClientWebService/client.asmx»>http://stus/ClientWebService/client.asmx
    2008-01-16 15:34:23:967 ; 816 da0 Agent   * Added update {AA509471-9338-4254-8E04-1B478938CE16}.1 to search result
    2008-01-16 15:34:23:967  816 da0 Agent   * Added update {DB81DB8A-A458-481C-9420-6B7D4A17A56F}.1 to search result
    2008-01-16 15:34:23:967  816 da0 Agent   * Found 2 updates and 35 categories in search; evaluated appl. rules of 409 out of 507 deployed entities
    2008-01-16 15:34:23:977  816 da0 Agent *********
    2008-01-16 15:34:23:977  816 da0 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2008-01-16 15:34:23:977  816 da0 Agent *************
    2008-01-16 15:34:23:987  816 2dc AU >>##  RESUMED  ## AU: Search for updates [CallId = {860D2EF1-B616-470C-B1BD-9D10EA07DC4B}]
    2008-01-16 15:34:23:987  816 2dc AU   # 2 updates detected
    2008-01-16 15:34:23:987  816 2dc AU #########
    2008-01-16 15:34:23:987  816 2dc AU ##  END  ##  AU: Search for updates [CallId = {860D2EF1-B616-470C-B1BD-9D10EA07DC4B}]
    2008-01-16 15:34:23:987  816 2dc AU #############
    2008-01-16 15:34:23:987  816 2dc AU AU setting next detection timeout to 2008-01-17 09:26:40
    2008-01-16 15:34:23:997  816 2dc AU Auto-approving update for download, updateId = {AA509471-9338-4254-8E04-1B478938CE16}.1, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2008-01-16 15:34:23:997  816 2dc AU Auto-approving update for download, updateId = {DB81DB8A-A458-481C-9420-6B7D4A17A56F}.1, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2008-01-16 15:34:23:997  816 2dc AU Auto-approved 2 update(s) for download (NOT for Ux)
    2008-01-16 15:34:23:997  816 2dc AU #############
    2008-01-16 15:34:23:997  816 2dc AU ## START ##  AU: Download updates
    2008-01-16 15:34:23:997  816 2dc AU #########
    2008-01-16 15:34:23:997  816 2dc AU   # Approved updates = 2
    2008-01-16 15:34:24:037  816 2dc AU AU initiated download, updateId = {AA509471-9338-4254-8E04-1B478938CE16}.1, callId = {4B6F0AD5-491B-4F69-A478-5D9296048959}
    2008-01-16 15:34:24:047  816 2dc AU AU initiated download, updateId = {DB81DB8A-A458-481C-9420-6B7D4A17A56F}.1, callId = {0F6D82E9-DBAD-4F42-BB55-1CFE13AD8F1B}
    2008-01-16 15:34:24:047  816 2dc AU AU setting pending client directive to ‘Download Progress’
    2008-01-16 15:34:24:087  816 2dc AU   # Pending download calls = 2
    2008-01-16 15:34:24:087  816 2dc AU <<## SUBMITTED ## AU: Download updates
    2008-01-16 15:34:24:097  816 da0 DnldMgr *************
    2008-01-16 15:34:24:097  816 da0 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2008-01-16 15:34:24:097  816 da0 DnldMgr *********
    2008-01-16 15:34:24:097  816 da0 DnldMgr   * Call ID = {4B6F0AD5-491B-4F69-A478-5D9296048959}
    2008-01-16 15:34:24:097  816 da0 DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-01-16 15:34:24:097  816 da0 DnldMgr   * Updates to download = 1
    2008-01-16 15:34:24:097  816 da0 Agent   *   Title = Update for CH2206-3.1
    2008-01-16 15:34:24:097  816 da0 Agent   *   UpdateId = {AA509471-9338-4254-8E04-1B478938CE16}.1
    2008-01-16 15:34:24:097  816 da0 DnldMgr ***********  DnldMgr: New download job [UpdateId = {AA509471-9338-4254-8E04-1B478938CE16}.1]  ***********
    2008-01-16 15:34:24:197  816 da0 DnldMgr   * BITS job initialized, JobId = {D0DD5B95-BDC6-4FF7-9527-1B19A3CC9E33}
    2008-01-16 15:34:24:207  816 da0 DnldMgr   * Downloading from http://stus/Content/32/C13BA5A9C9AAB1E42BCB3EA863ABE616F21A0D32.cabhttp://stus/Content/32/C13BA5A9C9AAB1E42BCB3EA863ABE616F21A0D32.cab»>http://stus/Content/32/C13BA5A9C9AAB1E42BCB3EA863ABE616F21A0D32.cab</A< A>> to C:WINDOWSSoftwareDistributionDownload7415866d199d1422bfe60733964452ec13ba5a9c9aab1e42bcb3ea863abe616f21a0d32 (full file).
    2008-01-16 15:34:24:237  816 da0 Agent *********
    2008-01-16 15:34:24:237  816 da0 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2008-01-16 15:34:24:237  816 da0 Agent *************
    2008-01-16 15:34:24:247  816 da0 DnldMgr *************
    2008-01-16 15:34:24:247  816 da0 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2008-01-16 15:34:24:247  816 da0 DnldMgr *********
    2008-01-16 15:34:24:247  816 da0 DnldMgr   * Call ID = {0F6D82E9-DBAD-4F42-BB55-1CFE13AD8F1B}
    2008-01-16 15:34:24:247  816 da0 DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2008-01-16 15:34:24:247  816 da0 DnldMgr   * Updates to download = 1
    2008-01-16 15:34:24:247  816 da0 Agent   *   Title = Update for CH2206-3.11
    2008-01-16 15:34:24:247  816 da0 Agent   *   UpdateId = {DB81DB8A-A458-481C-9420-6B7D4A17A56F}.1
