Ошибка соединения 0x2202 kyocera smtp

Содержание

  1. Kyocera ошибка соединения 0x2101 smtp
  2. Устранение ошибок передачи и соединения на принтерах Kyocera
  3. Что значит такая ошибка: информация из руководства
  4. Когда возникает
  5. Возможные причины сбоев
  6. Правильная настройка
  7. Другие ошибки и их решение
  8. Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn
  9. Страница 367
  10. Kyocera ошибка соединения 0x2101 smtp
  11. Thread: KM-5050 Scan to SMB Error 2101
  12. KM-5050 Scan to SMB Error 2101
  13. Re: KM-5050 Scan to SMB Error 2101
  14. Re: KM-5050 Scan to SMB Error 2101
  15. Re: KM-5050 Scan to SMB Error 2101

Kyocera ошибка соединения 0x2101 smtp

Код ошибки:4701,
5101, 5102, 5103, 5104,
7102, 720f

Выключите и затем включите
главный включатель питания. Если
эта ошибка возникнет повторно,
запишите код ошибки, который
отображается на дисплее
сообщений, и обратитесь к
специалисту по обслуживанию.
(См. процедуру в Сбой аппарата
Вызовите сервисный
персонал.
)

Возможно, отсканированы
999 страниц оригиналов?

Если число страниц оригинала
превышает 999, передавайте
страницы отдельными пакетами.

Код ошибки при сканировании с отправкой по Email

Возможно, неправильное
имя сервера SMTP/POP3?

Установите правильное имя
сервера в COMMAND CENTER.

Возможно, вы указали
недопустимые имя
пользователя или пароль?

Введите правильные имя
пользователя и пароль.

Указали ли вы адрес
адресата?

Укажите адрес адресата.

Включен ли протокол
SMTP?

Включите протокол SMTP в
COMMAND CENTER.

Код ошибки:2101,
2102, 2103, 2201, 2202,
2203

Выбрано ли «Другая
аутентификация», когда
выполняется
аутентификация POP
перед SMTP?

Выберите действующего
пользователя POP3,
отличающегося от «Other».

Является ли указанный
сервер сервером SMTP?

Установите правильное имя
сервера в COMMAND CENTER.

Правильно ли выполнено
подключение к сети?

Убедитесь, что сетевой кабель
правильно подключен.
Убедитесь, что сетевая среда
(сервер, концентратор или другая
сеть LAN) работает правильно.

Не пытаетесь ли вы
передать слишком
большой объем данных?

Измените размер, который можно
передавать, в COMMAND
CENTER.

Источник

Ошибки передачи (1102, 1101, 2101) и соединения (0×1102) на принтерах Kyocera происходят из-за неправильной настройки, сетевых сбоев, неправильного ввода данных авторизации при подключении к папке на удаленном ПК.

Основной способ устранения сбоя – правильная настройка оборудования. Необходимо указать нужные параметры на печатающем устройстве и на компьютере, через который выполняется удаленное сканирование.

Что значит такая ошибка: информация из руководства

Неисправность возникает во время передачи документа в папку на удаленном ПК. Код 1102 или 1103 говорят, что принтер не получил доступ из-за неправильного ввода пары логин-пароль или адреса компьютера.

На устройствах Kyocera в случае такого сбоя отображается сообщение «Login to the host has failed». Также возможно появление надписи «Connection Error».

Когда возникает

На принтерах и МФУ ошибка вылетает в таких ситуациях:

  • Работе через SMB или FTP сервер.
  • Отправке электронных писем из-за ввода неактуальных username или пароля для сервера SMTP либо POP3.

Возможные причины сбоев

Причиной могут быть следующие факторы:

  • Периодическое или постоянное отсутствие доступа к сети.
  • Недопустимое число символов в названии устройства, логине, пароле.
  • Указаны неполный домен, пользовательское имя.
  • Путь к сетевой директории прописан неверно.

Неправильная настройка брандмауэра: наличие задач с более высоким приоритетом.

Правильная настройка

Для устранения неисправности нужно правильно настроить оборудование. Сначала проверьте параметры на компьютере, затем на печатающем устройстве.

Проверьте, правильно ли указано имя ПК, доменный адрес и username. Для этого введите в командной строке «net config workstation».

Убедитесь, что правильно указан путь к сетевой папке. Его можно посмотреть в свойствах.

Windows 7
Windows 10

Включите общий доступ для файлов и принтеров. Это можно сделать в «Центре управления сетями», во вкладке «Дополнительные параметры общего доступа».

Windows 7
Windows 10

Убедитесь, что на МФУ включены протоколы FTP и SMB. Это можно сделать через интерфейс Command Center. Отправьте оригинал документа, выбрав направление обмена данными.

Укажите имя компьютера и название папки, открытой для общего доступа. Пропишите актуальные данные авторизации для входа на ПК. После проверки подтвердите операцию, нажав «Старт».

Другие ошибки и их решение

На МФУ также могут появиться похожие сбои. Наиболее распространенные – 1103 и 1105.

Появляется при передаче через SMB либо FTP сервер из-за неправильно указанного имени пользователя либо пароля. Также появляется при отсутствии прав доступа к сетевой папке.

Возникает, если в Command Center на Kyocera не включена функция передачи через FTP, SMB или SMTP сервер. В этом случае необходимо задать значение в настройках принтера.

Источник

Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn

Страница 367

Устранение неисправностей > Устранение неисправностей

Устранение ошибки передачи

Меры по устранению

Не удалось отправить
электронную почту.

Проверьте правильность имени хоста SMTP
сервера в Command Center RX.

Не удалось отправить через
FTP.

Проверьте имя хоста FTP.

Не удалось отправить через
SMB.

Проверьте имя хоста SMB.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

Не удалось отправить
электронную почту.

Проверьте следующее на Command Center RX:

имя пользователя и пароль для сервера SMTP;

имя пользователя и пароль для сервера POP3;

предел размера сообщения эл. почты.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

право доступа получателя к папке.

Не удалось отправить
электронную почту.

Проверьте адрес электронной почты.

Если адрес отклонен доменом, отправка
электронного письма невозможна.

Источник

Kyocera ошибка соединения 0x2101 smtp

Для сканирования и отправки документов по e-mail для МФУ М2835dw необходимо не только наполнить адресную книгу, но и настроить отправку почты по e-mail. Для реализации этой возможности нужно настроить параметры почтовых протоколов, благодаря которым почта будет отправляться на выбранные адреса.

Для настройки отправки почты придется пройтись по меню аппарата, перепрыгивая с одного окна на другое. Над удобством меню, как и над логикой управления инженерам kyocera явно стоит поработать. Перед настройкой необходимо создать пользователя на любом почтовом сервере. В данном случае был создан пользователь Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. (на почтовом сервере yandex).

1. Открываем веб-панель МФУ Ecosys Kyocera M2835dw, набираем логин, пароль (по умолчанию Admin — Admin).

2. Далее переходим «Настройки функций» — «Электронная почта«.

3. В открывшемся окне заполняем:

Имя сервера SMTP: 213.180.193.38

Имя севера SMTP (сервер исходящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу smtp 213.180.193.38 (smtp.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера SMTP лучше задать по имени (например, для Yandex — smtp.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое smtp.yandex.ru. Проверить можно набрав в командной строке: ping smtp.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу smtp, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта smtp: 465.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу SMTP.

Протокол аутентификации: Вкл.

Аутенфицировать как: Пользователь 1 POP3.

4. В секции «Настройки отправки электронной почты» настраиваем:

Адрес отправителя: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес отправителя — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее в секции «POP3» нажимаем кнопку «Параметры» («Настройки пользователя POP3«).

5. В окне «Настройки пользователя POP3«:

Профиль пользователя 1: Вкл.

Адрес электронной почты: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес электронной почты — созданный почтовый аккаунт.

Имя сервера POP3: 213.180.204.212

Имя севера POP3 (сервер входящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу pop3 213.180.204.212 (pop.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера POP3 лучше задать по имени (например, для Yandex — pop.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое pop.yandex.ru. Проверить можно набрав в командной строке: ping pop.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу POP3, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта POP3: 995.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу POP3.

Имя пользователя для регистрации Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Имя пользователя для регистрации — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Протокол» (Примечание: Произведите настройку здесь).

6. В новом окне настраиваем:

POP3 (прием эл. почты): Вкл.

Безоп. POP3 (Пользов. 1): SSL/TLS.

SMTP (передача эл. почты): Вкл.

Безопасность SMTP: SSL/TLS.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Защита сети» (Примечание: Для использования этих настроек включите SSL).

7. В открывшемся окне «Настройки сетевой безопасности» включаем SSL:

SSL: Вкл.

