Ошибка принтера 0x61011bed hp 7110

Ремонт HP C309h

Ошибка 0x61011beb HP C309h

В ремонт принесли МФУ HP PhotoSmart Premium C309h, который при подготовке к печати выдавал ошибку 0x61011beb.

Диагностика

После разборки принтера обнаружено отсутствие маятникового редуктора в узле обслуживания на валу, отвечающем за движение узла очистки.

Он валялся внизу. После замены шестерни была произведена установка маятника на место.

Маятниковый редуктор просто так не слетает. Поэтому мы произвели полную чистку узла обслуживания со снятием узла. После чистки и сборки ошибка исчезла.

Т.о. ошибка 0x61011bed часто вызывается неисправностью узла обслуживания, когда принтер не может выполнить очистку головки.

Поломка ведущей шестерни

Но сломанная шестерня в маятниковом редукторе — не единственная причина ошибки 0x61011beb и 0x61011bed. На том же валу расположена ведущая шестерня, которая также крепится на шлицах. Иногда эта шестерня слетает со шлицов и прокручивается. Обратная посадка на шлицы не решает проблему, потому что шестерня все равно слетит. Посадка шестерни на клей также ни разу не помогла больше, чем на месяц.

Решение проблемы в замене всего вала с ведущей шестерней. Цена замены вала с шестерней 2500 рублей.

HP C309h не берет бумагу

Еще одной типичной проблемой HP C309h является проблема с подачей бумаги. Если принтер не захватывает бумагу, причиной является поломка маленькой шестерни в узле захвата бумаги. Эта работа очень сложная. Для замены приходится разбирать половину принтера. Занимает ремонт по времени несколько часов. Кроме того, нужна еще и сама шестерня.

Ремонт узла захвата бумаги стоит 2500 рублей.

Читать про ремонт струйных МФУ и принтеров и ошибку системы чернил.

Еще посетители сайта интересуются :

• Ремонт захвата бумаги струйного HP
• Ремонт HP OfficeJet 7500A

Hello @pauledinger,

I understand that you’re getting the message ‘0x6011bed‘ on the front panel of your HP Officejet 7500A Wide Format e-All-in-One Printer. I would like to assist you today with resolving this issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. Now, there are different variations of ‘0x’ error codes. Some error codes indicate print system failures within your printer. Others may indicate a Firmware Programming issue within your printer. For the error code that you’re seeing, you may also see an additional message on the display of your printer that may alter what troubleshooting steps need to be completed. Therefore, I am going to provide you with the two methods of troubleshooting the ‘0x’ error code you’re seeing. Please just follow the steps below that match the exact error code message that you’re seeing.

• (1) The 0x6011bed error code or message includes the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:

If you see one of these messages with the 0x code on the printer, can you please click here to access the appropriate troubleshooting steps. Once the support document opens please follow the steps under Step 1, Step 3, Step 4, Step 5, Step 6, and Step 7. Should the error code persist once troubleshooting is complete a replacement Printhead will likely be needed. The Printhead is the part that the cartridges fit into. It controls ‘reading’ the cartridges and putting ink on the pages. If the Printhead is defective, then the print system within your product is defective.

• (2) The 0x6011bed error code does not include the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’: 

If you see just a 0x error code on your printer, and no additional messages, then it is likely that your printer is experiencing a Firmware issue. Troubleshooting steps for this error are limited. Please click here to access the appropriate support document. Once the support document opens you will notice that there is only Step 1 that you can complete. This step would be the Power Reset, which you have already completed. Should the Reset fail to resolve the error code then a replacement printer would be needed.

Should you require a replacement I would suggest that you reach out to our Technical Support queue by phone to explore hardware replacement options.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

Hello @pauledinger,

I understand that you’re getting the message ‘0x6011bed‘ on the front panel of your HP Officejet 7500A Wide Format e-All-in-One Printer. I would like to assist you today with resolving this issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. Now, there are different variations of ‘0x’ error codes. Some error codes indicate print system failures within your printer. Others may indicate a Firmware Programming issue within your printer. For the error code that you’re seeing, you may also see an additional message on the display of your printer that may alter what troubleshooting steps need to be completed. Therefore, I am going to provide you with the two methods of troubleshooting the ‘0x’ error code you’re seeing. Please just follow the steps below that match the exact error code message that you’re seeing.

• (1) The 0x6011bed error code or message includes the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:

If you see one of these messages with the 0x code on the printer, can you please click here to access the appropriate troubleshooting steps. Once the support document opens please follow the steps under Step 1, Step 3, Step 4, Step 5, Step 6, and Step 7. Should the error code persist once troubleshooting is complete a replacement Printhead will likely be needed. The Printhead is the part that the cartridges fit into. It controls ‘reading’ the cartridges and putting ink on the pages. If the Printhead is defective, then the print system within your product is defective.

• (2) The 0x6011bed error code does not include the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’: 

If you see just a 0x error code on your printer, and no additional messages, then it is likely that your printer is experiencing a Firmware issue. Troubleshooting steps for this error are limited. Please click here to access the appropriate support document. Once the support document opens you will notice that there is only Step 1 that you can complete. This step would be the Power Reset, which you have already completed. Should the Reset fail to resolve the error code then a replacement printer would be needed.