    2008-01-16 15:34:24:257  816 da0 DnldMgr ***********  DnldMgr: New download job [UpdateId = {DB81DB8A-A458-481C-9420-6B7D4A17A56F}.1]  ***********
    2008-01-16 15:34:24:277  816 da0 DnldMgr   * BITS job initialized, JobId = {7D91F8C6-61F6-4636-B732-111EF7B5FF69}
    2008-01-16 15:34:24:307  816 da0 DnldMgr   * Downloading from http://stus/Content/5B/B3D01F10926E9425A468B0E13AE3D3A3C4F4B75B.cabhttp://stus/Content/5B/B3D01F10926E9425A468B0E13AE3D3A3C4F4B75B.cab»>http://stus/Content/5B/B3D01F10926E9425A468B0E13AE3D3A3C4F4B75B.cab</A< A>> to C:WINDOWSSoftwareDistributionDownloadb7dbfe77b08b7723a5c7fa7d3ade3286b3d01f10926e9425a468b0e13ae3d3a3c4f4b75b (full file).
    2008-01-16 15:34:24:328  816 da0 Agent *********
    2008-01-16 15:34:24:328  816 da0 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2008-01-16 15:34:24:328  816 da0 Agent *************
    2008-01-16 15:34:25:339  816 a48 DnldMgr BITS job {D0DD5B95-BDC6-4FF7-9527-1B19A3CC9E33} completed successfully
    2008-01-16 15:34:25:369  816 a48 Misc Validating signature for C:WINDOWSSoftwareDistributionDownload7415866d199d1422bfe60733964452ec13ba5a9c9aab1e42bcb3ea863abe616f21a0d32:
    2008-01-16 15:34:25:389  816 a48 Misc  Microsoft signed: No
    2008-01-16 15:34:25:389  816 a48 Misc Trusted Publisher: No
    2008-01-16 15:34:25:389  816 a48 Misc WARNING: Digital Signatures on file C:WINDOWSSoftwareDistributionDownload7415866d199d1422bfe60733964452ec13ba5a9c9aab1e42bcb3ea863abe616f21a0d32 are not trusted: Error 0x800b0004
    2008-01-16 15:34:25:399  816 a48 DnldMgr WARNING: File failed postprocessing, error = 800b0004
    2008-01-16 15:34:25:399  816 a48 DnldMgr Failed file: URL = ‘http://stus/Content/32/C13BA5A9C9AAB1E42BCB3EA863ABE616F21A0D32.cab’, Local path = ‘C:WINDOWSSoftwareDistributionDownload7415866d199d1422bfe60733964452ec13ba5a9c9aab1e42bcb3ea863abe616f21a0d32’
    2008-01-16 15:34:25:399  816 a48 DnldMgr Error 0x800b0004 occurred while downloading update; notifying dependent calls.
    2008-01-16 15:34:25:419  816 2dc AU >>##  RESUMED  ## AU: Download update [UpdateId = {AA509471-9338-4254-8E04-1B478938CE16}]
    2008-01-16 15:34:25:419  816 2dc AU   # WARNING: Download failed, error = 0x800B0004
    2008-01-16 15:34:26:441  816 934 DnldMgr BITS job {7D91F8C6-61F6-4636-B732-111EF7B5FF69} completed successfully
    2008-01-16 15:34:26:581  816 934 Misc Validating signature for C:WINDOWSSoftwareDistributionDownloadb7dbfe77b08b7723a5c7fa7d3ade3286b3d01f10926e9425a468b0e13ae3d3a3c4f4b75b:
    2008-01-16 15:34:26:601  816 934 Misc  Microsoft signed: No
    2008-01-16 15:34:26:611  816 934 Misc Trusted Publisher: No
    2008-01-16 15:34:26:611  816 934 Misc WARNING: Digital Signatures on file C:WINDOWSSoftwareDistributionDownloadb7dbfe77b08b7723a5c7fa7d3ade3286b3d01f10926e9425a468b0e13ae3d3a3c4f4b75b are not trusted: Error 0x800b0004
    2008-01-16 15:34:26:611  816 934 DnldMgr WARNING: File failed postprocessing, error = 800b0004
    2008-01-16 15:34:26:611  816 934 DnldMgr Failed file: URL = ‘http://stus/Content/5B/B3D01F10926E9425A468B0E13AE3D3A3C4F4B75B.cab’, Local path = ‘C:WINDOWSSoftwareDistributionDownloadb7dbfe77b08b7723a5c7fa7d3ade3286b3d01f10926e9425a468b0e13ae3d3a3c4f4b75b’
    2008-01-16 15:34:26:611  816 934 DnldMgr Error 0x800b0004 occurred while downloading update; notifying dependent calls.
    2008-01-16 15:34:26:641  816 2dc AU >>##  RESUMED  ## AU: Download update [UpdateId = {DB81DB8A-A458-481C-9420-6B7D4A17A56F}]
    2008-01-16 15:34:26:641  816 2dc AU   # WARNING: Download failed, error = 0x800B0004
    2008-01-16 15:34:26:641  816 2dc AU #########
    2008-01-16 15:34:26:641  816 2dc AU ##  END  ##  AU: Download updates
    2008-01-16 15:34:26:641  816 2dc AU #############
    2008-01-16 15:34:28:974  816 da0 Report REPORT EVENT: {B5BE0F2F-1CC6-4BC5-B5FE-372307A5EAA9} 2008-01-16 15:34:23:967+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates.
    2008-01-16 15:34:28:974  816 da0 Report REPORT EVENT: {F49C127A-5971-4F40-A817-719535AB41A0} 2008-01-16 15:34:23:977+0200 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2008-01-16 15:34:28:974  816 da0 Report REPORT EVENT: {3ACC3FA2-85E2-41A5-AA40-C6F47A1DBAC1} 2008-01-16 15:34:25:429+0200 1 161 101 {AA509471-9338-4254-8E04-1B478938CE16} 1 800b0004 AutomaticUpdates Failure Content Download Error: Download failed.
    2008-01-16 15:34:28:974  816 da0 Report REPORT EVENT: {DE43FADB-5459-4D3E-BAA6-31352A0C4BD9} 2008-01-16 15:34:26:651+0200 1 161 101 {DB81DB8A-A458-481C-9420-6B7D4A17A56F} 1 800b0004 AutomaticUpdates Failure Content Download Error: Download failed.
    2008-01-16 15:34:39:049  816 ea4 AU No pending client directive