Нажимаем «Передать» для сохранения настроек.

7. Далее переходим в «Настройки электронной почты» (Настройки функций — Электронная почта), в секции SMTP нажимаем кнопку «Тест«. При успешном соединении появится сообщение «Соединение ОК». Это значит, что настройки произведены правильно. Теперь можно сканировать документы и передавать по электронной почте выбранным в адресной книге адресатам.

Источник

Thread: KM-5050 Scan to SMB Error 2101

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KM-5050 Scan to SMB Error 2101

Hello everyone,
I have a KM-5050 with firmware version 2GR_2000.014.028 2007.11.02,
Print works ok.
Trying to hook it up to scan to a folder (via SMB) on Windows Server 2008 R2 Data Center.
Scan to email is also working. I have tried using the hostname and IP address. The username and password is also a domain admin account.
For testing, when hooking it up to an individual laptop, the scan to SMB folder works ok.
Is there any suggestion anyone may know about to get this working?
Is my firmware the culprit?
Thanks in advance for your help.
Claudio

Re: KM-5050 Scan to SMB Error 2101

I remember seeing something like this before. When you put in the username info you need to add the domain info as well. I for the life can’t remember where I saw this but I’ll look around in some stuff I have around and see if I can find it.

update found the info in the Kyocera Scan to SMB(PC) set up guide. check this

Check the information in “domain nameuser name” format for logging onto Windows.
1 Press the Ctrl-Alt-Delete key combination on the
keyboard.
2 Check the Logon Information that appears on the
Windows Security window. In the sample window
below, “ABCDNETjames.smith” corresponds to
“domain nameuser name”.
(Example: ABCDNET james.smith)

Service Manager 1,000+ Posts

Join Date Feb 2010 Posts 1,910 Rep Power 71

I think 2101 implies a firewall/anti virus issue

Master Of The Obvious 10,000+ Posts

Join Date Jul 2007 Location Lapeer, Michigan Posts 21,181 Rep Power 422

Re: KM-5050 Scan to SMB Error 2101

You can get 2101 for a hostname IP issue, or a login/password issue. Either one.

For the sake of diagnosis, I’d suggest creating a new user with a new known password, and new admin properties. Most times it’s login/password related, even if you can log in to the PC/server with this info sometimes it won’t work from the MFP. Many times this has resolved 2101 errors. =^..^=

Re: KM-5050 Scan to SMB Error 2101

Totally agree with this solution, I have a story

Call out to the Customer, 2 local Meath GAA players (Gaelic football) for top tray malfunction on a Kyocera model /Utax 1625. I cleaned the machine located the problem as the try paper size guide was broke etc. I taught I was done, when the Customer told me that the machine won’t print or scan.

I re-installed drivers etc., put in all the scan data and tried to scan ERROR 2101 kept coming up. So out to the car and plugged in the laptop and print and scan function working 100%. I asked the Customer any changes recently and they said the router so I inspect and its fine. I then check the only Pc connected to the machine and give it a good going over. I find the McAfee anti-virus software and disable it and hooray I can print but no scan. I ask the Customer was the anti-virus updated and he said no, shortly after my SM rang because I was there 1.5 hours I explained what happened and he told me to just get going.

I tell the Customer that I must go but would be back with the rtf parts that my SM has been on and that they should have logged the call regarding the print and scan, as I was only into my 2nd year and that call would require a more exp Tech and that if they wanted to print they must either disable or change their settings in the Anti-virus to allow printing. I was not long gone when the Customer called the Office giving out saying I was hopeless etc. and yes my SM called the Customer and asked was the Anti-Virus changed, when he finished that call he gave me the hairdryer treatment. I told him that when I finished the call they wanted me to look at the printing etc., I told him it was the Anti-Virus blocking the printing and he still fumed and sent my Supervisor there. The Supervisor rang me and I told him the story and he came back with a report that the Router was faulty and told the Customer to change it.

It was less than a week and the Customer was raging, the router did not work. The call was logged and the SM sent out his golden boy, the Polish Master who was a lazy git TBH, I have to admit he was there for 3 hours and solved the problem. It was the anti-virus, and yes they had recently got an IT guy in to install it. I was never thanked for attempting the repair but the Customer was charged for the call out and not telling anyone about the change. SUCKER

Источник

Below is a long list of Kyocera error codes.  Some Kyocera printers can be reset by turning the machine power switch off and back on while some others activate “partial operation control” disabling the defective part/area of the machine (paper feed cassette, stapler, document processor etc). If a specific unit is not working, perform U906 after taking measures against the cause of trouble to reactivate the unit.

Error Code
Description

C0030
Fax PWB Problem. Processing with fax software is disabled due to software or hardware issues.

C0060
Main PWB Type Mismatch Error.

C0070
Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software.

C0130
Main PWB EEPROM Backup Memory Device Problem. EEPROM can not be written or read.

C0140
Main PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM.

C0150
Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read.

C0160
Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively.

C0170
Copy Counts Problem. A checksum error is detected in the main and engine backup memories for copy counters.

C0180
Machine Number Mismatch Error. Machine number does not match on main and engine PWBs

C0600
Main PWB DIMM Installed Incorrectly.

C0610
Main PWB DIMM error

C0630
DMA transmission of compressed, decompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time.

C0640
Hard Disk Drive cannot be accessed

C0700
Optional CF backup is not suitable.

C0800
Image processing problem. JAM05 is detected twice.

C0830
Fax Flash ROM program area checksum error

C0870
Fax PWB to Main PWB high capacity data transfer problem.

C0880
Fax PWB program archive problem.

C0920
Fax backup data is not retained.

C1010
Cassette #1 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent.

C1020
Cassette #2 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent.

C1030
PF-700 optional cassette #3 lift motor error.

C1040
PF-700 optional cassette #4 lift motor error.

C1100
PF-750 (Left) Lift Motor 1 error. Exceeds 1 second overcurrent.

C1110
PF-750 (Right) Lift Motor 2 error. Exceeds 1 second overcurrent.

C1120
PF-750 (Left) Lift Motor 1 position problem. PF switch 2 remains off after 30 seconds of motor operation.

C1130
PF-750 (Right) Lift Motor 2 position problem. PF switch 1 remains off after 30 seconds of motor operation.

C1800
PF-700/PF-750 Communication Problem.

C1900
PF-700 EEPROM error. Write data & Read data are not in agreement three times consecutively.

C2000
Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation.

C2250
Main Charge Cleaner Motor error. Lock error is detected three times in a row during cleaner motor operation.

C2500
Paper Feed Motor error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation.

C2600
PF-700 Drive Motor error. Lock signal exceeds 500ms.

C2600
PF-750 Paper Conveying Motor error. Lock signal exceeds 450ms.

C3100
Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying from contact glass.

C3200
Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of commencing reading.

C3210
Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading.

C3300
CCD AGC Problem. After AGC correct input is not obtained at the CCD.

C3310
CIS AGC Problem. After AGC correct input is not obtained at the CIS.

C3500
Communication Error Between Scanner and SHD.

C3900
Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match.

C3910
Scanner PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values.

C4000
Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec of activation.

C4010
Polygon Motor Steady-State Problem. Stable Off is detected for 20 sec continuously after polygon motor stabilization.

C4200
BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization.

C5300
Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously.

C6000
Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1or 2 does not rise by at least 1C/1.8F within 5 sec.

C6020
Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more.

C6030
Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec.

C6050
Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying.

C6400
Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec.

C6410
Fuser Unit Connection Insertion Problem. Absence of fuser unit is detected.

C6420
Fuser Unit Fuse Cut Problem. The fuse has been cut 33 sec after the fuse cut signal is turned on.

C7300
Toner Container Problem. Toner level is not detected when toner empty is detected.

C7400
Developing Unit Connection Insertion Problem. Absence of the developing unit is detected.

C7410
Drum Unit Connection Insertion Problem. Absence of the drum unit is detected.

C7800
Broken External Thermistor Wire. Thermistor on the environmental sensor outputs 4.5v or more.

C7810
Short-Circuited External Thermistor. Thermistor input value is 0.5v or less.

C7900
Drum EEPROM Error. Reading or writing to the EEPROM cannot be performed.

C7910
Developing EEPROM Error. Reading or writing to the EEPROM cannot be performed.

C8020
DF-710 Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation.

C8030
DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition.

C8050
DF-710 Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88.

C8060
DF-710 Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 2.5 sec.

C8070
DF-710 Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray.

C8140
DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray capacity detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray load detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray load detection sensor remain on for 2 sec or more during main tray ascent.

C8140
DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 10 sec.

C8170
DF-710 Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88.

C8170
DF-720 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

C8170
DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation.

