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General Information S80 Users Manual v1.00.01 PAX Technology, Inc. All Rights Reserved. - Page 2
Technical Support Contact Information: Phone: 904-900-3741 Email: support@pax.us URL: http://www.pax.us/ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission. -
Page 3: Table Of Contents
Sample of Gift Return receipt ……………………62 4.4.3 Gift Add Value ……………………63 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 4: Table Of Contents
Guest No. Mode ……………………142 6.4.6 Set Cash EDC ……………………143 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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APPENDIX B — TROUBLESHOOTING ………………..228 B.1 General Troubleshooting ………………….. 228 B.2 Communication Errors ………………….233 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission. - Page 6
B.3 Pin Pad Troubleshooting ………………….235 B.4 Download Troubleshooting ………………..237 APPENDIX D– GLOSSARY …………………… 238 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission. -
Page 7: Revision History
2011/10/21 V20111021 Alfred.Z Initial Release inquiry@pax.us 2013/01/29 V1.00.01 B.McDonald Rerelease support@pax.us NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 8: General Information
It is required that this document is stored in a safe place for future reference and modifications. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 9: Document Convention
— Denotes a warning note to the User that the operation will cause serious consequent problems. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 10: Document Structure
Chapter 6, Menu Options Appendix A: Receipts Appendix B: Troubleshooting Appendix D: Glossary NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 11: Authorized Use Permission
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 12: Document Reference
Chapter 1 General Information 1.5 Document Reference Title Date Version NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 13: Pax S80 Pos Terminal Overview
2.Merchant Settings 2.Report 3.Operation Settings 3.Batch CREDIT 4.Hosts Settings 4.Review SALE NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 14: Pos Terminal Communication Options
The following chart summarizes the information regarding the different POS terminal model communication options. GPRS CDMA ODEL THERNET √ √ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 15: Pos Terminal Keypad Layout
LAST RECEIPT FUNC+ ALPHA Tip MENU (RESTAURANT ONLY) 2.3.2 Key Assignments NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 16: Keypad Layout
Below is an example of the keypad layout of the S80 POS terminals. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 17: How To Load Application
For Details on how to load the application, please refer to BroadPOS Users Manual NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 18: How To Do Transactions
5555 [ENTER]. The account number must be between 13-16 digits. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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When prompted, enter the number of guests then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 20
When prompted, enter the TAX Amount then press AMOUNT 0.00 [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 21
Press [CANCEL] to print the second receipt. Stop. √ VISA √ MasterCard √ AMEX √ Discover NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 22: Sample Of Credit Sale Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 23: Credit Return
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 25: Sample Of Credit Return Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 26: Credit Auth
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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The terminal will contact the Host Processor for an approval and print one receipt. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 28
ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 29: Sample Of Credit Auth Receipt
Please visit us THANK YOU! Again soon! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 30: Credit Postauth
___________________ When prompted, enter the invoice No. then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 32: Sample Of Credit Postauth Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 33: Credit Forced
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 35: Sample Of Credit Forced Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 36: Credit Void Sale
If the terminal does not find the transaction, it displays “TRANS NOT FOUND!” and reverts back to the main screen. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 38: Sample Of Credit Void Sale Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 39: Credit Void Return
Enter Trans #: Input the transaction # to be voided. ______________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 41: Sample Of Credit Void Return Receipt
MERCHANT COPY Again soon! THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 42: Credit Void Post-Auth
Enter Trans #: Input the transaction # to be voided. ______________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 44: Sample Of Credit Void Post-Auth Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 45: Credit Void Forced
Enter Trans #: Input the transaction # to be voided. ______________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 47: Sample Of Credit Void Forced Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 48: Debit Transaction
When prompted, enter the clerk/server ID then press __________________ [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 50: Sample Of Debit Sale Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 51: Debit Return
___________________ When prompted, enter the table number then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 53: Sample Of Debit Return Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 54: Ebt Transaction
2. CashBenefit 3. Voucher Press [3] for Voucher (Manual Entry only) NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Voucher Number: Enter the Voucher number then press [ENTER]. __________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 56
ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 57: Sample Of Ebt Sale Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 58: Ebt Return
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 60: Sample Of Debit Return Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 61: Ebt Balance Inquiry
The terminal will contact the Host Processor for a balance inquiry and print one receipt. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 63: Sample Of Ebt Balance Inquiry Receipt
Balance: MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 64: Gift Transaction
Press [1] for Sale. 1. Sale 2. NoNSFSale Press [2] for NoNSFSale. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 66: Sample Of Gift Sale Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 67: Gift Return
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 69: Sample Of Gift Return Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 70: Gift Add Value
The terminal will contact the Host Processor for an approval and print one receipt. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 72: Sample Of Gift Add Value Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 73: Gift Issue
If a second receipt is not wanted, press [CANCEL]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 75: Sample Of Gift Issue Receipt
