Web ошибка 302

HTTP 302 codes are a valuable way to redirect website users to a different URL temporarily. However, if your website is delivering 302 redirects in error, it’s a sign that something’s wrong.

Don’t worry — you can fix this problem — but you’ll need to do some troubleshooting.

The first step is to understand precisely what HTTP 302 codes are, how they work, and why they occur. Once you know that, you can figure out what’s gone wrong and how to make it right.

In this post, we’ll tell you everything you need to know about HTTP 302 errors. Then we’ll share five troubleshooting tips to help you fix them.

Let’s get started!

Check Out Our Video Guide to The 302 HTTP Status Code

What Are HTTP 302 Status Codes?

302 codes are a specific type of HTTP status code. These codes are like “notes” that a server delivers to your browser.

Whenever you click on a link or navigate to a URL, your browser requests the webserver for the same. In return, the server sends back the relevant resource (e.g. the page you’re trying to access) along with an HTTP header. The HTTP status codes are inside that header.

Typically, you can’t see these status codes anywhere on the web page. You’ll only usually see them when an error occurs, or if you’ve installed a browser extension that makes them visible:

3xx status codes (301, 302, etc.) are a class of status codes called “redirection codes.” They’re returned whenever the server sends back a new resource instead of the requested resource.

In other words, they’re shown when the website page you intended to access redirects you to a different page.

The critical difference between code 301 and code 302 is that the former is used for permanent redirects, whereas the latter is for temporary redirects.

The 301 redirects also pass “link juice,” whereas 302s don’t. That has a significant impact on Search Engine Optimization (SEO).

Uh oh… you’ve just seen an HTTP 302 code pop up. 😬 Now what? 🤷‍♀️ Start with this thorough guide ⤵Click to Tweet

How 302 Redirects Work

When you set up a 302 redirect for a page on your website that’s temporarily unavailable, and a user visits that page, your webserver will respond to the visitor’s browser with a special Location header. This header will indicate the new URL that the browser should redirect the user to instead.

For example, imagine that a user types blog.example.com into their browser URL bar, but the website is configured to redirect it to blogging.example.com.

The server response will include both the 302 status code and the Location: blogging.example.com header. This setting tells the user’s browser to redirect this request to the new URL instead.

Of course, all of this happens automatically and behind the scenes. The user shouldn’t be able to see any of this play out. Instead, their browser should automatically take them to the new resource.

Why HTTP 302 Errors Happen

If something is misconfigured on your website, it might cause 302 codes to be issued in error. If this happens, you may run into problems such as:

• A page on your website that redirects your visitors elsewhere when it shouldn’t
• A page on your website that redirects your visitors to the wrong resource
• The ERR_TOO_MANY_REDIRECTS error (also known as a “redirect loop”)

The last of these issues is the only one that will display an actual error page. If you’re using the Chrome browser, a redirect loop error page will look something like this:

On Mozilla Firefox, it looks like this:

All of the above problems are caused by some misconfiguration. It may be a plugin conflict, incorrect URL settings, or a misconfigured .htaccess file.

How to Fix the HTTP 302 Error (5 Methods)

Next, we’ll walk you through five troubleshooting methods that can help you figure out what’s causing the problem and fix it.

Before we get started, make sure to perform a complete backup of your website first. That way, if anything goes wrong, you can always revert to the previous version. You can use a WordPress plugin to do this.

1. Determine Whether the Redirects Are Valid

302 responses are usually not errors. Temporarily redirecting users to a different page can be a valid configuration and isn’t usually something that requires fixing.

It’s only an error if your website is responding with 302 codes that it shouldn’t be issuing, or if it’s causing a redirect loop. Therefore, the first step is to double-check which URLs are generating the HTTP 302 codes and determine whether the redirect is appropriate or not.

To do so, you can navigate to the pages on your website you suspect of issuing the 302 error and see for yourself if they behave as expected. If a temporarily unavailable page redirects to the correct resource, it’s appropriately configured.

However, if a page redirects you to the wrong resource or your browser reports a redirect loop by bringing up an ERR_TOO_MANY_REDIRECTS error page, it’s a sign that one (or more) of your redirects isn’t configured quite right.

2. Check Your Plugins

One of the most common causes of 302 errors and redirect loops is plugins.