Ответы

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The 0x800B0004 error is generated when the “SUS” Synchronization fails on your Windows 2000 or Windows Server 2003 PC. This error normally suggests that there’s either a problem with the downloaded files that your computer needs, a timing issue or some other issue on your system.

0x800B0004 Error Messages

The error messages that 0x800B0004 has normally occur during SUS Synchronization with the Upstream Server & Synchronization failure:

Automatic Sync Started- Sunday, April 17, 2005 2:46:42 AM Successful with Errors
Updates Added:
None
Updates Removed:
None
Reissued Update(s):
None
Errors:
Security Update for Windows 2000 (KB871250): Failed to download from URL
‘http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/Windows
2000-KB871250-x86-ENU_908d1217ac973f29c6f0f33bfacd813.EXE’. (Error 0x800B0004:
The subject is not trusted for the specified action.) –
Windows2000-KB871250-x86-ENU_908d1217ac973f29c6f0f33bfacd813.EXE

What Causes The 0x800B0004 Error Message?

The 0x800B0004 error can be caused by numerous issues including:

  • Registry errors
  • Virus infections
  • A corrupted package already downloaded (or partially downloaded) or having problems
  • Damaged files or missing registration information
  • A cryptographic issue.

How To Fix 0x800B0004 Errors On Your PC

Step 1 – Delete the partially downloaded contents of the corrupted package.

