Принтер выдает ошибку illegaloperatorsequence

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• Номер статьи: 1000734
• Категория: Оборудование::Серия BizHub
• Ключевые слова:
  
  illegalOperatorSequence
  
  
  PCL
  
  
  XL
  
  
  Error
  
  
  ошибка
  
  
  скорость
  
  
  сети
  
  
  network
  
  
  speed
  
• Состояние: общедоступное (всем)
• Язык: ru
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• Голоса: 0

Эта проблема официально признана компанией HP, и опубликован алгоритм устранения данной ошибки. Ниже привожу его текст:

HP LaserJet Family Printers — XL Error when Printing from the PCL XL Driver

ISSUE: XL error page prints out on the printer when printing using the PCL6 XL (Enhanced) driver.

Example:

PCL XL Error

* Subsystem: KERNEL

* Error: IllegalOperatorSequence

* Operator: SetColorSpace

* Position: 52

WORKAROUND:

After attempting each item of the suggested workaround listed below, try to print a page using the software application or document in question. This will help determine if the changes made have caused the desired results to occur.

Item # 1

Connect the printer directly to the computer. Use an IEEE-1284 compliant cable. Try different IEEE-1284 compliant cables.

Item # 2

Use the control panel on the printer to turn off «High Speed» and «Advanced Functions» by performing the following steps:

a. Press the MENU key until «I/O MENU» appears in the printer display.

b. Press the ITEM key until «Parallel High Speed = Yes» appears in the printer display.

c. Press the VALUE key until «Parallel High Speed = No.»

d. Press the SELECT key. An asterisk should appear in the display to the right of the message «Parallel High Speed = No*.»

e. Press the ITEM key until «Advanced Functions = On» appears in the printer display.

f. Press the VALUE key until «Advanced Functions = Off.»

g. Press the SELECT key. An asterisk should appear in the display to the right of the message «Advanced Functions = Off*.»

Item # 3

Access the properties of the appropriate PCL6 printer driver by performing the following steps:

Windows 95

a. Click the «Start» button in the lower left hand corner.

b. Select «Settings» and «Printers.»

c. From within the «Printers» window, place the mouse pointer over the printer icon, picture, or description, and press the right mouse key.

d. From the drop down menu, select «Properties.»

e. In the window that pops up, click on the «Details» tab.

f. Click the «Port Settings» button located near the bottom of the window.

g. Click any check marks in the boxes to remove them.

h Click the button marked «OK».

i. This should return to the screen associated with the «Details» tab.

j. Click the «OK» button at the bottom of the screen to return to close the «Properties» windows and return to the windows desktop screen.

Windows NT 4.0

a. Click on the «Start» button in the lower left hand corner.

b. Select «Settings» and «Printers.»

c. From within the «Printers» window, place the mouse pointer over the printer icon, picture, or description and press the right-mouse key.

d. From the drop down menu, select «Properties.»

e. In the window that pops up, click the «General» tab.

f. Click the «Print Processor» button located near the bottom of the window.

g. Select «RAW» if it has not already been selected.

h. Click on the button marked «OK.»

i. This should return to the screen associated with the «Details» tab.

j. Click the «OK» button at the bottom of the screen to return to close the «Properties» windows and return to the windows desktop screen.

Item # 4

Set the printer port to LPT1: (printer port).

a. Place the mouse pointer over the icon labeled «My Computer.»

b. Press the right mouse key and select «Properties» from the drop down menu.

c. Click on the «Device Manager» tab.

d. Click on the «+» sign to the left of the «Ports (COM & LPT)» item listed under «Computer.»

e. If «ECP Printer Port LPT1» is listed check the PC documentation for instructions or call the PC manufacturer for assistance in changing the printer port to «LPT1: (Printer Port).»

Item # 5

Update the version of the LPT.VXD currently on the system. To identify the current version of the lpt.vxd file in use on the system, perform the following steps:

a. From the Windows 95 desktop, select Start, Find, Files, and Folders.

b. In the «Named» area, type: lpt.vxd.

c. Select Find Now.

d. Once the file is located, right-click the filename and select Properties.

e. Select the Version tab. Contact the manufacturer of the personal computer for information on obtaining the most current version.

