Windows 10 ошибка 0x80244011

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  • Hi,

    I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center.  This is happening on four of the five workstations in the trial.

    This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10.  Logs show:

    ClientSvc.log
    2015-10-05    11:09:28:324    2864    223c    Triggering AU detection through DetectNow API
    2015-10-05    11:09:28:324    2864    223c    Triggering Online detection (interactive)
    2015-10-05    11:09:28:324    2864    1c20    #############
    2015-10-05    11:09:28:324    2864    1c20    ## START ##  AU: Search for updates [Online (interactive)]
    2015-10-05    11:09:28:324    2864    1c20    #########
    2015-10-05    11:09:28:325    2864    1c20    <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    >>##  RESUMED  ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Search callback failed, result = 0x80244011
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Failed to find updates with error code 80244011
    2015-10-05    11:09:32:445    2864    223c    #########
    2015-10-05    11:09:32:445    2864    223c    ##  END  ##  AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    #############
    2015-10-05    11:09:32:445    2864    223c    AU setting next detection timeout to UTC 2015-10-05 05:09:32
    2015-10-05    11:09:32:445    2864    223c    Setting AU scheduled install time to UTC 2015-10-05 04:00:00.

    Updates.log
    2015-10-05    11:09:28:325    4784    2550    Agent    *************
    2015-10-05    11:09:28:325    4784    2550    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:28:325    4784    2550    Agent    *********
    2015-10-05    11:09:28:325    4784    2550    Agent      * Online = Yes; Ignore download priority = No
    2015-10-05    11:09:28:325    4784    2550    Agent      * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
    and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
    or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
    2015-10-05    11:09:28:325    4784    2550    Agent      * ServiceID = Microsoft Intune
    2015-10-05    11:09:28:325    4784    2550    Agent      * Search Scope = {Machine}
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:28:327    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:28:331    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:28:359    4784    2550    PT    +++++++++++  PT: Starting category scan  +++++++++++
    2015-10-05    11:09:28:359    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:29:614    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:29:616    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:29:616    4784    2550    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-10-05    11:09:29:616    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:427    4784    2550    WuaInt    ## START ##  WuaInt: Searching for updates from WUA [Online: yes]
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:430    4784    2550    Agent    WARNING: Failed create Group policy object 0x80004002.
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Endpoint type 1 does not require auth
    2015-10-05    11:09:32:430    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:32:431    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:32:431    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using WUServer URL: «https://msuc01.manage.microsoft.com»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using TargetGroup: «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»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    No policy changes to apply
    2015-10-05    11:09:32:432    4784    2550    WuaInt    ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
    and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
    and Type=’Software’ and DeploymentAction=’Uninstallation'»
    2015-10-05    11:09:32:441    4784    2550    WuaInt    FATAL: Search failed, error = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt      # FATAL: Searching for updates from WUA failed with hr = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:443    4784    2550    WuaInt    ##  END  ##  WuaInt: Searching for updates from WUA
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:443    4784    2550    Agent    WARNING: Search for Windows Updates failed with 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent      * WARNING: Exit code = 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent    *********
    2015-10-05    11:09:32:444    4784    2550    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:32:444    4784    2550    Agent    *************
    2015-10-05    11:09:32:444    4784    2550    Agent    WARNING: Updates client failed Searching for update with error 0x80244011
    2015-10-05    11:09:37:443    4784    2550    Report    REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046}    2015-10-05 11:09:32:443+1100    1  
     148 [AGENT_DETECTION_FAILED]    101    {00000000-0000-0000-0000-000000000000}    0    80244011    AutomaticUpdates    Failure    Software Synchronization  
     The Client failed to detect with error 0x80244011.

    Windows Update works across all workstations.

    Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.

    Regards,
    James

Ответы

  • I believe the issue is resolved.

    Joyce, to answer your question:
    1 — There is no WSUS server
    2 — Yes, they can communicate to the URL
    3 — Manual update works fine

    The issue was Windows 10 Home edition.  Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed.  After reading the Windows 10 forum I’m not alone with this.

    Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.

    • Помечено в качестве ответа

      7 октября 2015 г. 23:20

Источник

  • Remove From My Forums

  • Вопрос

  • Hi,

    I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center.  This is happening on four of the five workstations in the trial.