Some WordPress redirect manager plugins and SEO tools like Yoast SEO manage your website redirects for you and enable you to set up redirect rules:

If these rules are misconfigured, or if two plugins conflict, it can cause unexpected issues. Therefore, you’ll need to check each relevant tool that’s installed on your site.

For example, if you’re using the popular 301 Redirects WordPress plugin, you can check the configuration by navigating to Settings > 301 Redirects. Under Redirect Rules, you’ll see a list of all the redirect rules you’ve set up:

Check all the 302 redirects listed here, and make sure they’re all correct.

You’ll also want to ensure that you haven’t set up anything in a way that could cause a redirect loop. For example, if Page-A is set to redirect to Page-B, but Page-B is also set to redirect to Page-A, this will cause an error.

If you have multiple redirect manager plugins and you’re not sure which one is causing the issue, you can try deactivating them one by one from the WordPress Plugins page (be sure to make a backup first):

After deactivating each plugin, try revisiting the problem URL to see if the 302 error persists.

If the problem is suddenly fixed, you’ll know which plugin was causing the issue, and you can then choose to troubleshoot further or remove it from your site.

3. Ensure That Your WordPress URL Settings Are Configured Correctly

Another common cause of the HTTP 302 error is a misconfiguration in the WordPress URL settings.

To check this, navigate to Settings > General in your WordPress dashboard. Here, you should see a WordPress Address (URL) field and a Site Address (URL) field:

In most cases, the URLs in both of these fields should match. Make sure they’re both the same, including the “www” portion (or lack thereof) before the domain name.

If they don’t match, update the settings, then check the URL of the page issuing the HTTP 302 error to see if it’s fixed.

4. Check Your Server Configuration

A misconfigured server can also sometimes cause 302 redirect errors. Therefore, the next step is to check your server configuration.

If your host uses the Apache webserver, you can do this by checking your.htaccess file.

First, connect to your site’s server via a control dashboard like cPanel or an FTP client. Then navigate to the root directory of your site — the same place as the wp-admin and wp-content folders — and find the .htaccess file:

If you aren’t finding the .htaccess file here (and you’re sure on an Apache server), you may need to tell FileZilla to show hidden files before it’ll appear in the file list.

Next, open the file in your favorite text editor. It should look something like this:

Now, we’re going to look for RewriteXXX directives (the highlighted elements above). Without getting too technical, RewriteCond and RewriteRule directives are used to perform redirections from one URL to another.

The RewriteCond directive specifies the URL you want to redirect the visitor away from, while the RewriteRule directive specifies the URL you want to redirect them to. Here’s an example:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^website.com$
RewriteRule ^(.*)$ http://www.temporary-website.com/$1 [R=302]

The flag at the end, “[R=302]”, tells the browser that this is a temporary 302 redirect.

If you notice any RewriteXXX combinations similar to the above in your .htaccess file that shouldn’t be there, you can comment them out, save the changes, and reload the problem web page to see if it resolves the issue.

Just make sure to download and save a spare copy of your .htaccess file before you make any changes in case something goes wrong.

5. Speak to Your Web Host

If you’ve tried all of the above methods and you’re still having trouble, the next step is to speak to your web host.

Troubleshooting a 302 code error beyond this point requires a lot of technical know-how. Therefore, unless you’re a professional developer, it’s probably best to get help from an expert.

At Kinsta, we take support seriously. Our team of experts is always on-hand to help you resolve issues like this whenever they arise:

We’re available 24/7. All you have to do is log in to your MyKinsta account and contact us via live chat to connect with a support engineer who can help in real-time.

Don’t let HTTP 302 codes slow your roll. 🙅‍♀️ Learn how to resolve them with these 5 troubleshooting tips 💥Click to Tweet

Summary

HTTP 302 status codes are a completely normal way to redirect your website visitors. However, they should only be used when the resource page is temporarily unavailable.

Suppose your website is issuing 302 codes in error or causing redirect loops. In that case, it’s vital to fix this problem as soon as possible, or it may negatively impact your SEO and conversions.

You can follow these five steps to fix HTTP 302 errors on your website:

1. Determine whether the redirects are appropriate or not by examining the URLs that are issuing the 302 redirects.
2. Check your plugins to make sure any redirect settings are valid.
3. Ensure that your WordPress URL settings are configured correctly.
4. Check your server configuration by looking for incorrect RewriteXXX directives in your .htaccess file (Apache servers only).
5. Speak to your web host for further technical support if the problem persists.