C8180
DF-710 Side Registration Motor 2 Problem. During initial rotations home position is not detected within 3 sec. Jam 88.

C8180
DF-720 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

C8190
DF-720 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

C8210
DF-710 Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec.

C8210
DF-720 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation.

C8210
DF-730 Stapler Problem. Home position is not detected within a specific time of activation.

C8220
DF-710 Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec.

C8230
DF-710 Stapler Motor Problem. Jam 82 is indicated.

C8300
BF-710 Centerfold Unit Communiation Error. Although the connection is detected, communication is not possible with the centerfold unit.

C8310
BF-710 Centerfold Side Registration Motor 1 Problem. During initial rotations home position is not detected within 1000ms.

C8320
BF-710 Centerfold Paper Conveying Belt Motor Problem. During initial rotations home position is not detected within 2500ms.

C8330
BF-710 Blade Motor Problem. During initial rotations home position is not detected within 1500ms.

C8340
BF-710 Centerfold Staple Motor Problem. Jam 89.

C8350
BF-710 Centerfold Side Registration Motor 2 Problem. During initial rotations home position is not detected within 1000ms.

C8360
BF-710 Centerfold Main Motor Problem. The motor lock signal is detected for more than 1000ms during activation.

C8440
DF-730 Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range.

C8460
DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed.

C8500
MT-710 Communication Error. The connection is detected, but communication is not possible with the mailbox.

C8510
MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation.

C8800
DF-710 Communication Problem. No communication: there is no reply after (5) tries. Abnormal communication: a parity or checksum error is detected (5) times in succession.

C8900
DF-710 Backup Memory Data Problem. Read and write data does not match.

C8910
PH-5A Backup Memory Data Problem. Read and write data does not match.

C8920
MT-710 Backup Memory Data Problem. Read and write data does not match.

C8930
BF-710 Backup Memory Data Problem. Read and write data does not match.

C9000
DP-700 Communication Problem. A communication error is detected.

C9040
DP-700 Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned On.

C9050
DP-700 Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned On.

C9060
DP-700 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

C9070
DP-700 Communication Error between the DP and SHD. A communication error is detected.

C9080
DP-700 Communication Error between the DP and CIS. Reading cannot be performed correctly.

CF000
Operation Panel PWB Communication Error/System Error. Unknown error. Communication error between panel and main controller. (If CF620 occurred and is left, CF000 also occurred because of timeout control.

CF010
Main PWB Checksum Error/System Error. Communication error between panel and main controller.

CF020
Memory Checksum Error/Operation System Error.

CF030
Main PWB System Error.

CF040
Engine PWB Communication Error.

CF041
Scanner PWB Communication Error.

CF050
Engine ROM Checksum Error.

CF060
Engine RAM Error.

CF070
Flash ROM Error. Defective flash ROM (which?).

CF080
Flash ROM Error (during download). Defective flash ROM (which?).

CF090
Fax System M Communication Error.

CF14F
Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec.

CF256
Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CF257
Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CF26F
Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print).

CF3xx
Undefined.

CF423
Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation.

CF423
Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation.

CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451
HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470
HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494
HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CF5xx
Undefined.

CF610
System Start Error.

CF620
System Error. Error acquiring the event data. Panel detects CF000 as same error.

CF620
System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card.

CF7D7
Readout Error of SSL (authentication data).

CFAxx
HDD Error.

CFB2C CFB30 CFB31
Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death.

CFB30
Incompatible Level Of Firmware on Main EEPROM.

CFB31
Corrupt Firmware on Main EEPROM.

CFB32
Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

CFB33
Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

F000
Operation Panel PWB Communication Error.

F010
Main PWB Checksum Error.

F020
Memory Checksum Error.

F030
Main PWB System Error.

F040
Engine PWB Communication Error.

F041
Scanner PWB Communication Error.

F050
Engine ROM Checksum Error.

F060
Engine RAM Error.

F070
Flash ROM Error.

F080
Flash ROM Error (during download).

F090
Fax Control PWB Communication Error.

F14F
Power Source PWB Second Side Error.

E00000 or U00000
Fax Communication Error: No response or line busy after the set number of redials.

E00100 or U00100
Fax Communication Error: Transmission was interruped by a press of the Stop/Clear key.

E00200 or U00200
Fax Communication Error: Reception was interrupted by a press of the Stop/Clear key.

E00300 or U00300
Fax Communication Error: Recording paper on the destination unit has run out during reception.

E00420 or U00420
Fax Communication Error: A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number.

E00421 or U00421
Fax Communication Error: Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number.

E00430 or U00430
Fax Communication Error: Polling request (confidential or reverse polling) was received but interrupted because of a mismatch in the permit number.

E00430 or U00430
Fax Communication Error: Subaddress-based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit.

E00431 or U00431
Fax Communication Error: Confidential polling transmission was interrupted because the specified confidential box number was not registered.

E00431 or U00431
Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.

E00432 or U00432
Fax Communication Error: Confidential polling transmission was interrupted because of a mismatch in the confidential box ID number.

E00432 or U00432
Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number.

E00433 or U00433
Fax Communication Error: Confidential polling request was received but data was not present in the confidential box.

E00433 or U00433
Fax Communication Error: Subaddress-based bulletin board transmission request was received but data was not present in the subaddress confidential box.

E00434 or U00434
Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box number was intended for encryption.

E00435 or U00435
Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box was being accessed.

E00435 or U00435
Fax Communication Error: Subaddress-based bulletin board transmission request was received but interrupted because the specific subaddress confidential box was being accessed.

E00440 or U00440
Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was not registered.

E00440 or U00440
Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay reception was interrupted because the specific subaddress box was not registered.

E00440 or U00440
Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay command reception was interrupted because the specific subaddress box number was being accessed.

E00441 or U00441
Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was intended for encryption.

E00450 or U00450
Fax Communication Error: The destination transmitter disconnected because the permit IDs did not agree while the destination transitter is in password-check transmission or restricted transmission.

E00460 or U00460
Fax Communication Error: Encrypted reception was interrupted because the specified encryption box number was not registered.

E00460 or U00460
Fax Communication Error: Ecrypted reception request was received but interrupted because the specified encryption box was being accessed.

E00462 or U00462
Fax Communication Error: Ecryption reception was interrupted because the encryption key for the specified encryption box was not registered.

E00500 or U00500
Fax Communication Error: Multiple communication was interrupted and the call was not made on destination units after interruption.

E00600 or U00600
Fax Communication Error: The document processor cover is open.

E00601 or U00601
Fax Communication Error: Document jam or the document length exceeds the maximum.

E00602 or U00602
Fax Communication Error: Image scanning section problem

E00603 or U00603
Fax Communication Error: No document feed.

E00604 or U00604
Fax Communication Error: Document length exceeded the limit of the bitmap memory capacity.

E00610 or U00610
Fax Communication Error: Recording section cover open.

E00611 or U00611
Fax Communication Error: Recording paper jam.

E00613 or U00613
Fax Communication Error: Image writing section problem.

E00614 or U00614
Fax Communication Error: Nearly empty of recording paper.

E00615 or U00615
Fax Communication Error: Empty of recording paper.

E00620 or U00620
Fax Communication Error: Copier fixing unit problem.

E00622 or U00622
Fax Communication Error: Copier drive motor problem.

E00655 or U00655
Fax Communication Error: CTS was not activated after RTS due to a modem error.

E00656 or U00656
Fax Communication Error: Data was not transmitted after CTS was activated due to a modem error.

E00670 or U00670
Fax Communication Error: Power was cut off during communication.

E00677 or U00677
Fax Communication Error: There was no file to transmit in the memory transmission mode.

E00690 or U00690
Fax Communication Error: System error.

E00700 or U00700
Fax Communication Error: Communication was interrupted because of a problem in the destination unit.

E00800 or U00800
Fax Communication Error: A page transmission error occurred in G3 mode, because of reception of a RTN or PIN signal.

E00810 or U00810
Fax Communication Error: A page transmission error re-occurred in G3 mode after retry of transmission in ECM mode.

E00900 or U00900
Fax Communication Error: A page reception error occurred in G3 mode. An RTN or PIN signal was transmitted because of a page reception error.

E00910 or U00910
Fax Communication Error: A page reception error occurred in G3 mode. A page reception error remained after retry of transmission in ECM mode.

E01000 or U01000
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An FTT signal was received for a set number of times after TCF signal transmissions at 2400bps.

E01000 or U01000
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400bps.

E01001 or U01001
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The function of the unit differs from that indicated by a DIS signal.

E01010 or U01010
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and the preset number of command retransfers was exceeded (between units of our make).

E01011 or U01011
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DCS, TCF signal, and the preset number of command retransfers was exceeded.

E01012 or U01012
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and the preset number of command retransfers was exceeded (between units of our make).