    This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10.  Logs show:

    ClientSvc.log
    2015-10-05    11:09:28:324    2864    223c    Triggering AU detection through DetectNow API
    2015-10-05    11:09:28:324    2864    223c    Triggering Online detection (interactive)
    2015-10-05    11:09:28:324    2864    1c20    #############
    2015-10-05    11:09:28:324    2864    1c20    ## START ##  AU: Search for updates [Online (interactive)]
    2015-10-05    11:09:28:324    2864    1c20    #########
    2015-10-05    11:09:28:325    2864    1c20    <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    >>##  RESUMED  ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Search callback failed, result = 0x80244011
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Failed to find updates with error code 80244011
    2015-10-05    11:09:32:445    2864    223c    #########
    2015-10-05    11:09:32:445    2864    223c    ##  END  ##  AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    #############
    2015-10-05    11:09:32:445    2864    223c    AU setting next detection timeout to UTC 2015-10-05 05:09:32
    2015-10-05    11:09:32:445    2864    223c    Setting AU scheduled install time to UTC 2015-10-05 04:00:00.

    Updates.log
    2015-10-05    11:09:28:325    4784    2550    Agent    *************
    2015-10-05    11:09:28:325    4784    2550    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:28:325    4784    2550    Agent    *********
    2015-10-05    11:09:28:325    4784    2550    Agent      * Online = Yes; Ignore download priority = No
    2015-10-05    11:09:28:325    4784    2550    Agent      * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
    and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
    or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
    2015-10-05    11:09:28:325    4784    2550    Agent      * ServiceID = Microsoft Intune
    2015-10-05    11:09:28:325    4784    2550    Agent      * Search Scope = {Machine}
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:28:327    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:28:331    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:28:359    4784    2550    PT    +++++++++++  PT: Starting category scan  +++++++++++
    2015-10-05    11:09:28:359    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:29:614    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:29:616    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:29:616    4784    2550    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-10-05    11:09:29:616    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:427    4784    2550    WuaInt    ## START ##  WuaInt: Searching for updates from WUA [Online: yes]
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:430    4784    2550    Agent    WARNING: Failed create Group policy object 0x80004002.
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Endpoint type 1 does not require auth
    2015-10-05    11:09:32:430    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:32:431    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:32:431    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using WUServer URL: «https://msuc01.manage.microsoft.com»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using TargetGroup: «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»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    No policy changes to apply
    2015-10-05    11:09:32:432    4784    2550    WuaInt    ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
    and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
    and Type=’Software’ and DeploymentAction=’Uninstallation’»
    2015-10-05    11:09:32:441    4784    2550    WuaInt    FATAL: Search failed, error = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt      # FATAL: Searching for updates from WUA failed with hr = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:443    4784    2550    WuaInt    ##  END  ##  WuaInt: Searching for updates from WUA
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:443    4784    2550    Agent    WARNING: Search for Windows Updates failed with 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent      * WARNING: Exit code = 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent    *********
    2015-10-05    11:09:32:444    4784    2550    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:32:444    4784    2550    Agent    *************
    2015-10-05    11:09:32:444    4784    2550    Agent    WARNING: Updates client failed Searching for update with error 0x80244011
    2015-10-05    11:09:37:443    4784    2550    Report    REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046}    2015-10-05 11:09:32:443+1100    1  
     148 [AGENT_DETECTION_FAILED]    101    {00000000-0000-0000-0000-000000000000}    0    80244011    AutomaticUpdates    Failure    Software Synchronization  
     The Client failed to detect with error 0x80244011.

    Windows Update works across all workstations.

    Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.

    Regards,
    James

Ответы

  • I believe the issue is resolved.

    Joyce, to answer your question:
    1 — There is no WSUS server
    2 — Yes, they can communicate to the URL
    3 — Manual update works fine

    The issue was Windows 10 Home edition.  Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed.  After reading the Windows 10 forum I’m not alone with this.

    Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.

    • Помечено в качестве ответа

      7 октября 2015 г. 23:20

  • Remove From My Forums

  • Question

  • Hi,

    I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center.  This is happening on four of the five workstations in the trial.