Do you have any questions left about the HTTP 302 error? Let us know in the comments section.

From Wikipedia, the free encyclopedia

The HTTP response status code 302 Found is a common way of performing URL redirection. The HTTP/1.0 specification (RFC 1945) initially defined this code, and gave it the description phrase «Moved Temporarily» rather than «Found».

An HTTP response with this status code will additionally provide a URL in the header field Location. This is an invitation to the user agent (e.g. a web browser) to make a second, otherwise identical, request to the new URL specified in the location field. The end result is a redirection to the new URL.

Many web browsers implemented this code in a manner that violated this standard, changing the request type of the new request to GET, regardless of the type employed in the original request (e.g. POST).^[1] For this reason, HTTP/1.1 (RFC 2616) added the new status codes 303 and 307 to disambiguate between the two behaviours, with 303 mandating the change of request type to GET, and 307 preserving the request type as originally sent. Despite the greater clarity provided by this disambiguation, the 302 code is still employed in web frameworks to preserve compatibility with browsers that do not implement the HTTP/1.1 specification.^[2]

As a consequence, RFC 7231 (the update of RFC 2616) changes the definition to allow user agents to rewrite POST to GET.^[3]

Example[edit]

Client request:

GET /index.html HTTP/1.1
Host: www.example.com

Server response:

HTTP/1.1 302 Found
Location: http://www.iana.org/domains/example/

See also[edit]

• List of HTTP status codes
• HTTP 301

References[edit]

External links[edit]

• RFC 7230, RFC 7231, RFC 7232, RFC 7233, RFC 7234, RFC 7235 (HTTP 1.1)
• RFC 2616 (HTTP 1.1) (obsolete)
• RFC 1945 (HTTP 1.0)

A 302 Found message is an HTTP response status code indicating that the requested resource has been temporarily moved to a different URI. Since the location or current redirection directive might be changed, a client that receives a 302 Found response code should continue to use the original URI for future requests. But what about an unexpected 302 Found Status Code? 

This article will examine the 302 Found status error and look at a few troubleshooting tips and potential fixes.

The Problem is Server-Side

All HTTP response status codes in the 3xx category are redirection messages. These codes tell the user agent (i.e., your web browser) that additional action is required to complete the request.

Unlike client error responses found in the 4xx codes, like the 404 Not Found Error, which can stem from either a client- or server-side issue, a 302 Found code means there’s an issue on the actual web server hosting your application.

Since the 302 Found indicates something has gone wrong within your application’s server, we can disregard the client-side. If you’re trying to diagnose a 302 error, ignore most client-side code and components, such as HTML, cascading style sheets (CSS), client-side JavaScript, etc. Instead, it will be something on the server-side, performing most of the logic and processing behind the scenes.

That said, the appearance of a 302 Found is usually not something that requires much user intervention. All modern browsers will automatically detect a 302 error response code. Once detected, it will process the temporary redirect action automatically. 

Here’s what it looks like broken down: The web server hosting the application usually includes a special Location header as part of the response it sends to the client. This Location header indicates the new URL where the client can find the requested resource.

For example, if a request comes in to access the URL https://airbrake.io, but the web server is configured to force redirection to a secure version using https, the server response will include the Location: https://airbrake.io header. This tells the browser that it should redirect this single request to https://airbrake.io. 

In most cases, the browser will automatically detect this 302 Found response code, read the new Location URL, and redirect the request to that new location.

If your application generates unexpected 302 Found response codes, try the following methods to diagnose the problem.

Start With a Thorough Application Backup

Before diagnosing an error, you should perform a complete backup of your application, database, etc. Even better, create a full copy of the application onto a secondary staging server that isn’t available to the public. This will give you a clean testing ground to test all potential fixes.

Diagnosing a 302 Found Response Code

An HTTP 302 Found code means that the client should request the resource temporarily at a different URI. However, the server could be misconfigured. Misconfiguration can improperly respond with 302 Found codes instead of the standard and expected 200 OK code. 

