Ошибка принтера 4010



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Сообщение n_y » Пт авг 05, 2016 6:02 pm

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СТРОНЦИЙ писал(а):TASKalfa 1800
Code: 4010
Description: Polygon motor synchronization error
After polygon motor is drаiven, the polygon motor speed won’t stabilize within 10 s.
Causes: Polygon motor (LSU). Main/Engine PWB

Спасибо за помощь, нашёл надломленный провод на клемме


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Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem.
Defective FAX control PWB.
0060 Engine PWB type error Defective engine sub PCB.
0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
Defective FAX software
Defective FAX control PWB.
0100 Backup memory device error Defective flash memory.
0120 MAC address data error
For data in which the MAC address is invalid.
Defective main PWB.
Defective flash memory.
Defective engine PWB.
0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB.
0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB.
0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error.
Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM.
0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB.
0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters.
Data damage of EEPROM.
Defective PWB.
0180 Machine number mismatch
Machine number of main and engine does not match.
Data damage of EEPROM.
0320 I/O CPU communication error
A communication error is detected 10 times in succession.
Defective PWB.
0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB.
0800 Image processing error
JAM05 is detected twice.
Defective main PWB.
0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.
Defective FAX software.
Defective FAX control PWB.
0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
The battery is disconnected from the main PWB.
Defective main PWB.
0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
Improper installation FAX control PWB.
Defective FAX control PWB or main PWB.
0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
Defective FAX control PWB.
1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB.
1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB.
1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB.
1800 Paper feeder communication error
A communication error is detected 10 times in succession.
Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB.
1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times.
Defective PF main PWB.
Device damage of EEPROM.
2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.
3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table.
Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB.
3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB.
3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession.
Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB.
3600 Scanner sequence error Defective main PWB or engine PWB.
4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts.
Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.
4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized.
Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.
4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized.
Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB.
4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB.
6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less.
Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
6000
6020
6030
6050
Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature
Deformed connector pin.
Defective triac.
6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms.
Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB.
6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up.
Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB
6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second.
Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.
6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s.
Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB.
7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less.
Defective connector cable or poor contact in the connector.
Defective temperature sensor.
7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more.
Defective connector cable or poor contact in the connector.
Defective temperature sensor.
7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective connector cable or poor contact in the connector.
Defective drum unit.
7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective connector cable or poor contact in the connector.
Defective developer unit.
8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected.
Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on.
Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB.
8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated.
Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated.
Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB.
8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on.
Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB.
8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on.
Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1.
8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on.
Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB.
8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on.
Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB.
8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed.
Defective EEPROM or DF main PWB.
8800 Document finisher communication error
A communication error is detected 10 times in succession.
Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB.
8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession.
Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB.
8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB.
9000 Document processor communication error
A communication error is detected 10 times in succession.
Defective connector cable or poor contact in the connector.
Defective DP main PWB.
9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM.
9500 BRU communication error IPU PWB error
9510 BRU PWB error IPU PWB error
9520 BRU PWB data error IPU PWB error
F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB.
F010 Main PWB checksum error Defective main PWB.
F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB.
F050 Print engine ROM checksum error Defective engine PWB.

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Error information

What causes the C4010 error?

The Kyocera documentation indicates that error code ‘C4010’ is caused by the following problem: «Polygon Motor Steady-State Problem Stable Off is detected for 20 sec continuously after polygon motor stabilization».

Do you think there is another cause for this error? Let others know in the comments.

How to solve Kyocera Printer error C4010

We’ve created a list of solutions which you can follow if you want to solve this Printer problem yourself. Do you need more help? Visit our support page if you need professional support with Printer right away.