    This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10.  Logs show:

    ClientSvc.log
    2015-10-05    11:09:28:324    2864    223c    Triggering AU detection through DetectNow API
    2015-10-05    11:09:28:324    2864    223c    Triggering Online detection (interactive)
    2015-10-05    11:09:28:324    2864    1c20    #############
    2015-10-05    11:09:28:324    2864    1c20    ## START ##  AU: Search for updates [Online (interactive)]
    2015-10-05    11:09:28:324    2864    1c20    #########
    2015-10-05    11:09:28:325    2864    1c20    <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    >>##  RESUMED  ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Search callback failed, result = 0x80244011
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Failed to find updates with error code 80244011
    2015-10-05    11:09:32:445    2864    223c    #########
    2015-10-05    11:09:32:445    2864    223c    ##  END  ##  AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    #############
    2015-10-05    11:09:32:445    2864    223c    AU setting next detection timeout to UTC 2015-10-05 05:09:32
    2015-10-05    11:09:32:445    2864    223c    Setting AU scheduled install time to UTC 2015-10-05 04:00:00.

    Updates.log
    2015-10-05    11:09:28:325    4784    2550    Agent    *************
    2015-10-05    11:09:28:325    4784    2550    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:28:325    4784    2550    Agent    *********
    2015-10-05    11:09:28:325    4784    2550    Agent      * Online = Yes; Ignore download priority = No
    2015-10-05    11:09:28:325    4784    2550    Agent      * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
    and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
    or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
    2015-10-05    11:09:28:325    4784    2550    Agent      * ServiceID = Microsoft Intune
    2015-10-05    11:09:28:325    4784    2550    Agent      * Search Scope = {Machine}
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:28:327    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:28:331    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:28:359    4784    2550    PT    +++++++++++  PT: Starting category scan  +++++++++++
    2015-10-05    11:09:28:359    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:29:614    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:29:616    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:29:616    4784    2550    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-10-05    11:09:29:616    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:427    4784    2550    WuaInt    ## START ##  WuaInt: Searching for updates from WUA [Online: yes]
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:430    4784    2550    Agent    WARNING: Failed create Group policy object 0x80004002.
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Endpoint type 1 does not require auth
    2015-10-05    11:09:32:430    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:32:431    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:32:431    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using WUServer URL: «https://msuc01.manage.microsoft.com»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using TargetGroup: «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»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    No policy changes to apply
    2015-10-05    11:09:32:432    4784    2550    WuaInt    ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
    and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
    and Type=’Software’ and DeploymentAction=’Uninstallation’»
    2015-10-05    11:09:32:441    4784    2550    WuaInt    FATAL: Search failed, error = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt      # FATAL: Searching for updates from WUA failed with hr = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:443    4784    2550    WuaInt    ##  END  ##  WuaInt: Searching for updates from WUA
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:443    4784    2550    Agent    WARNING: Search for Windows Updates failed with 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent      * WARNING: Exit code = 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent    *********
    2015-10-05    11:09:32:444    4784    2550    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:32:444    4784    2550    Agent    *************
    2015-10-05    11:09:32:444    4784    2550    Agent    WARNING: Updates client failed Searching for update with error 0x80244011
    2015-10-05    11:09:37:443    4784    2550    Report    REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046}    2015-10-05 11:09:32:443+1100    1  
     148 [AGENT_DETECTION_FAILED]    101    {00000000-0000-0000-0000-000000000000}    0    80244011    AutomaticUpdates    Failure    Software Synchronization  
     The Client failed to detect with error 0x80244011.

    Windows Update works across all workstations.

    Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.

    Regards,
    James

Answers

  • I believe the issue is resolved.

    Joyce, to answer your question:
    1 — There is no WSUS server
    2 — Yes, they can communicate to the URL
    3 — Manual update works fine

    The issue was Windows 10 Home edition.  Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed.  After reading the Windows 10 forum I’m not alone with this.

    Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.

    • Marked as answer by

      Wednesday, October 7, 2015 11:20 PM

  • Remove From My Forums

  • Question

  • Hi,

    I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center.  This is happening on four of the five workstations in the trial.