CARDHOLDER NAME MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 76: Gift Void
___________________ When prompted, enter the clerk/server ID then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 78: Sample Of Gift Void Receipt
Again soon! MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 79: Gift Balance Inquiry
ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 80: Sample Of Gift Balance Inquiry Receipt
Balance: MERCHANT COPY THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 81: Cash Transaction
Input the amount for tip on the Keypad then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 83: Sample Of Cash Sale Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 84: Cash Return
Input the amount for tip on the Keypad then press [ENTER]. Receipt will print. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 86: Sample Of Cash Return Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 87: Cash Void Sale
View the transaction on the display to verify it is the AMT: 2.00 correct transaction then Press [ENTER] ************4996 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 89: Sample Of Cash Void Sale Receipt
Please visit us Please visit us Again soon! Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 90: Cash Void Return
View the transaction on the display to verify it is AMT: 2.00 the correct transaction then Press [ENTER] ************4996 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 92: Sample Of Cash Void Return Receipt
MERCHANT COPY Again soon! THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 93: Commercial Cards
Continue to next step if tax amount was entered or skip to Step #9 if tax amount was bypassed. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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ENTR=YES, CANC=NO Press [CANCEL] to print the second receipt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 95: Function Option
Input the Password and press [ENTER]. Terminal will print the Default Report. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 96: Batch
When Applicable, signature and check images will upload before batching. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Incl. Cash Back 5.00 ==================================== Records: Overall: 56.95 End of Report NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 98: Force Batch
The terminal will contact the host processor and print a batch report. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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1234 Total Records =75 Overall =30080.00 End of Report ……NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 100: Review
************5454 Press [CANCEL] to go back Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 101: Find
************5454 Press [CANCEL] to go back. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 102: Counter Tip
The customer should give the receipt back to the cashier along with their credit/debit card. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 103: Sample Of Counter Tip Receipt
Total Amt: $_______.___ THANK YOU! Please visit us Again soon! NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 104: Tip Adjust
Enter the invoice No. then press [ENTER] to find ENTER INVOICE #: the transaction. ___________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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New Rate: Input new tip Amount then press [ENTER]. 0.00 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 106
ENTR=YES, CANC=NO tip amount Press [CANCEL] to cancel transaction. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 107: Reprint
Press [1] for Customer. 2. Merchant Press [2] for Merchant. Receipt Copy, Continued NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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FOUND!” and returns to Step 2. The requested receipt will print. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 109: Menu Option
Press [CANCEL] to return to the Idle Prompt. CREDIT SALE Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Page 110: Main Menu Options
System Settings Fraud Control, etc. Communications Configure communication parameters and settings. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 111: Reports
This type of report will print daily totals only. Totals Only NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 112: Default Report
4. Display Trans. Press [1] to select Default Report Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 113: Current Report
If Clerk/Server mode is enabled, terminal prompts all or specific clerk/server. Refer to Step 5. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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3. FORCED 4. POSTAUTH Press the number corresponding with your selection NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 115
Keep your current Press [CANCEL] default setting Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 116
Void Return Void Forced Open Tab Closed Tab Continue Tab NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 117
601.13 End of Report ——————————- …….. Condensed Report Short Report NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 118
End of Report ——————————- Totals Only Report …….. Journal Report NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 119: History Report
OR, Press the number corresponding with your 4. EBT selection. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 120
4. FORCED Press the number corresponding with your selection Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 121
Total: 75.66 ——————————- Overall: 75.66 ******************************* End of Report ——————————- NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 122: Display Transactions
3. DEBIT Press the number corresponding with your 4. EBT selection. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 123
You will be prompted to enter the last four Number digits of the card number. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 124: Tip Report
3. MasterCard Press the number corresponding with your 4. AMEX selection NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 125
Keep your current Press [CANCEL] default setting The report will print. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 126
CASH TIPS: $____.__ TIP OUTS: $____.__ End of Report ——————————— …….. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 127: File System Report
EDC used capacity of all EDC types. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 128: Merchant Settings
Additional Prompts ESCRIPTION Set Cash EDC Clerk/Server Name NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 129: Authorizations
Press [1] to access Authorization 3. Edit Header 4. Edit Trailer NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 130
3. Pswd Protected Press the number corresponding with your selection. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 131: Card Types
‘-‘indicates disabled. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 132
Chapter 6 How to Setup the POS terminal NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 133: Debit Prompt: 1
2. ON Press [2] to turn Debit Prompt ON. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 134: Security Settings
It is advised that this default password be changed upon receipt of NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 135
REENTER PASSWORD **************** Re-enter the NEW password then press [ENTER]. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 136