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  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a software problem.
  • Causes: FAX control PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Reinstall the fax software. 3. Replace the FAX control PWB.
  • Code: 0060
  • Description: Main/Engine PWB mismatch
    Unmatching engine and engine sub boards. Defective engine subboard
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Replace the main/engine PWB.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main/engine PWB.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written from the service support and install. 4. Replace the main/engine PWB.
  • Code: 0150
  • Description: Backup memory read/write error (main/engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM is peroperly installed on the main/engine PWB and re-install it. 3. Replace the main/engine PWB. 4. Check the EEPROM and if the data are currupted, contact the service support.
  • Code: 0160
  • Description: Backup memory data error (main/engine PWB)
    Reading data from EEPROM is abnormal.
  • Causes: EEPROM
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Execute U021 — memory initializing.(see page 1-3-19) 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error
    The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter.
  • Causes: EEPROM. Main/Engine PWB.
  • Remedy: EEPROM 1. Check that the EEPROMs installed in the main/engine PWB are correct and, if not, use the correct EEPROM for the model. 2. If the EEPROM data are currupted, contact the service support.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main/ engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: 1. Confirm the machine data for the main/ engine units by using U004. 2. If the serial number data of different models is alternately displayed, install the correct EEPROM in the PWB of the wrong serial number data. 3. Contact the Service Support.
  • Code: 0190
  • Description: Backup memory device error (main/engine PWB)
  • Causes: Main/Engine PWB
  • Remedy: Replace the main/engine PWB.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: Main/Engine PWB
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main/engine PWB.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Main/Engine PWB
  • Remedy: Replace the main/engine PWB.
  • Code: 0840
  • Description: Faults of RTC
    (“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Causes: Battery ( main PWB). Main/Engine PWB.
  • Remedy: Battery ( main PWB) 1. Make sure that the back-up batteries on the main/engine PWB are not shortcircuited. 2. Reset Maintenance T by executing U906. 3. If the same C call is displayed when power is switched on and off, replace the back up battery. 4. If communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check the PWB is properly grounded.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 1810
  • Description: Paper feeder unit 2 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB.
  • Remedy: Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and main/engine PWB (YC18) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PFMain/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. main PWB.
  • Code: 1820
  • Description: Paper feeder unit 3 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB
  • Remedy: Paper feeder Check the wiring connection status with paper feeder unit 2 and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 1830
  • Description: Paper feeder unit 4 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB.
  • Remedy: Paper feeder Check the wiring connection status with paper feeder unit 3 and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 1900
  • Description: Paper feeder unit 2 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 1910
  • Description: Paper feeder unit 3 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 1920
  • Description: Paper feeder unit 4 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 2000
  • Description: Main motor steady-state error
    After main motor is stabilized, the ready signal is not ready for 1 s continuously.
  • Causes: Main motor. Main/Engine PWB.
  • Remedy: Main motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the main motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 2010
  • Description: Main motor startup error
    Main motor is not stabilized within 3 s since the motor is activated.
  • Causes: Main motor. Main/Engine PWB.
  • Remedy: Main motor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.
  • Causes: Scanner motor. Home position sensor. Main/Engine PWB.
  • Remedy: Scanner motor 1. Move the scanner by the hand to check whether it is unusually difficult to move. 2. Check that the scanner driving belt is not disengaged. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Scanner motor and main/engine PWB (YC1) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Home position sensor and main/engine PWB (YC7) 3. Replace the home position sensor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 3200
  • Description: Exposure lamp error
    When a lamp is made to turn on one side at a time, the white standard data at the time of an initial is lower than a rated value.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and main/engine PWB (YC2011) Replace the image scanner unit.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3210
  • Description: CIS lamp error
    When a lamp is made both to turn on, the white standard data at the time of an initial is lower than a rated value
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3300
  • Description: Optical system (AGC) error One of the gains is FF or 00 during the CIS lamp AGC is being processed.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC An error code is detected.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Main/Engine PWB.
  • Remedy: 1. Execute U021 memory initializing. 2. Replace the main/engine PWB and execute U411.
  • Code: 4000
  • Description: Polygon motor steady-state error
    After Polygon motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Polygon motor (LSU). Main/Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 4010