    This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10.  Logs show:

    ClientSvc.log
    2015-10-05    11:09:28:324    2864    223c    Triggering AU detection through DetectNow API
    2015-10-05    11:09:28:324    2864    223c    Triggering Online detection (interactive)
    2015-10-05    11:09:28:324    2864    1c20    #############
    2015-10-05    11:09:28:324    2864    1c20    ## START ##  AU: Search for updates [Online (interactive)]
    2015-10-05    11:09:28:324    2864    1c20    #########
    2015-10-05    11:09:28:325    2864    1c20    <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    >>##  RESUMED  ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Search callback failed, result = 0x80244011
    2015-10-05    11:09:32:445    2864    223c      # WARNING: Failed to find updates with error code 80244011
    2015-10-05    11:09:32:445    2864    223c    #########
    2015-10-05    11:09:32:445    2864    223c    ##  END  ##  AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
    2015-10-05    11:09:32:445    2864    223c    #############
    2015-10-05    11:09:32:445    2864    223c    AU setting next detection timeout to UTC 2015-10-05 05:09:32
    2015-10-05    11:09:32:445    2864    223c    Setting AU scheduled install time to UTC 2015-10-05 04:00:00.

    Updates.log
    2015-10-05    11:09:28:325    4784    2550    Agent    *************
    2015-10-05    11:09:28:325    4784    2550    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:28:325    4784    2550    Agent    *********
    2015-10-05    11:09:28:325    4784    2550    Agent      * Online = Yes; Ignore download priority = No
    2015-10-05    11:09:28:325    4784    2550    Agent      * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
    and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
    or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
    2015-10-05    11:09:28:325    4784    2550    Agent      * ServiceID = Microsoft Intune
    2015-10-05    11:09:28:325    4784    2550    Agent      * Search Scope = {Machine}
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:28:326    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:28:327    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:28:329    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:28:331    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:28:359    4784    2550    PT    +++++++++++  PT: Starting category scan  +++++++++++
    2015-10-05    11:09:28:359    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:29:613    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:29:614    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
    2015-10-05    11:09:29:615    4784    2550    EP    Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
    2015-10-05    11:09:29:616    4784    2550    EP    Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
    2015-10-05    11:09:29:616    4784    2550    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-10-05    11:09:29:616    4784    2550    PT      + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:427    4784    2550    WuaInt    ## START ##  WuaInt: Searching for updates from WUA [Online: yes]
    2015-10-05    11:09:32:427    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:430    4784    2550    Agent    WARNING: Failed create Group policy object 0x80004002.
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
    2015-10-05    11:09:32:430    4784    2550    EP    Endpoint type 1 does not require auth
    2015-10-05    11:09:32:430    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
    2015-10-05    11:09:32:430    4784    2550    EP    SLS: Reading from cache
    2015-10-05    11:09:32:431    4784    2550    EP    SLS: Successfully read service endpoints from cache.
    2015-10-05    11:09:32:431    4784    2550    EP    Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using WUServer URL: «https://msuc01.manage.microsoft.com»
    2015-10-05    11:09:32:431    4784    2550    WuaInt    Using TargetGroup: «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»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    No policy changes to apply
    2015-10-05    11:09:32:432    4784    2550    WuaInt    ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
    2015-10-05    11:09:32:432    4784    2550    WuaInt    Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
    and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
    and Type=’Software’ and DeploymentAction=’Uninstallation’»
    2015-10-05    11:09:32:441    4784    2550    WuaInt    FATAL: Search failed, error = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt      # FATAL: Searching for updates from WUA failed with hr = 0x80244011
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #########
    2015-10-05    11:09:32:443    4784    2550    WuaInt    ##  END  ##  WuaInt: Searching for updates from WUA
    2015-10-05    11:09:32:443    4784    2550    WuaInt    #############
    2015-10-05    11:09:32:443    4784    2550    Agent    WARNING: Search for Windows Updates failed with 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent      * WARNING: Exit code = 0x80244011
    2015-10-05    11:09:32:444    4784    2550    Agent    *********
    2015-10-05    11:09:32:444    4784    2550    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-10-05    11:09:32:444    4784    2550    Agent    *************
    2015-10-05    11:09:32:444    4784    2550    Agent    WARNING: Updates client failed Searching for update with error 0x80244011
    2015-10-05    11:09:37:443    4784    2550    Report    REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046}    2015-10-05 11:09:32:443+1100    1  
     148 [AGENT_DETECTION_FAILED]    101    {00000000-0000-0000-0000-000000000000}    0    80244011    AutomaticUpdates    Failure    Software Synchronization  
     The Client failed to detect with error 0x80244011.