Chapter 6 How to Setup the POS terminal NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 137: Security Batch
2. Always Enabled Press [2] to enable the function. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 138: Security Card
Scroll to select the option then press [ENTER]. 3. All Digits 4. Display Account Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 139: Card Manual Entry
Scroll to select the option then press [ENTER]. 2. Always Enabled 3. Pswd Protected Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 140: Edit Header/Trailer
Press [ENTER] to Save Changes Press [CANCEL] to Abort Changes NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 141: Set Batch Time
Proceed to #5, not supported by Host Than skip to #7. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 142
“Auto Batch” is not supported by Host. NO AUTOBATCH Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 143: Additional Prompts
3. CashBack Prompt Press [1] to select Clerk ID mode. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 144
When all of the clerk names have been entered, press [CANCEL] to accept the entered names. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 145: Invoice Mode
If there are transactions in the database, they must be batched out before Invoice Mode can be accessed. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 146
If Auto was selected, enter the starting invoice number then press [ENTER]. _____________________ Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 147: Cashback Prompt
Press [1] to disable CashBack Prompt. 2. ON Press [2] to enable CashBack Prompt. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 148: Table Mode
Press [1] to disable Table Mode. 2. ON Press [2] to enable Table Mode. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 149: Guest No. Mode
2. ON Press [2] to enable Guest No. Mode. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 150: Set Cash Edc
2. WITHOUT CASH Press [2] to Set EDC Without Cash Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 151: Clerk/Server Name
Enter the new Clerk ID then press [ENTER]. _____________________ Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 152: Operation Settings
Halo Setup ESCRIPTION Print Setup Receipt Print Peripherals NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 153: No Paper Mode
Press [ENTER] to complete ENTR=YES, CANC=NO Press [CANCEL] to abort Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 154: Buzzer Setup
1. OFF 2. ON Press [2] to enable the buzzer. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 155: Operation Mode
Press [ENTER] to accept the change. ENTR=YES, CANC=NO Press [CANCEL] to cancel. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 156: Battery Saver
“NOT AVAILABLE” is displayed Not available for S80. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 157: Disclaimer Setup
2. ON Press the number corresponding with your selection. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 158: Halo Setup
Input the new maximum amount for a sale then New Rate: press [ENTER]. 0.00 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 159
Input the new maximum amount for cash back then New Rate: press [ENTER]. 0.00 Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 160: Print Setup
Input the Password and press [ENTER]. The terminal prints out the setup report. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 161
Chngd character is a plus, the VOID/FRCD transaction type has been disabled by the Merchant. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 162
20.00 Limit for recpt 30.00 Receipt option Both Cust&Merch Receipt NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 163
System Options menu. TIP 2: Mode: TIP 3: Mode: Tip Edit Confirm NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 164: Receipt Print
3. DEBIT Press the number corresponding with your 4. EBT selection. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 165
Press [2] to enable Preprint. The terminal prints out the setup report. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 166: Peripherals
2. ON Press [2] to enable External Card Reader. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 167: Host Settings
Print EDC Setup ESCRIPTION Host URL Params AutoDial Setup NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 168: Host Parameters
Input the Bank ID if [3] is selected in Step 4. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 169: Host Phones
[ENTER]. Or Press the number corresponding with your selection. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 170: Phone Number
Phone Number: 123456 Input the phone number and press [ENTER] Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 171: Baud Rate
[ENTER]. Or Press the number 3. 2400 corresponding with your selection. 4. 4800 Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 172: Print Edc Setup
Input the Password and press [ENTER]. Printing… The terminal prints EDC Setup. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 173
Notice the AutoBatch Hosts do AutoDial Ends: 23:00 Interval: not have AutoDial settings. Retries: NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 174: Host Url Params
Input the desired URL address or port number then _____________________ press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 175: Autodial Setup: 2
If [1] is selected in step 4, enter the start time and HH:MM then press [ENTER]. _____________________ NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 176
Enter the AutoDial time interval then press [ENTER]. The interval is usually 5 minutes. _____________________ Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 177: System Settings
PIN Pad Settings Keys Injection App Management NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 178: Date/Time Setup
Verify the time is now correct and press [CANCEL] Press [ENTER] to save the modified time. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 179: Batch Number
ARE YOU SURE? ENTR=YES, CANC=NO Press [CANCEL] to cancel Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 180: Working Mode
Tip Options Fraud Control ESCRIPTION Local Dup Check NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 181: Tip Options
Tip 3 ESCRIPTION Edit Confirm Print TIP Setup NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 182
Press [2] to enable tips for the selected EDC type. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 183
[ALPHA] key for the required letter. Modify the tip name then press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 184
Press [1] to disable Edit Confirm. 2. ON Press [2] to enable Edit Confirm. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 185
6. Edit Confirm Tip Setup report. 7. Print TIP Setup Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 186
Preset Amount: 5.00 Tip 3: Mode: Tip Edit Confirm ——————————— NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 187: Fraud Control Option
AVS on Card Not Present Card Present ESCRIPTION V-Code NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 188: Main Menu
Press [3] for Working Mode. 3. Working Mode 4. Pre-Dial Call NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 189
2. Address 3. Zip AVS Prompt. 4. Address & Zip Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 190
Press the number that corresponds to the desired 2. Address 3. Zip AVS Prompt. 4. Address&Zip Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 191