E01013 or U01013
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make).

E01014 or U01014
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an MPS signal, and the preset number of command retransfers was exceeded.

E01015 or U01015
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOM signal, and the preset number of command retransfers was exceeded.

E01016 or U01016
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An MCF signal was received but no DIS signal was received after transmission of an EOM signal, and T1 timeout was detected.

E01017 or U01017
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOP signal, and the preset number of command retransfers was exceeded.

E01018 or U01018
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PRI-EOP signal, and the preset number of command retransfers was exceeded.

E01019 or U01019
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make).

E01020 or U01020
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM).

E01021 or U01021
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was exceeded (ECM).

E01022 or U01022
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a RR signal, and the preset number of command retransfers was exceeded (ECM).

E01023 or U01023
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PS.NULL signal, and the preset number of command retransfers was exceeded (ECM).

E01024 or U01024
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.MPS signal, and the preset number of command retransfers was exceeded (ECM).

E01025 or U01025
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOM signal, and the preset number of command retransfers was exceeded (ECM).

E01026 or U01026
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOP signal, and the preset number of command retransfers was exceeded (ECM).

E01027 or U01027
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the preset number of command retransfers was exceeded (ECM).

E01028 or U01028
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. T5 timeout was detected during ECM Transmission (ECM).

E01040 or U01040
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during standby for DIS signal reception.

E01041 or U01041
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make).

E01042 or U01042
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS, TCF signal.

E01043 or U01043
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between units of our make).

E01044 or U01044
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS3, TCF signal (between units of our make).

E01045 or U01045
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an MPS signal.

E01046 or U01046
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOM signal.

E01047 or U01047
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOP signal.

E01048 or U01048
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PRI-EOP signal.

E01049 or U01049
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CNC signal (between units of our make).

E01050 or U01050
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTC signal (ECM).

E01051 or U01051
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an EOR.Q signal (ECM).

E01052 or U01052
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RR signal (ECM).

E01053 or U01053
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.NULL signal (ECM).

E01054 or U01054
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.MPS signal (ECM).

E01055 or U01055
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOM signal (ECM).

E01056 or U01056
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOP signal (ECM).

E01057 or U01057
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM).

E01070 or U01070
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during handshake.

E01071 or U01071
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during message transmission.

E01072 or U01072
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A break in loop current was detected during transmission.

E01073 or U01073
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected when transmitting after reception.

E01080 or U01080
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A PIP signal was received after transmission of a PPS.NULL signal.

E01091 or U01091
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because a PPR signal was received over (10) times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection.

E01092 or U01092
Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed.

E01100 or U01100
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit differs from that indicated by a DCS signal.

E01101 or U01101
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal.

E01102 or U01102
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DTC (NSC) signal was received when no transmission data was in the unit.

E01110 or U01110
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DIS signal.

E01111 or U01111
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DTC (NSC) signal.

E01112 or U01112
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No training reception after reception of a DCS or NSS signal.

E01113 or U01113
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an FTT signal.

E01114 or U01114
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CFR signal.

E01115 or U01115
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an MCF signal.

E01116 or U01116
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a PPR signal.

E01117 or U01117
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CTR signal.

E01118 or U01118
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an ERR signal.

E01119 or U01119
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No further signals were received after reception of a message.

E01120 or U01120
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an MCF signal.

E01121 or U01121
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTP signal.

E01122 or U01122
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTN signal.

E01123 or U01123
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIP signal.

E01124 or U01124
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIN signal.

E01125 or U01125
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a CNS signal (between units of our make).

E01126 or U01126
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PPR signal (ECM).

E01127 or U01127
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an ERR signal (ECM).

E01128 or U01128
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RNR signal (ECM).

E01129 or U01129
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an SPA signal (short protocol).

E01140 or U01140
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DIS signal.

E01141 or U01141
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DTC signal.

E01142 or U01142
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS or NSS signal.

E01143 or U01143
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an FTT signal.

E01144 or U01144
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CFR signal.

E01145 or U01145
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after reception of a message.

E01146 or U01146
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication).

E01147 or U01147
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTP signal.

E01148 or U01148
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTN signal.

E01149 or U01149
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIPsignal.

E01150 or U01150
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIN signal.

E01151 or U01151
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPR signal (ECM).

E01152 or U01152
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTR signal (ECM).

E01153 or U01153
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an ERR signal (ECM).

E01154 or U01154
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an PNP signal (ECM).

E01155 or U01155
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an SPA signal (short protocol).

E01160 or U01160
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During message reception, transmission time exceeded the maximum transmission time per line.

E01161 or U01161
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Number of error lines exceeded limits during message reception.

E01162 or U01162
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A break in loop current was detected during message reception.

E01163 or U01163
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Polarity reversal was detected during message reception.

E01164 or U01164
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. One page length exceeded the specified length during message reception.

E01170 or U01170
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A decoding error occurred during MMR message reception.

E01172 or U01172
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the transmitting unit, a JM signal was not detected after transmission of a CM signal when receiving after transmission.

E01191 or U01191
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode.

E01199 or U01199
Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DIS signal with different FIF was received after transmission of a DIS signal.

E01400 or U01400
Fax Communication Error: An invalid one-touch key was specified during communication.

E01500 or U01500
Fax Communication Error: A communication error occurred when calling in V.8 mode.

E01600 or U01600
Fax Communication Error: A communication error occurred when called in V.8 mode.

E01700 or U01700
Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected.

E01720 or U01720
Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol, during transmission in V.34 mode. For example: PPh/ALT/MPh/E was not detected.

E01721 or U01721
Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units. 1) A DCN signal was received from the destination unit and the line was cut, or 2) a DIS (NSF, CSI) signal was received from the destination unit and in response to the signal, the unit transmitted a DCN signal and the line was cut.

E01800 or U01800
Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: INFO0/B/Bbar (A/Abar, for polling reception)/probing tone was not detected.

E01810 or U01810
Fax Communication Error: A communication error occurred in phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: S/Sbar/PP/TRN was not detected.

E01820 or U01820
Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected.

E02000 or U02000
Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was used.

E02100 or U02100
Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability.

E02200 or U02200
Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified.

E02200 or U02200
Fax Communication Error: Relay broadcast was requested to a relay station but failed because a telephone number was not registered in the relay station was specified.

E02200 or U02200
Fax Communication Error: Subaddress-based relay broadcast transmission failed because the data registered in the subaddress relay box was deleted.

E02303 or U02303
Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected before a correct DNL signal was received.

E02304 or U02304
Fax Communication Error: Receiving station information was not normally received in reception of a relay command. A signal other than MPS or EOM signal was received after a DNL signal was received.

E02400 or U02400
Fax Communication Error: An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number.

E03000 or U03000
Fax Communication Error: No document was present in the destination unit when polling reception started.

E03100 or U03100
Fax Communication Error: In reverse polling, although no original was set in the destination unit, transmission was complete.

E03200 or U03200
Fax Communication Error: In confidential polling reception, data was not accumulated in the specified box in the destination unit.

E03200 or U03200
Fax Communication Error: In interoffice subaddress-based bulletin board reception, data was not stored in the box specified by the destination unit.

E03300 or U03300
Fax Communication Error: In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID number or telephone number.

E03300 or U03300
Fax Communication Error: In interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number.

E03400 or U03400
Fax Communication Error: Polling reception was interupted because of a mismatch in individual numbers.

E03500 or U03500
Fax Communication Error: In confidential polling reception, the specified confidential box number was not registered in the destination.

E03500 or U03500
Fax Communication Error: In interoffice subaddress-based bulletin board reception, the specified subaddress confidential box number was not registered in the destination unit.

E03500 or U03500
Fax Communication Error: The destination was being accessed.

E03600 or U03600
Fax Communication Error: Confidential polling reception was interrupted because of a mismatch in specified confidential box numbers.

E03600 or U03600
Fax Communication Error: An interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number.

E03700 or U03700
Fax Communication Error: Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination unit.

E03700 or U03700
Fax Communication Error: Interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was not stored in any subaddress confidental box in the destination unit.

E04000 or U04000
Fax Communication Error: The confidential box specified for confidential transmission was not registered in the destination unit.

E04000 or U04000
Fax Communication Error: In interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit.

E04000 or U04000
Fax Communication Error: The destination was being accessed.

E04100 or U04100
Fax Communication Error: Confidential transmission failed because the destination unit had no confidential capability.

E04100 or U04100
Fax Communication Error: Subaddress-based transmission failed because the destination unit had no subaddress-based reception capability.

E04200 or U04200
Fax Communication Error: In encrypted tranmission, the specified encryption box was not registered in the destination unit.

