Ошибки плоттера canon ipf770

Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).

Группы ошибок

Code Diagnosis Что значит
0181xxxx-xxxx Ink warning Некритичная ошибка чернил
0180xxxx-xxxx Printhead warning Некритичная ошибка печатающей головки
0184xxxx-xxxx Maintenance cartridge warning Некритичная ошибка картриджа
0134xxxx-xxxx GARO warning Некритичная ошибка растрового драйвера
0303xxxx-xxxx Cover error Ошибка крышки принтера
0301xxxx-xxxx
0306xxxx-xxxx
0386xxxx-xxxx
Media error Ошибки загрузки носителя (например, бумаги)
0313xxxx-xxxx Sensors, fans, motors error Ошибки датчиков, моторов и вентиляторов
0380xxxx-xxxx Printhead error Ошибки печатающей головки
0381xxxx-xxxx
0383xxxx-xxxx
Ink error Ошибки чернил
0384xxxx-xxxx Maintenance cartridge error Ошибки картриджа отработки
0387xxxx-xxxx Cutter unit error Ошибки резака
0389xxxx-xxxx Media take-up unit error Ошибки устройства приёма носителя
0390xxxx-xxxx Firmware error Ошибки прошивки
Exxx-xxxx Service call error Ошибки сервисного режима

Ошибки с кодами и расшифровкой

Сообщение на экране Код ошибки Проблема Способ устранения проблемы
Ink Level: Check 0180104-1000 BK ink tank near-empty Замените картриджи.
Ink Level: Check 0180101-1001 Y ink tank near-empty
Ink Level: Check 0180102-1002 M ink tank near-empty
Ink Level: Check 0180103-1003 C ink tank near-empty
Ink Level: Check 0180106-1006 MBK ink tank near-empty
Ink Level: Check 0180106-1007 MBK2 ink tank near-empty
Problem with Printhead.
Check printing results
01800500-1010 Number of non-discharging nozzles in printhead: Warning level Очистите печатающие головки. Замените печатающие головки. Проверьте датчики печатающих головок.
Prepare for maint cart replacement. 01841001-281A Maintenance cartridge near-full Замените картридж обслуживания.
Prepare for parts replacement.
Call for service.
Parts counter W1 level Проверьте датчик деталей в меню обслуживания.
Parts replacement time has passed.
Call for service.
Parts counter W2 level After checking the parts counter in service mode, replace any part whose counter is nearing the error value.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting.
Проверьте загруженные данные перед повтором печати.
GARO W1222 01341222-1031 GARO (image mode): Invalid parameter count (no parameters)
GARO W1223 01341223-1032 GARO (image mode): Required parameter missing
GARO W1225 01341225-1034 GARO (image mode): Other warning
GARO W1226 01341226-103A GARO (image mode): Image processing table error
GARO W1231 01341231-1035 GARO (setup): Unknown command
GARO W1232 01341232-1036 GARO (setup): Invalid parameter count
GARO W1233 01341233-1037 GARO (setup): Required parameter missing
GARO W1234 01341234-1038 GARO (setup): Data out of bounds
GARO W1235 01341235-1039 GARO (setup): Other warning
End of paper feed. Cannot feed paper more. Forced feed limit Check the remaining quantity of roll media.
Проверьте количество бумаги.
This type of paper is not compatible with HP-GL/2. 01860006-1015 Non-support paper of HP-GL/2 Замените бумагу на совместимую.
Exchange for the compatible paper to HP-GL/2.
GL2:W0501
The memory is full.
01340501-1040 Memory full (HP-GL/2) Проверьте, нет ли области печати без изображения. Проверьте загруженные данные перед повтором запуска печати.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
GL2:W0904
The memory is full.
01340904-1048 Overflow of Polygon buffer (HP-GL/2)
GL2:W0903
The memory is full.
01340903-1047 Overflow of replot buffer (HP-GL/2)
GL2:W0502
The parameter is out of range.
01340502-1041 Invalid parameter (HP-GL/2) Проверьте загруженные данные перед повтором печати.
Verify the transmitted data before reprinting.
GL2:W0504
This command is not supported.
01340504-1043 Invalid command (HP-GL/2)
Mail box nearly full.
Delete unwanted data
011A1001-2901 The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxes.
Mail box full.
Now printing without saving data.
01861003-2902 100 jobs are stored in the Personal Box. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxs.
Not much ink is left.
Prepare to replace the ink.
01810103-1003 C ink tank near-empty Замените синий картридж.
Renew the C ink tank
Not much ink is left.
Prepare to replace the ink.
01810102-1002 M ink tank near-empty Замените пурпурный картридж
Renew the M ink tank.
Not much ink is left.
Prepare to replace the ink.
01810101-1001 Y ink tank near-empty Замените желтый картридж.
Renew the Y ink tank.
Not much ink is left.
Prepare to replace the ink.
01810106-1006 MBK ink tank near-empty Замените матовый черный картридж.
Renew the MBK ink tank.
Not much ink is left.
Prepare to replace the ink.
01810104-1000 BK ink tank near-empty Замените фото-черный картридж.
Renew the BK ink tank.
Ink tank is empty.
Replace the ink tank.
01810303-1403 C ink tank empty Замените синий картридж.
Renew the C ink tank.
Ink tank is empty.
Replace the ink tank.
01810302-1402 M ink tank empty Замените пурпурный картридж.
Renew the M ink tank.
Ink tank is empty.
Replace the ink tank.
01810301-1401 Y ink tank empty Замените желтый картридж.
Renew the Y ink tank.
Ink tank is empty.
Replace the ink tank.
01810306-1406 MBK ink tank empty Замените матовый черный картридж.
Renew the MBK ink tank.
Ink tank is empty.
Replace the ink tank.
01810304-1400 BK ink tank empty Замените фото-черный картридж.
Renew the BK ink tank.
No ink tank loaded.
Check ink tank.
01810103-1413 C ink tank removal Вставьте синий картридж.
Attach the C ink tank.
No ink tank loaded.
Check ink tank.
01810102-1412 M ink tank removal Вставьте пурпурный картридж.
Attach the M ink tank.
No ink tank loaded.
Check ink tank.
01810101-1411 Y ink tank removal Вставьте желтый картридж.
Attach the Y ink tank.
No ink tank loaded.
Check ink tank.
01810106-1416 MBK ink tank removal Вставьте матовый черный картридж.
Attach the MBK ink tank.
No ink tank loaded.
Check ink tank.
01810104-1410 BK ink tank removal Вставьте фото-черный картридж.
Attach the BK ink tank.
The paper is too small. 013200D2-1051 Size clip error Проверьте формат загруженной бумаги. Замените бумагу.
Check the media size check. Change the media size.
Maximum jobs stored.
Delete unwanted data.
011A1006-2907 Saved jobs exceed the Personal Box capacity. Нажмите кнопку “стоп” чтобы отменить задание. Удалите задания из очереди. Удалите ненужные задания, хранящиеся на жестком диске.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
PHead needs cleaning.
Press Online to clear error.
03800500-280C Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) Очистите печатающую головку. Проверьте состояние дюз через сервисное меню. Замение печатающую головку.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Paper size not detected.
Lift the release lever and reload the paper.
03010000-200C Unable to detect the leading end of paper Проверьте край бумаги. Перезагрузите бумагу.
Check the leading end of paper. Reload the paper.
Leading edge detection error.
Lift the release lever and align leading edge with orange line.
03010000-200D Unable to detect the trailing end of cut sheet Проверьте длину листа. Проверьте, нет ли замятия.
Check the sheet length. Check to see if paper has not jammed.
Paper size not detected.
Lift the release lever and reload the paper.
03010000-2017 Paper (right) edge detection error Проверьте правый край бумаги. Выберите верный тип бумаги.
Check the right edge of paper. Check the paper type.
Paper size not detected.
Lift the release lever and reload the paper.
03010000-2018 Paper (left) edge detection error Проверьте левый край бумаги. Выберите правильный тип бумаги.
Check the left edge of paper.
Check the paper type.
Cannot adjust printhead.
Press Online to clear the error and readjust printhead.
03863000-2820 Printhead registration unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Cannot adjust printhead.
Press Online to clear the error and readjust printhead.
03863000-2821 LF unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Cannot print as specified.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
03010000-2E1F Undersized paper loaded for internal printing (A4 or larger) Замените бумагу на формат A4/Letter или любую большего формата.
Replace with A4/Letter or any larger-sized paper.
Cannot print as specified.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
03010000-2E1F Undersized paper loaded for internal printing (A3 or larger) Замените бумагу на формат A3/11″x17″ или любую большего формата.
Replace with A3/11″x17″ or any larger-sized paper.
Cannot print as specified.
Lift the release lever and replace roll with 10 in. wide or larger roll.
03010000-2E1F Undersized paper loaded for internal printing (roll media) Замените бумагу на рулон шириной не меньше 10 дюймов.
Replace with roll media at least 10 inches in width.
Cannot detect paper
Remove paper and press Load/Eject.
03010000-2E25 Paper jam while feeding/ejecting/printing Устраните замятие и перезагрузите бумагу.
Remove the paper jam and reload the paper.
Cannot feed paper
Lift the release lever and reload paper.
03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper.
This paper cannot be used.
Check supported paper sizes.
03010000-200E Undersized paper (cut sheets/roll media) Замените бумагу на больший формат.
Replace with larger-sized paper.
This paper cannot be used.
Check supported paper sizes.
03010000-200F Oversized paper (cut sheets/roll media) Замените бумагу на меньший формат.