    Windows Update works across all workstations.

    Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.

    Regards,
    James

Answers

  • I believe the issue is resolved.

    Joyce, to answer your question:
    1 — There is no WSUS server
    2 — Yes, they can communicate to the URL
    3 — Manual update works fine

    The issue was Windows 10 Home edition.  Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed.  After reading the Windows 10 forum I’m not alone with this.

    Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.

    • Marked as answer by

      Wednesday, October 7, 2015 11:20 PM

29.05.2021

Просмотров: 2633

При попытке обновить Windows 10 через Центр обновления Windows может появиться ошибка с кодом 0x8024401C, которая указывает на поврежденные или неверные настройки реестра. Также проблемы с подключением к серверу Microsoft и поврежденные системные файлы могут вызвать ошибку 0x8024401c в Центре обновления Windows 10 или в разделе Параметров системы.

Читайте также: При обновлении Windows 10 появляется ошибка 0x8007001f-0x20006

Способы исправления ошибки 0x8024401c в Центре обновления Windows 10

Для решения ошибки 0x8024401C существует два способа: редактирование системного реестра и сброс параметров Центра обновления. Перед использованием любого метода рекомендуем создать точку восстановления системы и копию реестра.

Чтобы выполнить сброс компонентов WU, стоит запустить командную строку с правами Администратора и по очереди ввести такие команды:

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

После перезагрузки ПК изменения вступят в силу. Ошибка 0x8024401c в Центре обновления Windows 10 должна исчезнуть.

Если данный способ не помог исправить ошибку, рекомендуем внести некоторые правки в системный реестр.

  • Нужно нажать комбинацию клавиш Win+R и ввести regedit. Откроется окно системного реестра.
  • Необходимо перейти по ветке: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update.
  • В окне справа находим параметр «EnableFeaturedSoftware». У него будет значение «0». Двойным кликом открываем параметр и задаем ему значение «1».

  • Не закрываем реестр. Переходим по ветке HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX. Дважды кликаем по параметру «IsConvergedUpdateStackEnabled» и задаем ему значение «0».

  • Далее переходим еще по одному адресу в редакторе реестра HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings. Дважды нажимаем на UxOption и задаем данному параметру значение «0».

  • Чтобы избавиться от ошибки 0x8024401c, стоит внести правки еще в один параметр. Переходим по ветке HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystemCertificates. Здесь находим параметр «CopyFileBufferedSynchronousIo». Задаем этому параметру значение равно «1».
  • Теперь перезагружаем систему, чтобы изменения вступили в силу.

ВАЖНО! В случаи, если какого-то или всех вышеперечисленных параметров нет в редакторе, стоит нажать на пустом месте в нужной ветке реестра и выбрать «Создать», «Параметр DWORD 32-бита» и задать ему идентичное название и значение, которые имеют вышеуказанные параметры.

Если у вас установлена Technical Preview, то нужно отредактировать параметр «UseWUServer» (задаем 0), который расположенный по адресу HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdateAU.

В случае, если исправить ошибку вышеописанными способами не удалось, стоит сбросить настройки DNS. Для этого нужно открыть консоль с правами Администратора и ввести по очереди такие команды:

  • netsh winsock reset — сброс Winscock.
  • ipconfig /flushdns — сброс DNS-кеша.
  • netsh int ip reset resettcpip.txt — сброс TCP/IP.
  • ipconfig /renew — обновление IP-адреса

Если и сброс параметров сети не помог избавиться от ошибки, то тогда откат системы должен помочь её решить.

Если получаете код ошибки 0x8024401c в центре обновления Windows 10, то разберем пару способов как устранить данную проблему.

Способы решения ошибки 0x8024401 в Windows 10

Так как мы будем редактировать 2 способом реестр, то настоятельно рекомендую сделать копию реестра редактируемых веток и создать точку восстановления.

