Ошибка открыта дверца принтера

Решение четвертое: Обратитесь с устройством в сервисный центр

For all guys missing support for their devices regarding this error here a few facts

The error is caused by a micro switch that is pushed by the white lever while closing the door.

If that piece is broken switch can not work and there fore you get the error message.

Like it or not but you are a lucky one cause you only have to fix that tiny piece by glueing or by replacing it and buying it as a used part cause now I have a few of them after I had to repair.

If your piece is looking like this things become more serious cause then most likely your micro switch is dead.

You wanna know if that is dead?

Well, that is pretty easy to check if you have understood how it works. 

The rear door and its white lever is driven by a spring that let the lever press upwards.

So the micro switch must be above that point where the white lever goes into the device corpus.

Here is the picture where you can see a screwdriver starting to do the job the lever normally does.

But the screwdriver allows me to show how it works.

You have to push the micro switch a bit more upwards and then the error message will disappear assuming the door is closed. 

If you are not able to work from down below the printer and in parallel checking the display there is another trick.

If you push the switch upwards you can not see or hear that it works but if you let it down again you will hear a sound of a relais and that will appear as a signal that rear door is open (again). Press the microswitch upwards and  then let the switch fall down again to hear a tiny but hearable sound of a relais. 

Well, at least now you can understand what is causing the problem but to solve it that is another side of the coin I have not identified yet.

But you should ask your local dealer and HP why

* they do not deliver these documentations ?
* HP uses a microswitch that breaks after 10 times of usage cause our printer have below 5000 printed pages , no jams, therefore no need to open this door ?

* HP quality control did not stop this faulty switch desaster by a new supplier / different switch ?

A micracle that HP does not explain a solution or offers these parts as far as I had checked the reference and part list. The only thing I found out is that the micro sensor or switch regarding rear door open error is called SR607 and that this SR607 is connected to the high voltage Power supply. But no part number.

How to fix that problem?

I still do not know if there is a switch I can exchange and how.

But I fear that I have to remove all body covers to get access to that area and to exchange that piece.

No, I do not know where to buy these parts and if the switch is dead or something is broken inside but I assume that your local HP dealer won`t be able to sell you the parts you need to get it fixed. 

The only chance might be to buy dead M276 that died by another cause than the rear door is open error.

I will try to fix it cause I had bough dead machines as spare part donators in the hope to fix the problem.

And this is a very expensive repair cause the machines are heavy, shipping is quite expensive so I had to pay over 75$ for the complete dead machine — instead of buying a spare part from HP for 5 or 10€ including shipping.

What a shame and desaster regarding to call themselves a sustainable company while kicking the devices in to the trash can by simply not offering parts and support which could be delivered easily …

If HP does not change that I will be gone — after 30+ years of HP printer purchases. 

For all guys missing support for their devices regarding this error here a few facts

The error is caused by a micro switch that is pushed by the white lever while closing the door.

If that piece is broken switch can not work and there fore you get the error message.

Like it or not but you are a lucky one cause you only have to fix that tiny piece by glueing or by replacing it and buying it as a used part cause now I have a few of them after I had to repair.

If your piece is looking like this things become more serious cause then most likely your micro switch is dead.

You wanna know if that is dead?

Well, that is pretty easy to check if you have understood how it works. 

The rear door and its white lever is driven by a spring that let the lever press upwards.

So the micro switch must be above that point where the white lever goes into the device corpus.

Here is the picture where you can see a screwdriver starting to do the job the lever normally does.

But the screwdriver allows me to show how it works.

You have to push the micro switch a bit more upwards and then the error message will disappear assuming the door is closed. 

If you are not able to work from down below the printer and in parallel checking the display there is another trick.

If you push the switch upwards you can not see or hear that it works but if you let it down again you will hear a sound of a relais and that will appear as a signal that rear door is open (again). Press the microswitch upwards and  then let the switch fall down again to hear a tiny but hearable sound of a relais. 

Well, at least now you can understand what is causing the problem but to solve it that is another side of the coin I have not identified yet.

But you should ask your local dealer and HP why

* they do not deliver these documentations ?
* HP uses a microswitch that breaks after 10 times of usage cause our printer have below 5000 printed pages , no jams, therefore no need to open this door ?

* HP quality control did not stop this faulty switch desaster by a new supplier / different switch ?

A micracle that HP does not explain a solution or offers these parts as far as I had checked the reference and part list. The only thing I found out is that the micro sensor or switch regarding rear door open error is called SR607 and that this SR607 is connected to the high voltage Power supply. But no part number.

How to fix that problem?

I still do not know if there is a switch I can exchange and how.

But I fear that I have to remove all body covers to get access to that area and to exchange that piece.

No, I do not know where to buy these parts and if the switch is dead or something is broken inside but I assume that your local HP dealer won`t be able to sell you the parts you need to get it fixed. 

The only chance might be to buy dead M276 that died by another cause than the rear door is open error.

I will try to fix it cause I had bough dead machines as spare part donators in the hope to fix the problem.

And this is a very expensive repair cause the machines are heavy, shipping is quite expensive so I had to pay over 75$ for the complete dead machine — instead of buying a spare part from HP for 5 or 10€ including shipping.

What a shame and desaster regarding to call themselves a sustainable company while kicking the devices in to the trash can by simply not offering parts and support which could be delivered easily …

If HP does not change that I will be gone — after 30+ years of HP printer purchases. 

Работа с сообщениями об ошибках

Принтер ждет нажатия кнопки Пробная страница

При печати в режиме ручной подачи принтер ожидает нажатия кнопки ф.

• Нажмите кнопку ф на панели управления для начала печати. После загрузки бумаги в ручной вводной

лоток вы должны нажимать кнопку для печати каждой страницы.

□

О

Дверца открыта

Возможно, открыта передняя дверца принтера.

• Убедитесь в том, что передняя дверца принтера плотно закрыта.

Отмена задания или недостаточно памяти

Если принтер отменяет задание (см. стр. 5.5), лампочка ! мигает. Когда отмена завершена, сообщение

автоматически сбрасывается. Возможно, памяти принтера недостаточно для печати задания. Вполне

вероятно, что печатаемая страница оказалась слишком сложной для установленной памяти принтера.
Нажмите кнопку @/в для отмены текущего задания.

• Попытайтесь освободить память, удалив ненужные шрифты, макросы или любые данные, находящиеся

в памяти принтера.

• Упростите страницу или напечатайте ее с более низким разрешением.

Ошибка LSU

• Выполните сброс принтера, выключив, а затем вновь включив его.
• Если неполадку устранить не удается, обратитесь в бюро ремонта.

ВЮ8 Устранение неполадок