  • Description: Polygon motor synchronization error
    After polygon motor is driven, the polygon motor speed won’t stabilize within 10 s.
  • Causes: Polygon motor (LSU). Main/Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 4200
  • Description: BD steady-state error
    The BD signal is not detected.
  • Causes: APC PWB (LSU). Main/Engine PWB.
  • Remedy: APC PWB (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and main/engine PWB (YC2010) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire (main)
    When the fuser thermistor 1 reaches primary stable temperature after a warm-up start and the fuser thermistor 2 is less than 90 ° C/194 °F.
  • Causes: Fuser unit. Main/Engine PWB. Power source PWB. Fuser heater.
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and mmain/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC4) and main/ engine PWB (YC14) 2. Replace the power source PWB.
    Fuser heater 1. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 2 temperature (Center)
    Fuser thermistor 2 detects a temperature higher than 210°C/410°F.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6030
  • Description: Broken fuser thermistor 2 wire (Center)
    Input from fuser thermistor 2 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 2 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 1 is 70°C/ 158°F or more.
  • Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 2. Fuser thermostat (triggered)
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Fuser thermistor 2 1. Replace the Fuser unit and execute U167 counter clear.
    Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6200
  • Description: Broken fuser heater wire (Sub)
    Fuser thermistor 1 does not reach primary stable temperature even after 30 s during warming up. Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 60 s during ready.
  • Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 1
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Fuser thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 1 temperature (Edge)
    Fuser thermistor 1 detects a temperature higher than 230°C/446°F.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6230
  • Description: Broken fuser thermistor 1 wire (Edge)
    Input from fuser thermistor 1 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 1 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 2 is 70°C/ 158°F or more.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error
    While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s.
  • Causes: Fuser unit.
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (CN2) and main/ engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the power source PWB.
  • Code: 7100
  • Description: Toner sensor error
    Sensor output value of 8 or less.
  • Causes: Toner sensor. Toner motor. Main/Engine PWB.
  • Remedy: Toner sensor 1. Check the toner sensor output by U150. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and main/engine PWB (YC9) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit.
    Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and main/engine PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7800
  • Description: Broken temperature sensor wire
    Input from temperature sensor is 0.3 V (A/D value) or less
  • Causes: Outer temperature sensor. Main/Engine PWB.
  • Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7810
  • Description: Short-circuited temperature sensor wire
    Input from temperature sensor is 0.3 V (A/D value) or more
  • Causes: Outer temperature sensor. Main/Engine PWB.
  • Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7900
  • Description: Drum EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively.
  • Causes: DR PWB. Main/Engine PWB.
  • Remedy: DR PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DR PWB and main/engine PWB (YC9) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Drum unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 9000
  • Description: Document processor communication error
    A communication error from document processor is detected 10 times in succession.
  • Causes: DP main PWB.
  • Remedy: 1. Check that the versions of the main unit firmware and the DP firmware are identical. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP main PWB(YC1) and main/engine PWB (YC18) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP main PWB
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: DP main PWB. Device damage of EEPROM.
  • Remedy: 1. Execute U906 Separating Operation Release. 2. Confirm that the EEPROM has been properly installed. 3. Replace the DP main PWB
    Device damage of EEPROM Contact the Service Support.
  • Code: F000
  • Description: Communication error between Main/Engine PWB and Operation PWB
  • Causes: Main/Engine PWB. Operation PWB.
  • Remedy: Main/Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wirings and connetors between the main/engine PWB and the operation PWB are normal. Main/engine PWB (YC2010) and operation PWB (YC1) 3. Check that the DIMM memories in the main/engine PWB are well conducted and, if not, replace. 4. Execute U021initialize memory. 5. Replace the main/engine PWB.
    Operation PWB Replace the operation PWB.
  • Code: F020
  • Description: Main/Engine PWB RAM check sum error
  • Causes: Main memory (RAM)
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main/engine PWB.
  • Code: F040
  • Description: Communication error between Main/Engine PWB and Print engine
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Repair or replace the wire from the main/ engine PWB, that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, replace the main/engine PWB.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, Replace the main/ engine PWB.
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  • Error Codes
  • Kyocera
  • FS6525MFP
  • Code 4010
  • Code: 4010
  • Description: Polygon motor steady-state error
    Stable OFF is detected for 1 s continuously after polygon motor stabilized.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and engine PWB (YC11)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.

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