E04300 or U04300
Fax Communication Error: Encrypted transmission failed because the destination unit had no encrypted communication capability.

E04400 or U04400
Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted transmission. Encryption keys did not agree.

E04401 or U04401
Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted trasmission. The encryption key was not registered.

E04500 or U04500
Fax Communication Error: Encrypted reception was interrupted because of a mismatch in ecryption keys.

E05000 or U05000
Fax Communication Error: In transmission with a specified number, the set number of originals was different from the number of transmitted originals.

E05100 or U05100
Fax Communication Error: Password check transmission or restricted transmission was interrupted because the permit ID numbers did not match.

E05200 or U05200
Fax Communication Error: Password check reception or restricted reception was interrupted because the permit ID numbers did not match, the rejected fax numbers did match, or the destination receiver did not return its phone number.

E05300 or U05300
Fax Communication Error: Password check reception or restricted reception was interrupted because the permitted numbers did not match, the rejected numbers did match, or the machine in question did not acknowledge its phone number.

E09000 or U09000
Fax Communication Error: G3 communication was attempted but failed because the destination unit was a G2 machine.

E12000 or U12000
Fax Communication Error: Relay broadcast was requested from a command station but memory overflowed during reception.

E12000 or U12000
Fax Communication Error: In subaddress-based relay reception memory overflowed.

E12100 or U12100
Fax Communication Error: Relay was commanded but memory overflowed in the destination unit (relay station).

E14000 or U14000
Fax Communication Error: Memory overflowed during confidential reception.

E14000 or U14000
Fax Communication Error: Memory overflowed in subaddress-based confidential reception.

E14100 or U14100
Fax Communication Error: Memory overflowed in the destination unit during confidential transmission.

E14100 or U14100
Fax Communication Error: Memory overflowed in the destination unit during interoffice subaddress-based transmission.

E19000 or U19000
Fax Communication Error: Memory overflowed during memory reception.

E19100 or U19100
Fax Communication Error: Memory overflowed in the destination unit during transmission.

E19200 or U19200
Fax Communication Error: Memory transmission failed because a decoding error occurred.

E19300 or U19300
Fax Communication Error: Transmission failed because an error occurred during JBIG encoding.

E19400 or U19400
Fax Communication Error: Reception failed because an error occurred during JBIG encoding.

Send SMB Error 1102
Error: Username/Password or Shared Name/Folder Name. Domain name is not entered.

Send SMB Error 1102
Error: Username/Password or Shared Name/Folder Name. Assign disable user/password.

Send SMB Error 1102
Error: Username/Password or Shared Name/Folder Name. Assign the user who is not allowed to access the folder.

Send SMB Error 1102
Error: Username/Password or Shared Name/Folder Name. Assign disable shared name.

Send SMB Error 1102
Error: Username/Password or Shared Name/Folder Name. Host name error.

Send SMB Error 1103
Error: Pathname or File Name. Domain name is not entered.

Send SMB Error 1103
Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing.

Send SMB Error 1103
Error: Pathname or File Name. Assign disable folder path.

Send SMB Error 1105
Error: Not Supported Protocol. SMB protocol is set to OFF.

Send SMB Error 2101
Error: Can Not Connect. Enter the disable host name/IP address.

Send SMB Error 2101
Error: Can Not Connect. Assign the wrong port number.

Send SMB Error 2101
Error: Can Not Connect. Network is not connected.

Send SMB Error 2103
Error: Response Wait With Timeout. The server is unable to communicate.

Send SMB Error 2201
Error: Network Transfer. Error occurs on the network.

Send SMB Error 2203
Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send SMB Error 9181
Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

Send FTP Error 1101
Error: Host Name. Enter the disable host name/IP address.

Send FTP Error 1102
Error: Username/Password. Domain name is not entered.

Send FTP Error 1102
Error: Username/Password. Assign disable user/password.

Send FTP Error 1103
Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing.

Send FTP Error 1103
Error: Pathname or File Name. Assign disable folder path.

Send FTP Error 1105
Error: Not Supported Protocol. FTP protocol is set to OFF.

Send FTP Error 2101
Error: Can Not Connect. Enter the disable host name/IP address.

Send FTP Error 2101
Error: Can Not Connect. Assign the wrong port number.

Send FTP Error 2101
Error: Can Not Connect. Network is not connected.

Send FTP Error 2102
Error: Cannot Connect With Timeout. The server is unable to communicate.

Send FTP Error 2102
Error: Cannot Connect With Timeout. Send the server which does not support FTP server.

Send FTP Error 2103
Error: Response Wait With Timeout. The server is unable to communicate.

Send FTP Error 2201
Error: Network Transfer. Error occurs on the network.

Send FTP Error 2202
Error: Network Transfer With Timeout. Error occurs on the network.

Send FTP Error 2203
Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send FTP Error 3101
Error: Server Response. The server is error status.

Send FTP Error 9181
Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

Send email Error 1101
Error: Host Name. SMTP server name is not set. Error SMTP server name.

Send email Error 1102
Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.

Send email Error 1104
Error: No Recipient Address. The destination address is not specified.

Send email Error 1105
Error: Not Supported Protocol. SMTP protocol is set to OFF.

Send email Error 1106
Error: No Sender Info. Sender address is not entered.

Send email Error 2101
Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP.

Send email Error 2101
Error: Can Not Connect. The specified server is not SMTP server.

Send email Error 2101
Error: Can Not Connect. Network is not connected.

Send email Error 2102
Error: Cannot Connect With Timeout. The server is unable to communicate.

Send email Error 2103
Error: Response Wait With Timeout. The server is unable to communicate.

Send email Error 2201
Error: Network Transfer. Error occurs on the network.

Send email Error 2202
Error: Network Transfer With Timeout. Error occurs on the network.

Send email Error 2203
Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send email Error 2204
Error: Email Size Limit. The size of the email attachment exceeds its limit.

Send email Error 3101
Error: Server Response. The server is error status.

Send email Error 3101
Error: Server Response. Server setting is not authenticated normally.

Send email Error 3201
Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found.

Send email Error 9181
Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

TWAIN Error 2202
Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time.

TWAIN Error 9181
Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

Software Error 5101
Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle.

Software Error 5102
Error: Already Connected. Operation handle error. Error for stored status in the operation handle.

Software Error 5103
Error: Not Yet Opened. Error for storage status in the operation handle.

Software Error 5104
Error: Already Opened. Error for storage status in the operation handle.

Software Error 7101
Error: Memory Allocation. Insufficient memory space.

Software Error 7102
Error: Socket Create. Unable to create a communication socket.

Software Error 720f
Error: Unknown Error. Unable to determine the cause.

Send error. Job is cancelled. Press [End]. 1101
Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name.

Send error. Job is cancelled. Press [End]. 1101
Send FTP Error: Host Name. Enter the disable host name/IP address.

Send error. Job is cancelled. Press [End]. 1102
Send Email Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.

Send error. Job is cancelled. Press [End]. 1102
Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Domain name is not entered.

Send error. Job is cancelled. Press [End]. 1102
Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Assign disable user/password.

Send error. Job is cancelled. Press [End]. 1102
Send SMB Error: Username/Password or Shared Name/Folder Name. Assign disable shared name.

Send error. Job is cancelled. Press [End]. 1102
Send SMB Error: Username/Password or Shared Name/Folder Name. Host name error.

Send error. Job is cancelled. Press [End]. 1103
Send SMB/FTP Error: Pathname or File Name. Domain name is not entered.

Send error. Job is cancelled. Press [End]. 1103
Send SMB/FTP Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing.

Send error. Job is cancelled. Press [End]. 1103
Send SMB/FTP Error: Pathname or File Name. Assign disable folder path.

Send error. Job is cancelled. Press [End]. 1104
Send Email Error: No Recipient Address. The destination address is not specified.

Send error. Job is cancelled. Press [End]. 1105
Send Email Error: Not Supported Protocol. SMTP protocol is set to OFF.

Send error. Job is cancelled. Press [End]. 1105
Send SMB Error: Not Supported Protocol. SMB protocol is set to OFF.

Send error. Job is cancelled. Press [End]. 1105
Send FTP Error: Not Supported Protocol. FTP protocol is set to OFF.

Send error. Job is cancelled. Press [End]. 1106
Send Email Error: No Sender Info. Sender address is not entered.

Send error. Job is cancelled. Press [End]. 2101
Send Email Error: Can Not Connect. Network is not connected.

Send error. Job is cancelled. Press [End]. 2101
Send Email Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP.

Send error. Job is cancelled. Press [End]. 2101
Send Email Error: Can Not Connect. The specified server is not SMTP server.

Send error. Job is cancelled. Press [End]. 2101
Send SMB/FTP Error: Can Not Connect. Enter the disable host name/IP address.