Press the number that corresponds to the desired 2. Address 3. Zip AVS Prompt. 4. Address&Zip Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 192
2. Always Yes Card Present option. 3. Ask, if manual Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 193
2. On if manual 3. OnIfMan.CrdNotPrsnt CVV Mode. 4. On always Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 194: Local Dup Check
2. ON Press [2] to enable Clerk ID Mode. STOP. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 195: Predial Call
[ENTER]. Or Press the number 3. Predial on SWIPE corresponding with your selection. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 196: Database
When the void is not supported or is disabled. NOT AVAILABLE Else go next step. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 197
Press [ENTER] to complete Void #0001? ENTR=YES, CANC=NO Press [CANCEL] to cancel. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 198: Post Auth
View the transaction on the display to verify it is the correct transaction then Press [ENTER] ************4996 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 199: Clear Database
Press [ENTER] to continue ENTR=YES, CANC=NO Press [CANCEL] to cancel NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 200: Clear Reversal
Press [ENTER] to continue ENTR=YES, CANC=NO Press [CANCEL] to cancel NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 201
Chapter 6 How to Setup the POS terminal Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 202: Pin Pad Settings
2. External PIN pad Press [2] to select the External PIN pad. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 203: Keys Injection
After setting the baud rate return to step 3 in this process. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 204: Application Management
3. Configuration corresponding with your selection. 4. Terminal SN Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 205: Activate
Then POS terminal will display either Activated or error messages. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 206: App Update
If there is no available download, the Terminal No Available DownLD displays “No Available DownLD”. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 207
After finish downloading, the terminal displays “Success” and lists the downloaded applications. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 208: Configuration
Set Server URL and press [ENTER]. SERVER PORT ▋ Set Server Port and press [ENTER]. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 209: Terminal Sn
Screen displays the SN and other information of the terminal. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 210: App Info
Screen displays the App Info of each application. Press [ENTER] to go forward. Stop. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 211: Communications
Use the [▲] & [▼] keys to select the primary 2. Dial communication type. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 212: Backup Communication
LAN. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 213: Maximum Tries
Max Tries Input the New tries # and press [ENTER] Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 214: Connect Timeout
Connect Timeout Input the New timeout and press [ENTER] Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 215: Receive Timeout
Receive Timeout Input the New timeout and press [ENTER] Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
-
Page 216: Dial Parameters
If in Step 2, [2] Dialing Prefix is selected, enter the Dialing Prefix. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 217: Lan Parameters
000.000.000.000 Press [3] for Subnet Mask and then input it. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 218
Press [5] for DNS IP and then input it. Stop NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 219
Chapter 6 How to Setup the POS terminal NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 220: Appendix A Receipts
Low amount percent for tip Tip Amt: 90% 180.00 High amount percent for tip NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
- Page 221
Editable. [Merchant Settings –Edit Header – Header Text 3] Header Line #3 NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 222
Auto Percent is selected or In Transaction is bypassed, it will display “$______.__” for the cardholder to write total amount. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 223
Advertisement 2 Advertisement 3 …… Halving Line NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 224: Debit Card Receipts Template
Print this line if it is a duplicated transaction. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 225
Message available only when host provides VERBIAGE 2 Message available only when host provides NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 226
Advertisement 2 Advertisement 3 …… Halving Line NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 227: Ebt Card Receipts Template
Message available only when host provides VERBIAGE 3 Message available only when host provides NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 228
Ref. Number 88888888 Reference Number (do not print if null) NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 229
Advertisement 2 Advertisement 3 …… Halving Line NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 230: Gift Card Receipts Template
Print this line if it is a duplicated transaction. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 231
Reference Number (do not print if null) Unlock ID: Only for Pre-Auth NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 232
Advertisement 2 Advertisement 3 …… Halving Line NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 233: Cash Receipts Template
(Cash Void receipt is the same, except transaction type is “Cash Void”.) NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 234
Editable. [Merchant Settings – Edit Trailer – Trailer Text 5] …….. Halving Line NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 235: Appendix B — Troubleshooting
The screen contrast might be too high or too low causing the terminal to appear to be powered off. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
- Page 236
WARNING, a file system Rebuild erases all transaction data and restarts the application. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 237
Error message when printing Print Setup Report. Press ENTER to continue printing the report. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 238
The maximum number of stored (offline) transactions has been reached. Upload and batch the current transactions. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 239
The display is a line of black boxes. The terminal needs to be repaired. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 240: Communication Errors
Turn Battery Saver off (see Menu Option). Try processing a transaction on a landline. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 241: Printer Troubleshooting
2. Cut the paper at a slight angle with the left edge feeding first. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 242: Pin Pad Troubleshooting
Temporary Error, wait a while and try the transaction again. Internal Error #24. Try transaction again. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
- Page 243
Try transaction again. Verify the check account number. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. -
Page 244: Download Troubleshooting
If not, there is a problem with either the cable or the phone jack. NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX.