Should you require a replacement I would suggest that you reach out to our Technical Support queue by phone to explore hardware replacement options.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

Hi @PaleevSergey,

Thanks for visiting the HP community.  A good day to you. I came across your post where you require assistance regarding issues with the printer. I will be delighted to assist you here.

Splendid effort, commendable troubleshooting and superb description of the issue. Kudos to you on that score.

To assist you with accurate information I would require more information regarding this.

• Please explain clearly what is wrong with the printer?
• Please explain the exact error message on the printer?
• Do you see ink cartridge errors have you tried to remove cartridges and reinstall them?

Please try these steps:

For now please perform a hard reset on the printer from this link: https://support.hp.com/us-en/product/hp-officejet-7610-wide-format-e-all-in-one-series/5153788/model… and check if it resolves the issue.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.

(2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.

(3) Once completed click the ‘Show Options’ icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.

They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty

If it still does not work, then please contact HP phone support as the printer might have a hardware issue and might be faulty.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.    Please reach out for any issues and I’ll be there to assist you. 

To simply say thanks, please click the «Thumbs Up« button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead. 

DavidSMP
I am an HP Employee

Модераторы: KOT, Женька 116

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HP printers are widely recognized as the most advanced and reliable printers. They are known for their superior quality, resilience, and durability. For this reason, users across the world use HP printers for varied printing purposes. However, technical nags and errors are not new to any device. While HP printers run incredibly well, there are times when users come across certain glitches that require guidance and expert support. Amongst the most common errors, you may face an error code “0x61011bed”. So, what is this error and how to fix HP Printer Error 0x61011bed on your computer or laptop screen, without wasting your valuable time and money?

This article attempts to highlight some proven ways to easily identify and resolve 0x61011bed Printer Error. By following the below guided instructions, you may be able to overcome this glitch in a fraction of minutes!

Causes 0X61011BED Error Message HP Printer

What are the common causes of 0x61011bed HP Printer Error?

When a user plugs into HP printer, he/she may encounter a common printing error 0x61011bed, which typically connotes to documentation error message displayed on their computer screen. The pop-up of this error on your screen is associated with an issue with your printer head. Some of the common reasons for this error are:

• System crash
• Program crash
• Unable to print the document

If you encounter this error, check for below symptoms to get an appropriate resolution:

• HP Printer Error Code 0x61011bed continuously popping-up on your computer screen
• User may receive a Syntax error
• User may see 0x61011bed Error popping-up on the page

One can reach to Printer Error tech support helpline to get appropriate assistance for their HP printers. Alternatively, you may choose to follow the below guidelines to get a quick solution in lesser viable time.

Troubleshooting Steps HP Printer Error 0X61011BED

How to Solve HP Printer Error 0x61011bed?

Below is a list of steps which users can follow to troubleshoot 0x61011bed error code and resume their printing job.

Step I: Reset Your HP Printer

If you are following this approach to deal with HP Printer Error 0x61011bed, here’s the list of steps to follow:

• Remove the connected printer power cables from your nearby wall outlet, without turning-off the printer.
• As the printer turns off, wait for a minute until it reaches an idle state
• Plug back all the power cords into your HP printer and turn on the device
• Push the printer’s power button to turn it on (if it doesn’t turn-on automatically)
• Lastly, check if the error if it still pops-up on your machine

If this doesn’t resolve the problem, move to next step!

Step II: Paper Reload

In this step, check if you’d need to reload paper into the machine. You may pursue below instructions:

• No matter what you try, it is important to firstly check if there are any damaged papers in your printer, and if so, replace them with the same type and size of papers
• Next, appropriately check and align all the paper edges
• Make sure you are not placing more than 20 sheets in a stack so that the machine does not get congested with papers
• As you carefully push the paper stack into the printer, check if you still get 0x61011bed printer error.

If so, proceed to the next step!

Step III: Paper Settings

It is imperative to check the paper settings to confirm if the HP print driver is compatible with the paper settings. Follow below steps for this:

• Open your printing document and click on “File” icon to select an appropriate print option
• Go to “Properties”, you will be prompted to “Product Properties” dialog box
• Next, click on “Paper Quality” option and select the paper type and size from your menu bar
• Click “OK” to print the document

In case HP Printer Error 0x61011bed persists to pop up, move to the last step (as indicated below).

Step IV: Cleaning HP Printer Rollers

• Turn off your printer off by unplugging all the power cords.
• Clean the rubber rollers of your printer by opening the access door of your device. This can be done by using a soft cloth. Also, clean paper rollers inside the input tray.
• As you carefully close the access door, plug power cords of your printer back in place.
• Click on the print command and check for the error.

If the above steps are unable to fix HP Printer Error 0x61011bed, get in touch with a reliable team of HP Printer Support provider to get an instant resolution!

Scope of Service

• Complete assistance for all HP products (including HP Laptops, desktops, Scanners, Tablets, and Printers)
• Online Printer Technical Support to diagnose and fix HP Printer Errors
• Reliable support team with 24*7 availability at a click of your mouse
• Anytime, anywhere technical helpdesk availability to fix HP printer errors

So, if you are seeking high-end technical support for your HP printer – just call Printer Error experts at toll-free number .

Fix HP Printer General Error 0x61011bed