A large part of diagnosing the issue will be double-checking what resources/URLs are generating 302 Found response codes. From there, you’ll want to determine if these codes are appropriate or not. We’ll go over some troubleshooting tips and tricks to help you try to resolve this issue.

Troubleshooting on the Server-Side

Here are some additional tips to help you troubleshoot what might be causing the 302 Found to appear.

Confirm Your Server Configuration

Your application is likely running on a server using one of these three popular webserver software: Apache, nginx, or Cloudflare server. At the time of publication, these web servers make up over 86% of the world’s web server software! 

First things first, check the configuration files for your web server software for unintentional redirect instructions. 

Find which web server your application uses by looking for a key file. From there, follow the steps noted below depending on your server. To keep this article a bit shorter, we’ll only focus on Apache and nginx, as they are the most popular. 

Apache

If your web server is Apache then look for a .htaccess file within the root directory of your website file system. 

For example, if your application is on a shared host, you’ll likely have a username associated with the hosting account. In such a case, the application root directory is typically found at the path of: /home/<username>/public_html/, so the .htaccess file would be at /home/<username>/public_html/.htaccess.

Locate the .htaccess file and open it in a text editor. Once opened, look for lines that use RewriteXXX directives, which are part of the mod rewrite module in Apache. Covering exactly how these rules work is well beyond the scope of this article. But, here’s the basic concept: a RewriteCond directive defines a text-based pattern that is matched against entered URLs. Suppose a visitor requests a matching URL to the site. In that case, the RewriteRule directive that follows one or more RewriteCond directives is used to perform the actual redirection of the request to the appropriate URL.

Here is a simple RewriteCond and RewriteRule combination that matches all incoming requests to example.com and establishes a temporarily redirection to that same URI on the temporary-example.com domain instead:

RewriteEngine on

RewriteCond %{HTTP_HOST} ^example.com$

RewriteRule ^(.*)$ http://www.temporary-example.com/$1 [R=302]

Notice the extra flag at the end of the RewriteRule, which explicitly states that the response code should be 302. This tells the user agents (browsers) that this is a temporary redirect. If you find any strange RewriteCond or RewriteRule directives in the .htaccess file that don’t seem to belong, try temporarily commenting them out (using the # character prefix) and restarting your webserver to see if this resolves the issue.

nginx

If your server is running on nginx, you’ll need to look for a completely different configuration file. By default this file is named nginx.conf and is located in one of a few common directories: /usr/local/nginx/conf, /etc/nginx, or /usr/local/etc/nginx. 

Once located, open nginx.conf in a text editor and look for rewrite directives using the redirect flag. For example, here is a simple block directive (i.e. a named set of directives) that configures a virtual server by creating a temporary redirection from example.com to the temporary-example.com:

server {

    listen 80;

    listen 443 ssl;

    server_name www.example.com;

    rewrite ^/$ http://www.temporary-example.com redirect;

}

Rewrite directives in nginx are similar to the RewriteCond and RewriteRule directives found in Apache, but they tend to contain more complex text-based patterns for searching. Look through your nginx.conf file for any abnormal rewrite directives that include the redirectflag (the alternative permanent flag will issue 301 response codes instead). Comment out any abnormalities and restart the server. If the unexepcted 302 code still exists, continue on to the next method.

Check for Outdated Software

The RFC specification document for HTTP 1.0 states that a 302 Found Response code indicates the client should perform a temporary redirection. 

However, many newer browsers process a 302 code received as an erroneous GET request via a POST request. This can confuse the webserver. The HTTP 1.1 RFC specification document added the 303 See Otherand 307 Temporary Redirect response codes, which are explicit means of handling POST-to-GET and temporary direct responses.

Scour the Logs

Nearly every web application will keep some form of server-side logs. 

Application logs are typically the history of what the application did, including requested pages, connected servers, database results, etc. 

Server logs are related to the actual hardware running the application. They will often provide details about the health and status of all connected services, or even just the server itself. Google “logs [PLATFORM_NAME]” if you’re using a CMS, or “logs [PROGRAMMING_LANGUAGE]” and “logs [OPERATING_SYSTEM]” if you’re running a custom application, to get more information on finding the logs in question.

Once you have access to the logs, try to find any weird redirecting. They could give you important context information you can then use to debug your application.

Debug Your Application Code

If all else fails, it may be that a problem in some custom code within your application. 