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Page 245: Appendix D- Glossary
Host computer for verification and processing. S80: terminal from PAX SMA: Speed Messaging Application NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
- Page 246
Express and Discover Card. CVC – MasterCard; CVV – Visa NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without prior written permission from PAX. - Page 247
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be duplicated, published, or disclosed without PAX prior written permission.
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Contents
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Table of Contents
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Troubleshooting
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Bookmarks
Quick Links
USER GUIDE
Payment terminal PAX S80
Summary of Contents for Sonera PAX S80
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Page 1
USER GUIDE Payment terminal PAX S80… -
Page 2
USER GUIDE Payment terminal PAX S80… -
Page 3: Table Of Contents
TABLE OF CONTENTS: 1. GETTING STARTED 5. SPECIAL FUNCTIONS 1.1 Important …………….4 5.1 Cash receipt …………….. 21 5.2 Cash withdraw …………..22 1.2 Terminal structure …………..4 1.3 Connecting the terminal …………5 5.3 Extra / Tip …………….23 5.4 VAT ………………24 1.4 Testing the connection …………6 5.5 Mandatory authorization …………
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Page 4: Getting Started
POWER. This might seriously damage the terminal. • If the terminal is damaged, please contact Sonera’s Technical Corporate Customer Service. You must not repair the terminal yourself. • Only use appropriate paper in the terminal to avoid paper jams and damage to the printer.
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Page 5: Testing The Connection
1. GETTING STARTED 2. DAILY USE 1.4 Testing the connection 2.1.1 Changing the paper roll When the terminal is been switched on for the first time, a text appears on the screen: The terminal uses thermal paper. Width of the paper roll: 58 mm, diameter: 50 mm.
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Page 6: Transactions
2. DAILY USE 2. DAILY USE 2.2 TRANSACTIONS 2.2.3 Void 2.2.1 Chip card transactions NB: You can only void transactions that are still in the device memory and has not been sent to the bank. ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter. PLEASE INSERT OR SWIPE CARD: Insert the card in the chip card reader slot, the chip facing up.
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Page 7: Receipt Copy
2. DAILY USE 2. DAILY USE 2.2.5 Receipt copy 2.3 REPORTS AND BATCH SENDING 2.3.1 Batch report Press MENU F1 and select PRINT COPY from the menu. RECEIPT NUMBER: The terminal shows the number of the latest receipt as default. Press Enter to accept it, or enter another receipt number and press Enter.
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Page 8: Blacklist
2. DAILY USE 2. DAILY USE 2.3.5 Report explanations The terminal prints a batch report and sets up a connection to the bank. Then the terminal sends the batch and retrieves the AID and BIN tables, EMV keys, and the blacklist.
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Page 9: Authorization Codes
2. DAILY USE 2. DAILY USE 2.4 AUTHORIZATION CODES False PIN block False PIN length False PIN key synchronization If the transaction is declined by the authorization centre, a response code indicating why the transaction was declined will be printed on the receipt. Transactions are Suspected abuse declined on the basis of notifications given by the bank or Credit Card Company.
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Page 10: Settings
900–999 System error, authorization not successful False transaction The Settings menu items listed below are the ones that apply to the PAX S80 terminal. Do the transaction again Some of the settings are explained in greater detail further below (section number Form fault, try again given in brackets).
