Print ribbon problem 109 ошибка datacard

The print ribbon is not moving properly. 

1.

Open the printer and remove the ribbon cartridge. 

2.

Reposition, repair, or replace the ribbon and advance the repaired area one full turn.

3.

Replace the ribbon cartridge and close the printer.

Press the U

 button on the printer to clear the message. On the PC, click Retry, or click Cancel to 

SER

cancel the card.

110: Print ribbon out or missing

The printer does not have usable ribbon. To complete the current card:

1.

Open the printer and remove the ribbon cartridge.

2.

Install a new ribbon and cleaning roller.

3.

Replace the cartridge and close the printer.

Press the U

 button on the printer to clear the message. On the PC, click OK, or click Cancel to 

SER

cancel the card.

H

 & T

INTS

IPS

Used ribbon has negative images of printed data. To keep the data confidential, follow your 

company policy to discard used ribbon.

111: Card not picked

The printer did not pick a card. To complete the current card:

For printers with an input hopper, open the input hopper, add or reposition cards, and close the 

hopper. 

For printers with single card feed, push the card in until the printer picks it.

Press the U

 button on the printer to clear the message. On the PC, click OK, or click Cancel to 

SER

cancel the card.

112: Card hopper empty

The printer did not detect cards in the input hopper. 

Add cards to the input hopper.

Press the U

 button on the printer to clear the message. On the PC, click OK, or click Cancel to 

SER

cancel the card.

CD800 Card Printer User’s Guide

69

Error 109 is for a Print ribbon problem on a Datacard SD360 ID card printer. The printer ribbon is not moving properly, but following these steps will help resolve the problem.

How to Resolve Error 109

  1. Open the printer and remove the ribbon cartridge.
  2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
  3. Replace the ribbon cartridge and close the printer..
  4. Press the User button on the printer. In the message box, click Retry, or click Cancel to cancel the card.

If you continue to experience problems, please contact AlphaCard technical support.

SD360

  1. My printed cards have small unprinted areas. What’s
    wrong?
  2. The colors on my printed cards look very light.
  3. Monochrome printing is uneven or is missing in some
    areas.
  4. I am experiencing card jams. How do I fix that?
  5. I get error 109: Print ribbon problem. What’s wrong?
  6. How do I print a test card?
  7. How do I clean the printhead?
  8. How do I clean the printer?

1. My printed
cards have small unprinted areas. What’s wrong?

This
happens when dust and debris are on surface of the card or when cards are
contaminated with oily deposits. To fix this issue:

  • Ensure Cards are kept
    clean, and protected from dust & debris.
  • Replace Cards with clean
    ones and do not touch the print surface.
  • Clean the printer.

2. The colors on
my printed cards look very light.

  1. Verify that the ribbon
    is loaded properly.
  2. Make sure that the cards
    were not previously printed. Use new cards.
  3. Check that printhead is
    installed correctly.
  4. The printhead power is
    too low. Log on to the Printer Manager as a WebAdmin. Open the Printer
    Settings > Print menu. Increase the YMCPower setting, and press the Set
    Current button to save your changes.

3. Monochrome
printing is uneven or is missing in some areas.

  • The monochrome (K) power
    setting is too low.
  • The cards require a
    different setting.
  • Increase the monochrome
    intensity gradually and check results.

4. I am
experiencing card jams. How do I fix that?

The
card did not reach the position for the next action, such as printing or
ejecting the card. You usually can resolve the error by pressing the USER
button so that the printer displays Ready. If the error persists, do the
following to remove the card from the printer.

  1. Open the printer.
  2. Remove the print ribbon
    cartridge.
  3. Turn the manual advance
    knob to move the jammed card until it is accessible from the rollers.
  4. Remove the card.
  5. Replace the ribbon
    cartridge and close the printer.
  6. Press the USER button on
    the printer or click Retry in the message box.

5. I get error
109: Print ribbon problem. What’s wrong?

The
print ribbon is not moving properly.

  1. Open the printer and
    remove the ribbon cartridge.
  2. Reposition, repair, or
    replace the ribbon and advance the repaired area one full turn. If the
    ribbon is torn, you can tape the 2 ends back together.
  3. Replace the ribbon cartridge
    and close the printer.

Press
the USER button on the printer. In the message box, click Retry, or click
Cancel to cancel the card.