1. Сброс компонентов WU

Запустите командную строку от имени администратора и введите ниже команды по порядку, которые сбросят файлы компонента центра обновления.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

net stop wuauserv bits cryptSvc msiserver

2. Проверка параметров реестра

Нажмите Win+R и введите regedit, чтобы открыть редактор реестра. В реестре перейдите по пути:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update
  • Справа если есть параметр EnableFeaturedSoftware со значением 0, то измените на 1.
  • Если параметра нет, то нажмите на пустом поле правой кнопкой мыши и «Создать» > «Параметр DWOED32«.
  • Назовите новый параметр EnableFeaturedSoftware и щелкните по нему дважды. Установите значение 1.

EnableFeaturedSoftware 1

Далее переходим по другому пути:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX
  • Дважды щелкаем по IsConvergedUpdateStackEnabled и ставим 0.

IsConvergedUpdateStackEnabled 0

Переходим далее еще по одному пути:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
  • Дважды щелкаем по UxOption и ставим 0.

UxOption 0

Переходим по последнему пути:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystemCertificates
  • Если справа есть CopyFileBufferedSynchronousIo, то дважды щелкните и установите 1.
  • Если ключа нет, то на пустом поле нажмите правой кнопкой мыши.
  • Создайте параметр DWORD 32 бита.
  • Назовите CopyFileBufferedSynchronousIo и установите значение 1.

Перезагрузите ПК и ошибка 0x8024401c должна устраниться.

CopyFileBufferedSynchronousIo

Technical Preview Win10

Если вы получаете ошибку 0x8024401c в Technical Preview (предварительной Windows 10), то перейдите в реестре по пути:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdateAU
  • Справа найдите UseWUServer и установите 0.

Сброс сети и нормальный DNS

Вы можете попробовать сбросить сеть и настроить DNS, если ошибка 0x8024401c появляется при скачивании патча обновления.

Смотрите еще:

  • Исправить ошибку 0x80240023 обновления Windows 10
  • Исправить ошибку 0x80240016 в Центре обновления Windows 10
  • Как исправить ошибку 0x8024a105 обновления Windows 10 
  • Исправить неопознанную ошибку 0x80240017 Visual C++ 
  • Как исправить ошибку 0x80240FFF при обновлении Windows 10

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Источник

Why did I get error 0x80244011?

Windows Update continous fails to search for Updates or cannot install them. The source of this problem could be various things as

> Windows Registry
> Windows Filesystem
> Internet access

> Windows Update service
> File corruption
> Misconfiguration
> Adware
> Virus and Malware

However, if you’re technically savvy, you can try the steps below:

1. Click Start and start typing on your keyboard for «services.msc»

2. In your search results «services.msc» should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.

4. Search for «Windows Update»
5. Right-click the «Windows Update» and then click Stop.

We will now clean the Windows Update temporary cache folder:

1. Hold your windows-key pressed and hit «R» key simultanous.
2. A small new windows will appear.
3. Type %windir%SoftwareDistributionDataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)

Now we will start the Windows Update Service again:

1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.

If the problem still persists, you can run the System File Checker (SFC) utility. This handy in-built tool will check your filesystem.

1. Click Start and start typing on your keyboard for «cmd».
2. In your search results cmd should show up with an black icon.
3. Right-click it and select Run as administrator.
4. If you are prompted for the admin password, enter the password and click OK.
5. A new completely black windwos will open. You can type commands directly into this window.
6. Type sfc/scannow and press Enter.
7. This process will take a long time. You can minimize this black windows and work on.

Come back to the black window after a time and check if the process finished.
As soon as the SFC process finished, restart your computer. After the restart you search for Updates again.

You are still facing the same issue?

1. Restart your computer.

Next thing is to clean Windows Update download path. These steps are only for expirienced user! If you mess up your computer with Regedit, you could loose your files! Take care or use a professional tool to investiagte your computer.

1. Hold your windows-key pressed and hit «R» key simultanous.
2. A small new windows will appear.
3. Type regedit in this new windows and hit Enter.
4. In the new windows you have a navigation on the left side. Use it to navigate to

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate

5. Once you found it, search for WUServer and WIStatusServer in the right hand pane.
6. If they are not listet we cannot clean the download path. Othwerwise delete both.
7. Restart your computer.

Try to search for new Updates again.
You are still facing this issue? I think this is not an usual problem and your computer should be checked by professional.
Try to look for a solution here or search further in the search box below.