Send error. Job is cancelled. Press [End]. 2101
Send SMB/FTP Error: Can Not Connect. Assign the wrong port number.

Send error. Job is cancelled. Press [End]. 2101
Send SMB/FTP Error: Can Not Connect. Network is not connected.

Send error. Job is cancelled. Press [End]. 2102
Send Email/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate.

Send error. Job is cancelled. Press [End]. 2102
Send FTP Error: Cannot Connect With Timeout. Send the server which does not support FTP server.

Send error. Job is cancelled. Press [End]. 2103
Send Email/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate.

Send error. Job is cancelled. Press [End]. 2201
Send Email/ SMB/ FTP Error: Network Transfer. Error occurs on the network.

Send error. Job is cancelled. Press [End]. 2202
Send Email/FTP Error: Network Transfer With Timeout. Error occurs on the network.

Send error. Job is cancelled. Press [End]. 2202
Send TWAIN Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time.

Send error. Job is cancelled. Press [End]. 2203
Send Email/FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send error. Job is cancelled. Press [End]. 2204
Send Email Error: Email Size Limit. The size of the email attachment exceeds its limit.

Send error. Job is cancelled. Press [End]. 3101
Send Email/FTP Error: Server Response. The server is error status.

Send error. Job is cancelled. Press [End]. 3101
Send Email Error: Server Response. Server setting is not authenticated normally.

Send error. Job is cancelled. Press [End]. 3201
Send Email Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found.

Send error. Job is cancelled. Press [End]. 5101
Send Software Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle.

Send error. Job is cancelled. Press [End]. 5102
Send Software Error: Already Connected. Operation handle error. Error for stored status in the operation handle.

Send error. Job is cancelled. Press [End]. 5103
Send SoftwareError: Not Yet Opened. Error for storage status in the operation handle.

Send error. Job is cancelled. Press [End]. 5104
Send Software Error: Already Opened. Error for storage status in the operation handle.

Send error. Job is cancelled. Press [End]. 7102
Send Software Error: Socket Create. Unable to create a communication socket.

Send error. Job is cancelled. Press [End]. 720f
Send Software Error: Unknown Error. Unable to determine the cause.

Send error. Job is cancelled. Press [End]. 9181
Send Email/ SMB/ FTP/ TWAIN Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

«Acceptable staple count exceeded.»
Is the acceptable staple count exceeded?

«Add paper in cassette #.»
Is the indicated cassette out of paper?

«Add paper in MP tray.»
Is the paper of the specified size loaded in the multipurpose tray?

«Add staples.»
Has the document finisher run out of staples?

«Add toner.»
 

«An error has occurred.»
An internal error has occurred.Make a note of the error code number displayed on the panel. See above.

«Box Limit Exceeded.»
Document Box is full, and no further storage is available; Job is cancelled. Repeat Copy Box is full, and no further repeat copy is available.

«Cannot connect to Authentication Server.»
 

«Cannot duplex print on this paper.»
Did you select a paper size/type that cannot be duplex printed?

«Cannot execute this job.»
Job is restricted by Job Accounting.

«Cannot offset this paper.»
Did you select a paper size that cannot be offset (A3, B4, A5R, B6R, Folio, Ledger, Statement, & 8K)?

«Cannot punch this paper type.»
Did you select a paper size/type that cannot be punched?

«Cannot staple this paper.»
Did you select a paper size/type that cannot be stapled?

«Check the cover.»
Are any covers open? Does the message indicate which cover is open?

«Check the document processor.»
Is the document processor open? Is the top cover of the document processor open?

«Check the finisher.»
Is the document finisher set correctly?»

«Clean the slit glass.»
Dirt has been identified on the slit glass.

«Empty the punch waste box.»
The punch waste box of the 3,000 sheet finisher is full.

«Failed to specify Job Accounting.»
Job accounting is not specified in the print driver.

«Failed to store job retention data.»
 

«Fax box limit exceeded.»
Fax box is full, and no further storage is available.

«Finisher tray is full of paper.»
Is the acceptable storage capacity exceeded for the document finisher tray?»

«Folding tray is full of paper.»
Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?»

«Hard Disk error. Job is cancelled. Press [End] ##»
An error has occurred on the hard disk.

«Incorrect Login User Name or Password.»
 

«Job Accounting restriction exceeded.»
The print count exceeded the acceptable count restricted by Job Accounting.

«Job Separator is full of paper.»
Is the maximum capacity of the job separator tray exceeded?

«KPDL error.»
A PostScript error has occurred.

«Mailbox tray is full of paper.»
 

«Memory card error.»
Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted?

«Memory card error. Job is cancelled. Press [End]. Code: 01
Memory Card Error: Format error.

«Memory card error. Job is cancelled. Press [End]. Code: 04
Memory Card Error: Insufficient memory card space to complete this operation.

«Memory is full.»
Unable to continue the job, as the memory is used up.»

«Memory Is Low»
Logic Lockup

«Paper Jam. ###»
Make a note of the jam location number displayed on the panel. Leave the machine On.

«Print overrun.»
Warning. Low printer memory.

«Removable memory error.»
An error has occurred on the USB stick memory or Compact Flash memory.

«Removable memory was removed.»
 

«Replace all originals and press [Continue].»
 

«Replace the waste toner box.»
The waste toner box is full.

«Reset all originals in the document processor.»
Are there any originals left in the document processor?

«Scanner memory is full.»
Scanning cannot be performed due to insufficient memory for the scanner. Is the acceptable scanning count exceeded?

«Scanner Paused»
DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time.

«Set the folding tray.»
Is the folding tray correctly installed to the 3,000 sheet capacity document finisher?

«Set the folding unit.»
Is the folding tray correctly installed to the 3,000 sheet capacity document finisher?

«Set the punch waste box.»
The waste toner box is not installed correctly.

«Set the waste toner box.»
The waste toner box is not installed correctly.

«Staple error.»
The location of the jam will be indicated on the panel. Leave the machine On.

«Staple jam.»
The location of the jam will be indicated on the panel. Leave the machine On.

«The ID is not registered.»
The account ID# does not match.

«The memory card is not formatted.»
Is the removable memory formatted by this machine?

«The phone receiver is off the hook.»
 

«The removable memory is not formatted.»
Is the removable memory formatted by this machine?

«The source file is not found.»
The specified file is not found.

«Top tray of the machine is full of paper.»
The exit tray at the top of the machine is full.

«Tray # is full of paper.»
Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher?

«Warning low memory.»
Further scanning cannot be performed due to insufficient memory.

Error Code
Description

0xF330
Component: RIP. Category: RIP. Recovery impossible error (CreatePrint and return back value of API is indirect).

0xF331
Component: RIP. Category: RIP. Fail to initialize.

0xF333
Component: RIP. Category: RIP. Access failure to ME.

0xF335
Component: RIP. Category: RIP. Failure to switch TASK.

0xF336
Component: RIP. Category: RIP. IOBL process failure.

0xFB30
Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

0xFB31
Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

0xFB32
Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode.

0xFB33
Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode.

0xFB34
Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out).

0xFB35
Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command.

0xFB36
Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR).

0xFB37
Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error.

0xFB38
Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR).

0xFB39
Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo???

0xFB3A
Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).

CF000
Component: HDD. Failure to initialize with «dbinit, hostif_stat_chg» comand.

CF000
Operation panel PWB comunication error.

CF010
ROM Checksum Error.

CF010
Main PWB Checksum Error/System Error. Communication error between panel and main controller.

CF012
ROM Checksum Error.

CF020
Memory Checksum Error/Operation System Error.

CF030
Main PWB System Error.

CF040
Engine PWB Communication Error.

CF040
Engine PWB Communication Error.

CF041
Scanner PWB Communication Error.

CF050
Engine ROM Checksum Error.

CF060
Engine RAM Error.

CF070
Flash ROM Error. Defective flash ROM (which?).

CF080
Flash ROM Error (during download). Defective flash ROM (which?).

CF090
Fax System M Communication Error.

CF125
Scanner Unit Error

CF131
Component: PCM. Category: OS. Failure to initialize with «dbinit, hostif_stat_chg» comand.

CF131
Component: PCM. Category: OS. Failure to acquire Entity data with «dbinit, hostif_stat_chg» comand.

CF145
Fax Unit Error.

CF14F
Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec.

CF14F
Component: OS. Category: OS. Primary supply voltage dropped off temporarily and recovery operation was not stable. If the input power supply voltage is not stable of the Main SW is turned Off/On quickly (about 1 second), this problem occurs.

CF186
Print Unit: DVU_PRT_SYSERR_F226_ERROR (Video data flushing error)

CF18A
Engine Firmware Incompatible.

CF18C
Document BOX error.