Make a copy of the entire application to a local development machine and perform a step-by-step debug process. This will allow you to recreate the exact scenario in which the 302 Found occurred and view the application code at the moment something went wrong. 

No matter the cause, the appearance of an unexpected 302 Found within your web application might mean you need an error monitor.

Real-Time Error Alerts

When a critical error occurs within your application, you want to know. Airbrake Error and Performance Monitoring alerts you and your team immediately when an error occurs. Whether it’s a new occurrence or a latent error suddenly popping up, Airbrake will tell you where the error occurred, right down to the line of broken code. 

Airbrake’s error monitoring software provides real-time error monitoring and automatic exception reporting for all your development projects. Plus, no matter what you’re working on, Airbrake easily integrates within your current workflow and works with popular languages and frameworks, such as JavaScript, Python, Ruby, and more. Create a free Airbrake dev account today and see why so many of the world’s best engineering teams use Airbrake to revolutionize their exception handling practices.

Note: We published this post in November 2017 and recently updated it in May 2022.

HTTP response status code 302 Found, also previously known as “Moved Temporarily», is returned by the server to indicate that the client redirects to a new location specified within the Location HTTP header, because HTTP response is temporary it is expected to be revalidated upon the next time the URI is requested.

Usage

When the 302 Found status code is received, the client will understand that the requested resource has temporarily moved to a new location. As such, it can make a second HTTP request to fetch the resource to continue processing the original HTTP request. This is somewhat simpler than a 301 Moved Permanently status code because the client is not expected to take action such as updating internal links.

Example

In the example, the client requests a resource that has been temporarily moved. The server indicates the new location and supplies a relevant message that can be displayed on the client-side.

Request

GET /news.html HTTP/1.1
Host: www.example.ai

Response

HTTP/1.1 302 Found
Location: http//www.example.ai/testing/news.html
Content-Type: text/html
Content-Length: 167

<h1>The Newsfeed has moved</h1>
<body>
The site is currently under development and the newsfeed has temporarily moved to <a href=/testing/news.html>here</a>.
</body>

Code references

.NET

HttpStatusCode.Found

Rust

http::StatusCode::FOUND

Rails

:found

Go

http.StatusFound

Symfony

Response::HTTP_FOUND

Python3.5+

http.HTTPStatus.FOUND

Java

java.net.HttpURLConnection.HTTP_MOVED_TEMP

Apache HttpComponents Core

org.apache.hc.core5.http.HttpStatus.SC_MOVED_TEMPORARILY

Angular

@angular/common/http/HttpStatusCode.Found

Takeaway

The 302 Found status code indicates that the requested resource has been temporarily moved and that a second, otherwise identical HTTP request has to be made to fetch the resource. As the requested resource has moved temporarily, the URI has to be revalidated upon the next time the resource is requested.

See also

• 303 See Other
• 307 Temporary Redirect
• RFC 7231

Код 302 Found не является ошибкой, это информационное сообщение, которое возвращается в ответ на запрос
к временно перемещенному ресурсу. Код Found должен содержать в себе информацию о новом
месторасположении.

О чем свидетельствует ошибка 302

Код 302 устанавливает системный администратор ресурса. При этом в заголовке сообщения Location должен
быть указан новый адрес. Браузер автоматически перенаправляется по указанному url, но при этом поисковые
системы не обновляют ссылки так, как это происходит в случае использования кода 301 Redirect. Вес ссылки
в поисковой системе при этом также не изменяется и не переносится на новый адрес, указанный в заголовке
Location.

Что делать пользователю, когда в браузере появляется код ошибки 302

Если вы увидели сообщение 302 Found, прежде всего, посмотрите заголовки, в которых должно содержаться
перенаправление. Если в заголовке нет перенаправления, напишите в техническую поддержку ресурса или
хостинг-провайдера — бывает, что его настраивают по ошибке.

Причины возникновения кода 302 found

Его не настраивают для тех url, которые изменены на постоянной основе. Основная причина использования —
техническое обслуживание сайта, во время которого контент может быть размещен на временном домене.
Главная цель, которую преследует при этом системный администратор — чтобы поисковые системы не начали
индексацию по новому адресу. Иногда не совсем добросовестные администраторы интернет-магазинов
настраивают код 302 для товаров, которых в данный момент нет в наличии.

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