Replace with smaller-sized paper.
Use another paper.
Press Online to clear the error.
03010000-2F33 Unadjustable because of transparent media Замените бумагу на совместимую.
Replace with adjustable media.
Paper loaded askew.
Lift the release lever.
03016000-2010 Skew Исправьте наклон бумаги и перезагрузите ее.
Correct the skew in the paper and reload it.
Paper size not detected.
Reload paper.
03010000-200A Unable to detect the paper width (Paper loaded at an improper position) Перезагрузите бумагу.
Reload the paper
Paper jam.
Press Load/Eject and reload the paper.
03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper
Paper size not detected.
Lift the release lever and reload the paper.
03010000-200C Roll media loading size detection failure Перезагрузите рулонный носитель.
Reload the roll media.
Cannot adjust eccentric.
Press Online to clear the error.
03863000-2822 Eccentricity correction disabled Проверьте, нет ли замятия бумаги.
Check to see if paper has not jammed.
Sheet printing is selected.
Press Load/Eject and load sheets.
03860002-2E02 Data with a cut sheet specification has been received but no cut sheets are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port.
Roll printing is selected, but sheets are loaded.
Press OK, remove the sheets, and load a roll.
03860002-2E0A Data with a roll media specification has been received when a cut sheet tray is loaded. Замените рулонный носитель.
Replace with roll media.
Roll printing is selected.
Press Load/Eject and load a roll.
03060A00-2E00 Data with a roll media specification has been received but no roll media are loaded. Загрузите рулонный носитель.
Load roll media.
No Roll Feed Unit.
Turn printer off and install roll feed unit.
03060A00-2E0E Roll media unit not installed Загрузите рулонный носитель.
Install the roll media unit.
The roll is empty.
Lift the release lever and replace the roll.
03060A00-2E1B Roll media end Загрузите новый рулон.
Renew the supply of roll media.
Wrong paper feed slot for this paper type.
Press Load/Eject and reload the paper.
03061000-2E15 Paper type mismatch Проверьте тип бумаги и перезагрузите ее.
Check the type of paper that can be fed and reload the paper.
Manual printing is selected, but a roll is loaded.
Press Load/Eject and remove the roll.
03860001-2E0C Data with a cut sheet specification has been received when roll media are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port.
Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again.
03130031-2E23 Cutter unit failure Проверьте резак.
Check the cutter unit.
Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again.
03130031-2F14 Writing to the ASIC register disabled Замените главную плату контроллера.
Replace the main controller PCB
Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again.
03130031-2F16 Mist fan error Проверьте вентилятор.
Check the mist fan.
Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again.
03130031-2F17 Suction fan lock detection error Проверьте всасывающий вентилятор.
Check the suction fan.
Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again.
03130031-2F20 Purge motor cam position error Проверьте блок очистки.
Check the purge unit.
Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again.
03130031-2F22 Pump travel timeout Проверьте блок очистки.
Check the purge unit.
Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again.
03130031-2F23 Purge motor error Pump inoperable Проверьте блок очистки.
Check the purge unit.
Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again.
03130031-2F25 Unable to detect the carriage motor home position Проверьте каретку. Проверьте датчики на наличие пятен.
Check the carriage unit. Check the linear encoder for smears.
Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again.
03130031-2F26 Carriage inoperable Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts.
Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again.
03130031-2F27 Carriage travel timeout Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts.
Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again.
03130031-2F1F Pump cam sensor error Проверьте блок очистки.
Check the purge unit.
Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again.
03130031-2F2A Unable to detect the feed roller home position Проверьте датчики ролика подачи бумаги и окружающие его части. Проверьте, не замята ли бумага.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
Hardware error.
03130031-2E29
Turn off printer, wait, then turn on again.
03010000-2F29 Feed motor timeout (Roll media) Проверьте ролик подачи бумаги. Проверьте рулон бумаги. Проверьте, нет ли замятия бумаги.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again.
03130031-2F2E Roll travel timeout Проверьте ролик подачи бумаги.
Check the roll feed unit.
Hardware error.
03130031-4027
Turn off printer, wait, then turn on again.
03130031-4027 Lift travel timeout error Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts.
Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F13 A/D converter external trigger output stop detection hardware error 1 Попробуйте очистить ленту энкодера, а также очистите направляющую каретки. Эта ошибка распространена на широкоформатных принтерах Canon и обычно устраняется путем очистки направляющей и ленты. Направляющая каретки (рельс) должен быть сухим.Если это не поможет – нужно менять печатающую голову.
Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again.
03130031-2F32 Multi sensor error Проверьте, не попадает ли свет на устройство. Замените мультисенсорный блок. Check the environment for interferences from outside light.
Replace the multi sensor unit.
Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again.
03130031-2F3A Valve motor error Проверьте блок подачи чернил.
Check the ink supply unit.
Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again.
03130031-2F3B CS communication error Вытащите чернильные картриджи, затем снова вставьте их. Проверьте главную плату контроллера.
Remove the ink tanks and then reload them. Check the main controller PCB.
Hardware error.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F70 Ошибка заполнения промежуточных чернильных ёмкостей. Как устранить
Hardware error.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F71 Ошибка заполнения промежуточной чернильной ёмкости (левой). Как устранить
Hardware error.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-2F72 Ошибка заполнения промежуточной чернильной ёмкости (правой). Как устранить
Hardware error.
03130031-260E
Turn off printer, wait, then turn on again.
03130031-260E Gap detection error Проверьте каретку и окружающие ее части. Замените главную плату контроллера.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
Hardware error.
03130031-2618
Turn off printer, wait, then turn on again.
03130031-2618 VH voltage error Проверьте блок питания.
Check the power supply unit.
Hardware error.
03130031-260F
Turn off printer, wait, then turn on again.
03130031-260F Gap reference surface error Replace the reference surface sheet.
Roll feed unit error
Turn off printer and check roll feed unit
03060B00-2E24 Roll feed unit failure Замените блок подачи рулона.
Replace the roll feed unit.
Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again.
03900001-4049 ROM data for another model has been transferred. Загрузите верные данные.
Transmit valid ROM data.
Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again.
03900001-4042 MIT data transfer failure Проверьте данные перед загрузкой.
Verify the validity of MID data before transferring it.
Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again.
03130031-2F2B LF operation failure Проверьте, не застряла ли бумага. Проверьте двигатель подачи и ролик подачи.Check to see if paper has not jammed. Check the feed motor and feed roller.
Printhead error
Open top cover and replace the printhead.
03800200-2802 Invalid printhead installed Замените печатающую головку.
Replace printhead
Printhead error
Open top cover and replace the right printhead.
03800300-2801 Printhead DI compensation failure Замените печатающую головку.
Replace printhead
Printhead error
Open top cover and replace the right printhead.
03800400-2803 Printhead EEPROM error Замените печатающую головку.
Replace printhead
Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again.
03800500-2F40 The non-discharge of all colors and chips(A/B, EVEN/ODD) and nozzles is detected (проблема с поступлением чернил в/из печатающей головки.) Проверьте трубки для чернил и окружающие детали.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again.
03800500-2F2F Non-discharging error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again.
03800500-2F30 Non-discharging position adjustment error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Ink tank is empty.
Press OK and replace ink tank.
03810104-2500 Bk ink tank empty Замените картридж BK
Renew the Bk ink tank
Ink tank is empty.
Press OK and replace ink tank.
03810101-2501 Y ink tank empty Замените картридж Y.
Renew the Y ink tank
Ink tank is empty.
Press OK and replace ink tank.
03810102-2502 M ink tank empty Замените картридж M.
Renew the M ink tank
Ink tank is empty.
Press OK and replace ink tank.
03810103-2503 C ink tank empty Замените картридж C.
Renew the C ink tank
Ink tank is empty.
Press OK and replace ink tank.
03810106-2506 MBk ink tank empty Замените картридж MBK.