CF1FF
Component: ScanSys. Category: ScanSys. When the scanner scanning parameter from the topside is in error.

CF1FF
Component: IPLogical. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: ipl_search_output.cpp, ipl_feeder_spec.cpp, outputcheck.cpp.

CF1FF
Component: Machine Configuration. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: machine_status_engine.cpp.

CF1FF
Component: OutputMission. Category: PrintSystem. Increasing and decreasing «Lib», in case that even if there is no original available, tried to process increasing & decreasing.

CF1FF
Component: OutputMission. Category: PrintSystem. In case to specify some other value (indirect value) other than single sided/duplex/forced duplex for increasing & decreasing «Lib».

CF1FF
Component: OutputMission. Category: PrintSystem. In case of the address for Job setting value structure is NULL.

CF1FF
Component: OutputMission. Category: PrintSystem. In case of the code for output completion notice is indirect.

CF1FF
Component: OutputMission. Category: PrintSystem. When writing the original information to the storage, in case to get the reply back as [Other Error].

CF1FF
Component: OutputMission. Category: PrintSystem. In case to get the reply as [Finisher out of order Error], [No Feeder available in search] from Paper feed/eject «Lib».

CF1FF
Component: OutputMission. Category: PrintSystem. In case to get the reply as failure from rotation calculation «Lib».

CF1FF
Component: PrintSystem. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: print_startup.cpp.

CF1FF
Component: SVI. Category: LioPanel. Logical Error (In case of given parameter is NULL).

CF214
Codec: GICL_CDC_ERR_FACTOR_JPEG (several hardware error, software error).

CF215
Codec: GICL_CDC_ERR_FACTOR_SRLE (several hardware error, software error).

CF234
Data conversion error.

CF235
Error code when receiving/printing email.

CF245
Process Manager: SYS_PRCM_ERR_FACTOR_SVC_PROC_DOWN (Device process down).

CF246
Process Manager: SYS_PRCM_ERR_FACTOR_DEV_PROC_DOWN (Device process down).

CF247
Process Manager: SYS_PRCM_ERR_FACTOR_JOBIMG_PROC_DOWN (Job image process down).

CF247
Component: ScanSys. Category: ScanSys. Library Error inside of ScanSys.

CF248
Component: UNKNOWN. Category: UNKNOWN.

CF248
Component: UNKNOWN. Category: UNKNOWN. Code present on with Kyocera Barfode Font CF card installed.

CF248
Process Manager: SYS_PRCM_ERR_FACTOR_PRN_PROC_DOWN (Printer process down).

CF256
Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CF257
Component: LFM. Category: FaxSys. KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CF257
Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CF25E
Network Manager:

CF25F
Component: LFM. Category: FaxSys. Instance Check Error, Paramemter Error from topside.

CF26F
Component: PrintSys. Category: PrintSys. It occurs when the error noticed from VideoDriver. Use by Video_Driver class: Function name, factor can be found by the detail code.

CF26F
Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print).

CF26F
System State Manager:

CF278
Energy Saving Manager:

CF320
Component: LioFax. Category: FaxSys. An Observer Deletion Error occurred during salvage process. Error received from the method on EventManager or message Tx.

CF321
Component: LioFax. Category: FaxSys. Segment code for LioFax initialization is different from «03KH».

CF323
Component: LioFax. Category: FaxSys. Return address of Page class when doing FAX Tx/Rx is other abnormal error. Entity (Config, BOX, etc.) access error.

CF324
Component: LioFax. Category: FaxSys. Entity parameter error.

CF325
Component: LioFax. Category: FaxSys. In case that the time when Error came back from LFM.

CF326
Component: LioFax. Category: FaxSys. IOBL error.

CF327
Component: LioFax. Category: FaxSys. At the time of KUIOLIB error, CodeChange error, FaxLib error (Sender recorde, Entity related error).

CF32F
Component: LioFax. Category: FaxSys. Instance Check Error. Parameter Error from topside.

CF337
Device Error (scan control):

CF3FF
Component: RIP. Category: RIP. Other/System Crucial Error.

CF423
Component: FaxJOB. Category: FaxSys. As the error came back at IF for DocumentBox, JobInfo, Config Entity.

CF423
Component: FaxJob. Category: FaxSys. The error came back when accessing (obtaining data, setting data) to below Entity related: job_ent(JobModel,JobInfo), config_ent, reservation, account(certificate), document_box.

CF423
Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation.

CF423
Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation.

CF424
Component: FaxJob. Category: FaxSys. As the error came back when obtaining IF for system authentication from ACT_Account_Manager.

CF424
Component: FaxJob. Category: FaxSys. The date obtained from the below Entity related is unexpected data: job_ent(JobInfo).

CF427
Component: FaxJob. Category: FaxSys. The error came back for the IF of LioFax observer addition/deletion.

CF42F
Component: FaxJob. Category: FaxSys. As handing over of the NULL pointer in the class occurred. As memory reservation with new in heap domain is failed: Assert for preventing from segment drop off.

CF42F
Component: FaxJob. Category: FaxSys. When generating the class, fail new at obtaining data domain, soft logic error (software bug).

CF433
Component: NetClient. Category: ImageProcess. Entity Error.

CF434
Component: NetClient. Category: ImageProcess. Entity Data Invalid.

CF437
Component: NetClient. Category: ImageProcess. Other Library Error (ImageLibrary, PageData, EventManager).

CF43F
Component: NetClient. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).

CF441
Component: CreateScan. Category: ImageProcess. Initialize Error.

CF444
Component: CreateScan. Category: ImageProcess. Entity Data Invalid.

CF445
Component: CreateScan. Category: ImageProcess. Middleware Error (LioScanner error).

CF451
Component: CreatePrint. Category: ImageProcess. Initialization Error.

CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451
HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CF453
Component: CreatePrint. Category: ImageProcess. Entity Error.

CF454
Component: CreatePrint. Category: ImageProcess. Entity Data Mismatch.

CF45F
Component: CreatePrint. Category: ImageProcess. Other Error.

CF460
Component: CreateBox (Memory Tx). Category: ImageProcess. Unrecoverable Error.

CF463
Component: CreateBox (Memory Tx). Category: ImageProcess. Entity Error.

CF46F
Component: CreateBox (Memory Tx). Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).

CF46F
PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error).

CF470
Component: CreateFax. Category: ImageProcess. Unrecoverable Error.

CF473
Component: CreateFax. Category: ImageProcess. Entity Error.

CF47F
Component: CreateFax. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).

CF484
Component: Edit. Category: ImageProcess. Data Invalid (PageData).

CF487
Component: Edit. Category: ImageProcess. Other Library Error (ImageLibrary).

CF48F
Component: Edit. Category: ImageProcess. Crucial.

CF490
Component: Output(Fax). Category: ImageProcess. Unrecoverable Error.

CF493
Component: Output(Fax). Category: ImageProcess. Entity Error.

CF494
Component: Output(Fax). Category: ImageProcess. Entity Data Invalid.

CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494
HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CF515
 

CF526
System Error:

CF528
Component: SVI. Category: LioPanel. Panel data abusion error.

CF530
Component: PJL. Category: RIP. Recovery impossible error: Thread Create failed.

CF530
Component: ReportEventService. Category: RIP. Recovery impossible error: Thread Create failed.

CF530
Component: SVCTL_FaxRx_Event_Control. Category: KI Sc. As failed to obtain EM_FaxRx_Ec_Event_Fax_Enable.

CF530
Component: SVCTL_Reservation_Event_Control. Category: KI Sc. As failed to notice the event for EM_Rsv_EC_op_Event_FaxJob_Ready.

CF530
Component: SVCTL_Job_Start_Command. As JobInfo giving to JSM_JobServiceManager is NULL.

CF533
Component: PJL. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access.

CF533
Component: ReportEventService. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access.

CF551
Component: MLPRN. Category: NetAppl. Task generation error.

CF551
Component: MLPRT. Category: NetAppl. Task generation error.

CF551
Component: EVR_LGS. Category: NetAppl. Task generation error.

CF610
Component: SSTUP. Category: OS. Error in the SystemStartUp (Thread generation, Entity data acquisition, DiskManager operation).

CF610
Undefined.

CF610
System Start Error.

CF615
Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error).

CF620
Component: EventManager. Category: KM-Entity. Failed to obtain/receive event from framework.

CF620
Unable to Print.

CF620
System Error. Error acquiring the event data. Panel detects CF000 as same error.

CF620
System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card.

CF630
Component: PowerManagement. Category: OS. Failed to mount or unmount during transition of the condition.

CF710
Component: IIS. Category: NetApl. Network file written error (inetd).

CF713
Component: IIS. Category: NetApl. Entity error (inetd).

CF720
Component: IIS. Category: NetApl. Network file written error (services).