6. How do I print
a test card?

The
printer includes a test card that runs without using a driver or other source
of card data. Use it to verify that the printer is working.

  1. Begin with the printer
    Ready. The USER button shows steady green.
  2. Press the USER button to
    display Suspended on Line 1 of the LCD panel.
  3. Press ENTER to enter the
    menu system.
  4. Press ENTER to enter the
    Maintenance menu.
  5. Press the down arrow
    until Test Card displays on Line 2.
  6. With Test Card displayed
    on Line 2, press ENTER to display Start on Line 2.
  7. Press Enter to print the
    test card.

After
the card prints, the printer returns to Ready.

7. How do I clean
the printhead?

Clean
the printhead when:

  • The printhead is
    replaced.
  • There are unprinted
    lines on the finished card. This usually indicates dirt or contaminants on
    the printhead.
  • The printhead is touched
    accidentally. Oils from hands can affect print quality and damage the
    printhead.

Do
the following to clean the printhead:

  1. Power off the printer.
  2. Open the printer cover and remove the print ribbon
    cartridge.
  3. Open and remove a cleaning swab from its package.
  4. Use gentle pressure to move the cleaning swab back and
    forth along the full length of the printhead edge until it is completely
    clean.
  5. Replace the print ribbon cartridge. Avoid bumping the
    printhead when you install the print ribbon cartridge.
  6. Close the printer cover.
  7. Power on the printer.
  8. Print a sample card to verify the quality of printing.

8. How do I clean
the printer?

Run
a cleaning card to clean debris from the inside of the printer and from the
hopper rollers. The cleaning card can remove most contaminants from the
printer. Run a cleaning card after every 250 cards processed by the printer, or
every 6 months.

Single
Hopper:

  1. Prepare the printer for cleaning.
    1. Power on the printer.

    2. Open the printer cover and
      remove the print ribbon cartridge.

    3. Close the cover.

    4. Open the input hopper and
      remove any unprinted cards.

    5. Open the cleaning card
      package and remove the cleaning card.)

    6. Load the cleaning card in the
      input hopper. (Plan to clean the printer immediately. The cleaning card dries
      out if it is out of its package for more than a few minutes.

  2. Use the LCD menu system to start the cleaning cycle.
    1. Begin
      when the printer displays Ready
      and the USER button shows steady green. Press the USER button. Suspended
      displays on Line 1 of the LCD panel.
    2. Press
      the ENTER key to enter the menu system.
    3. Maintenance
      displays on line 2 of the LCD panel. Press the ENTER key to enter the
      Maintenance menu.
    4. Cleaning Card
      displays on line 2 of the LCD panel. Press the ENTER key to enter the
      Cleaning Card menu.
    5. Start
      displays on Line 2 of the LCD panel. Press the ENTER key to start the
      cleaning process.
    6. Insert
      cleaning card displays on the LCD panel. Press the USER button to start
      the cleaning cycle. The printer moves the card through the printer
      several times and ejects it in the output hopper.
  3. Remove the used cleaning card. Wait a few minutes for
    the rollers to dry.
  4. Prepare the printer for use.
    1. Replace the cards in the input hopper.
    2. Install a new cleaning sleeve on the ribbon cartridge
      and remove the protective cover.
    3. Replace the ribbon cartridge and close the printer
      cover. Press the User button to return the printer to Ready. The printer
      is available to print cards again.
    4. Discard the used cleaning card and cleaning sleeve.

74

Using the Printer

Messages on the Printer Manager

The Printer Manager can issue messages that are displayed in a web browser 
window. Click the Continue button in Printer Manager to continue working with 
the printer. 

Other Messages

•  The application you use can display messages. 
•  Other printers can cause messages if more than one model of card printer is 

installed. 

•  If SP or similar card printers are installed and use the 7.x driver, message 

DR00914 might be displayed. To correct this, remove the 7.x driver and install 
the 4.x Card Printer Driver.

Responding to Messages

Quick Link to a Message:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

Понравилась статья? Поделить с друзьями:
  • Print hello world python ошибка
  • Prince of persia warrior within синтаксическая ошибка
  • Primus t35 ошибка flt
  • Primary battery 601 hp ошибка как отключить
  • Primary battery 601 hp ошибка как исправить