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WoW Crashing to desktop with ERROR #123 and ERROR #132
Hello everyone, I have been having an issue with WoW encountering fatal errors that crash to the desktop. The error is:
ERROR #132 (0x85100084) Fatal exception!The instruction at “0x00007ff6a355a0d7” referenced memory at “0x000000000010024c”.The memory could not be “read”.
This error has occurred every day since I started to play WoW again on the Shadowlands launch… sort of.
When I went poking in the WoW Error log folder, I found back in February 2020 that my game crashed with:
ERROR #123 (0x8510007b) This memory block has been corrupted by an out-of-bounds memory write.
Memory corrupted – delete -1
I took a break from WoW around this time, and forgot this happened. At the time maybe I assumed it was a one-time thing, or perhaps it just coincided with when I took my break. I have not gotten ERROR #123 since I started playing again, but ERROR #132 keeps showing up.
I have been lurking on the WoW tech support forums for the past couple weeks, as well as searching through old ERROR #132 posts other players have made within the past year or so. I have tried a handful of the solutions recommended. To list so far:
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Uninstall Addons: I completely removed any addons from the WoW folder, and then I renamed my Interface, Cache, and WTF folders to -Old.
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Turn off all game overlays: I have made sure that Discord, Nvidia, Windows Game Bar, and Overwolf overlays are all turned off. I cannot find any other programs on my system that use an overlay. This solution was suggested multiple times by Blue’s in the tech support forum.
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Switch from DirectX12 to DirectX11, turn off MSAA: These were various suggestions I came across in my search, and they didn’t help.
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Fresh install of WoW
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Run SFC Scan and DISM many times, a pass of memtest86, multiple tests with the Windows Memory Diagnostic tool, and a CHKDSK: Some hardware testing that did not turn up any errors or anomalies. Every test I’ve run so far has found nothing wrong. I have also tried reseating the RAM in my computer.
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Reinstall my graphics driver, and attempting to uninstall Nahimic audio drivers: People have mentioned audio .dll from Nahimic could potentially be causing issues or crashes. I have tried to uninstall Nahimic, but it appears that while I can uninstall the Nahimic App, my MOBO itself has Nahimic built into its whole audio package. So I can’t really get rid of it, as far as I know.
None of these solved the problem, and my game still crashes with ERROR #132. There doesn’t seem to be a pattern as to when the crash occurs; I’ve had it happen while doing a variety of in-game events, and it has happened from any time within 10 minutes of playing the game, to up to 4 hours.
Finally, I would like to note that no other game, at least from what I can remember, on my system has crashed. It seems like WoW is the only one with this issue (or maybe the only one that runs into a computer-issue that other games have somehow avoided).
I’ve copied the error logs into pastebin if anyone wants to have a look at them:
https://pastebin.com/J4p24m4M (First crash ever, and the only crash that is ERROR #123)
https://pastebin.com/6cYZJ9Be (Crash with ERROR #132, addons are installed here)
https://pastebin.com/uvhVeecV (ERROR #132 with NO ADDONS INSTALLED)
ANY suggestions as to what I might be able to do further would be greatly appreciated.
Приветствуем вас на форуме проекта WoW Circle. Если вы читаете это, значит не зарегистрировались у нас. Для того, чтобы получить доступ к расширенным возможностям нашего форума нажмите сюда и пройди регистрацию, которая не займет у вас много времени. После регистрации будут доступны новые, более расширенные, возможности.
Ошибка #132
Ошибка 132 — общая ошибка, которая может быть вызвана:
- Наличием устаревших обновлений
- Поврежденными файлами игры
- Несовместимостью драйверов
- Неполадками в работе жесткого диска
Как с ней бороться:
I. Сперва нужно сбросить настройки интерфейса
II. Выполнить проверку диска и его дефрагментацию
III. Выполнить сканирование компьютера с помощью антивируса
IV. Обновить драйвера (3 и 4 пункт темы)
V. Переустановить игру с помощью торрента или лаунчера
- Для Windows XP
Перед деинсталяцией игры рекомендуется удалить файлы из данной темы и загрузить их заново с помощью лаунчера:
- Закрыть лаунчер в трее
- Удалить упомянутые по ссылке выше файлы
- Запустить лаунчер с правами администратора
Если ни один из способов выше не помог, значит ошибка в содержится в конкретном файле клиента игры, которые мы не затрагивали, или их совокупности. Для этого нужно полностью удалить игру и загрузить её заново.