Advanced information

The following Windows verisons are affected by this error:

> Windows Vista
> Windows 7
> Windows 8
> Windows 8.1
> Windows 10
> Windows 10 Redstone 2
> Windows 10 Creators Update
> Windows Server 2008 R2
> Windows Server 2012
> Windows Server 2016

because could update Windows operation Update Agent error failed completed server handler download client Fehlercodes

Источник

System Information:

Your PC is currently running:  …

File size: 0.6MB     Download time: 10 seconds

File size: 0.6MB

Download time: 10 seconds

0x80244011 is often caused by wrongly configured system settings or irregularities in the Windows registry. This error can be easily fixed with a special software configured to resolve common system registry issues.
 
Download here

  • Error name: 0x80244011
  • Applies to: Windows 10, 11, 8, 7, Vista, XP
  • — «0x80244011» appears and crashes the active program window;
  • — «0x80244011» is displayed;
  • — A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file…;
  • — Your PC frequently crashes with Error 0x80244011 when running the same program;
  • — Windows runs sluggishly and responds slowly to mouse or keyboard input;
  • — Your computer periodically freezes for a few seconds at a time;

0x80244011 error messages often appear as a result of cluttered Windows registry or faulty entries of non-existent programs which are usually due to improper software uninstalls. Other common reasons may include incorrect user input, missing files that were accidentally deleted from the registry and cause system malfunctions. Keeping track of when and where your error has occured is a critical piece of information for troubleshooting the problem.

  1. 1. Click here to download the application
  2. 2. Get the application installed and launched
  3. 3. Click Scan Now to get errors and deviations detected
  4. 4. Click Repair All to fix all the issues


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Источник

Are you having trouble using Windows Update? Several users have reported the error ‘0x80244011’ that prevents them from using the Windows Update functionality in Windows.

Windows Update is a feature that is included in Windows OS and it is used to update the operating system. It is an important feature because it helps to protect your computer from malicious software and malware. However, you need to know how to use Windows Update properly if you want to keep your computer safe.

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On this page, you will find more information about the most common causes and most relevant solutions for the Windows Update error ‘0x80244011’. Do you need help straight away? Visit our support page.

Error information

What causes the 0x80244011 error?

Microsoft’s answer: WUServer policy value is missing in the registry

Do you think there is another cause for this error? Let others know in the comments below.

How to solve Windows Update error 0x80244011

We’ve created a list of solutions which you can follow if you want to solve this Windows Update problem yourself. Do you need more help? Visit our support page if you need professional support with Windows Update right away.

Tech Support 24/7

Ask a Tech Specialist Online

Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.

Ask a Tech Specialist Online

Verified solution

Windows Update is a useful feature that can be used to keep your computer updated. However, there are times when you might encounter an error with Windows Update. You might encounter an error code 0x80244011 if you are trying to update the operating system on your computer.

The problem can be caused by a network issue or it can be caused by an issue with your computer or your internet connection. This error can occur because the download or installation of Windows Update fails. The problem can also occur if your computer is unable to communicate with the server. This error can prevent you from updating the operating system on your computer.

To fix this error, you need to try a few solutions.

First of all, error 0x80244011 might have happened because the WUServer policy value is missing in the registry. You need to check the WUServer value in the registry. If you find that the value is missing, you need to fix it. Go to HKLMSOFTWAREPoliciesMicrosoftWindowsWindowsUpdate directory and open the policy file. Then, you can check whether the WUServer and WUStatusServer values are missing or configured with the correct URL.

Another solution is to run Windows Update troubleshooting and check whether the issue is fixed. This is the best solution if you are not able to download Windows Update. The troubleshooter will automatically check what problems are preventing you from downloading Windows Update and will try to fix them.

If this error code 0x80244011 still occurs after you run the troubleshooter, you can try clearing the updates folder. To do this, open the Run dialog box and go to the following directory:

c:WindowsSoftwareDistributionDownload

After that, you need to delete all the items from the folder. Then, you need to restart your computer and try to download Windows Update again.

If you still have issues with the program, then you can contact Microsoft Customer Support. The Microsoft Customer Support team can help you find a solution for the problem, and they can also help you find a solution for other issues. To contact Microsoft Customer Support, visit their official website. A Microsoft Customer Support representative will help you solve the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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