Preload adjuster ktm 1290 ошибка

I got off the bike to open the garage door.
Upon detecting that I had downloaded, I sent the fateful message from Preload Adjuster and the preload was blocked.
It neither raises nor lowers the preload.
In the official workshop they do not know how to fix «Preload Adjuster».
The pre-charge motor works by giving it direct current from the battery, it goes up and down according to the connected polarity.
Motor preload is OK.
The official workshop tries to enter through the KTM computer in the Factory Configuration of the preload and cannot.
It gives you failure.
And the workshop does not know what else to do.
If the motor works, why is it not receiving current from the controls?
Where is the problem ?
Thanks for your comments.
Greetings.
Sorry for my Google Translate English.

If the motor works but they can’t access it through the computer, it’s probably a problem with the suspension control unit. Check their connectors for any signs of damage. Also, the dealer should try to force-reload the software into it.

If that doesnt work, the control unit might need to be replaced.

[QUOTE = «Dobro, post: 43219933, member: 466665»] Si el motor funciona pero no pueden acceder a él a través de la computadora, probablemente sea un problema con la unidad de control de suspensión. Compruebe sus conectores en busca de signos de daño. Además, el distribuidor debe intentar forzar la recarga del software en él.

Si eso no funciona, es posible que deba reemplazar la unidad de control. [/ QUOTE]
What do you mean by control unit ???
SCU ?

Jrc58, if you can get the bike to a good KTM dealer, they should be able to update the bike software which resolves issues such as lockout on preload adjuster.

The updated software came out in late 2016 so maybe your bike does not have it.

The same thing happened to my 2016 SAT. Software fixed it.

Make sure your battery is healthy.

Yes the SCU software update fixed this issue on my 2015 SAT. I’ve had no such issues on my 2017 SAT.

There was a recall to inspect the electrical connection to the rear shock and update the software. There is likely a similar recall for the EU.

Have a look at this link: https://wwwapps.tc.gc.ca/Saf-Sec-Su…Systems&all=0&rn=2016244&cf=SearchResult&pg=0

I’m not sure it’s a separate part, may be built into the shock, or just software.
Suspension Control Unit.

I am not sure what SCU is but on my model it is called EDS system which has a Elec motor on the rear shock that drives a Hydraulic ram on the spring for lift. The ECU for this in just behind the right hand plastic.

KTM has the same system as the BMW ESA system just a diff name. WP supplies to both companies. With the BMW system there is an after market adapter that plugs in the bike and can re calibrate the ESA shock. But because KTM are greedy they have locked up their EDS for extra slippage from your back pocket.

EDS is the system before the semi active suspension on the 1290 bikes. If it is a software issue, calibration doesn’t work, it’s like the operating system is broken and needs to be reinstalled.

Yep more confusing for more slippage KTM’s are just not user friendly

I’m sure it’s more about liability that KTM locks down certain features/access.

KTM doesn’t want the back yard mechanic turning the bikes into pogo sticks then suing for crashes.

The aftermarket must really be hanging out there. I think KTM wants people to rely on dealers to have things done to the bikes. Otherwise dealers don’t make enough money to stay open. Software downloads etc. Problem is they leave the dealers hanging too. It is also a part of the new way most dealerships work. One to two mechanics go get certified and the rest of the shop wings it until they have a question or mess it up enough the certified guy has to come fix it…..or not.

I think it depends on where you are and what your dealer is like. When mine broke, the guy called ktm, they remote connected into the diagnostics and re installed the firmware. Was done in an hour. Obviously this will only happen with official dealers.
Personally I see why they don’t let people alter things but given the complexity of these things it should be easier to hook up diagnostics like you can a car. These bikes are going to be economically unviable at a very young age unless general diagnostics becomes available.

If the bike can not be fixed then its a PoGo stick

It can be fixed if your dealer aint shit