Renew the MBk ink tank
Ink tank is empty.
Press OK and replace ink tank.
03810106-2507 MBk2 ink tank empty Замените картридж MBK.
Renew the MBk ink tank
Ink insufficient.
Press OK and replace ink tank.
03810204-2580 Low on the Bk ink tank (as during cleaning) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank
Ink insufficient.
Press OK and replace ink tank.
03810201-2581 Low on the Y ink tank (as during cleaning) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank
Ink insufficient.
Press OK and replace ink tank.
03810202-2582 Low on the M ink tank (as during cleaning) Замените на заполненный картридж M
Replace with a fully replenished M ink tank
Ink insufficient.
Press OK and replace ink tank.
03810203-2583 Low on the C ink tank (as during cleaning) Замените на заполненный картридж C
Replace with a fully replenished C ink tank
Ink insufficient.
Press OK and replace ink tank.
03810206-2586 Low on the MBk ink tank (as during cleaning) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank
Ink insufficient.
Press OK and replace ink tank.
03810204-2590 Low on the Bk ink tank (during pre-printing checks) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank
Ink insufficient.
Press OK and replace ink tank.
03810201-2591 Low on the Y ink tank (during pre-printing checks) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank
Ink insufficient.
Press OK and replace ink tank.
03810202-2592 Low on the M ink tank (during pre-printing checks) Замените на заполненный картридж M
Replace with a fully replenished M ink tank
Ink insufficient.
Press OK and replace ink tank.
03810203-2593 Low on the C ink tank (during pre-printing checks) Замените на заполненный картридж C
Replace with a fully replenished C ink tank
Ink insufficient.
Press OK and replace ink tank.
03810206-2596 Low on the MBk ink tank (during pre-printing checks) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank
Ink tank error.
Press OK and replace ink tank.
03830204-2540 Bk ink tank ID error Замените картридж BK на подходящий.
Replace with a valid Bk ink tank
Ink tank error.
Press OK and replace ink tank.
03830201-2541 Y ink tank ID error Замените картридж Y на подходящий.
Replace with a valid Y ink tank
Ink tank error.
Press OK and replace ink tank.
03830202-2542 M ink tank ID error Замените картридж M на подходящий
Replace with a valid M ink tank
Ink tank error.
Press OK and replace ink tank.
03830203-2543 C ink tank ID error Замените картридж C на подходящий.
Replace with a valid C ink tank
Ink tank error.
Press OK and replace ink tank.
03830206-2546 MBk ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank
Ink tank error.
Press OK and replace ink tank.
03830206-2547 MBk2 ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830104-2520 BK ink tank not installed Установите картридж BK.
Install a Bk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830101-2521 Y ink tank not installed Установите картридж Y.
Install a Y ink tank
No ink tank loaded.
Press OK and check ink tank.
03830102-2522 M ink tank not installed Установите картридж M.
Install a M ink tank
No ink tank loaded.
Press OK and check ink tank.
03830103-2523 C ink tank not installed Установить картридж C.
Install a C ink tank
No ink tank loaded.
Press OK and check ink tank.
03830106-2526 MBK ink tank not installed Установите картридж MBK.
Install a MBk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830106-2527 MBK2 ink tank not installed Установите картридж MBK.
Install a MBk ink tank
Top cover is open.
Turn off printer, wait a while, and turn it on again.
03031000-2F38 Top cover abnormally open Закройте верхнюю крышку и включите принтер заново.
Close the top cover and turn on the printer again.
Ink tank cover is open.
Turn off printer, wait a while, and turn it on again.
03031000-2E10 Ink tank cover abnormally open Закройте крышку картриджного отсека и заново включите принтер.
Close the ink tank cover and turn on the printer again.
Maintenance cartridge full.
Replace the maintenance cartridge.
03841001-2819 Maintenance cartridge full Замените картридж обслуживания.
Renew the maintenance cartridge.
No Maintenance
Cartridge capacity.
Replace the maintenance cartridge.
03841001-281B Not enough space in the maintenance cartridge prior to cleaning Замените картридж обслуживания.
Replace the maintenance cartridge.
Maintenance cartridge problem.
Replace the maintenance cartridge.
03841201-2816 Maintenance cartridge EEPROM error Замените картридж обслуживания.
Renew the maintenance cartridge.
Maintenance cartridge problem.
Replace the maintenance cartridge.
03841201-2817 Maintenance cartridge ID error Замените картридж обслуживания.
Renew the maintenance cartridge.
Borderless printng not possible.
Check roll position.
Online: Print Load/Eject:
Change Paper
03861001-2405 Paper loaded at a position inaccessible for borderless printing Проверьте, установлен ли ограничитель для печати без полей. Перезагрузите бумагу.
Check to see if a borderless printing spacer is installed. Reload the paper.
Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
03861001-2406 Data unfit for borderless printing Проверьте размер бумаги. Замените бумагу.
Check the paper size. Change the paper size.
Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
03862000-2E09 Not enough roll media on remaining roll media quantity detection Возобновите подачу бумаги.
Renew the supply of roll media.
Cannot cut paper.
Lift the release lever and reload the paper.
03870001-2015 Cutting failure Отрежьте бумагу вручную. Проверьте нож.
Cut paper manually. Check the cutter.
Cannot adjust optic axis.
Press Online to clear the error.
03863000-2824 Optical axis error Проверьте мультидатчик. Проверьте датчик управления печатающей головкой.
Check the multi sensor.
Check the head management sensor.
This type of paper is not compatible with HP-GL/ 2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
03061000-2E15 Non-support media of HP-GL/2 Замените бумагу на совместимую с HP-GL/2.
Exchange for the compatible paper to HP-GL/2 before reprinting.
Mail box full.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
031A1001-2905 The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. Удалите ненужные задачи из личного блока заданий.
Delete unneeded jobs stored in Personal Boxes.
Mail box full.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
031A1006-2906 The store executed when 32 jobs are stored in the Personal Box. Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes.
Hard disk error.
Press OK to reformat
031A1002-2908 Hard disk format error Нажмите кнопку ОК для форматирования жесткого диска. Когда форматирование будет завершено, принтер автоматически перезагрузится.
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
File read error.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
031A1002-2909 Hard disk file error Перезагрузите принтер. Только поврежденные файлы будут удалены, и принтер перезагрузится.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Hardware error. 03800500-2F31
Turn off printer, wait, then turn on again.
03800500-2F31 Non-discharge detection optical axis error Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Hardware error. 03130031-2F3C
Turn off printer, wait, then turn on again.
03130031-2F3C LF pressure error Проверьте прижимной ролик и окружающие его части. Замените узел привода прижимного ролика.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
No printhead
Install printhead.
03800100-2800 Printhead not installed Установите печатающую головку.
Install the printhead.
Wrong printhead. Open top cover and replace the printhead. 03800200-2811 Printhead version error Замените печатающую головку.
Replace the printhead.
No maintenance cartridge.
Check the maintenance cartridge.
03841101-2818 Mauntenance cartridge not installed Установите картридж обслуживания.
Install the maintenance cartridge.
This type of media is not compatible with HP-GL/ 2. 03860006-2825 Paper type mismatch at HP-GL/2 printing Замените бумагу на совместимую с HP-GL2 перед возобновлением печати. Exchange for the compatible paper to HP-GL/2 before reprinting.
Cannot cut paper.
Lift the release lever and reload the paper.
03870001-2019 Cut failure (during jam occure) Проверьте резак и окружающие его части. Замените резак.
Check the cutter unit and surrounding part. Replace the cutter.
Insufficient paper for job 03862001-2E31 Not enough roll media Возобновите подачу бумаги.
Renew the supply of roll media.
Paper jam.
Manually rewind roll all the way and press OK.
03010000-2E3A Madia load failure Проверьте блок захвата и подачи бумаги. Проверьте, нет ли замятия бумаги.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Sheet printing is selected. Press Load/Eject and load sheets. 03060100-2E02 Cut sheet in not set Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port.
Borderless printng not possible. Check supported paper. 03861001-2408 Borderless printing disabled (unsupported size) Проверьте размер носителя.
Check the media size. Change the media size.
Borderless printng not possible. Paper stretched or shrank.
Confirm usage cond. of the paper.
03861001-2407 Borderless printing disabled (engine detection) Перезагрузите бумагу.
Reload the paper.
Roll printing is selected. Press Load/Eject and load a roll. 03060A00-2E35 Roll media is not loaded for internal printing. Перезагрузите рулог бумаги.
Reload the roll media.