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Page 11: Batch Time
3. SETTINGS 3. SETTINGS 3.3 Batch time 3.6 Connection type The terminal will send the batch automatically if you set a certain time to its settings. Go to the Edit-menu selection: CONNECTION TYPE. The terminal needs to be on during that time. We recommend that you set the time after your closing time.
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Page 12: Downloads
4. DOWNLOADS 5. SPECIAL FUNCTIONS 4.1 Downloading the parameters 5.1 Cash receipt You can use the cash receipt when the customer pays with cash and you want to print NB: You only need to download the parameters on the equipment a receipt with the terminal.
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Page 13: Cash Withdraw
5. SPECIAL FUNCTIONS 5. SPECIAL FUNCTIONS 5.2 Cash withdraw 5.3 Extra / Tip Cash withdraw is used when the customer wants to withdraw cash from your cash Extra is used e.g. in restaurants so that the customer can leave a tip for the waiter. register.
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Page 14: Vat
5. SPECIAL FUNCTIONS 5. SPECIAL FUNCTIONS 5.4 VAT 5.7 Invoice When you are making a transaction, the terminal asks you for the VAT rate. The vat The invoice works the same way as cash receipt. The only difference is that text percentage is calculated on the receipt.
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Page 15: Additional Functions
7. TROUBLESHOOTING 6.1 Version for multiple users 7.1 Notifications on the screen Sonera Payment Terminal Service also includes a function for multiple users. This BLACKLIST MISSING A blacklist is missing from the terminal. For function is useful when many entrepreneurs have to use the same payment terminal or instructions on how to download the blacklist, see when payment transactions must be directed to different accounts.
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Page 16: Other Errors
Sonera’s Technical Corporate Customer Service. GPRS subscription. Contact Sonera’s Technical Corporate Customer Service. If Sonera’s Technical Corporate Customer Service asks you to take the device to a repair shop, do as follows: TERMINAL DOES NOT READ The reader may be stuck.
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Page 17: Technical Data
(dial 2) SAM card slots: 3, ISO7816 Connections: Built-in Ethernet and GPRS as a standard feature About Sonera Payment Terminal Service www.sonera.fi/maksupaate Printer: Thermal printer, speed: 20 lines/second. Width of the paper roll: 58 mm, diameter: 50 mm…
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Page 19
Sonera Corporate Customer Service 0200 18818 (mobile call charge / local network charge) Sonera’s Technical Customer Service 0206 90801 (dial 2)
Appendix B
Troubleshooting
B.2 Communication Errors
«NO LINE» appears on the display of a Land Line Terminal.
Check that the telephone (RJ-11) connector is securely inserted into the
connector labeled LINE on the terminal’s rear connections panel and into the
telephone wall outlet.
The POS Terminal was designed to use a dedicated analog telephone line. It
should not be connected to a splitter or to a rollover telephone system.
An exchange prefix may be required. Make sure terminal has correct settings
for an exchange prefix.
Disconnect the terminal from the phone line and connect the phone line to a
telephone. Verify that the phone has a dial tone.
If a phone or fax machine is daisy-chained to the terminal, disconnect the
second device.
If a digital line, turn off the CHECK LINE and DIAL TONE CHECK functions in
the Communications menu.
«NO LINE» appears on the display of a Wireless Terminal.
If using a wireless terminal, make sure that you are receiving radio coverage
in the area where you are located.
Turn Battery Saver off (see Menu Option).
Try processing a transaction on a landline.
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without prior written permission from PAX.
.
233
Добрый день!
Занимаюсь прошивкой уже полгода. Прошил много POSов по одной методике. Но вот уже с двумя POSами одна и та же проблема.
Сталкивался ли кто-нибудь с таким: POS PAX s80. Готовлю POS сначала PS Loader, потом заливаю конфигурацию через программку IPS Config.
После загрузки конфига POS работает нормально, после пары включений начинает зависать. Т.е., появляется белый экран и всё .
Думал, дело в блоке питания, менял, не помогло.
Если есть какие-нибудь мысли или догадки, поделитесь, пожалуйста.