CF723
Component: IIS. Category: NetApl. Entity error (services).

CF730
Component: IIS. Category: NetApl. Network file written error (snmpd).

CF733
Component: IIS. Category: NetApl. Entity error (snmpd).

CF743
Component: IIS. Category: NetApl. Entity error (hosts allow).

CF750
Component: IIS. Category: NetApl. Network file written error (hostname).

CF753
Component: IIS. Category: NetApl. Entity error (hostname).

CF760
Component: IIS. Category: NetApl. Network file written error (papd).

CF763
Component: IIS. Category: NetApl. Entity error (papd).

CF770
Component: IIS. Category: NetApl. Network file written error (cups).

CF773
Component: IIS. Category: NetApl. Entity error (cups).

CF780
Component: IIS. Category: NetApl. Network file written error (dhcclient).

CF783
Component: IIS. Category: NetApl. Entity error (dhcclient).

CF790
Component: IIS. Category: NetApl. Network file written error (smb).

CF793
Component: IIS. Category: NetApl. Entity error (smb).

CF7A0
Component: IIS. Category: NetApl. Network file written error (netware).

CF7A3
Component: IIS. Category: NetApl. Entity error (netware).

CF7B0
Component: IIS. Category: NetApl. Network file written error (ipfilter).

CF7B3
Component: IIS. Category: NetApl. Entity error (ipfilter).

CF7C0
Component: IIS. Category: NetApl. Network file written error (ethermode).

CF7C3
Component: IIS. Category: NetApl. Entity error (ethermode).

CF7D0
Component: IIS. Category: NetApl. Network file written error (other).

CF7D3
Component: IIS. Category: NetApl. Entity error (other).

CF7D7
Readout Error of SSL (authentication data).

CFAxx
HDD Error.

CFAxx
HDD Error.

CFA10
Component: OS_TOOLS. Category: OS. Error inside of hot plug detection thread, overwritten thread (failed to issue the event, failed to operate signal handler).

CFA20
Component: OS_TOOLS. Category: OS. Failed to obtain memory size.

CFA23
Component: OS_TOOLS. Category: OS. Access error to the Entity at master data stored area component.

CFA30
Component: OS_TOOLS. Category: OS. CF-DETECT OPEN error <0x07>.

CFA30
Component: OS_TOOLS. Category: OS. CF-DETECT IOCTL error <0x08>.

CFA30
Component: OS_TOOLS. Category: OS. CF-DETECT CLOSE error <0x09>.

CFA30
Component: OS_TOOLS. Category: OS. AES conversion OPEN error <0x0a>.

CFA30
Component: OS_TOOLS. Category: OS. AES conversion IOCTL error <0x0b>.

CFA30
Component: OS_TOOLS. Category: OS. AES conversion CLOSE error <0x0c>.

CFA30
Component: OS_TOOLS. Category: OS. AES conversion command return value error <0x0d>.

CFA30
Component: OS_TOOLS. Category: OS. Message queue creation error <0x15>.

CFA30
Component: OS_TOOLS. Category: OS. Message queue Tx error <0x16>.

CFA30
Component: OS_TOOLS. Category: OS. Message queue Rx error <0x17>.

CFA30
Component: OS_TOOLS. Category: OS. Message queue deletion error <0x18>.

CFA37
Component: OS_TOOLS. Category: OS. Event Tx error <0x19>.

CFA43
Component: OS_TOOLS. Category: OS. Access error to the Entity at USB activation component.

CFB00
Component: Panel. Category: KI-Panel. Netfront error (SLIM_E_GENERIC).

CFB01
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_INVAL).

CFB02
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOSERVER).

CFB03
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_TIMEDOUT).

CFB04
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOTFOUND).

CFB05
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_OPEN).

CFB06
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_CONNECT).

CFB07
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_READ).

CFB08
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_WRITE).

CFB09
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_CONNECT).

CFB0A
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_HANDSHAKE).

CFB0B
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_READ).

CFB0C
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_WRITE).

CFB0D
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQTIMEDOUT).

CFB0E
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSPTIMEDOUT).

CFB0F
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_NONE).

CFB10
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_EXPIRE).

CFB11
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_UNKNOWN).

CFB12
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_NOHEADER).

CFB13
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_FORMAT).

CFB14
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_FORMAT).

CFB15
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_CANCELLED).

CFB16
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_HEADER_SIZEOVER).

CFB17
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_BODY_SIZEOVER).

CFB18
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSP_HEADER_SIZEOVER).

CFB19
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_TOOMANYCONTINUE).

CFB1A
Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TLS_INTOLERANT).

CFB1B
Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_OPEN).

CFB1C
Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_READ).

CFB1D
Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_SIZEOVER).

CFB1E
Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_NO_CONTENT).

CFB1F
Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYREDIRECT).

CFB20
Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYAUTH).

CFB21
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY).

CFB22
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY_IMAGE).

CFB23
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_TOTAL_SIZEOVER).

CFB24
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADURL).

CFB25
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADMIMETYPE).

CFB26
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_MIXEDSECURETYPE).

CFB27
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUTHISTORY_SIZEOVER).

CFB28
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUT_REQUIRED).

CFB29
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_NOTIFYMAXWINDOW).

CFB2A
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SWKOVERFLOW).

CFB2B
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_FILEDOWNLOAD).

CFB2C
Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SEGFAULT).

CFB2C CFB30 CFB31
Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death.

CFB30
Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

CFB30
Incompatible Level Of Firmware on Main EEPROM.

CFB30
Incompatible Level Of Firmware on Main EEPROM.

CFB31
Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

CFB31
Corrupt Firmware on Main EEPROM.

CFB31
Corrupt Firmware on Main EEPROM.

CFB32
Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode.

CFB32
Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

CFB33
Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode.

CFB33
Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

CFB34
Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out).

CFB35
Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command.

CFB36
Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR).

CFB37
Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error.

CFB38
Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR).

CFB39
Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo???

CFB3A
Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).

Kyocera Scan Error 0x2202 possible fix

Good Morning all,

I have had a large influx of users with Kyocera copiers having a 0x2202 scan error on otherwise well working equipment. 0x2202 is typically a network error code. The equipment GUI’s will typically test OK, but users will have intermittent scan failures with the 2202 code. This has been going on/off since Monday, I’ve received 14 calls in total about it, and Kyocera didn’t have much information for fixes. It seems as if Google SMTP server / relay is having intermittent issues.

Edit: I have isolated this specific issue, at this specific point in time to Google only. I haven’t seen a 2202 code for an O365 smtp account this week.

Here’s what I’ve learned:

  1. Raise the SMTP timeout on the machine to 120 seconds. This seems to be the fix

  2. Have your technician do the latest firmware update on the machine, or at the least, open Device Security -> Network Security -> and enable all TLS and Hash (SHA) protocols for clientside and serverside

  3. Login to the SMTP inbox and make sure «Allow less secure apps» is enabled, clear any security prompts, make sure the storage isn’t maxed out, etc.

  4. Bonus tip: I haven’t found a correlation yet, but I’ve been removing google DNS from these machines and opting for comcast and cloudflare servers.

I wanted to create this post as there isn’t a ton of information on the web about this error code. I am a Kyocera specific vendor, but most copiers should have similar options to enable/configure.

Cheers… I’ll need one tonight!

Archived post. New comments cannot be posted and votes cannot be cast.

  • #1

Привет! Kyocera TaskAlfa 2553ci не отправляет сканы по электронной почте. Сначала бы вроде сканирование проходит удачно но при доставке на электронную почту появляется ошибка:

Ошибка передачи
Не удалось передать электронную почту
Проверьте способы проверки подлинности отправителя и получателя.
Код ошибки 3101

Последнее редактирование: 25.05.2021

Surf_rider


  • #2

Проверьте настройки TLS, на принтере и со стороны почтового сервера.

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  1. 05-13-2019


    #1

    Leebs14 is offline


    Senior Tech

    250+ Posts


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    24

    Kyocera M6030 with 0x2202 error

    I have set this machine up to scan to email with known good settings but i get the 0x2202 error everytime. I have checked everything I can think of but i cant crack it??

    Help!!


  2. 05-13-2019


    #2

    Re: Kyocera M6030 with 0x2202 error

    Quote Originally Posted by Leebs14
    View Post

    I have set this machine up to scan to email with known good settings but i get the 0x2202 error everytime. I have checked everything I can think of but i cant crack it?? Help!!

    found this in a google search:

    Poblano

    finalbowser Mar 26, 2014
    I received a reply from Kyocera support that also suggested increasing the SMTP timeout. I increased this from 30 seconds to 60 seconds on the scanner and we’ll see if that stops the error. We were able to get an error code from the display panel, which was #2202.


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