Ошибки в сервисном режиме

Code Description Action
E141-4046 Number of recovery rotations reaching 50,000 or more Замените комплект очистки, затем обновите счетчик деталей в сервисном режиме.
Replace the purge kit, and then clear the parts counter in the service mode.
E146-4001 Borderless/flow idle ejection/mist recovery count error Замените блок для отработанных чернил или вентилятор тумана или поглотитель отработанных чернил или мультисенсор, а затем обновите счетчик запчастей в сервисном режиме.
Replace the waste ink tank unit or mist fan or waste ink absorber or multi sensor reference, and then clear the parts counter in the service mode.
E161-403E Abnormal temperature rise in printhead Замените печатающую головку.
Replace the printhead.
E194-404A Non-discharging nozzle count error Замените блок датчика управления головкой, а затем очистите счетчик деталей в сервисном режиме.Replace the head management sensor unit, and then clear the parts counter in the service mode.
E196-4040 Checksum error Замените главную плату контроллера.
Replace the main controller PCB.
E196-4041 Flash memory erase error Замените главную плату контроллера.
Replace the main controller PCB.
E196-4042 Flash memory write error Замените главную плату контроллера
Replace the main controller PCB.
E196-4045 EEPROM write error Замените главную плату контроллера.
Replace the main controller PCB.
E196-404C Serial number mismatch between boards Execute PCB replacement mode or replace the main controller PCB.
E196-404D Machine ID mismatch between boards Замените главную плату контроллера
Replace the main controller PCB.
E196-404E EEPROM read error Замените главную плату контроллера.
Replace the main controller PCB.
E198-401C RTC error Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB.
E198-401D RTC low battery error Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB.
E198-401E RTC clock stop Замените литиевую батарею или замените главную плату контроллера.Replace the lithium battery or replace the main controller PCB.
E199-404B Temperature/humidity sensor board connector out of position Проверьте разъем платы датчика температуры / влажности или замените плату.Check the temperature/humidity sensor board connector or replace the board.
E602-401A HDD failure Замените жесткий диск.
Replace the HDD unit.
E602-401B HDD connection error Проверьте разъем жесткого диска. Замените жесткий диск.
Check the HDD connector/Replace the HDD unit.
E144-4047 Number of carrriage scan operation is full Замените рулонный блок, затем обновите счетчик деталей в сервисном меню.
Replace the tube unit, and then clear the parts counter in the service mode.
E144-4048 Printhead ink filling failure Замените печатающую головку.
Replace the printhead.
E196-4043 Memory error Выполните обновление прошивки или замените главную плату контроллера.Execute firmware update or replace the main controller PCB.
E196-4044 Firmware size error Выполните обновление прошивки или замените главную плату контроллера.Execute firmware update or replace the main controller PCB.

Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).