NX |
Внутренняя ошибка терминала, например, отсутствие маршрута сети или сброс ip-адреса |
Техническая проблема-обратиться в техническую поддержку |
Z1 |
Техническая ошибка терминала; если нет приоритета pin, то карта не обслуживается |
Техническая проблема Порядок действий:
|
Z3 |
Невозможно передать авторизационный запрос в онлайновом режиме; отклонено в оффлайновом режиме |
Решение: Перезагрузите терминал. При включении терминала на экране появится надпись «Для режима работы с кассой нажать F» — нужно нажать F; |
Ошибка internal service error — может встречаться на PAX30 |
Причина: При подключении по USB в МК, наша система пытается получить серийный номер терминала. Всего дается 5 попыток. Если после 5 попытки серийный номер терминал не будет получен, будет «NULL». |
Решение: Скорее всего терминал не успел прогрузиться в течение 5 попыток, поэтому необходимо:
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Ошибка Internal Error при проведении оплаты через приложение LIFE PAY + терминал (pax SP30 или IPP 320-350) |
Причина:
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Решение:
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Ошибка «Свяжитесь с ЦА» |
Причина: заполнен журнал операций |
Решение: Перед проведением операции надо очистить журнал (при этом на кассе, в приложении может отобразится ошибка NO CODE) |
Ошибка, проверьте настройки процессинга на ТМС (встречается на автономных терминалах (не IPP320) |
Причина: сбой ПО |
Решение: Выполните следующие манипуляции на терминале: 1. Очистить журнал (5-123-очистка журнала) |
Ошибка alert irruption на ipp 320 (встречается и на iCT220) |
Причина: Сработала защита от вскрытия. Ошибка Alert Irruption может возникнуть в результате: сильного удара, например при падении со стола; падения напряжения (или плохого контакта) внутреннего источника питания ниже 3 В; переохлаждения или резкого перепада температуры; попадания жидкости внутрь терминала; |
Решение: Исправить ошибку Alert Irruption смогут только в сервисном центре производителя, в данном случае — Ingenico. Если терминал новый и на гарантии — информировать банк о проблеме. Если гарантия завершилась — приобрести новый |
Ошибка «Обрыв соединения» на IPP320 при попытке провести сверку, оплату |
Причина: PP320 — кассовый пин-пад. Не работает автономно, а получает команды от кассы, связь берет тоже от кассы |
Решение: Необходимо настроить терминал на работу с кассой:
3. Войти в диспетчер устройств на компьютере и посмотреть номер usb-порта к которому подключен терминал (Порты (COM и LPT)-Ingenico Telium (COM…)); 4. Войти на диск C в папку Аркус2-Ini-cashreg и прописать номер порта из диспетчера устройств (PORT=COM…). Сохранить файл; Далее загружаем конфигурацию, предварительно очистив журнал: 5. Очистка журнала:
Должна появиться надпись «Журнал очищен» 6. Сессия ТМС:
Через некоторое время на терминале появиться надпись «Установка обновлений» и он перезагрузится 7. Загрузка рабочих ключей:
8. Тест оплаты на 1 руб:
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Ошибки на IPP 320/350 Ошибка 5 |
не установлена |
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Ошибка — No serial |
При подключении по USB в МК, наша система пытается получить серийный номер терминала. Всего дается 5 попыток. Если после 5 попытки серийный номер терминал не будет получен, будет «no serial». Скорее всего терминал не успел прогрузиться в течение 5 попыток. Значит нужно вытащить питание IPP из розетки, вставить обратно. Дождаться когда на терминале будет «Готов к работе». После этого выполнить поиск на Lifehub. |
Ошибка “вставьте карту” на терминале |
Причина: Такая надпись обычно свидетельствует о том, что на терминале отсутствует конфигурация, скорее всего очень долго не выполняли сверку итогов на терминале. Решение: Если будет ошибка, при выполнении сверки итогов, то из списка выбрать “загрузить ключи” — дождаться сообщения о том, что успешно. |
Ошибка, проверьте настройки процессинга на ТМС (встречается на автономных терминалах (не IPP320) |
Причина: сбой ПО |
Решение: Выполните следующие манипуляции на терминале: 1. Очистить журнал (5-123-очистка журнала) |
Ошибка 100 |
Причина: сбой ПО |
Решение: Необходимо очистить журнал операций.
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Ошибка: ”Обрыв соединения” на терминале IPP320 |
Причина:
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Решение:
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При попытке оплатить по карте печатается чек “операция отменена” (на ICT 250) |
Причина: не установлена |
Решение:
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Ошибка 555 / Ошибка 005 (при попытке сделать возврат — предлагает использовать ЧИП) |
Причина: не установлена |
Решение: Сообщить об ошибке в техническую поддержку |
Ошибка на ICT 250 — “Пин-пад не подключен» и мигает надпись Allert Irruption |
Причина: устройство вышло из строя |
Решение: Сообщить об ошибке в техническую поддержку |
Ошибка 999 и 01 на терминале Ingenico iPP320 / iPP350 |
Причина: не установлена |
Решение: В случае возникновения ошибки 999 (МК, Windows), в первую очередь:
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Ошибка “повторите транзакцию” на IWL 250 |
Причина: сбой ПО |
Решение: 1. Перезагрузить (желтая + точка), убедиться что интернет подключен. |
Ошибка: Отложенная операция не выполнена. Обратитесь в ЦА. |
Причина: не установлена |
Решение:
Перезагрузить IPP, нажав желтую кнопку плюс кнопку #, при запуске терминала нажать F, далее выбирать пункт: работать с кассой — > нет.