Item # 6.

Isolate the driver from the Windows (NT or 95) operating system.

a. Open the application in question.

b. Select «File» then «Print.»

c. In the upper «Printer» section, below the «Properties» button, a checkbox is located.

d. Click the check box to the left of «Print to File» and verify that a checkmark appears.

e. Click «OK.»

f. Select the «C:WindowsTemp» directory and name the file «Test.»

g. Click «OK.»

h. Close all applications that are open.

i. Click the «Start» button in the lower left hand corner of the desktop.

j. Select «Shutdown» from the menu.

k. Click the radio button to the left of the selection «Reboot into MS-DOS mode.»

l. When the computer reboots, something like «C:WINDOWS>_» should appear on the computer screen.

m. At this «C» prompt, type «cdTemp.»

n. From this prompt, «C:WINDOWSTEMP>_», type «copy test lpt1.»

o. This should copy the newly created file over to the HP LaserJet Family Printer.

NOTE: A successful printout indicates that the pclxl error is not driver related.

Item # 7

For problems with certain applications or documents, try modifying the HP LaserJet Family PCL6 Printer driver settings.

a. Place the mouse pointer over the printer icon, picture, or description and press the right mouse key.

b. Select «Properties» from the drop down menu.

c. When the «Properties» window opens up, select the «Finishing Tab.»

d. Click the radio button to the left of «Custom» under the «Print Quality» section.

e. Click the «Details» button when it becomes bold.

f. From within the «Details» window, click on the drop down arrow to the right of the text box under the «Resolution» section.

g. From the drop down menu, select a lower resolution such as 600 dpi.

h. Click the «OK» button at the bottom of the «Details» window to close it and save the changes.

i. Then click the «OK» button at the bottom of the «Properties» window to close it.

j. Try printing a page from the document or application in question.

k. If desirable results have not been achieved, repeat Steps a through e.

l. From the «Details» window, in the «Font Headings» section, click the box to the left of «Send True Type as Bitmaps».

m. Click the «OK» button at the bottom of the «Details» window to close it.

n. Then click the «OK» button at the bottom of the «Properties» window to close it.

Item # 8.

Remove any additional memory that has been added to the printer after being purchased.

a. Refer to the User’s Manual the was supplied with the HP LaserJet Family Printer for memory removal instructions.

 Item # 9.

Try using a different Font within the application or document in question.

 Item # 10.

Print using the PCL5 driver that came with your HP LaserJet Family Printer.

NOTE: If the PCL5 driver is not available use the latest preinstalled Microsoft (R) driver available for your operating system.

CAUSE: This error is usually caused by an issue with communication or an incompatibility between the Enhanced XL language and the software application that is associated with the file being printed.

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Все вышесказанное является моим личным мнением, не имеющим отношения к корпорации Майкрософт

I have personally tried all methods suggested.  But it is an update bug

that needs to be fixed in the Adobe program – has to be.

Just started doing this since the last update.

Adobe Acrobat Pro DC  2015.006.3036

No network printer will work, changing to image won’t work.  Uninstalled

reinstalled.  Rebooted, etc.  If I open the pdf in another program like

AVS4U, it will print.

This is frustrating straight across the board.  If we change the .pdf

extension to Adobe Reader it will then print.  But what is the use of

having Pro DC if it can’t print.???

It is getting to be a joke a really big joke.

Sara Haynes

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From: Adorobat

Sent: Monday, June 12, 2017 1:30 PM

To: [Email id removed by moderator]

Subject:  PCL XL Error

PCL XL Error

created by Adorobat <https://forums.adobe.com/people/Adorobat> in *Printing

& Prepress* — View the full discussion

<https://forums.adobe.com/message/9642202#9642202>

I have done plenty of research and troubleshooting, and this is what I know:

The problem started out of nowhere, but I suspect it was right after Microsoft’s patch day September 9th. The printers have been on the network and configured the same way for well over a year. The people who are having the errors were printing perfectly fine for well over a year. No drivers have changed on the server.