Сообщение на экране Код ошибки Проблема Способ устранения проблемы Ink Level: Check 0180104-1000 BK ink tank near-empty Замените картриджи. Ink Level: Check 0180101-1001 Y ink tank near-empty Ink Level: Check 0180102-1002 M ink tank near-empty Ink Level: Check 0180103-1003 C ink tank near-empty Ink Level: Check 0180106-1006 MBK ink tank near-empty Ink Level: Check 0180106-1007 MBK2 ink tank near-empty Problem with Printhead.
Check printing results 01800500-1010 Number of non-discharging nozzles in printhead: Warning level Очистите печатающие головки. Замените печатающие головки. Проверьте датчики печатающих головок. Prepare for maint cart replacement. 01841001-281A Maintenance cartridge near-full Замените картридж обслуживания. Prepare for parts replacement.
Call for service. Parts counter W1 level Проверьте датчик деталей в меню обслуживания. Parts replacement time has passed.
Call for service. Parts counter W2 level After checking the parts counter in service mode, replace any part whose counter is nearing the error value.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке. GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting.
Проверьте загруженные данные перед повтором печати. GARO W1222 01341222-1031 GARO (image mode): Invalid parameter count (no parameters) GARO W1223 01341223-1032 GARO (image mode): Required parameter missing GARO W1225 01341225-1034 GARO (image mode): Other warning GARO W1226 01341226-103A GARO (image mode): Image processing table error GARO W1231 01341231-1035 GARO (setup): Unknown command GARO W1232 01341232-1036 GARO (setup): Invalid parameter count GARO W1233 01341233-1037 GARO (setup): Required parameter missing GARO W1234 01341234-1038 GARO (setup): Data out of bounds GARO W1235 01341235-1039 GARO (setup): Other warning End of paper feed. Cannot feed paper more. Forced feed limit Check the remaining quantity of roll media.
Проверьте количество бумаги. This type of paper is not compatible with HP-GL/2. 01860006-1015 Non-support paper of HP-GL/2 Замените бумагу на совместимую.
Exchange for the compatible paper to HP-GL/2. GL2:W0501
The memory is full. 01340501-1040 Memory full (HP-GL/2) Проверьте, нет ли области печати без изображения. Проверьте загруженные данные перед повтором запуска печати.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting. GL2:W0904
The memory is full. 01340904-1048 Overflow of Polygon buffer (HP-GL/2) GL2:W0903
The memory is full. 01340903-1047 Overflow of replot buffer (HP-GL/2) GL2:W0502
The parameter is out of range. 01340502-1041 Invalid parameter (HP-GL/2) Проверьте загруженные данные перед повтором печати.
Verify the transmitted data before reprinting. GL2:W0504
This command is not supported. 01340504-1043 Invalid command (HP-GL/2) Mail box nearly full.
Delete unwanted data 011A1001-2901 The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Now printing without saving data. 01861003-2902 100 jobs are stored in the Personal Box. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxs. Not much ink is left.
Prepare to replace the ink. 01810103-1003 C ink tank near-empty Замените синий картридж.
Renew the C ink tank Not much ink is left.
Prepare to replace the ink. 01810102-1002 M ink tank near-empty Замените пурпурный картридж
Renew the M ink tank. Not much ink is left.
Prepare to replace the ink. 01810101-1001 Y ink tank near-empty Замените желтый картридж.
Renew the Y ink tank. Not much ink is left.
Prepare to replace the ink. 01810106-1006 MBK ink tank near-empty Замените матовый черный картридж.
Renew the MBK ink tank. Not much ink is left.
Prepare to replace the ink. 01810104-1000 BK ink tank near-empty Замените фото-черный картридж.
Renew the BK ink tank. Ink tank is empty.
Replace the ink tank. 01810303-1403 C ink tank empty Замените синий картридж.
Renew the C ink tank. Ink tank is empty.
Replace the ink tank. 01810302-1402 M ink tank empty Замените пурпурный картридж.
Renew the M ink tank. Ink tank is empty.
Replace the ink tank. 01810301-1401 Y ink tank empty Замените желтый картридж.
Renew the Y ink tank. Ink tank is empty.
Replace the ink tank. 01810306-1406 MBK ink tank empty Замените матовый черный картридж.
Renew the MBK ink tank. Ink tank is empty.
Replace the ink tank. 01810304-1400 BK ink tank empty Замените фото-черный картридж.
Renew the BK ink tank. No ink tank loaded.
Check ink tank. 01810103-1413 C ink tank removal Вставьте синий картридж.
Attach the C ink tank. No ink tank loaded.
Check ink tank. 01810102-1412 M ink tank removal Вставьте пурпурный картридж.
Attach the M ink tank. No ink tank loaded.
Check ink tank. 01810101-1411 Y ink tank removal Вставьте желтый картридж.
Attach the Y ink tank. No ink tank loaded.
Check ink tank. 01810106-1416 MBK ink tank removal Вставьте матовый черный картридж.
Attach the MBK ink tank. No ink tank loaded.
Check ink tank. 01810104-1410 BK ink tank removal Вставьте фото-черный картридж.
Attach the BK ink tank. The paper is too small. 013200D2-1051 Size clip error Проверьте формат загруженной бумаги. Замените бумагу.
Check the media size check. Change the media size. Maximum jobs stored.
Delete unwanted data. 011A1006-2907 Saved jobs exceed the Personal Box capacity. Нажмите кнопку “стоп” чтобы отменить задание. Удалите задания из очереди. Удалите ненужные задания, хранящиеся на жестком диске.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk. PHead needs cleaning.
Press Online to clear error. 03800500-280C Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) Очистите печатающую головку. Проверьте состояние дюз через сервисное меню. Замение печатающую головку.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead. Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Unable to detect the leading end of paper Проверьте край бумаги. Перезагрузите бумагу.
Check the leading end of paper. Reload the paper. Leading edge detection error.
Lift the release lever and align leading edge with orange line. 03010000-200D Unable to detect the trailing end of cut sheet Проверьте длину листа. Проверьте, нет ли замятия.
Check the sheet length. Check to see if paper has not jammed. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2017 Paper (right) edge detection error Проверьте правый край бумаги. Выберите верный тип бумаги.
Check the right edge of paper. Check the paper type. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2018 Paper (left) edge detection error Проверьте левый край бумаги. Выберите правильный тип бумаги.
Check the left edge of paper.
Check the paper type. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2820 Printhead registration unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2821 LF unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot print as specified.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A4 or larger) Замените бумагу на формат A4/Letter или любую большего формата.
Replace with A4/Letter or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A3 or larger) Замените бумагу на формат A3/11″x17″ или любую большего формата.
Replace with A3/11″x17″ or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace roll with 10 in. wide or larger roll. 03010000-2E1F Undersized paper loaded for internal printing (roll media) Замените бумагу на рулон шириной не меньше 10 дюймов.
Replace with roll media at least 10 inches in width. Cannot detect paper
Remove paper and press Load/Eject. 03010000-2E25 Paper jam while feeding/ejecting/printing Устраните замятие и перезагрузите бумагу.
Remove the paper jam and reload the paper. Cannot feed paper
Lift the release lever and reload paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper. This paper cannot be used.
Check supported paper sizes. 03010000-200E Undersized paper (cut sheets/roll media) Замените бумагу на больший формат.
Replace with larger-sized paper. This paper cannot be used.
Check supported paper sizes. 03010000-200F Oversized paper (cut sheets/roll media) Замените бумагу на меньший формат.
Replace with smaller-sized paper. Use another paper.
Press Online to clear the error. 03010000-2F33 Unadjustable because of transparent media Замените бумагу на совместимую.
Replace with adjustable media. Paper loaded askew.
Lift the release lever. 03016000-2010 Skew Исправьте наклон бумаги и перезагрузите ее.
Correct the skew in the paper and reload it. Paper size not detected.
Reload paper. 03010000-200A Unable to detect the paper width (Paper loaded at an improper position) Перезагрузите бумагу.
Reload the paper Paper jam.
Press Load/Eject and reload the paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Roll media loading size detection failure Перезагрузите рулонный носитель.
Reload the roll media. Cannot adjust eccentric.
Press Online to clear the error. 03863000-2822 Eccentricity correction disabled Проверьте, нет ли замятия бумаги.
Check to see if paper has not jammed. Sheet printing is selected.
Press Load/Eject and load sheets. 03860002-2E02 Data with a cut sheet specification has been received but no cut sheets are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Roll printing is selected, but sheets are loaded.
Press OK, remove the sheets, and load a roll. 03860002-2E0A Data with a roll media specification has been received when a cut sheet tray is loaded. Замените рулонный носитель.
Replace with roll media. Roll printing is selected.
Press Load/Eject and load a roll. 03060A00-2E00 Data with a roll media specification has been received but no roll media are loaded. Загрузите рулонный носитель.
Load roll media. No Roll Feed Unit.
Turn printer off and install roll feed unit. 03060A00-2E0E Roll media unit not installed Загрузите рулонный носитель.
Install the roll media unit. The roll is empty.
Lift the release lever and replace the roll. 03060A00-2E1B Roll media end Загрузите новый рулон.
Renew the supply of roll media. Wrong paper feed slot for this paper type.
Press Load/Eject and reload the paper. 03061000-2E15 Paper type mismatch Проверьте тип бумаги и перезагрузите ее.
Check the type of paper that can be fed and reload the paper. Manual printing is selected, but a roll is loaded.
Press Load/Eject and remove the roll. 03860001-2E0C Data with a cut sheet specification has been received when roll media are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2E23 Cutter unit failure Проверьте резак.
Check the cutter unit. Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again. 03130031-2F14 Writing to the ASIC register disabled Замените главную плату контроллера.
Replace the main controller PCB Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again. 03130031-2F16 Mist fan error Проверьте вентилятор.
Check the mist fan. Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again. 03130031-2F17 Suction fan lock detection error Проверьте всасывающий вентилятор.
Check the suction fan. Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again. 03130031-2F20 Purge motor cam position error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again. 03130031-2F22 Pump travel timeout Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2F23 Purge motor error Pump inoperable Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again. 03130031-2F25 Unable to detect the carriage motor home position Проверьте каретку. Проверьте датчики на наличие пятен.
Check the carriage unit. Check the linear encoder for smears. Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again. 03130031-2F26 Carriage inoperable Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again. 03130031-2F27 Carriage travel timeout Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again. 03130031-2F1F Pump cam sensor error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again. 03130031-2F2A Unable to detect the feed roller home position Проверьте датчики ролика подачи бумаги и окружающие его части. Проверьте, не замята ли бумага.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed. Hardware error.
03130031-2E29
Turn off printer, wait, then turn on again. 03010000-2F29 Feed motor timeout (Roll media) Проверьте ролик подачи бумаги. Проверьте рулон бумаги. Проверьте, нет ли замятия бумаги.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer. Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again. 03130031-2F2E Roll travel timeout Проверьте ролик подачи бумаги.
Check the roll feed unit. Hardware error.
03130031-4027