Если неуспешно — Сообщить об ошибке в техническую поддержку |
На IWL 250 нет связи, оплаты не проходят и трубка на экране в горизонтальном положении (красная) |
Причина: Не настроена точка доступа |
Решение: Настроить точку доступа
После включения терминала необходимо дождаться, когда он поймает сеть. Шкала, указывающая на уровень сигнала связи, и поднятая зеленая трубка говорят о том, что терминалом можно пользоваться. |
На слип чеке о сверке итогов сообщение “Итоги не совпали” |
Причина: в рамках смены были неуспешные операции, сбои связи и т.д |
Решение: игнорировать; это лишь информационное сообщение. |
Ошибка “Отсутствует файл Currency.pst” при оплате через Inpas |
Причина: не указана |
Решение:
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На автономном терминале Ingenico при попытке входа в меню оплаты через клавишу «0» вместо пунктов
терминал сразу предлагает вставить карту |
Причина: не указана |
Решение: на нем необходимо провести очистку журнала и сессию ТМС. После появится возможность попасть в меню оплаты и проводить транзакции 1.Очистка журнала:
В зависимости от типа связи выбираем: — ETHERNET- если терминал подключен к сети по проводу ETH; — TELIUM NET — если терминал работает по сим-карте; — WIFI – если терминал работает через Wifi.
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Загрузка конфигураций на терминал
1. На компьютер необходимо установить программу Аркус2 и драйвер IngenicoUSBDrivers_2.80_setup;
2. Подключаем терминал к компьютеру через USB;
3. При включении терминала на экране появится надпись «Для режима работы с кассой нажать F» — нужно нажать кнопку F;
Далее:
— Работа с кассой? Нажать да — зеленая;
— Настройка — Нажать — зеленая;
— Интерфейс — Нажать — зеленая;
— Канал — Нажать — зеленая;
— USB — Нажать — зеленая;
— Шаг назад (нажать — красная);
— Сеть — Нажать — зеленая;
— IP через кассу — Нажать — зеленая;
— Да — Нажать — зеленая;
— 2 шага назад (2 раза нажать на красную) и выбрать «Сохранить» — на терминале должна появиться надпись «Готов к работе»
4. — Войти в диспетчер устройств на компьютере и посмотреть номер usb-порта к которому подключен терминал (Порты (COM и LPT) — Sadgem Telium port(COM…));
— Войти на диск C, в папку Аркус2-Ini-cashreg и прописать номер порта из диспетчера устройств (PORT=COM…).
— Если номер порта больше 9 (10 и выше), то после знака = нужно прописать \.
5. Войти на диск C в папку, по пути: Аркус2-Ini-cashreg и прописать номер порта из диспетчера устройств (PORT=COM…). Сохранить файл;
6. Сессия ТМС:
— Зайти в папку Аркус2 — CommandLineTool;
— Запустить байтник admin_menu — на терминале откроется меню администратора;
— на терминале выбираем пункт Сессия ТМС, нажимаем зеленую кнопку;
— ETHERNET, нажимаем зеленую;
— IP адрес: 185.222.52.1 нажимаем зеленую кнопку; порт 51016 нажимаем зеленую кнопку;
— использовать SSL? — выбираем нет, нажимаем зеленую кнопку;
— далее все подтверждаем зеленой кнопкой до появления надписей «Соединение», «Обмен данными»
Через некоторое время на терминале появится надпись «Установка обновлений» и терминал перезагрузится
7. Загрузка рабочих ключей:
— Войти в папку Аркус2 — ComandLineTools;
— Запустить байтник cacher_menu — на терминале откроется Меню кассира;
— Выбираем пункт «Загрузить ключи», нажимаем зеленую;
— Выбираем терминалы LPPxxxx, нажимаем зеленую — на терминале появится надпись Авторизация — Ответ и снова LPPxxxx — нажимаем на красную до надписи «Готов к работе» на экране.
— Открыть файл cheq в папке Аркус2. В файле д.б. указано «Загрузка мас-ключа успешно», «Загрузка пин-ключа успешно».