You can normally find these update packages in the C:WindowsSoftwareDistribution folder of your system. You should try renaming this folder to “SoftwareDistributionBACKUP” and creating a new one to replace it.

Step 2 – Run “File Signature Verification”

File signature verification is basically where you see if all the files on your system are “signed” – which means that they are legitimate and 100% working. To do this, you need to use the “Sigverif” feature of Windows below:

  1. From the Start menu, select Run.
  2. In the Open field, type sigverif
  3. Select the OK button.
  4. Follow the prompts throughout the File Signature Verification process which is logged in SIGVERIF.TXT
  5. Check the summary of SIGVERIF.TXT, make sure Unsigned Files = 0.
  6. If there are unsigned files on your system, you need to talk to the developer of those files to sign them.

Step 3 – Use Windows File Checker (sfc)

It’s vital that you’re able to see whether all the files that Windows has are reliable and readable. Essentially, this process cans all protected system files and replaces incorrect versions with correct Microsoft versions.To do this, you can use the inbuilt scannow feature of Windows to help check all the files on your computer:

  1. From the Start menu, select Run.
  2. In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
  3. Select the OK button.
  4. Follow the prompts throughout the System File Checker process.
  5. Reboot the computer when System File Checker completes.
  6. Test to determine if the issue is resolved. If the issue is resolved, skip the remaining steps. If the issue is not resolved, continue to the next step.

Step 4 – Run Internet Explorer Repair

Internet Explorer is also a big cause of the 0x800B0004 error on your PC. You should ensure it’s not causing any problems by using the IE Repair tool in Windows:

  1. Search for IE.inf from C:WINDOWSinf
  2. Right click and select Install
  3. If the issue is resolved, skip the remaining steps. If the issue is not resolved, continue to the next step.

Step 5 – Clean The Registry

– Download This Registry Cleaner

The registry is a central database which stores all sorts of information and files for your system. This database is the central part of Windows which your system uses every day to help it remember everything from your latest emails to your desktop wallpaper. Unfortunately, the registry is also a big cause of problems as it is continually being saved in the wrong way by your PC. This is a big problem that can cause the 0x800B0004 error and other errors. To make sure the registry is not to blame, you should use a ‘registry cleaner’ to scan through the registry database and make sure that there are no damaged or corrupt settings inside it. You can download our recommended registry tool below:

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Are you trying to install a Windows update or are you randomly getting the Windows Update error message ‘0x800B0004’?

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On this page, you will find more information about the most common causes and most relevant solutions for the Windows Update error ‘0x800B0004’. Do you need help straight away? Visit our support page.

Error information

What causes the 0x800B0004 error?

Microsoft’s answer: The subject is not trusted for the specified action.

Do you think there is another cause for this error? Let others know in the comments below.

How to solve Windows Update error 0x800B0004

We’ve created a list of solutions which you can follow if you want to solve this Windows Update problem yourself. Do you need more help? Visit our support page if you need professional support with Windows Update right away.

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  • Remove From My Forums

  • Question

  • I have published HP driver updates using a cert from my PKI..

    I have added the cert to group policy and deployed it to all systems trusted publisher..

    I have downloaded the updates created a deployment and now receive the following error in the updatehander.log

    Failed to initiate install of WSUS updates, error = 0x800b0004 UpdatesHandler 11/1/2010 4:49:13 PM 15140 (0x3B24)
    Failed to start batch install through WSUS Install handler , error = 0x800b0004 UpdatesHandler 11/1/2010 4:49:13 PM 15140 (0x3B24)
    InstallUpdatesInBatch failed with error 0x800b0004 UpdatesHandler 11/1/2010 4:49:13 PM 15140 (0x3B24)
    Executing the updates for the job ({0C753038-AC42-4FA0-B6AD-D53DC360E70C}). UpdatesHandler 11/1/2010 4:49:13 PM 15140 (0x3B24)
    Starting or resuming update (00004850-0000-0000-5350-000000045813). UpdatesHandler 11/1/2010 4:49:13 PM 15140 (0x3B24)

Answers

  • There are problems with HP catalog en applicability rules.. sometimes they look for existance of a dll and this is not always right..

    Using HP catalog with WSUS works only when you pupblish manual items to wsus and expire old ones manually..

    It can still save you a lot of work creating packages for laptops for instance quick launch buttons but you cannot rely on detection mechanism..

    Would be nicer to use detection, reporting and the HP cert but this is all not in the package..

    What I wanted to do is use these updates in OSD task sequence building machines always with latest drivers…

    Maybe somebody got this working but it looks like a bridge to far at this moment..

    • Marked as answer by

      Monday, November 8, 2010 7:58 AM

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