Turn off printer, wait, then turn on again. 03130031-4027 Lift travel timeout error Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again. 03130031-2F13 A/D converter external trigger output stop detection hardware error 1 Попробуйте очистить ленту энкодера, а также очистите направляющую каретки. Эта ошибка распространена на широкоформатных принтерах Canon и обычно устраняется путем очистки направляющей и ленты. Направляющая каретки (рельс) должен быть сухим.Если это не поможет – нужно менять печатающую голову. Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again. 03130031-2F32 Multi sensor error Проверьте, не попадает ли свет на устройство. Замените мультисенсорный блок. Check the environment for interferences from outside light.
Replace the multi sensor unit. Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again. 03130031-2F3A Valve motor error Проверьте блок подачи чернил.
Check the ink supply unit. Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again. 03130031-2F3B CS communication error Вытащите чернильные картриджи, затем снова вставьте их. Проверьте главную плату контроллера.
Remove the ink tanks and then reload them. Check the main controller PCB. Hardware error.
03130031-2F70
Turn off printer, wait, then turn on again. 03130031-2F70 Ошибка заполнения промежуточных чернильных ёмкостей. Как устранить Hardware error.
03130031-2F71
Turn off printer, wait, then turn on again. 03130031-2F71 Ошибка заполнения промежуточной чернильной ёмкости (левой). Как устранить Hardware error.
03130031-2F72
Turn off printer, wait, then turn on again. 03130031-2F72 Ошибка заполнения промежуточной чернильной ёмкости (правой). Как устранить Hardware error.
03130031-260E
Turn off printer, wait, then turn on again. 03130031-260E Gap detection error Проверьте каретку и окружающие ее части. Замените главную плату контроллера.
Check the carriage unit and surrounding parts. Replace the main controller PCB. Hardware error.
03130031-2618
Turn off printer, wait, then turn on again. 03130031-2618 VH voltage error Проверьте блок питания.
Check the power supply unit. Hardware error.
03130031-260F
Turn off printer, wait, then turn on again. 03130031-260F Gap reference surface error Replace the reference surface sheet. Roll feed unit error
Turn off printer and check roll feed unit 03060B00-2E24 Roll feed unit failure Замените блок подачи рулона.
Replace the roll feed unit. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4049 ROM data for another model has been transferred. Загрузите верные данные.
Transmit valid ROM data. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4042 MIT data transfer failure Проверьте данные перед загрузкой.
Verify the validity of MID data before transferring it. Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again. 03130031-2F2B LF operation failure Проверьте, не застряла ли бумага. Проверьте двигатель подачи и ролик подачи.Check to see if paper has not jammed. Check the feed motor and feed roller. Printhead error
Open top cover and replace the printhead. 03800200-2802 Invalid printhead installed Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800300-2801 Printhead DI compensation failure Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800400-2803 Printhead EEPROM error Замените печатающую головку.
Replace printhead Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again. 03800500-2F40 The non-discharge of all colors and chips(A/B, EVEN/ODD) and nozzles is detected (проблема с поступлением чернил в/из печатающей головки.) Проверьте трубки для чернил и окружающие детали.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку. Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again. 03800500-2F2F Non-discharging error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again. 03800500-2F30 Non-discharging position adjustment error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Ink tank is empty.
Press OK and replace ink tank. 03810104-2500 Bk ink tank empty Замените картридж BK
Renew the Bk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810101-2501 Y ink tank empty Замените картридж Y.
Renew the Y ink tank Ink tank is empty.
Press OK and replace ink tank. 03810102-2502 M ink tank empty Замените картридж M.
Renew the M ink tank Ink tank is empty.
Press OK and replace ink tank. 03810103-2503 C ink tank empty Замените картридж C.
Renew the C ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2506 MBk ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2507 MBk2 ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2580 Low on the Bk ink tank (as during cleaning) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2581 Low on the Y ink tank (as during cleaning) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2582 Low on the M ink tank (as during cleaning) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2583 Low on the C ink tank (as during cleaning) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2586 Low on the MBk ink tank (as during cleaning) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2590 Low on the Bk ink tank (during pre-printing checks) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2591 Low on the Y ink tank (during pre-printing checks) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2592 Low on the M ink tank (during pre-printing checks) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2593 Low on the C ink tank (during pre-printing checks) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2596 Low on the MBk ink tank (during pre-printing checks) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830204-2540 Bk ink tank ID error Замените картридж BK на подходящий.
Replace with a valid Bk ink tank Ink tank error.
Press OK and replace ink tank. 03830201-2541 Y ink tank ID error Замените картридж Y на подходящий.
Replace with a valid Y ink tank Ink tank error.
Press OK and replace ink tank. 03830202-2542 M ink tank ID error Замените картридж M на подходящий
Replace with a valid M ink tank Ink tank error.
Press OK and replace ink tank. 03830203-2543 C ink tank ID error Замените картридж C на подходящий.
Replace with a valid C ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2546 MBk ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2547 MBk2 ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830104-2520 BK ink tank not installed Установите картридж BK.
Install a Bk ink tank No ink tank loaded.
Press OK and check ink tank. 03830101-2521 Y ink tank not installed Установите картридж Y.
Install a Y ink tank No ink tank loaded.
Press OK and check ink tank. 03830102-2522 M ink tank not installed Установите картридж M.
Install a M ink tank No ink tank loaded.
Press OK and check ink tank. 03830103-2523 C ink tank not installed Установить картридж C.
Install a C ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2526 MBK ink tank not installed Установите картридж MBK.
Install a MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2527 MBK2 ink tank not installed Установите картридж MBK.
Install a MBk ink tank Top cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2F38 Top cover abnormally open Закройте верхнюю крышку и включите принтер заново.
Close the top cover and turn on the printer again. Ink tank cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2E10 Ink tank cover abnormally open Закройте крышку картриджного отсека и заново включите принтер.
Close the ink tank cover and turn on the printer again. Maintenance cartridge full.
Replace the maintenance cartridge. 03841001-2819 Maintenance cartridge full Замените картридж обслуживания.
Renew the maintenance cartridge. No Maintenance
Cartridge capacity.
Replace the maintenance cartridge. 03841001-281B Not enough space in the maintenance cartridge prior to cleaning Замените картридж обслуживания.
Replace the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2816 Maintenance cartridge EEPROM error Замените картридж обслуживания.
Renew the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2817 Maintenance cartridge ID error Замените картридж обслуживания.
Renew the maintenance cartridge. Borderless printng not possible.
Check roll position.
Online: Print Load/Eject:
Change Paper 03861001-2405 Paper loaded at a position inaccessible for borderless printing Проверьте, установлен ли ограничитель для печати без полей. Перезагрузите бумагу.
Check to see if a borderless printing spacer is installed. Reload the paper. Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject: Change Paper 03861001-2406 Data unfit for borderless printing Проверьте размер бумаги. Замените бумагу.
Check the paper size. Change the paper size. Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03862000-2E09 Not enough roll media on remaining roll media quantity detection Возобновите подачу бумаги.
Renew the supply of roll media. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2015 Cutting failure Отрежьте бумагу вручную. Проверьте нож.
Cut paper manually. Check the cutter. Cannot adjust optic axis.
Press Online to clear the error. 03863000-2824 Optical axis error Проверьте мультидатчик. Проверьте датчик управления печатающей головкой.
Check the multi sensor.
Check the head management sensor. This type of paper is not compatible with HP-GL/ 2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03061000-2E15 Non-support media of HP-GL/2 Замените бумагу на совместимую с HP-GL/2.
Exchange for the compatible paper to HP-GL/2 before reprinting. Mail box full.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1001-2905 The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. Удалите ненужные задачи из личного блока заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1006-2906 The store executed when 32 jobs are stored in the Personal Box. Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes. Hard disk error.
Press OK to reformat 031A1002-2908 Hard disk format error Нажмите кнопку ОК для форматирования жесткого диска. Когда форматирование будет завершено, принтер автоматически перезагрузится.
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. File read error.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted. 031A1002-2909 Hard disk file error Перезагрузите принтер. Только поврежденные файлы будут удалены, и принтер перезагрузится.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart. Hardware error. 03800500-2F31
Turn off printer, wait, then turn on again. 03800500-2F31 Non-discharge detection optical axis error Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку.
Check the head management sensor. Replace the head management sensor. Replace the printhead. Hardware error. 03130031-2F3C
Turn off printer, wait, then turn on again. 03130031-2F3C LF pressure error Проверьте прижимной ролик и окружающие его части. Замените узел привода прижимного ролика.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit. No printhead
Install printhead. 03800100-2800 Printhead not installed Установите печатающую головку.
Install the printhead. Wrong printhead. Open top cover and replace the printhead. 03800200-2811 Printhead version error Замените печатающую головку.
Replace the printhead. No maintenance cartridge.
Check the maintenance cartridge. 03841101-2818 Mauntenance cartridge not installed Установите картридж обслуживания.
Install the maintenance cartridge. This type of media is not compatible with HP-GL/ 2. 03860006-2825 Paper type mismatch at HP-GL/2 printing Замените бумагу на совместимую с HP-GL2 перед возобновлением печати. Exchange for the compatible paper to HP-GL/2 before reprinting. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2019 Cut failure (during jam occure) Проверьте резак и окружающие его части. Замените резак.
Check the cutter unit and surrounding part. Replace the cutter. Insufficient paper for job 03862001-2E31 Not enough roll media Возобновите подачу бумаги.
Renew the supply of roll media. Paper jam.
Manually rewind roll all the way and press OK. 03010000-2E3A Madia load failure Проверьте блок захвата и подачи бумаги. Проверьте, нет ли замятия бумаги.
Check the pick-up unit and roll media. Check to see if paper has not jammed. Sheet printing is selected. Press Load/Eject and load sheets. 03060100-2E02 Cut sheet in not set Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Borderless printng not possible. Check supported paper. 03861001-2408 Borderless printing disabled (unsupported size) Проверьте размер носителя.
Check the media size. Change the media size. Borderless printng not possible. Paper stretched or shrank.
Confirm usage cond. of the paper. 03861001-2407 Borderless printing disabled (engine detection) Перезагрузите бумагу.
Reload the paper. Roll printing is selected. Press Load/Eject and load a roll. 03060A00-2E35 Roll media is not loaded for internal printing. Перезагрузите рулог бумаги.
Reload the roll media.
Solution

NOTE

  • Listed in alphabetical order.

Borderless printng not possible.

Cause Corrective Action
The print job received specifies a type or width of paper that is not compatible with borderless printing. Follow these steps to change the settings of the print job to enable borderless printing.
1. Press or to select Stop Printing, and then press the OK button.
2. Make sure the correct printer driver for the printer is selected and try printing again.
For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide.
Press or to select Print With Border, and then press the OK button to continue printing. The document will be printed with a border.
The loaded paper is a size not compatible with borderless printing. Press or to select Stop Printing, and then press the OK button.
Replace the paper with paper compatible for borderless printing as follows.
1. Press or to select Change Paper, and then press the OK button.
(See «
Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
2. Replace the paper with paper compatible for borderless printing.
(See «
Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
The printer now starts printing the print job.
For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide.
Press or to select Print With Border, and then press the OK button to continue printing. The document will be printed with a border.
Because paper expands or contracts depending on the environment of use, it may become narrower or wider than the supported width for borderless printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide.

Cannot adjust paper feed.

Cannot adjust printhead.

Cannot detect ink level correctly. Close tank cover.

Cause Corrective Action
The remaining ink level could not be correctly detected. Close the Ink Tank Cover.
The buzzer stops sounding.
Next, «No ink left.» is displayed and see «No ink left..»

Cannot detect paper.

Cannot recognize print head.

Check if ink tank is set, and its color and direction.

Check printed document.

Close Ink Tank Cover

Cause Corrective Action
The Ink Tank Cover is open.
Close the Ink Tank Cover.

Do not pull out ink tank.

Cause Corrective Action
The Ink Tank was removed using an incorrect procedure. Install the Ink Tank that was removed.
The buzzer stops sounding.
Next, replace the Ink Tank using the procedure on the Display Screen in the Control Panel.

End of paper feed.

Cause Corrective Action
Although an attempt was made to advance the paper manually, it reached the limit position that can be advanced. Canceling manual advancing.

ERROR Exxx-xxxx (x represents a letter or number)

Cause Corrective Action
An error requiring service may have occurred.
Write down the error code and message, turn off the printer, and contact your Canon dealer for assistance.

Error in cutter position.

Cause Corrective Action
The Cutter Unit stops in the middle of cutting. 1. Push the Release Lever back and remove the paper.
2. Pull the Release Lever forward.

Execute printhead cleaning.

File read error.

Cause Corrective Action
Files on the printer’s hard disk have become corrupted. Restart the printer. Only the corrupted files will be deleted, and the printer will restart.

GARO Wxxxx (x represents a number)

Cause Corrective Action
There is a problem with the print job. Try printing again, using the correct printer driver.
It is also possible to continue printing in this state.
However, you may not be able to obtain the desired printing results.

GL2: W0502 The parameter is out of range.

Cause Corrective Action
A parameter specified in a HP-GL/2 command is out of the supported range. Check the print job.
If you have specified ProcessingOption > Warning > On in the Control Panel menu, set it to Off instead.

GL2: W0504 This command is not supported.

Cause Corrective Action
The printer has received an unsupported HP-GL/2 command. Check the print job.
If you have specified ProcessingOption > Warning > On in the Control Panel menu, set it to Off instead.

GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)

Cause Corrective Action
The printer memory is full. Because the entire print job could not be received, the printer may not be able to print the entire original. Check the printing results.
In the Control Panel menu, setting On-the-Fly to On may enable printing. However, check the printing results because the image may be incomplete in some cases.

Hard disk error.

Cause Corrective Action
The format of the printer’s hard disk is invalid. Press the OK button to start reformatting the hard disk. When formatting is finished, data on the printer hard disk is erased and the printer automatically restarts.

Hardware error. xxxxxxxx-xxxx (x represents a letter or number)

Cause Corrective Action
The last portion of roll paper was used during a print job. The paper was not advanced because the trailing edge is taped to the roll. Turn off the printer and remove the roll from the printer before restoring power.
Fastening tape or the Belt Stopper has not been removed inside the Top Cover. Turn off the printer, open the Top Cover and remove the tape or the Belt Stopper before restoring power.
An error requiring service may have occurred.
Turn off the printer and wait at least three seconds before restoring the power.
If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance.

Ink insufficient.

Ink tank is empty.

Insert the maintenance cartridge.

Insufficient paper for job

Leading edge detection error.

Mail box full. Delete unwanted data.

Cause Corrective Action
100 jobs are stored in the Personal Box. Press the Stop button and stop printing.
Delete print jobs from the queue.
Delete unneeded jobs stored in personal boxes.

Mail box full. Now printing without saving data.

Cause Corrective Action
No more space is available on the printer’s hard disk, so jobs are now printed without saving them. (Print jobs can no longer be saved on the hard disk.) After printing, this message is cleared.
Delete unneeded jobs stored in personal boxes.

Mail box nearly full.

Cause Corrective Action
The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Delete unneeded jobs stored in Personal Boxes.

Maint. cart. The level is low

Cause Corrective Action
The Maintenance Cartridge is almost full. You can continue to print, but prepare a new Maintenance Cartridge to use when the message for replacement is displayed.

Maintenance cartridge full.

Maintenance cartridge problem.

Maximum jobs stored.

Cause Corrective Action
100 jobs are stored in the personal box. Delete unneeded jobs stored in personal boxes.

MediaType Mismatch

Multi-sensor error

Cause Corrective Action
Direct sunlight or strong lighting may be shining on the printer and causing the sensor to malfunction. Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting.
The performance of a sensor inside the printer may be impaired. Turn off the printer and wait at least three seconds before restoring the power.
If the message is displayed again, contact your Canon dealer for assistance.

No ink left.

No Maintenance Cartridge capacity.

Not much ink is left.

Cause Corrective Action
Not much ink is left. Prepare a new Ink Tank.
We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or high-quantity jobs.

Paper cutting failed.

Cause Corrective Action
There are sheets left on the Ejection Guide. 1. Push the Release Lever back and remove the paper.
2. Load the paper.
3. Pull the Release Lever forward.
4. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.
(See » Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
There is a foreign object by the Output Tray, obstructing the Cutter Unit. 1. Lift the Top Cover and remove the foreign object.
2. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.
You are not using the printer under the recommended environmental conditions for the paper. Use the printer only where the recommended environmental conditions for the paper are met. Note that various environmental conditions are recommended for various types of paper. For details on the recommended environmental conditions for paper, see Paper Reference Guide.
You are using paper that is not compatible with automatic cutting. 1. Specify Manual as the cutting method and use scissors or a cutting tool to cut the roll.
For information about paper that is compatible with automatic cutting, see the Paper Reference Guide.
2. Push the Release Lever back and remove the paper.
In other cases, the Cutter Unit may be damaged. Contact your Canon dealer for assistance.

Paper is crooked.

Paper jam

Paper mismatch

Paper not aligned with right guide.

Cause Corrective Action
When paper was loaded, it was not aligned with the guide on the right side. Follow these step to reload a sheet.
1. Push the Release Lever back.
2. Pull out the sheet.
3. Pull the Release Lever forward.
4. Reload the sheet, aligning it with the guide on the right.

Paper position not suitable for borderless printing.

Paper size not detected.

Cause Corrective Action
Paper has been loaded askew, or warped paper has been loaded. Follow these steps to reload the roll.
1. Press the OK button and reload the paper.
(See » Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
2. Pull the Release Lever forward.
3. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.
If this error recurs after you reload the roll, remove the Roll Holder from the printer, push the roll firmly in until it touches the Roll Holder flange, and reload the Roll Holder in the printer.
(See » Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
Follow these step to reload a sheet.
1. Push the Release Lever back.
2. Load the sheet, aligning it with the guide on the right.
(See » Loading and Printing on Sheets (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
3. Pull the Release Lever forward.
4. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.

PaprWidth Mismatch

Parts replacement time has passed.

Cause Corrective Action
It is past the recommended time to replace consumables for which service is required. Contact your Canon dealer for assistance.

Prepare for parts replacement.

Cause Corrective Action
It is almost time to replace consumables for which service is required. If «Parts replacement time has passed.» is displayed, you can continue to use the printer for some time.
Contact your Canon dealer for assistance.

Printhead error

Regular printing is selected, but a roll is loaded.

Rel lever is in wrong position.

Cause Corrective Action
The Release Lever is pushed back. Pull the Release Lever forward.
Turn off the printer and wait a while before restoring power.

Remaining level of the ink cannot be correctly detected. Check ink tank.

Cause Corrective Action
Ink level detection cannot work correctly if you use refill ink tanks. The refill ink tank can no longer be used. See the section Ink level detection and take the appropriate action.

Roll paper is not securely in contact with roll holder.

Cause Corrective Action
When the roll was loaded, the roll was not inserted firmly all the way on the Roll Holder. Follow these steps to reload the roll.
1. Press the OK button and remove the roll holder from the printer.
2. Insert the roll firmly on the Roll Holder until it touches the flange.
(See » Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
3. Load the Roll Holder in the printer.

Roll printing is selected, but sheets are loaded.

Roll printing is selected.

Sheet printing is selected.

The following ink tanks cannot be recognized.

The mail box is full.

Cause Corrective Action
There is no more space on the printer’s hard disk. Press the Stop button and stop printing.
Delete print jobs from the queue.
Delete unneeded jobs stored in personal boxes.

The paper is too small.

The paper is too small. Replace paper with A4/LTR (vertical) or larger

The paper is too small. Replace roll with 10 in. wide or larger roll.

The paper is too small. Remove paper and check pap. size

Cause Corrective Action
A sheet has come out of the printer during printing.
1. Press the Release Lever back and remove the paper.
2. Reload the sheet, aligning it with the guide on the right.
3. Pull the Release Lever forward.
4. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.
(See » Loading and Printing on Sheets (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)

The roll is empty.

Cause Corrective Action
The roll is empty. Follow these steps to replace the used roll with a new roll of the same type and size.
1. Press the Release Lever back and remove the roll.
(See » Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
2. Load the new roll.
(See «
Loading and Printing on Rolls (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) «)
3. If no barcode was printed on the roll, specify the type of paper.
4. When you have selected ManageRemainRoll > On in the control panel menu and a barcode is not printed on the roll, also specify the paper length.
5. If «Not finished printing. Finish printing remaining jobs?» is shown on the Display Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred.
If no message appears, printing will continue from the next page.
There is remaining roll paper, but because it could not be advanced, it could not be detected. The unused portion of the roll is heavy, and this is placing a burden on the printer. It may be helpful to change the printing mode, which will change the paper feed timing.
Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

This paper cannot be used.

Cause Corrective Action
Paper smaller than the printer’s minimum supported size has been loaded. Push the Release Lever back and load paper of the correct size.
Paper has been loaded that is too small to print the test pattern for printhead adjustment or nozzle checking. Push the Release Lever back and load unused paper of A4 size or larger. More than one sheet may be required depending on the adjustment.

This type of paper is not compatible with HP-GL/2.

Top cover is open.

Cause Corrective Action
The printer has detected that the Top Cover is open. Open the Top Cover fully, remove any foreign objects, and close the Top Cover again.
If the error occurs again, close the Top Cover, turn off the printer, and wait a while before restoring power.

Unknown file.

Cause Corrective Action
Data sent to keep the printer up to date (such as paper information) is in the wrong format. Check the data. Turn off the printer and wait a while before restoring power, and then resend the data.
You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before restoring power, and then resend the firmware.
If the message is displayed again, contact your Canon dealer for assistance.

Wrong ink tank.

Wrong maintenance cartridge.

Wrong printhead.


IPf 770 ошибка 2F51

2F51 и отказ печати теста дюз

|    Сообщение #1


Отправлено 16 марта 2021 — 05:21

 

День добрый!

Небольшая вводная — есть Ipf 770, покупался новым для печати чертежей и иногда цветных плакатов, пробег за 4 с лишним года — 455 квадратов, но последние 2 года использовался как запасной с нечастой печатью пару чертежей и плакатов раз в 3 недели. Недавно начал ругаться на памперс, приобрели новый, заменили и продолжили дальше понемногу печатать.
Вчера напечатав пару чертежей, поставили новый рулон, бумага при выходе с печати начала сворачиваться в трубу и если первый чертеж придерживали, то второй уже нет. И после второго он выдал ошибку 03130031-2f51 и отказался печатать. В журнале ошибок затесалась еще 03800300-2832 перед ошибкой 2f51. Что пробовали делать — прочистка дюз способ А (при этом в конце проверки он выдавал ошибку), сброс через сервис меню памперса, сброс ошибок, сброс пг, при этом самое паршивое что плоттер не может запустить любую печать, даже проверки дюз, выдает ошибку 2F51. Покурив форум сложилось впечатление, что замена на новую ПГ очень вероятно не решит проблему, так как почти во всех темах связанных с этой ошибкой тест дюз из сервисного меню выполняется.

Просьба подсказать, может кто нибудь сталкивался с подобным…

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|    Сообщение #2


Отправлено 31 марта 2021 — 20:01

 
Robinzon54

ошибка связана с утечкой чернил, зачастую вызвана хреновыми ПЗК или ушатаными картриджами — клапана текут. Решать вопрос с картриджами — и прошивать (сбрасывать) голову.

  • Наверх of the page up there ^
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|    Сообщение #3


Отправлено 25 июля 2022 — 08:30

 
Po4

Столкнулся с такой же проблемой. Те же ошибки. 2 дня безуспешных попыток, менял голову (на старую), результат тот же. Плоттер постоял в выходные, в понедельник утром синий ПЗК был пуст под ноль, как-то раз уже было с ним такое, возможно в нем и дело. Голову не сбрасывал не прошивал, все заработало само собой. Может кому информация будет полезна.

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